Customer Service Enrollment Specialist - In Office
Guest service representative job in Suwanee, GA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Front Desk Agent
Guest service representative job in Atlanta, GA
Welcome to Doubletree West Palm Beach Airport
At The Connally Downtown Atlanta, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in West Palm Beach Florida, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork.
Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting.
Responsibilities
Greet guests upon arrival with a warm and friendly demeanor
Manage check-in and check-out processes efficiently.
Handle guest inquiries and provide information about hotel services and local attractions.
Maintain accurate records of guest reservations and billing information.
Operate phone systems to manage incoming calls and direct them appropriately.
Assist with special requests or accommodations to enhance the guest experience.
Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Address any guest complaints or concerns promptly and professionally.
Requirements
Previous experience in front desk operations or hospitality management is preferred.
Strong phone etiquette and communication skills are essential.
Familiarity with hotel management software is a plus.
Bilingual abilities are highly desirable to accommodate diverse guests.
Ability to work flexible hours, including weekends and holidays as needed.
Excellent organizational skills with attention to detail.
A passion for providing outstanding guest services in a resort or hotel environment
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Guest Services Representative
Guest service representative job in Atlanta, GA
Rick Hendrick Toyota Sandy SpringsLocation: 6475 Roswell Rd NE, Atlanta, Georgia 30328
Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Performs opening and closing Guest Services procedures.
Answers incoming phone calls in a courteous, prompt, and professional manager.
Directs phone calls to the appropriate person
Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitor facility)
Provides new hire Customer Management training when requested
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company's Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education:
o GED
√ High School Diploma
o Associate Degree
o Bachelor Degree
o Master Degree
o Doctorate Degree
Field of Study/Work Experience:
o Accounting
o Automotive
o Business
o Human Resources
o Information Technology
Desired Work Experience:
√ up to 3 years
o 3-5 years
o 5+ years
Education/Experience:
Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses:
o Valid Driver's License
o Automobile Salesperson License
Computer Skills:
Intermediate skills in Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills:
Ability to understand and follow instructions. Ability to communicate effectively with customers and company
personnel.
Attendance Expectations:
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.
Environment Demands:
Duties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, employee may be exposed to various work environments.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos.
Math Ability:
Ability to add, subtract, multiply and divide.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.
Core Values:
To perform the job successfully, an individual should demonstrate the following Core Values:
Servant Leadership
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning
Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit *********************************************************************************************
Auto-ApplyGuest Service Representative
Guest service representative job in Atlanta, GA
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyGuest Service Representative
Guest service representative job in Atlanta, GA
Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard • Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary • Check expected departures for today & clears checkouts or extends stays after check out time • Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization. • Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Auto-ApplyGuest Service Representative
Guest service representative job in Atlanta, GA
Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits:
Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance
Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions.
Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Guest Service Representative
Guest service representative job in Cleveland, GA
Job Details Entry Store 75 - Cleveland, GA Full-Time/Part-Time None Any RetailDescription
The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are looking for positive, outgoing people that enjoy working with people. This position requires good communication and cash-handling skills. Exceptional customer service is a major component of this position.
Qualifications
Education: Some high school or equivalent.
Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.
Must pass background check and drug screen.
Guest Service Representative
Guest service representative job in Dunwoody, GA
Guest Services / Front Desk Representative (Part Time)
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Guest Service Representative
Guest service representative job in Duluth, GA
Guest Services / Front Desk Representative (Full & Part time Available)
Our Culture:
We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.
Job Description:
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.
The job is simple:
Focus on ways to promote and engage in internal growth programs.
Continuously exemplify and live by our Culture.
Meet/exceed our company goals and three metrics.
Complete all required training
Adhere to all standard operating procedures and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines
Complete all tasks described on the relevant shift check list during shift
Have knowledge of fire alarm system and Emergency/evacuation procedures
Check the credit of guest accounts daily and follow up if action is required
Have knowledge of surrounding area
Be responsible for security of guests, fellow employees, and hotel assets
Keep cash drawer secure and in balance throughout the shift
Communicate with housekeeping department in order to ensure an ample supply of clean rooms
Sell and up-sell rooms to walk-ins and phone reservations
Have general knowledge of housekeeping, bed making, vacuuming, etc.
Strive for the consistent goal of 100% occupancy and 100% guest satisfaction
Have professional telephone & communication skills
Have patience and understanding for every person encountered
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Able to report to scheduled shifts
Able to communicate effectively in writing, by telephone and in person.
Able to work a flexible schedule
Is organized, honest, and works well with others
Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule
Able to work with people from diverse cultures and backgrounds
Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can perform work for 8 hours and work in a restrictive space/environment.
Must have eyesight enabling vision both near and far
Must be able to use/lift arms for up to 8 hours
Must be able to handle and work well under pressure
Have finger dexterity for operating equipment such as computers
Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
Vision Hospitality Group LLC, offers the following benefits:
Paid Time Off
Optional Health, Wellness and Care benefits
Health Reimbursement Program
Flexible Spending Account
Stay Discounts
Optional Company paid Life Insurance
401(k) and 401(k) matching
Employee Assistance Program
Several Voluntary and Supplemental Insurance Options
Select Paid Holidays and One Personal Floating Holiday
Loyalty Incentives and Other Unique Incentive Programs
Guest Services Representative
Guest service representative job in Snellville, GA
Welcome to InTown Suites! We take pride in offering unmatched value and memorable experiences for our guests. We prioritize small gestures that make a big difference. That starts with our staff! We are currently seeking a Guest Services Representative at one of our hotel properties. The Guest Services Representative is responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative is also responsible for covering all aspects of the front office when the General Manager is not present. Come help make a difference and join a hardworking team with a diverse and inclusive culture. Enjoy a friendly workplace environment, competitive health benefits, and career growth opportunities!
Job Responsibilities
Represent hotel in a professional and courteous manner; check guests in and out in a timely and efficient manner
Ensures reservations are taken correctly and courteously
Must be proficient in computer operating system
Available at all times to deal with guest issues in a professional manner
Notify General Manager or equivalent immediately of any guest, employee, or cash concerns
Supervise property staff as needed
Ensure compliance of safety and security standards
Reports to the Regional Operations Manager in General Manager absence
Responsible for bank deposits in General Manager absence
Identify and follow up on life/safety issues and inspection issues
Notify General Manager or equivalent immediately of any safety and/or security violations of policy
Leave all desk and office areas in a clean and in a neat manner
Handle administrative duties as assigned
Take responsibility for insuring that property is always clean and free of any trash and debris
Skills/Experience
Previous hospitality experience preferred but not required
Any combination of education and experience equivalent to high school diploma
Any other combination of education, training or experience that provides the required knowledge, skills and abilities
Ability to read, understand, interpret information found in a variety of reports and other internal hotel information
Ability to read, speak, write in an efficient manner in order to interact with guests and staff
Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage, and count as well as how to balance a cash bank, etc.
Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, up selling techniques, in order to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.)
Ability to compose and express thoughts in a clear and concise way to ensure effective communication
Ability and flexibility to work long hours on a regular basis and as business conditions demand
Ability to manage multiple activities and use time management skills to get tasks accomplished in stressful situations/environments
Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems
Mental and Physical Demands
Indoor work with hard and carpeted surfaces
Standing for eight (8) hour shifts
This position is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Exposure to extreme weather conditions, cold and heat
Extensive use of hands and fingers for manipulation of keyboard, answering phone calls (100% of the time)
Use of computer terminal, which requires extensive eye contact with a video display terminal
Travel Demands
Travel locally as assigned by the General Manager and must possess a valid driver's license and proof of insurance.
Perks & Benefits
Easy to follow training programs & supportive team throughout the onboarding process
Health, dental, vision, life and disability insurance for Full-time Employees
401k with company match
PTO for Full-time employees
Sundays off and No late shifts!
Flexible schedules
The Company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate. This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Auto Customer Service Reps
Guest service representative job in Dawsonville, GA
1392 Hwy 400 S, Dawsonville, GA 30534
Auto Dealership Billing ClerkGenerous Pay Plan We Pay More for Your Experience! Great Benefits!Auto Dealership Experience is Preferred
John Megel Chevrolet in Dawsonville, GAhas an opening for On-site Full-Time Billing Clerksto process accounting of vehicle purchases.We appreciate our employees and invest in their success!
John Megel Chevroletisfamily-owned and believes in the personal touch and giving every customer the service we should all be looking for!We believe that culture makes a difference, so our company's core focus is building lasting relationships with our employees, customers, and the community.
We offer:
Generous pay plan we pay more for your experience
Medical and Dental Insurance
Benefits package including 401(k)
Closed on Sundays
Paid Vacation after earned time
Career advancement opportunities
Responsibilities Billing Clerk:
Verify all deal contents and issue payoff checks for trade-ins
Post all sale transactions to accounting
Verify the accuracy of posting through reporting systems in place
Perform other duties as assigned or requested
Qualifications/Requirements - Billing Clerk:
Prefer Auto Dealership Billing Clerk experience
Research skills and ability to analyze the information required to perform job duties
Proficient in Microsoft Excel and Word
Outstanding attention to detail, confidentiality, and organized
A good work ethic takes initiative
Professional appearance and good communication skills
High school diploma or equivalent
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Auto Customer Service Reps
Guest service representative job in Loganville, GA
3965 Atlanta Highway, Loganville, GA 30052
Automotive Parts Advisor / Counterperson Full-Time PositionExcellent Pay Plan with BonusesKnowledge of Automotive Parts and Components Required Closed Sundays!
Are you a detail-oriented problem solver with a passion for automotive parts? Colonial Buick GMC is looking for a Parts Advisor / Counterperson to support our service team while delivering top-tier customer service at the counter. If you thrive in a fast-paced, team-driven environment and enjoy helping customers find exactly what they need, wed love to meet you.
Colonial Buick GMC proudly serves Loganville and surrounding counties with a commitment to customer satisfaction and quality service. Our state-of-the-art facility and experienced staff make us a trusted destination for both vehicle sales and service.
Why Colonial Buick GMC?
Excellent pay plan with bonuses
Health insurance plan
Paid vacation after 1 year
Training and continued education
Sundays off to recharge
A supportive team culture rooted in integrity and excellence
What Youll Do:
Assist customers in selecting and purchasing parts.
Place and track special orders for parts.
Read appropriate manuals to ascertain type and specification of part.
Provide pricing and product information to customers.
Dispense parts to the service department.
Order out-of-stock parts requested by customers.
Assist in taking inventory.
Meet departmental production and profitability goals.
Maintain CSI at or above dealership standards.
Answer telephone promptly and consistent with dealership guidelines.
Maintain an organized, clean and safe work area
Participate in required training
Record all hours worked accurately in company timekeeping system
Follow safeguards rules and regulations.
Demonstrate the companys core values
Comply with company policies and procedures
Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Perform other duties as assigned
What You Bring:
Intermediate skills in Microsoft Office products.
Knowledge and understanding of the Parts portion of the Dealership Management System and other computer applications to support operations.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
While performing the duties of this job, the employee is frequently required to stand, walk, climb stairs and sit. Will be required to lift up to 40 pounds.
Duties are primarily performed at the parts counter and in the parts department. Work includes retrieving parts for customer purchase and moving throughout the parts and service department.
Ability to read and comprehend instructions.
Ability to effectively present information in one-on-one to customers and employees.
Ability to add, subtract, multiply and divide.
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and some holidays.
Requirements Parts Advisor:
Working knowledge of automotive parts and components
Valid drivers license
Clean driver record
High school diploma or equivalent
Please upload your resume. Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Guest Service Agent-PRN
Guest service representative job in Atlanta, GA
]OB DESCRIPTION:
Reports To: Various Programs
Salary Band: On Call
The Guest Service Agent will provide program support services either in the morning, evening, overnight, or weekend depending on shift designated by supervisor. Provide welcoming, attentive customer service to our clients through utilization of knowledge and proficiency in all aspects of GSA duties Position is responsible for expanding their knowledge of services available for target population through continuing education (training) opportunities and willingness to learn new tasks. This position must maintain the security and confidentiality needed for this type of specialized program The Guest service agent must be available to intervene in conflict or crisis situations and is responsible for maintaining documentation, ensuring the smooth operation of programs during their assigned hours.
The Guest Service Agency will work with other staff and volunteers to create a supportive community, helping to meet the needs of each resident.
The individual must be able to prioritize multiple projects, work well under pressure and have experience supporting executives, managers and board members. Position requires a strong ethical commitment to the mission and purpose of Gateway Center.
PRINCIPAL ACCOUNTABILITIES:
> Promote exceptional customer service for our guests/clients during all stages of their visit
> Function as a team member at all times by communicating effectively and diplomatically, being approachable and willing to assist coworkers, maintaining a positive and proactive attitude, and promoting interdepartmental communication and cooperation
> Provide service tickets and/or directions on where and how to access services at GWC
> Manage phone system and property direct incoming calls
> Provide appropriate referrals to community services based on client request(s)
> Maintain shift log of activities.
> Assess and respond to resident crises or conflicts.
> Assess and manage emergencies according to Gateway Center's emergency protocol.
> Identify appropriate responses to emergency protocol triggers.
> Identify when external assistance is needed and contact appropriate party (i.e supervisor, law enforcement, medical assistance, etc).
> Monitor the safety and security of the facility and/or dorms.
> Participate in the ongoing development of shelter safety and emergency
> Work to increase level of cultural sensitivity, awaren65 and competency
> Ensure all case records are current by documenting ongoing contacts through case notes witin in 72 hours, trainings attended, referrals, and resources offered
> Maintain complete and current documentation on all clients in required databases
> Participate in staff development and ail required Agency meetings
> Other duties as assigned
QUALIFICATIONS:
> High school diploma with a minimum of two (2) years of experience or social services experience in a recovery environment will be considered.
> Strong organization skills and commitment to substance abuse and disease concept focused treatment models.
> Excellent written and vebal communication skills
> Proficient in Outlook and Microsoft Word and othe Software Packages
> Flexibility (may require some evenings and weekend work)
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be me by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employees regularly required to sit: use hands and to handle, or feel to operate a computer and other office productivity machinery, such as calculator, copy machine, and computer printer. The employee must be able to reach with hands and arms The employee must be able to talk, hear communicate, detect, converse with, discern, convey, express oneself, and exchange information. The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate
EQUAL OPPORTUNITY EMPLOYER:
Gateway Center is an Equal Opportunity Employee and does not discriminate on the basis of race color, creed, national origin, ancestry, religion, age, citizenship, sex marital or veteran status, disability or handicap, sexual on or any other basis prohibited by applicable law. Gateway Center also takes affirmative action to employ, and advance in employment, qualified woman, minorities and covered veterans. Gateway Center also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Am3-icars With Disabilities Act and applicable state laws.
Customer Service Reps, Top Pay, Free College Degree Program
Guest service representative job in Dallas, GA
1245 Old Griffin Rd., Dallas, GA 30157
Customer Service RepresentativeCompetitive Pay + Great Benefits
Hiring Immediately
Excellent Training and Career Advancement
Paulding Chrysler Dodge Jeep Ram in Dallas, GA is HIRING NOW and looking for a professional and customer-focused Customer Service Representative to join our growing dealership team. If you are great with people, quick to learn, and enjoy helping customers throughout their service or sales experience, we want to hear from you.
We are a family-owned dealership that truly values our employees and invests in long-term success. You will join a fast-paced, team-driven environment where strong communication, attention to detail, and a positive attitude are essential. With supportive leadership, continuous training, and the tools needed to thrive, this is an excellent opportunity to build a rewarding career in the automotive industry.
If you are ready to take the next step and work with a dealership that genuinely cares about its people, apply today and grow your career with Paulding CDJR!
Why Work for Paulding Chrysler Dodge Jeep Ram?
A supportive and engaged management team that encourages your success
A fast-paced and respectful team environment focused on customer satisfaction
A people-first culture where employees are valued and recognized
Ongoing opportunities to improve your skills, grow your knowledge, and advance within the dealership
We Offer:
Highly competitive pay
401(k) Retirement Plan with employer match
Medical, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Excellent work/life balance
Employee discounts on purchases
Supportive management and team environment
Career advancement opportunities
Free college degrees through our Degrees@Work Program
Employee discounts on vehicles, parts, and services
Responsibilities Customer Service Representative:
Assist customers in person and over the phone with professionalism, accuracy, and care
Provide clear communication regarding services, appointments, vehicle status, or general inquiries
Support the service and sales teams by ensuring smooth customer flow and exceptional service experiences
Maintain organized records, update information in the dealership management system, and follow process guidelines
Help resolve customer concerns quickly and professionally while upholding dealership standards
Represent Paulding CDJR with a positive attitude and strong commitment to delivering outstanding service
Requirements / Qualifications Customer Service Representative:
Previous customer service experience in automotive, retail, hospitality, call center, or similar fields is preferred but not required
Strong communication skills, both written and verbal
Ability to multitask in a fast-paced environment while maintaining accuracy
A professional, friendly, and helpful attitude with a genuine desire to assist customers
Reliable, punctual, and able to work a consistent schedule
Comfortable learning dealership systems and computer applications
A team-oriented mindset and willingness to support coworkers and dealership goals
Please upload your resume. Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident
Must pass pre-employment testing to include background checks, MVR, and drug screening
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other
protected status.
RequiredPreferredJob Industries
Customer Service
Guest Service Agent
Guest service representative job in Atlanta, GA
Job Description
The Guest Service Agent will provide fast and effective customer service at all times ensuring guests receive great service throughout their stay. Agents will check guests in and out while following all established procedures and policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES -THE ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Act as the ambassador of the hotel. Provide information to guests on all aspects of the hotel, including the pool location, hours of F&B facility, laundry location, difference in room types and what those room types have to offer the guest.
Review arriving reservations for the day early in the shift, checking for special requests, VIP's, etc., pre-assigning rooms as necessary. Pre-registers groups that have requested pre-registration.
Count cash drawer at beginning and end of each shift. Prepare shift deposit accurately, following standard procedures.
Maintain complete understanding of all aspects of the PMS cash register operation.
Compare housekeepers report with the folio log at the beginning of the PM Shift or when Housekeeping is finished for the day.
Enter all wakeup calls accurately. Record messages and receive mail for arriving and in-house guests.
Record future reservations for any guest by phone or in person, following all standard procedures.
Handle all complaints efficiently and courteously. Listens carefully to the guest's problem. If possible, takes immediate personal responsibility to correct the problem. If not possible, notifies supervisor or the General Manager immediately.
Post phone charges promptly. Post any charges incurred by guests during shift using standard procedures.
File folios, Reg cards, and reservations cards as necessary. Complete shift checklist before end of shift.
Maintain fresh coffee in the lobby at all times.
Answer telephone efficiently and pleasantly within three rings and with correct phrasing. Determine nature of call and transfer to proper extension.
Maintain an awareness of and report any and all safety hazards or violations witnessed in the course of performing required duties.
Perform other duties as requested.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma preferred
One year related customer service work experience.
Basic mathematical skills.
Computer skills.
Excellent interpersonal skills,
Ability to speak, read, and write English.
Knowledge of workplace safety procedures.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this position, the employee is regularly required to stand and walk the entire shift, talk and/or hear. The employee is regularly required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.
**Employment is contingent upon successful completion of a background and drug test.**
Front Desk Agent-Choice Branded Hotel
Guest service representative job in McDonough, GA
Job Description
Now Hiring: Hotel Front Desk Agent
The Comfort Suites McDonough, Georgia is searching for Front Desk Service Agents. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.
Our Front Desk Agents will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety is most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe and secure stay. This position is also required to answer guest questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.
Auto Customer Service Reps
Guest service representative job in Acworth, GA
3693 North Cobb Pkwy., Acworth, GA 30101
Automotive Service Technician / MechanicPay Rate: $28 - $38 per Hour Bonus for Factory Certification 1,500 2,000 Service Repair Orders per Month At Least 2 Years' Experience Preferred, but not Required - We Will Certify
Are you an experienced Automotive Service Technician or Mechanic with a passion for providing top-notch vehicle care? At Days Chevrolet, we value your expertise and dedication, and were excited to invite you to be a part of our vibrant team. If you want steady hours, strong leadership, and a dealership that truly values its technicians, this is the place.
If youre a motivated technician looking for a stable, high-volume shop with a great culture, we want to meet you. Join us at Days Chevrolet, where your passion for automobiles can truly shine! Apply today!
Why Choose Days Chevrolet?
We pride ourselves on creating a friendly and supportive work environment. Our facility is designed with your comfort in mind, featuring a heated shop and multiple service bays to ensure you have everything you need to excel in your role.
Family-owned since 1959 stable, respectful, technician-first culture
High-volume shop with consistent workflow and strong earning potential
Supportive leadership that listens, communicates, and invests in the team
What we offer:
$28 - $38 per hour
Tool relocation
Bonus for factory certification
1,500-2,000 service repair orders per month
Medical, Dental and Vision insurance
401(k)
PTO
Heated shop
Multiple bays available
5-day work week with rotating Saturdays
Updated equipment
Paid GM & ASE training to grow your career
What Youll Do:
Diagnose and repair Chevrolet and other vehicles
Perform maintenance, inspections, and multi-point checks
Communicate clearly with service advisors
Follow dealership and manufacturer repair standards
Maintain a clean, safe, organized work area
What Were Looking For:
At least 2 years' experience preferred but not required - we will certify
ASE certifications preferred
Strong diagnostic and problem-solving skills
Team-oriented, reliable, and committed to quality
Valid drivers license
Please upload your resume.Completing the online assessment will grant you priority consideration!
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer
.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Call Center Rep - In Office
Guest service representative job in Cleveland, GA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Guest Service Representative
Guest service representative job in Gainesville, GA
Job Details Entry Store 7 - Gainesville, GA Full-Time/Part-Time None Any RetailDescription
The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are looking for positive, outgoing people that enjoy working with people. This position requires good communication and cash-handling skills. Exceptional customer service is a major component of this position.
Qualifications
Education: Some high school or equivalent.
Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.
Must pass background check and drug screen.
Guest Service Representative
Guest service representative job in Lithonia, GA
Job Details Entry Store 91 - Lithonia, GA Full-Time/Part-Time None Any RetailDescription
The Guest Service Representative greets and serves guests, handles merchandise purchases, stocks merchandise displays, and maintains a clean, safe retail environment. We are looking for positive, outgoing people that enjoy working with people. This position requires good communication and cash-handling skills. Exceptional customer service is a major component of this position.
Qualifications
Education: Some high school or equivalent.
Experience & Skills: No previous experience required. Ability to understand and implement written and verbal instruction.
Must pass background check and drug screen.