Director of Property Operations - Luxury Resort Leadership
Hilton Worldwide, Inc. 4.5
Managing director job at Hilton
A leading hotel chain in Hawaii is seeking a Director of Property Operations to lead and oversee the safety and functionality of the facility. The role demands a strategic leader with substantial experience in managing operations within a large-scale resort environment. Candidates should possess a strong background in safety compliance, budgeting, and team management. The position offers competitive compensation, including a salary range of $175,000 to $190,000, depending on experience, along with comprehensive benefits.
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$175k-190k yearly 4d ago
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Complex Director of Leisure (Waldorf Astoria Riviera Maya)
Hilton Worldwide, Inc. 4.5
Managing director job at Hilton
Job Title: Complex Director of Leisure
Waldorf Astoria Riviera Maya, Carretera Federal Cancun - Tulum, Cancun 77569
A Complex Director of Leisure manages the hotel sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.
What will I be doing?
As Complex Director of Leisure, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Complex Director of Leisure will work to develop the sales group and groom a high‑performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports
Actively participate and complete the preparation of the annual Sales Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
What are we looking for?
A Complex Director of Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills, wherein it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organizational and planning skills
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale
Additional capabilities and distinctions that would be advantageous:
Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree, in sales, business development or other relevant business field, from an academic institution
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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$46k-83k yearly est. 2d ago
Director Asset Management
Morrow & Associates 4.2
Houston, TX jobs
We're hiring a strategic and results-driven Director of Asset Management in Houston to lead performance and value creation across our client's U.S. multifamily portfolio. Since 2006, our client has acquired over $6 billion in assets across North America (21,000+ units) with a primary focus on multifamily residential properties. Due to continued growth and major expansion plans, our client is looking to add a Director of AM to their local team. Office is located in Sugar Land, TX.
This Director of Asset Management is a newly created position that will be responsible for overseeing third-party property and construction management, implementing business plans, and driving operational excellence across the communities. This is a key leadership role that will play a major part of our client's continued expansion.
What You'll Do
Develop and execute annual business plans, budgets, and strategic initiatives for U.S. multifamily assets
Play a major role as the portfolio grows via acquisitions
Monitor financial performance and ensure alignment with investment proformas and NOI targets
Oversee third-party property management, and capital projects
Support underwriting and due diligence for new investment opportunities
Report on market trends, portfolio performance, and strategic insights to investment leadership
Mentor and develop junior team members
What You Bring
Bachelor's degree
8+ years of progressive experience in multifamily asset management
Demonstrated ability to improve NOI, occupancy, and portfolio value
Proficiency in financial modeling, underwriting, and capital planning
Strong project management and leadership skills
Experience with executive reporting and strategic presentations
A proactive mindset with a strong sense of ownership and accountability
Our client is in growth mode and rapidly expanding their US portfolio. They currently have a small team in Houston (Sugar Land) overseeing their US properties, and this Director role will be one of the leaders in this office.
This is a terrific opportunity to play a major part in our client's expansion and there is plenty of growth potential!
$102k-210k yearly est. 2d ago
Regional Area Director, Extended Stay - Remote (70% Travel)
Choice Hotels International, Inc. 4.6
Bethesda, MD jobs
A major hotel franchisor is seeking a Regional Area Director for Extended Stay Brands to enhance revenue growth across franchise properties. This remote position involves extensive consulting, influencing operational excellence, and overseeing hotel openings. A Bachelor's degree and 8-10 years of leadership experience in hotel operations are required. Strong skills in communication, analytical problem solving, and revenue management are essential. The role involves significant travel (up to 70%) and offers a competitive salary of $114,907-$135,000 annually with performance-based bonuses.
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$114.9k-135k yearly 5d ago
Luxury Group & Buyout Sales Director
Hyatt Hotels Corporation 4.6
Encinitas, CA jobs
A leading global hospitality company is seeking a Director of Group Sales for their Encinitas location. This role focuses on driving sales performance for the resort primarily through group business with a strong emphasis on hotel-wide buyouts. The ideal candidate will have over 5 years of experience in luxury hospitality sales, a proven ability to achieve sales targets, and strong skills in account management and client engagement. This position offers a competitive salary in a prestigious environment.
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$127k-201k yearly est. 4d ago
Director of Revenue Management
Viceroy Hotels and Resorts 4.3
Ketchum, ID jobs
We are seeking an accomplished Director of Revenue Management to join our pre-opening team at Viceroy Sun Valley, a landmark luxury resort set to open in Summer 2026.
Located at the southeast corner of Main Street and River Street East, the gateway to downtown Ketchum, and minutes from Bald Mountain's River Run base, the property will debut as Sun Valley's first luxury hotel and for-sale residence offering.
As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues.
The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand.
Key Responsibilities
Pricing, Inventory, and Channel Management
Establish pricing levels across all segments and room types; own daily pricing and inventory processes.
Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels.
Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels.
Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends.
Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices.
Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms.
Forecasting, Budgeting, and Performance Management
Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks.
Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix.
Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget.
Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis.
Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders.
Group, Contract, and Sales Strategy Support
Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability.
Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments.
Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools.
Reporting, Meetings, and Stakeholder Communication
Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making.
Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums.
Prepare monthly and or quarterly presentations for ownership and senior stakeholders.
Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams.
Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery.
Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings.
Team Leadership and Professional Standards
Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement.
Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through.
Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset.
Perform other duties as requested by management in support of business needs.
Digital and Distribution Support
Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable.
Skills and Knowledge
Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions.
Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint.
Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools.
Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls.
Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations.
Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance.
Systems Experience
Synxis CRS required.
Opera PMS required.
IDeaS RMS preferred.
Delphi FDC and Lanyon preferred.
Qualification Standards
Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred.
Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred.
Proven track record of delivering strong commercial results and innovative, market-leading strategies.
Ability to work quickly and effectively in a high-pressure environment; excellent time management skills.
Clear verbal and written communication skills, strong attention to detail, and consistent follow up.
Physical Requirements
Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones.
Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
General Requirements
Maintain regular attendance in compliance with property standards and scheduling needs.
Maintain high standards of professional appearance and grooming, including wearing a name tag when required.
Effectively listen to, understand, and clarify concerns raised by guests and colleagues.
Multi-task and prioritize competing deadlines and departmental functions.
Support safe and efficient hotel operations by complying with policies and procedures.
About Viceroy Hotels and Resorts
Viceroy Hotels and Resorts offers a modern luxury approach centered on rich experiences and cultural connection. Viceroy's portfolio spans distinctive destinations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington, D.C., St. Lucia, and Portugal's Algarve, with Sun Valley, Idaho joining the portfolio in Summer 2026.
$64k-117k yearly est. 4d ago
Director, Brand Strategy
Grand Circle 4.6
Boston, MA jobs
Salary: $175,000 - $190,000
About the Role
Grand Circle Corporation (GCC) is seeking a strategic leader to serve as a Director, Brand Strategy. This role will shape GCC's brand architecture and lead strategy for a portfolio of travel brands, helping transform a beloved, nearly 70‑year‑old business into a modern category leader.
As a brand champion, you will retain the strength of GCC's historic brand promise while creating space for contemporary relevance, growth, and differentiation. You will partner closely with senior leadership, marketing teams, and external agencies to drive brand transformation, consistency, and long-term value across the organization.
This role is ideal for a results‑oriented brand leader with deep experience guiding brand strategy within complex, consumer‑facing organizations.
Key Responsibilities Brand Strategy
Drive brand transformation in partnership with senior executives and external consultants, helping clarify brand architecture and define brand purpose and positioning across the GCC portfolio.
Support the global rollout of brand repositioning initiatives, collaborating with a wide range of internal and external stakeholders.
Build annual, data‑driven brand plans that drive distinction, trust, and measurable impact against key business KPIs.
Draft, maintain, and evolve brand guidelines and toolkits to ensure a consistent end‑to‑end customer experience.
Partner with global operations teams to deliver brand training, execute brand concepts at scale, and ensure adherence to brand standards.
Collaborate with internal teams on the development of new travel itineraries that align with brand strategy and address portfolio gaps.
Brand Marketing
Partner with integrated marketing and channel teams to develop high‑impact, brand‑right campaigns that drive affinity and growth.
Participate across all stages of campaign development, serving as an internal brand steward and strategic advisor.
Develop data‑driven messaging hierarchies that clearly articulate GCC's value propositions and translate business narratives into compelling customer‑facing messaging.
Identify and execute external brand marketing partnerships that strengthen brand position with existing customers and introduce GCC to new audiences.
Brand Insights & Analytics
Analyze brand performance against core KPIs and present insights and strategic recommendations to cross‑functional stakeholders.
Monitor the competitive landscape and identify opportunities to strengthen GCC's brand position.
Partner with internal analytics and call center teams to assess shifts in customer sentiment and preferences, adjusting brand strategies accordingly.
Qualifications
10+ years of experience in brand strategy, brand marketing, or a related discipline.
Proven track record of driving or supporting brand transformation in a complex, global environment.
Customer‑centric mindset with a passion for delivering exceptional experiences across the customer journey.
Exceptional strategic planning and communication skills, with the ability to develop roadmaps and build alignment across diverse stakeholder groups.
Demonstrated success partnering with marketing teams to deliver effective brand campaigns and applying brand marketing best practices.
Entrepreneurial, self‑directed approach with the ability to work independently while building strong cross‑functional relationships.
Strong analytical skills, with comfort translating data into actionable insights and executive‑level recommendations.
Prior experience in the travel or hospitality industry strongly preferred.
Total Rewards
The base salary range for this role is $175,000 - $190,000 annually for employees based in Boston, MA. Final compensation may vary and will be determined based on factors such as relevant experience, skills, internal equity, and geographic location. In addition to base pay, this role is eligible for an annual incentive bonus and first‑class benefits, which include:
Health & wellness: Comprehensive and heavily subsidized medical, dental, and vision plans, plus on‑site gym access, holistic wellness sessions, and group fitness classes
Time for you: Substantial Paid Time Off (PTO), and 11 paid holidays- including Juneteenth, Memorial Day, and Labor Day - and Summer Fridays. Plus- extensive parental leave, with up to 12‑16 weeks paid leave at 100% base salary.
Travel more, spend less: 50% off our trips for you and a companion, 25% for additional immediate family members, and exclusive quarterly associate travel deals
Your future, secured: 401(k) with company match, life insurance, and disability coverage
Continuous growth: Tuition assistance for both professional and personal development, opportunities for professional development through oversees travel, and direct access to Pinnacle Leadership & Team Development.
Extra perks: Commuter benefits, FSA options, pet insurance, home & auto discounts, and paid volunteer time off to give back to the community
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$175k-190k yearly 5d ago
President/CEO
Salt Creek Capital 3.4
Charlotte, NC jobs
Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors.
Qualifications:
At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required
Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders
Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA
Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards
Proven ability to manage all aspects of a company
Demonstrated ability to increase profitability through proactive business development efforts
Excellent professional references and high integrity
For more information about the Executive Partnership Program and to apply, please visit ********************************
$156k-311k yearly est. 1d ago
President/CEO
Salt Creek Capital 3.4
Boston, MA jobs
Salt Creek Capital is seeking an experienced operating executive to join the firm as an Executive Partner. The executive is expected to work with the firm to evaluate acquisition opportunities of companies which they would oversee as President & CEO post-close. As CEO, the executive will be required to manage the full P&L, develop the growth strategy, and provide operational management. CEOs of companies acquired by SCC serve as the most senior business executive at the company, and report to & participate on the Company's board of directors.
Qualifications:
At least 10 years of senior management experience; prior successful P&L management and/or President or GM experience required
Desire to participate as a business partner and ability to balance fiduciary responsibilities to numerous disparate stakeholders
Proven experience, ability, and desire to manage a business with focus on generating strong free cash flow / EBITDA
Entrepreneurial thinker with an appetite to take on a high level of responsibility commensurate with anticipated rewards
Proven ability to manage all aspects of a company
Demonstrated ability to increase profitability through proactive business development efforts
Excellent professional references and high integrity
For more information about the Executive Partnership Program and to apply, please visit ********************************
$168k-332k yearly est. 1d ago
Chief Operating Officer
Tenacity 3.6
Boston, MA jobs
ORGANIZATION
Tenacity is a dynamic nonprofit organization that empowers under-resourced Massachusetts youth to graduate from high school and achieve post-secondary success. Established in 1999, Tenacity has been providing high-dosage youth enrichment programs that promote literacy, life skills, racket sports, fitness skills, and social/emotional growth. The 135 staff have served more than 45,000 students, aged 6-22, from Boston, Worcester, and Chelsea, MA. Tenacity's provides the following:
300+ hours of youth enrichment programming per year, helping middle school students from under-resourced neighborhoods grow academically and socially while improving their level of fitness.
Literacy skills that promote critical thinking and understanding through a curriculum designed around themes of social justice and student empowerment.
Racquet sports and fitness instruction that results in athletic skills, improved physical fitness, an understanding of health, enthusiasm for sport, and perseverance on and off the court.
Long-term, supportive guidance to encourage high school completion and post-secondary success.
For 25 years, Tenacity students have achieved a 95% high school graduation rate, higher than the 2021 average graduation rate in Boston (79%). Also, 75% of Tenacity students are succeeding in or have completed college or other structured post-secondary programs, which significantly exceeds the rate for Boston Public School students (38%).
Tenacity is recognized as a leader in in-school, after-school, and summer programs. All our well-rounded programs provide literacy/academic support along with racket sports/fitness instruction, offering youth personal attention and the opportunity to develop age-appropriate literacy skills, life skills, and physical fitness.
Tenacity is about to launch a new, ambitious strategic plan whose six priorities are:
Refine the program model to increase the number of students completing the College and Career Prep program and transitioning to post-secondary success.
Advance planning and design for dedicated facilities to expand program offerings and foster belonging.
Expand measurement, evaluation, and learning processes to better assess and improve impact.
Strengthen funding model to sustainably deliver on future vision.
Bolster operational capacity to align with Tenacity's future direction.
Build on and strengthen Tenacity's brand in line with refined vision for impact.
POSITION
Reporting to the CEO/Founder, the Chief Operating Officer (COO) will be a critical thought partner to the CEO and other members of the Executive Leadership Team. The COO will be instrumental in establishing the groundwork for growth and enabling the CEO to focus on external relations, new facilities and fundraising. S/he will serve as a mentor and guide supporting the development of passionate, talented colleagues across program and functional areas. The COO will be charged with building the operations and the organizational infrastructure to support the strategic growth. Tenacity is seeking a leader with both the skills to facilitate Tenacity's growth and the patience to work with the organization at its current level. Of course, the winning candidate should be a champion of Tenacity's mission and goals and passionate about uplifting youth.
The COO will lead the work of five members of the Leadership team.
Director of Pathway Ace Academy
Director of Pathway Operations
Director of CCP/PSS
Director of Summer Program and School Year Racquets & Fitness
H.R. Manager
Finance and Development will continue to report to the CEO.
The ideal candidate is a collaborative, people-centered leader who values teamwork, communicates with transparency, and brings strong talent development, operational discipline and strategic vision.
RESPONSIBILITIES
Strategic Leadership
Serve as a trusted advisor to the CEO on organization-wide planning, operational effectiveness, performance management, and sustainability.
Partner with the CEO and other leaders to staff committees of the Board of Directors, notably: Civics Task Force, Facilities Task Force, Operations & DEI Committee, Finance Committee.
Collaborate with the CEO and Leadership Team to achieve Tenacity's strategic goals; serve as the central point person for internal coordination across departments, ensuring clear communication and accountability across teams.
Ensure the execution of the strategic plan.
Program Oversight, Partnerships & Data
Ensure that the Program Department's resources are aligned to achieve ambitious annual and longer-term goals.
Partner with Program Directors and data staff to strengthen data collection/tracking, reporting, and evaluation systems.
Support Program Directors in maintaining strong partnerships with schools and community organizations, including assistance with contract management and logistics.
Recruit, retain, coach and lead Program staff in their professional development.
Operational Leadership
Incorporate nonprofit best practices, working closely with the CEO and CFO on operational budgets, audits, and planning.
Ensure Tenacity's facilities are safe, organized, and well-maintained.
Manage relationships with key vendors, consultants, and service providers to ensure high-quality and cost-effective operations.
Ensure organizational insurance policies (general liability, property, vehicle, workers' compensation) are current and comprehensive.
Oversee organizational systems such as SharePoint, BambooHR, and Microsoft 365 to improve communication and efficiency.
Coordinate with IT consultants to ensure reliable technology support and data organization.
Manage key transitions and initiatives, such as the 401(k) implementation and organizational systems improvements.
Team Development, Human Resources, Employee Engagement & Culture
Model and promote a culture of high performance, equity, respect, collaboration, professional growth and solutions-orientation.
Implement more sophisticated programs to ensure retention, recruitment and development of staff.
Mentor and support the professional development of Tenacity's managers and leaders.
Provide high-level support to the HR & Operations staff, particularly around employee engagement, retention, recruitment, training and culture initiatives.
Offer guidance on policy development, staff engagement, and internal communication.
Partner with HR consultants and benefit vendors to ensure smooth administration of employee benefits, payroll, and compliance.
Provide opportunities and training for staff to deliver and receive feedback.
Cross Departmental Collaboration
Support Program and Development teams in the efforts to highlight program outcomes and success stories.
Collaborate across departments to ensure seamless execution of major events, including the Tenacity Cup, Paddles to Pathways, Community Festival, Tenacity University Practicum, Pathway to Post-Secondary Success, and Summer Tennis & Reading Program (STRP).
Serve as a bridge between internal operations and external partners, modeling professionalism, accountability, and trust.
QUALIFICATIONS
Passion for Tenacity's mission and values.
A bachelor's degree is required; an advanced degree in a related field is a plus.
Minimum of ten+ years of experience leading nonprofit operations.
Experience executing against ambitious strategic plans and implementing change for a growing, mission-driven organization.
Success in leading a variety of teams from direct program engagement to operational functions, including Finance, HR, IT, Risk/Legal.
Proven record of analyzing and reporting programmatic and financial results, supporting operational excellence and improving systems/processes in a dynamic, mission-driven environment.
Demonstrated record of achievement in managing, motivating, inspiring, and collaborating with high-performing team of programmatic, functional and operational colleagues to achieve ambitious, measurable goals.
Comfort in working in a well-resourced, yet lean environment. Does not require an expansive staff to be effective.
Savvy manager who can prioritize competing needs, deliver tough messages and negotiate conflicts.
Confident and secure but not ego-driven.
Solutions oriented; sees the best in people.
Maintains calm in crisis.
Thrives in a fast-paced environment. Agile decision maker, innovative, curious. Flexible, can pivot.
Gets up to speed and builds trust quickly.
Knowledge of how to scale an organization experiencing rapid growth.
Knows when to push and when to wait.
Experience working in a founder-led and/or start-up organization a plus.
Demonstrated success in establishing and maintaining systems and metrics to drive continuous improvement.
Excellent communications skills.
Warm, friendly and high-energy.
Effective project manager.
Impeccable integrity and ethics with excellent follow-through.
Proficient in Microsoft 365, SharePoint, and HR platforms such as BambooHR.
COMPENSATION
$150,000 annually and a full benefit package.
Applications should include a letter of interest and a current resume. Please indicate in your cover email where you learned about this opportunity.
$150k yearly 4d ago
Luxury Hospitality Commercial Strategy Director
Halekulani Corp 4.7
Urban Honolulu, HI jobs
A luxury hospitality brand in Honolulu seeks a Director of Commercial Strategy to lead the commercial agenda and drive revenue growth. The ideal candidate will strategize across Sales, Marketing, and Revenue Management to enhance brand loyalty and market position. Candidates should possess 10+ years in hospitality commercial strategy, showcasing a proven global leadership record. This role involves overseeing all commercial disciplines, ensuring cohesive strategies align with brand values and objectives.
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$83k-99k yearly est. 2d ago
Franchise Growth Director - Remote & Travel-Heavy
Wyndham Hotels and Resorts, Inc. 4.4
Chicago, IL jobs
A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network.
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$75k-143k yearly est. 4d ago
Director of Operations
Cameron Smith & Associates, Inc. 4.1
Pittsburgh, PA jobs
*THIS ROLE IS ON-SITE IN GREATER PITTSBURGH, PA"
Our client, a rapidly expanding CPG food & beverage company, is seeking a Director of Operations to oversee end-to-end supply chain, production, and co-manufacturing operations from an office setting. This role will lead planning and execution across branded and private-label products, ensuring reliable production, efficient logistics, and cost optimization as the business scales across retail and e-commerce channels.
Key Focus Areas:
Manage and optimize relationships with multiple co-manufacturers and suppliers.
Lead production scheduling, demand planning, and inventory management to meet forecast needs.
Oversee procurement, logistics, and 3PL partnerships to ensure on-time fulfillment.
Drive process efficiencies, cost savings, and operational excellence.
Requirements:
5+ years in CPG operations or supply chain leadership, preferably within food & beverage.
Proven experience managing co-manufacturing and vendor negotiations.
Hands-on expertise in production and demand planning.
Bachelor's degree in Supply Chain, Operations, or related field.
If interested, please apply and include a PDF version of your resume titled as your name (ex: John Smith.pdf)
$71k-123k yearly est. 2d ago
Vice President, Portfolio Operations
Proper Hospitality 4.0
Los Angeles, CA jobs
Proper Hospitality is seeking a Vice President, Portfolio Operations to join our corporate team in Los Angeles.
The Vice President, Portfolio Operations is the senior operating leader accountable for portfolio wide hotel performance. This role has direct ownership of the Collective hotels and portfolio level operating authority across Proper and By Proper, ensuring consistent execution, strong GM performance, and disciplined delivery of results. This role owns operating outcomes, not operating infrastructure.
Core Responsibilities
Collective Hotels, Direct Ownership
Directly manage and develop all Collective hotel General Managers
Own Collective portfolio P&L performance and operating results
Serve as primary owner facing executive for Collective assets
Lead stabilization, turnaround, and recovery efforts
Set expectations, enforce standards, and make GM and senior leadership changes decisively
Portfolio Oversight, Proper and By Proper
Hold portfolio level accountability for Proper and By Proper operating performance
Ensure consistent execution of brand, guest experience, and operating standards
Intervene directly when execution, culture, or results deteriorate
Provide operating leadership during critical moments including openings, disruptions, or major initiatives
GM Leadership and Talent Outcomes
Own GM performance outcomes across the portfolio
Coach, develop, and retain high performing operators
Address underperformance quickly and decisively
Build succession depth and reduce key person risk
Cross Functional Operating Leadership
Partner with Finance, Commercial, HR, Culinary, Brand, and the SVP of F&B to ensure operating plans are executable
Align operational capacity with revenue, marketing, and growth initiatives
Serve as final operational decision maker during escalations and crises
Execution and Results Focus
Translate enterprise priorities into clear operating expectations
Ensure properties deliver results aligned with financial, guest experience, and brand objectives
Hold leaders accountable for outcomes, not effort
Outcome Accountability
The Vice President, Portfolio Operations is accountable for:
Portfolio operating performance and execution quality
Collective hotel financial and operating results
GM performance, retention, and succession readiness
Owner confidence and credibility across the Collective
Timely and effective response to operational risks and escalations
Boundaries of the Role
Does not own enterprise operating systems or SOP architecture
Does not manage corporate process or cadence
Does not serve as a staff or coordination role
Authority is derived from ownership of outcomes
Profile and Experience
12 to 15 plus years senior hotel operations experience
Proven multi unit leadership with direct GM accountability
Demonstrated P&L ownership
Strong owner facing credibility
Experience operating complex, mixed quality, or turnaround portfolios
Decisive leadership style with low tolerance for sustained underperformance
Comfortable operating as second in command without ego
Reporting Line
Reports to COO; direct reports include Collective Hotel General Managers
Salary
$250,000-275,000 base + bonus
Proper Perks & Benefits
Compensation & Recognition
Competitive Salary + Bonus: Rewarding exceptional talent and performance across all levels.
Recognition Programs: Celebrating achievements big and small through company-wide appreciation and milestone rewards.
Annual Performance Reviews: Regular opportunities for feedback, growth, and advancement.
Culture of Growth & Belonging
Culture of Growth: A collaborative, design-forward environment that values creativity, intelligence, and curiosity - where learning and excellence are a daily practice.
Guided Skills Development: Access to training, leadership programs, mentorship, and cross-property mobility to encourage achievement and discovery.
Diversity, Equity, Inclusion & Belonging: We honor individuality while fostering a culture of respect and belonging across all teams.
Community Engagement: Opportunities to give back through local volunteerism, sustainability, and charitable partnerships.
Health & Wellness
Comprehensive Health Coverage: Medical, dental, and vision plans through Aetna, designed to fit a range of personal and family needs.
Wellness Access: Company-subsidized memberships with Equinox and ClassPass, plus wellbeing workshops and mental health resources.
Employee Assistance Program (EAP): Confidential support for emotional wellbeing, financial planning, and life management through Unum.
Time Off & Flexibility
Paid Time Off: Flexible PTO plus 11 paid holidays each year for corporate team members.
Paid Parental Leave: Paid time off for eligible employees welcoming a new child through birth, adoption, or foster placement.
Flexible Work Practices: Hybrid schedules for eligible roles and an emphasis on work-life balance.
Financial Wellbeing & Core Protections
401(k) Program: Company match of 50% of employee deferrals, up to the first 4% of eligible compensation.
Employer-Paid Life & Disability Insurance: Core protections with optional additional coverage.
Financial Education: Access to planning tools and workshops to support long-term stability and growth.
Lifestyle & Travel Perks
Hotel Stay Benefits: 75% off BAR (floor of $100) across the Proper portfolio.
Design Hotels Partnership: 50% off participating Marriott Design Hotels.
Dining Discounts: 75% off food & beverage at all Proper Hospitality outlets.
Lifestyle Perks: Complimentary or subsidized parking, cell phone reimbursement, and exclusive hospitality and retail discounts.
Why Join Proper Hospitality
At Proper, we build experiences that move people - and that begins with the team behind them. As a best-in-class employer, we're committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it's an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (
Care Proper
), strive for excellence in everything we do (
Achieve Proper
), think creatively and resourcefully (
Imagine Proper
), and take pride in the style and culture that make us who we are (
Present Proper
).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our
Best Place to Work
initiative is a living commitment - a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job - it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
$250k-275k yearly 2d ago
Director, Workgroup Operations
American Hotel & Lodging Association 3.7
Washington, DC jobs
HTNG is AHLA's technology arm, and workgroups are an important driver of member value. Workgroups are formed to solve a specific problem or adapt new technologies to the hospitality industry. Workgroup deliverables include - technical specifications, best practices, white papers, buyer's guides, and webinars.
This position is key to workgroup development, management, coordination, and facilitation, ensuring alignment with organizational objectives and effective project execution across diverse teams. Key responsibilities include providing leadership and guidance to workgroup leaders and members, managing multiple projects concurrently, and promoting a culture of collaboration and excellence. The Director leverages advanced project management skills, strong leadership capabilities, and effective communication to drive successful outcomes.
Responsibilities:
Workgroup and Project Management: Oversee the operation of multiple workgroups, ensuring that they are properly resourced, organized, and functioning effectively. Provide guidance and support to workgroup leaders and members to help them achieve their goals and deliverables in a timely manner and in accordance with quality standards. Monitor project milestones, risks, and dependencies to mitigate issues and drive successful outcomes.
Documentation and Technical Standards: Lead the development and maintenance of documentation for workgroup initiatives, including technical standards, guidelines, and best practices. Ensure documentation is clear, accessible, and regularly updated to support consistent application across teams. Establish and promote technical standards to guide workgroup activities, ensuring alignment with organizational goals and industry best practices. Encourage knowledge sharing and transparency within and across workgroups to foster continuous learning.
Leadership and Mentorship: Provide strong leadership and mentorship to workgroup leaders, helping them develop their skills, build cohesive teams, and drive successful outcomes. Foster a culture of accountability, excellence, and continuous improvement within the workgroups.
Facilitation and Collaboration: Facilitate virtual and in-person meetings and collaborative sessions among workgroup members to drive progress on key initiatives, resolve conflicts, and make informed decisions. Promote open communication, active participation, and consensus-building across diverse teams. To ensure inclusion of global members, solicit feedback from interested parties offline if they are unable to join calls due to time zone differences.
Stakeholder Engagement: Engage with internal and external stakeholders to understand their needs, priorities, and expectations related to workgroup initiatives. Build strong relationships, manage expectations, and ensure alignment between workgroup activities and organizational objectives.
Performance Monitoring and Reporting: Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness and impact of workgroup activities. Prepare regular updates and presentations to communicate progress, achievements, and challenges to senior leadership and other stakeholders.
Conference Programming and Execution: Assist the VP HTNG Operations and colleagues with the planning, programming, and execution of AHLA events, particularly the HTNG international conferences. Participate as a speaker and panel moderator as needed.
Continuous Improvement: Drive a culture of continuous improvement within the workgroups, encouraging innovation, experimentation, and learning from both successes and failures. Identify opportunities to streamline processes, enhance collaboration, and optimize outcomes.
Requirements
Skills and Attributes:
Strong understanding of hotel operations and technology stack that enables it.
Proficiency in hotel network infrastructure, Wi-Fi, telecommunications, device management or software and integrations, including XML/JSON, object modeling, online documentation is a plus.
Experience with technical aspects of projects, updating best practices, and facilitating communication with technical teams. Strong analytical and problem-solving skills, with the ability to analyze complex issues, identify root causes, and develop effective solutions.
Strong interpersonal and communication skills, with the ability to build relationships, influence others, and facilitate productive discussions and decision-making.
Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve excellence.
Strategic thinking and problem-solving abilities, with a focus on driving innovation and continuous improvement.
Adaptability to navigate complex challenges and comfort with ambiguity
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Other:
Hybrid / In-office position based in Washington, D.C.
Moderate domestic and international travel is required.
Target salary range for this position is between $110,000 - $130,000 annually
Benefits
AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$110k-130k yearly 2d ago
Vice President of Multi-Family Operations
East West Hospitality 3.7
Avon, CO jobs
East West Hospitality is building a new luxury multi-family operating platform and is seeking a senior leader to shape and lead this next phase of growth.
The Vice President of Multi-Family Operations will establish, scale, and lead East West Hospitality's multi-family division as a distinct business vertical within our organization. This role goes well beyond traditional property management. It is an opportunity to build the strategy, operating model, and brand standards for a growing portfolio of high-end residential and mixed-use communities developed by East West Partners and other future partners.
The VP will serve as the business leader for this platform, owning financial performance, shaping the resident experience, partnering closely with developers and investors, and positioning East West Hospitality as a best-in-class luxury multi-family operator. This position reports directly to the Chief Executive Officer of East West Hospitality.
What You Will Do
Build & Lead the Multi-Family Business
Create and execute the long-term strategy for East West Hospitality's multi-family division.
Design a scalable operating platform, including brand standards, service model, systems, and playbooks.
Lead organizational design, staffing models, and leadership development across markets.
Establish KPIs, performance benchmarks, and operational scorecards.
Own Financial Performance
Full divisional P&L ownership with accountability for NOI, margins, and operational efficiency.
Oversee pricing strategy, rent structures, renewals, and expense management.
Develop and manage financial models, budgets, and performance forecasts.
Partner with ownership groups on capital planning, reinvestment strategies, and long-term value creation.
Partner with Developers & Investors
Serve as the primary operational partner to developers, asset managers, and capital partners.
Provide operational input during design, programming, amenity planning, and technology selection.
Support underwriting, operating proformas, and management agreement discussions.
Represent East West Hospitality in investor and developer conversations and industry forums.
Set the Standard for Resident Experience
Establish a luxury, hospitality-infused resident experience that differentiates East West in the market.
Ensure consistency in service delivery, communication, and community engagement across properties.
Oversee resident satisfaction, reputation management, and retention strategies.
Lead Operations at Scale
Guide lease-up strategy for new developments and corrective action for underperforming assets.
Oversee systems selection and implementation (property management platforms, pricing tools, resident apps, access control, emerging technologies).
Ensure compliance with regulatory, safety, and insurance requirements.
Location: This role is based in Colorado and may be located in the Denver/Front Range or Eagle County area. Regular travel to operating and development sites is expected
Employment Type: Full Time, Year Round
Pay Rate: $150 - $220k annually bonus eligible
Closing: 01/31/2026 or until filed
Who You Are
You are a senior leader who has built or scaled a multi-family or residential platform, not just managed properties.
You bring:
A strategic mindset with the ability to translate vision into execution.
Deep operational credibility in luxury or institutional multi-family.
Comfort operating at the intersection of operations, development, finance, and brand.
A leadership style that builds trust, accountability, and high-performing teams.
A hospitality-driven approach to residential living.
Qualifications
10+ years of progressive leadership experience in multi-family or mixed-use operations, including 5+ years at a senior or executive level.
Demonstrated success launching or scaling a property management platform or business line.
Experience leading lease-up and stabilized luxury communities across multiple markets.
Proven P&L ownership and strong financial acumen.
Experience collaborating closely with developers, GC teams, asset managers, or investors.
Strong understanding of hospitality-driven service standards and high-end residential brands.
Bachelor's degree in business, real estate, hospitality, or related field preferred.
CPM, CAM, or similar professional designations preferred.
Benefits & Perks
Health Insurance: Medical, Dental, Vision
Unlimited Time Off & Paid Sick Time
$1000 Wellness Bonus/ Year
401(K) Plan with Discretionary Employer Match
Discounts at Marriott properties worldwide
Sabbatical Program
$500 Referral Program
Why East West Hospitality
East West Hospitality is a values-driven organization with 40 years in luxury hospitality, resort operations, and residential communities. Our culture is defined by:
Authentic hospitality
Care for place and people
Long-term partnerships
Excellence without pretense
This role offers the rare opportunity to build something enduring - a new business platform within a respected, established organization.
$150k-220k yearly 1d ago
Area Director of Revenue Mgmt
Sage Restaurant Group 4.5
Santa Monica, CA jobs
Why us?
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
The Pierside Hotel
inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing.
You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s.
Job Overview
The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.
Responsibilities
Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
Ensure sales training is provided to Front Office and Reservation associates.
Continuous analysis of competitive set, price positioning, seasonality and mix.
Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
Develop monthly room's revenue forecast to be accurate within 5%.
Review & analysis of Online Reputation management tool and online marketing analytics.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.
Qualifications Education/Formal Training
Four year degree preferred.
Experience
3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required.
Knowledge/Skills
Excellent knowledge of transient, group, and catering customer segments.
Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
Excellent understanding of total hotel revenue management concepts, processes, and systems.
Understands both Brand strategies and cultures.
Knowledge of advanced revenue management techniques.
Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
Negotiate, convince, sell and influence professionals and or associates.
Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
Physical Demands
Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback.
Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews.
Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5%
Travel - 30-50% travel to hotel properties required.
Environment
Prolonged sitting throughout entire shift at computerized workstation in office environment.
Benefits
Eligible to participate in Sage bonus plan
Unlimited paid time off
Medical, dental, & vision insurance
Eligible to participate in the Company's 401(k) program with employer matching
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Salary
USD $130,000.00 - USD $140,000.00 /Yr.
EOE Protected Veterans/Disability
#J-18808-Ljbffr
$130k-140k yearly 5d ago
Director of People + Culture
Aparium Hotel Group 3.9
Washington, DC jobs
is exempt
Accepting application through January 23, 2026, or until filled
WHO WE ARE
Hotels done differently. It is not just a slogan; it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve.
A littlebitrebel, a little bit refined, The Populus is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a social club can be, Populus thrives on the counterculture spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Populus believes the more interested you are, the more interesting you are!
Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Populus, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create.
WHO YOU ARE
Your past experiences have led you to understand that there is an Art + Science to the how and what an HR professional is responsible for; not all remedies can be outlined in a policy or noted in a handbook. You are an advocate for the employees and, in return, understand the strategic direction of the business and how people drive the company's success. In the past, you have read those articles about why people dislike an HR department and said to yourself, “I agree - I too want to modernize the role and responsibilities of HR.” Your passion for your business has led you to interpret a P&L, understand the current marketing strategy, and challenge the status quo. You continually find ways to partner with your peers to identify a better way of doing things and have the grit and tenacity to see it through.
THE ROLE
As the Director of People & Culture, you are the guardian of the cultural pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all employees, implementing proven practices and programs in which employees feel recognized, valued, and supported. This position leads all facets of the function of the property, with one (1) direct report. If you only prefer to “see the forest” and are not willing to “plant the trees,” then this is not a role for you.
WHAT YOU WILL DO
Acts as guardian of the cultural pillars of People, Place, and Character that promotes an engaging, positive, and safe work environment for all employees; implements proven practices and programs in which employees feel recognized, valued, and supported; shows courage by addressing individuals who negatively impact our aspiring culture
Knows the pulse of the local talent pool, can be seen connecting with potentials around town; does what it takes to attract like-minded individuals, aware of local market compensation offerings to ensure the hotel is competitive; creates a seamless interviewing process, efficient background check methodology and productive onboarding process for new associates
Demonstrates subject matter expertise for their respective field by ensuring compliance to mandatory labor laws, acts, and fair practices; is always abreast and proactive to upcoming changes for city, state, and federal labor statutes or by laws that impact and protect our people and company; and “go-to” expert on associates benefits plans and enrollment by simplifying what may be complex information for others
Fluent in people metrics and performance management practices that drive a high-performing culture, which includes owning the corrective action process, meaningful performance discussions, impactful training solutions, mature facilitation skills, and guiding career development progression that drives the company's people and business strategy
Collaborative and strategic partner to the General Manager and the Executive Committee for planning the property goals, questioning existing practices, ensuring appropriate staffing levels, coaching for performance, and heightening service levels
Practices sound financial decisions to ensure the appropriate budgets are in place and adhered to that provide the necessary resources, events, and programs for the recognition, rewards, and development of the people and celebrate the culture
Demonstrates a passion for “being in the know” by spending time in departments, attending shift briefings or department meetings; exhibits servant leadership by lending a hand during “crunch” time
Displays a collaborative spirit with peers and managers by exchanging ideas and valuing differing opinions; facilitates focus groups and identifies methods for employees to voice ideas or recommendations and ensures remedies are implemented
Knows how to keep a secret, able to investigate matters confidentially, and be a confidant to all associates by maintaining discretion in sensitive manners; can take their “HR” hat off based on the situation and coach peers and managers to address performance concerns with their associates
Use various communication channels to guarantee people are “in the know” by using traditional methods to modern practices; ensure messaging represents the brand and is meaningful to all associates. Ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible
POSITION REQUIREMENTS
Minimum of five (5) years as an HR Generalist within an upscale and people-focused environment
Bachelor's degree in a related field of Human Resources Management, Business, or Psychology is respected, though not required
SHRM Certification respected, though not required
Adaptable interpersonal skills to communicate and address all employee levels of the hotel
Professional proficiency in the English language in reading, writing, and verbal communication
HOW YOU LEAD
Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders
Approach fact-finding and discovery missions in a collaborative effort; valuing the input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups, and knowing how to use discretion when appropriate, understanding the difference between transparency and confidentiality
Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts; able to express a point of view without it being driven by your ego
SALARY
$100,000 - $120,000
EEO Statement
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and where they come from and take pride in who we serve.
#J-18808-Ljbffr
$100k-120k yearly 2d ago
Chief Executive Officer
Boys & Girls Club of The Heartland 3.5
Poplar Bluff, MO jobs
The Opportunity
An exciting opportunity to lead and impact the Boys & Girls Club of the Heartland (BGCH) is open, and we are looking for our next Chief Executive Officer to make a positive impact on kids' lives. We're seeking candidates who will lead the overall planning and operation of the organization - while providing leadership, direction, and support to the Board of Directors. You will be responsible for bringing the organization's mission to life, as you work to ensure that area kids and teens achieve great futures by delivering a safe and fun space, creating an engaging Club experience, and managing caring professionals to guide them along the way.
As a powerful testament, an astounding 54% of national Club alumni have expressed that the Club has had a life-altering impact on them. This highlights the incredible opportunity that awaits you and your team to make a profound and transformative difference in the lives of our youth, which will undoubtedly bring about profound and lasting changes.
The ambition for the future of the organization is to be able to increase the Boys & Girls Club of the Heartland's positive impact in the Southeastern Missouri area. One way to achieve that is to increase the number of youths served. Improving program efficacy is another way. Some combination of the two is the likely strategy for success. The new CEO will be tasked with setting the vision, garnering the community's support, and harnessing the resources to achieve this two-fold impact improvement.
Key Responsibilities
Partner with the Board of Directors in the development and implementation of strategic plans, as well as annual goals and objectives; financial, program and administrative management; and leadership of the organization. Guidance and direction are provided by the Chair of the Board, and by the Board and its Executive Committee.
Engage individuals, service organizations, and the broader community to promote Boys & Girls Clubs programs, and services, through strategic, collaborative communication.
Direct and participate in public relations and fundraising activities; lead activities to raise funds or otherwise solicit and gather monetary donations or other gifts for the organization
Establish goals and budgets; develop policies and procedures.
Monitor and approve the organization's program services to ensure achievement of the mission and goals of BGCH in collaboration with and support of the Board of Directors.
Oversee management and attainment of resources necessary to ensure the stable financial operations of the organization are conducted in accordance with applicable laws.
Responsibility for ensuring the integrity, accuracy, and transparency of the organization's financial records and reports. This responsibility includes establishing and maintaining effective internal controls, ensuring compliance with applicable federal, state, and local laws and regulations, and adhering to generally accepted accounting principles (GAAP) or other applicable financial reporting standards.
Oversee staffing activities of the organization, including recruiting, training, mentoring, and evaluating both paid and volunteer staff.
Provide leadership to Club staff by developing administrative and operational standards by which goals will be met.
Provide professional leadership to the Board of Directors to ensure the development of an effective and motivated Board, including identification, recruitment, training, and involvement of Board members in meeting the goals of the organization.
Demonstrate that safety is a core value, ensure that the management system conforms with membership requirements and industry standards and is actively engaged in the safety improvement process.
Establish, implement, and monitor organizational standards and performance measures that define effective safety practices; ensure annual training and reinforcement of these standards; and proactively identify vulnerabilities, assess risk exposure, and implement strategies to mitigate and manage risk.
Ensure the organization maintains full compliance with all membership requirements, standards, and policies of Boys & Girls Clubs of America, as well as those of other affiliated and regulatory agencies.
Serve as point of escalation, feedback and approval for reportable Club incidents ensuring that all accident and incident reports are completed, up to date and submitted to the administrative office for archiving.
May be assigned special projects periodically by the Board of Directors.
Reports to the Board of Directors.
Required Knowledge, Skills, and Abilities
Demonstrated ability to organize, direct, plan and coordinate operations in a multi-unit organization.
Documented success in fundraising or revenue generation, including individual giving, corporate partnerships, grants, and other contributed or earned income sources.
Leadership skills, including negotiation, problem-solving, decision-making and delegation.
Strong communication skills, both oral and written; ability to speak effectively and persuasively to groups and individuals.
Demonstrated competency and ability in establishing and maintaining effective working relationships with a Board of Directors, staff, community groups and other related agencies.
Demonstrated ability to supervise professionals and other staff/volunteers who may be in distant subunits of the organization.
Demonstrated ability to develop, lead, and empower teams by fostering a culture of accountability, inclusion, and continuous improvement. This includes setting clear expectations, providing coaching and feedback, enabling professional growth, and equipping team members with the resources and authority necessary to achieve organizational objectives and sustained success.
A demonstrated high level of professionalism, evidenced by consistent ethical conduct, sound judgment, and effective interpersonal communication.
A proven history of consensus building and conflict resolution, with the ability to navigate differing perspectives, facilitate constructive dialogue, and achieve aligned outcomes among diverse stakeholders.
Advanced knowledge and expertise in asset management, including financial resources and property.
Demonstrated skills and competency in the following areas preferred: the mission, objectives, policies, programs, and procedures of Boys & Girls Clubs; the principles and practices of nonprofit organizations and their management; and resource development activities and sources of funding.
Education
Bachelor's degree from an accredited college or university required, with an advanced degree preferred, but experience will be considered in lieu of a degree
$21k-26k yearly est. 5d ago
Director of Culinary
Idle Hour Country Club 3.6
Lexington, KY jobs
Executive Culinary Systems Leader
Idle Hour Country Club - Lexington, Kentucky
Reports to: Clubhouse Manager, General Manager / COO
About Idle Hour-
Founded in 1946, Idle Hour Country Club is a private, member-owned club defined by tradition, hospitality, and multi-generational community. As we enter an exciting new chapter - including a major kitchen renovation - we are seeking a senior culinary leader to help architect the next evolution of our dining experience.
Position Overview-
The Director of Culinary is Idle Hour's senior culinary authority and systems leader. This is an executive-level leadership role focused on building standards, mentoring culinary leadership, and designing the operating frameworks that deliver timing, quality, and consistency at scale across all culinary venues.
This is not a daily line position.
It is a leadership, architecture, and continuity role.
The Director of Culinary partners closely with the Executive Chef, F&B leadership, and General Manager to ensure culinary excellence is not dependent on any one person - but built into the system itself.
Core Responsibilities-
Culinary Systems Leadership
Serve as the Club's senior culinary authority and standards architect
Design and maintain culinary operating systems that ensure consistency, accountability, and quality across all outlets
Establish final quality control and substitution governance standards
Build, document, and evolve operating frameworks that protect the member experience
Leadership Development & Continuity
Mentor the Executive Chef, Sous Chefs, and culinary leadership team
Build succession pipelines and leadership bench strength
Develop training frameworks, standards documentation, and accountability loops
Serve as the continuity backstop - fully capable of stepping into kitchen leadership when required
Renovation-Phase Architecture
Design and oversee interim operating models during the renovation phase
Architect temporary production, menu tiering, labor, and service continuity frameworks
Partner with FOH leadership to control guest expectations and protect experience during construction
Menu & Culinary Direction
Partner with the Executive Chef to guide menu architecture, innovation, and seasonal planning
Ensure recipe standardization, plating consistency, and production timing discipline
Support signature dining experiences, tastings, and culinary programming
Financial & Operational Stewardship
Provide strategic oversight of food cost controls, labor architecture, and waste management
Partner with Finance on budgeting, purchasing strategies, and inventory governance
Protect operational efficiency and accountability across all culinary cost centers
Cross-Departmental Partnership
Partner with FOH, Events, and Membership leadership to align pacing, execution, and member recovery
Monitor Dining Experience Survey feedback and ensure structural corrective action loops
Support committee and Board communication as a culinary systems leader
Success Profile-
The ideal candidate is:
A systems thinker who designs operations rather than merely managing shifts
A leadership multiplier who develops people and protects standards
Calm, structured, and decisive
Comfortable in executive-level accountability environments
Energized by building something lasting
Qualifications-
10+ years of progressive culinary leadership experience in private clubs, luxury hospitality, or fine dining
Demonstrated success in building culinary systems, mentoring leaders, and driving consistency at scale
Strong financial acumen in food cost, labor architecture, and purchasing strategy
Able to step into kitchen leadership when continuity requires
ACF or comparable certification preferred
Experience with Jonas or similar systems a plus
Deep appreciation for tradition, hospitality, and member-first culture
Compensation & Benefits-
Competitive salary commensurate with experience
Annual performance bonus tied to KPIs
Full benefits package (health, dental, vision, 401(k))
Relocation assistance negotiable
Continuing education and professional development support
To Apply
Interested candidates should submit a résumé and brief cover letter to:
Chris Kennedy, CCM
General Manager / COO
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