Medical Office Administrator jobs at Johns Hopkins University

We are seeking a **_Patient Service Coordinator (PSC)_** who will be responsible for checking in patients for their appointments, checking out patients and assigning a follow up appointment if necessary, verifying insurance, collecting payments, processing referrals and answering phones. The PSC is also responsible for assisting providers as needed. **Specific Duties and Responsibilities** + Provide friendly, courteous and confidential assistance to patients and their family members/representatives. + Follow HIPPA guidelines at all times. + Use EPIC system for patient registration, scheduling, check-in, check-out, processing referrals and to communicate patient messages to providers. Input insurance information accurately. + Handling in-basket messages sent to the Front Desk Pool and in a timely fashion. + Check Right-fax and forward to proper provider/staff. Send faxes through Right-fax. Scan appropriate faxes into patient record in Epic. + Schedule pre-op appointments and make sure the orders from referring providers have been received. + Fill vacant appointment slots due to cancellations. + Verify Medical Assistance eligibility via the Electronic Verification System (EVS). + Verify all other insurances using RTE in EPIC. + Check eligibility for grant patients prior to arriving patient for visit. + Verify demographic information (address and phone number), and insurance information at each visit and make necessary corrections. + Scan picture ID and insurance card into EPIC at first visit and verify at all subsequent visits. + Call insurance company if information on insurance card is incorrect. + Collect patient payments and issue receipts. Keep cash locked in personal file cabinet drawer. After last patient has been checked in and/or before leaving for the day, cash drawer in Epic is to be verified and closed and cash is to be taken to supervisor or MOC for processing. + Use bump list to call patients who need to be rescheduled. + Use the AWARE Report to improve bypassed warnings. + Report deceased patients to supervisor or MOC. + Assist with special projects. + Prepare and mail missed appointment letters (at provider's request) and appointment cancellation letters when unable to inform patient via phone. + Answer phones on a rotating basis and provide appropriate information to callers. Take messages for providers and forward via Epic. + Call transportation services for patients. + Inform Administrative Coordinator when the parking voucher supply is running low. + Process outside agency forms completed by providers. + At the end of the day make sure all patients who did not present for a scheduled visit are either cancelled or no-showed. + Scan paperwork into EPIC daily and save to appropriate area. + Ensure windows and cabinets are locked at end of shift. + Send morning email to staff and supervisors with assigned duties for the day. + Other duties as assigned. _The PSC must have the ability to multitask while providing customer service to patients or others, assisting providers, and entering information into the scheduling system. The PSC may also be required to assist with answering the phones._ **Minimum Qualifications** + High school diploma or graduation equivalent. + One year of work experience in customer service. + Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. **Preferred Qualifications** + Two years of related work experience. Classified Title: Patient Service Coordinator Role/Level/Range: ATO 40/E/02/OD Starting Salary Range: $16.20 - $28.80 HRLY ($46,800 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: M-F 8:30a - 5p FLSA Status: Non-Exempt Location: Johns Hopkins Bayview Department name: SOM DOM Bay Addiction Medicine Personnel area: School of Medicine Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Employer: Sterling Medical Sterling Medical is seeking a qualified Medical Support Assistant to provide administrative and clerical support at the Fort Harrison VA Medical Center in Helena, Montana. This position plays a vital role in supporting veterans by ensuring efficient front-office operations within the VA healthcare system. Responsibilities: Provide administrative support to clinical staff and patients. Schedule, confirm, and manage patient appointments using VA systems. Maintain accurate medical and administrative records. Greet and assist veterans, family members, and visitors in a professional, courteous manner. Coordinate communication between departments to support patient care. Qualifications: High school diploma or equivalent Previous experience in a medical or administrative support role. Excellent communication, organization, and computer skills. Prior VA or federal healthcare experience preferred. U.S. citizenship and ability to pass required background checks. Schedule Full-time, Monday-Friday (daytime hours)

Our client, a large corporate financial firm, is looking for an Office Services Coordinator to join their Administration Department. This role is ideal for a self-starter with a strong work ethic who is comfortable working in a fast-paced environment. Responsibilities: Purchasing and stocking office/kitchen supplies Receive and sort daily UPS, USPS and FedEx deliveries Submit work orders for repairs for general office space Manage schedules and organize meeting rooms Schedule equipment repairs with vendors Other ad hoc administrative duties as assigned Qualifications: Bachelor's degree required Proficiency with Microsoft Office Excellent interpersonal and communication skills Superb organizational and time management skills Benefits: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Scheduled Hours40Performs advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records, and claims, contacts insurance companies and/or collection agencies, as well as, other related duties to expedite payments from various payers for physician services.Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Makes collection calls to insurance companies and/or patients to ensure timely payment of claims. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Supports customer service unit in answering billing and collection questions. Assists with training new staff. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. May act as Team Lead. Assists with special projects. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: Normal office environment. Primarily remote with the exception of coming into the office at least once a month. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement (PC typing). Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Billing Or Insurance (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications Education: Associate degree Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone CommunicationsGradeC08-HSalary Range$20.57 - $30.84 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs. PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies. Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations

Patient Call Center Representative Summary: The Patient Call Center Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides best-in-class customer service and communications via multiple channels and platforms and serves as back-up support for clinic calls and other tasks as assigned. Position is 100% remote and we provide equipment and ongoing support. Hours of Operations: Monday-Friday 9:30am - 6:00pm PST Seeking candidates that live in Pacific and Mountain time zones (CO, NV, NM or AZ - no exeptions) Salary - $18.00 - $19.00 hr (Depending on Experience) At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. Answer high volume of incoming calls and place outbound calls using established service standards, phone/email/chat etiquette, and communications scripts, and respond to patient inquiries as they relate to healthcare services. Act as primary point of contact for patients via phone, email and chat systems demonstrating high levels of comprehensive customer service as a Brand Ambassador to nurture and build long-lasting relationships built on trust and exceptional customer service. Determine how best to handle the phone calls, emails, and chat messages, and take necessary action with the goal to convert calls to scheduled appointments for CHOICE clinics. Review insurance eligibility for applicable callers when scheduling appointments or communicate with the virtual benefits team to verify eligibility as appropriate per protocol. Verify that all information is accurate and updated at each patient contact point. Contact and schedule referral patients with high levels of comprehensive customer service and follow-up with referral partners as appropriate to maintain positive relationships and efficient patient information transfer. Document in patient management system and shared tracking files the results of contact. Maintain strict patient/client confidentiality at all times. Direct contacts (non-patient care-related communications) to the appropriate person or department. Qualifications Education and/or Experience: High School diploma or equivalent Bilingual in Spanish, preferred 1+ years of customer service experience, preferably in a call center environment

Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of Erie at our East Bayfront location. In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information. We also offer a monthly incentive program, which is based off performance and 3 months of employment. If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today! Purpose: Under the general direction of the Supervisor, Scheduling Services, the Scheduling Specialist Associate, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Scheduling Specialist Associate, Scheduling Services will perform all aspects of scheduling duties across the UPMC Scheduling Center by serving as an advocate for UPMC patients, providing guidance, interpretation, and education on scheduling, registration and various patient related inquiries. The Scheduling Specialist Associate, Scheduling Services is responsible for efficient and courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring physicians and office staff, etc. The Scheduling Specialist Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service Excellence. Responsibilities: * Provide a World Class patient experience, focusing on Service Excellence and one contact resolution with each and every patient interaction. Assist with the management of the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach calls, cohesive written communication, and online interactions. * Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized. Adhere to Scheduling Services guidelines for obtaining patient information while conveying the proper exam instructions and information. * Review and update the patient's demographic and insurance information to ensure data integrity and revising existing information on patients. Follow up on any incomplete or inaccessible information to ensure complete patient records. * Research inquiries from UPMC Scheduling Services patients, physicians, and office staff, including follow-up, documenting actions required to close out the inquiry in accordance with quality guidelines, as applicable. This includes communicating the issue to the Supervisor and Scheduling Services Leadership. * Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc.), and various patient related inquiries. * Conduct outbound service calls in accordance with departmental initiatives. Contact patients to discuss their post-discharge appointment requirements, including follow up and coordination of appointments for the patient. * Drive First Call Resolution on every inquiry by completing all necessary outreach calls on behalf of the patient, including interacting with the office staff and department leaders as necessary to ensure the patient-centric experience. * Serve as a mentor to newly hired staff members, role modelling service excellence and a patient-centric experience. * Attend all Scheduling Services meetings, trainings and educational discussions as scheduled. * Provide exemplary customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests. * Remain current on all departmental policies, procedures, plan benefit designs, and modifications. * Communicate with all managers, supervisors, and team leaders effectively, efficiently, and courteously. * Maintain employee and patient confidentiality at all times. Qualifications: * High School Graduate. * Minimum of one year experience in a Customer Service and / or Call Center Environment Required. * Service Excellence as a way of thinking and the attitude that is portrayed. Ability to help others embrace the spirit of service and provide a high level of service excellence. * Proven success in finding innovative solutions to enhance the patient experience. * Excellent organizational, interpersonal and communication skills, both written and oral. Strong ability to make independent decisions required. * Proficient in Microsoft Office and Excel preferred. * Strong problem-solving abilities necessary to evaluate and address patient / physician inquiries. * Must have a desire to help others and portray empathy in all situations. * Demonstrated flexibility and motivation to learn & grow in the role. * Complete and thorough understanding of 'Excellence in Service' requirements. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking Medical Clerk to join our team at our program in Coraopolis, PA at our Edward J Zapp Center. Position Overview This clerical role within the medical department is responsible for supporting nursing operations and ensuring smooth scheduling and documentation processes. The Medical Clerk works closely with Nursing Supervisors to assist in the management of medical charts and overall departmental organization. Key Responsibilities: Schedule medical appointments for assigned individuals. Coordinate with Nursing Supervisors regarding medical chart management. Process daily mail and prepare large mailings. Update and maintain Policy and Procedure manuals. Organize and manage office files, including mailing medical charts to families. Order and maintain supplies for the nursing office, as needed. Answer and direct calls within the medical suite. Collaborate with direct service professionals and other departments across the company. Perform additional clerical or administrative duties as assigned. Earn $13.29 or up to $15.29 hour with the selection of the Enhanced Pay Option Position Details We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff. Earn $18.00 per hour with the selection of the Enhanced Pay option. Position Details We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff. Key Responsibilities: Greet patients and assist with check-in/check-out procedures Maintain and update patient medical records and files Schedule and confirm patient appointments Answer phones and direct calls to appropriate personnel Process insurance forms and billing information Ensure confidentiality and compliance with HIPAA regulations Perform general office duties such as data entry, filing, scanning, and faxing Assist medical staff with administrative tasks as needed Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

UPMC University of Pittsburgh Physicians is hiring a Full-Time Scheduling Specialist, Associate to help support their scheduling services contact center. Hours: Daylight See what being a Scheduling Specialist, Associate can do for UPMC and what UPMC can do for you - it's more than just a job! What Can You Bring to UPMC? * Contribute to UPMC's mission of Life Changing Medicine * Set the standards for the level and quality of care for the care delivery team * Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. * Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. * Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? * A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future * Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program * Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave * Competitive pay for the work that you do Purpose: Under the general direction of the Supervisor, Scheduling Services, the Scheduling Specialist Associate, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Scheduling Specialist Associate, Scheduling Services will perform all aspects of scheduling duties across the UPMC Scheduling Center by serving as an advocate for UPMC patients, providing guidance, interpretation, and education on scheduling, registration and various patient related inquiries. The Scheduling Specialist Associate, Scheduling Services is responsible for efficient and courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring physicians and office staff, etc. The Scheduling Specialist Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service Excellence. Responsibilities: * Provide a World Class patient experience, focusing on Service Excellence and one contact resolution with each and every patient interaction. Assist with the management of the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach calls, cohesive written communication, and online interactions. * Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized. Adhere to Scheduling Services guidelines for obtaining patient information while conveying the proper exam instructions and information. * Review and update the patient's demographic and insurance information to ensure data integrity and revising existing information on patients. Follow up on any incomplete or inaccessible information to ensure complete patient records. * Research inquiries from UPMC Scheduling Services patients, physicians, and office staff, including follow-up, documenting actions required to close out the inquiry in accordance with quality guidelines, as applicable. This includes communicating the issue to the Supervisor and Scheduling Services Leadership. * Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc.), and various patient related inquiries. * Conduct outbound service calls in accordance with departmental initiatives. Contact patients to discuss their post-discharge appointment requirements, including follow up and coordination of appointments for the patient. * Drive First Call Resolution on every inquiry by completing all necessary outreach calls on behalf of the patient, including interacting with the office staff and department leaders as necessary to ensure the patient-centric experience. * Serve as a mentor to newly hired staff members, role modelling service excellence and a patient-centric experience. * Attend all Scheduling Services meetings, trainings and educational discussions as scheduled. * Provide exemplary customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests. * Remain current on all departmental policies, procedures, plan benefit designs, and modifications. * Communicate with all managers, supervisors, and team leaders effectively, efficiently, and courteously. * Maintain employee and patient confidentiality at all times. Qualifications: * High School Graduate. * Minimum of one year experience in a Customer Service and / or Call Center Environment Required. * Service Excellence as a way of thinking and the attitude that is portrayed. * Ability to help others embrace the spirit of service and provide a high level of service excellence. * Proven success in finding innovative solutions to enhance the patient experience. * Excellent organizational, interpersonal and communication skills, both written and oral. * Strong ability to make independent decisions required. * Proficient in Microsoft Office and Excel preferred. * Strong problem-solving abilities necessary to evaluate and address patient / physician inquiries. * Must have a desire to help others and portray empathy in all situations. * Demonstrated flexibility and motivation to learn & grow in the role. * Complete and thorough understanding of 'Excellence in Service' requirements. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Job Description High Tech Family Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! Overview We are looking for a motivated, resourceful, customer-driven individual to join our team as a TEMPORARY Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. This is a temporary position from January - March 30, 2026. Schedule: Tuesday 8:30am-6pm, Wednesday 7:30am-5pm, Thursday 8:30am-6pm, Friday 7:30am-2pm, Saturday 7:30am-1pm Duties/Responsibilities Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly. Schedule and confirm patient appointments to maximize the provider schedules. Present treatment plans and financial responsibilities effectively to patients. Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. Maintain a positive and professional image, both individually and within the workspace. Consistently meet the expectations and responsibilities of the Practice Leader and practice needs. Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization. Other assigned duties and responsibilities per management. Required Skills/Abilities Dental office experience preferred. Eaglesoft experience strongly preferred. Excellent oral and written communication skills. Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. Facility with Microsoft Office and dental practice management software. Positively contribute to a respectful and collaborative working environment with coworkers. Facilitate patient comfort, care, and satisfaction consistently. Willingness to advance skills through continuing education opportunities. Present to work during scheduled shifts. Education and Experience High School Degree. Prior front desk experience in a medical or dental office. People management or staff/ project coordination experience. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Benefits for Full-Time Employees* PTO, paid holidays, office closure days Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility* The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

The PUSH Medical Reception Clerk serves as the first point of contact for patients, parents, providers, and staff, providing exceptional customer service and administrative support at both the Welcome Desk and the main multi-line switchboard. This 9‑month hourly position involves cross-training to ensure coverage across both areas, with primary duties subject to adjustment based on business needs. Key responsibilities include checking in and checking out patients for appointments and walk-in visits, reviewing billing statements, processing payments, and authorizing or billing charges to patients or insurance providers. The position also requires balancing the cash drawer daily and ensuring accuracy in all financial transactions. The Medical Reception Clerk will schedule appointments, verify service eligibility, and assign patients to the most appropriate provider. Availability to work Saturdays, or on a Saturday rotation during the academic year, may be required. This is a full-time, hourly, 9‑month academic year (AY) position. Why Purdue? At Purdue, you'll experience unrivaled pride and unlimited potential. Our culture is built on a tight community, global perspective, Boilermaker pride, and endless opportunities to learn and grow. You'll be part of a team that values collaboration, compassion, and continuous professional development, all within a supportive environment that champions excellence and well-being. About Us Purdue University's Student Health (PUSH) Center,has a mission to promote a healthy campus culture by providing high quality, evidence-based, patient-focused primary healthcare through an accredited model of excellence for the Purdue University student community. Our staff of board-certified physicians and nurse practitioners provide student-oriented primary care as well as ongoing care for chronic conditions. Our single-minded focus of protecting your health and wellness allows you to focus on your educational and personal goals. We are also accredited by the Accreditation Association for Ambulatory Health Care. What We're Looking For Education and Experience: Required: * High School Diploma/GED. * One (1) year of office or related experience. * An equivalent combination of education and experience may be accepted. Skills: Required: * Strong attention to detail. * Proficiency in Microsoft Office software (Outlook, Word, Excel) * Basic math skills, filing, database management and office procedures. * Ability to work effectively with individuals from different viewpoints and backgrounds. * Strong oral and written communication skills, interpersonal skills, telephone etiquette, organizational and customer support. * Good judgment, diplomacy, and professionalism Additional Information * Purdue's benefits summary ************************************************************************************* * Purdue will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible For Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan Career Stream Administrative and Operational Support 1 Pay Band S030 Link to Purdue University's compensation guidelines: ************************************************************** Job Code #20002462 Link to Career Path Maker: ****************************************** Effective August 1, 2022 a background check will be required for all internal employees who have not had one within the last year. Who We Are Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. Equal Opportunity Employer Purdue University is an EOE employer. Apply now Posting Start Date: 12/18/25

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking Medical Clerk to join our team at our program in Coraopolis, PA at our Edward J Zapp Center. Position Overview This clerical role within the medical department is responsible for supporting nursing operations and ensuring smooth scheduling and documentation processes. The Medical Clerk works closely with Nursing Supervisors to assist in the management of medical charts and overall departmental organization. Key Responsibilities: Schedule medical appointments for assigned individuals. Coordinate with Nursing Supervisors regarding medical chart management. Process daily mail and prepare large mailings. Update and maintain Policy and Procedure manuals. Organize and manage office files, including mailing medical charts to families. Order and maintain supplies for the nursing office, as needed. Answer and direct calls within the medical suite. Collaborate with direct service professionals and other departments across the company. Perform additional clerical or administrative duties as assigned. Earn $13.29 or up to $15.29 hour with the selection of the Enhanced Pay Option Benefits Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more! DailyPay Work/Life Balance Flexible Schedules Cell Phone Discount Plans Employee Referral Bonuses Tuition Reimbursement Care.com Membership About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

Title Degree and Audit Scheduling Specialist Employee Type Regular Office/Department Office of the Registrar Work Environment Loyola University Maryland Main Campus Job Type Full time Benefits at Loyola ********************************************************** Compensation Range $24.29 - $30.36 Anticipated Start Date 12/19/2025 If Temporary or Visiting, Estimated End Date Position Duties Serves as the manager and technical expert for writing syntax and rules, reviewing, updating, and maintaining primarily Graduate program evaluations to support evaluations in the Student Information System (SIS), including the managing, processing, maintaining, and review of manual exceptions and overrides, in compliance with internal and external academic policies and procedures relating to degree and program completion and requirements. Responsible for understanding and translating curriculum requirements and translating those into templates that support student planning and success. Notifies appropriate personnel when program changes in degree audit raise concerns with student progress toward degree. Serves as a member of the degree audit and scheduling teams and collaborates with academic departments, Academic Advising, Dean's, and department chairs. This position also supports the maintenance and management of changes to the master course schedule including entering new courses into the SIS, assigning classrooms, and entering/editing master course schedule information.Essential FunctionsCurriculum Program Evaluations: Participate in the development and implementation of business process improvements to support the University's strategic initiatives as they relate to curriculum articulation between the catalogue and the program evaluation/degree audit, academic advising, and student planning. Responsible for articulating catalogue requirements to program (writing syntax and rules) for program evaluations and maintaining program requirements for students; encoding exceptions to curriculum requirements, creating program codes, and testing. Manage day-to-day operational aspects of projects that impact program evaluations. o Maintain separate program requirements for each program, for each catalogue year, articulating and matching the requirements in effect for the student's catalogue year. o Review and update changes to existing major and minor program requirements, create new requirements for any new programs, core requirements, minors, double majors, and interdisciplinary programs as declared. o Research and resolve system and curricular issues related to student academic progress, monitoring the integration between the student record, degree audit, catalogue, and Student Planning and notifying University personnel of potential risks. o Remain current on curriculum changes and revisions and apply knowledge of other software systems to ensure the accuracy of the program evaluation, catalogue, and Student Planning. o Collaborate with the Director(s) of Program Operations, Academic Advising and Support Center, department chairs, Office of International Programs, and academic advisors to ensure compliance with approval processes for curriculum exceptions of graduate programs. o Create documentation for business process. o Participate in weekly meetings with the Office personnel and Academic Advising to discuss curricular changes and requests for exceptions or substitutions to a student's program. o Train end users on new work practices and ensure understanding of new business rules as they apply to program evaluations. o Work closely with Associate Registrar to ensure catalouge requirements are clearly defined and accurate. Study Abroad (15%) Review transcripts and course equivalency information for consistency and work with the Office of International Programs and the Academic Advising and Support Center to resolve discrepancies. Determine and implement appropriate processes within the University's database system for entering course equivalency data. Monitor and manage Perceptive Content workflow processes between Records, Office of International Programs, and Academic Advising and Support Center for Study Abroad transcripts, Study Abroad Degree Audit Adjustments, and Office of International Programs Transcript Updates. Generate transcript and degree audits and proofread for accuracy. Maintain documentation regarding all study abroad programs and processes. Work collaboratively with the Office of International Programs to review updates and new study abroad programs. Data management and processing (15%) Manage processes for course review and new courses entered into the Student Information System Participate in the course section and classroom scheduling process, including classroom assignments and data entry into the Student Information System for courses, sections, and classrooms. Receive, review, and enter evaluated transcripts into the University SIS for current students, incoming first year, and transfer students, including dual enrollment, transfer, winter and summer transfer credits. Collaborate with the Academic Advising and Support Center to resolve discrepancies. Generate transcripts and transfer equivalency report and proof for accuracy. Save equivalencies entered in Colleague to populate the course articulation database. Process Advanced Placement Credits, language placement and discipline-specific competency exam results. Reporting and Data Management Generate reports and data downloads using various reporting tools. Maintain documentation for existing as well as new business processes applying documentation standards. Non essential: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.Physical/Environmental DemandsOffice environment/no specific or unusual physical or environmental demands.Physical/Environmental ExampleN/AAdditional InformationN/A Education Required Bachelor's degree Education Preferred Field of Study N/A Other Professional Licensures N/A Work Experience 1-3 years Describe Required Experience Minimum of one year related experience. Experience in a service-oriented, technology-driven environment. Required Knowledge, Skills and Abilities Familiarity with degree audit and classroom scheduling systems Ability to communicate (orally and written) with a wide range of individuals and constituencies in a diverse community Excellent time management, organizational, and project planning skills to meet critical deadlines and accurately complete assignments Well-developed research and analytical skills Demonstrated ability to work independently and on a team Ability to perform repetitive tasks and maintain attention to detail Excellent proofreading skills Ability to maintain a high level of data input accuracy Excellent interpersonal skills Possess strong customer orientation Ability to work in a changing, fast-paced environment and produce a high volume of work within established deadlines Ability to work with constant interruptions Ability to handle confidential information in a professional manner Knowledge of department and university policies, procedures, and practices and the ability to apply these policies in various situations Understanding and commitment to the mission and values of Loyola, a catholic Jesuit institution, as well as University goals of inclusion and diversity Experience in programming degree audit templates and data entry of course and catalogue information preferred. Experience with and knowledge of University curriculum/ degree requirements and scheduling parameters preferred. Experience in higher education is preferred. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. University Description Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 “Best Colleges” list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the “new” dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of “new” dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the “best value” private colleges in Kiplinger's Personal Finance . Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks. Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.

A.T. Still University's School of Osteopathic Medicine in Arizona (ATSU-SOMA) seeks applications for non-exempt Standardized Patients (SPs) to work at the Mesa, Arizona campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events. **There is no guarantee of work or hours. Please note that Standardized Patient positions are only filled on an as-needed basis.** **Physical Requirements:** Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds. **Other Requirements:** + Access to and ability to use reliable technology is required. + Must be highly dependable, punctual and flexible with scheduling. + Must work well with others and display a professional attitude and appearance at all times. + Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam. + Must be willing to be videotaped during simulations. + Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters. A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities. In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.

Title Degree and Audit Scheduling Specialist Employee Type Regular Office/Department Office of the Registrar Work Environment Loyola University Maryland Main Campus Job Type Full time Benefits at Loyola ********************************************************** Compensation Range $24.29 - $30.36 Anticipated Start Date 12/19/2025 If Temporary or Visiting, Estimated End Date Position Duties Serves as the manager and technical expert for writing syntax and rules, reviewing, updating, and maintaining primarily Graduate program evaluations to support evaluations in the Student Information System (SIS), including the managing, processing, maintaining, and review of manual exceptions and overrides, in compliance with internal and external academic policies and procedures relating to degree and program completion and requirements. Responsible for understanding and translating curriculum requirements and translating those into templates that support student planning and success. Notifies appropriate personnel when program changes in degree audit raise concerns with student progress toward degree. Serves as a member of the degree audit and scheduling teams and collaborates with academic departments, Academic Advising, Dean's, and department chairs. This position also supports the maintenance and management of changes to the master course schedule including entering new courses into the SIS, assigning classrooms, and entering/editing master course schedule information.Essential Functions Curriculum Program Evaluations: Participate in the development and implementation of business process improvements to support the University's strategic initiatives as they relate to curriculum articulation between the catalogue and the program evaluation/degree audit, academic advising, and student planning. Responsible for articulating catalogue requirements to program (writing syntax and rules) for program evaluations and maintaining program requirements for students; encoding exceptions to curriculum requirements, creating program codes, and testing. Manage day-to-day operational aspects of projects that impact program evaluations. o Maintain separate program requirements for each program, for each catalogue year, articulating and matching the requirements in effect for the student's catalogue year. o Review and update changes to existing major and minor program requirements, create new requirements for any new programs, core requirements, minors, double majors, and interdisciplinary programs as declared. o Research and resolve system and curricular issues related to student academic progress, monitoring the integration between the student record, degree audit, catalogue, and Student Planning and notifying University personnel of potential risks. o Remain current on curriculum changes and revisions and apply knowledge of other software systems to ensure the accuracy of the program evaluation, catalogue, and Student Planning. o Collaborate with the Director(s) of Program Operations, Academic Advising and Support Center, department chairs, Office of International Programs, and academic advisors to ensure compliance with approval processes for curriculum exceptions of graduate programs. o Create documentation for business process. o Participate in weekly meetings with the Office personnel and Academic Advising to discuss curricular changes and requests for exceptions or substitutions to a student's program. o Train end users on new work practices and ensure understanding of new business rules as they apply to program evaluations. o Work closely with Associate Registrar to ensure catalouge requirements are clearly defined and accurate. Study Abroad (15%) Review transcripts and course equivalency information for consistency and work with the Office of International Programs and the Academic Advising and Support Center to resolve discrepancies. Determine and implement appropriate processes within the University's database system for entering course equivalency data. Monitor and manage Perceptive Content workflow processes between Records, Office of International Programs, and Academic Advising and Support Center for Study Abroad transcripts, Study Abroad Degree Audit Adjustments, and Office of International Programs Transcript Updates. Generate transcript and degree audits and proofread for accuracy. Maintain documentation regarding all study abroad programs and processes. Work collaboratively with the Office of International Programs to review updates and new study abroad programs. Data management and processing (15%) Manage processes for course review and new courses entered into the Student Information System Participate in the course section and classroom scheduling process, including classroom assignments and data entry into the Student Information System for courses, sections, and classrooms. Receive, review, and enter evaluated transcripts into the University SIS for current students, incoming first year, and transfer students, including dual enrollment, transfer, winter and summer transfer credits. Collaborate with the Academic Advising and Support Center to resolve discrepancies. Generate transcripts and transfer equivalency report and proof for accuracy. Save equivalencies entered in Colleague to populate the course articulation database. Process Advanced Placement Credits, language placement and discipline-specific competency exam results. Reporting and Data Management Generate reports and data downloads using various reporting tools. Maintain documentation for existing as well as new business processes applying documentation standards. Non essential: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. Physical/Environmental Demands Office environment/no specific or unusual physical or environmental demands. Physical/Environmental Example N/A Additional Information N/A Education Required Bachelor's degree Education Preferred Field of Study N/A Other Professional Licensures N/A Work Experience 1-3 years Describe Required Experience Minimum of one year related experience. Experience in a service-oriented, technology-driven environment. Required Knowledge, Skills and Abilities Familiarity with degree audit and classroom scheduling systems Ability to communicate (orally and written) with a wide range of individuals and constituencies in a diverse community Excellent time management, organizational, and project planning skills to meet critical deadlines and accurately complete assignments Well-developed research and analytical skills Demonstrated ability to work independently and on a team Ability to perform repetitive tasks and maintain attention to detail Excellent proofreading skills Ability to maintain a high level of data input accuracy Excellent interpersonal skills Possess strong customer orientation Ability to work in a changing, fast-paced environment and produce a high volume of work within established deadlines Ability to work with constant interruptions Ability to handle confidential information in a professional manner Knowledge of department and university policies, procedures, and practices and the ability to apply these policies in various situations Understanding and commitment to the mission and values of Loyola, a catholic Jesuit institution, as well as University goals of inclusion and diversity Experience in programming degree audit templates and data entry of course and catalogue information preferred. Experience with and knowledge of University curriculum/ degree requirements and scheduling parameters preferred. Experience in higher education is preferred. Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements. University Description Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world. The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 "Best Colleges" list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the "new" dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of "new" dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the "best value" private colleges in Kiplinger's Personal Finance. Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications. Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks. Diversity Statement Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Neurology Practice (Outpatient Office Services) Locations: Easton At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description General Summary: Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Travel between sites may be required based on coverage needs Performs other duties as assigned. Qualifications Education & Training: High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities: Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-25.99/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Front Office Coordinator, Student Counseling Services Job no: 521104 Work type: On Campus Title: Front Office Coordinator, Student Counseling Services Division Name: Student Affairs Department: Student Counseling Services Job Summary Under the supervision of the Office Administrator, perform clerical duties requiring discretion, compliance with all federal and local confidentiality practices, and independent judgment to facilitate the smooth and efficient administration of the Student Counseling Services reception area. Responsible for greeting, receiving, and checking in all clients and guests, as well as answering/screening department telephone calls and assisting students with accessing services and/or making appointments. This position will maintain electronic files of information regarding current and past clients of the agency. Staff members, as well as master's and doctoral externs and interns, depend on incumbent for the organization and knowledge of all these files and SCS processes. As such, strong oral communication with a diverse clientele is absolutely necessary. Additional Information University Benefit Highlights: - Insurance benefits, including health, dental, vision, and life - Retirement and supplemental retirement planning options - Tuition waiver benefits available to staff as well as their eligible dependents - Paid holiday/administrative closures during Thanksgiving and Winter Breaks - Paid benefit time Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: ************************************** Salary Rate / Pay Rate $18.32 - $18.97 per hour Required Qualifications 1. High school diploma or equivalent. 2. Any one or combination totaling two (2) years (24 months) from the categories below: A. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent: -30 semester hours equals one (1) year (12 months) -Associate's Degree (60 semester hours) equals eighteen months (18 months) -90 semester hours equals two (2) years (24 months) -Bachelor's Degree (120 semester hours) equals three (3) years (36 months) B. Work experience performing office/clerical activities, including the use of computer systems. 3. One (1) year (12 months) of work experience comparable to the second level of this series. This includes working under general supervision and in support of an office or of a organization. Performing office support tasks requiring knowledge of general office and departmental procedures and methods, the ability to operate a variety of office equipment, and the ability to operate computer systems using word processing, database, and software packages. Preferred Qualifications 1. Ability to work effectively in a fast-paced, front-desk environment with frequent interruptions while maintaining accuracy and attention to detail 2. Proficiency with standard office technology, including printing and scanning equipment, and the ability to learn and adapt to new software systems 3. Strong written and oral communication skills, including the ability to produce clear, accurate, and professional materials 4. Excellent clerical, computer, organizational, time-management, and interpersonal skills 5. Ability to work both independently and collaboratively as part of a team Work Hours 8:15am to 4:45pm, Monday, Tuesday, Thursday, and Friday 10:45am to 7:15pm, Wednesday Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Remain at a workstation for extended periods 2. Effectively communicate on a daily basis. Proposed Starting Date February 2026 Required Applicant Documents Resume Cover Letter Reference List Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Optional Applicant Documents Transcripts - See Special Instructions section for additional options Certification of Retirement Annuity Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply" Special Instructions for Applicants Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Fax: ************, Attn: Mackenzie Chapman Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. This position is represented by AFSCME Local 3236-Clericals. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Contact Information for Applicants Mackenzie Chapman Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 12/17/2025 08:35 AM CST Application Closes: 01/05/2026 11:55 PM CST Whatsapp Facebook LinkedIn Email App Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Front Office Coordinator, Student Counseling Services Opened12/17/2025 Closes01/05/2026 DepartmentStudent Counseling Services Student Counseling Services is seeking a Front Office Coordinator, who will perform clerical duties requiring discretion, compliance with all federal and local confidentiality practices, and independent judgment to facilitate the smooth and efficient administration of the Student Counseling Services reception area. Current Opportunities Front Office Coordinator, Student Counseling Services Opened12/17/2025 Closes01/05/2026 DepartmentStudent Counseling Services Student Counseling Services is seeking a Front Office Coordinator, who will perform clerical duties requiring discretion, compliance with all federal and local confidentiality practices, and independent judgment to facilitate the smooth and efficient administration of the Student Counseling Services reception area.

section of the work history. This will be considered an incomplete application and incomplete applications will not be considered. If you are using college or university coursework to qualify for this position, then transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below. To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline. Fax: ************, Attn: Mackenzie Chapman Address: Illinois State University Human Resources Campus Box 1300 Normal, IL 61790-1300 The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. This position is represented by AFSCME Local 3236-Clericals. Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position. Contact Information for Applicants Mackenzie Chapman Human Resources ************ ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Application Opened: 12/17/2025 08:35 AM CST Application Closes: 01/05/2026 11:55 PM CST

Responsible for scheduling surgical and medical procedures as well as diagnostic testing, within both the in-patient and out-patient settings. This involves coordinating with hospital and practice personnel, obtaining pre-authorizations, writing and communicating surgery orders, and providing information and education to patients regarding pre and post op instructions and the procedure and/or test. Ensure all appropriate clinical, insurance coding and patient information is gathered prior to the patient's visit and schedule post op visits/testing as needed. Actively participates as a member of the healthcare team to engage patients, families and caregivers in the coordination of patient care. Perform various administrative duties such as patient registration, scheduling, answering telephones, making copies and maintaining supplies. MINIMUM REQUIREMENTS Education: High School diploma or equivalent required. Associate's Degree or completion of a Medical Office Professional program required. Experience: Two years of experience in a medical practice or clinical setting may be accepted in place of the required Associate's degree or completion of a Medical Office Program. (Experience in a medical practice or clinical setting must be 24 out of the past 36 months) Knowledge, Skills, Abilities: Excellent interpersonal skills are essential. Knowledge of physician office procedures, medical terminology, ICD-10 and CPT coding guidelines, Electronic Health Records (EHR). Understands insurance guidelines and requirements for referrals and authorizations. Familiar with all applicable medical laws and regulations regarding dissemination of patient information. Demonstrated problem solving ability, strong organizational skills and attention to detail. Working knowledge of office equipment such as copiers, fax machines, telephones and computers. Ability to sort and file materials by alphabetic and numeric systems. Ability to speak clearly and communicate effectively and to read, understand and follow written and verbal instructions. Ability to record messages and patient data accurately, including use of appropriate grammar and spelling. Ability to prioritize work and multi-task. License/Certification/Registration: None SUPERVISION RECEIVED Receives general supervision from the Practice Manager. SUPERVISION GIVEN None ESSENTIAL FUNCTIONS Coordinates and schedules surgeries and diagnostic studies, both in-patient and out-patient, as well as office procedures. Coordinates the preparation of all necessary patient records and documentation needed prior to the service and forward to the appropriate procedure location. Prints, organizes and/or gathers results from outside labs, procedures and other necessary documentation (such as medical device reports) for review prior to service by the providers. Obtains authorizations via on-line systems from third party payers for scheduled procedures, devices and medications. Maintains a strong understanding of insurance requirements for a wide variety of procedures. Schedules and obtains necessary clearances for patients including follow up to ensure that the patient has been cleared for the scheduled procedure. Provides instructions to patients on the preparation requirements for office and hospital procedures and testing. Communicates and ensures adherence to all medical protocols that are required, both pre- and post- procedures/testing. For example, monitor Glucophage both pre and post IV treatment or testing, informing provider and patient of levels. Assists with office administered medication authorization including determining where the medication must be ordered, following through with the order and ensuring the patient has the appointment in the correct time frame. Assists with billing related activities as needed such as researching missed charges and obtaining information to process claims or resolve denials. Answers telephone calls, registers patients, schedules office visits, takes messages, responds to inquiries and transfers calls as appropriate. Responds to emergency calls per established procedures. Receives and routes messages and medical documents such as laboratory results, radiologic results, cardiology testing results and new patient information to the appropriate staff. Coordinates with hospital personnel and participates, as needed, in monthly meetings regarding patient care. Enters orders to be approved by providers for labs and other testing for pre- and post- procedures. Processes reporting to ensure that patients have had their prescribed therapy including follow up with the patient or other offices and documenting this in the Electronic Health Record. Coordinating schedules between doctors and facilities, as well as with office to accommodate any changes. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals Transmits correspondence and medical records by mail, e-mail or fax as directed. Enters information questionnaires completed by patient. Manages task Lists, including all necessary follow up. Maintains adequate scheduling supplies as necessary. NON-ESSENTIAL FUNCTIONS Performs related and miscellaneous duties as assigned.