Information technology specialist jobs in Canton, MI - 1,196 jobs

A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years. Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client's goals. We are 500+ employees, and this is just a beginning! Overall Responsibilities: The Lock Desk Specialist is responsible for managing the daily interest rate lock process for all mortgage loan channels (e.g., Retail, Correspondent, Wholesale). This role ensures the accurate, timely, and compliant locking of interest rates to mitigate risk and maximize profitability for the company, serving as a critical liaison between the Capital Markets team, Sales team, Loan Officers and Operations staff. Key Responsibilities: Rate Lock Management: Process, review and execute rate lock requests, relocks, extensions and modifications accurately and efficiently in the loan origination system Ensure all rate locks adhere to company policies, investor guidelines and regulatory requirements. Pricing and Communication: Verify and confirm loan pricing, ensuring accurate loan-level price adjustments and other fees are applied. Act as the primary point of contact for Loan Officers, Processors and Underwriters for all rate lock and pricing inquiries, providing excellent client service. Data Integrity and Reporting: Work closely with the rate sheet pricing team to ensure that loans are priced correctly in the loan origination system and physical rate sheets. Maintain and update lock desk procedures and guidelines. Ensure all activities are in compliance with regulatory requirements and internal risk management policies. Run quality control of the lock pipeline to ensure no data inconsistencies, potential errors, and if found work, with the appropriate parties to resolve them promptly. Ensure compliance with all agency and investor guidelines, policies, and procedures related to loan sales and securitization. Experience: 1-3 years of experience in the mortgage industry, specifically within a Lock Desk, Secondary Marketing, or Capital Markets function is preferred. Communication: Exceptional written and verbal communication skills, including phone calls, with the ability to clearly and concisely explain complex pricing and policy issues. Knowledge: Strong understanding and appreciation of mathematical concepts. Analytical Skills: Excellent attention to detail, strong organizational skills, and the ability to work accurately and efficiently under pressure in a high-volume, deadline-driven environment. WE OFFER PTO/Sick Days Comprehensive medical, dental, vision benefits Paid volunteer hours Life Insurance, Short-term Disability, and Long term Disability Health Savings Account 401k Paid training and career development Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact. Work-Life Balance Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation. Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsible for supporting day-to-day operations of the Systems Integration Lab (SInteL), ensuring equipment readiness, consumables management, and providing technical assistance to lab users. This role is critical for maintaining operational efficiency and supporting integration testing activities. Responsibilities - Maintain lab equipment operational readiness through proactive maintenance and troubleshooting - Keep the lab clean, organized, and compliant with safety standards - Establish and manage consumables inventory; ensure continuous availability - Conduct initial lab needs assessment and develop improvement plans - Provide daily on-site technical support (light soldering, wire fabrication, space setup) - Optimize test bench and equipment scheduling to maximize utilization - Support department test vehicle usage and access via Fleet Management System (FMS) - Document all activities including maintenance logs, inventory records, and user support logs Skills Hardware, Soldering Top Skills Details Hardware,Soldering Additional Skills & Qualifications Qualifications - Associate or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field - 3-5 years in lab operations, hardware maintenance, or technical support - Familiarity with automotive systems and integration testing preferred Skills - Strong troubleshooting and problem-solving skills - Ability to perform light soldering and wire fabrication - Excellent organizational and documentation skills - Knowledge of safety and compliance standards in lab environments - Effective communication and collaboration with cross-functional teams Tools & Technologies - Fleet Management System (FMS) - Microsoft Suite (Excel, SharePoint for inventory tracking) - Basic electrical tools for soldering and wiring Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Dearborn, MI. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dearborn,MI. Application Deadline This position is anticipated to close on Jan 22, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

IT PMO Lead - Governance, Risk & Delivery Assurance Engagement Type: 6-month Contract-to-Hire We are seeking a PMO Lead who began their career as a hands-on Project Manager and later evolved into enterprise PMO governance, delivery oversight, and PM coaching leadership. This role is accountable for running a mature PMO-enforcing governance, owning financial controls, and improving delivery outcomes-while remaining pragmatic and flexible in complex, real-world environments. Key Responsibilities PMO Governance & Delivery Oversight Lead and enforce PMO governance across portfolios and programs Provide delivery oversight without micromanaging execution teams Balance governance rigor with operational flexibility Support hybrid delivery models (Agile, Waterfall, blended) Act as escalation point for delivery risks, dependencies, and execution issues Financial Ownership (Non-Negotiable) Run monthly PMO / portfolio financial reviews Own discussions related to: Forecast vs. actuals Budget variances Accruals and invoicing gaps Hold Project and Program Managers accountable for financial accuracy Partner with leadership on investment decisions and prioritization PM Coaching & Leadership Coach and mentor Project and Program Managers Elevate PM execution maturity across the organization Apply situational leadership and judgment vs. rigid enforcement Lead through organizational and structural change Process Stewardship Operate within an existing PMO (not a build-from-scratch role) Use recognized industry models to guide governance and maturity Ensure processes support delivery outcomes-not documentation for its own sake Clearly differentiate between: Process models Methodologies Execution practices Required Experience (Screening Criteria) 12+ years of IT delivery experience Clear progression from Project Manager → PMO leadership Enterprise PMO governance experience Strong foundation in process models such as: PMBOK / PMI CMMI Comparable governance or maturity models Proven experience with: Portfolio governance Financial variance management PM coaching and mentoring Exposure to complex enterprise initiatives, including: ERP systems (SAP / QAD preferred) Infrastructure and network programs Plant stand-ups or footprint changes Hybrid delivery environments

This position will be responsible for completing Vendor Assessments for the Vendor Risk Management team. This role will primarily focus on the following specific areas of responsibility: -Day-to-day management of Information Security risk identification, mitigation and acceptance processes in coordination with security operations and maintaining program requirements language -Execution of training, education and awareness of all users, managers and board members regarding Information Security vendor requirements and expectations -Operational risk planning, mitigation and remediation to address Information Security deficiencies -Identifying new vendor engagements and renewal of existing vendor assessments. Coordinating distribution and completion of vendor assessment questionnaire -Reviewing on-site assessment reports, examining risks and controls associated with all aspects of the vendor -Drafting preliminary findings reports -Conducting preliminary results meeting with BCBSM and its subsidiaries stakeholders and management staff -Receiving and review vendor response-action plan, if necessary -Communicates the results of assessment and-or projects in a clear and concise manner to all levels of management -Designs and operate key operational and executive metrics, reports and dashboards Qualifications 5+ years of Vendor Risk Management in the Healthcare space - Strong knowledge of HIPAA and other applicable Healthcare laws - Strong understanding of the development and operation of a Risk Management program Additional Information Extensive experience building and managing a diverse and inclusive team environment with strong commitment to respect, equality and teaming. - Strong understanding of IT Audit/Information Security control review and remediation plans - Strong understanding of Information Security and the relationship between threat, vulnerability and information - Good understanding of risk-based decision-making (i.e. risk analysis, mitigation, resolution, acceptance, etc.) - Possess a good understanding of appropriate leading-edge governance-enabling technologies. - Possess a good understanding of regulatory and best practice frameworks in the information security context (HITRUST, HIPAA, HITECH, ISO, etc) - Strong written and verbal communication skills

The Levy Group of Companies is seeking a CSD Field Technician for our Corporate Headquarters location in Dearborn, MI. The CSD Field Technician is a critical member of our IT team, responsible for provisioning, installing, managing, and troubleshooting a wide range of hardware and software systems across the enterprise. This role requires strong technical expertise, a customer-first mindset, and a forward-thinking approach to technology. As an AI-driven organization, we expect the CSD Field Technician to actively leverage AI tools such as Microsoft Copilot and other intelligent platforms to streamline workflows, enhance troubleshooting, and improve overall efficiency. The ideal candidate embraces automation, continuous learning, and innovation to deliver exceptional IT support in a rapidly evolving environment. Frequent travel and hands-on work in diverse settings are essential components of this position. Benefits Competitive benefits package including Medical, Dental, Prescription, 401(K) with 3% Employer Contribution, Long- and Short-term Disability Tuition Reimbursement for qualified skilled trade programs Student Loan Repayment Program Employee Referral Program ResponsibilitiesThe CSD Field Technician: Provision, install, manage, and troubleshoot a variety of hardware devices, including Windows devices, iOS & Mac OS devices, IoT hardware (POS kiosks, Serial-Ethernet devices, IP cameras & phones), laser and thermal printers, and network equipment (switches, firewalls, point-to-point antennas). Troubleshoot various applications: O365 suite, point of sale ticketing systems, Autodesk software, PLC software, Mitel phone systems. Interface with internal customers every day - keeping a customer-first mindset. Manage help desk ticketing queues. Utilize AI tools such as Copilot daily, contributing to an AI-focused operation. SkillsThe ideal candidate will have: 2+ years of experience in IT support or field service roles Strong knowledge of Windows, mac OS, iOS, and networking fundamentals Familiarity with I0T devices, POS systems, and enterprise applications. Excellent communication and customer service skills. Experience with Microsoft Intune, Azure AD, and endpoint management preferred. Proficiency in PowerShell and automation scripting preferred. Certifications: Comp TIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation preferred. Physical Requirements: Ability to lift up to 75 lbs and work on ladders. Tolerate noise and temperature variations Comfortable working in varied environments including construction sites. Sit, stand and walk for extended periods of time. Valid driver's License with good driving record Willingness to travel frequently across the Midwest. To ApplyPlease submit a resume. Military Members are welcome and Veterans are encouraged to apply! Who is Edw. C. Levy Group of Companies? We are a unique, 100-year-old family-owned company that transforms our recycled products into construction materials, lightweight aggregates, asphalt, cement, concrete, agricultural products, and more. We provide steel mill services, flame cutting and treatment, road building, logistics, laboratory testing, and a variety of other solutions for our customers. The Levy Group of Companies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. The Levy Group of Companies makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Desk side Support Representative Distributed Client Services Location: DETROIT,MI-48243 Duration: 1 Year (with possible extension) Client: IBM- AT&T Job Description: · End user trouble shooting skills · Experience with working with tickets · Proficient with windows 7 · Audio video support · Good customer facing skills · This job is 35-40 hours a week. · Must have a valid driving license Qualifications share response Additional Information If you are interested, Please contact Shubham ************ ***************************

OpTech is an award-winning talent management firm providing Information Technology, Engineering and Healthcare talent and services to Fortune 500 and Government clients. We offer our employees outstanding career opportunities supporting innovative companies with cutting-edge technology. OpTech's awards include the distinguished Elite Category Award for best Recruitment, Selection and Orientation practices, the prestigious National 101 Best and Brightest Companies to Work For and the coveted Crain's Cool Places to Work in Michigan. OpTech creatively combines training, mentoring, bonuses and rewards to motivate and retain the highest caliber talent. OpTech offers Opportunity...see how a fast-paced career with one of the leading technology firms can benefit you! Job Description Candidate will play a critical role in helping the organization identify emerging risks and navigate through a rapidly changing environment. Responsible for independently executing assigned audit and advisory activities, primarily providing coverage of Compliance. The role utilizes sound, seasoned analytical skills and technical expertise to provide consultation to management regarding emerging control practices associated with newly developed products, branding, and overall strategy. Responsibilities also includes assisting with development of audit strategy and refining internal processes for the sound application of risk based practices Qualifications Requirements: • Strong IT controls background; experience with service delivery and execution of projects that adhere to COBIT's best practices • 6+ years design and implementing controls and monitoring of those controls • Hands-on experience collecting requirements, documenting processes and creating controls libraries • Must be able to work independently with little direction, able to multi-task and operate quickly • Knowledge of full SDLC process • Experience creating Compliance Project scope and work streams to attain compliance goals. • COBIT certified highly preferred (v5 preferred) • Finance/Banking experience preferred Additional Information Experience Preferred: • Experience creating Compliance Project scope and work streams to attain compliance goals. • COBIT certified highly preferred (v5 preferred) • Finance/Banking experience preferred .

The IT Project Manager will be highly skilled with a PMP Certification who is responsible for leading Americas technology projects. This role requires exceptional interpersonal skills for stakeholder engagement and strong leadership capabilities to manage project scope, timelines, and success metrics effectively with cross-functional teams. Key Responsibilities: Manage full project life cycles, delivering IT initiatives on time, within scope, and budget. Develop comprehensive and detailed project plans with well-defined milestones and deliverables. Engage stakeholders through meaningful conversations to understand their needs, manage expectations, and build strong relationships. Foster a collaborative and accountable team culture that promotes innovation and continuous improvement. Define clear success criteria for projects and establish metrics to track progress and outcomes. Identify potential risks early and develop mitigation strategies proactively. Coordinate cross-functional teams and stakeholders to ensure alignment and effective communication. Oversee change management processes for live environments, including scheduling, stakeholder notifications, testing, approvals, and rollback planning. Prepare regular status reports and present updates to stakeholders and executive leadership. Lead post-project reviews to confirm that comprehensive documentation is completed and appropriate training and knowledge transfer have been effectively delivered to support ongoing operations. Qualifications: Exceptional interpersonal and communication skills, with the ability to engage stakeholders and motivate diverse teams. Strong leadership qualities with the ability to set and achieve strategic milestones. Problem-solving mindset and strategic thinker with excellent decision-making skills. Familiarity with project management tools and methodologies (Agile, Waterfall, Hybrid etc.). Education: Bachelor's degree in Information Technology, Computer Science, Business, or related field (preferred). PMP Certification (required) Experience: Minimum three years proven experience managing multiple concurrent IT or technology projects. Success Criteria: Consistently deliver projects on time and within budget. Establish and meet milestone targets aligned with strategic priorities. Foster a positive, high-performing team environment. Identify and address risks proactively, minimizing project disruptions. Tools and Technologies: Smartsheet, SharePoint Service Now Office 365 suite ITIL Framework Working Conditions: Physical Demands: Required to sit or stand for long period of time. The employee may occasionally lift and/or move up to 25 lbs. Travel: Some domestic and international travel may be required. Must have a valid driver's license. Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin. At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer. If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.

Job Description Under the supervision of the Sr. Director - IT Solutions & Health Plan Management, manages data, basic operations, and audit functions in designated Information Technology Applications used by PACE Southeast Michigan (PACE SEMI). These applications include but are not limited to UltiPro/WorkDay for Human Resources functions and PACECare Online as an Electronic Health Record, and any INTUS Care or other data analytics/AI software as well as their related analytic and ancillary programs. SPECIFIC DUTIES AND FUNCTIONS: Working with leaders, manage the employee access to designated IT Applications including provision of access, password assignment and reset, and basic troubleshooting. Works as PACE SEMI resource for data dashboards, predictive analytics, and related IT functions using Artificial Intelligence (AI) where appropriate. Acts as a liaison between PACE SEMI and vendors providing these data/AI resources as well as other vendors for data sharing, transmission and similar issues. Completes training in assigned IT Applications used by PACE SEMI to the level of content expert to problem-solve daily operational issues encountered by the general user. Completes periodic audits of user access, utilization compliance, and other application- related tasks as assigned. Prepares and submits reports of audits; assists with investigations of data errors, access issues, or workflow problems when required. Maintains confidentiality of all participant and employee information in compliance with HIPAA and all other regulatory/legal requirements. Provides orientation, education, and teaching to staff as required to ensure basic competency of application users. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Bachelor's Degree in Health Information Technology, Health Information Management, Data Management, or related degree; Minimum 2 years' experience in a healthcare office environment using an Electronic Medical Record Must have one year of experience with a frail, elderly population WORK ENVIRONMENT: Professional office environment Occasional interaction with participants with risk of exposure to communicable diseases

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Duration: 4 Months • Provide exemplary client support and technical issue resolution via phone and email. • Provide exemplary client support and technical issue resolution via email as needed • Maintain strong knowledge on supported products • Meet performance objectives in call quality, customer satisfaction surveys, and call handling • Provide timely follow up on outstanding client issues • Effectively communicate and interact with staff assigned to assist in resolving client issues • Facilitate general web-based sessions to aid new customers in implementing CS software • Assist with Customer Service queues and Service Reception as needed • Strong call handling soft skills • Strong software and hardware troubleshooting skills • Ability to self manage and work as a contributing member of a team • Ability to stay motivated in a fast paced, high pressure environment • Strong research and problem solving skills • Ability to quickly learn and master technical or complex information Additional Job Requirements • 1 Year of customer service experience required • Associates or bachelor's degree a plus • Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must. Additional Information To schedule an interview, please contact; Rakhi Sharma ************

Specialist IT SAP MM&PP(Job Number: 336986) Description Kautex is a global company with over 30 plants in 13 countries. As a leading Tier One automotive supplier, we are a pioneer in the design and manufacturing of plastic fuel systems and beyond. From battery enclosures for use in hybrid and full battery electric vehicle applications to autonomous cleaning systems, we are advancing solutions for the era of new mobility. Our portfolio also covers high-quality industrial packaging and cast camshafts. Embracing the transformative venture, Kautex is part of a network of global businesses, offering some of the most advanced technologies and services the world has ever seen. We foster career growth, drive groundbreaking talent programs, and champion equal opportunities and sustainability in our business practices and products. By working together as one team and supporting one another, amazing things happen. We push the boundaries of what's possible, soar to new heights and reach for the extraordinary, being recognized by prestigious awards such as Fair Company, Great place to work (Silao), MINT minded company, or Ecovadis Platinum. We can`t wait getting to know you and share more about our values and local benefits. What awaits you:· Define, modify, create and defend process templates within SAP modules· Support the detailed design down to process step level· Customize the application or instruct consultants, therefore create and update necessary documentation· Support SAP application as 2nd Level supporter· Setup functional specifications for Forms, Reports, Interfaces, Conversions and Enhancements· Instruct 1st Level support before new processes/settings go live· Support security team on security roles· Execution of Integration & Regression Test activities· Improve and optimize application together with Business Key Users· Meet the business's desire for functionality and/or technology that will be a true competitive advantage· Independently prioritize and resolve customer requests, work as subject matter expert for SAP MM & SAP PP, production break-fixes, ad-hoc reports and enhancement requests· Provide excellent customer service to SAP users, communicating timely and professionally· Manage external Service Provider, the related budget and ensure that defined service level agreements are meet· Ensure a safe, secure, and legal work environment· Contribute to SAP project rollouts· Work on moderately complex tasks to enhance existing solution, identifying, evaluating, recommending options and implementing solution Qualifications What you'll need to succeed:· Bachelor in IT or IT/Economic or equivalent education level· Minimum of 2-4 years SAP IM/MM experience· Minimum of 2-4 years SAP PP/SFC experience· SAP Certification and S4/HANA experience is a plus· ITIL Certification is a plus· Experience with Inventory control, Goods receipt and Warehouse Management is a plus· Experience in planning tools like (APO, LMPC,etc) and MES is a plus· Experience in working in a multi-national company and willingness to travel is preferable· Knowledge of MRP planning is a plus· Knowledge of SAP PI/PO integration is plus· Experience in the automotive industry is a plus· Knowledge of Electronic Data Interchange (EDI) is a Plus· Knowledge of PC standard applications (MS Office365) EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law. Recruiting Company: KautexPrimary Location: US-Michigan-TroyJob Field: Information TechnologySchedule: Full-time Job Level: Individual ContributorShift: First ShiftTravel: Yes, 10 % of the TimeJob Posting: 01/05/2026, 2:55:22 PMWorksite: Onsite

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? In this position... As part of the Ford Customer Service Division (FCSD) strategy to reimagine the dealer support model, Service Engineering & Operations is standing up a dedicated team to receive and resolve Technical Support Requests (TSR) from dealer technicians. The team's focus is to deliver a timely response while providing technical support, guidance, and repair plan information. This team will partner closely with the Technical Field Operations team to ensure delivery of excellent end to end technical support. The Case Analyst reports to the Commodity Supervisor and is responsible for case managing Technical Support Requests received from dealer technicians seeking technical assistance. They will provide remote diagnostic and repair guidance, owning the contact from beginning to confirmed resolution. You'll have... High School Diploma 2+ years' experience in hands-on technical/diagnostic competency from sources including but not limited to, automotive manufacturer, technical service, automotive dealership service, independent hands-on vehicle repair facilities, military vehicle maintenance and repair, service repair skills training, college/university automotive programs. Proficient in vehicle diagnostics and repair Even better, you may have... Bachelor's degree or higher (technical degrees preferred, including Automotive Technology, Automotive Technology Management, Field Service Operations, Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service Tech technology, Automotive Industry Management and Engineering). ASE Certifications Senior Master Certified or equivalent OEM training certifications State Automotive Certifications Automotive Dealership work experience Possess strong interpersonal skills, with ability to demonstrate professionalism in all actions. Reliable & diligent worker Collaborative team player Believe in skilled and motivated people working together. Focused on continuous development of self and others. Ability to work independently, forward-thinking. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year's Day Paid time off and the option to purchase additional vacation time. This position is a salary grade 4 and ranges from $55,020-92,580., This position is a salary grade 5 and ranges from $63,480-106,680., This position is a salary grade 6 and ranges from $72,480-121,440. For more information on salary and benefits, click here: ************************** Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call **************. #LI-Onsite #LI-MK1 What you'll do... Dealer Requests Manage Dealer Technical Service Requests (multi-channel) for complex vehicle repairs. Provide timely initial response. Exercise independent judgement to communicate with technicians of all skill levels to provide diagnosis and repair plan: Research workshop manuals, service publications and various other technical/engineering documents. Respond / Formulate technically accurate recommendations. Determine final disposition of a repair to confirm closure, completing outreach to the technician or Dealer service management if required. Maintain timely case management ensuring that each case does not exceed allowable aging objectives. Coordinate and collaborate with both Field Service Engineers (FSE) and directly with Dealer Management/Service Personnel to ensure steady progression on each case driving timely resolution. Escalation of concerns for assistance and support Escalation to and interface with Engineering, and key stakeholders. Escalation to and interface with Field Team to provide in-dealership assistance. Continuous Improvement Participate in calibration sessions, peer reviews and team meetings, coaching and training sessions. Support Company initiatives that enhance the vehicle diagnosis and repair process. The Case Analyst should be comfortable and familiar in representing the Voice of the Dealer & Technician when interfacing other cross-functional teams, along with maintaining Voice of the Customer mindset in driving towards continuous improvement of operations. This position is located in Allen Park, MI.

SALARY RANGE $45,000-$55,000 The IT Specialist is a multi-disciplined, front-line technologist who delivers Tier I and selected Tier II solutions for MDT employees and credit-union clients across endpoints, identity, SaaS applications, network services, and peripherals. IT Specialists focus on first-call resolutions to reduce escalations and support both incidents and major-incident swarming. The role creates and maintains runbooks/operations guides and knowledge articles to ensure a consistent end-user experience. In addition, IT Specialists provide employee technical support and MDT asset management (provisioning, inventory, and lifecycle). DUTIES & RESPONSIBILITIES Administer and secure all corporate endpoints, peripherals, and mobile devices. Manage user, group, and computer objects in Active Directory; enforce access controls. Evaluate, assess, and deploy new hardware/software; recommend technology standards. Monitor health system and deliver clear status/compliance reports. Track inventory of IT equipment, software licenses, and warranties. Support core security services (email filtering, MFA, VPN, web filtering) and hosted apps. Perform Tier I troubleshoot of LAN/WAN infrastructure (switches, routers, firewalls). Provide Tier I/II support to internal and external users. Deliver on site support as needed to resolve hardware, connectivity, or other incidents. Documents fixes and shares knowledge as needed. Maintain positive vendor and customer relationships. Represent the company professionally in contacts with clients, vendors, and trade professionals. Ensure requests, questions, and problems are courteously and professionally resolved. Ensure the company's professional reputation is maintained both internally and externally. Works well with co-workers. Keep management well informed of activities and any significant problems. Complete required reports, records, and other documentation. Attend and participate in meetings and committees as required. Abides by all company policies and procedures, including upholding all security standards. Ensures the work area is clean, secure, and well maintained. Complete additional duties as assigned. EDUCATION & EXPERIENCE REQUIREMENTS High school graduate or equivalent. Preferred certifications: CompTIA A+, Network+, or Security+; ITIL 4 Foundation. Associates degree in IT or related field, or equivalent combination of education and experience. Additional related training in IT applications and systems and financial institution operations. Minimum 1 year of experience in related positions. Hands-on experience in IT technical support or systems administration. REQUIRED KNOWLEDGE Understanding of IT applications and products. Windows OS installation, configuration, patching, and performance tuning (desktops, laptops, VMs). Networking fundamentals (TCP/IP, DNS, DHCP, VPN) and LAN/WAN/WLAN support-Cisco & Fortinet experience preferred. Multi-site Active Directory administration, Group Policy, and identity lifecycle management. Scripting/automation using PowerShell, Bash, Python, Intune, MCM, or Ansible. Familiarity with SQL databases and cloud platforms (Microsoft 365/Azure, AWS, or GCP). Peripheral setup and troubleshooting (printers, scanners). Security controls: MFA, EDR, automated patching, and compliance best practices. Strong technical documentation, knowledge sharing, and customer service communication skills. Proven ability to prioritize, stay calm under pressure, and meet tight deadlines in a fast paced environment. WORKING CONDITIONS Special No hazardous or significantly unpleasant conditions (such as in a typical office). In-state and/or out-of-state travel including overnight stays, up to 20%, as needed. Long duration of computer workstation usage. Additional hours, including after hours or weekend support, as required 24×7 availability while on primary or secondary on call rotation. INTENT AND FUNCTION OF S s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Job DescriptionDescription: IT Support and Systems Administrator Reports To: IT Infrastructure & Operations Manager Department: Information Technology FLSA: Exempt We are growing! If you're excited to be the face of IT for a fast-growing company in the utilities construction and engineering sector, this position is for you. This is a hands-on, user-facing role that blends Level 1-2 helpdesk and deskside support across multiple Metro Detroit locations with core systems administration. Expect a mix of approximately 60-70% end-user support/service desk and 30-40% systems administration/infrastructure work. You'll resolve day-to-day issues, onboard/offboard employees, deploy PCs and mobile devices, and support our Microsoft 365/Azure and on-prem environments. Success in this role requires strong customer service, solid troubleshooting skills, and the ability to manage tickets while owning technical projects to completion. Core Technologies: Windows 10/11, Microsoft 365 and Azure/Entra ID, Active Directory/Group Policy, Windows Server (2019+), MDM (Endpoint Central, Intune), SharePoint/OneDrive, Exchange Online, networking fundamentals, endpoint security, and disaster recovery. Principal Responsibilities: End-User Support and Service Desk Serve as a friendly, professional point of contact for employees; provide in-person and remote support Work tickets in the helpdesk queue, meet SLAs, document work clearly, and close issues with strong follow-up Deploy, image, and replace PCs, laptops, and mobile devices; install and configure applications Perform user account lifecycle tasks (new hire setup, access provisioning, permissions, offboarding) Support Microsoft 365 apps, SharePoint Online/OneDrive, Exchange Online, and Teams Troubleshoot common office technologies (printers, conference room A/V, VPN, Wi-Fi, peripherals) Create and maintain user-focused documentation and internal knowledge base articles Maintain accurate IT asset records (hardware, software, licenses) and assist with inventory/audits Provide VIP support and training to help users adopt technology effectively Systems Administration and Infrastructure Administer and maintain Active Directory/Entra ID, Group Policy, NTFS permissions/SMB shares, and Windows Servers (physical and virtual) Leverage endpoint management/MDM platforms to deploy configurations, software deployments, updates/patches, and enforce compliance Support core network services (DHCP, DNS, TCPIP, SMB), basic switch/AP configuration, and SD-WAN concepts in coordination with senior staff Monitor, remediate, and report on vulnerabilities; contribute to endpoint and identity security best practices Assist with backup/restore, disaster recovery testing, and routine maintenance Use PowerShell or other scripting methods to automate repetitive tasks and improve support efficiency Participate in implementing and integrating new technologies and systems Operations and Continuous Improvement Analyze processes and suggest improvements that enhance reliability, security, and user experience Participate in maintenance windows and outage response; occasional after-hours or weekend work required Travel to local offices (primarily Metro-Detroit) for onsite support and project work (mileage reimbursed at the federal rate) Compensation: Salary: $65,000-$80,000 (commensurate with prior experience) Medical/dental/vision insurance (eligible after 90 days) 401(k) with up to 4% employer match (eligible after 6 months) Company-paid group term life and long-term disability Additional voluntary benefits: flexible spending accounts, accident, critical illness, short-term disability, HFSA/DCA, life, and AD&D Notes: This is an on-site, hands-on role based in Belleville, MI, with regular in-office presence and local travel. Candidates who thrive in user-facing support while growing their systems administration skills are encouraged to apply. Requirements: Required Qualifications: 2-5 years of combined helpdesk/deskside support and systems administration experience, or equivalent mix of education and experience Strong customer service skills with a professional, positive demeanor; ability to explain technical issues in plain language Excellent written and verbal communication skills; accurate documentation and correspondence are essential Valid driver's license, reliable transportation, and willingness to travel between offices within the Metro Detroit area using your own vehicle. Infrequent travel outside the Metro Detroit area or potentially out of state (2-3 times/year) Demonstrated support experience with Windows 10/11, Microsoft 365, user device deployments Hands-on experience with Microsoft Windows Server (2019+), Active Directory/Group Policy, NTFS/SMB, Azure/Entra ID and SSO, Exchange Online Experience with MDM/endpoint management for provisioning, updates, and compliance Demonstrated experience supporting/administering SharePoint Online, OneDrive, and Microsoft Teams Scripting experience (PowerShell or similar) Solid foundation in networking (firewalls, switches, APs, DHCP/DNS/TCP/UDP, VLANs, Routing, L2/L3 concepts, basic understanding of SDWAN concepts) Preferred Qualifications: Certifications: Microsoft (e.g., MD-102, AZ-104, MS-900) and/or CompTIA (A+, Network+, Security+) Backup solutions (Veeam, Azure Recovery Services Vault) Experience with Atlassian (Jira/Confluence) or similar ITSM/knowledge tools Premise wiring (Ethernet cabling/termination, PoE/low-voltage, security cameras) Experience with one or more: Power Platform (Power BI/Power Automate/Power Apps), Hyper-V, SQL Server, IIS, RemoteApps/RDS, Microsoft Intune, Microsoft Defender security products

Diagnose and resolve hardware, software, and network issues for end users Provide support to employees and guide them through technical problems Install, configure, and update devices and applications to minimize workplace interruptions Maintain records of issues, resolutions, and system changes Manage IT hardware inventory and ensure accurate documentation Qualifications Degree or certification in IT or related field Knowledge of MS Office, Windows, and networking Strong problem-solving and communication skills Additional Information All your information will be kept confidential according to EEO guidelines.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The IT Support Specialist position installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. This position would split time between Brighton and Lansing offices. Responsibilities Identifies and procures the hardware and software needed to satisfy user requirements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises. Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users' requirements. Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. Connects users to networks and provides initial training in facilities and applications. Sets up and provides support for mobile devices. Assists in research and procurement of computer accessories and supplies. Manages IT inventory of supplies in the print room and server room. Performs other duties as assigned. Qualifications Formal Education, Licenses and Certifications High School diploma required. Associate's degree in technical field preferred. Knowledge and Experience Two (2) years of related experience. Competencies and Personal Attributes Ability to organize, multitask, and prioritize. Ability to communicate effectively verbally and in writing. Ability to interact with employees and vendors in a professional manner. Technical capacity Time management Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Availability This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Travel Local travel to all PEA Group offices is expected.

Come work for OHM Advisors, the Community Advancement firm. With the singular mission of Advancing Communities, our diverse 750+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering. We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future. What You Will Contribute to OHM Advisors The IT Support Technician is responsible for ensuring continuity of computer system services for computer users by providing the technical expertise and assistance necessary to install computer software, modify/repair hardware, and resolve technical problems. They will also employ and manage additional systems to assist with the deployment of software and hardware to computer users. Other members of the Information Technology team may request their assistance with projects and tasks where appropriate. Additional responsibilities and tasks may be assigned based on technical ability and schedule availability. Your Responsibilities End-User Support Field incoming service desk requests from users via ticketing system, email, telephone, and in-person in a timely, courteous manner. Troubleshoot, install, and upgrade end-user software and hardware. Provide one-on-one or small group end-user training on relevant topics and systems on an as-needed basis. Work with outside vendors for product-specific support. Maintain and troubleshoot file sharing systems for use with external users and organizations. Assist with employee onboarding and offboarding within the scope of assigned duties. Hardware & Software Management Image, configure, and set up desktop and laptop computers and associated peripherals at employee workstations. Coordinate shipping and reclamation of computer hardware to and from remote offices. Maintain proper documentation and storage of deployed and available hardware assets. Knowledge Management & Miscellaneous Design and maintain user-focused informational articles and videos covering relevant technology topics. Generate and maintain team-focused articles and documentation on recurrent issues and known solutions. Provide guidance and training to other Information Technology team members when requested or required. Assist with company-wide software rollouts and technology upgrades. Provide on-site support at remote offices and outside of regular working hours as required. Requirements 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program. Knowledge of computer hardware, software, and mobile devices. Experience with Microsoft Windows 10 / 11 & Microsoft Office 365. Excellent interpersonal communications skills. Preferred Qualifications Possesses talents and strengths in communication, conflict resolution, user education, problem solving, and self-education that allows them to excel in developing and maintaining strong relationships with staff and team members. Working knowledge of modern enterprise computer hardware and software. Ability to lift and carry devices and equipment of varying sizes and weights. One to two years of experience in a relevant industry role or two years of active enrollment in a relevant degree or certification program is preferred but not required. An Associate's or Bachelor's degree in Information Technology or an equivalent field of study is preferred but not required. Relevant industry certifications are beneficial but not required. Benefit Summary At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs. Benefits: BCBSM Medical, Dental and Vision Company Profit Sharing Flexible Spending & Health Savings Accounts 401(k) retirement savings plan with employer matching contribution Paid professional association membership. Tuition & Certification Expense reimbursement Volunteer Service Leave 100% Employer-Paid Life Insurance Short & Long-Term Disability Options Career Advancement & Enrichment Programs: Voluntary Wellness Program OHM Grad School OHM University You can read more about each of these programs on our website. OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #LI-CC1

The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow. Location You will work from the project location in Saline, MI and our Headquarters in Detroit, MI Responsibilities Your key responsibilities * Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems. * Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications. * Onboarding & Workstation Setup: Onboarding, setting up workstations for users. * Network Support: Install and assist with basic network troubleshooting and connectivity issues. * IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities. * User Training: Provide training to internal users on hardware and software usage. Qualifications To qualify for the role, you must have * Completed a minimum of High School Diploma or equivalent, and technical training or professional experience. * 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools. * Proficiency using Microsoft Office suite and Windows operating system software. * Experience steadfastly documenting all works performed in ticketing system. * User Data Transfer to New laptops. * Thorough understanding of hardware technical specifications and General Network experience. * Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment. * Ability and willingness to learn new skills quickly. * Ability to safely lift up to 40 lbs. * Able to frequently work beyond forty hours per week. * Able to travel out of state, sometimes on short notice, and stay overnight as needed. Ideally, you'll also have * CompTIA A+ certification * Networking knowledge, including router/firewall configuration and management. * Direct end-user support experience Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you! EEO/AA Employer M/F/D/V Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.