International account representative vs customer service representative manager

The differences between international account representatives and customer service representative managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an international account representative, becoming a customer service representative manager takes usually requires 6-12 months. Additionally, an international account representative has an average salary of $56,708, which is higher than the $32,048 average annual salary of a customer service representative manager.

The top three skills for an international account representative include reconciliations, customer satisfaction and general ledger. The most important skills for a customer service representative manager are PET, payroll, and customer satisfaction.

International account representative vs customer service representative manager overview

	International Account Representative	Customer Service Representative Manager
Yearly salary	$56,708	$32,048
Hourly rate	$27.26	$15.41
Growth rate	6%	-4%
Number of jobs	75,706	147,039
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 77%	Bachelor's Degree, 37%
Average age	44	40
Years of experience	4	12

What does an international account representative do?

An international account representative is responsible for managing customers. They usually address customers' concerns, answer account questions, and provide money management advice. Their goal is to develop a strong long-term relationship with each customer. They must be customer-oriented, has sufficient communication skills, and be organized.

What does a customer service representative manager do?

A customer service representative manager is responsible for ensuring customers' satisfaction by addressing their needs and managing their complaints about goods and services offered by the company. A customer service manager monitors staff performance, trains new customer service staff, implements strategic procedures to assist customers, allocates the department's budget and resources, creates loyalty programs, and sets customer service operations goals. A customer service representative manager must display outstanding communication and leadership skills to oversee daily operations and maintain a good reputation for the company.

International account representative vs customer service representative manager salary

International account representatives and customer service representative managers have different pay scales, as shown below.

	International Account Representative	Customer Service Representative Manager
Average salary	$56,708	$32,048
Salary range	Between $40,000 And $80,000	Between $25,000 And $41,000
Highest paying City	New York, NY	San Jose, CA
Highest paying state	New Jersey	California
Best paying company	Holthouse Carlin & Van Trigt LLP	First Book
Best paying industry	Finance	Finance

Differences between international account representative and customer service representative manager education

There are a few differences between an international account representative and a customer service representative manager in terms of educational background:

	International Account Representative	Customer Service Representative Manager
Most common degree	Bachelor's Degree, 77%	Bachelor's Degree, 37%
Most common major	Accounting	Business
Most common college	University of Pennsylvania	-

International account representative vs customer service representative manager demographics

Here are the differences between international account representatives' and customer service representative managers' demographics:

	International Account Representative	Customer Service Representative Manager
Average age	44	40
Gender ratio	Male, 45.1% Female, 54.9%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 8.8% Unknown, 4.0% Hispanic or Latino, 11.2% Asian, 13.7% White, 61.8% American Indian and Alaska Native, 0.5%	Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 20.2% Asian, 6.2% White, 55.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between international account representative and customer service representative manager duties and responsibilities

International account representative example responsibilities.

Manage inventory, manufacturing quantity and schedule and source raw material by closely collaborating with marketing, OEM factory and consigners.
Execute SOX testing & develop remediation solutions.
Perform revision and delivery/training of critical processes pertaining to all aspects of the document solutions center and payroll print production.
Read and interpret a variety of regulations, technical manuals and other directives relating to logistics property administration and accounting.
Work with freight forwarders to ensure the accurate completion of U.S. Customs documentation to avoid shipping issues and delays.
Coordinate required shipping schedules with outside freight forwarders.

Customer service representative manager example responsibilities.

Manage office personnel ensuring the company payroll, invoicing, book keeping, mailing and manufacturing scheduling are successfully accomplish.
Manage AP and ordered/maintain office supplies.
Manage team of 12-16 CSRs via weekly 1-on-1 coaching, ensuring strong performance and compliance with company policies.
Prepare and manage the budget, maximize profitability, and balance the vault and ATM operations including reconciliation.
Provide extensive training in driving business and coaching CSRs to execute a market calendar and achieve personal sales goals.
Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.

International account representative vs customer service representative manager skills

Common international account representative skills

Reconciliations, 15%
Customer Satisfaction, 8%
General Ledger, 8%
GAAP, 7%
Foreign Currency, 6%
Balance Sheet Accounts, 6%

Common customer service representative manager skills

PET, 71%
Payroll, 2%
Customer Satisfaction, 2%
Customer Complaints, 2%
Customer Inquiries, 2%
Bank Deposits, 1%

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International Account Representative
International Account Representative vs Customer Service Representative Manager

Updated January 8, 2025

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