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Infrastructure systems engineer vs service engineer

The differences between infrastructure systems engineers and service engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an infrastructure systems engineer, becoming a service engineer takes usually requires 4-6 years. Additionally, an infrastructure systems engineer has an average salary of $110,556, which is higher than the $87,151 average annual salary of a service engineer.

The top three skills for an infrastructure systems engineer include cloud, linux and troubleshoot. The most important skills for a service engineer are customer service, infrastructure, and cloud.

Infrastructure systems engineer vs service engineer overview

Infrastructure Systems EngineerService Engineer
Yearly salary$110,556$87,151
Hourly rate$53.15$41.90
Growth rate5%2%
Number of jobs133,481143,806
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 57%
Average age4341
Years of experience26

What does an infrastructure systems engineer do?

Infrastructure systems engineers are information technology (IT) professionals who design, coordinate, and maintain the IT infrastructure using the latest technology to ensure all the IT systems of an organization are functioning efficiently. These engineers are required to improve collaboration and work sharing by implementing a cloud-backed file system. They must train and mentor other employees about the system functionality and perform troubleshoot when issues arise in the system. Infrastructure systems engineers must also eliminate interruptions for wireless users during upgrades by installing disaster recovery servers.

What does a service engineer do?

A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.

Infrastructure systems engineer vs service engineer salary

Infrastructure systems engineers and service engineers have different pay scales, as shown below.

Infrastructure Systems EngineerService Engineer
Average salary$110,556$87,151
Salary rangeBetween $82,000 And $147,000Between $62,000 And $122,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateRhode IslandCalifornia
Best paying companyThe Walt Disney CompanyThe Citadel
Best paying industryInsuranceTechnology

Differences between infrastructure systems engineer and service engineer education

There are a few differences between an infrastructure systems engineer and a service engineer in terms of educational background:

Infrastructure Systems EngineerService Engineer
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 57%
Most common majorComputer ScienceElectrical Engineering
Most common collegeMassachusetts Institute of TechnologyMichigan Technological University

Infrastructure systems engineer vs service engineer demographics

Here are the differences between infrastructure systems engineers' and service engineers' demographics:

Infrastructure Systems EngineerService Engineer
Average age4341
Gender ratioMale, 90.0% Female, 10.0%Male, 91.8% Female, 8.2%
Race ratioBlack or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1%
LGBT Percentage9%5%

Differences between infrastructure systems engineer and service engineer duties and responsibilities

Infrastructure systems engineer example responsibilities.

  • Create Powershell processes to manage infrastructure.
  • Help support and manage a large host virtualization environment.
  • Coordinate FileNet and EMC system configuration changes, manage disk storage consumption, allocate/mask storage, and document system configurations/changes.
  • Configure and add EMC SAN disks to Linux hosts running RHEL.
  • Implement VLANs, DHCP server, DNS configuration, NAT/PAT in a small network environment.
  • Maintain DNS entries for customer facing applications.
  • Show more

Service engineer example responsibilities.

  • Lead FDA remediation upgrade of medical infusion pumps used in hospitals and clinics nationwide.
  • Expand responsibilities include testing applications on newly update managed desktop image.
  • Manage RF servers and performing network troubleshooting and preventative maintenance on network elements.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Develop Perl scripts to automate object model and functional mapping into the application metadata and database.
  • Perform installations of operating systems such as VMWARE, Linux and windows.
  • Show more

Infrastructure systems engineer vs service engineer skills

Common infrastructure systems engineer skills
  • Cloud, 9%
  • Linux, 7%
  • Troubleshoot, 6%
  • Java, 6%
  • Azure, 6%
  • AWS, 5%
Common service engineer skills
  • Customer Service, 7%
  • Infrastructure, 7%
  • Cloud, 7%
  • Technical Support, 5%
  • Java, 4%
  • Database, 4%

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