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Infrastructure systems engineer vs systems support engineer

The differences between infrastructure systems engineers and systems support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure systems engineer and a systems support engineer. Additionally, an infrastructure systems engineer has an average salary of $110,556, which is higher than the $82,561 average annual salary of a systems support engineer.

The top three skills for an infrastructure systems engineer include cloud, linux and troubleshoot. The most important skills for a systems support engineer are linux, troubleshoot, and technical support.

Infrastructure systems engineer vs systems support engineer overview

Infrastructure Systems EngineerSystems Support Engineer
Yearly salary$110,556$82,561
Hourly rate$53.15$39.69
Growth rate5%5%
Number of jobs133,481182,434
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 61%
Average age4343
Years of experience22

What does an infrastructure systems engineer do?

Infrastructure systems engineers are information technology (IT) professionals who design, coordinate, and maintain the IT infrastructure using the latest technology to ensure all the IT systems of an organization are functioning efficiently. These engineers are required to improve collaboration and work sharing by implementing a cloud-backed file system. They must train and mentor other employees about the system functionality and perform troubleshoot when issues arise in the system. Infrastructure systems engineers must also eliminate interruptions for wireless users during upgrades by installing disaster recovery servers.

What does a systems support engineer do?

Systems support engineers are information technology professionals who are responsible for building and maintaining the IT infrastructure of an organization. They are required to provide network administration and technical support to identify complex problem issues and come up with solutions to solve them. They must assist the system support engineers in accomplishing any projects they are working with. They must troubleshoot servers, personal computers, and peripheral equipment while liaising with their customers. They must also create and maintain user accounts and implement group policy management through an active directory.

Infrastructure systems engineer vs systems support engineer salary

Infrastructure systems engineers and systems support engineers have different pay scales, as shown below.

Infrastructure Systems EngineerSystems Support Engineer
Average salary$110,556$82,561
Salary rangeBetween $82,000 And $147,000Between $62,000 And $109,000
Highest paying CitySan Francisco, CANovato, CA
Highest paying stateRhode IslandCalifornia
Best paying companyThe Walt Disney CompanyApple
Best paying industryInsuranceFinance

Differences between infrastructure systems engineer and systems support engineer education

There are a few differences between an infrastructure systems engineer and a systems support engineer in terms of educational background:

Infrastructure Systems EngineerSystems Support Engineer
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 61%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Infrastructure systems engineer vs systems support engineer demographics

Here are the differences between infrastructure systems engineers' and systems support engineers' demographics:

Infrastructure Systems EngineerSystems Support Engineer
Average age4343
Gender ratioMale, 90.0% Female, 10.0%Male, 89.5% Female, 10.5%
Race ratioBlack or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%Black or African American, 8.5% Unknown, 5.1% Hispanic or Latino, 12.2% Asian, 11.5% White, 62.5% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between infrastructure systems engineer and systems support engineer duties and responsibilities

Infrastructure systems engineer example responsibilities.

  • Create Powershell processes to manage infrastructure.
  • Help support and manage a large host virtualization environment.
  • Coordinate FileNet and EMC system configuration changes, manage disk storage consumption, allocate/mask storage, and document system configurations/changes.
  • Configure and add EMC SAN disks to Linux hosts running RHEL.
  • Implement VLANs, DHCP server, DNS configuration, NAT/PAT in a small network environment.
  • Maintain DNS entries for customer facing applications.
  • Show more

Systems support engineer example responsibilities.

  • Develop PERL scripts in LINUX environment to automate importation of classify advertising data for CondeNet's online newspapers and magazine presence.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Provide UNIX system support for production and development environments, specifically dealing with major enterprise level systems.
  • Administer, monitor multiple VMWARE clusters.
  • Implement system imaging for current & new systems through SCCM.
  • Work with DHCP and DNS to add, modify or delete records and reservations.
  • Show more

Infrastructure systems engineer vs systems support engineer skills

Common infrastructure systems engineer skills
  • Cloud, 9%
  • Linux, 7%
  • Troubleshoot, 6%
  • Java, 6%
  • Azure, 6%
  • AWS, 5%
Common systems support engineer skills
  • Linux, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Database, 6%
  • Unix, 5%
  • Windows Server, 4%

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