Grace Cottage Hospital Remote jobs

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QA Test Manager
Maximus 4.3
Burlington, VT jobs
Description & Requirements We are looking for a skilled QA Test Manager to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality. ***This is a fully remote position with 10% travel. *** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations. - Participate in the business requirements reviews and anomaly reporting and tracking through closure. - Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins. - Provide guidance and training on the requirements elicitation process to the test team. - Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s). - Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes. - Work with the PM to plan and prioritize release scope. - Provide guidance and training on the requirements management and test preparation process to the test team. - Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes. - Accountable for the adherence to change management procedures for the test scenarios. - Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other. - Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage. - Accountable to ensure that the test team is using MMS practices and tools. - Accountable for a thorough initial review of test cases prior to project stakeholder review. - Work with the project team to clarify use cases and/or requirements and acceptance criteria. - Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure. - Accountable for thorough test readiness reviews. - Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s) - Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes. - Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements. - Accountable for completed anomalies. - Work with the project team to prepare data sets and pre- requisites for the test cases. Accountable for on time data prep and complete pre-requisites. - Accountable for completed test readiness reviews and completed action items. - Assign test tasks and execute assigned test cases and log issues and defects. - Provide test status and escalate issues to management. - Accountable for complete, detailed, and accurate JIRAs. - Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s). - Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority. - Accountable for test Team participation with Production Support. - Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s). - Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities. - Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams. - Accountable for proactive risk and issue identification, communication and tracking. - Provide guidance and training for risk management, communication and issue tracking to the test team(s). - Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate. - Accountable for accurate estimates and actual hours based on the project procedures. - Accountable for team updates to JIRAs. - Responsible for accurate requirements traceability throughout the release cycle. - Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability. - Accountable for team compliance to the MAXIMUS standards and procedures. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as necessary and assigned. - Lead, mentor, and grow a team of software testers and QA engineers. - Allocate resources effectively across projects and manage workload distribution. - Foster a culture of continuous improvement and collaboration. - Define and implement comprehensive test plans, test cases, and automation frameworks. - Oversee manual and automated testing processes to ensure coverage and efficiency. - Develop and enforce QA standards, best practices, documentation and metrics. - Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle Minimum Requirements - Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. - Manages activities of two or more sections or departments. - Exercises supervision in terms of costs, methods, and staffing. - In some instances this manager may have subordinate supervisors and/or managers. - Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives. - Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. - Establishes and assures adherence to budgets, schedules, work plans, and performance requirements. - Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. - Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship. - Establishes operational objectives and work plans and delegates assignments to subordinates. - Senior management reviews objectives to determine success of operation. - Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect. Program Specific Requirements: - 5+ years of experience in software testing/QA, with at least 3 years in a leadership role - Required - Strong knowledge of testing methodologies (unit, integration, system, regression, performance) - Required - Hands-on experience with automation tools (JMeter and others) - Required - Familiarity with CI/CD pipelines and DevOps practices - Required - Expertise in Jira, Xray and Jama - Required - Experience with cloud-based applications and microservices architecture. - Required - Knowledge of Agile/Scrum methodologies. - Required - Ability to manage multiple projects simultaneously in a fast-paced environment - Required #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 160,000.00
$80k-114k yearly est. Easy Apply 2d ago
Application Support Specialist - Quality Systems
Lifeways 4.1
South Burlington, VT jobs
Job Title: Application Support Specialist Position Type: Permanent / Full-Time Hours of Work: 37.5 hours per week Function: IT Applications Reporting to: Product Owner Lead Lifeways Group, one of the UK's largest providers of specialist support services for people with diverse and often complex needs, is on an exciting journey to become the Care Provider of Choice. We are transforming our technology and ways of working to empower colleagues to deliver the best possible care. As an Application Support Specialist, you will be a Subject Matter Expert for key systems including Nourish & Radar. You'll support, develop, and optimise these platforms to ensure they meet business needs across Operations, Business Development, and IT. This role is ideal for someone with a mix of technical expertise, business analysis skills, and problem-solving ability, who is passionate about using technology to improve processes, data management, and customer experience. Key Responsibilities * Act as SME for Nourish & Radar platforms. * Support application configuration, optimisation, and troubleshooting. * Provide root cause analysis and guidance to the Service Desk on new features, bug fixes, and process updates. * Support with Quality BI reports * Build strong relationships with 3rd party support teams to resolve issues quickly. * Lead improvements in workflow, reporting, integrations, and system architecture. * Support transformation projects, advising on system capabilities and delivering technical solutions. * Create documentation, training guides, and testing processes (UAT, smoke testing). Essential Experience, Skills & Qualifications * Strong communication and documentation skills. * Experience in systems management, configuration, security, and reporting. * Knowledge of DSCR (support plan templates, risk management design, digital care recording and form design). * Understanding of electronic compliance systems, governance workflow design, auditing tools and reporting. * Strong troubleshooting, customer support, and innovative process improvement skills. * Awareness of IT processes (change control, project management, SDLC). Desirable * API integration design and workflow automation. * PowerBI reporting expertise. * Experience of solution design and implementation. * Knowledge of regulatory and legislative requirements for Health & Social Care. * Background in healthcare or large-scale IT transformation projects. Why Join Us? At Lifeways, you'll be part of a technology team that is central to our digital transformation. We offer: * Remote working with collaborative culture. * Opportunities to learn and grow as an SME. * Exposure to enterprise-level IT projects. * A chance to directly impact care quality through innovative systems.
$66k-95k yearly est. 3d ago
Revenue Cycle Associate (Hybrid, Northeastern Vermont)
Northern Counties Health Care Inc. 3.7
Saint Johnsbury, VT jobs
Job Description This is a hybrid role, with in-office time being required two days a week at our St. Johnsbury location. The Revenue Cycle Associate assists with overseeing financial aspects of our clinics, ensuring accurate billing, efficient claims processing, and timely collections. They assist with the revenue cycle, from patient registration to final payment, and work to optimize revenue, minimize financial losses, and maintain compliance with regulations. Supervisory Responsibilities: This position has no supervisory responsibilities. Essential Job Functions/Responsibilities: Review Electronic Health Record payment postings and work with additional vendors to correct issues Review accounts receivable Work with Billing vendor and payers on billing questions Assist patients with account questions Work with providers and site operations on coding-related issues or missing information Create collections list and send to collections company Other duties as assigned The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications: Bachelor's Degree preferred but not required Two to three years of experience in a revenue cycle position Coding experience preferred Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriately. May require occasional lifting up to 25 pounds. Standards of Conduct Each employee is responsible for conducting themselves in an ethical manner, and reporting possible violations through the appropriate channels. Employees must be careful in both words and conduct to avoid placing or appearing to place pressure on subordinates or coworkers that could cause them to violate these standards of conduct or to deviate from accepted norms of ethical business practice. Why Join Us? At Northern Counties Health Care, we are deeply rooted in community and committed to delivering compassionate, patient-centered care. We offer a supportive environment, opportunities for continued growth, and a competitive benefits package including Health, Dental, Vision, LTD, Life, 403b, and generous Earned Time.
$70k-87k yearly est. 28d ago
Supervisor Customer Service Management
Cardinal Health 4.4
Montpelier, VT jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other patient services. + Collaboratively oversees daily operations for an inbound and outbound patient access support team of 70+ team members + Ability to maintain development/training goals for team members in a 100% remote setting + Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program. + Responsible for conducting weekly, monthly, and quarterly reviews of program metrics and reporting out results to senior leadership + Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules + Handles creation, editing, and approval of employee timecards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader + Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting + Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues + Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager + Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills **_Qualifications_** + Bachelor's degree or equivalent work experience preferred + 3-5 years of experience in related field preferred + Previous management experience preferred + Strong communication and presentation skills + Commitment to the continued development of oneself and team members **_What is expected of you and others at this level_** + Coordinates and supervises the daily activities of operations + Administers and executes policies and procedures + Ensures employees operate within guidelines + Decisions have a direct impact on work unit operations and customers + Frequently interacts with subordinates, customers, and peer groups at various management levels + Interactions normally involve information exchange and basic problem resolution + Consistently demonstrate the Cardinal Health values (What we value): + Integrity - We hold ourselves to the highest ethical standard + Accountable - We bring passion, determination, and grit to deliver on our commitments + Inclusive - We embrace differences to drive the best outcomes + Mission Driven - We serve the greater goal of healthcare + Innovative - We develop new ways of thinking, operating, and serving customers + Regularly practice the Cardinal Heath behaviors (The way we act): + Invites curiosity + Builds partnerships + Inspires commitment + Develops self and others **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated salary range:** $66,500 - $94,900 **Bonus eligible: No** **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** **02/09/2026** *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
$34k-40k yearly est. 3d ago
Care Advisor - Remote
Sharecare 4.4
Montpelier, VT jobs
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit ***************** . **Job Summary:** CareLinx is looking for a Care Advisor to assist with CareLinx's Payer Operations line of business. CareLinx is a healthcare technology platform that connects families with non-medical, in-home caregivers, and Care Advisors provide support and guidance to families during the caregiver search, interview, and hire process. Once a caregiver match is made, the Care Advisor will follow closely to ensure satisfaction and assist if the member's needs change. This support includes searching for viable caregiver candidates, setting up interviews, helping with the completion of the hiring process, and caregiver retention. You will be a liaison, maintaining relationships with caregivers and providing ongoing support to ensure that members have an exceptional experience while working with their caregivers. As a Care Advisor, you are the expert for members and families about all things CareLinx-related. You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care journey. You should also be a team player and be willing to learn about CareLinx's health plan partners. If you think there's alignment with the description above, CareLinx may be the place for you. **Location:** This role is remote, except for candidates located in the Mesa, AZ area. Those based near our Mesa office will be required to work on-site five days per week. **Job Type:** Full-Time, Hourly **Essential Job Functions:** + Assume responsibility for guiding members on the caregiver search journey through relationship building and exceptional communication in a call center environment. + Provide ongoing support after the caregiver hire to maintain the relationship with the family and caregiver and ensure overall satisfaction + Document accurate and complete notes of all family and caregiver interactions in CareLinx's EHR system + Work collaboratively and professionally with other team members and teams within CareLinx + Exhibit excellent verbal and written communication skills via phone, email, and text **Specific Skills/ Attributes:** + Eﬀective time management skills and high attention to detail + Excellent verbal and written communication skills + Superior organization and multitasking capabilities + Goal-driven, problem solver + Professional, conﬁdent, outgoing demeanor + Experience working with Microsoft Oﬃce Suite + Ability to maintain strict conﬁdentiality, and exercise good judgment + Care Advisors are expected to meet performance goals set forth per CareLinx guidelines + Additional job duties may be assigned on an as-needed basis **Qualifications:** + High school diploma or equivalent, required + Military experience is a plus but not required + Some college-level coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years experience in a customer service environment. + Previous healthcare experience preferred Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
$107k-145k yearly est. 31d ago
Revenue Cycle Lead (Hybrid, Northeastern Vermont)
Northern Counties Health Care Inc. 3.7
Waterford, VT jobs
This is a hybrid role, with in-office time being required two days a week at our St. Johnsbury location. The Revenue Cycle Associate ensures timely and accurate claims processing, revenue cycle management, and compliance with insurance guidelines and coding standards. They possess deep knowledge of medical and dental procedures, coding systems, and payer requirements, alongside strong communication skills. Acting as a bridge between clinical staff, front office, and payers, the Revenue Cycle Associate plays a key role in optimizing reimbursement, resolving billing issues, and supporting the financial health of the practices. Essential Job Functions/Responsibilities: Payment posting (EFT and paper monies) Claim recoups and adjustments through dental billing system(s). Working denials, appealing claims as necessary. Credit balance reporting Resolves issues related to checks payable to the provider and incorrect addresses Adding, removing and invalidating codes on claim level as needed Updating/maintaining fee schedule (Slide Table) Entering and maintaining insurances Batching and sending patient statements out monthly Sending collections reports- working directly with collection agency to maintain accurate debt and recovery transactions. Insurance and patient aging audits Assists co-workers with questions and issues as they arise Performs other related tasks as required or assigned by the Revenue Cycle Manager The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications: Must have a high school diploma or GED. 2-3 years of experience in a revenue cycle position Background in healthcare billing procedures, preferably in a dental, FQHC and/or Home Health and Hospice Must maintain a high standard of performance and a high level of confidentiality. Must maintain open communication with staff members to ensure smooth business operations. Must have proficiency in computer skills including, but not limited to, email functions, spreadsheets, document processing, and Electronic Medical Records. Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriately. May occasionally lift and carry items weighing up to 25 pounds. Why Join Us? At Northern Counties Health Care, we are deeply rooted in community and committed to delivering compassionate, patient-centered care. We offer a supportive environment, opportunities for continued growth, and a competitive benefits package including Health, Dental, Vision, LTD, Life, 403b, and generous Earned Time.
$79k-96k yearly est. Auto-Apply 60d+ ago
Sr. Knowledge Analyst - Contact Center Content Specialist (Remote)
Maximus 4.3
Burlington, VT jobs
Description & Requirements Maximus is looking for a dynamic Senior Knowledge Analyst to serve as the dedicated Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams to identify content gaps, drive improvements, and ensure that agents are equipped with clear, effective, and bilingual resources. *Position is contingent upon contract award* This is a fully remote role. Must have the ability to pass a federal background check. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Build and maintain knowledge base in SharePoint. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentation content. - Create hierarchy and ownership structure to sustain knowledge management. - Empower contributions from key stakeholders to improve the knowledge base. - Design and implement work flows to manage documentation process. - Establish standard templates for all documentation for the teams to utilize in document creation. - Collaborate with and support the Implementation Team to tune and evolve our Knowledge Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results by honing and maintaining the knowledge base taxonomy, labels list and ensuring symptoms and subject terms are present in each article. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. • Coordinate with client content teams, and the Senior Training Manager to identify and address content gaps specific to contact center operations. • Serve as a bilingual subject matter expert (English and Spanish) for contact center content development. • Support the creation and refinement of training materials for contact center agents. • Draft monthly action and improvement reports with recommendations on knowledge content, quality, customer satisfaction, and training materials. • Represent the contact center perspective in content-related discussions and decisions. • Work extensively with business partners and SMEs to perform knowledge needs analysis, develop and update training and knowledge resources that meet staff and stakeholder needs and organizational quality standards. • Manage and develop knowledge articles, chat quick text scripts and email templates. • Conduct audits of knowledge articles and procedures to ensure accuracy and relevance. • Identify emerging contact center trends and coordinate content updates to address urgent needs. • Collaborate with client content teams to create, update, and review contact center-specific content. • Serve as a subject matter expert for assigned customer agencies. • Salesforce and SharePoint experience preferred. • Call center knowledge and experience preferred. Minimum Requirements - Bachelor's degree with 5+ years of experience. - Advanced degree or professional designation preferred. - Develops solutions to a variety of complex problems. - Work requires considerable judgment and initiative. - Exerts some influence on the overall objectives and long-range goals of the organization. • Developing website content experience • Self-motivated and able to work independently EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 65,000.00 Maximum Salary $ 85,200.00
$54k-62k yearly est. Easy Apply 5d ago
Rare Disease Specialist - Georgia
Disc Medicine 3.7
Georgia, VT jobs
Join our team in a dynamic hybrid role, offering flexibility to work remotely and from our headquarters in Watertown, MA. Disc Medicine is a clinical-stage biopharmaceutical company committed to discovering, developing, and commercializing novel treatments for patients who suffer from serious hematologic diseases. We are building a portfolio of innovative, first-in-class therapeutic candidates that aim to address a wide spectrum of hematologic diseases by targeting fundamental biological pathways of red blood cell biology, specifically heme biosynthesis and iron homeostasis. Disc Medicine values collaboration, professional development, and scientific integrity and promotes an inclusive company culture that empowers and inspires. POSITION OVERVIEW: As a Rare Disease Specialist (RDS) at Disc Medicine, you will play a pivotal role in our inaugural commercial launch. In this highly visible, field-based role, you will translate cutting-edge science into impactful engagements with healthcare professionals (HCPs) who treat patients with serious hematologic conditions. Representing a patient-centric, scientifically rigorous organization, you will help shape the treatment landscape for rare blood disorders. You will be responsible for executing a salesforce-driven lead program, strengthening existing relationships, forging new ones, and driving awareness and adoption of novel therapies. RESPONSIBILITIES: Execute a salesforce-driven lead program, including management of qualified leads, territory call plans, target lists, and conversion funnels. Engage HCPs (e.g., hematologists, dermatologists, academic institutions, rare disease clinics) with compelling, evidence-based messaging aligned with lead generation campaigns. Maintain up-to-date expertise in disease pathophysiology, clinical data, and competitive dynamics in the rare disease space. Provide real-time feedback on physician insights, unmet needs, and content performance to Medical Affairs and Commercial Operations. Collaborate cross-functionally with Marketing, Medical Affairs, Patient Access, and Sales Operations to enhance campaign strategy, tools, and messaging. Meet or exceed KPIs related to lead conversion, KOL engagement, call frequency, and new account development. Represent the company at national scientific conferences, advisory boards, and professional meetings as needed. Ensure all activities adhere to regulatory, legal, and compliance standards, including the Sunshine Act, FDA guidelines, and internal policies. Accurately document all HCP interactions and expenditures in a timely manner in accordance with federal and state regulations. Uphold the highest ethical standards in all engagements, prioritizing scientific integrity and patient welfare. REQUIREMENTS: Bachelor's degree required; advanced degree (MBA, MS, or PhD) preferred. Minimum of 10 years of pharmaceutical or biotech sales, with a focus on rare diseases, rare hematology or rare dermatology. Experience launching early-stage therapies or building lead networks for pre-commercial products strongly preferred. Proven track record of achieving sales goals and driving adoption of specialty therapies. Existing HCP relationships and strong account management capabilities within assigned geography. Exceptional communication and presentation skills with the ability to translate complex clinical data into compelling, value-driven narratives. Solid understanding of payer landscape, patient-access programs, and reimbursement models in rare disease treatment. Deep understanding of compliance and regulatory, including the Sunshine Act, HIPPA and FDA promotional guidelines. Self-motivated, highly organized, and adept at thriving in a fast-paced, scaling commercial environment. Willingness to travel up to ~50% nationally, with flexibility for regional meetings and conferences. The annual base salary range for this position is listed below. Actual pay rates are determined by considering multiple factors including qualifications, relevance of experience, education & credentials, subject matter expertise, and internal parity. Salary Range$158,100-$213,900 USD Disc Medicine is an equal-opportunity employer committed to providing all qualified candidates and employees equal opportunities. We offer comprehensive benefits and competitive compensation packages. The Company headquarters are in Watertown, MA, and we provide a flexible work environment. Disc Medicine actively recruits individuals with an entrepreneurial spirit and a drive for excellence. Interested candidates should submit a cover letter and resume to be considered for current and future opportunities.
$158.1k-213.9k yearly Auto-Apply 3d ago
Quality Control Analyst (January 2026) - Veterans Evaluation Services
Maximus 4.3
Burlington, VT jobs
Description & Requirements Maximus is currently hiring for Quality Control Analysts to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Quality Control Analyst is responsible for reviewing Medical Disability Examination ("MDE") reports and Disability Benefits Questionnaires ("DBQs") generated by medical providers for veterans evaluated on behalf of the Department of Veterans Affairs (the "VA"). A Quality Control Analyst works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA. Due to contract requirements, only US Citizens or a Green Card holder can be considered for this opportunity. This class is scheduled to begin on Tuesday, January 20, 2026, no alternate start dates are available. Essential Duties and Responsibilities: - Review MDE (Medical Disability Examination) requests for consistency with the DBQ. - Review MDE reports and DBQs (Disability Benefits Questionnaires) for completeness and typographical and grammatical correctness. - Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA. - Verify that any special requests or necessary second reviews have been completed, consistent with the VA's preferences. - Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report. - Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken. - Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider's training or expertise, or has presented a problem/issue with the assigned medical provider. - Consistently achieve weekly/monthly qualitative and quantitative goals set by management and VA. - Must be willing and able to work the training schedule of 8:00 AM - 5:00 PM CT, Monday-Friday for 3-4 months with no absences required (this includes pre-planned vacations/trips/appointments etc.) - This class is scheduled to begin on Tuesday, January 20, 2026, no alternate start dates are available. - Must be willing and able to work overtime as needed - Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. - Must currently and permanently reside in the Continental US - In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities. Home Office Requirements Using Maximus-Provided Equipment: - Internet speed of 20mbps or higher required (you can test this by going to (****************** - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router - Private work area and adequate power source Minimum Requirements - Associate degree required; Bachelor's degree preferred. - Two (2) years of Quality experience may substitute for educational requirement. - Experience in Healthcare, Quality preferred. - Intermediate knowledge of medical terminology. - Excellent written and oral communication skills. - Excellent analytical skills and attention to detail. - Excellent multi-tasking skills. - Excellent organizational and prioritization skills. - Proficient in the use of Microsoft Office Products. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 21.64 Maximum Salary $ 30.30
$42k-70k yearly est. Easy Apply 5d ago
Project Manager - Strategic Workforce Analytics (Remote)
Maximus 4.3
Burlington, VT jobs
Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00
$77k-108k yearly est. Easy Apply 5d ago
Product Documentation Specialist, (Remote)
Maximus 4.3
Burlington, VT jobs
Description & Requirements We are seeking a detail-oriented Product Documentation Specialist to create, maintain, and improve internal documentation that supports our teams and operations across US Services. The ideal candidate has strong writing skills, works collaboratively with internal and external stakeholders, and contributes to process improvements through clear, accurate documentation. NOTE: This position focuses on operational and process documentation, not technical or engineering documentation. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - • Competitive Compensation - Bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities-Participate in training programs, workshops, and conferences. - •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Collaborate with internal departments on a regular basis to understand business requirements and needs, participate in working sessions and acquire feedback on documentation. - Perform strategic and ad-hoc data work in support of Product Managers and Product Owners - Analyze and manage moderately complex business process flows and updates to system process flows and requirements. - Create and maintain technical documentation / product development & customer education materials - Create and maintain internal documentation for the Connection Point team included but not limited to job aids and on-boarding materials. - Work with Product Managers, Product Owners and Product Analysts to ensure accurate documentation is maintained. - Oversee multiple forms of documentation audits on existing documentation in SharePoint and Confluence. - Manage and maintain process improvements. This includes but is not limited to collaboration with PM's, PO's and PAs and in some cases other Connection Point departments. - Create, update, and maintain internal and documentation, including process guides, work instructions, and training materials. - Collaborate with internal and external stakeholders to gather requirements and ensure documentation accurately reflects processes and procedures. - Review and improve existing documentation to enhance clarity, usability, and compliance with standards. - Support process improvement initiatives by documenting changes, workflows, and system updates. - Utilize document management systems and Microsoft Office tools to organize and distribute documentation effectively. Minimum Requirements - Bachelor's Degree or equivalent experience and 3+ Years. - Preferred SAFe Agile Certification(s). - Preferred Jira/Confluence experience. - Preferred learning development / documentation experience. - Preferred technical writing experience. - Bachelor's degree in a related field, or an equivalent combination of education and experience. - 3 years' relevant experience with documentation and supporting process improvement initiatives. - Strong attention to detail and organizational skills. - Excellent written communication skills with the ability to create clear, concise, and accurate documentation. - Experience working collaboratively with internal stakeholders to gather information and develop documentation. - Familiarity with document management tools and Microsoft Office (Word, Excel, PowerPoint, SharePoint). - Ability to manage multiple documentation projects simultaneously and meet deadlines. Preferred Requirements - Previous experience in product documentation, writing, or business support role. - Knowledge of process improvement methodologies Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service * Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity * Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 68,000.00 Maximum Salary $ 75,000.00
$26k-34k yearly est. Easy Apply 5d ago
Technical Data Migration Consultant
Galen 3.3
Burlington, VT jobs
Job Description70000-95000 RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all. At RLDatix we're making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal-helping people. We're searching for a Technical Data Migration Consultant to join our team to help shape the future of healthcare innovation. The Role: Technical Data Migration Consultant What You Will Do: The Technical Data Migration Consultant will work for our subsidiary company, Galen Healthcare Solutions LLC. This role supports our clients by extracting data from previous EHRs and ancillary healthcare IT systems, transforming the data into new formats, and then importing the data into their new go forward EHRs. In addition to performing this technical work, the Technical Data Migration consultant will use their interpersonal, communication, and organizational skills to work with various internal and external stakeholders and to drive each project toward completion. Key Responsibilities: Develop, test, and execute data conversions including extracting healthcare data from various EHR systems, performing transformations upon the data, and importing it into target EHR (Epic, MEDITECH, Cerner, Allscripts) Analyze healthcare data in HL7, CDA, CSV, and SQL formats for extraction, transformation, and import. Convert data from multiple data sources, including creation of complex scripts with limited assistance. Facilitate meetings with multiple internal and external stakeholders to gather requirements, identify data conversion needs, provide ongoing updates, and ensure high customer satisfaction. Provide quality assurance on data conversion work: verify data integrity and identify data cleanliness issues and reconcile converted data to ensure accuracy. Develop and update technical and business process documentation for data conversions (internal and customer-facing) Participate in informal internal training as part of ongoing team improvement. Work and manage support tickets independently. Establish strong relationships with co-workers and clients and provide exemplary customer service by understanding and resolving issues quickly. Participate in process improvement efforts. Other duties as assigned. Experience/Knowledge/Competencies You Will Need: 3+ years of experience working with healthcare data. 3+ years of experience working with EHRs/EMRs High technical proficiency with Microsoft SQL Server, including the ability to create and edit complex queries and T-SQL scripts including dynamic SQL, required; experience with SSIS. Experience working with the HL7 standard. Familiarity with a variety of database types and interfaces (Microsoft Access, Oracle, various text formats, ODBC, OLE DB) Current Epic Bridges certification is desired or willingness to obtain. Direct experience in bridging the gap between end user requirements and technology solutions. Bachelor's degree in computer science, engineering, information systems or a related field requirement. Equivalent knowledge and skills obtained through a combination of education, training and experience may meet this requirement. Work Location and Schedule Requirements: · This position is 100% remote. Work from home requirements are: Ability to work independently and efficiently from a home office environment. High Speed Internet Service It is a requirement that employees work in a distraction-free workplace. Occasional nights and weekends as dictated by client By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com.
$82k-114k yearly est. 30d ago
Coder II - OP Physician Coding (Ortho Surgery)
Baylor Scott & White Health 4.5
Montpelier, VT jobs
** **Upper Extremity:** **- Shoulders:** Total/Hemi Arthroplasty, Arthroscopy, Rotator cuff repair, Biceps tenodesis, Acromioplasty, Distal claviculectomy, Superior Labrum Anterior to Posterior tear (SLAP) repair **- Elbows:** Cubital tunnel release, Bursectomy, Arthroplasty **- Wrist:** Carpal tunnel release, Carpectomy, TFCC debridement/repair, 4-corner fusion, De Quervain (1st dorsal compartment) **- Hands:** Trigger fingers, Ganglions, Mallet fingers, Carpometacarpal (CMC) arthroplasty, , Dupuytren's (Palmar fascial fibromatosis), Amputations **Lower Extremity:** **- Hips:** Dislocation reductions, Total/partial Arthroplasty, Femoral fracture treatments, Arthroscopy **- Pelvis:** Fracture repairs **- Femur:** ORIF neck fractures, Trochanteric repairs, shaft fracture repairs **- Knees:** Dislocation repairs/reductions, Total/hemi arthroplasty, Meniscal repairs, Ligamentous reconstructions and repairs, Arthroscopy **- Tibia/Fibula:** Plateau repairs, shaft Fracture repairs, Percutaneous repairs, Arthrodesis, Pilon/Plafond repairs, Malleolar repairs, Sprain **WORK MODEL/SALARY** Days: Monday - Friday Hours: 8hrs a day, 80hrs a pay period 100% Remote The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **JOB SUMMARY** + The Coder 2 is proficient in three or more types of outpatient, Profee, or low acuity inpatient coding. + The Coder 2 may code low acuity inpatients, one time ancillary/series, emergency department, observation, day surgery, and/or professional fee to include evaluation and management (E/M) coding or profee surgery. + For professional fee coding, team members in this job code will be proficient for inpatient and outpatient, for multi-specialties. + Coder 2 utilizes the International Classification of Disease (ICD-10-CM. ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS) including Current Procedural Terminology (CPT) and other coding references to ensure accurate coding. + Coding references will be used to ensure accurate coding and grouping of classification assignment (e.g., MS-DRG, APR-DRG, APC etc.) + The Coder 2 will abstract and enter required data. **ESSENTIAL FUNCTIONS OF THE ROLE** + Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees. + Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing. + Communicates with providers for missing documentation elements and offers guidance and education when needed. + Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges. + Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately. + Reviews and edits charges. **KEY SUCCESS FACTORS** + Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area. + Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function. + Sound knowledge of anatomy, physiology, and medical terminology. + Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits. + Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding. + Ability to interpret health record documentation to identify procedures and services for accurate code assignment. + Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables. Must have one of the following Certifications: + Registered Health Information Administrator (RHIA) + Registered Health Information Technologist (RHIT) + Certified Coding Specialist (CCS) + Certified Coding Specialist Physician-based (CCS-P) + Certified Professional Coder (CPC) + Certified Outpatient Coder (COC) + Certified Inpatient Coder (CIC) + Certified Interventional Radiology Cardiovascular Coder (CIRCC) **BENEFITS** Our competitive benefits package includes the following: + Immediate eligibility for health and welfare benefits + 401(k) savings plan with dollar-for-dollar match up to 5% + Tuition Reimbursement + PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **MQUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 2 Years of Experience + CERTIFICATION/LICENSE/REGISTRATION - Must have ONE of the coding certifications as listed: + Cert Coding Specialist (CCS) + Cert Coding Specialist-Physician (CCS-P) + Cert Inpatient Coder (CIC) + Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC) + Cert Professional Coder (CPC) + Reg Health Info Administrator (RHIA) + Reg Health Information Technician (RHIT). As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$26.7 hourly 29d ago
Special Needs Plan- Support Social Services
Humana 4.8
Montpelier, VT jobs
**Become a part of our caring community and help us put health first** The Care Manager, Telephonic Behavioral Health 2 , in a telephonic environment, assesses and evaluates members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager, Telephonic Behavioral Health 2 is a **Licensed, Masters level, Social Worker** who functions as a Support Social Services associate (Support SS) in our Special Needs Plan (SNP) program and serves as part of an interdisciplinary care team member working with other disciplines, such as nurse care managers, dieticians, behavioral health, and pharmacists to help promote and support member health and well-being. This role requires the use of structured assessments along with critical thinking skills to determine appropriate interventions such as care coordination, health education, connection to community resources, full utilization of benefits and advocacy. This role requires effective and professional communication with providers, community resources, and other members of the interdisciplinary team to address member needs. The Support SSs daily job duties include making outbound call attempts to members with social determinants of health (SDOH) needs to assess and assist with coordinating care with available plan benefits and/or appropriate community resources in a telephonic, call center, work from home environment. This role does not carry a caseload but may require additional member follow-up to ensure that all needs have been assessed and addressed. The Support SS may also receive inbound calls from members needing additional assistance. This role is also responsible for assessing the member to determine if a referral to any other discipline is needed depending on member's individualized needs. Creating and updating member care plans may be required. Documentation in the member's record is required to ensure CMS compliance, and accurately reflect work with members, providers, and other members of the interdisciplinary care team. **Use your skills to make an impact** **Required Qualifications** + Master's degree in social work from an accredited university + Current, unincumbered, social work license; **LMSW, LCSW, LICSW** + Must have passed ASWB Exam (Master, Advance Generalist, or Clinical level) + Minimum 3 years of experience working as a social worker in a medical healthcare setting + Proficient in Microsoft applications including Word, Outlook, Excel + Capacity to manage multiple or competing priorities including use of multiple computer applications simultaneously + Must be willing to obtain/maintain social work licensure in multiple states, based on business need **Preferred Qualifications** + Experience working with geriatric, vulnerable, and/or low-income populations + Licensure in LA, MD, MI, MS, NV, NM, OK, VA + Bilingual English/Spanish + Bilingual English/Creole + Experience working with Medicare and Medicaid **Additional Information** **Work-At-Home Requirements:** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. **Social Security Notification:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. **HireVue Interview Process:** As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. **Benefits Day 1:** Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities **START DATE after completion of background/onboarding-** *Projected start dates for these positions will be throughout Feb 2026 with all interviews being conducted Dec/Jan **Schedule:** + Hours for this position are Monday - Friday 9:30am - 6pm EST. + Hours for the first 2 weeks of training are M-F 8:30am-5pm EST Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 12-21-2025 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************
$26k-30k yearly est. Easy Apply 39d ago
Clinical Dietitian 2 REMOTE
Baylor Scott & White Health 4.5
Montpelier, VT jobs
**Healthy Weight Coach** **REMOTE - Monday through Friday, no weekends** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health coaching experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners * **No Credentialing required*** **JOB SUMMARY** The Clinical Dietitian 2 provides nutrition therapy and education to patients, families and the community. Performs nutritional assessments of patients and develops care plans. Develops and conducts educational programs and in service training programs. Participates in multi disciplinary patient rounds and patient case conferences. **ESSENTIAL FUNCTIONS OF THE ROLE** Conducts patient nutrition assessments on a combination of low and higher acuity patients within scope of practice, which may include both inpatient and outpatient. Utilizes assessment techniques which take into consideration the various needs of age specific populations as well as cultural, religious and ethnic concerns. Provides appropriate and timely documentation that summarizes the nutrition care plan in the patient's medical record, including nutrition assessment, diagnosis, plan, implementation, and progress toward goals in the course of performing primary duties. Assesses educational needs and the presence of barriers to learning. Provides nutrition counseling for individuals and groups, taking into consideration any adaptations to teaching methods necessary to meet patient learning needs. Provides education to both low and higher acuity patients within practice scope. Facilitates education to ensure compliance with food safety, sanitation and overall workplace safety standards within the Food and Nutrition Department, if applicable. Evaluates achievement of learning objectives by the patient and family. Provides appropriate follow-up in accordance with the patient's treatment goals, and refers patient for outpatient counseling, community, or home health services, as appropriate. Conducts ongoing evaluations to lead to a correct nutritional diagnosis of the patient's problems and progress while maintaining safety and professional standards. Interacts with medical staff as well as food and nutrition staff to ensure conformance with medical nutrition therapy. Interacts effectively with multidisciplinary teams to provide patient care that is integrated and compatible with the patient focused medical and nutritional goals. Leads team conferences and provide food and nutrition related in services to other medical staff as required. Assists in developing nutritional care and research protocols. Participates in quality assurance program by assisting in development of patient care criteria and analyzing actual care delivered. Participates in organizing and executing health fairs and other related community events. Assists in the development, research and revision of facility policies. **KEY SUCCESS FACTORS** Accountable for the proper use of patient protected health information. Ability to deal with complex situations and resolve patient and customer service concerns. Ability to give clear, concise and complete education and instructions. Works well in a patient-centered environment as an integral team player. Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Ability to calm upset patient in a composed and professional demeanor. Licensed Registered Dietitian preferred. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - Masters' - EXPERIENCE - 2 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - Registered Dietitians (RD) * **No Credentialing required*** **Preferred Experience** - Chronic disease (weight loss, diabetes) - Strong behavioral change interest and/or experience - Digital/virtual health experience **Preferred Training** - Licensed RD - Experience with MNT for obesity, diabetes, HTN, Lipid disorders - NBC-HWC - Mastery of the coaching process, foundational theories/principles of behavior change - Requires completing an approved training program (minimum 400 hours), documented coaching sessions, and passing a board exam - Only coaching credential recognized by the National Board of Medical Examiners As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$56k-64k yearly est. 9d ago
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Maximus 4.3
Burlington, VT jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus. This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area. Key Areas of Responsibility - Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials. - Developing new programs for customer engagement including integrated marketing programs from concept to execution - Drive Maximus Federal solutions and offerings. - Manage digital and social media strategies across the federal market - Build, manage, and coach a high-performing marketing team. - Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports. - Work closely with the growth leaders to align sales and marketing strategies - Maintain brand standards and ensure compliance across all marketing and communications channels. - Build long-term relationships with employees, clients, government officials, and stakeholders. - Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company. - Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement. - Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation. This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions. Qualifications: -15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team. -Previous experience at a corporation focused on the Federal sector. -Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered. -MA degree in Marketing, Communication, or similar relevant field, preferred. -Outstanding communication, presentation, and leadership skills. -In-depth knowledge of the Federal sector. -Critical thinker with problem-solving skills. -Strong interpersonal and communication skills. Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 216,155.00 Maximum Salary $ 292,455.00
$117k-193k yearly est. Easy Apply 5d ago
Coordinator II, Performance Monitoring
Cardinal Health 4.4
Montpelier, VT jobs
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **What Performance Monitoring contributes to Cardinal Health:** Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. + Conduct case audits to ensure correct process steps have been followed for the "patient journey" + Monitor calls and provide effective written feedback + Maintain knowledge of the client's program and product/service offerings. + Interpret and transcribe inbound and outbound calls from patients and health care providers. + Identify adverse events when monitoring calls. + Ensure documentation is in order following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated task teams + Maintain a work pace appropriate to the workload **Qualifications** + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. + 2 years' quality review experience preferred. + Knowledge of medical terminology preferred. + Exceptional listening skills required. + Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) + Multi-tasking, time management and prioritization skills considered an asset. + Bilingual Spanish would be an asset. **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and Work Schedules** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **Remote Details:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.35 per hour - $26.40 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
$18.4-26.4 hourly 5d ago
Culinary Remote Call Center PRN
Intermountain Health 3.9
Montpelier, VT jobs
Provides telephonic nutrition services to patients utilizing standardized guidelines. This position interacts with clinical caregivers, patients, and patient's family members to explain the meal process and modify meal selections according to provider orders. Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings. **Work Schedule** + **PRN, on call or as needed** + **Remote Position, must be a Utah Resident** + **Shift Assignments:** coverage for time off requests & leave requests in the morning, afternoon & evening + **Hours of Operation:** Sunday-Saturday 0630 - 1930 + **Required:** Rotating holidays and weekends + **Benefits Eligible: No** **Essential Functions** + Takes patient meal selections and modifies them using system standards to meet provider orders. + Checks trays for accuracy during meal assembly. + Communicates clearly to both clinical and culinary caregivers. + Collects and inputs nutrition screening information + May complete calorie count and nutrition analysis as dictated by facility + Utilizes a computer to run reports and take orders. + Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery and maintaining required stock levels) + Performs accurate credit transactions according to system standards and independently resolves basic customer service issues. **Skills** + Nutrition + Diet Management + Computer Literacy + Interpersonal Communication + Active Listening + Coordinating tasks with others + Patient Interactions + Attention to detail **Qualifications** + Virtual Screening through Microsoft Teams before application submitted to Hiring Manager + **Residential Home address and work from home address must be within the state of Utah** + **Immediate access to dedicated, hardwire internet:** 15MBPS per second for download speed, 3MBPS per second for upload speed (no sharing of services) + Experience in Food Service, Nutrition Services, or healthcare call center (preferred) + Demonstrated ability to work with modified diets (preferred) + Demonstrated ability to provide exceptional customer service (preferred) **Physical Requirements:** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Remain standing for long periods of time to perform work. + Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. **Location:** Vine Street Office Building **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.22 - $23.68 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
$29k-33k yearly est. 9d ago
Director, Information Security and Risk (Identity & Access Management)
Cardinal Health 4.4
Montpelier, VT jobs
**_What Information Security and Risk contributes to Cardinal Health_** Information Security and Risk develops, implements, and enforces security controls to protect the organization's technology assets from intentional or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management, vulnerability scanning, virus management and intrusion detection and completes risk assessments. The _Director, Information Security and Risk (Identity & Access Management)_ is responsible for leading the organization's Identity & Access Management (IAM) strategy, governance, and operations to ensure secure, efficient, and compliant access to technology resources. This role requires a leader with proven ability to execute large-scale enterprise IAM programs that directly impact how employees, contractors, and customers interact with Cardinal Health technology. Success in this role demands a balance between delivering a frictionless, user-friendly experience and maintaining the highest standards of security. The Director must also excel at building partnerships across the organization and collaborating on program delivery, while driving operational excellence and anticipating business risks associated with IAM changes. **Location** - Ideally targeting individuals local to Central Ohio, but open to candidates located nationwide (fully remote). If living within commutable distance of our corporate HQ in Dublin, OH - the expectation would be to come in-office two or three days a month for team meetings. **Responsibilities** + Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs + Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization. + Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews). + Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data. + Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls. + Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers. + Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient. + Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions. + Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities. + Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership. + Lead training and awareness programs related to IAM policies, secure access practices, and identity governance. **Qualifications** + Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred. + Ideally targeting individuals with 12+ years of IT/security experience with at least 5 years in IAM leadership roles preferred. + Proven track record of executing enterprise IAM programs with measurable business impact. + Prior people leadership experience and demonstrated ability to manage operational IAM teams, highly preferred. + Expertise with IAM tools and platforms (e.g., Okta, SailPoint, CyberArk, Azure AD). + Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.). + Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM (AWS IAM, Azure RBAC, GCP IAM). + Certifications such as CISSP, CIAM, or CISM preferred. + Strong analytical, relationship management, and communication skills (both written and verbal). + Ability to collaborate across functions and influence stakeholders to achieve IAM program success. **What is expected of you and others at this level** + Provides leadership to managers and experienced professional staff; may also manage front line supervisors + Manages an organizational budget + Develops and implements policies and procedures to achieve organizational goals + Assists in the development of functional strategy + Decisions have an extended impact on work processes, outcomes, and customers + Interacts with internal and/or external leaders, including senior management + Persuades others into agreement in sensitive situations while maintaining positive relationships _\#LI-LP_ _\#LI-Remote_ **Anticipated salary range:** $135,400 - $228,910 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/25/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
$135.4k-228.9k yearly 12d ago
Outpatient Clinician
United Counseling Service of Bennington County 3.3
Bennington, VT jobs
Job Details Bennington, VT Optional Work from Home $52675.00 - $58905.60 Salary/year Description And as an additional benefit for our Rostered Clinicians, we provide the required 100 hours of clinical supervision toward licensure, free of charge. Based on the current hourly rate of clinical supervision and the number of hours required, this benefit is valued at approximately $10,000. Why Join UCS: Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County. As a proud affiliate of Vermont Care Partners-a statewide network of 16 non-profit community-based agencies-we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community. UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Qualifications The Outpatient Clinician provides a wide variety of clinical services to mental health and/or substance use clients, including clinical case management services, consultation, and education services to area schools, agencies, and the community at large. MAJOR RESPONSIBILITIES: DIRECT CLINICAL SERVICES: The Outpatient Clinician provides assessment and counseling to individuals and families with mental health and/or substance use problems. Services may include individual, family, group, or relationship counseling. Coordinates services with other agencies and providers. Facilitates appropriate referrals for other services whenever necessary. May provide specialized assessments/screening services based on professional concentration and training, i.e., psychological testing, substance use evaluations, etc. If, or as assigned, provide Substance Use services, or within related SUD grants, the incumbent will show competencies in screening, assessment, engagement, treatment planning, collaboration, referral, motivational interviewing, HIPAA and 42 CFR Part 2, and other evidence-based counseling and professional ethics theories, in order to provide effective care. CONSULTATION AND EDUCATION SERVICES: The Outpatient Clinician provides mental health and/or substance use consultation to the community at large, area agencies, the professional community, and/or schools as required. Consultation can be educational or evaluative in nature. Specific areas of consultation/education are based on clinician's areas of expertise or interest. Provides liaison services between two sponsoring agencies to coordinate services to clients. CLINICAL CASE MANAGEMENT AND SOCIAL SUPPORT: The Outpatient Clinician provides concurrent case management services on an as needed basis. These services may include service coordination with other agencies and services. Collateral contacts with other family members or significant others in client's life may be necessary with telephone support, social support services for locating, developing, providing care services, treatment planning sessions, and Bamboo Health follow up. CLINICAL RECORD-KEEPING: The Outpatient Clinician initiates and maintains in a timely and thorough manner the record keeping and administrative documentation required to account for our services to clients. Such work includes, but is not limited to, client-specific assessments, case services, and progress notes all to be done collaboratively. Complete time sheets and maintain accurate and complete schedules. ADMINISTRATIVE, AGENCY, AND CLINICAL TEAM MEETINGS: The Outpatient Clinician attends and actively participates in the necessary coordinative, administrative, and clinical meetings designed to inform, problem solve, and coordinate services and programs. REQUIRED QUALIFICATIONS: A minimum of a master's degree in social work, psychology, rehabilitation counseling, psychiatric nursing, or related human services field. Additionally, specialty positions require the clinician to be licensed or eligible for a license in Vermont and rostered. Minimum requirement of one year experience preferred. Valid driver's license
$52.7k-58.9k yearly 60d+ ago

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Grace Cottage Hospital Remote Jobs

Updated December 13, 2025

Grace Cottage Hospital Remote jobs

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