Office Coordinator
Taunton, MA jobs
Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Administrative Office Coordinator
Full Time: Monday-Friday 9am-5pm
Office Location: Brockton, MA
Pay Rate: $20.50/hour
OUR MISSION AND PERFORMANCE EXPECTATIONS
The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company's mission. SUMMARY
Coordinates administrative support for an office or region within a state, which may include coordination of building maintenance, office equipment, and purchasing. Supervises work flow of administrative staff under the direction of a manager or director. May also perform administrative duties such as scheduling, preparing correspondence, answering telephones, and filing. May also provide program operations support.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:
Supports Managers, Directors, Executives and Officers with daily administrative duties, including scheduling, travel planning, and routine correspondence.
Coordinates work performed and plans, organizes, delineates and schedules duties and responsibilities of office or department staff. Provides backup support for administrative staff to cover phones and other duties as needed.
Assures that appropriate training and continuing in-service training instruction is received by all assigned personnel as needed.
Coordinates the administrative functions for the department such as billing, accounting, payroll and other related activities, as needed. Develops systems/reports which guide and support administrative operations, as needed.
Assists in preparation and maintenance of contracts and contract proposals.
Coordinates space planning, lease formalities and office automation.
Coordinates operational matters as building maintenance/repair, office equipment and purchasing. Maintains and develops relationships with vendors, including getting quotes.
Organizes, plans and attends department/program meetings, retreats, trainings and events, as required.
May assist with Human Resource related tasks including interviewing, hiring, orientation, and training and performance evaluations, processing paperwork and maintaining employee records.
Maintains databases such as the Network's Census system.
Processes and maintains payroll and invoices/account payables for all disciplines within the office or department. Investigates all discrepancies and resolves all payroll problems. Performs timekeeper responsibilities for assigned employees as required.
May act as central contact for disseminating information from departments, offices, states and regions
Performs other related duties and activities as required.
SUPERVISORY RESPONSIBILITIES
None required.
Minimum Knowledge and Skills required by the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:
Education and Experience:
Associates degree in related field preferred; High School Diploma required
1-2 years' experience in administrative support
Microsoft Office proficiency
Accounts Payable - 1+ years' experience
Valid Driver's License - 1+ years (not including permit)
Reliable Vehicle - registered/insured
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Certificates, Licenses, and Registrations:
None required
Other Skills and Abilities:
None noted
Other Requirements:
Travel as needed
Physical Requirements:
Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
AMERICANS WITH DISABILITIES ACT STATEMENT
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Office Coordinator
Wichita Falls, TX jobs
D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Office Coordinator
Location: Wichita Falls, TX
Schedule: Monday - Friday 8am-5pm
Hourly Rate: $15 hourly
Your Role
Coordinate work, plans, organize, and schedules duties and responsibilities of department staff.
This position necessitates a substantial commitment to filing tasks, including organizing physical charts as well as managing digital files. Proficiency in computer operations is indispensable, alongside the ability to adeptly multitask.
Provide backup support for administrative staff.
Assure training and continuing in-service training instruction is received by all staff.
Assist in preparation and maintenance of contracts and contract proposals.
Coordinate building maintenance, office equipment, purchasing, and space planning/lease.
Organize and plan department/program meetings, training, and events.
May assist Human Resources with interviewing, hiring, orientation, training, performance evaluations, and maintaining employee records.
Coordinate, process, and maintain payroll, invoices, accounts payable, and develop systems and operations reports within the department.
Perform timekeeper responsibilities.
Qualifications
Associates degree in related field
2-3 years of experience in administrative support or an equivalent combination of education and experience
Strong attention to detail and organizational skills
Ability to multi-task and meet deadlines
Effective communication skills to manage relationships
A reliable, responsible attitude and a compassionate approach
A commitment to quality in everything you do
Why Join Us
Full compensation/benefits package for employees working 32 hours/week.
401(k) with 3% company match.
Paid time off and holiday pay.
Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.
We have a rewarding work environment with awesome co-workers - come join our team -
Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Care Coordinator - Prevention and Recovery Center for Early Psychosis
Indianapolis, IN jobs
24099 Care Coordinator - Prevention and Recovery Center for Early Psychosis Apply now » Division:Eskenazi Health Sub-Division: SEMHC Schedule: Full Time Shift: Days Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.
FLSA Status
Non-Exempt
Job Role Summary
The Care Coordinator provides skills training and development to clients as required by medical necessity. In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as formulates, develops and revises treatment plans. The Care Coordinator advocates for clients to ensure access to needed services which include developing community relationships and resources.
Essential Functions and Responsibilities
• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
• Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan
• In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans
• Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques
• Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc.
• Meets the agency's standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client's level of need
• Meets the agency's standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
• Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order
• Provides case management including working with family, significant others and community supports to assist clients in meeting goals
• Meets agency requirements for continuing education
• May provide transportation in company provided vehicle and/or personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health's vehicle-related accident reporting procedures in vehicle
Job Requirements
• Bachelor's degree required
o If incumbent holds a bachelor's of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor's Social Worker license in the State of Indiana
• Valid Indiana driver's license and driving record that meets Eskenazi Health's driving policy requirements
Knowledge, Skills & Abilities
Knowledge
• Basic knowledge of behavioral health
• Basic knowledge of substance use disorder and/or co-occurring disorders
• Basic knowledge of medical terminology
• Knowledge of client rights and responsibilities
• Must meet all population-specific competencies for role and service area
Skills
• Basic computer skills
• Crisis intervention skills
• Strong interpersonal skills
Abilities
• Ability to teach a skill based upon person-centered learning needs and learning styles
• Ability to be both clear and concise in written and verbal communications
• Ability to work cooperatively in a multidisciplinary team
• Ability to think critically and problem-solve efficiently
• Ability to provide hands-on client care
• Ability to perform safety interventions including physical safety interventions required for service area
• Ability to lift a minimum of 15 lbs
Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.
Apply now »
Application Administrator - OnBase - FT - Days - DIO
Miramar, FL jobs
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
Memorial Healthcare System is seeking experience using OnBase modules such as Client, Config, Web Client, Unity Client, DocPop, FolderPop, Unity Management Console, OnBase Studio. Proficiency integrating OnBase with ERP or EHR platforms (e.g., Workday, Epic). Practical understanding of OnBase - Workday integration. Hands-on experience with HL7 interfaces.
This position, in collaboration with end-users, is responsible for designing and modifying rules and requirements in Memorial's business applications to support organizational needs and development. Provides day-to-day management of business applications for moderately complex or standard applications, but is responsible for end-to-end application and systems configuration including the designing, Developing, testing, debugging and installation.
Responsibilities
Interface with vendors to resolve hardware and software problems and recommend solutions.Designs web-based, mobile technology, cloud, and security interface in order to meet the specific needs of business users.Collects user feedback in order to provide creative solutions application bugs, overall functional and usage issues.Manages applications projects as needed. Performs data collection and produce reports or other products as needed to keep management abreast of system/project status.Prepares documentation of system capabilities, output requirements, input data acquisition, programming techniques, and controls to maintain functionality and operability of the application. Analyzes application data needs and business requirements as input into application upgrades and modifications to improve existing functionality and efficiency.Provides input into planning of application development and deployment, providing technical application expertise and configuration requirements.Assist with managing the technical components of application environment, underlying technology, servers, Operating Systems, network, databases firewall, load balancer, etc.Designs and provides patches and upgrades to existing business systems in order to ensure up-to-date and reliable functionality.Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues.
Competencies
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, ANALYSIS AND DECISION MAKING - IT, APPLICATION OWNER, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HIPAA, INFORMATION TECHNOLOGY SECURITY, IT APPLICATIONS, IT CUSTOMER SUPPORT, ORGANIZATION SKILLS (4), PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
Associates (Required)
Additional Job Information
Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. May require specialized knowledge in a business line. Required Work Experience: Three (3) years of relevant experience. Relevant work experience may substitute for education requirement. Other Information: Follows Standard Precautions using personal protective equipment as required.Additional Education Info: in Information Technology, Computer Science, or related field.
Working Conditions And Physical Requirements
Bending and Stooping = 40%
Climbing = 20%
Keyboard Entry = 60%
Kneeling = 40%
Lifting/Carrying Patients 35 Pounds or Greater = 20%
Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
Lifting or Carrying > 75 lbs Non-Patient = 20%
Pushing or Pulling 0 - 25 lbs Non-Patient = 40%
Pushing or Pulling 26 - 75 lbs Non-Patient = 40%
Pushing or Pulling > 75 lbs Non-Patient = 20%
Reaching = 40%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 60%
Running = 0%
Sitting = 60%
Squatting = 40%
Standing = 60%
Walking = 60%
Audible Speech = 60%
Hearing Acuity = 60%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 60%
Distinguish Color = 60%
Seeing - Far = 60%
Seeing - Near = 60%
Bio hazardous Waste = 20%
Biological Hazards - Respiratory = 20%
Biological Hazards - Skin or Ingestion = 20%
Blood and/or Bodily Fluids = 20%
Communicable Diseases and/or Pathogens = 20%
Asbestos = 0%
Cytotoxic Chemicals = 20%
Dust = 60%
Gas/Vapors/Fumes = 20%
Hazardous Chemicals = 20%
Hazardous Medication = 20%
Latex = 20%
Computer Monitor = 60%
Domestic Animals = 20%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 20%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 20%
Magnetic Fields = 20%
Moving Mechanical Parts = 20%
Needles/Sharp Objects = 0%
Potential Electric Shock = 20%
Potential for Physical Assault = 0%
Radiation = 20%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 20%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
Network and Telecommunications Administrator
Gold Beach, OR jobs
Curry Health Network is a rural health system located in Gold Beach, OR, offering quality health care in the communities of Gold Beach, Brookings, and Port Orford. The network consists of a critical access hospital and three medical clinics providing primary and specialty care with a focus on delivering 5-star service excellence.
Role Description
Reporting to the IT Manager, this role is responsible for installing, configuring, and maintaining network and telecommunication systems across multiple locations. You'll manage routers, switches, firewalls, wireless access points, and VoIP systems to ensure secure, reliable, and efficient connectivity.
Qualifications
Associate's or Bachelor's degree in IT or related field preferred
5+ years of experience in network & telecom administration required
Certifications such as CompTIA Network+ or Cisco CCNA preferred
Strong knowledge of TCP/IP, routing protocols, DNS, DHCP, VPNs, and VoIP systems
Excellent troubleshooting skills and ability to work independently or in a team
Phlebotomist Lead - Lab Admin General
Corpus Christi, TX jobs
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.
The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites
A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine
Accredited Chest Pain Center
Accredited Joint Commission Stroke Team
Summary:
Performs all Phlebotomy and lab assistant procedures (including, but not limited to, phlebotomy, client processing, and client services representative functions) and oversees such staff under the guidelines and supervision of the assigned Leader to assure appropriate patient care is met. Responsible for monitoring, rotating stock, or requesting general laboratory and phlebotomy supplies as needed. Assists in specimen processing/handling, collection, and designated testing functions in all areas of the lab.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Customer Service / AIDET / Standards of Behavior.
Trains and performs competency checklist with all Phlebotomist/ laboratory assistant staff.
Monitors the collection report; resolves problems; completes related paperwork and computer functions.
Uses centrifuge, prepares and assures serum/blood specimens are acceptable; prepares specimen for referral to outside reference laboratories; dispenses blood products under the supervision of medical technologist.
Monitoring the collection area continuously during the shift to assure that all specimens are collected within a timely manner and assisting the phlebotomists in obtaining specimens, if necessary.
Handling inquiries, questions, and problems as they arise, both within the laboratory and between the lab and other departments in the hospital, maintaining a professional image and exhibiting excellent service. Greets all customers, clients, outpatients, and visitors physically or on the telephone; provides accurate, appropriate, and courteous responses to technical questions and results inquiries as requested by physicians and nursing personnel.
Communicating follow-up information regarding patient care issues or physician-related complaints to the appropriate supervisor, manager, charge tech, or director.
Performs clerical office duties, client processing, and client service representative duties, as assigned/required
Enters orders and cancellations using Hospital LIS. Receives and processes specimens collected and/or add-on tests and distributes them to the appropriate departments.
Processes and maintains laboratory records and reports; monitors chart print rounds for completion and processes reports for Health Information, faxes or mails reports as requested by physicians or clients, processes reference reports, resolves all pending transactions and maintains printers, copier, and fax machine.
Specimen collections are initiated within the appropriate response time. Monitors the collections pending. Reports and resolves problems, and completes related paperwork and computer functions.
Works as a team member to perform and complete all patient-related testing/reporting regardless of individual assignments, to provide timely results on a daily basis. Completes tasks or special projects within the time frame, allowed per any guidelines established as assigned by laboratory supervisory personnel.
Inventory control - monitors supply receiving area, distributes supplies, restocks, and processes packing slips; notifies appropriate supervisor/manager when instrument parts, reagents, or supplies are at reorder levels; dates reagents when received and opened according to laboratory policy, and notifies supervisor of expired reagents; completes supply orders, as assigned.
Practices safety, infection control, and security as defined by the hospital department and section policy and procedure manuals; follows all safety and infection control procedures including wearing appropriate PPE for assigned job functions; disposes of biohazardous materials and hazardous chemicals as established by the departmental policy; all patient information, including lab results, are maintained in the strictest of confidence, limited to health care professionals needing this information to perform patient care.
Demonstrates work schedule flexibility by willingly rotating shifts and changing assignments, as required. xevrcyc
Job Requirements:
Education/Skills
High school diploma or GED preferred
Completion of Clinical Phlebotomy training program or equivalent required
Bilingual English/Spanish preferred
Experience
2-5 years of phlebotomy, technical, and clerical experience required
5+ years of phlebotomy, technical, and clerical experience preferred
Licenses, Registrations, or Certifications
Certified Phlebotomy Technician (CPT) is preferred
Phlebotomy Tech (PBT) certification or State licensure is preferred if in Louisiana
In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
Zoho Administrator
Tennessee jobs
This role is responsible for the daily administration, optimization, and support of Zoho applications, including CRM, Desk, Projects, and related platforms. *Primary Responsibilities:* • Always be compliant with all company and regulatory policies and procedures.
• Administer and support Zoho CRM and related Zoho applications (Desk, Projects, Creator, Flow).
• Manage users, roles, profiles, and permissions to ensure data security and proper access.
• Customize modules, fields, page layouts, workflows, validation rules, dashboards, and reports.
• Support data imports, data integrity efforts, and ongoing data maintenance.
• Troubleshoot user issues and provide timely support and training.
• Collaborate with stakeholders across departments to design and implement solutions that improve efficiency.
*Team Member Expectations:*
• Must be compliant with company and regulatory policies and procedures.
• Preserve and protect the privacy, confidentiality and security of all medical records, proprietary and other confidential information relating to Beacon Specialized Living, its Individuals, Team Members, activities and affiliates, in accordance with all applicable laws (especially HIPAA) and contract terms.
• Promote Beacon in a positive manner and lead by example, modeling our core values in everyday behavior.
*Skills and Abilities:*
• Must be able to communicate and function in an interdisciplinary team.
• Strong computer skills utilizing various software programs and applications.
• Excellent oral and written communication skills.
• Ability to create professional employee communication materials.
*Education and Qualifications:*
• Zoho Administration: 2 years (Required)
• CRM/Helpdesk Support: 2 years (Preferred)
• Automation/Workflow Development: 1 year (Preferred)
• Associate or Bachelor's degree in Information Technology, Computer Science or related field preferred.
ASC Administrator Clinical CYPRESS SURGERY CENTER
Wichita, KS jobs
Hiring Now for ASC Administrator at Cypress Surgery Center In line with our company's mission, we are continuously strengthening our People Strategy to attract, engage, retain, develop, and promote top-tier talent. In today's competitive labor market, we understand the importance of offering not just a job, but a fulfilling career where individuals can thrive and grow professionally.
We recognize that individuals seek more than just a paycheck-they crave a sense of belonging, appreciation for their contributions, and clear pathways to future opportunities. That's why we are committed to providing a supportive and inclusive environment where every member of our team feels valued, empowered, and inspired to make a difference.
GENERAL SUMMARY OF DUTIES
The Administrator is responsible for assuring that the daily operations of the facility comply with local, state, and federal regulatory and accrediting body standards. This position is responsible for all clinical, administrative, and business office operations. This role includes planning, organizing, delegating, coordination, staff utilization, budgeting, controlling, and marketing the services provided by the facility. In addition, the Administrator is responsible for the administration and supervision of all medical personnel and is accountable for the coordination of all medical care given and all related supporting services of the ambulatory surgical center and its personnel.
REPORTS TO: Market Chief Executive Officer- Wichita
ESSENTIAL FUNCTIONS:
* Drive top-line growth & cultivate strong physician relationships.
* Owns and is accountable for organic top-line growth via increased volume, strategic service line growth, new physician recruitment, and increasing volume from existing
* Designs and executes physician recruitment and marketing programs designed to drive case volume growth via partnerships with physicians, medical groups, health system partners, local employers and third-party
* Initiates, develops and maintains strong physician relationships to support topline growth, governance, board/partnership interests, and trust/confidence in Surgery Partners as a preferred partner and management
* Recommends, develops and executes short- and long-term strategic plans that drive best in class clinical, financial, and operational
* Partners with Director of Operations and/or Regional Vice President and other Surgery Partners leaders to design and implement various growth initiatives and operational effectiveness
* Leads operational excellence.
* Responsible for the center's P&L, including managing financial controls and
* Implements and maintains annual strategic business plans that best serve the partnership and the local market
* Motivates and empowers facility employees to meet the facility's mission and purpose.
* Facilitates the development of appropriate working relationships with the Governing Board, Partners, Medical Staff, Departmental leaders, facility staff, patients, and family members.
* Develops and manages the operating budget, capital budget, and projections to meet established goals.
* Develops, implements, and oversees plans for cost-effective
* Oversees the fiscal management of the facility to ensure effective billing, collection, appeals, and accounts payable management.
* Assistance to surgeons through provisions of adequately prepared service team members.
* Delegation of responsibilities and duties to professional, technical, and ancillary personnel.
* Responsibility for performance evaluation of all department personnel.
* Coordinate administrative duties to ensure the proper functioning of the staff.
* Coordinate the provision and control of materials, supplies, and equipment with the Director of Supply.
* Coordination of activity within the O.R. suite.
* Risk Manager Designee.
* Interviews, hires, counsels, and evaluates direct reports effectively and timely.
* Participates in regular leadership development and develops and implements programs for leadership development of facility managers.
* Assures that systems are in place to comply with State, Federal, and accreditation standards.
REQUIREMENTS:
* Bachelor's Degree or BSN
* RN Required with a minimum of four years of supervisory/management experience
* ASC experience highly preferred
* Knowledge of State, Federal and Accrediting Body regulations (AAAHC) and standards related to healthcare.
* Willingness to participate in goal-setting and educational activities for own professional advancement and that of others.
* Experience in budgeting and personnel management
* Evidence of continuing education directly related to the job
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Company paid life insurance
* PTO
* 401(k) retirement plan with 3% company match (of 6%)
* Tuition reimbursement
* Wellness reimbursement
Administrator - Ambulatory Surgery Center
Saratoga Springs, UT jobs
JOB TITLE: Administrator The Administrator is responsible for assuring that the daily operations of the facility comply with local, state, and federal regulatory and accrediting body standards. This position is responsible for all clinical, administrative, and business office operations. This role includes planning, organizing, delegating, coordination, staff utilization, budgeting, controlling, and marketing the services provided by the facility. In addition, the Administrator is responsible for the administration and supervision of all medical personnel and is accountable for the coordination of all medical care given and all related supporting services of the ambulatory surgical center and its personnel.
REPORTS TO: Director of Operations or Regional Vice President of Operations
ESSENTIAL FUNCTIONS*:
* Drive top-line growth & cultivate strong physician relationships.
* Owns and is accountable for organic top-line growth via increased volume, strategic service line growth, new physician recruitment, and increasing volume from existing physicians
* Designs and executes physician recruitment and marketing programs designed to drive case volume growth via partnerships with physicians, medical groups, health system partners, local employers and third-party payers
* Initiates, develops and maintains strong physician relationships to support topline growth, governance, board/partnership interests, and trust/confidence in Surgery Partners as a preferred partner and management company
* Recommends, develops and executes short- and long-term strategic plans that drive best in class clinical, financial, and operational results
* Partners with Director of Operations and/or Regional Vice President and other Surgery Partners leaders to design and implement various growth initiatives and operational effectiveness opportunities
* Leads operational excellence.
* Responsible for the center's P&L, including managing financial controls and reporting
* Implements and maintains annual strategic business plans that best serves the partnership and the local market dynamics
* Motivates and empowers facility employees to meet the facility's mission and purpose.
* Facilitates the development of appropriate working relationships with the Governing Board, Partners, Medical Staff, Departmental leaders, facility staff, patients, and family members.
* Develops and manages the operating budget, capital budget, and projections to meet established goals.
* Develops, implements, and oversees plans for cost-effective operations.
* Oversees the fiscal management of the facility to ensure effective billing, collection, appeals, and accounts payable management.
* Assistance to surgeons through provisions of adequately prepared service team members.
* Delegation of responsibilities and duties to professional, technical, and ancillary personnel.
* Responsibility for performance evaluation of all department personnel.
* Coordinate administrative duties to ensure the proper functioning of the staff.
* Coordinate the provision and control of materials, supplies, and equipment with the Director of Supply.
* Coordination of activity within the O.R. suite.
* Risk Manager Designee.
* Interviews, hires, counsels, and evaluates direct reports effectively and timely.
* Participates in regular leadership development and develops and implements programs for leadership development of facility managers.
* Assures that systems are in place to comply with State, Federal, and accreditation standards.
REQUIREMENTS:
* Bachelor's Degree, BSN, or RN preferred, or equivalent experience required with a minimum of four years of supervisory/management experience required.
* ASC experience is highly preferred
* Knowledge of State, Federal and Accrediting Body regulations (AAAHC) and standards related to healthcare.
* Willingness to participate in goal-setting and educational activities for own professional advancement and that of others.
* Experience in budgeting and personnel management
* Evidence of continuing education directly related to the job specifications.
REQUIREMENTS:
* Bachelor's Degree, or equivalent experience required with a minimum of four years of supervisory/management experience required.
* ASC experience is highly preferred
* Knowledge of State, Federal and Accrediting Body regulations (AAAHC) and standards related to healthcare.
* Willingness to participate in goal-setting and educational activities for own professional advancement and that of others.
* Experience in budgeting and personnel management
* Evidence of continuing education directly related to the job specifications.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Practice Administrator (Outpatient), Full-time, Exempt, Women's Health
Portland, OR jobs
In a bustling cosmopolitan area surrounded by nature, Adventist Health Portland has been one of the area's leading healthcare providers since the 1800s. In partnership with OHSU, we are comprised of a 302-bed hospital, 11 medical offices, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout East Portland and the surrounding areas. There are many outdoor adventures readily available, including carving the snow at North America's only year-round ski resort, hiking along the Columbia River Gorge or taking a day trip to the unmatched beauty of the Oregon coast.
Job Summary:
Manages the daily operations of a medical practice(s) based on patient volumes or number of practices. Plans programs, allocates and assigns duties to employees. Reviews medical records for compliance and billing requirements. Monitors activities and operations to ensure that the practice successfully meets it's objectives. Additional duties may include personnel, financial, clerical, housekeeping and maintenance, and purchasing functions.
Job Requirements:
Education and Work Experience:
* Bachelor's Degree: Required
* Master's Degree: Preferred
* Five years' technical experience: Preferred
* One year's leadership experience: Preferred
Essential Functions:
* Oversees and directs the operations of the assigned clinic(s). Ensures clinics are operated in accordance with regulatory requirements and organization's policies and procedures. Communicates operational opportunities and best practices to the Director of Operations (DOO). Ensures best practices are implemented and maintained throughout the assigned clinic(s).
* Works with the DOO to ensure that the appropriate revenue management policies, procedures and systems are in place to allow for billing and collection effectiveness.
* Utilizes the appropriate performance reporting structures, including performance scorecards, operations and financial reporting (performance ratio analysis, and other region and/or clinic specific metrics.)
* Defines job responsibilities, qualifications/competency needed and measurable performance expectations for all positions. Exercises independent judgment in recruiting, training, coaching, supervising and responsibly directing assigned staff.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyHale Practice Administrator
Boston, MA jobs
Site: The Brigham and Women's Hospital, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Responsible for overseeing the daily operations of the ambulance services, ensuring efficient and high-quality care delivery. Manages staff, budgets, and operational logistics to meet clinical and administrative goals while ensuring compliance with healthcare regulations and company policies.
Does this position require Patient Care?
No
Essential Functions
-Manages the daily operational aspects of ambulance services, including scheduling, dispatch, and resource allocation.
-Oversees staff performance, provides training, and ensures adherence to protocols and best practices.
-Monitors and maintains ambulance equipment, ensuring compliance with safety standards and regulations.
-Collaborates with clinical teams to streamline patient transport and ensure seamless handover between ambulance staff and healthcare providers.
-Develops and implements policies to improve operational efficiency, reduce response times, and enhance patient care.
-Maintains accurate records, reports on service utilization, and monitors KPIs related to operational performance.
-Manages the ambulance services budget, including cost control and resource optimization.
-Ensures compliance with local, state, and federal regulations governing ambulance operations and patient transport.
Qualifications
Education Bachelor's Degree Healthcare Administration required or Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in healthcare operations 5-7 years required and Experience in a supervisory or management role 2-3 years required and Experience in a clinical setting or ambulance services 2-3 years preferred Knowledge, Skills and Abilities - Strong leadership and team management abilities. - Excellent organizational and problem-solving skills. - In-depth knowledge of healthcare regulations and ambulance service operations. - Ability to manage budgets, analyze operational data, and improve service efficiency. - Effective communication and interpersonal skills for working with clinical staff, administrators, and external partners.
Additional Job Details (if applicable)
Physical Requirements
Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 50lbs+(w/assisted device)
Carrying Frequently (34-66%) 20lbs - 50lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
60 Fenwood Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$78,894.40 - $114,795.20/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyAssistant Health Center Administrator
Winter Haven, FL jobs
Title: Assistant Health Center Administrator Reports to: Health Center Administrator FLSA Status: Exempt Personnel Supervised: None The Assistant Health Center Administrator is a mentor, directs and oversees the daily duties of assigned staff at the medical/dental front desk. Provides guidance and training to front desk staff responsible for admitting, registering, scheduling and verifying patient insurance policies. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures and regulations to ensure compliance and patient safety and information security. Participation in Compliance and other important training is a condition of employment. Assist the Health Center Administrator with the daily functions of the health center(s). MINIMAL QUALIFICATIONS:
Four-year business or health-related degree preferred. Consideration will be given to 2-4 years business training at college-level or an accredited business school and/or exceptional health-related expertise and capability.
BLS Certification
Experience preferred
Bilingual, English/Spanish, preferred
SKILLS:
Customer Focus: Ensures that the patient and customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet our patients', customers', and organization's needs. Recognizes and is attentive toward both internal and external customer issues.
Adaptability: Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals.
Professionalism: Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposes standards of excellence rather than having standards imposed.
Continuous Improvement: Initiates and supports action to improve existing conditions and processes; identifies improvement opportunities, generates ideas, and implements solutions.
leads by Example: Constantly performs the job duties as outlined every day in way that other look to you as an example of how to perform.
RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following:
Leads and oversees the daily duties and workflow of assigned staff to the front desk.
Acknowledge/greet patients and process patients in accordance with CFHC's patient flow model.
Knowledge of electronic medical records processes, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes.
Create new patient account. Retrieve established patient accounts from Electronic Medical Records
Gather pertinent data on all patients: demographics, financial, educational and occupational (migrant/seasonal, other).
Knowledge of verification of insurance coverage, run/check Eligibility obtains authorizations as needed. (Medicaid or HMO's)
Collect appropriate money for visit per sliding fee scale and Co-Payments
Review accuracy and completeness of claim at end of visit. Data entry, diagnosis codes, and money collected.
Schedule new and follow-up appointments as needed.
Maintain cash drawers. Complete end of day Daily Summary Sheet and balance activities for the day run the reports (Billing Summary, Individual users and all users report)
Assists the Health Center Administrator with special projects with a defined timeline for completion and order supplies for department. Assist Health Center Administrator (HCA) in preparing the department for regulatory and/or internal inspections.
Provides guidance and training to assigned staff responsible for all aspects of admitting, registering, scheduling and verifying patient insurance policies.
Assist the manager/supervisor in training employees on departmental policies & procedures and participate in the interview process for AMA & PCTA candidates.
Handles customer financial account transactions, provides customer assistance, and performs and/or oversees cashiering operations in the absence of the HCA.
Participates and attends professional meetings and continued education as required.
Adheres to policies, procedures and regulations to ensure compliance, patient safety and information security.
Collaborate with training team to conduct, or participate in, training for front desk staff.
Reviews AMA & PCTA timecards and schedules under the supervision of the HCA.
Effectively understands instructions and shares knowledge with the staff across the department.
Travels to other CFHC centers to oversee daily operation in the event of an HCA absence.
Other duties as assigned.
BENEFITS: Competitive Salary Federal Student Loan Forgiveness: PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven Excellent medical, dental, vision, and pharmacy benefits Employer Paid Long-Term Disability Insurance Employer Paid Life Insurance equivalent to 1x your annual salary Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available Malpractice Insurance Paid Time Off (PTO) - 4.4 weeks per year pro-rated Holidays (9.5 paid holidays per year) Paid Birthday Holiday CME Reimbursement 401k Retirement Plan after 1 year of service (w/matching contributions) Staff productivity is recognized and rewarded PHYSICAL REQUIREMENTS: 1. Requires 80% or more time spent standing/sitting. 2. Independently mobile 3. Lifting and/or transporting up to 20 pounds. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Site Administrator
Los Angeles, CA jobs
Job Code: Site Adm Address: 1680 E. 120th St. City: Los Angeles State: CA Country: United States of America Category: Clinics - Ambulatory Pay Rate Type: Yearly Salary Range (Depending on Experience): $45.65 - $66.20 If you are interested please apply online and send your resume to ***********************
POSITION SUMMARY
Reporting to the Director, Ambulatory Services of the Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation (the "Director"), and the Site Administrator is responsible for successfully managing day to day operations of all Martin Luther King Community Medical Group ("MLK CMG" or the "Group" sites. Selects trains and evaluates all site employees (except provider personnel). Provides physicians and allied health professionals resources required to meet patient needs and meet the strategic and financial objectives of MLK CMG. Provides input into development/revision of site policies and procedures; implements policies and procedures in the assigned site. Oversees site expenditures and site financial performance/ achievement of budget goals. Ensures compliance with regulatory agencies at the site level. Provides leadership in staff MLK CMG staff development, process improvement and site business development. Assists Director in negotiating and managing MLK CMG contracts including rental and purchasing agreements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* The Site Administrator is accountable for overseeing the overall management of a Health Center (Site) in designated areas including: Strategic, Financial and Operations Management; Patient Care Coordination, Patient Satisfaction and Clinical Outcomes; Teammate Management; and Risk Management, Audit and Compliance
* Full accountability for non-clinician teammates within assigned Site, including but not limited to hiring, mentoring, professional development, annual review, compensation adjustment, corrective actions and termination. Responsible for planning, coordinating, directing and monitoring all operational and financial aspects of the site in conjunction with other clinician or non-clinician teammates. Provide effective leadership to managers, supervisors and teammates in overseeing the delivery of high-quality, cost-effective patient care.
Strategic, Financial and Operations Management
* Develops Site budget for overall membership growth and operational expenses, including capital budgets
* Reports monthly on membership, operational expense, and other P&L variances to budget; Researches and monitors budget variations and mitigate unfavorable variances
* Reviews, authorizes and monitors expenditure reports in accordance with company policies and procedures
* Ensures adequate clinician and support staffing levels are maintained to provide appropriate and timely care to patients
* Reviews and monitors teammate capacity and utilization and manages changes in hours or FTEs to ensure operational efficiency and compliance with appropriate company and regulatory policies
* Develops Site level strategies to ensure membership goals are met for each line of business
* Implement plans to continually enhance services provided by accountable departments and functions
Patient Care Coordination, Patient Satisfaction and Clinical Outcomes
* Works with Clinical Pod Lead Physician to resolve clinician-related issues and enhance provider satisfaction
* Monitors patient satisfaction through various programs such as the formal complaint process, new patient survey, etc. and develops patient satisfaction improvement strategies to meet patient satisfaction goals
* Ensures Patient Intervention Reports (PIRs) are distributed at each patient visit, evaluated for completion and cleared in the system as needed
* Monitors current clinical outcome initiatives, such as STAR, P4P, CHAPs, to ensure that established goals are met
* Ensures active and ongoing patient outreach through pursuit processes to support Quality Initiatives
* Proactively manages high risk patient lists to avoid preventable admissions or readmissions or identify other patient needs
* Monitors daily census and discharge reports to ensure appropriate follow up is provided to all discharged inpatients
Teammate Management
* Guide and develop non-clinical teammates to ensure they are meeting performance expectations; mentor, coach, and counsel as needed for professional development
* Encourages staff participation Site Huddles and solicits staff suggestions and ideas on process improvement
* Responsible for all teammate activity such as hiring, promotions, performance evaluations, salary increases, performance evaluations, and disciplinary actions
* Recognizes teammates for performance that achieves goals related to Patient Satisfaction, clinical outcomes and teamwork
* Ensures that management teammates understand DMG Teammate Policies and Handbook and other regulatory requirements affecting employment in Sites
* Ensures continuing education programs are offered and taken timely to keep staff up-to-date on nursing practices, universal precautions, worker/patient safety, and other policies and procedures as required
Risk Management, Audits and Compliance
* Ensures that Site meets all internal and external Standards of Conduct as well as all legal and regulatory requirements
* Proactively ensures Site is prepared for planned or surprise DHHS, Health Plan, or internal audits
* Ensures compliance with state Worker Compensation and OSHA safety training requirements
* Oversees compliance with state or federal regulations of the Injury Prevention and Safety Training Program
* Oversees compliance with DMG policies and procedures in accordance with state and federal regulations for patient care and services (Medicare or other governing agencies)
* Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with
* Health Insurance Portability and Accountability Act (HIPAA) standards.
* Ensures the creation and implementation of any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA, or other governing agency audit
POSITION REQUIREMENTS
A. Education
* Bachelor's degree from a four-year college
* Master's degree in Healthcare Administration, Business Administration or Nursing preferred
B. Qualifications/Experience
* Minimum 5 years of work experience
* Healthcare industry experience within managed care and/or medical group operations environment preferred
* 3 or more years in healthcare management preferred
C. Special Skills/Knowledge
* Must be able to relate well to patients, clinicians, employees, and other professionals. Must be able to handle confidential issues with discretion. Must be able to understand the goals of the practice and work to obtain these goals independently as well as in collaboration with clinician partners. Must have working knowledge of managed care and other current health insurance arrangements. Bi-lingual in Spanish and English required.
#LI-MM1
MLKCH Video
Easy ApplySite Administrator - Full time
Los Angeles, CA jobs
If you are interested please apply online and send your resume to ***********************
Reporting to the Director, Ambulatory Services of the Martin Luther King, Jr. Los Angeles (MLK-LA) Healthcare Corporation (the “Director”), and the Site Administrator is responsible for successfully managing day to day operations of all Martin Luther King Community Medical Group (“MLK CMG” or the “Group” sites. Selects trains and evaluates all site employees (except provider personnel). Provides physicians and allied health professionals resources required to meet patient needs and meet the strategic and financial objectives of MLK CMG. Provides input into development/revision of site policies and procedures; implements policies and procedures in the assigned site. Oversees site expenditures and site financial performance/ achievement of budget goals. Ensures compliance with regulatory agencies at the site level. Provides leadership in staff MLK CMG staff development, process improvement and site business development. Assists Director in negotiating and managing MLK CMG contracts including rental and purchasing agreements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Site Administrator is accountable for overseeing the overall management of a Health Center (Site) in designated areas including: Strategic, Financial and Operations Management; Patient Care Coordination, Patient Satisfaction and Clinical Outcomes; Teammate Management; and Risk Management, Audit and Compliance
Full accountability for non-clinician teammates within assigned Site, including but not limited to hiring, mentoring, professional development, annual review, compensation adjustment, corrective actions and termination. Responsible for planning, coordinating, directing and monitoring all operational and financial aspects of the site in conjunction with other clinician or non-clinician teammates. Provide effective leadership to managers, supervisors and teammates in overseeing the delivery of high-quality, cost-effective patient care.
Strategic, Financial and Operations Management
Develops Site budget for overall membership growth and operational expenses, including capital budgets
Reports monthly on membership, operational expense, and other P&L variances to budget; Researches and monitors budget variations and mitigate unfavorable variances
Reviews, authorizes and monitors expenditure reports in accordance with company policies and procedures
Ensures adequate clinician and support staffing levels are maintained to provide appropriate and timely care to patients
Reviews and monitors teammate capacity and utilization and manages changes in hours or FTEs to ensure operational efficiency and compliance with appropriate company and regulatory policies
Develops Site level strategies to ensure membership goals are met for each line of business
Implement plans to continually enhance services provided by accountable departments and functions
Patient Care Coordination, Patient Satisfaction and Clinical Outcomes
Works with Clinical Pod Lead Physician to resolve clinician-related issues and enhance provider satisfaction
Monitors patient satisfaction through various programs such as the formal complaint process, new patient survey, etc. and develops patient satisfaction improvement strategies to meet patient satisfaction goals
Ensures Patient Intervention Reports (PIRs) are distributed at each patient visit, evaluated for completion and cleared in the system as needed
Monitors current clinical outcome initiatives, such as STAR, P4P, CHAPs, to ensure that established goals are met
Ensures active and ongoing patient outreach through pursuit processes to support Quality Initiatives
Proactively manages high risk patient lists to avoid preventable admissions or readmissions or identify other patient needs
Monitors daily census and discharge reports to ensure appropriate follow up is provided to all discharged inpatients
Teammate Management
Guide and develop non-clinical teammates to ensure they are meeting performance expectations; mentor, coach, and counsel as needed for professional development
Encourages staff participation Site Huddles and solicits staff suggestions and ideas on process improvement
Responsible for all teammate activity such as hiring, promotions, performance evaluations, salary increases, performance evaluations, and disciplinary actions
Recognizes teammates for performance that achieves goals related to Patient Satisfaction, clinical outcomes and teamwork
Ensures that management teammates understand DMG Teammate Policies and Handbook and other regulatory requirements affecting employment in Sites
Ensures continuing education programs are offered and taken timely to keep staff up-to-date on nursing practices, universal precautions, worker/patient safety, and other policies and procedures as required
Risk Management, Audits and Compliance
Ensures that Site meets all internal and external Standards of Conduct as well as all legal and regulatory requirements
Proactively ensures Site is prepared for planned or surprise DHHS, Health Plan, or internal audits
Ensures compliance with state Worker Compensation and OSHA safety training requirements
Oversees compliance with state or federal regulations of the Injury Prevention and Safety Training Program
Oversees compliance with DMG policies and procedures in accordance with state and federal regulations for patient care and services (Medicare or other governing agencies)
Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with
Health Insurance Portability and Accountability Act (HIPAA) standards.
Ensures the creation and implementation of any corrective action needed as a result of internal or external quality assurance, Medicare, OSHA, or other governing agency audit
POSITION REQUIREMENTS
A. Education
Bachelor's degree from a four-year college
Master's degree in Healthcare Administration, Business Administration or Nursing preferred
B. Qualifications/Experience
Minimum 5 years of work experience
Healthcare industry experience within managed care and/or medical group operations environment preferred
3 or more years in healthcare management preferred
C. Special Skills/Knowledge
Must be able to relate well to patients, clinicians, employees, and other professionals. Must be able to handle confidential issues with discretion. Must be able to understand the goals of the practice and work to obtain these goals independently as well as in collaboration with clinician partners. Must have working knowledge of managed care and other current health insurance arrangements. Bi-lingual in Spanish and English required.
#LI-MM1
Easy ApplyPractice Administrator, GVH Family Medicine Clinics
Gunnison, CO jobs
150 top places to work in healthcare|2025 Becker's Hospital Review
Benefits:
Here at Gunnison Valley Health, your good work will be rewarded. In addition to a competitive salary, a generous and affordable medical/dental/vision plan, and a dollar for dollar 401(a) match, up to 3%, there are other great perks including:
Relocation assistance, and stable, affordable, employer provided housing for up to 2 years!
Paid time off benefits with an accrual rate of 10.77% in your first year of employment
Up to $250 in your first year toward your unique Lifestyle Spending Account, matched retirement starting on day 1, and a dependent care matching plan
A culture that values continuing education, backed up by a robust tuition reimbursement plan, and an all-access subscription to LinkedIn Learning and Headspace.
Access to mental health, financial health and wellness as well as life coaching with our Employee Assistance Program
Free nutrition consultations, and discounted fitness membership at Western Colorado University Fieldhouse
Deep discounts on food and drink in the cafeteria
No traffic, and a scenic commute to the office
Share your talents in leading teams who provide compassionate and high quality patient care, ensuring the well-being and comfort of patients while supporting the clinic's mission and goals. We need your expertise to keep our community healthy and thriving!
Where you'll live:
Some define happiness by their job title and salary, while others pursue quality of life. Our community combines the best of both worlds by fostering a growing outdoor industry business hub in the heart of Colorado's Rocky Mountains. The Gunnison Valley, which includes the towns of Gunnison and Crested Butte, is a vibrant community of entrepreneurs and adventurers. We are deeply connected with our surrounding environment, neighbors and growing community. This is the kind of place where hard work is rewarded, whether that means a day on the mountain or at the office.
Requirements:
To be seriously considered for this role, you'll need to have:
Education: Bachelor's degree in business administration or related field of study required.
Experience: Five (5) years plus, in practice administration and personnel management in a similar clinic environment. Proficiency in electronic practice and health record management systems. Experience in financial management. Exceptional organizational and time-management skills. In-depth knowledge of applicable healthcare regulations. Excellent leadership, interpersonal, and communication skills. Clerical skills of typing, filing, phone reception, scheduling. Management skills of organization, interpersonal communication skills, mediation and negotiation, independent decision-making. Active knowledge of and participation in community.
Licenses/Certification: Maintenance of current CPR/BLS
Responsibilities:
We are committed to improving the health of our community by delivering exceptional care and services. As leader of the team in the Family Medicine Clinics, you will:
Develop and implement departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization
Direct and evaluate departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives
Plan and monitor staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
Prepare, monitor, and evaluate departmental budgets, and ensures that the department operates in compliance with allocated funding
Coordinate and direct internal/external audits
Act as liaison between Gunnison Valley Health entities and clinics
Physical Requirements:
Occasionally (1-33%) Standing, change position, reach, reach across midline, handling, pinching, crouching/squatting, stooping, stairs, lifting (0-20 lbs), carrying (0-20 lbs), pushing/pulling (20-50 lbs)
Frequently (34-66%) Walking, sitting
Continuously (37-100%) Must be able to see with corrective eyewear, must be able to hear clearly with assistance
Compensation: $1556.40 - $1984.40/week, depending on experience.
Your total compensation goes beyond the number on your paycheck. Gunnison Valley Health provides generous leave, health plans and retirement contributions that add to your bottom line.
There is no deadline to apply for this position; we are accepting applications on an ongoing basis until a finalist is selected.
Benefits Eligibility
Medical, dental, vision, health care FSA, dependent care FSA, and Lifestyle Spending Account: All active employees working 40 or more hours per pay period in a Full Time or Part Time position are eligible for benefits on the first of the month after hire.
Full Time staff are automatically enrolled in 401A plan as of date of hire.
Life and AD&D insurance: All active employees working 40 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Short-term and long-term disability: All active employees working 60 or more hours per pay period are eligible for benefits on the first of the month after hire date.
Practice Administrator
Ocean Springs, MS jobs
Pulmonary and Rheumatology Services Clinic | Full-Time | Days The Practice Administrator directs, coordinates and assists the staff and providers in the medical clinic. He/She assists employees in understanding and implementing policies and procedures, developing guidelines for prioritizing work and evaluating its effectiveness. The Practice Administrator maintains files (certificates, licenses, etc.), type's letters and memos as needed, and assists in maintaining call schedules for physician(s).
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Education
High School diploma or equivalent required. Associate's degree or higher preferred.
License
N/A
Certification
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience
A minimum of three (3) years in a medical office setting preferred. Knowledge of medical terminology required. Previous supervisory experience preferred.
Reports to:
Service Line Practice Administrator; Director; Executive Director
Supervises:
All medical clinic personnel as assigned
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must possess the ability to function independently; and have highly developed organizational, planning and management writing skills. Must possess medical community knowledge and an understanding of and commitment to providing the best patient service. Must possess the ability to market aggressively and deal tactfully with customers and the community.
Job requires traveling throughout the SRHS service area interacting with organizations, physicians and medical practices in the community.
Practice Administrator-CT Surgery
Dallas, TX jobs
Your Job: The Practice Administrator professional responsible for supervising the daily operations of the facility to ensure smooth, efficient operations. Works closely with physicians to ensure that quality patient care is maintained. Supports and promotes the vision, mission, and strategic plans of Methodist Health System
Your Job Requirements:
• Master's Degree preferred OR current TX RN licensure and healthcare leadership related experience.
• Affiliation with American Association of Professional Coders and completion of Professional Association Healthcare Office Manager training preferred.
• Very strong proficiency using Microsoft Office products
• Superior oral and written communication skills
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment
Your Job Responsibilities:
• Communicate clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for your performance
• Always look for ways to improve the patient experience
• Take initiative for your professional growth
• Be engaged and eager to build a winning team
• Ensures OSHA and/or CLIA environmental control plan is maintained in the office
• Coordinates physician practice operations
• Regularly reviews various financial and operational reports to identify positive and negative trends in the practice operations.
• Develops and implements plans to continually improve patient satisfaction ratings.
• Ensures patient's insurance benefits are verified to determine of coverage meets the standards as stated in the organization policy
• Prepares, completes, and submits all managed care applications, hospital staffing applications, licensures, etc., in an accurate and efficient manner.
• Serves as the primary liaison with the Central Business Office, and ensures that all deposits, petty cash, and financial transactions are carried out according to policy
• Oversee the cashiering functions of the clinic and make sure that on-site personnel collect co-payments, deductibles, and prior balances according to policy
• Conducts ongoing training for registration staff to improve customer service as well as cash collecting efforts
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
150 Top Places to Work in Healthcare by
Becker's Hospital Review
, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
Auto-ApplyPractice Administrator - DFW, TX
Dallas, TX jobs
Integrative Emergency Services, LLC (“IES”) is seeking a Practice Administrator. This role provides operational support to Medical Directors and Emergency Room Physicians and APPs associated with our hospital partner(s). This role acts as the primary liaison and coordinator between IES Operations, the Provider Group, and Hospital administration. Current needs is to primarily provide support to 8 of Emerus' neighborhood-based micro-hospitals in the Dallas-Fort Worth area. Subject to periodic site visits based on organizational needs.
IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Establish and maintain strong relations with Medical Directors, Hospital Administration, Managers, Clinicians, Nursing, PA and other IES personnel.
Ensure timely completion and maintenance of fair and adequate Clinician schedules including, but not limited to, importing into databases, and releasing to Clinicians. Ensure all shifts are covered and resolve call outs in a timely manner.
Provide administrative support to the department to include the Medical Directors, Clinicians, and support staff. Facilitate connections with appropriate personnel for further assistance when required. Assist leadership team with support on operational needs. Communicate day-to-day operational issues with clinical leaders timely.
Schedule and coordinate meetings, agendas, minutes, and calendars. Answer and screen Clinician calls. Participate in and organize education, social, and quality events as requested.
Maintain proper documentation including, but not limited to, assisting with writing Standard Operation Procedures (SOPs) and implementing and maintaining appropriate employee records at the site level.
Maintain clinical and/or operations dashboards as requested. Run and/or create reports as assigned which could include tracking and trending data. Monitor and report metrics as assigned.
Assist with development and execution of operational strategies and planning activities. Provide input and adhere to all processes.
Partners with IES departments including, but not limited to, Payroll, HR, Credentialing & Enrollment, and Recruiting on processes and/or requests. Provide process inputs to other departments timely.
Ensure new hires are oriented, trained, and new hire checklist is completed. Coordinate training/educational courses to include shadow/orientation shifts.
QUALIFICATIONS
Knowledge, Skills, Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Effective oral, written, and interpersonal communication skills
Strong organizational skills
Customer service orientation
Demonstrated skills in the successful completion of multiple, simultaneous, and rapidly emergent tasks
Ability to establish and maintain positive working relationships with management, business units, vendors, suppliers, and customers
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Proficiency with MS Office applications
Detail oriented
Ability to use discretion appropriately and maintain confidentiality
Ability to read, write and speak English proficiently
Education / Experience:
Include minimum education, technical training, and/or experience preferred to perform the job.
Required:
High school diploma or GED
Minimum 2 years' medical office management or related experience
Preferred:
Bachelor's degree
6 months' scheduling experience
Expertise with Microsoft Office Suite and other desktop systems
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk and hear
Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms. Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Occasionally lift and/or move up to 20-25 pounds
Fine hand manipulation (keyboarding)
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital office environments
Including, but not limited to:
Emerus Neighborhood Hospitals
Aubrey: 26791 US Highway 380 E. Aubrey, TX, 762277
Murphy: 511 FM 544, Suite 100, Murphy, TX, 75094
Rockwall: 1975 Alpha, Suite 100, Rockwall, TX, 75087
Colleyville: 5500 Colleyville Blvd, Colleyville, TX, 76034
Keller: 620 S. Main Suite 100, Keller, TX, 76248
Grand Prairie: 3095 Kingswood Blvd, Grand Prairie, TX, 75052
Mansfield: 1776 US-287, Suite 100, Mansfield, TX, 76063
Burleson: 12500 South Fwy, Suite 100, Burleson, TX, 76028
Monday - Friday
Frequency of travel to site(s) can vary from weekly, to biweekly, to monthly based on needs
The noise level in the work environment is usually low
TRAVEL
Travel to other hospitals and occasional offsite educational events and/or training may be required as dictated by business needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.
Auto-ApplyPractice Administrator - DFW, TX
Dallas, TX jobs
Job Description
Integrative Emergency Services, LLC (“IES”) is seeking a Practice Administrator. This role provides operational support to Medical Directors and Emergency Room Physicians and APPs associated with our hospital partner(s). This role acts as the primary liaison and coordinator between IES Operations, the Provider Group, and Hospital administration. Current needs is to primarily provide support to 8 of Emerus' neighborhood-based micro-hospitals in the Dallas-Fort Worth area. Subject to periodic site visits based on organizational needs.
IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Establish and maintain strong relations with Medical Directors, Hospital Administration, Managers, Clinicians, Nursing, PA and other IES personnel.
Ensure timely completion and maintenance of fair and adequate Clinician schedules including, but not limited to, importing into databases, and releasing to Clinicians. Ensure all shifts are covered and resolve call outs in a timely manner.
Provide administrative support to the department to include the Medical Directors, Clinicians, and support staff. Facilitate connections with appropriate personnel for further assistance when required. Assist leadership team with support on operational needs. Communicate day-to-day operational issues with clinical leaders timely.
Schedule and coordinate meetings, agendas, minutes, and calendars. Answer and screen Clinician calls. Participate in and organize education, social, and quality events as requested.
Maintain proper documentation including, but not limited to, assisting with writing Standard Operation Procedures (SOPs) and implementing and maintaining appropriate employee records at the site level.
Maintain clinical and/or operations dashboards as requested. Run and/or create reports as assigned which could include tracking and trending data. Monitor and report metrics as assigned.
Assist with development and execution of operational strategies and planning activities. Provide input and adhere to all processes.
Partners with IES departments including, but not limited to, Payroll, HR, Credentialing & Enrollment, and Recruiting on processes and/or requests. Provide process inputs to other departments timely.
Ensure new hires are oriented, trained, and new hire checklist is completed. Coordinate training/educational courses to include shadow/orientation shifts.
QUALIFICATIONS
Knowledge, Skills, Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Effective oral, written, and interpersonal communication skills
Strong organizational skills
Customer service orientation
Demonstrated skills in the successful completion of multiple, simultaneous, and rapidly emergent tasks
Ability to establish and maintain positive working relationships with management, business units, vendors, suppliers, and customers
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Proficiency with MS Office applications
Detail oriented
Ability to use discretion appropriately and maintain confidentiality
Ability to read, write and speak English proficiently
Education / Experience:
Include minimum education, technical training, and/or experience preferred to perform the job.
Required:
High school diploma or GED
Minimum 2 years' medical office management or related experience
Preferred:
Bachelor's degree
6 months' scheduling experience
Expertise with Microsoft Office Suite and other desktop systems
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
While performing the duties of this job, the employee is regularly required to talk and hear
Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms. Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments
Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Occasionally lift and/or move up to 20-25 pounds
Fine hand manipulation (keyboarding)
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital office environments
Including, but not limited to:
Emerus Neighborhood Hospitals
Aubrey: 26791 US Highway 380 E. Aubrey, TX, 762277
Murphy: 511 FM 544, Suite 100, Murphy, TX, 75094
Rockwall: 1975 Alpha, Suite 100, Rockwall, TX, 75087
Colleyville: 5500 Colleyville Blvd, Colleyville, TX, 76034
Keller: 620 S. Main Suite 100, Keller, TX, 76248
Grand Prairie: 3095 Kingswood Blvd, Grand Prairie, TX, 75052
Mansfield: 1776 US-287, Suite 100, Mansfield, TX, 76063
Burleson: 12500 South Fwy, Suite 100, Burleson, TX, 76028
Monday - Friday
Frequency of travel to site(s) can vary from weekly, to biweekly, to monthly based on needs
The noise level in the work environment is usually low
TRAVEL
Travel to other hospitals and occasional offsite educational events and/or training may be required as dictated by business needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
The company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.
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Senior Practice Administrator - HUB Site
Austin, TX jobs
The Senior Practice Administrator-Hub Site is responsible for directing, supervising, and coordinating staff and activities at one of the two designated Hub practice sites in order to provide highly reliable, quality, cost-effective care for our patients. Our designated Hub Sites are the most complex and highest volume clinics within CommUnity Care Health Centers. The Senior Practice Administrator -Hub Site will work closely within the Site Triad and alongside physician, nursing, dental, and pharmacy teams, as well as with the Associate Director of Business Operations to assure that all financial, clinical, and quality goals, along with patient satisfaction goals, are achieved.
Responsibilities
Essential Duties Operations Management:• Manage day-to-day operations of assigned hub site; ensure compliance with standards of clinical care; maintain accountability for quality, safety, service and operational excellence;• Bi-directionally communicate in a timely manner to senior leadership as well as cascade information to various stakeholders, hub site managers, and front-line leaders on a continuous basis on any given topic at any given time due to the volume of productivity, traffic, and complexity of the hub site.• Work closely with site triad leadership, operational leaders, nursing and clinical leaders as well as other physician providers and other clinical staff in a collaborative approach to excellence in service and clinical care, optimal outcomes, and efficient resource utilization; • Develop, lead, and utilize LEAN, Six Sigma and PCMH strategies, techniques and tools for process improvement and improve patient health care. Implement Quality and Care Model pilot projects as appropriate.• Develop and support processes designed to engage all staff in the pursuit of operational and service excellence; regularly review patient satisfaction data and analyze for opportunities; involve staff and physiciansin developing a plan for improvement when necessary; implement and maintain a weekly rounding process.• Monitor, analyze, and communicate all performance improvement and quality data; research best practice across ambulatory services and other organizations to continually improve the patient/family experience; proactively address performance and or quality issues including thorough review with Site Triad Leadership for resolution and or improvement.• Conduct site staff meetings, quarterly all CUC meetings, and participate in service line, quality sub-committees, and other meetings as needed.• Optimize capacity and customer service by analyzing and recommending changes in organizational systems, policies and procedures, and ensure patient satisfaction, clinic flow, quality and financial and site productivity are meeting targets.• Manage site activities related to federal and state funding sources and grants and ensure compliance with associated rules and regulations.• Collaborate with various internal and external partners, i.e., coordination of operations with Central Health, WIC, Sendero, CUC's Central Pharmacy, CUC's Retail Pharmacy among others while building relationships with those key stakeholders that are onsite rendering services.• Collaborate and communicate with vendor and facility management teams to ensure proper maintenance and certification of building equipment. • Oversight and management of screening and diagnostic imaging services with respect to all Radiology to ensure compliance with regulatory certifications and quality maintenance• Demonstrate a willingness to be an active participant in initiatives that have a fundamental impact on the organization.
Financial Management:• Monitor and analyze financial and budgetary performance including explanation and justification of actual vs. budget variance, oversee initiation of capital requests and new programs; review department charge master at least annually to capture additional revenue; develop and oversee contracts specific to areas of oversight.• Manage the operational and fiscal activities of the site to include staffing levels, budgets and financial and operating goals and plans and develops systems and procedures to improve the quality and efficiency of operations and meet productivity and qualitygoals.• Work in partnership with Revenue Cycle Managerto monitor efficiency and effectiveness of billing process and patient charges; coordinate with affiliate and partner organizations/providers as necessary.Program Management• Work with Operations Leadership Team to develop long-term strategic plan(s) for assigned service lines; with nursing and physician leadership, outline yearly goals for the hub site; participate in planning process for any program and service development for expansion, transition or decommission;• Prepare an annual evaluation of the service area and proactively identify opportunities to improve the hub site's competitive position in the community; work with strategy and communications leadership on marketing and communication programs, as necessary.• Work with PI/PM team to design, implement and develop new programs, renovations and expansions related to thehub site.• Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including the Federal, State, Local, the Joint Commission, HRSA, CommUnityCare Standard Operating Procedures and Travis County Healthcare District Policies and Procedures.
* Collaborate, support, and monitor medical sterilization and dental sterilization SOPs in accordance with Federal, State, local standards alongside nursing and medical leaders.• Collaborate, support, and monitor residency programs with key stakeholders to ensure educational program success and access for CUC patients.• Collaborate with community partners to expanded access and resources for CommUnityCare patients. Knowledge/Skills/Abilities• Communicate with others in a clear, understandable and professional manner on the phone and in person; and demonstrate the use of good written and verbal communication skills.• Effective project management skills, including the ability to plan, organize and schedule work in an efficient and productive manner, focusing on key priorities and meeting deadlines• Ability to interact with peers, executives, patient families and other vendors in a manner that represents CommUnityCare positively.• Ability to build and lead high-performing teams; must be able to provide clear and accurate direction and guidance.• Exhibit sound judgment in decision-making.• Ability to learn and apply new information, knowledge and experiences in a timely manner.• Ability to be flexible and adaptable to change.• Ability to work on multiple tasks and projects and to prioritize.• Effective organizational skills and attention to detail; effective follow-through, and commitment to excellence.People Management/Department Management/Business Unit Management:• Responsible for building and leading a high-performing staff. Select and evaluate staff based on their ability to contribute to organization/division/ clinic goals;• Provide leadership, coaching, support, and training to staff. Responsible for staffing, performance management, professional development, recruitment and retention of staff.• In partnership with the Nursing Manager, position will provide support for providing coaching on management and people leadership practices of the clinical support team, and ensuring compliance with all people-related policies and procedures.• Hire and supervise staff in accordance with personnel policies and procedures including orientation and training, providing career development advice, establishing employee goals, conducting performance reviews, coaching, counseling and disciplining staff, and recommending terminations if needed.• Develop and maintain strong and favorable internal and external relationships, partnerships with Community Care Collaborative, co-workers, including clinical managers, clinical support staff, providers and business office staff and other partners.• Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships withfamilies.
Qualifications
MINIMUM EDUCATION: Bachelor's Degree in Business, Health Administration or related field.
PREFERRED EDUCATION: Master's Degree in Business, Health Administration or related field
MINIMUM EXPERIENCE:
* Five (5) years of related experience with at least 3 years in a medical office, management/supervisory capacity.• Demonstrated experience and proficiency with tools, technology and systems typically found in a healthcare environment (i.e. Microsoft Office Suite, EMR systems, etc.).
PREFERRED EXPERIENCE:• Seven (7) years of experience in a primary care group practice or integrated care delivery system.• Knowledge of budget, billing, finance and managed care rules and regulations.• Previous experience working with a specialty clinic highly preferred• Membership in a professional organization such as Medical Group Management Association (MGMA) or American College of Healthcare Executives (ACHE) certification strongly preferred.
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