Community Liaison jobs at Health Partners Plans

JOIN TEAM TRILOGY: At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! WHAT WE'RE LOOKING FOR: The Assisted Living Coordinator coordinates and addresses the health concerns of each Assisted Living Resident including resident assessments, medication/pharmacy management and resident activities of daily living and personal care needs. Key Responsibilities Collaborates with the Director of Nursing (DON) and Assistant Director of Nursing (ADON) relating to day-to-day operation of clinical services for the entire campus. Ensures that each resident's pre-admission screen is completed prior to move-in. Directs the Lifestyle and Care Needs Assessments of Residents to determine the initial and ongoing needs of the residents' medical and personal care requirements. Assists Residents with activities of daily living (ADL), including but not limited to bathing, dressing, grooming, dining, etc. And medication administration. Leads and assists in the development of the service plan in conjunction with the resident/family and ensures communication of the plan to care givers. Facilitates the Assisted Living Resident Meeting and follows up with feedback and concerns in a timely manner. Works as the lead nurse for the assisted living residents and is part of the on-call rotation as designated by the DON. Qualifications Active, unencumbered LPN license within the state CPR certification Previous assisted living and leadership experience preferred WHERE YOU'LL WORK : Location: US-OH-Findlay LET'S TALK ABOUT BENEFITS: Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. GET IN TOUCH: Andrea APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.

Job Description Community Liaison-Remote Community Liaison Remote, must reside in Eastern Time Zone Coverage Area: Buford Salary: $18-$21 per hour, Offer dependant on experience Schedule: Monday-Friday, 8 a.m.-5 p.m. Responsibilities Reimagine Your Career in Home Health Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together. Be the Best Community Liaison You Can Be If you meet these qualifications, we would love to meet you: 1 - 3 years of experience. High school diploma required. Vocational or technical training in healthcare-related certification (CNA, MA) preferred. Strong verbal communications skills, able to maintain effective communication and build positive relationships with physicians, physician offices, referral sources, field, and office staff. Strong written communication skills, able to document and ensure information is clear and concise. Must have driver's license and able to travel locally to physician and facility offices to obtain order signatures and requirements. Responsibilities: As a Community Liaison, you will: Process and track physician orders. Deliver orders to doctors and coordinate with their offices. Follow up on outstanding orders and resolve any issues. Assist with obtaining necessary documentation from external sources. Complete the process for signed orders, including entering them into the electronic medical records system. Communicate with other staff about the status of orders. Our Investment in You Caring for others starts with caring for you. We're committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: Medical, dental and vision coverage Paid time off and paid holidays Professional development opportunities Company-matching 401(k) Flexible spending and health savings accounts Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app Programs to celebrate achievements, milestones and fellow employees Company store credit for your first AccentCare-branded scrubs for patient-facing employees And more! Qualifications Come As You Are At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability

Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years! At Southwest General, we believe in the power of teamwork, creating a family-like environment, ensuring a work-life balance, and providing meaningful work to make a real difference in people's lives. We value our employees as much as our patients, offering a supportive work culture that encourages growth, development and collaboration. We're committed to building a team that works together, supports each other, and ultimately, saves lives every day. At Southwest, you are family. See why working at Southwest General can be a choice you'll love! POSITION SUMMARY: The Community Liaison plays a key role in building relationships with healthcare providers, referral sources, patients, and families to ensure awareness and access to our hospice services. This position is responsible for promoting both residential and outpatient hospice programs through outreach, education, and community engagement, while ensuring that all marketing efforts align with the mission, values, and regulatory standards of hospice care. MINIMUM QUALIFICATIONS: Education: Bachelor's degree in marketing, communications, healthcare administration, or related field, preferred. Required length of experience: Minimum 2-3 years of experience in healthcare marketing, community outreach, or liaison role, preferably in hospice, palliative care, or senior care. Strong knowledge of hospice philosophy, Medicare/Medicaid, and healthcare regulations (preferred but not required; training available). Excellent communication, presentation, and relationship-building skills. Ability to work independently, manage time effectively, and travel within the service area. Compassionate, empathetic approach aligned with the values of hospice care. Required licensure, certification, and/or registry: None

Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years! At Southwest General, we believe in the power of teamwork, creating a family-like environment, ensuring a work-life balance, and providing meaningful work to make a real difference in people's lives. We value our employees as much as our patients, offering a supportive work culture that encourages growth, development and collaboration. We're committed to building a team that works together, supports each other, and ultimately, saves lives every day. At Southwest, you are family. See why working at Southwest General can be a choice you'll love! POSITION SUMMARY: The Community Liaison plays a key role in building relationships with healthcare providers, referral sources, patients, and families to ensure awareness and access to our hospice services. This position is responsible for promoting both residential and outpatient hospice programs through outreach, education, and community engagement, while ensuring that all marketing efforts align with the mission, values, and regulatory standards of hospice care. MINIMUM QUALIFICATIONS: Education: Bachelor's degree in marketing, communications, healthcare administration, or related field, preferred. Required length of experience: * Minimum 2-3 years of experience in healthcare marketing, community outreach, or liaison role, preferably in hospice, palliative care, or senior care. * Strong knowledge of hospice philosophy, Medicare/Medicaid, and healthcare regulations (preferred but not required; training available). * Excellent communication, presentation, and relationship-building skills. * Ability to work independently, manage time effectively, and travel within the service area. * Compassionate, empathetic approach aligned with the values of hospice care. Required licensure, certification, and/or registry: None

Job DescriptionWhat You Should Know About the Community Outreach Liaison Role: This is a full-time position serving the Middletown Ohio, Butler/Warren Counties Schedule will include Monday-Friday with hours of 8:30am-5:00pm with occasional evening/weekends as needed We provide superior care and superior services to patients at their end-of-life journey. Community Outreach Liaison Key Responsibilities: Generates referrals and admissions using the four-cornerstone approach to business development, within the assigned territory. Develops and implements territory sales plan which will meet the goal of expanding the customer base in the market areas. Monitors and recognizes changing referral patterns in assigned area and modifies strategies to meet goals. Documents all sales related activity within the CRM daily. Responsible for meeting monthly and annual referral and admission goals in the assigned territory. Identifies, develops and maintains key relationships in the territory, by participating in various functions sponsored in the medical community. Promotes Ohio's Hospice through educational opportunities and community events in assigned territory. Assists in other activities and departments when requested. Participates in Continuous Quality Improvement activities to support the quality of Ohio's Hospice services. Precepts new staff to support professional relationships with newly hired team members as required. Community Outreach Liaison Qualifications: Must have a bachelor's degree or equivalent experience in healthcare or business development Preferred two years in a sales/marketing role within the healthcare industry with a proven record of accomplishments in direct sales and marketing. Computer skills sufficient to properly document services and communicate effectively, CRM experience preferred. Ability to drive during daytime, nighttime, or inclement weather. Valid Driver's License with Safe Driving Record State Minimum Automobile Insurance Coverage Benefits & Perks: Competitive Pay Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Mileage reimbursement Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.

Full-time Description While you work to empower Colorado youth and families, we empower you to develop your career. Join one of the most respected leaders in child advocacy services - Shiloh House. Our family like culture and specialized programs allow our staff to utilize their individual talents and contribute in ways that are both professionally and personally fulfilling. At Shiloh House, you will find meaning and purpose in your work while you build your career. Our leaders are dedicated to teaching and providing you with the tools to be successful. We believe strongly in growing and developing our future leaders, providing advancement opportunities by promoting from within. In return for your dedication and contributions, you will be recognized and provided an array of competitive benefits. Come join us and serve our great community! Compensation: In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this Colorado position is $54,485-$56,485 yearly. Benefits: Insurance benefits include health, dental, vision, life, accident, and critical illness 403(b) retirement plan with match ClassPass Membership Paid time off and personal leave 12 Paid Holidays Schedule flexibility Opportunity to work from home Access to the agency's car upon program's approval Mileage reimbursement Employee assistance program 10% off tuition at CCU for their online programs Growth opportunities are available throughout the agency as we love to promote from within! Responsibilities: Build and maintain relationships with donors, sponsors, and local businesses. Conduct outreach through meetings, events, and communications to expand the network. Develop partnership proposals and sponsorship packages aligned with department goals. Coordinate and participate in community events to increase visibility and engagement. Track donor and partner information, ensuring timely follow-ups and acknowledgments. Collaborate with internal teams to create outreach materials and impact-focused campaigns. Oversee digital marketing efforts including website updates, email marketing, and social media campaigns. Create promotional materials, respond to queries on social media, and manage networking efforts. Support event planning and management; send thank-you notes and tax info to donors. Manage donor database, create donation reports, track campaign ROI, and assist the Development Team as needed. Posting Date: 11/25/2025 Application Window: Ongoing (Applications will be accepted on an ongoing basis) Requirements A bachelor's degree in a related field or 5 years of relative experience required. 3 years of experience with marketing, social media management, and event planning is essential. 2 years experience with campaign management and CRM software is preferred. Hands-on experience with web content management tools is preferred (ie Squarespace, Google Suite, Canva, Salesforce, Google Analytics). Must demonstrate organization, ability to prioritize, deadline management, attention to detail, teamwork, copywriting, vendor management, marketing knowledge or applicable experience. Must exhibit initiative, enthusiasm, flexibility, and interpersonal skills. Must be able to pass a criminal background check. Must hold a valid Colorado driver's license or have the ability to obtain one.

Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits * Actual Work/Life Balance * Competitive Pay * Benefits Package including Medical, Dental, and Vision insurance * Paid Time Off * 401k plan with employer match and 100% vesting after 90 days of employment * A culture with an emphasis on appreciating and valuing the team member * The opportunity to be part of a rapidly growing national company, with possible position upgrades Details We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture. Essential job functions & responsibilities: * Establish and maintain positive working relationships with current and potential referral and payer sources * Build and monitor community, customer, payer, and patient perceptions of the organization * Assist in strategic planning to identify opportunities for additional or improved services to address customer needs * Maintain comprehensive working knowledge in the field of marketing * Maintain comprehensive working knowledge of Suncrest Hospice markets Qualifications * Extensive experience in healthcare sales, especially home care and/or hospice * Ability to market aggressively while simultaneously maintaining positive industry relationships * Demonstration of good communication, negotiation, and public relations skills * Ability to work independently * Ability to build and maintain relationships with referral sources * Must be willing to drive with reliable transportation, valid driver's license, and auto insurance

The Community Liaison - Hospice Marketer professional embodies a passion for making a difference. They are the driving force behind our hospice team, forging connections with doctors, facilities, and healthcare organizations to ensure every patient receives the care they deserve. Life is enriched by compassion. As individuals approach life's end, they deserve caregivers who are dedicated to the delicate balance of art, science, and skill required to deliver genuine compassion. At Crossroads, compassion is not just a goal; it's our guiding principle. We refuse to reduce it to a mere transaction. Our organization operates on the belief that compassionate teamwork is the cornerstone of our success. We believe it's worth every effort because no one should face the end of life alone. Join us, and be part of a team that stands up for compassion, that listens, that grows, and that ultimately makes a profound difference in our community. Community Liaison - Hospice Marketer Responsibilities: Responsible for the profitable marketing of hospice services. These customers may include but are not limited to, Third-Party Payers and Managed Care Companies, Physicians, Hospitals, Nursing Homes, and Medical Institutions. Responsible for meeting or exceeding the profitable growth of referrals and increasing the length of stay. Responsible for coordinating and marketing all hospice contracts. This includes monitoring the progress of individual contracts and collecting all relevant data. Work with the Executive Director to identify and qualify potential new services to meet customer needs. Responsible for the development and implementation of annual marketing plans. Responsible for keeping a record of all existing customers and tracking trends, markets, and demographics. Responsible for analyzing referral data and trends and adjusting marketing efforts based on data analysis. Responsible for following up on all marketing efforts and informing the Executive Director of the status of activities. Responsible for maintaining complete confidentiality of patients' records and all other confidential information that may be received during patient care, including financial information and personnel records. Complies with policies and professional standards. Acts independently and responsibly to perform duties consistently. Assists with the preparation of press releases and newsletters. Community Liaison - Hospice Marketer Requirements: Bachelor's degree in marketing or equivalent experience in sales and marketing in the service industry required. 1 to 3 years of sales and marketing experience required, preferably in-home care or hospice. Ability to travel within a 50-mile radius of the office in Green, OH. Must have a reliable vehicle/transportation, a valid driver's license, and required automobile insurance. Community Liaison - Hospice Marketer Benefits: Be part of a team willing to grow, listen, be heard, and be challenged. Health, Dental, Vision, 401k, PTO. Set the industry bar for the standard of care. Ability to grow into a variety of different roles inside our team and organization. Competitive industry pay.

At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required.

Job DescriptionWhat You Should Know About the Community Outreach Liaison Role: This is a full-time position serving the Middletown Ohio, Butler/Warren Counties Schedule will include Monday-Friday with hours of 8:30am-5:00pm with occasional evening/weekends as needed We provide superior care and superior services to patients at their end-of-life journey. Community Outreach Liaison Key Responsibilities: Generates referrals and admissions using the four-cornerstone approach to business development, within the assigned territory. Develops and implements territory sales plan which will meet the goal of expanding the customer base in the market areas. Monitors and recognizes changing referral patterns in assigned area and modifies strategies to meet goals. Documents all sales related activity within the CRM daily. Responsible for meeting monthly and annual referral and admission goals in the assigned territory. Identifies, develops and maintains key relationships in the territory, by participating in various functions sponsored in the medical community. Promotes Ohio's Hospice through educational opportunities and community events in assigned territory. Assists in other activities and departments when requested. Participates in Continuous Quality Improvement activities to support the quality of Ohio's Hospice services. Precepts new staff to support professional relationships with newly hired team members as required. Community Outreach Liaison Qualifications: Must have a bachelor's degree or equivalent experience in healthcare or business development Preferred two years in a sales/marketing role within the healthcare industry with a proven record of accomplishments in direct sales and marketing. Computer skills sufficient to properly document services and communicate effectively, CRM experience preferred. Ability to drive during daytime, nighttime, or inclement weather. Valid Driver's License with Safe Driving Record State Minimum Automobile Insurance Coverage Benefits & Perks: Competitive Pay Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Mileage reimbursement Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.

At Crossbridge Hospice, we believe a job is a good fit when the role aligns with your personal values, reflects your interests, utilizes your strengths, and provides opportunities for development and growth. At Crossbridge Hospice, LLC, we are committed to cultivating a workplace where people feel empowered to thrive. By matching individuals with roles that resonate with their purpose and aspirations, we foster a community driven by authenticity, innovation, and shared growth. We believe that when people bring their whole selves to work, remarkable things happen-for our teams, our patients and their families, and the communities we serve. Position Detail: The Community Liaison serves as a vital connector between our healthcare services and the community. This role is responsible for driving business development and managing both inbound and outbound communications. The Community Liaison acts as the local market leader for B2B (business-to-business), B2C (business-to-consumer), and DTC (direct-to-consumer) engagement, representing our organization to referral partners, patients, and caregivers. Key Responsibilities: Business Development & Outreach: Identify opportunities for in-services in the health care community and coordinate their implementation with appropriate persons Build and maintain strong relationships with referral sources such as hospitals, physician offices, senior living communities, and other healthcare providers. Identify and pursue new business opportunities to grow patient census across service lines. Represent the organization at community events, health fairs, and professional networking functions. Patient & Family Engagement: Educate patients, families, caregivers, and legal representatives (POAs, guardians) on the benefits and services offered through Hospice. Serve as a compassionate and knowledgeable resource to guide families through the enrollment process. Communication & Coordination: Develop relationships with medical staff offices, hospitals and nursing homes; act as a consultant to medical staff and hospital committees, as required to provide hospice and end-of-life information Facilitate seamless communication between referral sources and internal clinical teams. Ensure timely follow-up on referrals and maintain accurate documentation of outreach activities. Market Leadership: Provide formal and informal education opportunities with physicians, physician office staff, hospital social workers/discharge planners/patient unit staff, nursing home staff and staff in community agencies. Collect and analyze data of referral patterns from all referral sources, to include physicians, social workers, discharge planners, hospital vs community physicians and SNFs. Maintain a thorough knowledge of the community's health care market, competition, consumer demands and governmental policies which influence the agency's outreach goals and access for patients/families Act as the face of the organization in the local market, promoting brand awareness and trust. Monitor market trends and competitor activity to inform strategic planning. Skills and Experience Required Proven experience in healthcare marketing, sales, or community outreach-preferably in home health, hospice, or a related field. Demonstrated ability to meet or exceed performance goals and key performance indicators (KPIs). This includes: Referral volume targets Patient admission and conversion rates Community engagement metrics Timely follow-up and documentation standards Relationship development with referral sources Strong interpersonal and communication skills, with the ability to engage diverse audiences. Knowledge of Medicare/Medicaid and other payer sources is a plus. Knowledge of Hospice eligibility and levels of care is preferred Knowledge of customer referral source [CRM] management systems for activity tracking Ability to work independently and collaboratively in a fast-paced environment. Valid driver's license and reliable transportation required.

Job Address: 7450 Keller Rd Cincinnati, OH 45243 CommuniCare Health Services is seeking an experienced healthcare professional with sales and marketing abilities for the position of Community Business Development Liaison covering the Cincinnati, OH market. This position focuses on community marketing and will serve as a backup for admissions while being an advocate and example of superior customer service. PURPOSE/BELIEF STATEMENT The position of Community Business Development Liaison (CBDL) aspires to be the leader in the market's external, community-based business development, while being an advocate and example of superior customer service. The CBDL thrives in a creative business development environment, is self-driven, and results-oriented. They work to continuously build census through community-based relationships, events, and public relations. The CBDL will develop external relationships with community accounts including, but not limited to, home health agencies, hospice, physicians, senior service organizations, senior centers, non-medical home health, and disease specific advocacy organizations. This dynamic leader will work in tandem with the center's Admissions Directors to ensure census development efforts are aligned and yield positive outcomes. The CBDL drives the community marketing and lead base management programs to be a resource to our communities. They help to support and elevate the community relationships of the Admissions Directors by providing market intelligence, strategic planning, and direction of relationship development. WHAT WE OFFER The Community Business Development Liaison will enjoy a competitive salary and PTO package in a great, team atmosphere. CommuniCare offers full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts. Do you have what it takes to be a Community Business Development Liaison ? QUALIFICATIONS/EXPERIENCE REQUIREMENTS College degree in clinical or business related field, preferred 3-5 years of professional experience, preferably in a skilled nursing environment Proven sales record Exceptional time management and organizational skills Ability to multitask Responsible and tremendous follow through Self-starter/self-disciplined/personal accountability Compassionate Views themselves as a resource to potential customers. Must have the ability to make independent decisions. Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public. Must possess willingness to work harmoniously with team members in all positions. Must be able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary for business development. JOB DUTIES/RESPONSIBILITIES As the Community Business Development Liaison, you will take charge of: Census Development Responsible to exceed budgeted census goals and grow market share within assigned market by working in collaboration with Admissions Directors, Executive Directors, and Liaisons. Develop, maintain, and grow community-based relationships with diverse referral sources that include but are not limited to home health, service organizations, senior service programs, senior living communities, non-medical home services, and durable medical companies. Participate in Business Development meeting and planning of facilities in the market territory. Cultivate a lead database through prospecting, person-centered sales process, and creative follow ups Responsible for planning, with business development team support, and hosting two community and two professional events per month. Responsible for onsite assessment and completion of onboarding form of community referrals. Responsible to maintain community sales and referral log and document sales efforts, referrals, and admissions. In rare exception where CBDL is assigned a hospital: Onboarding Forms and bedside assessment are required on all readmit and new referrals and good working relationships with DC planners must be maintained. Assess and recommend additional marketing opportunities such as direct mailings, media campaigns, etc. Assess and recommend program development or specialty service opportunities based upon market needs. Attend All mandatory regional and CHS sales and marketing trainings and meetings. All other assigned duties by Regional Director of Sales and Marketing Admissions Process Train on the Admissions Process. Possess a comprehensive understanding of admission criteria, PASRR and LOC criteria, and contract compliance. Support the Central Intake Admissions Process, ensuring that referrals are processed through the Central Intake Department. ABOUT US A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

What You Should Know About the Community Outreach Liaison Role: * This is a full-time position serving the Middletown Ohio, Butler/Warren Counties * Schedule will include Monday-Friday with hours of 8:30am-5:00pm with occasional evening/weekends as needed * We provide superior care and superior services to patients at their end-of-life journey. Community Outreach Liaison Key Responsibilities: * Generates referrals and admissions using the four-cornerstone approach to business development, within the assigned territory. * Develops and implements territory sales plan which will meet the goal of expanding the customer base in the market areas. * Monitors and recognizes changing referral patterns in assigned area and modifies strategies to meet goals. * Documents all sales related activity within the CRM daily. * Responsible for meeting monthly and annual referral and admission goals in the assigned territory. * Identifies, develops and maintains key relationships in the territory, by participating in various functions sponsored in the medical community. * Promotes Ohio's Hospice through educational opportunities and community events in assigned territory. * Assists in other activities and departments when requested. * Participates in Continuous Quality Improvement activities to support the quality of Ohio's Hospice services. * Precepts new staff to support professional relationships with newly hired team members as required. Community Outreach Liaison Qualifications: * Must have a bachelor's degree or equivalent experience in healthcare or business development * Preferred two years in a sales/marketing role within the healthcare industry with a proven record of accomplishments in direct sales and marketing. * Computer skills sufficient to properly document services and communicate effectively, CRM experience preferred. * Ability to drive during daytime, nighttime, or inclement weather. * Valid Driver's License with Safe Driving Record * State Minimum Automobile Insurance Coverage Benefits & Perks: * Competitive Pay * Competitive Health, Dental, and Vision Insurance * Short- & Long-Term Disability * Life Insurance * Paid Time Off * Matching Retirement Plans * Tuition Reimbursement * Mileage reimbursement * Organizational preceptor to assist with orientation and ongoing education * Educational programs geared toward career advancement * Career growth * And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.

** This is a Hybrid role where applicants should reside within 30 minutes from Reno, Nevada to be strongly considered for this position. ** At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend. Role Overview: Activate Care is hiring a team of hybrid, Community Health Workers-(CHW) located in Nevada, who will play a key role in supporting the screening, assessment, and care navigation for local Nevada community members enrolled in the Path Assist program. This role will be both work from home, and require commuting in the field or local designated area. This is an exciting role that will help accelerate local change happening in your state to drive toward better and more equitable community health. You might be a great fit for this role if you: Have a passion for and experience working with individuals and families to make sure they have the knowledge, support, and resources needed to meet their social and health needs. Have experience successfully creating client or patient-centered action plans with community members and connecting them to services and resources from local nonprofits and social service organizations. Have a deep understanding of how to navigate barriers that individuals face when attempting to access community-based services or support. Are a self-starter who can operate independently with minimal supervision and think creatively to solve problems. Detail-oriented and focused on the delivery of the program model as designed. Thrive in a fast-paced hybrid work environment that is constantly changing by operating with a high level of autonomy/self-direction. Have experience utilizing electronic platforms to document patient or client care and interactions, adhering to excellent data collection standards. Curious and committed to developing strong relationships with resources in your community to improve the success of client referrals. Responsibilities: Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs. Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible. Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform. Assist clients with prioritizing goals and creating client-centered care plans. Coordinate with community nonprofits and resources to help clients meet their needs. Provide resources to clients to improve their health literacy and self-sufficiency. Take a proactive approach to assist with assigned cases (eg. help schedule appointments, complete applications, make reminder calls, etc.) Maintain client privacy and uphold confidentiality at all times. Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required. Ability to commute to and from client's homes Other duties as assigned. Requirements Qualifications & Skills: Degree requirements: Candidates should possess a minimum of a high school diploma or equivalent. Must have a valid driver's license in the state of Nevada Must be able to use personal vehicle to commute to and from client's homes 2-3 years of relevant work experience providing direct care coordination services to individuals and families ( preferred ) Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health. Exceptionally strong independent working skills with strong communication. A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues. Cultural humility: You are able to communicate effectively with people from various backgrounds and work respectfully across demographic, socioeconomic, language, and all other constituents that represent diverse cultures of communities. Additional language skills are a plus! Diversity & Inclusion: At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. The Company will not sponsor applicants for work visas at this time.

** This is a Hybrid role where applicants should reside within 30 minutes from Elko County in Nevada.** At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend. Role Overview: Activate Care is hiring a team of hybrid, Community Health Workers-(CHW) located in Nevada, who will play a key role in supporting the screening, assessment, and care navigation for local Nevada community members enrolled in the Path Assist program. This role will be both work from home, and require commuting in the field or local designated area. This is an exciting role that will help accelerate local change happening in your state to drive toward better and more equitable community health. You might be a great fit for this role if you: Have a passion for and experience working with individuals and families to make sure they have the knowledge, support, and resources needed to meet their social and health needs. Have experience successfully creating client or patient-centered action plans with community members and connecting them to services and resources from local nonprofits and social service organizations. Have a deep understanding of how to navigate barriers that individuals face when attempting to access community-based services or support. Are a self-starter who can operate independently with minimal supervision and think creatively to solve problems. Detail-oriented and focused on the delivery of the program model as designed. Thrive in a fast-paced hybrid work environment that is constantly changing by operating with a high level of autonomy/self-direction. Have experience utilizing electronic platforms to document patient or client care and interactions, adhering to excellent data collection standards. Curious and committed to developing strong relationships with resources in your community to improve the success of client referrals. Responsibilities: Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs. Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible. Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform. Assist clients with prioritizing goals and creating client-centered care plans. Coordinate with community nonprofits and resources to help clients meet their needs. Provide resources to clients to improve their health literacy and self-sufficiency. Take a proactive approach to assist with assigned cases (eg. help schedule appointments, complete applications, make reminder calls, etc.) Maintain client privacy and uphold confidentiality at all times. Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required. Ability to commute to and from client's homes Other duties as assigned. Requirements Qualifications & Skills: Degree requirements: Candidates should possess a minimum of a high school diploma or equivalent. Must have a valid driver's license in the state of Nevada Must be able to use personal vehicle to commute to and from client's homes 2-3 years of relevant work experience providing direct care coordination services to individuals and families ( preferred ) Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health. Exceptionally strong independent working skills with strong communication. A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues. Cultural humility: You are able to communicate effectively with people from various backgrounds and work respectfully across demographic, socioeconomic, language, and all other constituents that represent diverse cultures of communities. Additional language skills are a plus! Diversity & Inclusion: At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. The Company will not sponsor applicants for work visas at this time.

** This is a Hybrid role where applicants should reside within 30 minutes from Clark County in Las Vegas, Nevada to be strongly considered for this position. ** At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend. Role Overview: Activate Care is hiring a team of hybrid, Community Health Workers-(CHW) located in Nevada, who will play a key role in supporting the screening, assessment, and care navigation for local Nevada community members enrolled in the Path Assist program. This role will be both work from home, and require commuting in the field or local designated area. This is an exciting role that will help accelerate local change happening in your state to drive toward better and more equitable community health. You might be a great fit for this role if you: Have a passion for and experience working with individuals and families to make sure they have the knowledge, support, and resources needed to meet their social and health needs. Have experience successfully creating client or patient-centered action plans with community members and connecting them to services and resources from local nonprofits and social service organizations. Have a deep understanding of how to navigate barriers that individuals face when attempting to access community-based services or support. Are a self-starter who can operate independently with minimal supervision and think creatively to solve problems. Detail-oriented and focused on the delivery of the program model as designed. Thrive in a fast-paced hybrid work environment that is constantly changing by operating with a high level of autonomy/self-direction. Have experience utilizing electronic platforms to document patient or client care and interactions, adhering to excellent data collection standards. Curious and committed to developing strong relationships with resources in your community to improve the success of client referrals. Responsibilities: Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs. Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible. Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform. Assist clients with prioritizing goals and creating client-centered care plans. Coordinate with community nonprofits and resources to help clients meet their needs. Provide resources to clients to improve their health literacy and self-sufficiency. Take a proactive approach to assist with assigned cases (eg. help schedule appointments, complete applications, make reminder calls, etc.) Maintain client privacy and uphold confidentiality at all times. Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required. Ability to commute to and from client's homes Other duties as assigned. Requirements Qualifications & Skills: Degree requirements: Candidates should possess a minimum of a high school diploma or equivalent. Must have a valid driver's license in the state of Nevada Must be able to use personal vehicle to commute to and from client's homes 2-3 years of relevant work experience providing direct care coordination services to individuals and families ( preferred ) Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health. Exceptionally strong independent working skills with strong communication. A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues. Cultural humility: You are able to communicate effectively with people from various backgrounds and work respectfully across demographic, socioeconomic, language, and all other constituents that represent diverse cultures of communities. Additional language skills are a plus! Diversity & Inclusion: At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. The Company will not sponsor applicants for work visas at this time.

** This is a Hybrid role where applicants should reside within 30 minutes from Lincoln County in Nevada.** At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend. Role Overview: Activate Care is hiring a team of hybrid, Community Health Workers-(CHW) located in Nevada, who will play a key role in supporting the screening, assessment, and care navigation for local Nevada community members enrolled in the Path Assist program. This role will be both work from home, and require commuting in the field or local designated area. This is an exciting role that will help accelerate local change happening in your state to drive toward better and more equitable community health. You might be a great fit for this role if you: Have a passion for and experience working with individuals and families to make sure they have the knowledge, support, and resources needed to meet their social and health needs. Have experience successfully creating client or patient-centered action plans with community members and connecting them to services and resources from local nonprofits and social service organizations. Have a deep understanding of how to navigate barriers that individuals face when attempting to access community-based services or support. Are a self-starter who can operate independently with minimal supervision and think creatively to solve problems. Detail-oriented and focused on the delivery of the program model as designed. Thrive in a fast-paced hybrid work environment that is constantly changing by operating with a high level of autonomy/self-direction. Have experience utilizing electronic platforms to document patient or client care and interactions, adhering to excellent data collection standards. Curious and committed to developing strong relationships with resources in your community to improve the success of client referrals. Responsibilities: Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs. Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible. Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform. Assist clients with prioritizing goals and creating client-centered care plans. Coordinate with community nonprofits and resources to help clients meet their needs. Provide resources to clients to improve their health literacy and self-sufficiency. Take a proactive approach to assist with assigned cases (eg. help schedule appointments, complete applications, make reminder calls, etc.) Maintain client privacy and uphold confidentiality at all times. Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required. Ability to commute to and from client's homes Other duties as assigned. Requirements Qualifications & Skills: Degree requirements: Candidates should possess a minimum of a high school diploma or equivalent. Must have a valid driver's license in the state of Nevada Must be able to use personal vehicle to commute to and from client's homes 2-3 years of relevant work experience providing direct care coordination services to individuals and families ( preferred ) Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health. Exceptionally strong independent working skills with strong communication. A collaborative team player who is committed to supporting, encouraging, and helping their team of colleagues. Cultural humility: You are able to communicate effectively with people from various backgrounds and work respectfully across demographic, socioeconomic, language, and all other constituents that represent diverse cultures of communities. Additional language skills are a plus! Diversity & Inclusion: At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military, and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. The Company will not sponsor applicants for work visas at this time.

What You Should Know About the Community Outreach Liaison Role: * This is a full-time position serving the Middletown Ohio, Butler/Warren Counties * Schedule will include Monday-Friday with hours of 8:30am-5:00pm with occasional evening/weekends as needed * We provide superior care and superior services to patients at their end-of-life journey. Community Outreach Liaison Key Responsibilities: * Generates referrals and admissions using the four-cornerstone approach to business development, within the assigned territory. * Develops and implements territory sales plan which will meet the goal of expanding the customer base in the market areas. * Monitors and recognizes changing referral patterns in assigned area and modifies strategies to meet goals. * Documents all sales related activity within the CRM daily. * Responsible for meeting monthly and annual referral and admission goals in the assigned territory. * Identifies, develops and maintains key relationships in the territory, by participating in various functions sponsored in the medical community. * Promotes Ohio's Hospice through educational opportunities and community events in assigned territory. * Assists in other activities and departments when requested. * Participates in Continuous Quality Improvement activities to support the quality of Ohio's Hospice services. * Precepts new staff to support professional relationships with newly hired team members as required. Community Outreach Liaison Qualifications: * Must have a bachelor's degree or equivalent experience in healthcare or business development * Preferred two years in a sales/marketing role within the healthcare industry with a proven record of accomplishments in direct sales and marketing. * Computer skills sufficient to properly document services and communicate effectively, CRM experience preferred. * Ability to drive during daytime, nighttime, or inclement weather. * Valid Driver's License with Safe Driving Record * State Minimum Automobile Insurance Coverage Benefits & Perks: * Competitive Pay * Competitive Health, Dental, and Vision Insurance * Short- & Long-Term Disability * Life Insurance * Paid Time Off * Matching Retirement Plans * Tuition Reimbursement * Mileage reimbursement * Organizational preceptor to assist with orientation and ongoing education * Educational programs geared toward career advancement * Career growth * And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.

Summary of Position: The Community Outreach Specialist is responsible for building relationships with key contacts at the assisted living facilities, nursing home facilities, hospitals, and physician offices for adding clients to EverHeart Hospice programs. The Community Outreach Specialist is responsible for educating the community and referral sources about EverHeart Hospice services. Education and Experience: Bachelor's degree in marketing, business or health related science preferred Minimum of two years of Hospice or community health experience. Healthcare sales and/or marketing experience preferred. Special Skills and Requirements: Shall have a valid driver's license. Excellent customer service skills. Detail oriented with excellent communication, documentation, and organizational skills. Ability to follow instructions. Ability to work independently without supervision. Travel to other sites as needed. Travel may be in inclement weather. Ability to lift 25 lbs. of supplies or equipment. Requires various amounts of sitting, standing, twisting, turning, bending, lifting and walking. Responsibilities of Position: Develop profiles for referral sources to include current key personnel, current occupancy, needs assessment, and track referral statistics. Calls on physicians, facilities (hospitals, skilled nursing, rehabilitation, assisted living, etc.) within EverHeart's service area to open new accounts and promote Hospice and Palliative Care referrals. Coordinate training needs for referral sources with appropriate presenters. Participate in community programs, events, and health fairs. Act as a liaison between referral sources and our staff to provide information on EverHeart's Services, resolve problems and maintain positive customer relations. Make sales calls, arrange appointments and deliver educational programs to keep referral sources current in our offered services. Establish and maintain effective working relationships with appropriate stakeholders to keep service offerings abreast. In conjunction with the Chief Growth Officer, prepare a goal-directed development plan and quarterly marketing plan. Meets with appropriate EverHeart Hospice staff to discuss sales activities, new opportunities, potential problems, etc. on a regular basis. Gathers and organizes account related information and provides input on key customer opportunities, services and other offerings. Work collaboratively with the Business Development Team and the Admissions Specialist to identify and address issues with referral sources. Utilize and analyze the referral source database. Maintains market awareness and prepares competitive updates. Other duties as assigned. EverHeart Hospice was established in 1980 and is a legacy non-profit, community-based hospice organization. Our mission is to provide exceptional and individualized end-of-life experiences for patients and families. Through the course of care, our patients and families become part of the family. The end-of-life journey is a milestone in life, and we strive to make this journey a memorable experience for each patient and their loved ones. This defines our hospice and the care we provide. Consider joining our team of hospice professionals today! Benefits of joining the team: Medical, Dental/Vision Benefits PTO, Sick time/Paid Holidays 401(k) and 401(k) Matching (after 1 year) Clothing Allowance Mileage reimbursement Tuition Reimbursement Work/Life Balance Inital scrubs provided on hire Employee Discount Programs Agency Qualifies for PSLF on student loans