Grace Cottage Hospital Remote jobs - 160 jobs

Job Description About the Role: We're looking for driven professionals to join our remote team as Full-Desk Recruiters. This commission-only position offers unparalleled earning potential and the chance to work with a team of top-performing recruiters. What You'll Do: Business Development: Build relationships and secure new clients seeking to hire Physicians, Advanced Practice Providers, or other Medical Professionals. Account Management: Maintain and grow existing client accounts, promote their openings, and foster long-term partnerships. Recruitment: Source, vet, and present top-quality candidates to clients while managing your pipeline in our unique CRM. Earn Big Commissions: With a commission-only structure, your compensation is unmatched in the industry. Why Join Us? Work From Home: Enjoy the flexibility of a fully remote role. Top-Performing Team: Collaborate with some of the best recruiters in the industry. KPI-Driven Success: Achieve results with clear goals and expectations. Proprietary CRM: Leverage our cutting-edge tools for maximum efficiency. Earning Potential: 1st Year: $120,000+ Average Commission Per Placement: $10,000 (full desk) Qualifications: Minimum of 2 years of experience as a Full-Desk Recruiter. Proven track record in business development. Strong phone presence and cold-calling experience. Active LinkedIn account. Goal-oriented mindset with excellent negotiation skills. Self-motivated, proactive, and independent work ethic. About HealthPlus Staffing: We're a national leader in healthcare staffing, partnering with top facilities across the country to connect them with exceptional talent. If you're ready to take your recruiting career to the next level, submit your application today. We can't wait to work with you!

Description & Requirements Maximus is looking for customer service representatives in and around the Pharr Texas/Brownsville TX areas. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple Federal government agencies on critical programs Must reside within a 75 radius of the Brownsville or Pharr Texas area. This position is fully remote; however, you must be able to go onsite to the Maximus Pharr Texas location to pick up equipment. This position will require a favorable Federal suitability clearance post-hire as mandated by the client. *Position is contingent upon contract award* Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Experience in a call center environment highly preferred - Must Be a US Citizen - This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US. - Must be able to successfully obtain a favorable Federal suitability clearance post-hire as mandated by the client. - Must be able to pick up equipment at the Maximus Pharr, TX Location. Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. #HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.00 Maximum Salary $ 16.00

Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Equipment will be provided but must meet the remote position requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met. - Collaborate in developing new procedures and update existing procedures when changes occur. - Analyze reports on operational performance and provide solutions to identified issues. - Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues. - Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project. - Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate. - Assist with monitoring performance and meeting contractual requirements using system applications. - Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows. - Assist with staff training for the purpose of achieving and maintaining quality program goals. - Analyze effectiveness of key initiatives and quality improvement efforts. - Perform other duties as assigned by management. • Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team. • Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting. • Assist the center with taking calls as needed to support operations and maintain service levels. Minimum Requirements - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. • Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback. • Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets. • Maintain strong organizational skills to effectively track monitors across different lines of business • Collaborate in the development and revision of procedures in response to operational changes. • Analyze operational and quality data to identify trends, gaps, and opportunities for improvement. • Make recommendations based on data analysis to enhance performance and service delivery. • Participate in and contribute to calibration sessions to ensure consistency in quality evaluations. • Assist in training initiatives aimed at improving agent performance and overall quality scores. • Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents. • Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making. • Take calls as needed to support center operations and maintain service levels. • Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics. • Perform other duties as assigned by management. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 50,000.00 Maximum Salary $ 61,000.00

Description & Requirements Maximus is currently seeking a dynamic and experienced Contact Service Center Business Operations Manager to support our AR NWD (Arkansas No Wrong Door) program. This high-level, client-facing role is critical to ensuring operational excellence, driving process improvements, and serving as a trusted advisor to internal and external stakeholders. The Contact Service Center Business Operations Manager is responsible for overseeing document control processes, driving continuous improvement initiatives, and providing strategic leadership to cross-functional teams. The ideal candidate will possess strong analytical skills, a collaborative mindset, and the ability to develop and maintain policies and procedures that align with program guidelines and organizational objectives. This is a hybrid position that requires work to be performed both onsite at our Little Rock, AR office as well as remotely. The percentage of travel initially will be approximately 50%, however will depend on the nature of the project and related activities. *This position is contingent upon contract award.* Why Maximus? Work/Life Balance Support - Flexibility tailored to your needs! • Competitive Compensation - Bonuses based on performance included! • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. • Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. • Tuition Reimbursement - Invest in your ongoing education and development. • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. • Professional Development Opportunities-Participate in training programs, workshops, and conferences Essential Duties and Responsibilities: - Enhance and enforce the document control or change control governance processes. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation and processes. - Provide leadership, guidance, and expertise to internal program management and support teams to solve issues, develop operational documentation, implement change requests, and document process changes. - Provide analytical oversight and review of all relevant initiatives. - Develop tools to enable leadership to address issues and make decisions related to change requests. - Identify and resolve issues, problems, and concerns by leading cross functional teams. - Develop, document, and maintain an effective set of policies and procedures consistent with program guidelines. - Interface with management and steam to determine appropriate policies and procedures. - Responsible for day-to-day operations to meet key performance metrics. - Ensures that business rules and processes established by the Contractor are identified, documented and approved by DHS before and after system go-live. - Oversee CSC development and expansion activities, including but not limited to interviews with DHS divisions. - Recommend improvements to business processes to ensure that the CSC enables cost savings and improved functionality to DHS through process improvement. - Oversee and consult on change management practices with Contractor and with DHS staff. - Lead the development of the Interview Plan and Transfer of Operations Plan as well as ongoing maintenance of stakeholder relationships to ensure the CSC expansion vision is executed. Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Five years of experience in management consulting and/or business analytics responsibilities on projects or similar scope required. - Excellent written and verbal communication skills required. - Previous experience in change management required. - Previous experience in human services required. - Knowledge of the Contractor's solution, having implemented and managed the solution in no less than one environment at least as complex as the Contractor's solution required. - Proficiency in Microsoft Office Suite required. Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 100,000.00 Maximum Salary $ 128,000.00

What you can expect We are seeking a Product Adoption Expert to drive deep product adoption and maximize business value across Zoom's diverse product portfolio. This role serves as the expert liaison between Product, Marketing, and Customer Success teams, ensuring best-in-class onboarding, workflows, and use cases are scaled across our customer base while being deployable for high-impact customer engagements. About the Team This role partners closely with Customer Success Managers, Onboarding Managers, and Product teams to accelerate adoption across Zoom's innovative solutions, including Zoom Phone, Contact Center, AI Companion. ResponsibilitiesDeployable Customer-Facing Engagements + Product Subject Matter Expertise: Serve as the adoption expert for assigned Zoom products (e.g., Zoom Phone, Contact Center, AI Companion, Rooms) + Strategic Customer Support: Join customer calls and workshops to map use cases and accelerate product-specific adoption + Cross-Team Collaboration: Partner with Customer Success Managers and Onboarding Managers during critical phases including launch, workflow integration, and renewals + Customer Education: Deliver impactful customer-facing sessions including office hours, deep dives, and workflow clinics Scalable & Programmatic Impact + Asset Development: Collaborate with Product, Product Marketing, General Managers, and Enablement teams to create scalable adoption resources: + Micro-learnings and step-by-step guides + Comprehensive playbooks and success plans + Educational webinars and customer campaigns + Workflow and use case catalogs + Program Management: Execute one-to-many initiatives including ongoing office hours, community forums, and customer champion sessions + Launch Support: Ensure new product launches include adoption-ready materials for immediate CSM and customer use + Product Feedback: Provide strategic feedback to Product teams based on adoption patterns, customer use cases, and implementation blockers Success Metrics & KPIs + Product Adoption Growth: Increase percentage of customers actively using key features and workflows + Time-to-Adoption: Accelerate adoption timelines for new product rollouts + Scalable Asset Reach: Maximize customer engagement through webinars, micro-learnings, and educational content + CSM Enablement Impact: Measure internal adoption of assets and reduction in repetitive support requests + Revenue Impact: Contribute to renewals and expansion opportunities tied to product adoption Products Supported + AI and CAIC + Events and Webinars + Zoom Phone + Revenue Accelerator + Contact Center + Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar) + Zoom Workplace & Microsoft Better Together + Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations. Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (********************************* for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1***********3361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application - take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step. #LI-Remote We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible. Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity. Essential Duties and Responsibilities: - Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment. - Ensure providers have the necessary documentation and medical records to properly evaluate Veterans. - Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process. - Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA. - Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log. - Communicate with CB supervisors when patterns of concern regarding quality and production are identified. - Communicate with other departments to share relevant information when necessary in order to best complete the case. - Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient. - Complete audits as assigned by Supervisor or Case Building Management. - Assists with clarification response (CR) updates when a CB on the build team is out of office. - Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality. - Responds promptly and appropriately to messages from supervisors, co- workers, and other departments. Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements using Maximus-Provided Equipment: - Internet speed of 20 mbps or higher required (you can test this by going to ****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router - Private work area and adequate power source - Must currently and permanently reside in the Continental US In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities. Minimum Requirements - High school graduate or GED required. - Minimum of 2 years of related experience. - Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder. - 2 or more years previous Case Building experience is strongly preferred. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 26.45 Maximum Salary $ 35.35

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe + Create and complete accurate referrals and applications and keep updated on policy or procedural changes + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral sources to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work with a sense of urgency + Maintaining quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating the caller as they provide effective and efficient strategies and processes **_Qualifications_** + High School diploma or equivalent, preferred + Previous customer service experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred + Ability to use well-known and company proprietary software for maximum efficiencies, preferred + Maintain a high level of productivity, preferred + Ability to multitask while conversing, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have ability to work the scheduled shift of Monday-Friday, 10:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/22/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Job Description** As the leading provider of comprehensive pharmaceutical commercialization services, Sonexus Health empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access, adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used. **Position Summary** Technical Account Management (TAM) is responsible for playing a key/critical role in realizing business value through the application of project management knowledge, skills, tools, and techniques to meet project objectives. The TAM will also use their rich healthcare domain expertise, along with project management and proactive consulting skills, to solve complex technical challenges for some of the largest pharmaceutical manufacturers in the country. To our clients, this individual will be an expert in combining our technology platform and solutions with their programs to provide maximum benefit to their business and patients. **Role contribution and responsibilities:** + Demonstrates advanced knowledge of Cardinal Health and customer industry, including key competitors, terminology, technology, trends, challenges, reimbursement and government regulation; demonstrates working knowledge of how Cardinal Health technical offerings match with a customers' unique business needs + Demonstrates knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes. + Monitors performance and recommends scope, schedule, cost or resource adjustments + Connects short-term demands to long-term implications, in alignment with the supporting business case. + Prioritizes multiple tasks while meeting deadlines + Communicates project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion. + Effectively balances competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success. + Connects project objectives to broader organizational goals. + Provides input to contracts, reviews contracts to ensure completeness of scope and appropriate accountability based on role and/or responsibility. + Negotiates with stakeholders to obtain the resources necessary for successful project execution. + Partners with stakeholders and technologist to implement/automate/operationalize models into day-to-day business decision making. + High level of client contact in an Account Management portfolio approach. **What is expected of you and others at this level** + Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Participates in the development of policies and procedures to achieve specific goals + Recommends new practices, processes, metrics, or models + Works on or may lead complex projects of large scope + Projects may have significant and long-term impact + Provides solutions which may set precedent + Independently determines method for completion of new projects + Receives guidance on overall project objectives + Acts as a mentor to less experienced colleagues + Identifies and qualifies opportunities within service portfolio (including but not limited to technology, program design, services expansion, etc....) with existing client and develops plans for introducing new solutions through collaborative relationships **Accountabilities in this role** + Analyze and recommend technical solutions related to new product launches, product discontinuations, vendor integrations, and operational efficiencies among other potential services + Acts as single technical liaison for the client + Daily interactions with client to assess and advise client needs and requests + Analyze client program, needs and propose solutions and options that provide value to client + Recommend technical changes/updates/enhancements to current platform and vendor integration landscape to further align with client's strategy and industry advancements. + Manage client deliverables, timelines, and artifacts + Monitor team backlog and prioritize activities to deliver on time, on budget, on scope + Anticipate client needs and proactively make program recommendations to enhance service value + Perform necessary project administration, project status, and risk, issue management _Qualifications_ + Master's Degree preferred + 3-5 years' experience of client relationship management experience at the account management level preferred + Prior experience working in a Specialty Pharmaceutical HUB environment, preferred + 8+ years' experience in professional services, healthcare, or related field preferred serving in a technical capacity preferred + Proficiency in Microsoft Office products preferred + Strong oral and written communication skills, with executive facing presentation experience + Strong project management skills + Proven ability to learn an application of advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects + Travel requirement up to 10% TRAINING AND WORK SCHEDULES: + Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. + This position is full-time (40 hours/week). + Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. REMOTE DETAILS: + You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. + We will provide you with the computer, technology and equipment needed to successfully perform your job. + You will be responsible for providing high-speed internet. + Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $105,100-$150,100 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/15/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 _Note: Benefits may vary based upon position type and/or level._ **Job Summary** The Office Coordinator provides administrative and clerical help to a department or office. This includes entering data, performing word processing, coordinating logistics for office events and moves, and providing back-up help for reception or the mailroom. The coordinator may assist in developing policies, procedures, and targets. **Work Model** This office coordinator postiion is 100% remote. The pay range for this position is $19.18 (entry-level qualifications) - $28.79 (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Is accountable for the Office operations of a department. + May coordinate workload distribution among Clerical Staff. + Conducts training programs to keep staff updated on current regulatory requirements and program accreditation. + May assist in developing policies, procedures and targets to maximize workflow and ensure accuracy of records, reports, and letters. + Answers and screens phone calls for the office or department. + Routes calls as appropriate within customer service guidelines. + Accurately records messages and delivers them to the appropriate party promptly. + Establishes and takes appropriate action as required. + Greets visitors, guests, and patients promptly and courteously. + Ascertains their needs and provides assistance per established policies and procedures. + If unable or unqualified to assist, promptly refers to the appropriate party or department. + Plans and schedules calendar(s) based on consultation, resolve calendaring conflicts, and arranges travel in compliance with Organization policies. + Accurately and rapidly prepares routine communications, reports, forms, and correspondence. + Coordinates production and dissemination of materials like presentations, course handouts, grant proposals, conference materials, complex reports, brochures, and displays. + Promptly opens, routes and distributes incoming and outgoing materials in a timely manner. + Creates and diligently maintains a variety of confidential files in accordance with established policies and procedures. **Key Success Factors** + Knowledge of office procedures. + Able to provide consistently excellent customer service with lenity, patience and confidence. + Able to maintain the confidentiality of delicate and confidential information obtained through the course of completing assignments. + Social skills to interact with a wide-range of constituencies. + Skilled in document management, including sorting and filing techniques, and records retention to maintain accurate records. + Able to communicate thoughts clearly; both verbally and in writing. + Must be able to read, write and follow instructions and flow chart protocols. + Able to stay calm and helpful under stress. Take appropriate steps to resolve issues. + Able to work carefully, with a high attention to detail. + General computer skills, including but not limited to: typing, information security, electronic medical documentation, hand held scanning and email. **Belonging Statement** We believe that all people should feel welcomed, valued and supported. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 1 Year of Experience + Preferrably healthcare experience + EPIC knowledge a plus + Call center scheduling experience a plus As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00

This position supervises the day-to-day operations of the Insulet Corporation Inside Sales Access teams. The position will be responsible for leading and coaching the team, resolving escalated customer contacts, managing existing and new processes, and identifying and implementing continuous improvement opportunities through data analysis and project management within the pharmacy systems. The ideal candidate must demonstrate strong sales, customer service, computer skills, coordination, and planning abilities, and be able to work effectively in a key cross-functional role within Insulet Corporation and across external business partners. Responsibilities Provides supervision - ensuring call handling and documentation meet regulatory requirements within pharmacy guidelines. Supervise day-to-day operations for the Inside Sales Access team, serving as the primary escalation point for any questions or issues and managing processes within the pharmacy process. Define, manage, and implement enhancements to processes and systems to refine the Inside Sales structure. Preparation of daily, weekly, monthly, and quarterly reports. Manages daily call and task productivity, ensuring accountability to role expectations. Provides coaching and feedback in accordance with department and company goals. Manages Inside Sales Access quality program, conducting quality audits and calibration of quality scoring with the leadership team. Handles the most complex Customer complaints, escalations, and/or inquiries. Ensures adherence to Regulatory, Quality, Pharmacy, and accreditation standards. Reviews financial targets and is responsible for working with Sr Inside Sales Leadership to assist with meeting or exceeding goals and ensuring operating and expense commitments are met within Service Level Agreements. Participates in special projects and performs other duties as assigned. Performs other duties as assigned. Education and Experience Minimum Requirements: Bachelor's degree 5+ years of experience in an inside sales or contact center environment Preferred Skills and Competencies: Strong background in sales, the pharmacy channel, and call center operations that promote industry best practices and standards, including contact center metrics, workforce management, service quality management, and knowledge management. Customer Service experience in a medical or health-related environment is preferred. Knowledge of diabetes and experience supporting patients with diabetes is preferred. Experience providing remote support, particularly in a regulated environment. Physical Requirements: Requires sitting and standing associated with a typical office environment. Manual dexterity needed for using a calculator and computer keyboard. Lightweight lifting may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position may require occasional travel. If you're ready to be a part of a company that's changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people's lives. Remote/Flexible: (no days required to be onsite) This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired) Additional Information: Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $56,300.00 - $84,425.00 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights)

Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00

**The EPIC Application Analyst III has the primary responsibility to configure and provide advanced functional and technical help for the specific application or set of applications to a variety of business and clinical users. In addition, you are accountable to join with end users to know about the workflow and its interdependencies and make corrective system adjustments or enhancements. This role is the central point of communication for an assigned set of users and coordinates all activities on behalf of the IS organization. This role also works with leaders to spearhead the process and project planning for the application module Epic Willow/WAM.** **ESSENTIAL FUNCTIONS OF THE ROLE** + **Is the functional and technical Subject Matter Expert on the associated application and workflows.** **·** **Provides good knowledge of the technology (application) and enterprise processes (integrated workflows) and unite closely with all associated teams to drive holistic patient perspective.** **·** **Assists with the study recommendations for corrective actions and resolution of problems within the software application.** **·** **Provides in-depth study and documentation of workflows, data collections, end-user report details and other technical issues associated with the application, with vendor and internal stakeholder consideration.** **·** **Creates and execute test scripts for new system builds.** **·** **Trains and mentor Application Analysts.** **·** **Runs business partners and technical team to define, document, and review business system requirements to continuously improve organizational efficiency.** **·** **Assists IS managers and work with various teams to help them better know organizational policies, procedures and business operations, and to translate those needs into specialized application specifications.** **·** **Solves problems by studying business issues /requirements, studying both data and workflows and synthesizing key messages.** **KEY SUCCESS FACTORS** + **Extensive Epic application knowledge to build, test, help and train.** + **Ability to work well in team environments.** + **Proficient with word processing, spreadsheet, and email software applications.** + **Demonstrates customer-oriented service excellence principals.** + **Self-motivated leader who can identify and resolve issues, and advance personal knowledge.** + **Ability to execute complex tasks through organization and details driven approach.** + **Ability and experience knowledge end user workflow and owning the technical components of that workflow.** + **Demonstrates excellent relational communication skills, among facility customers and team members.** + **A quick learner of software and information technology, and motivated to learn new applications.** + **Experience in Hospital Business or Clinic environment preferred.** **BENEFITS** **Our competitive benefits package includes the following** + **Immediate eligibility for health and welfare benefits** + **401(k) savings plan with dollar-for-dollar match up to 5%** + **Tuition Reimbursement** + **PTO accrual beginning Day 1** **Note: Benefits may vary based upon position type and/or level** **QUALIFICATIONS** + EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification + EXPERIENCE - 3 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Epic Accreditation (EPICACRD) Epic Certification (EPICCERT) **CERTIFICATION/LICENSE/REGISTRATION** + **Epic Certification (EPICCERT) - Willow** + **Epic Certification (EPICCERT) - Willow Ambulatory** + **Epic Certification (EPICCERT) - Specialty Pharmacy** **Hybrid expectation-** if local to DFW area- on-site 1x a week, in state of TX, on-site once a month, out of state candidate would need to come on-site 2x a year As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **JOB SUMMARY** The Clinical Dietitian 2 provides nutrition therapy and education to patients, families and the community. Performs nutritional assessments of patients and develops care plans. Develops and conducts educational programs and in service training programs. Participates in multi disciplinary patient rounds and patient case conferences. **ESSENTIAL FUNCTIONS OF THE ROLE** Conducts patient nutrition assessments on a combination of low and higher acuity patients within scope of practice, which may include both inpatient and outpatient. Utilizes assessment techniques which take into consideration the various needs of age specific populations as well as cultural, religious and ethnic concerns. Provides appropriate and timely documentation that summarizes the nutrition care plan in the patient's medical record, including nutrition assessment, diagnosis, plan, implementation, and progress toward goals in the course of performing primary duties. Assesses educational needs and the presence of barriers to learning. Provides nutrition counseling for individuals and groups, taking into consideration any adaptations to teaching methods necessary to meet patient learning needs. Provides education to both low and higher acuity patients within practice scope. Facilitates education to ensure compliance with food safety, sanitation and overall workplace safety standards within the Food and Nutrition Department, if applicable. Evaluates achievement of learning objectives by the patient and family. Provides appropriate follow-up in accordance with the patient's treatment goals, and refers patient for outpatient counseling, community, or home health services, as appropriate. Conducts ongoing evaluations to lead to a correct nutritional diagnosis of the patient's problems and progress while maintaining safety and professional standards. Interacts with medical staff as well as food and nutrition staff to ensure conformance with medical nutrition therapy. Interacts effectively with multidisciplinary teams to provide patient care that is integrated and compatible with the patient focused medical and nutritional goals. Leads team conferences and provide food and nutrition related in services to other medical staff as required. Assists in developing nutritional care and research protocols. Participates in quality assurance program by assisting in development of patient care criteria and analyzing actual care delivered. Participates in organizing and executing health fairs and other related community events. Assists in the development, research and revision of facility policies. **KEY SUCCESS FACTORS** Accountable for the proper use of patient protected health information. Ability to deal with complex situations and resolve patient and customer service concerns. Ability to give clear, concise and complete education and instructions. Works well in a patient-centered environment as an integral team player. Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Ability to calm upset patient in a composed and professional demeanor. Licensed Registered Dietitian preferred. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Masters' - EXPERIENCE - 2 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - Registered Dietitians (RD) * **No Credentialing required*** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit ***************** . **Job Summary:** CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers. As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you. **Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week. **Job Type:** Full-Time, Hourly **Essential Job Functions:** + Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction + Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system + Work collaboratively and professionally with other team members and teams within CareLinx + Exhibit excellent verbal and written communication skills via phone, email, and text **Specific Skills/ Attributes:** + Effective time management skills and high attention to detail + Excellent verbal and written communication skills + Superior organization and multitasking capabilities + Goal-driven, problem solver + Professional, confident, outgoing demeanor + Experience working with Microsoft Office Suite + Ability to maintain strict confidentiality, and exercise good judgment + Care Advisors are expected to meet performance goals set forth per CareLinx guidelines + Additional job duties may be assigned on an as-needed basis **Qualifications:** + High school diploma or equivalent, required + Military experience is a plus but not required + Some college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment. + Previous healthcare experience preferred Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, documentation, and implementation of Epic-build related functions. + This is a remote position + Working hours Central time zone - 8AM - 5PM + Two positions available _The pay range for this position is $31.73/hour (entry level qualifications) - $54.90/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience._ **ESSENTIAL FUNCTIONS OF THE ROLE** + Presentation - able to communicate information professionally and formally to stakeholders through meetings and written presentations. + Independence - proven ability to manage small to medium projects to ensure successful project implementation and engagement. + Excellent verbal and written communication skills, as well as presentation skills. + Strong analytical and advanced research skills. + Solid organizational skills, especially the ability to meet project deadlines with a focus on details. + Ability to successfully multi-task while working independently or within a group environment. + Ability to work in a deadline-driven environment, and handle multiple projects simultaneously. + Ability to interact effectively with people at all organizational levels. + Build and maintain strong relationships. **KEY SUCCESS FACTORS** + Decision tree design, documentation, and maintenance experience strongly preferred. + Ability to think critically and analyze complex technical solutions. + Epic Cadence Certified strongly preferred. + ServiceNow experience preferred. + Epic Cadence Provider template management and build experience strongly preferred. + Ambulatory and/or Surgery scheduling experience required. + Experienced proficiency in Excel and SQL required. + Able to work through complex business problems and partner with clients using a consultative approach. + Exceptional data/modeling skills with ability to convert raw data into actionable business insights. + Able to apply knowledge of healthcare industry trends and their drivers. + Able to work in a dynamic setting and work well under pressure. + Intermediate to advanced knowledge of statistics (including modeling techniques) preferred. + Lean Six Sigma experience preferred. + 5 years of experience working in Epic strongly preferred. **BENEFITS** Our competitive benefits package includes the following + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 5 Years of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

** **Upper Extremity:** **- Shoulders:** Total/Hemi Arthroplasty, Arthroscopy, Rotator cuff repair, Biceps tenodesis, Acromioplasty, Distal claviculectomy, Superior Labrum Anterior to Posterior tear (SLAP) repair **- Elbows:** Cubital tunnel release, Bursectomy, Arthroplasty **- Wrist:** Carpal tunnel release, Carpectomy, TFCC debridement/repair, 4-corner fusion, De Quervain (1st dorsal compartment) **- Hands:** Trigger fingers, Ganglions, Mallet fingers, Carpometacarpal (CMC) arthroplasty, , Dupuytren's (Palmar fascial fibromatosis), Amputations **Lower Extremity:** **- Hips:** Dislocation reductions, Total/partial Arthroplasty, Femoral fracture treatments, Arthroscopy **- Pelvis:** Fracture repairs **- Femur:** ORIF neck fractures, Trochanteric repairs, shaft fracture repairs **- Knees:** Dislocation repairs/reductions, Total/hemi arthroplasty, Meniscal repairs, Ligamentous reconstructions and repairs, Arthroscopy **- Tibia/Fibula:** Plateau repairs, shaft Fracture repairs, Percutaneous repairs, Arthrodesis, Pilon/Plafond repairs, Malleolar repairs, Sprain **WORK MODEL/SALARY** Days: Monday - Friday Hours: 8hrs a day, 80hrs a pay period 100% Remote The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **JOB SUMMARY** + The Coder 2 is proficient in three or more types of outpatient, Profee, or low acuity inpatient coding. + The Coder 2 may code low acuity inpatients, one time ancillary/series, emergency department, observation, day surgery, and/or professional fee to include evaluation and management (E/M) coding or profee surgery. + For professional fee coding, team members in this job code will be proficient for inpatient and outpatient, for multi-specialties. + Coder 2 utilizes the International Classification of Disease (ICD-10-CM. ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS) including Current Procedural Terminology (CPT) and other coding references to ensure accurate coding. + Coding references will be used to ensure accurate coding and grouping of classification assignment (e.g., MS-DRG, APR-DRG, APC etc.) + The Coder 2 will abstract and enter required data. **ESSENTIAL FUNCTIONS OF THE ROLE** + Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees. + Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing. + Communicates with providers for missing documentation elements and offers guidance and education when needed. + Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges. + Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately. + Reviews and edits charges. **KEY SUCCESS FACTORS** + Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area. + Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function. + Sound knowledge of anatomy, physiology, and medical terminology. + Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits. + Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding. + Ability to interpret health record documentation to identify procedures and services for accurate code assignment. + Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables. Must have one of the following Certifications: + Registered Health Information Administrator (RHIA) + Registered Health Information Technologist (RHIT) + Certified Coding Specialist (CCS) + Certified Coding Specialist Physician-based (CCS-P) + Certified Professional Coder (CPC) + Certified Outpatient Coder (COC) + Certified Inpatient Coder (CIC) + Certified Interventional Radiology Cardiovascular Coder (CIRCC) **BENEFITS** Our competitive benefits package includes the following: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **MQUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 2 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Must have ONE of the coding certifications as listed: + Cert Coding Specialist (CCS) + Cert Coding Specialist-Physician (CCS-P) + Cert Inpatient Coder (CIC) + Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC) + Cert Professional Coder (CPC) + Reg Health Info Administrator (RHIA) + Reg Health Information Technician (RHIT). As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Description & Requirements PIP - Paramedic Functional Assessor Hybrid working in assessment centres across North West England, Yorkshire and North East England Monday to Friday - 09:00 - 17:00 £37,800 Do good. Be great as a paramedic. Are you a Paramedic seeking flexible working, a better work-life balance and a rewarding career outside of the ambulance service? About the role As a Paramedic Functional Assessor at Maximus, you'll use your clinical responder experience to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Personal Independent Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid HCPC registration number At least 1 year of broad post-registration experience gained within or outside of an NHS ambulance trust You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £37,800 salary Flexible working - full time, part time and hybrid No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 37,800.00 Maximum Salary £ 37,800.00

Description & Requirements Maximus is seeking a motivated REMOTE Systems Engineering Intern - 10 weeks (40 hours per week). Orientation will start the last week in May of 2026. We're looking for candidates with a strong foundation in technical fundamentals, eager to apply systems thinking, automation, and analytical skills. This internship will introduce you to support real-world engineering solutions while learning from experienced engineers. Essential Duties and Responsibilities: - Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. - Escalate issues and questions to management, as necessary. - Participate in group discussions with peers or external groups to solution problems of moderate scope. - Participate in meetings to gain process knowledge and guidance on assigned projects. - Read, understand, and perform assignments within prescribed guidelines. - Approach challenges and create solutions with a critical thinking and customer service mindset. - Prepare standard reports and presentation materials. Assist with system documentation (requirements, architecture diagrams, interface definitions) Support system integration and testing by executing test cases and documenting results Help analyze system performance, logs, and data to identify issues or trends Use engineering tools (Jira, Confluence, Git, Excel) to track work and maintain artifacts Write basic scripts (Python/Bash/PowerShell) to automate tests or data collection Collaborate with engineers in design reviews, standups, and troubleshooting sessions Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. Systems fundamentals: basic understanding of how software, hardware, networks, and data interact Technical skills: familiarity with at least one programming or scripting language (Python preferred) Tools & documentation: experience with Excel/Sheets, Git (basic), and technical documentation Testing & analysis: ability to follow test procedures, analyze results, and identify anomalies Problem-solving: logical thinking, curiosity, and willingness to troubleshoot with guidance Communication & teamwork: clear written/verbal communication and ability to collaborate in team environments EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 25.00 Maximum Salary $ 25.00