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  • Manufacturing Technical Operations Specialist

    JMD Technologies Inc.

    Information technology specialist job in Boston, MA

    Title: Senior Manufacturing Technical Operations Specialist Employment Type: Contract (12 months + possible extension or conversion) Status: Accepting Candidates (Multiple Openings) About the Role: We are hiring Senior Manufacturing Technical Operations professionals to support real-time manufacturing operations at a large, commercial biopharmaceutical facility. This is a highly hands-on, floor-based role focused on issue triage, investigations, and cross-functional collaboration in a fast-paced GMP manufacturing environment. Key Responsibilities: Triage manufacturing issues in real time on the manufacturing floor Lead and author investigations for quality events across cell manufacturing, QC, material operations, and facilities Apply structured root cause analysis tools to identify issues and drive resolution Collaborate with subject matter experts to determine immediate actions, containment strategies, and impact assessments Partner with cross-functional teams to identify root cause and propose corrective and preventive actions (CAPAs) Support strong quality documentation practices in a GMP-regulated environment Qualifications: 6+ years of progressive experience in pharmaceutical development or manufacturing 4+ years of hands-on analytical investigations and Quality Control experience Strong background in analytical investigations and quality documentation Experience supporting QC / analytical operations in GMP manufacturing Exposure to facility or calibration investigations is a plus (not required) Strong scientific mindset with the ability to interpret data, apply root cause analysis, and think systematically Compensation (MA Pay Transparency): Estimated hourly range: $50-$58/hr (W-2) Final rate within this range will be based on experience, skill set, shift alignment, and interview results
    $50-58 hourly 21h ago
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  • Applied Tech Market Executive - Innovation Economy Banking MD

    Jpmorgan Chase & Co 4.8company rating

    Information technology specialist job in Boston, MA

    A leading financial institution is seeking a Market Executive in Boston to lead the Applied Technology team. The role involves building relationships with innovative companies in sectors like robotics and quantum computing. Responsibilities include business development and supporting founders in their growth while managing a smaller portfolio. Ideal candidates should possess over 12 years of account relationship management experience, strong communication skills, and licenses related to securities. The company offers a competitive rewards package and values diversity and inclusion. #J-18808-Ljbffr
    $69k-114k yearly est. 1d ago
  • Human Resources Information System Analyst

    Brown University Health 4.6company rating

    Information technology specialist job in Providence, RI

    Hybrid; based in Providence, RI. The HRIS Analyst serves as the HRIS operational expert, providing consultative and analytical services to optimize the utilization of HR systems with a focus on core HR practices. The analyst collaborates with leaders and other stakeholders to define and enhance internal processes, while partnering with the IS team to implement system solutions. The HRIS Analyst will play a key role during our ongoing implementation and long-term support of the system. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Serves as cross functional project support and general subject matter expert (SME) for system enhancements and process improvement initiatives. Works closely with other SMEs, HRIS team members and stakeholders from across the organization to develop proposals and project plans. Provides production support, including researching, troubleshooting, and resolving HRIS problems and performing scheduled activities. Escalates complex issues to Sr. HRIS Analyst or the HRIS Manager as needed. Identifies opportunities to improve the user experience utilizing workflows and configurations. Performs a thorough analysis of proposed changes, its impact on other workstreams, and communicates them to the team, following through until closure. Maintains the integrity of system data by monitoring, adhering to, and enhancing data governance and business processes. Works closely with the Human Resources Solution Center (HRSC) and other stakeholders to identify process efficiencies and auditing needs. In collaboration with the HRIS team, provides input about security roles based on business needs, performs testing, and maintains related documentation. Collaborates cross-functionally to collect, understand, and translate business needs for system implementation. Submits corresponding change requests as needed. Configures and/or tests system to confirm business requirements, prepares testing plan and test scenarios, and assists with training efforts for end users. Creates and maintains documentation of system configuration as needed. Maintains working knowledge of interfaces and assists in determining interface specifications. Supports HR reporting needs, including gathering requirements, submitting report requests, writing reports, and monitoring report development progress. 128406947Participates in the planning, coordination and execution of regular system release updates including the creation and/or updating of test scripts. Performs mass data uploads as needed to meet customer needs and requirements. Maintains Case Management / Knowledgebase tool including adding/removing users, categories/subcategories and document management database. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Bachelor's degree required. A minimum of two years of HRIS or related experience required (experience above the minimum required may substitute for educational requirements on a one-to-one basis). Experience with Workday HCM or similar SaaS platform implementation preferred. Demonstrated analytical and problem-solving skills. Must be proficient in Microsoft Excel, SharePoint and MS Teams.
    $56k-77k yearly est. 2d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information technology specialist job in Providence, RI

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $70k-98k yearly est. 7d ago
  • IT SPECIALIST/SYSTEMS ADMINISTRATOR II

    Mikel Inc. 4.3company rating

    Information technology specialist job in Middletown, RI

    MIKEL invests in people and technology - empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the U.S. Navy. MIKEL is a small woman owned business that has been providing Undersea Warfare Solutions to the Department of Defense since the company's inception in 1999. Be a part of our dynamic team whose solutions and services enable the Navy to solve their toughest problems and meet their mission requirements. We have undersea operations experience, combined with engineering and specific subject matter expertise, that provides an in-depth understanding of the problem and a novel, innovative and cost-effective solution. MIKEL is committed to providing an environment that challenges its employees to use and advance their skills and knowledge to provide solutions that exceed customer expectations. Job Description: MIKEL is currently seeking an experienced IT Specialist with a background in Information Systems and Information Assurance. This position will provide technical support to a team supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNWPT) Code 25 laboratory and electronic classroom. The ideal candidate will have hands-on experience in help-desk technical support, software and hardware troubleshooting, network administration, and regulatory compliance. The candidate will be responsible for managing and maintaining the lab's information technology systems, ensuring data security and integrity, and supporting users in troubleshooting technical issues. Position: IT Specialist/Systems Administrator II Responsibilities Managing virtual server infrastructure, including operating systems, applications, and security issues. Scanning and installation of applications and system patches. Installing, configuring, and maintaining various COTs and Open-Source software applications. Installing, configuring, updating, and troubleshooting computer hardware and software on desktops and laptops Assist with maintaining project's user licenses for various commercial software. Aiding users with technical issues related to software applications, email, network connectivity, and hardware problems. Interfacing with external groups to resolve issues to include reporting system status to large-scale network management teams. Identifying and resolving network and system performance issues, including monitoring system logs and alerts. Assisting in the planning and execution of new IT projects, including hardware upgrades, software deployments, and system migrations. Maintaining technical documentation and creating reports on system status and performance. Performing standardized physical security checks and access control on DoD secure spaces in accordance with NUWCDIVNPT security doctrine. Ensuring compliance with Information Assurance standards, DISA Security Technical Implementation Guidelines (STIGs), and other regulatory requirements on classified and unclassified networks. Maintain relevant IT certifications, such as CompTIA Security+, A+, and Network+ (DoDD 8570/8410 IAT Level I & Level II standards) . Specific Job Requirements 5 years of collective experience in Information Systems, IT Support, and Network Administration, preferably within the Department of Defense (DoD) or government contracting environment. Experience with Microsoft client and server operating systems including Server 2016 and above, and Windows 11 Hands-on experience with Microsoft Office 365, software installation (including Adobe products), and troubleshooting hardware/software issues. Strong understanding of Information Assurance, network security, and regulatory compliance. Experience with MySQL and Microsoft SQL Server administration is a plus. Familiarity with DISA STIGs and DoD cybersecurity guidelines is a plus. Excellent communication skills and the ability to work independently or as part of a team. Security Clearance Active DoD Security Clearance is required at the time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Work Location: Middletown, RI MIKEL offers a competitive salary and a comprehensive benefits package that includes Medical/Dental/Vision Insurance, Flexible Spending Account (FSA), 401k Retirement Plan, Life Insurance, Disability Insurance, Paid Time Off (PTO), and Tuition Reimbursement. Department of Defense Secret Security Clearance or higher is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. MIKEL is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $66k-96k yearly est. Auto-Apply 5d ago
  • IT Technician

    Everglade Works

    Information technology specialist job in Boston, MA

    Job Title: Remote IT Technician Company: Everglade Works Type: Full-Time | Remote We are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. Our clients rely on us for smart, scalable tech support, and our people are the reason we deliver. We don't just hire techs we bring on technicians who think like engineers and support like pros. What You'll Be Doing You'll be the go-to IT expert remotely supporting our internal team and external clients across various systems. You'll troubleshoot like a champ, maintain systems like a pro, and explain complex tech in a way that even your grandma would get . Here's what your day-to-day might look like: Provide top-tier remote technical support for hardware, software, and network issues Install, configure, and maintain workstations, laptops, VPNs, and remote tools ️ Troubleshoot system errors and outages like a detective on a mission Set up and manage user accounts, permissions, and device configurations Monitor and support cybersecurity tools, patch updates, and backups Document resolutions, create internal knowledge base articles, and keep logs updated Work closely with our Support Lead and other departments to solve issues and improve operations Stay up to date on the latest IT trends and bring proactive solutions to the table What We are Looking For We are not just looking for someone who can reset passwords (although, yeah you'll do that too). We want someone who gets excited about solving problems and making tech work better for people. 2+ years of experience as an IT Technician or similar role Strong knowledge of Windows and MacOS environments Comfortable with remote support tools (TeamViewer, AnyDesk, Remote Desktop, etc.) Working knowledge of cloud platforms like Google Workspace or Microsoft 365 Experience troubleshooting printers, VPNs, networking issues, and firewalls Great communicator verbal and written (we love clarity!) You're a self-starter, highly organized, and cool under pressure Bonus points if you have experience with help desk ticketing systems (like Freshdesk, Zendesk, or Jira) What's In It for You Competitive salary (we don't lowball) Monthly remote work stipend Career growth opportunities you grow, we grow Work with a team that actually gets tech Flexible hours you manage your day Paid time off + paid holidays Health, dental, and vision insurance (US-based employees) How to Apply Ready to bring your IT skills to a team that values you and your ideas? Click Apply Now and lets get the conversation started. Were excited to meet you. Everglade Works is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $36k-71k yearly est. 60d+ ago
  • IT Technician Boston

    Hightouchtalentsolutions

    Information technology specialist job in Boston, MA

    IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications
    $36k-71k yearly est. 60d+ ago
  • IT Operations Tech - Providence RI Area

    Blue Mantis

    Information technology specialist job in Providence, RI

    DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician. Key Responsibilities This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI. Receive and inspect incoming shipments for accuracy and damage. Pick, pack, and ship orders according to company standards. Load and unload trucks using forklifts, pallet jacks, or manually. Maintain inventory accuracy through regular cycle counts and data entry. Organize and maintain a clean and safe warehouse environment. Responsible for proper cleaning, packaging and component verification of all equipment Operate warehouse equipment in a safe and efficient manner. Assist with other tasks and departments as needed. Update company systems with required data in a detailed and professional manner Skills, Knowledge & Expertise Previous warehouse or logistics experience - Nice To have Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching, and working on ladders required. Expertise with ServiceNow is a plus Experience with Microsoft Excel & Office 365 Applications. Basic math and computer skills; experience with inventory systems is a plus. Strong attention to detail and organizational skills. Ability to work in a fast-paced environment and follow directions. Forklift certification - Nice To Have Hardware and Operating system familiarity a plus Ability to troubleshoot and communicate issues Excellent communication skills, ability to interact professionally with clients Excellent customer service skills. A+ or Network+ Certification a plus Ability to multitask. Ability and desire to learn new competencies. Includes lifting and moving of IT equipment and boxes. Travel (MA,CT,NH,ME,RI,VT)-as needed Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
    $28k-57k yearly est. 29d ago
  • Junior System Administrator - SQL & Server Migration (Contracted/Temporary)

    State of Massachusetts

    Information technology specialist job in Boston, MA

    . About the Organization The Commonwealth of Massachusetts Executive Office of Economic Development (EOED) supports economic growth by fostering business development, infrastructure investment, industry advancement, and consumer confidence. EOED operates through nine state agencies and five quasi-public agencies (QPAs) that deliver essential public programs and services. EOED supports economic growth across Massachusetts through its network of agencies and partnerships, promoting business innovation, infrastructure investment, and consumer protection. The office embraces a culture of equity, inclusion, and collaboration-values that inform all aspects of its work. The Executive Office of Economic Development is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Executive Office of Economic Development values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming. The Executive Office of Economic Development is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens. About the Role The Executive Office of Economic Development is seeking a hands-on System Administrator Contractor to support the upgrade and migration of approximately six legacy SQL Server and Windows Server environments hosted on AWS EC2. This role is ideal for a system administrator who is technically capable, eager to learn, and comfortable taking ownership of work with guidance from senior staff. The contractor will work closely with the EOED CISO, development leads, and EOTSS partners to plan and execute migrations from SQL Server 2012 to SQL Server 2019/2022 and corresponding Windows Server upgrades. Key Objectives * Successfully complete six SQL Server and OS upgrades (development and production) within the contract period. * Ensure migrations are secure, tested, documented, and support business continuity. * Coordinate effectively across EOED IT, development teams, and EOTSS stakeholders. Responsibilities Technical Execution * Perform SQL Server upgrades and migrations (standalone instances) from legacy versions to SQL Server 2019 or 2022. * Support Windows Server upgrades to supported versions (2019/2022). * Execute SQL backup, restore, validation, and cutover activities. * Assist in evaluating high availability and disaster recovery requirements (with guidance). * Perform post-migration testing and validation with development teams. * Conduct and document backup restoration testing. * Produce RTO/RPO documentation for migrated systems. Planning & Coordination * Work with the CISO and development leads to build and manage migration plans. * Track tasks, dependencies, risks, and timelines to ensure migrations complete on schedule. * Coordinate with EOTSS as needed for infrastructure, access, or change activities. * Participate in change planning and scheduled cutovers. Documentation & Communication * Create and maintain clear documentation, including: * Migration steps and runbooks. * Testing and validation results. * Known issues and follow-up items. * Provide regular status updates and escalate risks or blockers early. * Maintain professional, collaborative relationships across technical and non-technical teams. Required Qualifications * Hands-on experience administering Windows Server environments. * Practical experience with SQL Server backup and restore. * Prior experience performing server or SQL upgrades (even at small scale). * Familiarity with cloud-hosted servers (AWS EC2 experience preferred). * Strong organizational skills and attention to detail. * Ability to work independently while knowing when to ask questions. * Clear written and verbal communication skills. Preferred Qualifications * Exposure to SQL Server 2019 or 2022. * Basic scripting experience (PowerShell preferred). * Familiarity with development/test/production environment coordination. * Experience working in regulated or public-sector environments. What We're Looking For * Learns quickly and adapts to new requirements. * Follows guidance but takes ownership of execution. * Documents their work and communicates clearly. * Is comfortable wearing multiple hats in a small, busy team. All applicants should attach a cover letter and resume to their online submission for this position. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
    $61k-73k yearly est. 7d ago
  • IT Technician

    Systems Support Corporation

    Information technology specialist job in Marshfield, MA

    Job DescriptionDescription: Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family. Please complete the assessment here: ******************************************************************** Duties of Role: Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod. Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing. Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts Knowledge and Abilities: Education: High School Diploma Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration Additional Information: Full Time Benefits include retirement plan with company matching Salary Range: $50,000 to $55,000 Company Vehicle and work gas miles reimbursed In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals Submit your application now! Benefits: Health insurance Paid time off Retirement plan Requirements: Clean driving record (company vehicle given for onsite service work). Ability to lift 50-75lbs, we often have to deliver hardware to client sites Ability to climb a ladder to install/troubleshoot WiFi APs Pass background check and drug test 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring Schedule: Monday to Friday On call Work Location: In person
    $50k-55k yearly 22d ago
  • IT Technician I

    Babson College 4.0company rating

    Information technology specialist job in Wellesley, MA

    TITLE: Technician IDEPARTMENT: ITSDSUPERVISOR: Ethan PooleEXTENSION: 6430 PAY RATE: $15 DUTIES AND RESPONSIBILITIES: This position will provide courteous and enthusiastic end user technical support to student, faculty, and staff customers at the Information and Technology Services Center located on the 2nd floor of the Horn Library. RESPONSIBILITIES: Properly direct incoming phone and email support requests to their proper IT areas; seek assistance and escalate incidents to higher level support staff when needed Perform all hardware repairs and basic software diagnostics on Babson-issued Lenovo laptop models Remotely access Babson-issued laptops and desktops to assist with basic customer issues (e.g. email client setup, printer configuration, network drive mapping) Document all actions and repair steps taken in our support ticket tracking system, and communicate pertinent information to customers at time of pickup Read and respond in a timely manner to email and Webex messages sent by student supervisors and full-time IT staff QUALIFICATIONS: Strong troubleshooting skills required, with preference given to applicants who have experience building, upgrading, repairing, or troubleshooting computer hardware and software issues Previous customer service experience Ability to work in a fast-paced and team-oriented environment that demands attention to detail
    $15 hourly Auto-Apply 60d+ ago
  • IT Systems Administrator and Security Specialist (5049)

    Three Saints Bay

    Information technology specialist job in Newport, RI

    Job Code **5049** \# of Openings **1** Apply Now (**************************************************** Requisition?org=GATEWAYVENT&cws=55&rid=5049) **OLH Technical Services** , a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking an **IT Systems Administrator and Security Specialist** to join our Team in **Newport, RI.** **Job Duties** + Perform routine system updates, patches, and configuration changes to ensure the security and integrity of the systems, which shall be completed as dictated by the severity of the vulnerability based on vulnerability reports provided from scanning tools. + Create, modify, and deactivate user accounts and permissions as necessary to maintain access control and ensure that all user accounts are properly managed and authorized, upon notification of a personnel change from the AIMTC leadership + Monitor system performance, troubleshoot issues, and optimize system operations for systems that AIMTC is responsible for every 4 hours. Upon notification of an outage from AIMTC personnel, automated monitoring services, or notification from customers, the Contractor shall immediately monitor, troubleshoot, and optimize said systems. + Implement and maintain backup and recovery procedures for systems that AIMTC is responsible for, to prevent data loss and ensure business continuity. + Enforce security policies, monitor for security breaches, and respond to incidents for systems that AIMTC is responsible, in accordance with defined best practices and DoD policies. + Conduct cyber analysis and make recommendations on cyber tools, processes, and procedures to enhance the security of individual platforms, systems, or networks to the AIMTC Technical lead as needed on a monthly basis. + Implement security settings and resolve any hardware and software interface and interoperability issues that occur during the implementation for systems that AIMTC is responsible for, in accordance with defined best practices and DoD policies. + Install and integrate updates, fixes, and enhancements of operating systems, databases, and application software for systems that AIMTC is responsible for, as updates become available from manufactures. + Manage system assets to ensure performance, capacity, and availability for systems that AIMTC is responsible for. + Document systems administration and technical support for establishment, test, upgrade, and operational support of systems, network, workstations, and support equipment hardware and software hosted on systems that AIMTC is responsible for. + Provide monthly recommendations for systems administration and technical support for establishment, test, upgrade, and operational support of systems, network, workstations, and support equipment hardware and software hosted on systems that AIMTC is responsible for, and submit the recommendations to the AIMTC Lead System Administrator, Lead Software Engineer, and Technical Lead. + Install, configure, and maintain web servers using Internet Information Services (IIS) or Apache, as part of the systems that AIMTC is responsible for, upon receipt of webserver change request provide as GFI. + Ensure data integrity and consistency across SQL Server and MySQL databases, as part of the systems that AIMTC is responsible for, on a monthly basis. **Qualifications** + A minimum of 5 years experience as a system administrator in a cloud environment + A minimum of 2 years experience in installing and configuring web servers + A minimum of 1 year experience with PKI (Public Key Infrastructure) implementation and best practices + A minimum of 5 years experience in database administration on enterprise level databases. + IAT (Information Assurance Technical) Level II certification VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international. We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.
    $59k-84k yearly est. 60d+ ago
  • IT Systems Administrator

    Alloy Fasteners, Inc.

    Information technology specialist job in Cranston, RI

    Job Description Come join our Team! IT Systems Administrator Department: Information Technology Reports To: Operations Manager Job Type: Full-Time Work Environment: On-site We are seeking a highly skilled and detail-oriented IT Systems Administrator to manage and support our organization's IT infrastructure across multiple platforms and locations. This role involves the administration of Office 365, Windows Servers, VOIP systems, end-user devices, and business-critical applications like Inxsql. The ideal candidate will be proactive, security-conscious, and capable of working independently and collaboratively. Key Responsibilities: Office 365 Administration Manage user accounts: add/remove users, assign licenses Administer Microsoft Entra ID (Azure AD) Configure and manage Microsoft Teams and Groups Enforce security policies including password controls and MFA (Authenticator) Manage Exchange Online mailboxes and permissions RingCentral VOIP System User provisioning and deactivation Maintain and troubleshoot VOIP hardware Configure extensions and call queues Windows Server Administration Windows Server 2019: Manage Domain Controller, DNS, and user accounts Configure and maintain network printers Perform regular backups and recovery testing Windows Server 2022 Datacenter: Manage user access and printer configurations Support Inxsql database and OneDrive integration End-User Device Management Procure, configure, and deploy Windows 11 PCs (desktops/laptops) for local and branch offices Install and maintain applications Configure network and label printers (Zebra, HP) Troubleshoot Ethernet and WiFi connectivity Inxsql ERP System Manage login permissions and user defaults Customize and create reports (SSRS) Set up customers, vendors, and items Handle invoicing, receiving, lot management, and auditing Import files for pricing and mass updates Maintain code files and forms Remote Access & Security Configure and support NetExtender VPN and Remote Desktop settings Maintain Exclaimer Cloud for email signature management Website & Hosting Maintain and update company website (easternscrew.com) Work with PHP and DreamHost hosting platform Print Management Create and edit product prints and documentation Cloud Services Manage AWS Route 53 DNS configurations Qualifications: Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience) 3+ years of experience in IT systems administration Strong knowledge of Microsoft 365, Windows Server environments, and VOIP systems Experience with ERP systems, preferably Inxsql Familiarity with PHP, SSRS, and AWS services Excellent troubleshooting and communication skills Ability to manage multiple priorities in a fast-paced environment Appy Today!! Preferred Certifications: Microsoft Certified: Azure Administrator Associate CompTIA Network+ / Security+ RingCentral Certified Administrator AWS Certified Cloud Practitioner This job could be perfect for you. Apply Today! Please send your Resume & Salary Requirements. No walk-ins or phone calls, please! As an EOE/AA employer, our company will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Job Posted by ApplicantPro
    $58k-83k yearly est. 19d ago
  • IT Network Administrator

    Industrial Communications 3.6company rating

    Information technology specialist job in Marshfield, MA

    Industrial Communications conveniently located just off Route 3 in Marshfield, MA is an established and diverse wireless communications company providing communications services and solutions to businesses, public safety, and government agencies throughout New England and South Florida. Seeking to add an IT Network Administrator to our team. Successful applicants should have a solid foundation in network management in High Availability / Mission-Critical Environments with large routed networks. Candidates must be proficient with OSPF/BGP routing to include multicast routing. Candidate must also be proficient in ArubaOS, ArubaOS-CX and Cisco. Fortigate Firewall administration is also a required skillset. This position will be part of a team that is responsible for both new system installations as well as maintaining existing critical networks. Responsibilities: Fully support, configure, maintain, and upgrade corporate customers networks and in-house servers Install and integrate new server hardware and applications Support and administer third-party applications Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses Set up user accounts, permissions, and passwords Resolve problems reported by end user Define network policies and procedures Specify system requirements and design solutions Research and make recommendations on server system administration Benefits: Competitive pay Annual performance reviews/merit increases Paid Vacation Paid Holidays 401k with company match Health Insurance (with 70% Employer Contribution) Dental Insurance Company Paid Life Insurance Casual work environment Please include a brief, original cover letter explaining why you are interested in this position.
    $60k-84k yearly est. 60d+ ago
  • Discovery IT System Administrator (Top Secret Clearance Required)

    Contact Government Services, LLC

    Information technology specialist job in Boston, MA

    Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i. e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Phone: *****************Email: info@cgsfederal. com #CJ
    $60k-85k yearly est. Auto-Apply 60d+ ago
  • IT CRM Administrator

    Vitra Health

    Information technology specialist job in Braintree Town, MA

    VITRA Health understands that most caregivers face tremendous financial and emotional challenges, often without compensation or support for their selfless efforts. That's why, at VITRA, we provide comprehensive assistance to caregivers with financial support, a customized care plan, community resources, and caring teams of nurses and case managers. The IT CRM Administrator will serve as our primary CRM/EHR admin responsible for managing, optimizing, and supporting our Salesforce environment, as well as providing enterprise desktop support to Vitra Health staff including equipment deployment and maintenance, ticket tracking, troubleshooting, user assistance, training and Help Desk support. Essential Functions · Serve as the primary point of contact for Vitra's CRM/EHR platform administration including but not limited to Salesforce Health Cloud · Full desktop support, diagnosing and resolving issues in response to customer reported incidents · Planning and analyzing existing work processes · Ensure all Help Desk tickets are entered, monitored and follow-ups are completed · Identifies and reports trends as well as tracks patterns of issues · Provides leadership feedback on process improvement initiatives with a customer service approach · Participates in employee training, onboarding and offboarding · Provides technical guidance and support to IT team members and other departments, resolving complex technical issues · Manages security measures to protect the organization's data, including firewalls, intrusion detection systems, and access controls · Assists in development and maintenance of backup and recovery procedures to safeguard data integrity and ensure business continuity in case of system failures · Create and update technical documentation and procedures related to system management, operations and staff support · Manage user accounts and permissions, ensuring compliance with security policies and best practices · Participate in project planning and implementation, collaborating with other departments to meet organizational goals · Shows genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members · Offer technical support to company staff and troubleshoot computer problems · Customer service centered and responsiveness approach to IT service delivery · Serve as a liaison between department leaders & IT Service Desk team · Leverage clinical knowledge and work with Leadership to anticipate roadblocks and develop IT solutions as needed · Capable of supporting Windows, Mac, and mobile devices (Android, iOS) including MDM platforms such Intune and JAMF · Oversee print management across our main sites Education, Experience and Licensure Requirements · Bachelor's degree required · At least 3-4 years of experience in systems administration, network management, and IT support is preferred · Progressive Healthcare experience preferred · CRM platform certifications (Salesforce preferred) · Strong analytical and troubleshooting skills to resolve technical issues efficiently · Excellent verbal and written communication skills to interact with team members and other departments effectively · Ability to multitask, learn new skills and adapt to change · Demonstrated ability to work independently, and willingness to work in the field if needed · Ability to withstand varying job pressures, organize/prioritize related job tasks, and excellent attention to detail Physical and Environmental Demands: · This is a full-time onsite position based in the Braintree office that will require occasional travel to our Boston office. · Works in a clean well-lit environment with fluctuating temperatures near others. · Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse. · Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment. Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $60k-85k yearly est. Auto-Apply 11d ago
  • IT Systems and Applications Administrator

    Edesia Nutrition 4.5company rating

    Information technology specialist job in North Kingstown, RI

    ABOUT THE ORGANIZATION: Edesia is a non-profit social enterprise on a mission to end global malnutrition. We manufacture and distribute life-saving, ready-to-use therapeutic foods-such as Plumpy'Nut and Nutributter-to treat and prevent malnutrition among children and mothers in the world's most vulnerable and hard-to-reach communities. Through strong partnerships with leading humanitarian organizations, NGOs, and Ministries of Health, we ensure our products reach those who need them most-even in the midst of the most complex and challenging humanitarian emergencies. JOB SUMMARY: The IT Systems and Applications Administrator is responsible for the administration, optimization, and support of the company's IT infrastructure and enterprise applications. This includes systems such as virtual desktop environments, business-critical applications, cloud services, and analytics platforms. The ideal candidate has hands-on experience with VDI (Virtual Desktop Infrastructure), Microsoft Intune, Power BI, along with a proactive approach to systems monitoring, issue resolution, and continuous improvement. RESPONSIBILITIES AND DUTIES: Key Responsibilities: Infrastructure & Systems Management Maintain, configure, and monitor servers, storage, networking, and VDI environments. Administer Microsoft Intune for device management, compliance, and endpoint security. Perform patching, backups, and system updates on a regular schedule. Manage Active Directory, DNS, DHCP, and group policies. Ensure high availability and disaster recovery planning for core systems. Application and Data Management Install, configure, and support enterprise and business applications, including Power BI. Manage access, permissions, and integrations between applications. Support Power BI datasets, gateways, and scheduled refreshes in collaboration with data teams. Perform routine SQL database management and write basic queries for reporting or troubleshooting. Troubleshoot application issues and coordinate with vendors or developers when needed. Security & Compliance Enforce system and data security policies across infrastructure and applications. Use Intune and other tools to monitor and enforce device compliance. Support audit and compliance requirements through documentation and reporting. Support & Collaboration Provide Tier 1/2 support for infrastructure and application issues. Work with cross-functional teams to understand application requirements. Document procedures, configurations, and solutions for internal use. QUALIFICATIONS: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. 3-5 years of experience in systems and application administration roles. Strong hands-on experience with VDI platforms (e.g., VMware Horizon). Proficiency in Microsoft Intune for device and endpoint management, along with familiarity in managing Microsoft 365, Windows Server, Active Directory, and virtualized environments. Practical experience with Power BI, including data refresh management, gateways, and report publishing, plus basic SQL querying skills. Experience with cloud platforms such as Azure or AWS is preferred. Demonstrated strengths in troubleshooting, analytical thinking, communication, and independently managing multiple priorities while meeting uptime, SLA, security, and compliance requirements. WORKING CONDITIONS: General office environment. High utilization of office equipment, phones, computers, etc. Occasionally works in the production and warehouse areas-the ability to work remotely, as needed or requested. The requirements described are representative of those that must be met to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions.
    $60k-79k yearly est. 33d ago
  • IT Internship

    Dileonardo International 3.9company rating

    Information technology specialist job in Warwick, RI

    Who are we: DiLeonardo, a world leader in hospitality design, headquartered in Warwick, RI, USA is a global firm with a diverse and collaborative work environment. Our teamfostersexcellence, professional development,curiosityandaward-winningdesign around the world.We are looking for team members that share our love oftravel,hospitalityand,like us,doesnot fit neatly into one job description.DiLeonardovalues people that are collaborative, optimistic, who take ownership, talk less do more, learn from failure and have a desire to make others successful. About the Position: We are looking for candidates who are eager to learn and contribute to a global IT team focused onprovidingsupport and solutions. As part of a Global IT Team, you will be Assistingin Maintaining Hardware Equipment Collecting and Analyzing Network Data & Security Status. Contribute ideas andfindingnewwaysto innovate using New Technologies. Test IT product and solution. Also, you will be supporting end users in ourfast-paced Design Studio, supporting applications such as Autodesk Revit, AutoCAD, Adobe InDesign, Bluebeam and many other applications. Minimal Qualifications: Currently enrolled in undergraduate school with an upcoming completion ofan associates / bachelors degree in Information Technology related studies. Ability to communicate effectively both orally and in writing Strong interpersonal, teamwork, and leadership skills Ability to multi-task multiple tickets and issues. Good analytical,conceptualand problem-solving skills to evaluate business problems and apply knowledge to identifyappropriate solutions Competent with Microsoft Products including Office,Outlookand Microsoft Teams. Create andmaintain Windows Operating Systems. Once you are here: Learn to Collaborate with the IT team in maintenance of Hardware,softwareand othersystems. Configure, assemble, and install workstation and/orperipheralequipment. Learn to Understand and Navigate Microsoft Server Active Directory and Microsoft 365. Experience thefundamentalsof Network Configuration & Security Controls. Helpmaintaininventory of IT Assets and Supplies. Interested: If you are excited about great design and our diverse team, we would love to see your cover letter and resume.
    $28k-35k yearly est. 10d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time

    Us Navy 4.0company rating

    Information technology specialist job in Boston, MA

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $60k-83k yearly est. 7d ago
  • IT Internship

    Dileonardo International 3.9company rating

    Information technology specialist job in Warwick, RI

    Who are we: DiLeonardo, a world leader in hospitality design, headquartered in Warwick, RI, USA is a global firm with a diverse and collaborative work environment. Our team fosters excellence, professional development, curiosity and award-winning design around the world. We are looking for team members that share our love of travel, hospitality and, like us, does not fit neatly into one job description. DiLeonardo values people that are collaborative, optimistic, who take ownership, talk less do more, learn from failure and have a desire to make others successful. About the Position: We are looking for candidates who are eager to learn and contribute to a global IT team focused on providing support and solutions. As part of a Global IT Team, you will be Assisting in Maintaining Hardware Equipment Collecting and Analyzing Network Data & Security Status. Contribute ideas and finding new ways to innovate using New Technologies. Test IT product and solution. Also, you will be supporting end users in our fast-paced Design Studio, supporting applications such as Autodesk Revit , AutoCAD , Adobe InDesign , Bluebeam and many other applications. Minimal Qualifications: Currently enrolled in undergraduate school with an upcoming completion of an associates / bachelor's degree in Information Technology related studies. Ability to communicate effectively both orally and in writing Strong interpersonal, teamwork, and leadership skills Ability to multi-task multiple tickets and issues. Good analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions Competent with Microsoft Products including Office, Outlook and Microsoft Teams. Create and maintain Windows Operating Systems. Once you are here: Learn to Collaborate with the IT team in maintenance of Hardware, software and other systems. Configure, assemble, and install workstation and/or peripheral equipment. Learn to Understand and Navigate Microsoft Server Active Directory and Microsoft 365. Experience the fundamentals of Network Configuration & Security Controls. Help maintain inventory of IT Assets and Supplies. Interested: If you are excited about great design and our diverse team, we would love to see your cover letter and resume.
    $28k-35k yearly est. 11d ago

Learn more about information technology specialist jobs

How much does an information technology specialist earn in New Bedford, MA?

The average information technology specialist in New Bedford, MA earns between $62,000 and $125,000 annually. This compares to the national average information technology specialist range of $58,000 to $113,000.

Average information technology specialist salary in New Bedford, MA

$88,000
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