End User Computing Specialist
Information technology internship job in Oak Brook, IL
The End User Computing Specialist will be responsible for the delivery of internal and external customer facing technology services. This position will participate in a team charged with delivering high-quality, cost-effective services including client computing hardware and software support as we evolve into the modern workplace. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person or remotely) in a timely and accurate fashion and provide end-user assistance where required.
Essential Job Functions
Delivery of End User Computing (EUC) technologies
Provide level 2 support and act as escalation point for service desk and other IT teams
Perform systems analysis and consult with users to determine hardware, software or system specifications
Perform analysis, diagnosis, and resolution of complex problems recommending and implementing corrective solutions
The design, development, documentation, analysis, creation, testing or modification of computer systems or programs based on and related to user or system design specifications
Automate and streamline current processes
Document repetitive and predictable activities in order to shift workloads to first level teams
Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, laptops, printers and related hardware and software to deliver required service levels
Assist with setting up for town halls and resolving any issues associated with A/V
Work with vendors to resolve issues and provide technology solutions to users
Hardware lifecycle management
Provide timely verbal and written communications as required with users, vendors, and staff
Help train and assist employees, establish/build and grow self-service solutions
Ensure standards are met and maintained through the implementation of automated and/or manual tools and related reporting
Other duties as directed by management
Duties, responsibilities, and activities may be assigned or changed from time to time.
Minimum Qualifications
A Bachelor's Degree in Computer Science, Management Information Systems, or Information Studies and industry certifications or equivalent work experience, preferably in a large corporate environment
Experience deploying and supporting Windows workstation environments including Active Directory
Experience installing, troubleshooting and administration of Microsoft 365 and other common business applications
Experience with configuring and troubleshooting desktop and laptop hardware
Experience with end user workstation management platforms such as Microsoft Endpoint Configuration Manager and Intune
Previous experience supporting end users in a Citrix Workspace environment a plus
Experience with configuration and administration of Mac and other Apple products a plus
Working knowledge of network protocols such as: TCP/IP, DNS, DHCP, WINS, and SMTP
Ability to develop technical documentation for training and end user procedures presenting ideas in user-friendly language
Strong customer service orientation with the ability to maintain a customer service focus while juggling multiple tasks and priorities
Ability to adapt and work with people from multiple sites and countries
Ability to constantly adapt to a fast paced, ever changing technology landscape filled with smart phones, virtual desktops, and a wide array of desktop computing hardware/software
Ability to deliver under pressure and cope with a demanding workload often operating to tight deadlines
Excellent oral and written communications skills are necessary, as well as the ability to interact in a team-oriented, collaborative environment
Detail oriented, outgoing, and comfortable working with all levels of corporate personnel and possessing the ability to learn quickly and manage multiple priorities
Excellent problem solving and troubleshooting skills
Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment.
Working Conditions
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other computer components
Lifting and transporting of moderately heavy objects, such as computers and peripherals
In addition to regularly scheduled hours and responsibilities, IT staff and management are frequently required to assist on special projects and emergencies. This includes, but is not limited to, regularly scheduled evening or early morning maintenance and emergency response at any time (24x7x365). These additional responsibilities are an essential function of the job and are required to ensure continuous operations and minimize disruption to end-users.
** This is a full-time, W2 position with Hub Group - We are NOT able to provide sponsorship at this time **
Salary: up to $56,700
This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand
Benefits
We offer a comprehensive benefits plan including:
Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays
BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind
Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
Hub Group job postings are posted on our career site: ********************************
About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $4 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit ****************
Oracle EPM Support Analyst (Planning / FCCS / ARCS)
Information technology internship job in Chicago, IL
Job Title: Oracle EPM Support Analyst (Planning / FCCS / ARCS)
Duration: 12+ months
Job Details:
Seeking a skilled Oracle EPM Support Analyst to provide functional and technical support for Oracle Enterprise Performance Management (EPM) applications. The role involves monitoring, troubleshooting, and enhancing EPM modules such as Planning, Budgeting, Financial Consolidation, and Close (FCCS), and Account Reconciliation.
Key Responsibilities:
Provide day-to-day support for Oracle EPM applications including Planning, FCCS, ARCS, and Narrative Reporting.
Monitor system performance and resolve application issues in coordination with technical teams.
Support month-end and year-end close activities within EPM modules.
Assist users with data loads, metadata updates, and business rule execution.
Perform root cause analysis for functional and technical issues.
Coordinate with Oracle support for SR resolution and patch management.
Maintain documentation for configurations, processes, and issue resolutions.
Support enhancements, upgrades, and testing activities (SIT/UAT).
Collaborate with finance and IT teams to ensure alignment with business needs.
IT Support Analyst I or II
Information technology internship job in Merrillville, IN
The Server Administrator is responsible for the design, implementation, maintenance, and performance of the organization's physical and virtual server infrastructure. This role supports the credit union's mission by ensuring high availability, security, and efficiency of server-based services that support critical operations, member-facing systems, and internal applications. This position provides Tier 3 support and participates in strategic planning and technical documentation. Level I and II analysts primarily focus on routine support tasks and escalating unresolved issues.
Key Responsibilities may Include:
Server Infrastructure Management
· Design, implement, administer, and monitor physical and virtual servers, including hardware lifecycles and OS patching.
· Deploy and manage Microsoft Windows Server environments, including Active Directory, DNS, DHCP, SQL, File, and Print Services.
· Manage virtualization platforms (VMware or Hyper-V), server clusters, and SAN storage systems.
· Oversee enterprise backup, recovery, and disaster recovery strategies in alignment with business continuity plans.
Network Administration
· Design, implement, monitor, and maintain LAN/WAN, SD-WAN, remote access, and cloud connectivity technologies.
· Configure and maintain routers, switches, firewalls, and network hardware/software.
· Administer VPNs, encryption, and firewall rules to maintain a secure network posture.
· Ensure accurate network diagrams, documentation, and asset inventory records.
Monitoring and Performance
· Continuously monitor system performance, health, and logs to proactively identify and resolve issues.
· Conduct regular system audits to determine capacity, performance trends, and compliance gaps.
· Perform software updates, security patches, and certificate renewals in accordance with change control procedures.
· Serve as system administrator for business applications such as Jack Henry products (CFM, Synergy, Image Center)
Security and Compliance
· Apply and manage OS patches, updates, and software upgrades according to change management policies.
· Maintain documentation for server configurations, procedures, and compliance audits.
· Ensure all activities comply with internal policies and external regulatory requirements (e.g., BSA, GLBA).
Support and Collaboration
· Provide Tier 2/3 escalation support for the IT Service Desk and assist with end-user issues when necessary.
· Coordinate with vendors and other departments for system implementations and issue resolution.
· Train IT staff on new technologies, tools, and procedures.
· Participate in on-call and scheduled maintenance windows.
Qualifications:
Required:
· Bachelor's degree in Computer Science, MIS, or a related field.
· Equivalent work experience may be considered in lieu of a formal degree.
· Minimum of 3 years of experience in Microsoft Windows Server infrastructure administration.
· Proficiency in Microsoft Windows Server, PowerShell, SQL Server, and Group Policy.
· Experience with networking hardware/ software and managing LAN, WAN, SD-WAN environments.
· Experience in enterprise backup and disaster recovery planning.
· Must possess or be able to obtain CompTIA Security+ and CompTIA Server+ within 180 days of hire.
· Familiarity with system performance tools, monitoring solutions, and ticketing systems.
Preferred:
· 6+ years of IT experience supporting multi-site environments.
· Certifications such as Network+, Microsoft, Cisco, VMware
· Experience working in a credit union or similar regulated financial institution
· Knowledge of NCUA regulatory reporting requirements and compliance standards like PCI or FFIEC.
· Working knowledge of Microsoft 365 administration.
Work Conditions
· Must be able to lift and carry equipment weighing up to 50 lbs and work within server rooms or data center environments.
· This position is primarily on-site and not eligible for remote work.
· Requires frequent use of computers and regular engagement in hands-on technical troubleshooting.
· Occasional travel to branch locations is required.
· Must be willing to work flexible hours, including evenings and weekends, to support scheduled maintenance.
· Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts.
Additional Expectations
· Standard office environment with periodic extended hours during month-end and year-end reporting
· Occasional travel may be required for training or audits
· Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts.
We are an equal opportunity employer
IT Services Technician
Information technology internship job in Schaumburg, IL
Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others?
Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Services Technician. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is a hybrid position in Schaumburg, IL.
We'll Provide:
A collaborative work environment with the ability to learn about many different industries
Salary of $55,000-65,000
Room for professional growth
Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage
What You'll Do:
Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Skills You'll Need:
1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!
Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here: *******************************************************************
Information Technology Support Technician
Information technology internship job in Schaumburg, IL
We are seeking a hands-on IT Support Technician to join our team, providing critical support to 100+ onsite municipal staff members. You'll dig into a wide range of hardware, software, and infrastructure technologies, ensuring that the technology works and users are happy.
This is a full-time permanent position, paying an hourly rate plus benefits, in a unique environment that provides professional challenge and stability.
Your Mission
User Support - Desktop and laptop support for Windows 11
Systems & Administration Support - AD cleanup, management, and migration
Software & Application Support - Custom apps
Infrastructure & Backup Support - VMware, Veeam and Backup Exec,
Your Background
2+ years of professional IT support
Strong hands-on support for PCs, laptops, and hardware peripherals
Active Directory user management; exposure to AD migrations preferred.
Windows and Microsoft O365 expert
Basic understanding of servers, networking concepts, and troubleshooting
Squeaky clean criminal record - Must pass FBI fingerprint level background check
Apply today for immediate consideration!
Operations Systems Support (Back-office)
Information technology internship job in Chicago, IL
Title: Operations Systems Support
Full-time
Our client is seeking an professional in Operations Systems Support who will manage operational systems and static data associated to their back-office platform. The role requires the individual to work with different functional areas to provide training and production support. The role requires the ability to perform deep analysis within the system and within the issues that arise.
The Operations Systems Support department sits within the operations function, with its focus being the back-office platform and associated static data management. Maintaining robust procedures and controls to ensure the firm meets the high-level expectations.
Responsibilities:
Monitor critical system import feeds associated to the XTP back-office platform.
Manage several projects including improving existing processes.
Maintain systems and required static in line with any new or changing regulatory reporting regimes.
Manage XTP back-office system changes and upgrades in line with business and exchange requirements.
Create daily control framework and daily processing efficiencies associated to client static data and regulatory reporting submissions.
Assist compliance with regulatory audit requests and queries.
Ensure written procedures are in place and up to date for the Department.
Efficient email management, including both personal and group mailboxes
Ensuring compliance with the company's regulatory requirements under the SEC, FINRA, NFA, CFTC and other applicable exchanges.
Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values
Skills and Experience
Bachelor's degree in Finance, Business, or related field.
At least five (5) + years' experience working specifically with a trading Back Office system within an FCM, or similar organization.
Enhanced understanding of Futures & Options industry in areas including Reconciliations, Position Maintenance, Regulatory Reporting, and static data.
The ability to work with end users of the system, analyze their issue and put that into requirements for the vendor.
Experience with Microsoft Office
Excellent verbal and written communication skills
Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
Technology Support Specialist
Information technology internship job in Chicago, IL
BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ?
Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it.
Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more.
so what's THE JOB ?
We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades.
We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth.
what are we looking for in an APPLICANT ?
Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality.
Math is hard, but this JOB will be about:
31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes.
37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments.
25%: Communication of client needs, project opportunities, solution gathering.
7%: Meetings, happy hours, gatherings.
YOU would fit in at BIRDS ON A CABLE if …
You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer.
You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath.
§ You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending.
§ You are technically savvy. You can identify or research a problem, and follow-through to resolution.
§ You are detail-oriented and possess strong communication skills.
§ You can roll with the punches of a young IT company, make a positive impact and help us grow.
§ You have ideas.
§ You have a sense of humor.
what do you NEED to apply?
2+ years professional experience providing software and hardware technical support services to end-users.
2+ years of experience supporting a Microsoft Windows environment.
Knowledge of basic networking concepts.
Ability to lift and transport equipment heavier than 50lbs.
so what are the PERKS?
We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use.
We believe in summer Fridays.
Casual dress, some free food, a good number of happy hours and outings.
Personal transportation is a big plus, but not a must.
INTERESTED?
Wonderful! We look forward to your application. Be sure it includes:
a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and
a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded.
FINAL NOTES:
Candidates undergo a full background screening and credit check.
All applications remain confidential.
Information Technology Specialist
Information technology internship job in Willowbrook, IL
Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations.
Key Responsibilities
Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support.
Collaborate on improving system reliability, connectivity, and performance across departments.
Develop and maintain scripts or automation tools to streamline workflows and data processes.
Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards.
Monitor system performance and proactively identify opportunities for optimization.
Ensure adherence to IT and security policies while assisting in documentation and process updates.
Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
Solid understanding of IT systems, networks, and software applications.
Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools.
Proficient in SQL
Strong problem-solving and analytical mindset with attention to detail.
Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.
IT Support Analyst (Tier 1/2- Onsite in Chicago, IL)
Information technology internship job in Chicago, IL
IT Support Analyst- Onsite in Chicago, IL- Contract to Hire
Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases.
Responsibilities:
Address technical issues beyond Tier 1 capabilities
Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role)
Troubleshooting and patching servers and system settings
Escalate issues as necessary
Setting up conference rooms with Zoom and MS Teams
Utilize Active Directory for group policy and role based access control
Apply today if your background includes:
Experience troubleshooting various IT issues and escalating when necessary
Experience utlizing Jira or a similar ticketing system
Active Directory experience in a large organization- any Powershell/Python scripting is a plus
Monitoring logs and dashboards using different monitoring tools
Ability to work on site role in Chicago, IL (5x a week)
IT Support Technician - Tier 1 - JAMF Pro
Information technology internship job in Lemont, IL
Objectives
Provide technical support for computer systems and users.
4.0 Tasks and Delivery
Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources.
Responsible for providing technical support for usage of mac OS and Windows OS computers.
Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro.
Responsible for providing access to projects, groups, mailing lists, and Slack.
Responsible for debugging issues with multi-factor authentication setup.
Responsible for Improving existing helpdesk service processes where applicable.
*
Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups.
Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services.
Responsible for onboarding new users at the facility/directorate.
Responsible for assisting with user communication as appropriate.
Responsible for updating and tracking customer-reported issues from submission to resolution.
Responsible for the fulfillment of IT service catalog requests from customers
5.0 Required Knowledge, Skills, and Abilities
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
Some experience working in UNIX/Linux environments
Some working knowledge of shell scripting or other coding experience
Information Technology Operations Specialist
Information technology internship job in Elk Grove Village, IL
Business Systems Analyst
Summary / Objective
The primary responsibility of the Business Systems Analyst role is responsible for project organization and execution and will participate in design, vendor evaluation, implementation, and management of multiple projects. This individual provides technical direction in the development and implementation of systems or in problem solving. Incumbent reports to the Director of Operations.
Essential Functions
All areas of responsibility listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in "Other related duties as assigned":
· Performs Systems Analysis/Database Design/Programming and Training.
· Performs analysis and makes recommendations in areas that require a high level of technical competency.
· Assists in modifying or creating databases within the SFDC.
· Performs a variety of complex programming tasks, such as designing, documenting, and integrating systems to improve efficiencies within SFDC and SAP.
· Provides technical training, guidance, and resource support for end users and Departmental staff.
· Provides application support and enhancements to existing applications. Defines system requirements, priorities, and viable alternatives. Coordinates the efforts of staff to locate, assess, install, test, and maintain computer software systems. Coordinates conversions and upgrades to vendor systems.
· Performs as a project lead. Provides leadership and coordination on technology driven efficiencies with direction from the management team.
· In addition to all accountabilities of the Sr. Business Systems Analyst position, assumes greater leadership role, utilizing broader knowledge and high-level technical skills.
· Assists in developing user documentation and departmental policies and procedures that impact the use of application systems.
· Document and plan the projects of the system from the initial stage to final implementation and training stage.
· Acting as developer for Salesforce.
· IT document control and Management.
· Data Analyst - KPI's.
· Acting as liaison w/IT team in Morgan Hill and/or HQ w/stakeholders to meet the project objective.
· Performs other related duties as assigned.
Competencies
1. Customer/Client Focus
2. Decision Making
3. Initiative
4. Problem Solving/Analysis
5. Technical Capacity
6. Organizational Skills
Education and Experience Required
· Bachelor's degree in computer science, Systems/ Industrial Engineering, Business Administration or related field, and one to two years of post-graduate studies.
· Minimum of five years' experience in systems analysis and/or programming required with project management or leadership responsibilities.
· Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks. Some independent judgment is required in setting priorities of tasks among multiple assigned projects.
· Must have ability to communicate, motivate, and organize projects among a broad spectrum of personnel throughout the network, frequently under deadline pressure.
Skills Required
· SAP, or other ERP experience
· Salesforce CRM experience (or Microsoft Dynamics CRM or similar CRM system)
· Strong adaptability, analytical and interpersonal skills
· Effective communication skills (verbal, written and presentation)
Company Description
Anritsu, founded in 1895 in Japan, specializes in manufacturing advanced product inspection and detection equipment for the food and pharmaceutical industries. As part of the Product Quality Assurance division of Anritsu Corporation, we offer high-performing solutions such as X-Ray Systems, Checkweighers, Metal Detectors, and more, ensuring compliance with stringent quality standards and protecting brand integrity. With over 200,000 installations worldwide, Anritsu is a trusted leader in enhancing quality control and safety. Our local branches in the US, Europe, Brazil, and Mexico provide fast delivery, installation, and maintenance to support our clients' needs efficiently.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Service Desk Technician
Information technology internship job in Wood Dale, IL
This is a 6 to 12 month long contract, with the potential to go fulltime
ONSITE 4 DAYS A WEEK IN WOOD DALE, IL 60191
Required Skills & Experience
5+ years of Service Desk experience
Strong understanding of IT hardware, software, and networking concepts
Hands on experience supporting both Windows and Mac operating systems
Experience supporting and troubleshooting and supporting MS Office Suite
Excellent written and verbal communication
Hands on experience working with and supporting barcode products/scanners (ie: Zebra Honeywell)
Nice to Have Skills & Experience
IT Certifications such as CompTIA A+, ITIL Foundation, Microsoft Certified Desktop Support Technician
Previous hands on experience and knowledge working with IT Service Management (ITSM) tools - ServiceNow, Remedy or ManageEngine
Job Description
An employer in Wood Dale, IL is looking for a IT Service Desk/Desktop Engineer to join their team. This person will be the first point of contact as users within the organization are seeking assistance and support for any IT related issues. Daily responsibilities will include but not be limited to taking inbound calls and managing support tickets via phone, email, or chat, troubleshooting hardware and printer issues, and resolving common software application issues such as password resets. Candidate must have excellent customer service experience and go getter attitude as they will be interfacing with individuals across the entire organization. This person must have good written and verbal communication and be comfortable working in a fast-paced work environment. Based on knowledge and years of experience, this position offers a pay range of $22-25/hr.
Lead IT Planning & Analytics Specialist Apptio AWS
Information technology internship job in Chicago, IL
***We are unable to sponsor for this permanent full-time role***
is bonus eligible***
Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives.
Responsibilities:
Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics.
Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls.
Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting.
Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques
Participates in review process to ensure overall budget/forecast consolidation and rationalization.
Perform other duties as assigned
Qualifications:
Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance.
Experience modeling cloud service costs required
Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations.
Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality
Ability to work efficiently and effectively with multiple levels of management and staff across the organization
Previous work experience in a highly regulated, capital markets company preferred
Technical Skills
Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required
Strong data transformation skills using MS Excel required
Expert with numbers, advanced analytical skills
Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment.
Ability to use mining and visualization techniques to spotlight insights and opportunities
Strong communication and presentation skills required
Certifications
FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred
Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus
Education and Background
Bachelor's Degree in Information Systems, Business Management, Finance, or related field
MBA or related graduate level course work a plus]
Minimum of 8 years of relevant work experience
Computer Technician
Information technology internship job in Schaumburg, IL
Computer Technician
Long Term Contract
MGT is a national leader in public sector management consulting and services that delivers diverse business consulting services to a wide range of public sector groups. Celebrating its 51th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of public agency performance. Our mission is to impact communities for good.
This position provides technical support for all village employees. This position acts as the conduit for all requests on the computer systems and as the first line of technical support of defense in resolving computer-related problems. The position typically involves regular shifts with weekends off. There will be an on-call status during off hours and days in the case of emergencies to which response will be expected.
Essential Functions:
Provides basic and intermediate technical support on a variety of software and hardware issues.
Creates, administers, removes, and documents changes to user accounts in multiple applications and systems.
Works with end users and management to analyze current and future software needs and to suggest appropriate solutions. Works to make sure changes do not negatively affect other users.
Coordinates the daily management of file and print services.
Provides management with the appropriate documentation regarding the repair and purchase of computer equipment.
Communicates with other technicians, interns, or volunteers as to the functionality and services provided by the department.
Performs other duties as assigned.
Marginal Functions:
Installs software to include applications not supported in general by the village, but specific to the department. If the application is supported by an outside vendor, then the systems administrator is responsible for coordinating the installation with the vendor and staff.
Attends department meetings dealing with specific computer issues.
Contacts and works with agencies and support systems outside of the network.
QUALIFICATIONS:
Associate's degree in information technology, computer science, or a related field.
A minimum of one year of experience in Microsoft technologies along with intermediate knowledge of hardware and software support of end-users in a network environment.
Possession of a valid driver's license with the ability to drive a personal vehicle to different locations to perform work and/or to transport equipment.
Proficiency with current computer technology, job-specific software, and customer service systems.
Minimum Knowledge/Ability:
Knowledge of Microsoft family products (Windows Desktop, Server, and Office), computer components and accessories, and various internet browsers.
Ability to learn and perform specialized technical operations relating to the introduction of new hardware and software solutions.
Provide strong customer service to internal users in a technical environment.
Excellent analytical and communication skills.
Troubleshooting skills.
MGT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Information Technology Operations Support
Information technology internship job in Chicago, IL
JCW Group has partnered with an investment bank based in Chicago to identify an IT Support Operations Associate who can deliver high-quality, white-glove technical support. This role plays a key part in ensuring smooth day-to-day IT operations, supporting users across Windows, Microsoft 365, and core SaaS platforms in a fast-paced, regulated environment. The ideal candidate is a proactive problem solver with strong communication skills and the ability to manage multiple priorities while partnering with cross-functional teams.
Qualifications:
• 3-5 years of IT support experience within financial or professional services
• Strong proficiency in Windows 11, Microsoft 365, Zoom, and core SaaS tools
• Solid knowledge of networking fundamentals (Wi-Fi, VPN, TCP/IP, DHCP, DNS)
• Experience supporting iOS/Android devices and AV/conference room technologies
• Strong communication, presentation, and organizational skills
If this sounds like you, feel free to apply!
No 3rd parties
IT Infrastructure and Network Administrator - Chemical Manufacturer (34786)
Information technology internship job in Itasca, IL
An international chemical manufacturing and solutions company in the Itasca, IL area is looking for an IT Infrastructure and Network Administrator who responsible for designing and implementing the company's IT infrastructure systems as well as network management.
IT Infrastructure and Network Administrator Responsibilities:
- Design, implement and maintain core IT infrastructure systems
- Write scripts to automate processes
- Monitor overall IT systems to ensure high performance and stability
- Maintain and improve backup systems
- Maintain and monitor network security and seek for an improvements
-Responsible for assisting help desk responsibilities as well as perform system updates,
- Ensure systems meet security requirements
- Design and develop communication systems
- Provide technical support for hardware and software issues
IT Infrastructure and Network Administrator Requirements:
- Bachelor's degree in Information Technology, Computer Science or Business
- At least 3 years of experience with IT infrastructure
- At least 3 years of experience with M365, Entra ID
- At least 3 years of experience with network work support
- Experience with tier 1,2 helpdesk
- Experience with Jira ticket is a plus
- Ability to travel up to 10 percent to MI and CA
- Strong communication and organizational skills
- This position includes manufacturing and office work environment. While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.
Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.
We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.
We prioritize direct applicants; third-party resumes may not be reviewed.
IT Support Technical Instructor
Information technology internship job in Chicago, IL
For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.
PerScholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA
Position Title: IT Support Technical Instructor - (A+)
Location: Chicago, IL
Reports To: Site Director
Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure Per Scholas' adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas' structured and approved curriculum in full-time technical training.
WHO WE ARE LOOKING FOR:
Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.
WHAT YOU'LL DO
Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners
Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available
Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings
Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials
Work with Business Solutions to recommend students for particular employment opportunities
Create, submit and maintain training curricula for approval and files
Work closely with staff in other sites to ensure the integrity of implementing the model
Order books, materials, vouchers for exams in advance of training
Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable
Perform all other related work delegated or required to accomplish the objectives of the total school program
Meet professional teacher education requirements of school and state
Participate in appropriate professional activities and development
WHAT YOU'LL BRING
Professional Qualifications
Required Experience
At least 1 year of teaching experience
At least 1 year of IT Work experience
Experience with curriculum, syllabus development and lesson planning a plus
Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds
Ability to connect real-life work scenarios to the teaching environment
Ability to help students apply professional skills to their delivery and participation in the classroom
Experience with student assessment; and talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information
Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry
Preferred Experience
Bachelor's Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
3 years + IT work experience
Experience teaching technical courses
Experience teaching remotely
Experience in workforce development
Technical Qualifications
Required
Current A+ certification (Current Edition 1200 Series)
Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols
Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions
Thorough understanding of security concepts, models, and standards; experience with implementation in business environments
Preferred
Google IT Support Professional Certificate
Network+ Certification (Current edition N10-007)
Linux production experience
Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack
Additional Industry certifications are a plus
Personal Characteristics
You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission
You are data-driven, result-oriented and a forward-looking catalyst for social change
You have a collaborative and flexible work style. You're excited to work cross-functionally with other departments and independently
You have a passion for teaching others and being part of a culture of continuous improvement
You are an effective communicator with strong oral and written skills
You are strong at managing your time and you can balance multiple projects and tasks
You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources
For this role specifically, we are targeting a salary of $70,000.00/year, with a range between $65,000/year - $70,000/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.
#LI-Onsite
QUESTIONS?
If you have any questions about this role, please feel free to email our Talent team at *******************. We look forward to viewing your application!
Equal Employment Opportunity
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.
End User Support - Level 1
Information technology internship job in Lemont, IL
Title: Level 1 IT Support
Type: contract
Pay Rate: $20/hr
This onsite position focuses on Tier 1 support for user accounts, computer access, and general IT assistance. The right candidate will be personable, responsive, and technically versatile - someone who can troubleshoot Windows and mac OS issues, manage JAMF enrollments, and keep user access and account provisioning running smoothly. It's a great opportunity to support a high-profile scientific research environment while building enterprise support experience.
Skills/Experience:
2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support
Bachelor's degree in Computer Science, Information Technology, or related field
Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders
Strong verbal and written communication skills
Strong testing and troubleshooting skills to identify process bottlenecks
Self-starter and a team player
Hands-on knowledge using ticketing software (eg. ServiceNow)
This position is eligible for Medical, Dental, Vision
Information Technology System Administrator
Information technology internship job in Oak Brook, IL
Title: IT System Admin
Industry: Construction
Salary: 30-38hrW2
Duration: 12 + month contract
Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp
Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL
Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.
Information Technology Support Associate
Information technology internship job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off