Information technology specialist jobs in Schenectady, NY - 487 jobs

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Profile : Desk side Support Location : Albany, NY 12203 Duration: 12+ months with a possible extension of 4 years Job Duties: · Deskside assistance with a variety of issues including OS problems, Standard Application problems, site specific issues as well so problem determination on hardware issues. · Deployment of systems to new users. · Migration of users from existing systems to new hardware including setup of the image and all standard applications. · System Administration tasks on systems that are part of the support requirement. · This includes creating users, resetting passwords and assisting users in problem determination on system as well as assisting in compliance reviews. Basic Skills, clearances and other elements required, in order of importance, and number of years' experience, where applicable, in each skill: · Experience in a corporate deskside environment. 2+ years. · Windows 7/Windows 10, 4 yrs · Hardware troubleshooting experience, 4 yrs · Understanding of system backup and recovery methodologies and their implementation 2 yrs. · Candidates must be team members comfortable in multi-company organization. · Selected candidate will interact with customers extensively through help desk tickets and must be able to communicate issues to an end user in a clear and concise manner. · Other: Strong verbal and written communication skills required. Additional Information For more information, Please contact Shubham ************

Job Description About the Role: The IT Support Specialist is critical in ensuring the smooth operation and maintenance of our organization's technology infrastructure. The primary objective is to provide timely and effective technical assistance to end-users, resolving hardware, software, and network issues to minimize downtime. This position involves diagnosing problems, implementing solutions, and escalating complex issues to specialized teams when necessary. The IT Support Specialist will also contribute to system updates, documentation, and user training to enhance overall IT service quality. Ultimately, this role supports business continuity by maintaining reliable and secure IT environments across the organization. Qualifications: Associate's degree or higher in Information Technology or related field preferred 2-3 years' experience in a technical support or help desk role Basic understanding of computer hardware, operating systems (Windows, mac OS), and common software applications Familiarity with networking concepts such as TCP/IP, DNS, and VPN Strong problem-solving skills and ability to communicate technical information clearly to non-technical users Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) Experience with remote support tools and ticketing systems Knowledge of cybersecurity principles and best practices Familiarity with cloud services and virtualization technologies Exceptional interpersonal, organizational, follow-through and communication skills Prior experience supporting a diverse user base in a fast-paced environment Responsibilities: Respond promptly to user inquiries and technical issues via phone, email, or in-person support Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices Install, configure, and maintain operating systems, applications, and security software Document support activities, solutions, and procedures to build a knowledge base for future reference Assist with IT asset management, including inventory tracking and software license compliance Collaborate with other IT team members to escalate and resolve complex technical issues Provide end-user training and guidance on best practices for technology use and security Participate in system upgrades, backups, and routine maintenance tasks to ensure optimal performance A skilled IT Support Specialist is able to efficiently troubleshoot and resolve a wide range of technical issues encountered by users daily. Strong communication skills are essential for translating complex technical concepts into understandable guidance for end-users. Problem-solving abilities help to quickly identify root causes and implement effective solutions to minimize disruption. Benefits: Collaborative, fast-paced environment Health, Vision, and Dental Insurance Life Insurance 401(k) with company match Paid Time Off Employee Discounts

Opportunity As a trusted federal contractor, IMG delivers mission-focused solutions that support government customers and the people who serve them. We are currently hiring a Help Desk Analyst who will handle IT customer service and incident resolution. They will also address root causes of technical incidents which may require specialized entities to resolve and remain familiar with and the ability to support older technologies. Candidates must have an active Top Secret or Q clearance to qualify. Key Responsibilities Call Center Triage tickets via two (2) communication channels: telephone, web, and walk-ins. Current Help Desk provides phone support and support through tickets submitted by personnel via the web Maintain ticketing system knowledgebase through flagging incorrect articles and making minor edits or revisions, as well as suggesting new articles and deleting outdated articles Account Management Resolve account lockouts / Two-factor authentication (2FA) blocks Manage account creations, enablement, disablement, and terminations Issue new passwords, temporary passwords, new 2FA credentials Manage need-to-know (permissions) for accounts Hardware Troubleshoot and resolve basic hardware issues for hardware peripherals Troubleshoot and diagnose hardware issues for escalation to desktop support to perform repairs Create work orders for desktop support to move, add, or change computers and/or peripherals Software Troubleshoot and resolve basic software issues for both commercial-the-shelf (COTS) software products, as well as in-house developed applications Assist in obtaining new software licenses for customers Miscellaneous Troubleshoot and resolve basic web or SharePoint issues Assist with issues regarding shared folders or groups Security Clearance Requirement Q, Top Secret Key Responsibilities Call Center Triage tickets via two (2) communication channels: telephone, web, and walk-ins. FMP's current Help Desk provides phone support and support through tickets submitted by personnel via the web Maintain ticketing system knowledgebase through flagging incorrect articles and making minor edits or revisions, as well as suggesting new articles and deleting outdated articles Account Management Resolve account lockouts / Two-factor authentication (2FA) blocks Manage account creations, enablement, disablement, and terminations Issue new passwords, temporary passwords, new 2FA credentials Manage need-to-know (permissions) for accounts Hardware Troubleshoot and resolve basic hardware issues for hardware peripherals Troubleshoot and diagnose hardware issues for escalation to desktop support to perform repairs Create work orders for desktop support to move, add, or change computers and/or peripherals Software Troubleshoot and resolve basic software issues for both commercial-the-shelf (COTS) software products, as well as in-house developed applications Assist in obtaining new software licenses for customers Miscellaneous Troubleshoot and resolve basic web or SharePoint issues Assist with issues regarding shared folders or groups Troubleshoot and resolve basic computer support or software questions Provide training for basic computing questions or tasks Qualifications High school diploma IT help desk/call center experience, minimum required years can vary depending on highest degree level: High school diploma + 7 years Associate's Degree + 5 years Bachelor's Degree + 1 year Basic understanding of MS Office software suite Basic understanding of computer equipment and core client system software Strong customer service skills Experience presenting technical solutions and concepts through verbal and written communications in a clear and concise manner Active Q or Top Secret security clearance Preferred Qualifications: A+, Sec+, HDI certification or similar certification with supervisor approval Excellent customer support experience and soft skills to ensure end-user satisfaction Ability to multi-task and prioritize requirements and end user requests as required Triage and basic troubleshooting/resolution. Ability to collaborate with other helpdesk analysts Ability to demonstrate proven success with adaptability - willingness to evolve with technology while ensuring data accuracy standards Hourly rate: $25-36 About IMG Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years. IMG Benefits: Health, dental, vision, and life insurance Short term and long term disability insurance 401(k) with generous company match Health Savings Accounts (HSA) Personal leave plus paid federal holidays Professional development and training assistance IMG is an equal opportunity employer including disability and protected veterans or other characteristics protected by law.

360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have more than 30 IT Staffing Services contracts across USA and working closely with Fortune 500 Companies and Key Private sector Agencies. We are providing staffing support to more than 10 State Customers across USA and have successfully staffed for more than 260 roles in last 6 months. Job Description Job Title: Technical Support Specialist / Onboarding, Reporting Duration: 12 months contract Location: Albany NY Position Requirements/Technical Skills: Project Scope- duties of position Public Health MU Onboarding Project This position will enhance public health exchanges to promote the Meaningful Use (MU) of Certified EHR Technologies from Medicaid Provider participating in the CMS Medicare and Medicaid EHR Incentive program. This position will provide enhanced technical and onboarding support to increase public health surveillance activities of the populations served by Medicaid providers by improving timeliness, quality, completeness and standardization of data reported to Public Health Registries. This position will support the NYSDOH Public Health Node which facilitates the onboarding and testing for the data transport necessary for reporting. Furthermore, this specialist will provide assistance with maintenance of production data streams to ensure adequate reporting for Meaningful Use measures. Furthermore, this support staff will provide assistance with software installation and configuration to maintain adequate reporting for this Meaningful Use measure. The consultant will be responsible for interfacing with onboarding Meaningful Use reporting clients and vendors, facilitating the transport and data exchange activities. Daily Tasks will include but are not limited to the following: Provide hands on technical customer support, identifying customer needs, abilities and limitations in implementing data exchange. Troubleshoot and diagnose hardware and software issues occurring among existing and new data exchange partners. Provide step by step instruction for solution of end user issues. Identifying root cause of error and delay and taking steps to mitigate future occurrence. Review of system, application and network access logs of Windows and Linux based systems to identify errors. Prepare documentation to educate technical and non-technical end users on transport onboarding steps. Prepare documentation to document troubleshooting process flows and escalation pathways. Document interactions with clients for later evaluation of service delivery activities. Communicates effectively with both end users and other technical staff. Consults and collaborates with developers, project managers and other technical staff to resolve complex technical issues. PART A: The ONE MANDATORY REQUIREMENT: Mid-Level PART B: Requested Desirable Qualifications: The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 5 of numbers 1 through 10. 48 months experience troubleshooting hardware and software issues. 48 months providing end user support with software applications. 48 months experience communicating with users, stakeholders and business analysts to determine business needs. 48 months experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams. 36 months experience interpreting system level, application level and network access logs for Windows and Linux based systems. 36 months experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior. 36 months experience in developing n-tier applications. 36 months experience maintaining quality controls and procedures. 36 months of experience in developing and maintaining information technology technical documentation for end user support. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Qualifications Bachelor's degree or greater in computer science, computer engineering, information technology or public health. Additional Information Local candidates preferred. Immediate interview and placement! Any Visa type..

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

The ideal candidate starts with a good understanding of operating systems and application support, basic but solid networking (DHCP, DNS, TCP/IP, Windows Domains, and M365), good people skills and a solid work ethic. The position involves multiple daily interactions with associates from various departments, managing work from a ticketing system and being a responsible, credible source of assistance to professional staff. *This is an in-office position, remote work will not be considered* Primary Responsibilities Provide first-line support for a wide variety of trouble tickets related to computers, software, hardware, phones, peripherals, wireless devices, A/V equipment, and anything else technical in nature. Respond either in-person, remote control, or by driving to our sites. Build and prepare desktop images to automate and simplify desktop management. Manage Active Directory accounts, basic o365 mailbox issues, Windows image creation and maintenance. Escalate unresolved or complex issues to Tier 2 or Systems Administration teams with relevant context. Maintain IT assets and inventory. Participate in company information security efforts, policy and process documentation, equipment inventory, service availability, system up-time, network availability and other initiatives to improve the department. Follow up with associates to ensure issue has been resolved for high level satisfaction and work with other team members and escalate when required. Participate in an on-call schedule. Assist coworkers with related duties and projects as needed. Projects and duties may require work outside of normal working hours. Qualifications Experience with troubleshooting and advanced knowledge of computers, operating systems, printers, network connectivity, mobile and wireless devices, copiers, and scanners. Expertise with Microsoft Windows and Office products in a Windows Domain. Good listening, written and oral communication skills with the ability and interest in delivering exceptional customer service. Problem solving skills and ability to cope with new and different problems. Self-initiative and motivation to work without requiring strict supervision. Ability and desire to learn new skills quickly in a stressful environment. Valid driver's license and own transportation. Travel is required. Work overtime or on-call as needed. Working Environment Duties are performed in an in-person office environment but may occasionally be required to perform job duties outside of the typical office setting. Physical Requirements Interaction with people and technology while either standing or sitting. Must be able to communicate face-to-face and on the phone. Must be able to lift up to 50 pounds unassisted, climb stairs, and crawl beneath desks and in tight areas. Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Progressive Global Energy is a world-leading staffing company committed to connecting the right talent with the right opportunity in the diversified energy industry. We support our clients and candidates' needs by delivering safe and compliant manpower services quickly and effectively. Job Description Utilizing the Service Now tool to manage incident tickets to resolution. Provide high quality technical support to quickly resolve tickets Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly. Windows Certification and experience in support of both Windows and iOS based machines. Analyze and monitor all open FFHD incidents and determine which incidents require FFHD escalation and follow up with respective incident owners. Provide onsite support on business applications once trained by the Application Support Teams Provide recommendations for new or existing knowledge articles to be developed which will assist in maximizing first time fix rates. Add/modify/delete users, groups and roles Password and license management Qualifications Excellent customer service and telephone communication skills. Experience in using active directory, making technical config changes on backend systems without disruption. Experience in using IT systems and relevant software to raise (when needed) and manage incidents tickets Problem solving skills. Analytical skills to identify trends in issues reported and identify areas for improvements. Experience of the concepts, objectives and life-cycle of Knowledge Management activities Knowledge of ITIL governance and control processes and procedures Flexible, adaptable and able to learn new concepts quickly Excellent communication and collaboration skills Strong analytical skills Strong focus on detail, documentation development and quality assurance Additional Information All your information will be kept confidential according to EEO guidelines. Please contact: Shane Medrano ************

The ideal candidate starts with a good understanding of operating systems and application support, basic but solid networking (DHCP, DNS, TCP/IP, Windows Domains, and M365), good people skills and a solid work ethic. The position involves multiple daily interactions with associates from various departments, managing work from a ticketing system and being a responsible, credible source of assistance to professional staff. *This is an in-office position, remote work will not be considered* Primary Responsibilities Provide first-line support for a wide variety of trouble tickets related to computers, software, hardware, phones, peripherals, wireless devices, A/V equipment, and anything else technical in nature. Respond either in-person, remote control, or by driving to our sites. Build and prepare desktop images to automate and simplify desktop management. Manage Active Directory accounts, basic o365 mailbox issues, Windows image creation and maintenance. Escalate unresolved or complex issues to Tier 2 or Systems Administration teams with relevant context. Maintain IT assets and inventory. Participate in company information security efforts, policy and process documentation, equipment inventory, service availability, system up-time, network availability and other initiatives to improve the department. Follow up with associates to ensure issue has been resolved for high level satisfaction and work with other team members and escalate when required. Participate in an on-call schedule. Assist coworkers with related duties and projects as needed. Projects and duties may require work outside of normal working hours. Qualifications Experience with troubleshooting and advanced knowledge of computers, operating systems, printers, network connectivity, mobile and wireless devices, copiers, and scanners. Expertise with Microsoft Windows and Office products in a Windows Domain. Good listening, written and oral communication skills with the ability and interest in delivering exceptional customer service. Problem solving skills and ability to cope with new and different problems. Self-initiative and motivation to work without requiring strict supervision. Ability and desire to learn new skills quickly in a stressful environment. Valid driver's license and own transportation. Travel is required. Work overtime or on-call as needed. Working Environment Duties are performed in an in-person office environment but may occasionally be required to perform job duties outside of the typical office setting. Physical Requirements Interaction with people and technology while either standing or sitting. Must be able to communicate face-to-face and on the phone. Must be able to lift up to 50 pounds unassisted, climb stairs, and crawl beneath desks and in tight areas. Note: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Outcomes. Delivered. Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology: Facilitates access to nutritious food for children of mothers participating in the WIC program Supports first responders in reducing opioid overdoses within their communities Empowers colleges and universities to identify and thwart financial aid fraud Equips teachers with valuable insights to identify students requiring additional support Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of PeopleSoft Financial Functional Analyst within our team NYS Information Technology Services located in Albany, NY. This is a contract position, term TBD. In 2012, New York State centralized IT operations across 52 agencies, marking the largest IT consolidation in state government history. The Office of Information Technology Services (ITS) now leads this transformation, delivering consistent, high-quality services by maximizing resources, enhancing accountability, and fostering innovation.To support ongoing modernization efforts-such as the post-pandemic digitization of state services-ITS created a Master Service Agreement (MSA). This provides specialized consultants, as needed, to assist application development across CTO units and other ITS teams, augmenting internal capabilities and meeting evolving agency needs. ) Key Responsibilities: Provide comprehensive functional support for PeopleSoft 9.2 HCM modules (Base Benefits, eBenefits, Benefit Administration), ELM, and Financials (General Ledger, Accounts Receivable, Commitment Control). Set up and maintain configuration/base tables, troubleshoot functional and system issues, and assess the impact of patches, updates, and customizations on module functionality. Elicit and document business requirements, translating them into scalable PeopleSoft solutions and identifying opportunities for process improvement. Research and evaluate new functionality delivered via Oracle PUM Images, and provide mentoring and leadership to system analysts and project teams. Design and document end-to-end business process workflows, Functional Requirements Documents (FRDs), and execute functional and QA testing across multiple modules. Participate in PeopleSoft and PeopleTools upgrades and implementations, including creation of test scenarios, test scripts, and system validation procedures. Lead cross-functional collaboration with technical teams to resolve batch schedule and job stream issues, analyze production impacts during outages, and troubleshoot production-related incidents. Design and configure Workflow solutions, including documentation of protocols and contingency procedures for process failures. Qualifications: Level 1: between 3 and 7 years of experience Level 2: more than 7 years of experience with 2 or more years in a leadership role Preferred Qualifications: Proven experience in functional support of PeopleSoft 9.2 HCM, ELM, and Financials modules. Strong analytical and troubleshooting skills with the ability to assess system configurations, customizations, and patch impacts. Excellent written and verbal communication skills, with experience in documenting business processes and functional requirements. Demonstrated ability to lead and mentor teams, manage multiple priorities, and drive issue resolution independently. Experience collaborating with technical teams in a production support and upgrade environment. Familiarity with Oracle PUM Image analysis and workflow configuration best practices. The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $85.00 - $95.00. At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status. Flexible Work Schedules Health, Dental, and Vision Insurance Medical, Limited, & Dependent Flexible Spending Accounts (FSA) Health Savings Account (HSA) with Employer Contributions Company-Paid and Voluntary Life Insurance Long and Short-Term Disability Insurance Accident, Critical Illness, & Hospital Indemnity Insurance 401(k) Retirement Plan with Company Match and Immediate Vesting Wellhub Fitness and Wellness Platform Pet Insurance Training Opportunities Employee Referral Bonus Program We are committed to fostering a workplace that supports both your personal and professional aspirations. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements. If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions! Voyatek provides equal employment opportunities to all employees and applicants for employment. Voyatek will make employment decisions without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions include all terms and conditions of employment, including recruitment and hiring, job assignment/ placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support ???? Job Type: Independent Contractor (1099) ???? Pay: $35/hour (on-site) ???? Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply ???? Intro Call - A recruiter will contact you for a quick chat ???? Onboarding - Complete paperwork and tax forms electronically ???? Background Check - Mandatory before activation ???? Set Your Availability - You enter your availability in our tech portal ???? Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job Responsibilities · Actively engages in the new system rollout for CargoWise throughout the USA · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. · Respond to queries, either in person or over the phone. Write software training manuals. · Train staff on computer software (ie. Microsoft Office) and system upgrades. · Maintain daily performance of computer systems. · Respond to email messages for customers seeking help. · Install and support PC Hardware, PC Software, labeling, troubleshooting, synchronization of printers, and scanners. Clean up computers. · Run diagnostic programs to resolve problems. · Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. · Install computer peripherals for users. · Learn the Cargowise system to properly support the staff by achieving certification. Performs other related duties and projects as requested or assigned by the IT manager. Skills Required · Bachelor's degree in Computer Science, Information Technology and or related field. · Freight Forwarding System experience is a must and Cargowise experience is highly preferable · Minimum of 1-2 years of related experience in troubleshooting PC Hardware, Network and Software related issues. · A+ or CompTIA, Microsoft MCSA or any similar Information Technology certifications a PLUS · Working knowledge of Windows platform and Office Suite software. · Exceptional communication skills, both verbal and written. · Detail-oriented, organized and works with a high degree of accuracy. · Forward-thinking vision and a demonstrated interest in using IT resource to support business goals. · Experience working with Cargowise is a plus · Strong problem-solving skills. · Must have a high level of professionalism and confidentiality.

Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. Qualifications Job Profile- JR. Windows Linux Specialist Duration- 12 Months Location- Menands, NY Candidates should have at least 36 months (3 Years) experience, and at least one of the following should apply 1. Experience troubleshooting hardware and software issues 2. Experience providing end user support with software applications 3. Experience communicating with users, stakeholders and business analysts to determine business needs 4. Experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams 5. Experience interpreting system level, application level and network access logs for Windows and Linux based systems 6. Experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior 7. Experience in developing n-tier applications. 8. Experience maintaining quality controls and procedures 9. Experience in developing and maintaining information technology technical documentation for end user support. 10. Bachelor's degree or greater in computer science, computer engineering, information technology or public health Additional Information If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at janeaskitc.com

The Department of Computer Science is seeking an IT Lab Technician to support teaching and research initiatives. This position is responsible for managing computing infrastructure across Macintosh, Linux, and Windows platforms, including software and hardware installation, maintenance, and technical support. Additional responsibilities include managing equipment acquisition and surplus, training staff and teaching assistants, and serving as the department's primary liaison with university Information Technology Services. This role requires an individual who stays current with emerging IT trends and best practices to enhance lab operations and support the department's academic and research mission. Primary Responsibilities: * Installing, configuring, maintaining, and upgrading software and hardware systems for teaching and research on Macintoshes, Linux, and Windows platforms. * Providing technical support to students, faculty, and staff. * Maintaining lab intra-net services, including interfacing with university ITS. * Setting up educational and research computing laboratories, including capstone courses, GTA labs, and learning labs. * Training and directing the work of teaching and student assistants associated with computing laboratories. * Training staff and faculty on software systems. Installing new software for staff and faculty. * Applying patches and upgrades when necessary. * Advising faculty on equipment purchases. * Preparing requisitions for and maintaining new and existing computing equipment; maintaining warranty, service and repair records; performing quality checks on newly delivered equipment to ensure proper operation. * Developing and maintaining system documentation. * Surplus old and outdated computing equipment. * Interfacing the department's IT infrastructure with the university and liaising with the university Information Technology Services Department. * Complete and maintain accurate records and all necessary documentation associated with acquisition, surplus, and retirement of computer systems and peripherals. * Liaison with the IT group and keep the College notified of University wide initiatives. Represent CNSE and its IT needs. * Represent CNSE at meetings and bring relevant IT issues and initiatives to the College's attention. Be the primary point of contact between ITS and CNSE. * Maintain currency with best practices and current and emerging trends in the IT industry; leverage this knowledge to improve operations and performance across all platforms, the College, for all computers and computer-based equipment. * Other reasonable duties as assigned Job Requirements: * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms Requirements: Minimum Qualifications: * Bachelor's degree in information technology or a related field from a college or University accredited by the US Department of Education or internationally recognized accrediting organization. * 2 to 3 years of experience in the IT field * Demonstrated experience installing and configuring Windows operating systems, Unix operating systems, and Linux operating systems on various hardware platforms * Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community * Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role Preferred Qualifications: * Experience with cloud-based infrastructure architecture and deployment. * Experience with creating and managing virtual machines. Additional Information: Professional Rank and Salary Grade: SL-3, $62,000-$65,000 Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link ********************************** Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************. THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER Please apply online via ************************************************************** Application Instructions: Applicants MUST submit the following documents: * Resume * Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications * List of 3 professional references with e-mail addresses and telephone numbers Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.). See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your UAlbany Careers Account to check your completed application. A review of applications will start on March 10, 2025 and the search will remain open until the position is filled.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients. With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience. Job Description Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology. Primary duties include: • Assist teachers to enhance learning through improved integration of technology. Assist administrators and teachers in the incorporation of technological hardware and software into the classroom. • Facilitate effective use of technology in the classroom and school environment. Provide direct support to staff in conjunction with technology department and administration. • Independently resolve routine and less complex user problems. Coordinate with both technology staff and/or supervisor for resolving more complex issues. • PC and peripheral support (i.e., computers, Chromebooks, document cameras, interactive whiteboards, printers, etc.) Hardware repair/ replacement, initial setup/ configuration, driver/ software upgrades, operating system and application support, and miscellaneous help desk ticket remediation. The ideal candidate will have procedural knowledge and hand-on experience performing: • Initial setup / configuration • Driver / software upgrades • Operating System/Application support • End user knowledge transfer • System imaging and experience with Active Directory Qualifications The successful candidate will have 1-3 years of technical support experience, education, certifications, or a combination, along with a desire to learn and motivation to excel in a customer service-centric environment. Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange and virtual environments are highly desired. Additional Information The compensation range for this position is $24-$25, depending on experience. All your information will be kept confidential according to EEO guidelines.

Founded in 2004, Core BTS, Inc. is an award-winning IT consulting firm and managed services provider dedicated to problem solving. Using broad, scalable expertise, we leverage technology to transform business and enable change Recognized for accelerating the adoption of digital technology to transform business, Core BTS delivers robust cloud, modern workplace, security, and networking solutions to commercial and public-sector clients. With broad, scalable expertise, Core BTS is passionate about solving complex issues with an unwavering focus on client experience. Job Description Core BTS seeks an IT Support Technician to provide levels 1-2 troubleshooting and support in an education setting. The support technician will work under the direction of Director of Technology. Primary duties include: • Assist teachers to enhance learning through improved integration of technology. Assist administrators and teachers in the incorporation of technological hardware and software into the classroom. • Facilitate effective use of technology in the classroom and school environment. Provide direct support to staff in conjunction with technology department and administration. • Independently resolve routine and less complex user problems. Coordinate with both technology staff and/or supervisor for resolving more complex issues. • PC and peripheral support (i.e., computers, Chromebooks, document cameras, interactive whiteboards, printers, etc.) Hardware repair/ replacement, initial setup/ configuration, driver/ software upgrades, operating system and application support, and miscellaneous help desk ticket remediation. The ideal candidate will have procedural knowledge and hand-on experience performing: • Initial setup / configuration • Driver / software upgrades • Operating System/Application support • End user knowledge transfer • System imaging and experience with Active Directory Qualifications The successful candidate will have 1-3 years of technical support experience, education, certifications, or a combination, along with a desire to learn and motivation to excel in a customer service-centric environment. Experience and/or education in computer networking, PC/Mac environments, server support, phone system administration, Cisco hardware, Exchange and virtual environments are highly desired. Additional Information The compensation range for this position is $24-$25, depending on experience. All your information will be kept confidential according to EEO guidelines.

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology department invites applications for a full-time Senior IT Security Specialist. The Senior IT Security Specialist provides a wide range of information security services to protect the confidentiality, integrity, and availability of NYISO information and technical environments and to support NYISO's enterprise security goals and objectives. Responsibilities vary by function, and security operations, threat management, security incident response, security event monitoring and analysis, vulnerability management, engineering and operation of security tools and infrastructure, access, identity & account management, risk management, supply chain cyber risk management, information protection, development and maintenance of security policies, standards, and procedures, and the delivery of effective security awareness training. The Senior IT Security Specialist evaluates existing NYISO security measures, assesses the effectiveness of those measures, and recommends changes that will improve all aspects of NYISO security. The Senior IT Security Specialist is responsible for ensuring compliance with corporate and regulatory standards and plays a key role in ensuring the NYISO's compliance with cyber risk frameworks and standards. ESSENTIAL DUTIES and RESPONSIBILITIES Designs and manages technologies in support of the NYISO's Security Operations function; responsible for cyber security architecture, design, system integration, installation, upgrades, and patching, monitoring, system integrity, security, disaster recovery, and performance; develops and maintains technology standards and procedures; leads or participates on project teams and collaborates with application developers and infrastructure peers as necessary; performs backup and restoration procedures; leads audit efforts and ensures compliance with corporate and regulatory standards; mentors and trains junior staff; provides expertise in strategic IT planning; establishes and maintains working relationships with IT partners, business customers, and vendors. Responsible for all parts of the system lifecycle of managed cyber security platforms. Establishes and documents a comprehensive set of expertise for a wide range of security technologies and processes including, but not limited to: Security Information and Event Management (SIEM); Threat Management Platform, Anti-malware prevention and analysis; vulnerability scanners; penetration testing; computer and network forensics tools and processes; secure application coding and scanning; and cyber security incident Architects, designs, and develops security automation to orchestrate security solutions (SOAR) to automate repetitive tasks, and mature monitoring and response Applies broad and deep security expertise to investigate activity, trends, and patterns in NYISO systems, ensuring the security, availability, and integrity of the NYISO's information assets and technical environments, including energy management systems designated as national critical infrastructure. Will serve as a security thought leader in the Interacts frequently with peers from across the IT organization to develop solutions that ensure the security of IT infrastructure and business applications. Provides guidance on the configuration of security infrastructure to implement robust security measures & controls through technology solutions. Designs IT security architecture, and makes recommendations on infrastructure, including hardware, software, architecture, and systems management. Collaborates with the Security Operations team to ensure security technologies are configured properly to monitor, track, and analyze networks/systems for potential security violations while also assisting in all such potential cyber security Ensures the delivery of all assigned projects, both by representing Enterprise Security on business projects, as well as serving as the lead on Enterprise Security initiatives within area of specialty. May perform additional project duties such as requirements development, project management, and quality Participates as a key member of Cyber Security Incident Response Team by providing subject matter expertise to more junior staff on security concepts and Oversees the collection of metrics and key performance indicators that measure Enterprise Security's effectiveness, as well as the development of reports and dashboards that communicate security readiness to business leaders. QUALIFICATIONS: Bachelor's Degree (BS) in Information Security, Computer Science, Computer Information Systems, or similar fields. Master's Degree (MS, MBA) preferred. At least seven years of experience in progressively responsible information technology and/or IT security positions is required, along with an in-depth understanding of information security best practices, and expertise with related security technologies and tools. This position also requires a broad and deep expertise in different information security technologies, as well as a conceptual knowledge of system development lifecycles, code and application vulnerabilities, and ability to identify solutions to challenging technical problems. Experience with complex IT infrastructure systems is preferred. Experience in the energy sector is desirable. Knowledge of various security methodologies and processes, and technical security solutions (firewall, intrusion detection systems, and Security Information and Event Management (SIEM) platforms, Threat Intelligence Platforms, Vulnerability Scanning, Security Orchestration and Response ). Experience working with various event logging systems and be proficient with security event log analysis. Previous experience with Security Information and Event Monitoring (SIEM) platforms that perform log collection, analysis, correlation, and alerting is also Experience in analyzing net flow data and packet capture (PCAP). Demonstrated knowledge and understanding of NERC standards and CIP regulations, with the ability to apply these requirements to securely operate, maintain, and protect our critical environment desired. CERTIFICATES, LICENSES, REGISTRATIONS GIAC, CISA, CEH, CFE, CISSP, or similar certification preferred. Knowledge of NIST Special Publication 800 Series is preferred. ADDITIONAL REQUIREMENTS Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to write presentations and articles for publication that conform to prescribed style and format. Ability to effectively communicate security and risk-related concepts to technical and nontechnical Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete Proficient with personal computers running the Windows operating system; experience with productivity software such as Microsoft Office applications, e-mail, and Internet PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit and use hands to perform routine office tasks. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT The noise level in the work environment is usually moderate. Contact with staff and public will occur. Travel may be required to attend and/or conduct meetings, conferences and training. This position may require work on nights, weekends or holidays. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. In addition to competitive salaries, we offer a comprehensive benefits package and innovative reward programs. At the NYISO, we realize the importance of balancing the availability of remote work with the inherent value of bringing people together to attain success in the areas of maximum collaboration, relationship building and growth, teamwork, innovation and problem solving, as well as professional development and mentoring. In this role, you will be required to work onsite from our Rensselaer, NY location several days per workweek, with the option to work remotely on the remaining days. You will also be expected to respond to all business needs that may require any increase to the regular onsite requirements. All offers of employment will be made contingent upon the successful completion of a drug screening and background check. The NYISO is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices. #LI-Onsite #LI-Hybrid Salary Range$102,600-$171,200 USD