Information technology internship jobs in Chapel Hill, NC

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

WE ARE HIRING! AtkinsRéalis is seeking an ITS/Traffic Engineering Intern to join our Raleigh, NC office. ABOUT US AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most. Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day. RESPONSIBILITIES Design and develop plans and drawings, which may include the development of preliminary layout and/or final drawings related to ITS and Traffic design. Specifically, our work includes traffic signal design, fiber optic communications cable routing and splicing, utility coordination, signing and striping, traffic safety studies, and more. Organize and conduct ITS and Traffic engineering investigations, planning, and analysis which have a well-defined scope. Outline and prepare relatively straightforward technical reports of sections of more complex reports, working under the periodic review of a more experienced professional. Research feasibility of alternative design approaches, site conditions, regulatory agency specifications, industry best practices, state of the practices, and emerging technologies. Contributes to the development of specifications and permit applications and writes miscellaneous reports. Prepares preliminary man-hour, cost and material quantity estimates. Participates in quality control checks, maintaining quality standards in all work produced, checking computations, and/or reviewing reports, designs, and drawings developed by others. Coordinate with other disciplines as . Perform field observations of construction where appropriate. Perform such other duties as the supervisor may from time to time deem necessary. QUALIFICATIONS EXPERIENCE: Must have completed 60 hours towards a civil engineering degree from an ABET accredited program by the start of the internship (Summer 2026). EDUCATION: No experience is generally if accepted into an Associate's or Bachelor's degree program in a related technical field. SPECIAL SKILLS: Basic computer skills to enter data into spreadsheets or databases Math skills to perform simple calculations; willingness to learn. Proficiency in Microsoft Office Experience with AutoCAD or MicroStation (preferred) PROFESSIONAL REGISTRATIONS: None WHY JOIN US? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs. By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven new professionals like you to help shape what's next. Let's build the future-together. WHAT WE OFFER AT ATKINSRÉALIS: At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact. As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including: Competitive salary Hands-on experience with industry leaders Support and mentorship from various professionals throughout the business Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing: Opportunities to work on various projects of ranging size and scope Support & structured mentorship from various professionals throughout the global AtkinsRéalis network Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication Integration into a robust Emerging Professional Network Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here. Expected compensation range is between $25 - $31 hourly depending on skills, experience, and geographical location. Are you ready to start your career with us? Apply today and help us shape something extraordinary. AtkinsRéalis is an equal opportunity, Drug-Free employer. EOE/Veteran/Disability Please review AtkinsRéalis' Equal Opportunity Statement here. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** #URR100 Worker TypeEmployeeJob TypeCasual At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

We are seeking skilled a Junior Systems Administrator with expertise in Windows Server Operations, VMware, and Azure Administration to join our team onsite in Durham, NC. The ideal candidate will have hands\-on experience with River Meadow migration tools and will work closely with application teams to support, maintain, and optimize our client's technology stack. Key Responsibilities: • Administer, maintain, and troubleshoot Windows Server environments (versions 2008 through 2025). • Manage and optimize VMware vSphere infrastructure (version 8.x). • Perform Azure Administration tasks, including resource provisioning, monitoring, and security management. • Collaborate directly with application teams to ensure system reliability, performance, and scalability. • Support server migrations and cloud adoption initiatives, leveraging River Meadow experience. • Implement and maintain system security protocols, backups, and disaster recovery plans. • Monitor system performance and proactively identify and resolve issues. • Perform occasional travel to client plants across the U.S. for onsite support and projects (most work will be in Durham, NC). Requirements Required Qualifications: • Experience in Windows Server administration (2008-2025). • Strong background in VMware vSphere administration (8.x preferred). • Hands\-on experience with Azure Administration in enterprise environments. • Experience with River Meadow migration tools or similar technologies. • Solid understanding of networking fundamentals, Active Directory, DNS, DHCP, and Group Policy. • Proven ability to work collaboratively with application teams and cross\-functional stakeholders. • Excellent troubleshooting, problem\-solving, and documentation skills. • Ability to travel occasionally for onsite support at remote facilities. Preferred Qualifications: • Industry certifications such as MCSE, VMware Certified Professional (VCP), or Azure Administrator Associate. • Experience in manufacturing or plant\-based IT environments. Work Environment: • Onsite role in Durham, NC with occasional travel to plants nationwide. • Fast\-paced, collaborative environment with direct engagement with technical and business teams. "}}],"is Mobile":false,"iframe":"true","job Type":"Contract","apply Name":"Apply Now","zsoid":"689506860","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Consumer"},{"field Label":"City","uitype":1,"value":"Durham"},{"field Label":"State\/Province","uitype":1,"value":"North Carolina"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"27703"}],"header Name":"Jr. System Administrator \- 12056","widget Id":"5**********0072311","is JobBoard":"false","user Id":"5**********0751003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":false,"job Id":"5**********8613730","FontSize":"12","location":"Durham","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"951ctcdc443cbcd1e43439238ec196e13f682"}

At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives. Join us in our pursuit of answers **.** **Labcorp 2026 Global Internship Program Exciting Internship Opportunity - IT Enterprise Architecture Intern!** Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives. **Internship 2026 Dates: May 18, 2026 - August 7, 2026** **About the Program:** As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through: + **Enterprise-wide learning experiences** that introduce you to key business functions across Labcorp + **Leadership exposure and visibility** , including direct interaction with senior leaders + **An immersive, in-person intern event June 2-4, 2026** designed to connect you with peers and deepen your understanding of our mission + **Senior leader speaker sessions** offering insights into strategy, innovation, and career growth + **Continuous opportunities to connect and grow,** from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey + **Connection to Labcorp's inclusive culture** through engagement with our **employee resource groups (ERGs)** and values-driven community initiatives + **Dedicated mentoring connections** to guide your growth, provide career advice, and support your internship journey **Internship Details** + **Duration:** 12 weeks, full-time + **Dates of Internship:** May 18, 2026 - August 7, 2026 + **Hours:** Monday-Friday 40 hrs/week + **Eligibility:** Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply. **Why Labcorp?** In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery. **Ready to make a difference?** Apply now to launch your career and create real impact for patients worldwide. **\#FutureofLabcorp** **About the Team:** The Labcorp IT Enterprise Architecture department is responsible for defining and maintaining the strategic technology roadmap that aligns with the organization's business goals. It provides governance, standards, and architectural guidance across infrastructure, applications, data, and security domains to ensure scalable, secure, and cost-effective solutions. The team collaborates with stakeholders across IT and business units to evaluate emerging technologies, drive innovation, and support enterprise-wide digital transformation initiatives. **Internship Assignment Summary:** + Assist in documenting and refining enterprise architecture standards, principles, and reference models. + Participate in technology assessments and evaluations of emerging tools and platforms. + Support the development of architectural diagrams and roadmaps for key business initiatives. + Collaborate with cross-functional teams to gather requirements and align IT solutions with business strategies. + Gain exposure to cloud architecture, data governance, cybersecurity frameworks, and application lifecycle management. + Attend architecture review boards and contributed to discussions on solution design and compliance. + Learn how to apply enterprise architecture methodologies such as TOGAF and Zachman Framework. + Develop communication and presentation skills by preparing reports and sharing findings with senior architects. + Acquire hands-on experience with tools like ServiceNow, Lucidchart, and enterprise modeling platforms. + Build a foundational understanding of how strategic IT decisions impact business operations and innovation. **Education/Qualifications/Skills:** Education + Currently pursuing a Bachelor's or Master's degree in Computer Science, Information Technology, Systems Engineering, or a related field. + Coursework in enterprise architecture, systems design, cloud computing, or IT strategy is a plus. Qualifications + Strong academic performance with a demonstrated interest in enterprise-level IT systems and architecture. + Familiarity with enterprise architecture frameworks such as TOGAF, Zachman, or FEAF. + Understanding of IT infrastructure, application development, data management, and cybersecurity principles. + Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and modern integration technologies. + This position is not eligible for visa sponsorship. Skills + Analytical thinking and problem-solving abilities with attention to detail. + Proficiency in tools such as Lucidchart, Visio, ServiceNow, or similar modeling and documentation platforms. + Basic knowledge of programming or scripting languages (e.g., Python, Java, SQL). + Strong written and verbal communication skills for technical documentation and stakeholder interaction. + Ability to work collaboratively in a team environment and manage multiple tasks effectively. + Curiosity and willingness to learn about emerging technologies and enterprise IT trends. **Application Window: 11/24/25-12/15/25** **Pay Range: $22-$25/hr** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.** **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. About This Internship Arch's internship program offers students a unique opportunity to gain hands on experience in the insurance industry. It provides challenging learning experiences that serve as a foundation for interns to explore their career choices and to develop professional skills. Working alongside some of the most talented members of the specialty insurance industry, interns will gain relevant expertise in various aspects of the field, participate in learning activities and receive ongoing feedback. About This Role Support the CONNECT servicing portal and Spark UI applications used by Arch MI customers and internal business teams. Perform servicing functions such as loan boarding, loan updates, service transfers, cancellations, and cash management. Enhance features of the Spark application using Java, Spring Boot, and Angular to meet business team requirements. Collaborate on infrastructure components including Azure ARO (OCP), Kafka, AMQ, DataGrid, Qlik, MS SQL Server, MongoDB, DB400, Dynatrace, Splunk, and OpsGenie. Troubleshoot and optimize application performance using monitoring tools like Dynatrace and Splunk. Assist in integrating data sources and services to support scalable and reliable servicing operations. Qualifications Actively completing a graduate degree in Computer Science, or relevant program. Minimum 3.0 GPA or higher. College level - Graduate student, with graduation dates ranging from December 2026 - May 2027. Proficiency in Java, Spring Boot, and JUnit required. Experience with Typescript and Angular preferred. Entrepreneurial spirit along with the desire to be a continuous learner. Team player who collaborates effectively. Self-starter who can work independently and deal effectively with multiple tasks/priorities in a fast-paced environment. Location & Work Arrangement The program dates are June 1, 2026 - August 7, 2026. This position is classified as a hybrid position. You will work 2 days onsite and 3 days from home. This position is located in Greensboro, NC. Relocation and housing assistance is not provided for this role. Timeline Arch internship positions will be posted from October 2025 and will be unposted when filled. Pay For individuals assigned to or hired to work in Greensboro, NC, the hourly rate is $26-28 as of the time of posting. The breadth in the range exists to accommodate students in specialized programs such as actuarial candidates and graduate students. Any actual rate offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, along with the education & qualifications of the candidate. The above range may be modified in the future. Intern position is eligible for select Arch benefits. #LI-KK1 $25 - $28 per hour Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14500 Arch U.S. MI Services Inc.

Pureflow IT Specialist About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture. About the Position: The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise. Job responsibilities are expected to include, but not be limited to, the following: Configure equipment and host onboarding for new users Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc. Remote support for users in external branch locations Manage VoIP phone system equipment and directory Sustain company network connectivity and security Assign software licenses and support installation of various applications Maintain IT files on the server and online in the cloud Schedule server updates, backups, and retrieve backups when needed Update IT equipment and software with new firmware, drivers, etc. Develop documentation, including SOPs and work instructions Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.) Assist with AV resources (conference rooms and Teams meetings) Adhere to company SLAs and is available during IT emergencies Available to work during non-standard hours for planned updates Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed. Strive for security and confidentiality in all IT functions with a Zero Trust mindset. Qualifications: 1-2 years of experience in the enterprise computer service field An Associate degree or Technical certification in the computer service field Previous experience in a Windows network environment Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central Perks: Competitive base salary Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more $1-for-$1 401(k) match up to 4% after 1-year of service 9 Company-paid holidays Generous personal time off that increases with tenure Education assistance Employee referral bonus program Ongoing training and development by internal and external industry experts W o r king Conditions: Usual office working conditions. The regular hours for this position are Monday through Friday, 8:00am - 5:00pm Additional hours may be required depending on project load. P ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions. Please visit our website at ******************* for additional information and to apply online.

Schedule - 34.5 hours a week, Monday - Friday // May 26 - July 31, 2026 Application Deadline: Sunday, December 7, 2025 at 11:59PM EST Advance Auto Parts is more than just an auto parts store - we're a recognized leader in the automotive aftermarket industry. As part of our commitment to innovation and growth, we're excited to welcome a new cohort of interns to join our team. This 10-week paid internship offers students the opportunity to gain hands-on experience across various areas of our business. The program begins with a comprehensive orientation week, where interns will learn about our company's history, values, and culture, while connecting with team members across the organization. Each intern will be paired with a dedicated mentor to provide guidance and support throughout the program. Interns will then transition into their assigned functional teams, where they'll actively contribute to meaningful projects aligned with key business initiatives. This is not a job shadowing experience - it's a chance to make a real impact, collaborate with professionals, and immerse yourself in our dynamic workplace. The program fosters a fun, team-oriented environment, encouraging strong peer relationships and professional development. At the conclusion of the internship, participants will present their project outcomes and proposed solutions to senior leaders, offering valuable exposure to executive-level decision-making. Advance Auto Parts is proud to champion diversity and community engagement. But don't just take our word for it - apply today and experience it for yourself. Summary The Information Security Intern will assist the IT security team in safeguarding the organization's systems, data, and networks. This role involves supporting security monitoring, vulnerability assessments, incident response, and compliance activities. The intern will gain hands-on experience with security tools and processes while contributing to projects that enhance the company's cybersecurity posture. Ideal candidates are detail-oriented, proactive, and passionate about information security. General Job Responsibilities. Assist in monitoring security alerts and analyzing potential threats. Support vulnerability scanning and remediation efforts. Help maintain and update security documentation, policies, and procedures. Participate in incident response activities and root cause analysis. Conduct research on emerging security threats and recommend mitigation strategies. Collaborate with IT teams to ensure compliance with security standards and best practices. Qualifications Currently pursuing a degree in Cybersecurity, Information Technology, Computer Science, or related field. Rising or Current Senior at the time of application (Expected Graduation between December 2026 - May 2027). Highly motivated/ driven. Takes a proactive approach to assignments with the ability to work independently. Can successfully navigate through ambiguity by asking questions, thinking critically, and using problem-solving skills. Well-developed organizational skills with the ability to prioritize multiple tasks and meet deadlines. Basic understanding of networking concepts, operating systems, and security principles. Familiarity with security tools (e.g., antivirus, firewalls, SIEM) is a plus. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Knowledge of regulatory frameworks (e.g., NIST, ISO 27001) preferred but not required. What You'll Gain Real-world experience in the retail industry. Mentorship and networking opportunities. Potential for future employment opportunities. This position is located in Raleigh, NC. The program dates are May 26, 2026 - July 31, 2026. Application Deadline: Sunday, December 7, 2025 at 11:59PM EST Applicants must be legally authorized to work in the United States for ANY employer. This position is ineligible for employment visa sponsorship. This includes initial or change of employer filings of any kind, including but not limited to H-1B, TN, or E-3. #LI-KW1 California Residents click below for Privacy Notice: ***************************************************

This position will report to the Morehead Planetarium and Science Center ( MPSC ) Information Technology (IT) Manager. This position provides service-oriented technical support and/or training to Morehead staff and guests for a variety of hardware, software, operating systems, systems tasks, and networks. Principal duties require substantial knowledge, technical aptitude, and analytical skills in diagnosing and resolving customer problems both over the phone, email, online virtual conferencing, and in person. This position assists with helpdesk requests, systems tasks, and support of our staff and spaces - including classrooms, theaters, A/V technologies, and event spaces. The IT staff may be located in different buildings from the customers we support. A driver's license is required for this position to transport equipment to all our customer buildings, data centers, and other locations as needed. In addition, this person has administrative duties and assists the MPSC IT manager in planning and analysis. This position will regularly create documentation, procedures, policies, and host live trainings internal and external to the Morehead IT team. As an escalation point of contact for technicians (including student IT technicians), they will participate in efforts to collaborate with external technical support groups including campus ITS . This position will be expected to perform at a level that demonstrates high technical ability, excellent customer service, close attention to detail, and the ability, desire to learn new technical skills in the field, and work well independently and in a team environment. This position will schedule work with customers and keep them informed of status on a daily basis. This is an onsite position. This position is not eligible for remote work. It is expected to be in the office when performing duties of the position. Required Qualifications, Competencies, And Experience - Demonstrated and proven experience with Microsoft Windows, Linux, and Apple MacOS/iOS system administration. - Demonstrated and proven experience with AWS storage. - Demonstrated experience in image creation and deployment in Microsoft Windows and Apple MacOS/iOS environments. - Exceptional customer service skills with hands-on technical support experience supporting both Windows and Mac OS desktops, laptops, and mobile devices in a managed environment(s). - Strong communication and interpersonal skills with the ability to interact with a broad range of customers. - Ability to use a variety of resources to fulfill routine and non-routine support requests. These resources can include both the creation and application of written documentation, collaboration with MPSC IT staff and IT colleagues within the University community, online chat, email, and other communication mediums. - Ability to multi-task and set priorities. - Ability to work both independently and in a team. - Ability to mentor technicians and student technicians in developing their skills. - Strong attention to detail. - North Carolina driver's license required on start date. Preferred Qualifications, Competencies, And Experience - Knowledge of UNC policies and systems. - Experience with cloud computing. - Experience with VMWare and XCP -ng. - Experience with TrueNAS. - Experience with Docker. - Experience with Xen Server. - Experience with Ubuntu. - Experience with Portainer.io. - Experience with JAMF Pro and Microsoft SCCM . - Experience with Thinkbox Deadline. - Experience with Render Farms. - Project management experience. - Microsoft Office and Windows desktop certifications. - Experience with mobile device management solutions. - Windows scripting experience (batch and PowerShell). Work Schedule Monday - Friday, 8:00AM - 5:00PM; Evening work occasionally; Night work occasionally; On-call occasionally; Overtime occasionally; Weekend work occasionally

Who We Are TELUS Digital is an award-winning digital product agency driven by innovation and grounded in strategy and user-centered design. We create long-term partnerships with the world's leading brands to design and build digital flagship products crucial to their core business. TELUS Digital is continuing to grow and thrive as the largest independent agency in the US. Some of our clients include HBO, National Geographic, Hilton, Anheuser-Busch, and PepsiCo. In the span of a few short years, TELUS Digital has grown significantly and continues to expand our infrastructure and user base. The Opportunity Reporting to the IT Manager, IT Support Specialist is a role with endless opportunities to impact our teams, clients, and company. You'll be the primary point of contact for all things IT-related in our Durham office and will closely collaborate with our IT team on a global scale. As an integral part of the IT team, you'll be responsible for installation, integration, maintenance, troubleshooting, and upkeep of the software and systems that support our operations in the office. *This is not a remote position and is located in our Durham, NC office. Responsibilities You'll effectively work with technical and non-technical end-users to resolve software and hardware issues You'll administer and support the latest versions of MacOS, Linux, and Windows You'll manage and resolve A/V and conference room issues (Zoom, Meet, Webex, etc) You'll set up workstations and train new users on company software and systems (e.g. Okta and other SaaS systems) You'll troubleshoot complex issues in-person and via remote access tools You'll manage and purchase IT inventory and coordinate repair of a wide variety of hardware (e.g. laptops, desktops, accessories, phones) You'll manage accounts across multiple office Ideal Attributes You're able to effectively communicate technical concepts to technical and non-technical end users. You're not afraid to research and seek answers to obscure issues to keep us running smoothly You believe in documentation and are extremely organized with an eye for detail You can identify patterns and see where convention is necessary You use empathy to provide intuitive solutions with minimal disruption You can remain calm under pressure You have a tenacious approach to problem-solving and a relentless attitude toward removing obstacles You're curious to find the root cause and proactively develop permanent solutions to resolve and prevent recurring issues You're a self-starter and can operate independently or with IT colleagues across offices Qualifications 0-2 years of experience providing first or second-tier IT technical support You're familiar with helpdesk ticketing systems (e.g. ServiceNow) You have a track record of continuous learning of new technologies. Bonus Points You have experience working with a digital agency Experience with 1Password or Okta CompTIA A+ Why TELUS Digital? We offer a place to be yourself. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That's why TELUS Digital strives to build a team with diverse backgrounds, skills, and perspectives. You'll work hard here; however, we'll balance that with a culture that supports your growth and cares about your well-being. We're committed to creating an environment of inclusion - a place where every Tree can thrive. We want you to reach your fullest potential and part of your professional development at TELUS Digital will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits. TELUS Digital celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. What We'll Offer In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits: Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums) Life & Disability Insurance 401K matching Flexible paid time off & paid company holidays Parental Leave Employee Assistance Program (EAP) And more! *Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Role ranges are periodically reviewed and updated based on market changes, internal needs, and industry trends. To drive ongoing pay equity for team members, TELUS Digital conducts regular compensation audits. USA Pay Range $70,000 - $86,000 USD

Internship Description : Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we're in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit ************** or follow them on LinkedIn. Who We Are: Sometimes, a group of people come together and create something amazing. They don't let egos get in the way. They don't settle for the status quo, and they don't complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That's the culture, the moxie, and the story of Aspida. Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that's why we're doing things differently than everyone else in our industry. We're dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers. What We Are Looking For: This position will be within a certain area of the IT team from Software Engineering, Data Analytics, Infrastructure, or Business Analytics. As a broader part of the IT department, this position will have the ability to gain exposure to other functions and high impact projects. This role is required to be onsite 3 days a week at our Durham, NC headquarters. What You Will Do: Software Engineering Duties Assist in Software Development Write test, and debug code for internal tools or applications. Collaborate with engineers on feature development and bug fixes. Participate in Agile/Scrum Meetings Join sprint planning, standups, and retrospectives to understand the software development lifecycle. Code Review & Documentation Review pull requests and provide feedback under guidance. Maintain clean, commented, and documented code for assigned tasks. Business Analytics Duties Gather and Analyze Business Requirements Work with stakeholders to understand data needs and translate them into technical requirements. Dashboard & Report Creation Build and update dashboards using tools like Power BI, Tableau, or Excel to support business decision-making. Process Improvement Support Analyze workflows and identify inefficiencies or opportunities for automation. Competitor & Market Research Perform benchmarking studies and present findings related to product performance or business strategy. Data Analytics Duties Data Visualization Create visual representations of data trends and insights using tools like Python (Matplotlib, Seaborn), R, or visualization platforms. General IT Internship Duties Cross-Team Collaboration Wor closely with software developers, analysts, and project managers across departments. Ad Hoc Projects Support one-off technical or analytical projects as needed by the IT or data teams. Learning & Development Participate in training sessions, tech talks, or mentorship programs to enhance technical and soft skills. What We Provide: Hourly Full-Time hours 9-week summer program What We Believe: At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. Requirements What We Require: Actively pursuing Bachelor's degree in computer science, engineering, data analytics or related field Analytical and problem-solving skills Great attention to detail Interpersonal skills Proficiency in Microsoft suite Clear and concise written and verbal communication skills

This part time temporary position is made possible under an NSF federal grant which is intended to provide real world experience to matriculated students of the IT/Cybersecurity curriculum at JCC. The student intern will work under the direction of faculty and staff members to apply knowledge already learned, gain valuable practical experience, and learn new skills while supporting JCC's mission. This experience will be a valuable asset when applying to post-graduate or other intern positions. The student will work approximately 10 hours per week and the schedule will be variable based on project needs and priorities of the BILT and/or IT departments. THIS POSITION IS INTERNAL ONLY Knowledge & Responsibilities Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each specific responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific Responsibilities include the following. Other duties may be assigned. * Assist in monitoring and analyzing security alerts and incidents. * Conduct vulnerability assessments and penetration testing. * Support the implementation of security measures and protocols. * Help in the development and maintenance of security documentation. * Participate in security awareness training and initiatives. * Collaborate with the IT team to ensure compliance with security policies. * Research and stay updated on the latest cybersecurity trends and threats. Supervisory Responsibilities: This position has no supervisory responsibilities. Minimum & Preferred Qualifications Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Currently pursuing an Associate's degree in Cybersecurity, Information Technology, Computer Science, or a related field. * Basic understanding of cybersecurity principles and practices. * Familiarity with security tools and technologies (e.g., firewalls, intrusion detection systems). * Strong analytical and problem-solving skills. * Excellent communication and teamwork abilities. * Eagerness to learn and adapt in a fast-paced environment. Preferred Skills: * Experience with programming languages such as Python, Java, or C++. * Knowledge of network protocols and operating systems. Additional Information Language Skills * Effective written and verbal communication skills are required. Reasoning Ability * Ability to use effective critical thinking, problem solving and decision-making skills. Computer Skills To perform this job successfully an individual should be proficient in Microsoft Windows environments. Certificates, Licenses, Registrations * None What We Offer: * Hands-on experience in a dynamic and supportive environment. * Mentorship from experienced cybersecurity professionals. * Opportunities for professional development and growth. * Flexible working hours and a collaborative team culture. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Contract to Hire $25/hr US Citizen or Green Card will only be considered Are you the go-to person when friends or coworkers need tech help - and you actually enjoy it? We're looking for a Technical Support Representative who brings not just skill, but also personality, patience, and positivity to our growing IT team. What You'll Do Be the friendly first point of contact for IT support across our hotels and corporate office Troubleshoot network, application, and high-speed internet issues with professionalism and care Help onboard and train team members on basic tech tools and systems Support our network security, backup systems, and hardware maintenance tasks What Makes You a Great Fit You're curious, approachable, and love solving problems for people You communicate clearly and keep calm under pressure You're a team player who enjoys building relationships across departments You take pride in making technology work seamlessly behind the scenes Why You'll Love It Here You'll join a tight-knit, upbeat IT team that values collaboration, trust, and growth. Every day, you'll help our hotels and staff shine by keeping their technology running flawlessly. Join a company that celebrates people as much as performance - and where your technical skills and upbeat attitude truly make an impact.

Software Specialists is a company with extensive consulting experience in the Information Technology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies. As a trusted partner, Software Specialists provides consulting solutions for our Clients that are not only flexible, but minimize risk while maximizing results and meeting their business goals. Recruiting and retaining the highest caliber resources ensures our consultants are capable of creating systems that our Clients can build upon to make their organizations more robust, agile and equipped for future shifts in the I.T. and global business world. Job Description Production Support 2 IT Private Banking is the information technology partner of the Organizations Private Banking division. We support our business and operations units around the globe with efficient and effective IT solutions customized to their specific needs. We offer services across the IT value chain: requirements engineering, development, deployment, maintenance, change management and support. Our mission is to work in close partnership with our business in order to help them unleash the power of their IT investments and achieve their priorities. Our goal is to leverage technology to create a long term competitive advantage for the Organization. We operate various platforms to support existing systems as well as enable enhancements and new developments. This allows us to quickly respond to our customer requests and anticipate future needs Technical Application support specialist to interface with Operations team & business users to provide analysis, understand issues to provide solutions / resolutions in a timely manner. Analyze and coordinate resolution of data-related production issues for Client Mobile platform and other Private Banking applications Maintain adequate communication with clients and IT management; act as liaison between business, vendors, development and other support teams. Will be required to work extensively on Report related tasks like running processes on ad-hoc basis as required by operations. Escalate issues when required to ensure timely resolution. Become primary point of contact for reporting and data issues and requests. Develop relationships with other IT groups to ensure all issues are addressed in an expatiated and effective manner and that users are kept updated at all times. Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Documentation of production applications and infrastructure. Maintain required level of infrastructure support; liaison with internal teams where necessary. Maintain all environments in conjunction with Environment Manager Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work. Additional Information All your information will be kept confidential according to EEO guidelines.

SmallHD- Who are we? SmallHD designs and manufactures cutting-edge display products for both the independent filmmaker and cinematography industry. Our monitors are being used worldwide to consistently provide creative professionals with real-time confidence in their image. SmallHD products are known for their durability, premium display quality, and incredible user interface. What will I be doing? Act as the first point of contact for colleagues seeking technical IT assistance over the phone or email, to offer an initial triage response or facilitate ticket logging and escalation processes. You will also provide technical resource to IT Projects and project delivery. A typical day might include the following * Performing remote troubleshooting through diagnostic techniques and asking pertinent questions. * Determining the best solution based on the details provided of the issue and assist colleagues through the problem-solving process. * Accurately categorize and record events, problems and their resolution. Create and maintain full documentation in line with existing procedures. * Foster self-service resolution in colleagues and escalate unresolved issues to the next level of IT support. * Provide colleagues with accurate information on IT products or services and offer feedback on outstanding tickets. * Execute and have input into internal IT related polices, processes and procedures (for example employee onboarding workflow). * Basic administration tasks such as ordering and shipping of equipment. * Acting as a champion for the importance of customer experience within the business. * Contributing to the office culture, conduct and discipline to encourage an enjoyable, productive, and efficient workplace for all. * Seeking success for the company, contributing, and supporting the company Vision and Values for the future growth to the benefit of all stakeholders. * Fostering sound working relationships with all employees. * Any other duties consistent with the that may be required from time to time. Qualified candidates must have * High School Diploma * Minimum 2-3 years' experience in a similar IT Support Role * Proven technical ability, through relevant, demonstrable, technical qualifications/experience in one or more of the following: Office 365 Solutions, Active Directory administration, Windows 10, 11, iOS, Android, Basic Network troubleshooting. * Windows Server, VMware experience, Nutanix * Use initiative to ensure that high importance deadlines and SLAs are met. * Strong written and verbal skills and the ability to produce clear and accurate documentation (Word, Excel, PowerPoint) * Excellent telephone manner and face to face communication skills * Excellent organizational, time management and prioritization skills * Always willing to cooperate and assist * Willingness to travel, as required, to other Videndum offices and remote sites for the purpose of onsite support. More important information for you * This position is based in the Cary, NC office * This position is full time Why SmallHD? * Great people, great work environment * Health Insurance (incl.dental and vision) * 401(k) Matching * Fun events throughout the year * A fast-moving company with room to grow Please note that this is not an exhaustive list of the duties that you may be required to perform, and the company reserves the right to make amendments to the job description at any time, which may include adding or removing items from the list of duties outlined above.

This position is responsible for providing level 2 support for both internal and external customers. The person in this role will work closely with our IT and Engineering teams to resolve support issues that are reported, manage cases through our CRM, and help with the prioritization of release candidates. They will also work with our functional teams to trouble shoot, document, and resolve client issues in a timely manner. - Work as a member of the Product Support team and participate in team/company projects. - Respond to daily issues/requests that come to support team via email, phone, chat, etc - Develop support documentation and troubleshooting procedures to help support teams as well as end users - Case management/prioritization - Create and implement new processes to improve efficiency and customer satisfaction. - Process monitoring, which includes overnight/weekend monitoring on rotation basis. - Troubleshooting daily data files received We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Extensive experience with SQL scripting and stored procedures - Working knowledge of HTML and JavaScript - Experience with CRM applications, for example ServiceNow, NetSuite, etc - Experience with SQL DBA functions - Experience with Jira - Experience with Linux environment/commands - Basic networking concepts. - Experience supporting SAAS applications, preferably in the financial industry - Experience supporting API services

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus. Employment Type: Full time Location: Greensboro, NC

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support Ideally you will have one or more of the following certifications: CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional Provide desktop & end-user support for both Hardware and software. Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products. Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX. Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles. Familiar with SAS solutions such as Office 365 and Adobe CC. History of network and firewall administration (Cisco, Sophos, Sonicwall). Knowledge of server virtualization (VMWare ESXi; vCenter). Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. Having worked in an MSP environment is a major plus.