Human Resources Vice President jobs at JPMorgan Chase & Co.

Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. Job responsibilities Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. Required qualifications, capabilities, and skills Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. Experience working with technology and control mechanisms that implement entitlements. Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. Familiarity with entitlements operations and model design trade-offs. Strong analytical, problem-solving, and critical-thinking skills. Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. Preferred qualifications, capabilities, and skills Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. Knowledge of workflow automation and attribute governance. Experience with audit readiness and compliance tracking. Ability to foster a culture of innovation and continuous improvement. Experience in change management and training delivery. Experience preparing executive-level presentations and risk assessments.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The VP, Senior Financial Officer (SFO) for Property & Casualty (P&C) leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development. In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in any of our offices including: * San Antonio, Texas * Plano, Texas * Phoenix, Arizona * Tampa, Florida * Charlotte, North Carolina * Chesapeake, Virginia *** Relocation assistance is only available to San Antonio for this position *** What you will do: Provides executive leadership for the development and execution of USAA's financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations. Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies. Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables. Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency's operational goals and USAA priorities. Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Facilitates the development and execution of the vision, and strategy for the line of business or staff agency's financials for effective operational planning and forecasting, while operating within risk appetite parameters. Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance. Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk. Implements control procedures and monitors financial accounting activities-such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable-ensuring compliance with internal policies and external standards. Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents. Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support. Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization. Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function. Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management. Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies. Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function. Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards. Conducts ongoing financial analysis to identify emerging trends-such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship. Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets. Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Minimum Education: Bachelor's degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required. 8+ years of people leadership experience in building, leading and/or developing high performing teams. Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals. Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas. Strong background in providing sound strategic decisioning applying financial analysis and data. Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data. Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance. In addition to the minimum experience above, this role also needs the following: 5+ years of experience in the Property & Casualty (P&C) Industry experience (Personal Lines) State level financial management P&C capital management experience Experience in launching new insurance products and companies What we offer: The salary range for this position is: $224,250 - $403,650. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As a Senior HR Business Partner, you'll play a key role in shaping strategies that drive both business success and employee growth. This position offers the opportunity to expand your influence and develop as a trusted advisor to organizational leaders. In this role, you'll collaborate with leaders to design and implement HR strategies that align with business goals, focusing on critical areas such as Talent Acquisition, Training & Development, Talent Management, Performance Management, Employee Engagement, Employee Relations, and Change Management. If you're passionate about building strong partnerships, fostering a culture of excellence, and growing your career while making a measurable impact, this is your chance to do it. Responsibilities Recruiting and Onboarding: Partner with business leaders, Finance teammates, and recruiters to develop the overall workforce plan. Participate in candidate interviews and selection for critical hires. Drive quality of hire and successful onboarding for assigned teams. Training and Development: Ensure training plans are well-defined and executed for assigned business teams. Talent Management: Support talent and leadership development activities within the enterprise framework. Assist in defining succession plans, improving bench strength and increasing talent mobility. Support STL-1 talent review on an annual basis. Performance Management: Partner with managers to optimize the performance management cycle. Support and facilitate calibration sessions, ensure timely completion of reviews and alignment with organizational goals. Use data to track involvement and drive participation. Employee Engagement: Help support LOB engagement strategies. Facilitate a culture of empowerment and achievement. Support execution of engagement surveys and action planning. Compensation: Partner with business leaders and compensation and benefits partners to understand compensation strategies. Facilitate queries for new hires and existing employees. Employee Relations: Address manager or employee concerns and manage less complex cases. Ensure effective use of Employee Relations Solutions Team. Change Management: Support change initiatives and communicate changes to employees. Assist in developing communication plans and materials Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree or equivalent experience (preferred) Experience Qualifications 5+ years Management, consulting, HR or similar field (required) 5+ years Limited to moderate experience in mergers and acquisitions, org design, leadership coaching, talent management, IC design/ redesign, and complex ER cases. (preferred) Tactical Skills Business Acumen: Able to understand and make effective decisions in the business world. Knowledgeable about financial management, strategy, market analysis, and more. Relationship Builder: Able to establish strong personal and professional bonds. Adaptable/Change Navigator: Able to effectively and swiftly adapt to changes in the environment. Proactive, flexible, and responsive in order to navigate and capitalize on change. Consultative/Constructive Debate: Able to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level. Makes good-faith efforts to persuade others by leveraging active listening, probing, and strong, fact-based opposition. Influencing: Able to influence even when holding a position contrary to the majority through collaborative assessments that persuasively influence decision makers. Analytical Thinking: Uses data driven insights. Able to apply techniques and tools that promote effective analysis. Able to determine the root cause of problems and develop alternative solutions. Risk Management: Knowledge of processes, tools and techniques for assessing and controlling exposure to risks of various kinds. Execution Orientation: Able to regulate oneself to meet job demands, communicate effectively, and focus on concrete steps needed to achieve goals. Communication: Understands the importance of insightful listening and communicating. Able to provide information and messages in a way that produces clarity and impact. Strategic Mindset: Focuses on long-term goals and planning; anticipates future challenges and opportunities, makes decisions that align with bigger goals, and adapts plans as situations change. Personal Skills Influence Practical Skills Analytical Thinking Business Acumen Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/11/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an Executive Director, HR Business Partner to serve as the primary liaison between Human Resources and senior executive business leaders, focusing on driving organizational success through aligned people strategies. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. *** Relocation assistance is available to San Antonio for this position *** Overview This strategic leadership role serves as the primary liaison, or "primary focal point," between Human Resources and senior executive business leaders. You will be tasked with leading a dedicated team of HR Business Partners and matrixed HR professionals to identify and align HR strategies that directly contribute to the success of specific business lines or staff agencies. A core function of the position involves effectively driving significant, strategic organizational change that influences long-term business objectives. You will bring a comprehensive understanding of the full spectrum of HR functions, programs, and processes to represent the entire HR portfolio within the business. Ultimately, you are responsible for shaping and leading the adoption of tailored HR solutions that achieve key business goals and visions, while prudently evaluating factors such as cost, benefits, and risks. Responsibilities Manages Human Resources for functional area leaders and by providing leadership, guidance and oversight on related strategies, policies, issues, and initiatives impacting HR and the Enterprise. Provides direction to Human Resource Business Partners on business strategy, workforce planning and policy interpretation to include risk mitigation and compliance of all regulatory and legal requirements. Ensures collaboration with key business leaders and senior management in the development of business strategy. Anticipates future business needs, assesses changing workforce and business directions, analyzes emerging trends, and seeks opportunities to develop or expand programs in support of strategic business objectives. Partners with key business leaders and senior management in the development of business strategy. Influences and drives organizational change strategies for functional business area(s) in support of business strategies. Provides HR expertise and consultation to attain increased organizational effectiveness. Helps executives lead change and achieve business objectives. Provides change management facilitation to include assessment/diagnosis, detailed action planning, evaluation, implementation, and follow-up. Provides guidance, direction and coaching to senior leadership surrounding effective communication, leadership, change management, legal and risk compliance while improving and maintaining operational goals. Minimum Education: Bachelor's degree or equivalent relevant experience (4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree) Minimum Experience: 10+ years relevant work experience in the Human Resources discipline, or general business consulting experience, or business leadership, or any combination of the aforementioned 4+ years direct leadership experience in building, managing and/or developing high-performing teams Deep understanding of the HR body of knowledge, its functions and related methodologies Solid and demonstrated understanding of business management fundamentals including financial management, marketing, and operations; knows “how business runs” What sets you apart: Advanced degree in Human Resources, Business, Analytics or equivalent Active SPHR or SHRM-CP Certification Insurance industry experience Contact or call center experience Demonstrated ability to grow talent (direct reports or mentoring of others informally or formally) Proven ability to partner with business leaders to successfully drive the human resources agenda, large scale change initiatives and gain their commitment and support Integrity and the ability to handle sensitive personnel and compliance-related issues Demonstrated experience benchmarking and implementing "best in class" strategies, processes and programs Understands the business vision, strategy, financial priorities and performance measures and cycle Compensation range: The salary range for this position is: $169,880 - $305,780. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a trusted advisor, executive coach and strategic partner to senior executive leadership, you will proactively drive business value through development of long-term talent strategies aligned with business objectives. Leveraging business acumen, data-driven insights and innovative thinking to solve complex HR and business challenges, you will influence key decisions impacting organizational performance while driving initiatives that result in a high-performing and engaged workforce. You will lead and develop a team of HR Business Partners to ensure delivery of business aligned strategies and high impact advisory support. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. The Executive HR Business Partner defines and drives the talent strategy for assigned function or line of business, ensuring alignment with business and HR strategic objectives. As a strategic advisor to senior executive leaders, provides critical insights and influence to shape long-term workforce decisions that strengthen organizational capability, readiness, and growth. Leading a team of HR Business Partners, fosters a high-performing, inclusive culture and partners across HR to deliver innovative, data-driven solutions. Operating with a digital-first mindset and leveraging advanced analytics, and external market insights, enhances competitiveness, agility, and workforce performance while driving measurable business impact. What you'll do: Defines and drives line of business talent strategies that align with enterprise HR objectives and business priorities, ensuring long-term workforce readiness and organizational growth. Influences enterprise priorities by providing insights and recommendations that shape strategic workforce planning, cost-of-labor targets, and operating models. Serves as a trusted strategic advisor to senior executive leaders, leveraging deep HR functional expertise in talent management, organizational effectiveness, and workforce strategy to challenge assumptions, present alternative perspectives, and guide high-impact workforce decisions that drive competitive advantage. Leads complex, cross-functional organizational transformations, including large-scale operating model changes, future-skills planning, and association-wide initiatives that enhance agility and efficiency. Anticipates and shapes future workforce needs by leveraging advanced analytics, external benchmarks, and emerging trends to identify skill gaps, inform talent investments, proactively address blind spots, and develop HR solutions that support strategic business objectives in partnership with senior executive leaders. Drives the evolution of HR's strategic roles, positioning HR as a catalyst for innovation, agility, and business success. Champions a high-performance, inclusive culture that fosters engagement, collaboration, recognition, and leadership capability at all levels. Oversee strategic workforce planning and processes, partnering with Finance, HR COE's, and business leaders to optimize resource allocation, talent development, and cost management. Guides succession planning and leadership development to ensure robust talent pipeline and organizational stability. Ensures delivery of integrated HR solutions, collaborating across HR functions to simplify, digitize, and improve service delivery for maximum business impact. Builds and sustains trusted relationships with executive leadership and key stakeholders, strengthening HR's influence and credibility across the enterprise. Develops and enables the HRBP community to deliver consistent, business aligned strategies and high impact advisory support. Synthesizes business insights and priorities to shape HR programs, policies, and solutions that are fit-for-purpose, drive business outcomes, and ensure client needs are embedded in association-wide initiatives. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 10 years of progressive experience in one or more human resources disciplines with a focus on business partner experience driving strategic, transformative initiatives in a complex, matrixed environment. 6 years of people leadership experience in building, managing and/or developing high-performing teams required. Demonstrated experience leading HR strategies for multiple functions or lines of business and driving organizational transformation. Proven ability to synthesize complex business and workforce data into actionable insights and executive-level recommendations. Demonstrates strong executive presence and interpersonal skills, with the ability to build trust and credibility with C-suite, senior executive leaders, and HR peers. Experience designing and executing long-term talent and workforce strategies aligned with business and HR strategic objectives, while anticipating future business needs and skill requirements. Strong problem-solving skills with the ability to holistically assess organizational challenges and implement integrated, association-focused solutions. Deep understanding of business operations, market dynamics, and industry trends to inform HR strategies that support the association's performance. Ability to influence senior level executives and cross-functional leaders, guiding workforce decisions that drive competitive advantage, organizational capability, and sustainable growth. Skilled in creating and presenting executive-level materials, facilitating complex discussions, and driving decision making that impacts multiple lines of business. Demonstrated ability to mentor and develop talent, fostering a high-performing, strategic HRBP community. What sets you apart: Significant leadership experience as an HRBP driving strategic talent initiatives in a large, complex organization in financial services, banking, insurance, technology or related industry. Significant experience independently driving change and leading through large scale business transformations with significant talent movement. Demonstrated experience influencing senior leaders and c-suite executives through data and insights to drive decision-making and business outcomes. Demonstrated success operating horizontally across teams in a flexible, agile manner US military experience through military service or a military spouse/domestic partner Salary: The salary range for this position is: $ 195,230-$351,410. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a trusted advisor and strategic partner to senior executive leadership as an HR Business Partner Director, you will drive business value through development of long-term talent strategies aligned with business objectives. Leveraging business acumen, data-driven insights and innovative thinking to solve complex HR and business challenges, you will influence key decisions impacting organizational performance while driving initiatives that result in a high-performing and engaged workforce. This is an individual contributor role that influences various stakeholders across the organization. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: San Antonio, TX. Relocation assistance is available. Multiple positions available. What you'll do: Develops innovative, agile, proactive, and cost-effective HR strategies in alignment with business objectives and related people plans and influences senior executive leaders with recommended talent solutions. Distills macro talent strategies and tailors application for the unique needs of each functional area assuring business effectiveness. Responsible for driving a culture of innovation, agility, and growth mindset within their client portfolio by collaborating with senior executive leadership to align HR strategies with business objectives. Leverages business acumen related to business goals, objectives and unique talent needs to inform and influence enterprise talent offerings across the HR portfolio. Operates with a digital-first mindset to drive competitiveness, agility, and differentiated business capabilities. Leverages data and industry insights in the design of strategic HR solutions. Independently leads end-to-end complex organizational design, operating model efforts and other HR initiatives. Diagnoses talent needs and designs fit-for-purpose strategies. Leads complex programs and initiatives with broad, cross-functional impact. Accountable for strategic approaches and inputs that inform strategic and operational workforce plans and associated cost of labor. Proactively partners with business leaders, Finance and Workforce Planning partners to help ensure alignment with cost of labor targets. Provides trusted advice and coaching to senior executive leaders and serves as a strategic catalyst and change champion. Effectively challenges senior executive leaders and delivers difficult messages as needed. Mentors and provides leadership and guidance to other HR Business Partners, HR advisors and COE partners. Seeks diverse perspectives from broad network of resources in the development of strategies and solutions. Operates as “One HR,” working in partnership with COE leaders to evaluate and drive HR approaches and processes, influencing improved outcomes in support of changing business needs. Responsible for thought leadership and strategic insights to drive enterprise HR initiatives or solutions. Continuously evaluates HR approaches and processes, influencing improved outcomes in support of changing business needs. Drives people-related business outcomes and proactively provides valuable insights on both internal and external environments regarding talent identification and organizational blind spots. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. 8 years of relevant work experience in one or more human resource disciplines, or business consulting/analysis experience with a focus on driving strategic initiatives. 5 years of experience in developing and leading talent solutions aligned to business objectives as an HR Business Partner or in a similar role. Demonstrated experience telling impactful stories with data and insights and influencing senior leaders on complex matters, decisions, and solutions to include building and presenting executive level artifacts to drive decision-making and business outcomes. Extensive experience designing and developing long-term strategies aligned to business objectives and driving meaningful change in a matrixed environment. Extensive experience leveraging advanced business or industry knowledge in the development of strategies aligned to organizational objectives. Strong problem-solving skills, including the ability to holistically analyze situations and determine appropriate, integrated outcomes. Strong interpersonal and communication skills with demonstrated ability to quickly build trust and relationships among senior level and/or c-suite leaders and peers. Ability to tailor messaging to various levels in the organization. What sets you apart: Significant HRBP experience driving strategic talent initiatives in a large, complex organization in financial services, banking, insurance, technology or related industry. Experience driving change and leading through large scale business transformations with significant talent movement. Demonstrated experience influencing senior leaders and c-suite executives through data and insights to drive decision-making and business outcomes. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Are you ready to shape the future of HR data access? Join us to lead transformative change, modernize entitlements, and drive operational excellence. Collaborate with cross-functional teams, influence strategy, and make a lasting impact on how data is managed and protected. This is your opportunity to deliver innovative solutions and foster a culture of continuous improvement. As an Executive Director - HR Chief Data Office, Entitlements in our HR Data Governance team, you will design and implement the future-state operating model for HR data entitlements. You will partner with stakeholders across HR, Technology, Legal, Privacy, and Controls to modernize entitlement structures, uplift operational processes, and drive adoption of secure, scalable access management. You will play a key role in aligning entitlements with next-generation data platforms and ensuring regulatory compliance. **Job responsibilities** + Lead the design and execution of the HR data entitlements operating model, including role structures, universes, attributes, and standards. + Develop and drive transformation plans, rationalizing entitlement structures and migrating to standardized models across HR systems. + Build understanding of current-state entitlements and execute cleanup and consolidation programs to eliminate redundancy and strengthen controls. + Partner with Technology and Product teams to define and implement requirements for modern entitlements management systems. + Enhance and operationalize end-to-end entitlements processes through workflow improvements, standardized procedures, and robust controls. + Lead adoption of golden-source entitlements across HR platforms, including attribute-based access models. + Collaborate with Data Owners, Product Managers, Engineering, Legal, Privacy, Controls, and Operations to align entitlement models with business needs and governance requirements. + Drive communication, training, and change-management efforts to promote understanding and adoption of new entitlements models. + Prepare and deliver executive-level materials, updates, and risk assessments for leadership and governance committees. **Required qualifications, capabilities, and skills** + Experience leading entitlements model transformation, driving adoption, and achieving sustained outcomes across diverse stakeholder groups. + Strong understanding of data concepts underpinning entitlements models, including attributes, classifications, masking, and access types. + Experience working with technology and control mechanisms that implement entitlements. + Ability to use metrics to assess and manage entitlements performance, quality, throughput, and operational effectiveness. + Familiarity with entitlements operations and model design trade-offs. + Strong analytical, problem-solving, and critical-thinking skills. + Excellent communication and stakeholder engagement skills, with the ability to translate complex concepts into clear, business-oriented language. **Preferred qualifications, capabilities, and skills** + Experience with HR-specific entitlements or entitlements in a regulated financial-services environment. + Experience delivering entitlements transformation alongside modernization of underlying technology or platforms. + Knowledge of workflow automation and attribute governance. + Experience with audit readiness and compliance tracking. + Ability to foster a culture of innovation and continuous improvement. + Experience in change management and training delivery. + Experience preparing executive-level presentations and risk assessments. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $175,750.00 - $260,000.00 / year

Are you passionate about responsible AI and risk management? Join us to shape the future of AI governance in HR, drive adoption of innovative frameworks, and ensure robust oversight of AI use cases. Collaborate with cross-functional teams and make a meaningful impact on employee experience and firmwide AI strategy. As an Executive Director - HR Chief Data Office, AI Governance Lead in our HR and Employee Experience Data Risk Management team, you will lead the implementation and adoption of AI risk governance frameworks. You will partner with Technology, Legal, Privacy, Model Risk, and enterprise AI governance teams to ensure consistent case evaluation, regulatory alignment, and oversight of AI use cases affecting employees and workforce processes. This high-visibility role offers the opportunity to modernize review processes, uplift model testing capabilities, and drive compliance with emerging AI regulations. Job responsibilities Lead implementation and adoption of AI risk governance frameworks, including education, use criteria, procedures, and operational readiness. Drive consolidation, remediation, and end-to-end review of HR AI cases, establishing consistent intake, triage, and evidence standards. Manage and improve AI case governance operations, including forums and coordination with firmwide AI governance bodies. Oversee compliance with emerging AI regulations and develop model testing capabilities for bias, harm, fairness, and other risk dimensions. Develop, maintain, and report key AI governance metrics, including incidents, time-to-feasibility, and production readiness. Partner with Technology, Legal, Privacy, Model Risk, Data Owners, Controls, and enterprise AI governance to ensure policy alignment. Lead communication, stakeholder engagement, and change-management activities to drive understanding and adoption of AI governance models. Provide leadership, coaching, and oversight to case managers and analysts, ensuring consistent governance and high-quality risk assessments. Prepare and deliver executive-level dashboards, risk updates, and materials for senior leadership and governance committees. Required qualifications, capabilities, and skills Demonstrated success managing and improving risk-related governance processes, ideally AI-focused or in a technical risk area. Experience using metrics to quantify and evaluate governance process effectiveness. Strong stakeholder management and communication skills, with experience presenting complex risk issues to senior leadership. Ability to manage and differentiate among multiple risk types, including AI bias, privacy, commercial, reputational, and operational risks. Experience developing or establishing risk governance processes from the ground up. Comfort with AI/ML concepts, including model development, validation, deployment, and root-cause analysis of AI-related incidents. Experience leading, coaching, or quality-controlling the work of case managers or analysts responsible for risk evaluation. Preferred qualifications, capabilities, and skills AI or model governance experience in financial services or other regulated industries.

JobID: 210684828 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $175,750.00-$260,000.00; New York,NY $175,750.00-$260,000.00 Global Human Resources (HR) Business Resiliency's mission is to continuously improve our businesses' ability to provide outstanding products and services to our customers in the event of any disruption. As a Business Resiliency and Incident Management Director in Human Resources, you will lead a high performing team, promoting innovative solutions for the Business Resiliency community. You will act as the executive liaison with the Global Human Resources and Firm-wide Resiliency Office leadership teams, lead incident response for both for HR business processes and firmwide employee support. You will provide leadership to your team supporting their functional tasks within the Business Resiliency team. Your strategic oversight will help strengthen globally and provide guidance to your team. In this role, you will ensure alignment to Human Resources' Business Resiliency procedures and engage in strategic initiatives to assist the evolution of the Business Resiliency framework for the global function. Job Responsibilities: * Lead and Inspire: Manage incidents globally for Human Resources (HR) and firm-wide Employee Support, ensure proper response to disruptions and transparency to HR and Market / Location leadership so they remain abreast of incident response and status, support resiliency lifecycle process through planning, testing and quality monitoring. * Collaborate and Execute: Represent the HR Business Resiliency team globally and with the Firmwide Resiliency Office (FRO) to ensure the resiliency agenda is understood and able to be executed by practitioners in the business. * Strategize and Innovate: Strengthen the resiliency lifecycle framework by staying on top of new technology, including Artificial Intelligence and solutions to combat emerging threats and bring strategy to life by leading the team through new ways to approach resiliency. * Connect and Cultivate: Build and nurture relationships, globally, to represent HR Business Resiliency and bolster our overall resiliency. Required qualifications, skills, and capabilities: * 7+ years in Business Resiliency/Continuity, Crisis Management, Project Management, and/or Process Development and Improvement * Proven people leader with a focus a track record of driving metrics-driven performance and on maintaining motivation, leading a high performing team, providing coaching, succession planning and driving innovation * A disruptor willing to challenge processes or practices that could be more effective. * Ability to handle pressure situations and communicate effectively in both verbal and written channels to senior leaders in the organization * A master relationship builder, adept at managing connections across all levels and able to influence senior leaders and drive with a sense of urgency to ensure business readiness activities are complete * Flexibility to support the business during disruptive events that span regions, weekends, and holidays. * Work independently and multitask in a fast-paced environment. Preferred qualifications, skills, and capabilities: * Business continuity and/or crisis management experience (accreditations are favorable e.g., Certified Business Continuity Professional (CBCP)) * Robust understanding of Human Resources within the financial industry. * Experience thriving in regulated environments.

Are you passionate about driving responsible AI innovation in a dynamic, people-focused environment? Join us to lead a new Center of Excellence dedicated to testing and monitoring AI solutions that support HR and Employee Experience. You will have the opportunity to shape the future of AI governance, collaborate with cross-functional teams, and make a meaningful impact on how we support our employees. This is your chance to champion ethical AI practices and deliver enterprise-grade solutions. As an Executive Director, AI Testing & Monitoring - HR & Employee Experience in the HR & Employee Experience CDAO team, you will establish and lead a new Center of Excellence focused on ensuring the accuracy, fairness, security, and governance of all AI and ML systems supporting HR and Employee Experience. You will partner with internal and external stakeholders to design, operate, and continuously improve a centralized testing framework, delivering trustworthy and explainable AI solutions. **Job responsibilities:** + Establish and lead the AI Testing & Monitoring Center of Excellence for HR and Employee Experience, setting its mission, strategy, and success metrics. + Serve as the accountable owner for model quality assurance and ethical compliance across all HR and Employee Experience AI use cases. + Align testing standards with firmwide AI risk management and governance frameworks. + Design and operationalize a dual-lane testing model for generative and statistical/ML AI solutions. + Implement continuous monitoring pipelines and dashboards to detect model drift, data quality issues, and policy violations. + Define and maintain standard metrics, SLAs, and certification thresholds for production readiness and operational health. + Act as the primary executive interface for external vendors delivering testing capabilities, overseeing vendor performance, budget, and contract management. + Ensure vendor alignment with security, privacy, and regulatory standards, and drive innovation through automated testing, synthetic data, and bias mitigation techniques. + Partner with HR and Employee Experience product teams to embed testing checkpoints throughout the AI development lifecycle. + Collaborate with Compliance, Legal, Model Risk, and Operational Risk teams to ensure traceability, auditability, and regulatory adherence. + Deliver regular executive dashboards and readouts to HR leadership and governance committees, and champion a culture of responsible AI by educating stakeholders on best practices and ethical principles. **Required qualifications, capabilities, and skills:** + Minimum 10 years of experience in AI/ML governance, data science, or AI product leadership, with at least 5 years in a regulated enterprise environment and Advanced degree in Data Science, Statistics, Computer Science, or related discipline. + Proven experience building or managing model testing or validation functions, ideally within financial services, technology, or consulting. + Deep understanding of generative AI and large language model evaluation techniques, including prompt variance testing, bias audits, hallucination metrics, and guardrail evaluation. + Strong grounding in statistical and predictive model validation, including drift analytics, bias detection, and performance monitoring. + Exceptional cross-functional influence and vendor management skills. + Demonstrated ability to translate technical risk concepts into business and ethical language for senior executives. **Preferred qualifications, capabilities, and skills:** + Experience with automated testing, synthetic data generation, and AI judging techniques. + Familiarity with enterprise MLOps, data lineage, and cataloging systems. + Strong understanding of HR and Employee Experience processes and technologies. + Experience working with global teams and managing complex stakeholder relationships. + Excellent communication and presentation skills. + Track record of driving innovation in AI governance and risk management. + Professional certifications in AI, data science, or risk management. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Are you passionate about driving responsible AI innovation in a dynamic, people-focused environment? Join us to lead a new Center of Excellence dedicated to testing and monitoring AI solutions that support HR and Employee Experience. You will have the opportunity to shape the future of AI governance, collaborate with cross-functional teams, and make a meaningful impact on how we support our employees. This is your chance to champion ethical AI practices and deliver enterprise-grade solutions. As an Executive Director, AI Testing & Monitoring - HR & Employee Experience in the HR & Employee Experience CDAO team, you will establish and lead a new Center of Excellence focused on ensuring the accuracy, fairness, security, and governance of all AI and ML systems supporting HR and Employee Experience. You will partner with internal and external stakeholders to design, operate, and continuously improve a centralized testing framework, delivering trustworthy and explainable AI solutions. Job responsibilities: Establish and lead the AI Testing & Monitoring Center of Excellence for HR and Employee Experience, setting its mission, strategy, and success metrics. Serve as the accountable owner for model quality assurance and ethical compliance across all HR and Employee Experience AI use cases. Align testing standards with firmwide AI risk management and governance frameworks. Design and operationalize a dual-lane testing model for generative and statistical/ML AI solutions. Implement continuous monitoring pipelines and dashboards to detect model drift, data quality issues, and policy violations. Define and maintain standard metrics, SLAs, and certification thresholds for production readiness and operational health. Act as the primary executive interface for external vendors delivering testing capabilities, overseeing vendor performance, budget, and contract management. Ensure vendor alignment with security, privacy, and regulatory standards, and drive innovation through automated testing, synthetic data, and bias mitigation techniques. Partner with HR and Employee Experience product teams to embed testing checkpoints throughout the AI development lifecycle. Collaborate with Compliance, Legal, Model Risk, and Operational Risk teams to ensure traceability, auditability, and regulatory adherence. Deliver regular executive dashboards and readouts to HR leadership and governance committees, and champion a culture of responsible AI by educating stakeholders on best practices and ethical principles. Required qualifications, capabilities, and skills: Minimum 10 years of experience in AI/ML governance, data science, or AI product leadership, with at least 5 years in a regulated enterprise environment and Advanced degree in Data Science, Statistics, Computer Science, or related discipline. Proven experience building or managing model testing or validation functions, ideally within financial services, technology, or consulting. Deep understanding of generative AI and large language model evaluation techniques, including prompt variance testing, bias audits, hallucination metrics, and guardrail evaluation. Strong grounding in statistical and predictive model validation, including drift analytics, bias detection, and performance monitoring. Exceptional cross-functional influence and vendor management skills. Demonstrated ability to translate technical risk concepts into business and ethical language for senior executives. Preferred qualifications, capabilities, and skills: Experience with automated testing, synthetic data generation, and AI judging techniques. Familiarity with enterprise MLOps, data lineage, and cataloging systems. Strong understanding of HR and Employee Experience processes and technologies. Experience working with global teams and managing complex stakeholder relationships. Excellent communication and presentation skills. Track record of driving innovation in AI governance and risk management. Professional certifications in AI, data science, or risk management.

Are you ready to shape the future of work for over 320,000 employees? This is a rare opportunity to lead applied AI and GenAI innovation at scale, delivering high-impact solutions that will define the next era of HR analytics, talent strategy, and employee experience. Join a high-performing team and set the standard for communications, governance, and stakeholder engagement, while driving measurable business impact across the firm. As an Applied AI/ML Director - HR Analytics in the HR leadership team, you will lead a team of approximately 10 Applied AI Practitioners to deliver scalable, business-impactful AI solutions. You will drive cross-pillar influence, ensure robust governance, and set the standard for communications and stakeholder engagement. This full-time, in-office position is responsible for leading all US-based AI/ML and Data Science work for HR firmwide, integrating solutions with cloud-native infrastructure and championing innovation. **Job responsibilities** + Translate complex technical concepts into actionable business insights for senior HR, Tech, and Product stakeholders + Influence, engage, and drive alignment across functions + Architect, build, and deploy ML/GenAI models (NLP, LLMs, RAG, agentic workflows) for HR analytics use cases + Lead, mentor, and develop a diverse team of Applied AI Practitioners, fostering collaboration, upskilling, and internal mobility + Integrate solutions with HR data lake and cloud-native infrastructure (AWS, Databricks) + Champion reusable ML assets, feature stores, and standardized pipelines + Ensure understanding and adherence to controls and governance processes for model development and deployment + Surface risks, drive closed-loop feedback, and optimize for scale, reliability, and performance + Navigate cross-pillar dynamics and surface ROI/reputational impact **Required qualifications, capabilities, and skills** + BS/B.Tech/MS/PhD in AI/ML or a relevant field, with advanced degrees such as MS or PhD highly valued. + 10+ years hands-on experience in ML/GenAI model development and deployment + Strong in AI/ML fundamentals, Statistics, and knowledge of classical AI and Algorithms + Strong problem-solving ability + Proven leadership of technical teams in applied AI/ML + Exceptional communication skills; able to influence and engage senior stakeholders + Deep expertise in Python, TensorFlow, PyTorch, and cloud-native infrastructure (AWS, Databricks) + Experience with NLP, LLMs, agentic workflows, and scalable ML architectures **Preferred qualifications, capabilities, and skills** + Experience in financial services, Human Resources, or regulated industries + Familiarity with agentic workflows, LLMs, GenAI, and cloud platforms + Proven ability to scale AI/ML solutions across complex, multi-stakeholder environments JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** New York,NY $223,250.00 - $325,000.00 / year

Are you ready to shape the future of work for over 320,000 employees? This is a rare opportunity to lead applied AI and GenAI innovation at scale, delivering high-impact solutions that will define the next era of HR analytics, talent strategy, and employee experience. Join a high-performing team and set the standard for communications, governance, and stakeholder engagement, while driving measurable business impact across the firm. As an Applied AI/ML Director - HR Analytics in the HR leadership team, you will lead a team of approximately 10 Applied AI Practitioners to deliver scalable, business-impactful AI solutions. You will drive cross-pillar influence, ensure robust governance, and set the standard for communications and stakeholder engagement. This full-time, in-office position is responsible for leading all US-based AI/ML and Data Science work for HR firmwide, integrating solutions with cloud-native infrastructure and championing innovation. Job responsibilities Translate complex technical concepts into actionable business insights for senior HR, Tech, and Product stakeholders Influence, engage, and drive alignment across functions Architect, build, and deploy ML/GenAI models (NLP, LLMs, RAG, agentic workflows) for HR analytics use cases Lead, mentor, and develop a diverse team of Applied AI Practitioners, fostering collaboration, upskilling, and internal mobility Integrate solutions with HR data lake and cloud-native infrastructure (AWS, Databricks) Champion reusable ML assets, feature stores, and standardized pipelines Ensure understanding and adherence to controls and governance processes for model development and deployment Surface risks, drive closed-loop feedback, and optimize for scale, reliability, and performance Navigate cross-pillar dynamics and surface ROI/reputational impact Required qualifications, capabilities, and skills BS/B.Tech/MS/PhD in AI/ML or a relevant field, with advanced degrees such as MS or PhD highly valued. 10+ years hands-on experience in ML/GenAI model development and deployment Strong in AI/ML fundamentals, Statistics, and knowledge of classical AI and Algorithms Strong problem-solving ability Proven leadership of technical teams in applied AI/ML Exceptional communication skills; able to influence and engage senior stakeholders Deep expertise in Python, TensorFlow, PyTorch, and cloud-native infrastructure (AWS, Databricks) Experience with NLP, LLMs, agentic workflows, and scalable ML architectures Preferred qualifications, capabilities, and skills Experience in financial services, Human Resources, or regulated industries Familiarity with agentic workflows, LLMs, GenAI, and cloud platforms Proven ability to scale AI/ML solutions across complex, multi-stakeholder environments

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty, and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Communications and Public Affairs team, together with Marketing, plays a critical role in advancing our top priority: delivering exceptional member service and enhancing the value of membership. Our work centers on advocating boldly for those we serve, telling our story with one voice, and driving meaningful impact for the military community and their families. As a principal-level Corporate Affairs Business Partner focused on Communications, Public Affairs, and Marketing, you will bring the full power of Corporate Affairs to life for these vital functions. You will drive alignment to USAA's strategic priorities and, working closely with partners across Corporate Affairs, Marketing, and the broader association, craft compelling internal and external content that strengthens reputation, engages stakeholders, and moves the needle for the business. You will operate as a strategic advisor to senior leadership within Communications, Public Affairs, and Marketing, going beyond communications and getting deep into the business. You will engage directly with executive leaders and their direct reports, relying on your business acumen, persuasive style, sound judgment, and passion for the mission to fuel your success. We offer a flexible work environment that requires an individual to be in the office four days per week. This position will be based in San Antonio, TX. Relocation assistance IS available for this position. What you'll do: Accountable for providing thought leadership to drive communications strategy development; applies technical subject-matter-expertise to produce innovative communications solutions for large scale, enterprise-wide programs across multiple business units. Oversees business and communications partner adherence to the communication governance practices and framework that drive a desired and consistent communications experience across various audiences. Oversees work of communications partners in the development, approval and execution of public, member, and employee communications across multiple business units; provides guidance to ensure consistent alignment with USAA brand guidelines. Leads communications strategy and execution, driving large, enterprise-wide programs across USAA and / or multiple business units to support enterprise business objectives. These programs include leading communications to support acquisitions, divestitures, strategic imperatives that guide the future of the enterprise. Leverages data and insights expertise to evidence impact of communications programs on business objectives; provides communications data and insights to key senior leaders and enterprise stakeholders; then leverages the insights to inform future communications strategy. Performs research and analysis of current communications trends and best practices - particularly in the areas of content, channel innovation, reputation management, driving business-based metrics, and SEO; synthesizes the information into actionable plans to drive communications excellence across the organization. Leads through highly complex tasks with leadership discretion - often serving as a proxy for executive leadership on key issues; serves as a mentor to peers and team members and assists in their training and development. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of progressive experience in corporate communications, consulting and / or specific business area of focus related developing communications strategies, leading large-scale enterprise programs and delivering results within a complex matrix environment. 6 years of experience presenting communications strategies and outcomes to C-level executives or board members. Experience collaborating with key stakeholders, influencing senior leader decisions and managing work to achieve strategic goals. Experience in defining strategies to empower and equip leaders to be effective in interactions and communications with all stakeholders. Strong business acumen in various areas to include business operations, communications industry practices and emerging trends and experience with application in a financial services and/or business operations environment. Experience in leveraging data and insights to evidence the impact of communications programs on business objectives. Experience and demonstrated results leading cross-functional, matrixed team, while also being sought after for mentorship and peer review, while helping others achieve personal and professional goals. Broad understanding of the impacts to an organization resulting from large transformation efforts, acquisitions, divestitures, etc. to be able to guide the communications strategy. What sets you apart: Experience supporting enterprise communications, public affairs, and marketing organizations, including executive-level communications and integrated campaign initiatives. Experience at mid- to large-sized public relations agencies and/or management consulting experience. Experience working for a Fortune 500 company, demonstrating the ability to navigate complex organizational structures and deliver results at scale. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $143,320 - $273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're building something new-and we're looking for bold, creative, and strategic talent to help shape it. USAA's Corporate Affairs team is growing as part of an exciting transformation to strengthen how we engage with our members and each other in service of our mission. Whether you're a strategic business partner or a creative storyteller, join us to forge smarter connections, deeper partnerships, and stronger outcomes. Together, we're enhancing how we serve the military community and their families-making every interaction more meaningful. As a dedicated Corporate Affairs Business Partner at the Lead level, you will serve as a strategic advisor, bridging Corporate Affairs with the Property & Casualty and Life Insurance business lines at USAA. You will counsel internal clients on effective stakeholder engagement strategies to help them achieve their goals. You will also be responsible for developing and executing corporate impact strategies that advance enterprise priorities, protect and elevate the company's reputation, and connect employees and stakeholders to USAA's mission We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position. What you'll do: Advises business leadership on communications, reputation management, corporate impact, and stakeholder engagement strategies, ensuring Corporate Affairs enables enterprise strategy, drives growth, and mitigates risk. Develops and executes comprehensive corporate affairs plans aligned with enterprise strategic plans and business objectives. Leads the development and implementation of corporate affairs strategies that align with overall enterprise strategy and business objectives for both internal and external audiences. This includes proactively identifying and managing crises, potential reputation risks, and opportunities. Employs data-driven analysis to develop and implement proactive strategies for mitigating potential business challenges and external risks. Maintains an in-depth understanding of the external market, business strategy, and corporate affairs function. Cultivates strong relationships with internal partners, highlighting the contributions and measurable results of corporate affairs efforts. Uses this data to adapt and improve strategic plans to better support business objectives. Partners with content studio team members to deliver high quality communications for collective execution in support of corporate strategy and business goals. Provides mentorship and training to team members, supporting their development. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree required; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience in corporate communications, public affairs, general business consulting, or related work experience Demonstrated success advising senior leaders and navigating complex organizations. Deep understanding of business drivers and the ability to align communications and social impact efforts to enterprise strategy. Comprehensive knowledge of the financial services and insurance industries and regulatory landscape. Experience developing and implementing communications strategies that align with overall business objectives and drive measurable results. Demonstrated ability to assess and make decisions of a complex nature that align to enterprise and/or business objectives and the ability to identify and resolve issues effectively. Demonstrates an advanced understanding of target audiences, uses strong skills in editing and writing style to impact significant change through written communication. Adapts communications style across diverse audiences and channels. Experience leading cross-functional teams or projects. What sets you apart: Experience supporting P&C or Life Insurance businesses, preferably both Business acumen, particularly around corporate financials Communications agency or management consulting experience Executive presence, a persuasive style and sound judgement US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $127,310 - $229,160. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Step into a pivotal role at one of the world's most innovative banks, where your strategic vision and project leadership will drive impactful Business Banking initiatives. You will collaborate with cross-functional teams to deliver complex programs, enhance operational efficiency, and ensure seamless communication across the organization. Leverage your expertise in project management and data analysis to guide projects from inception to execution, while maintaining transparency and high standards of compliance. If you thrive in dynamic environments and excel at managing multiple priorities, this is your opportunity to make a meaningful difference. Join us and help shape the future of Business Banking. As a Senior Project Manager in the Business Banking team, you will be primarily responsible for collaboration with various functional areas across Business Banking (e.g. Product, Digital, Operations, Controls, etc.) and lines of business, to manage project/programs impacting Business Banking initiatives. You will provide leadership oversight and direction for project/program level delivery components and are responsible for communication and transparency for project/program level activities. If you can think strategically, implement with discipline, and collaborate closely with internal stakeholders across various levels within the organization, you'd be a great fit for our team. Job Responsibilities + Lead end-to-end project delivery processes, including dependency management, operationalization and banker communication, delivery feasibility decision-making, and performance reporting + Partner with cross-functional teams (Product, Technology, Operations, Legal-Risk-Compliance-Controls, Sales) to define scope, objectives, deliverables, and align project plans and milestones + Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time delivery and monitor scope; partner with business stakeholders to maintain program roadmaps + Identify, assess, and mitigate risks and issues; lead change management activities across functional partners and ensure adherence to firm's risk, controls, compliance, and regulatory requirements + Analyze current business processes, recommend improvements, and design/document supporting processes to enhance efficiency and client satisfaction + Ensure timely and accurate reporting and metrics; complete status dashboard reports and scorecard updates; maintain high-quality presentations for stakeholders and executive leadership + Act as a central point of contact for project status, updates, and issue resolution; ensure project tasks and dependencies are clearly defined and tracked + Utilize project and product management tools (e.g., Jira, Jira Align, Monday, Teams, PowerPoint, Excel) to plan, execute, and track progress Required Qualifications, Capabilities, and Skills + 5+ years of experience in project management, product delivery, or relevant domain area, within financial services or business banking + Demonstrated ability to execute operational management and change readiness activities + Expertise in project management tools and advanced proficiency in Excel for data analysis and reporting + Excellent communication, presentation, and interpersonal skills; ability to convey complex information clearly and concisely + Strong organizational skills, self-driven, and able to meet challenging project plans and milestones + Demonstrated ability to monitor and manage project milestones, dependencies, and risks effectively Preferred Qualifications, Capabilities, and Skills + Proficient knowledge of Agile Product Development and the product development life cycle, design, and data analytics + Excellent interpersonal skills, ownership of deliverables, and self-motivation + High level of personal initiative, work ethic, and ability to manage multiple tasks simultaneously + PMP, CSM, or similar certification Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Step into a pivotal role at one of the world's most innovative banks, where your strategic vision and project leadership will drive impactful Business Banking initiatives. You will collaborate with cross-functional teams to deliver complex programs, enhance operational efficiency, and ensure seamless communication across the organization. Leverage your expertise in project management and data analysis to guide projects from inception to execution, while maintaining transparency and high standards of compliance. If you thrive in dynamic environments and excel at managing multiple priorities, this is your opportunity to make a meaningful difference. Join us and help shape the future of Business Banking. As a Senior Project Manager in the Business Banking team, you will be primarily responsible for collaboration with various functional areas across Business Banking (e.g. Product, Digital, Operations, Controls, etc.) and lines of business, to manage project/programs impacting Business Banking initiatives. You will provide leadership oversight and direction for project/program level delivery components and are responsible for communication and transparency for project/program level activities. If you can think strategically, implement with discipline, and collaborate closely with internal stakeholders across various levels within the organization, you'd be a great fit for our team. Job Responsibilities Lead end-to-end project delivery processes, including dependency management, operationalization and banker communication, delivery feasibility decision-making, and performance reporting Partner with cross-functional teams (Product, Technology, Operations, Legal-Risk-Compliance-Controls, Sales) to define scope, objectives, deliverables, and align project plans and milestones Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time delivery and monitor scope; partner with business stakeholders to maintain program roadmaps Identify, assess, and mitigate risks and issues; lead change management activities across functional partners and ensure adherence to firm's risk, controls, compliance, and regulatory requirements Analyze current business processes, recommend improvements, and design/document supporting processes to enhance efficiency and client satisfaction Ensure timely and accurate reporting and metrics; complete status dashboard reports and scorecard updates; maintain high-quality presentations for stakeholders and executive leadership Act as a central point of contact for project status, updates, and issue resolution; ensure project tasks and dependencies are clearly defined and tracked Utilize project and product management tools (e.g., Jira, Jira Align, Monday, Teams, PowerPoint, Excel) to plan, execute, and track progress Required Qualifications, Capabilities, and Skills 5+ years of experience in project management, product delivery, or relevant domain area, within financial services or business banking Demonstrated ability to execute operational management and change readiness activities Expertise in project management tools and advanced proficiency in Excel for data analysis and reporting Excellent communication, presentation, and interpersonal skills; ability to convey complex information clearly and concisely Strong organizational skills, self-driven, and able to meet challenging project plans and milestones Demonstrated ability to monitor and manage project milestones, dependencies, and risks effectively Preferred Qualifications, Capabilities, and Skills Proficient knowledge of Agile Product Development and the product development life cycle, design, and data analytics Excellent interpersonal skills, ownership of deliverables, and self-motivation High level of personal initiative, work ethic, and ability to manage multiple tasks simultaneously PMP, CSM, or similar certification Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Step into a pivotal role at one of the world's most innovative banks, where your strategic vision and project leadership will drive impactful Business Banking initiatives. You will collaborate with cross-functional teams to deliver complex programs, enhance operational efficiency, and ensure seamless communication across the organization. Leverage your expertise in project management and data analysis to guide projects from inception to execution, while maintaining transparency and high standards of compliance. If you thrive in dynamic environments and excel at managing multiple priorities, this is your opportunity to make a meaningful difference. Join us and help shape the future of Business Banking. As a Senior Project Manager in the Business Banking team, you will be primarily responsible for collaboration with various functional areas across Business Banking (e.g. Product, Digital, Operations, Controls, etc.) and lines of business, to manage project/programs impacting Business Banking initiatives. You will provide leadership oversight and direction for project/program level delivery components and are responsible for communication and transparency for project/program level activities. If you can think strategically, implement with discipline, and collaborate closely with internal stakeholders across various levels within the organization, you'd be a great fit for our team. Job Responsibilities Lead end-to-end project delivery processes, including dependency management, operationalization and banker communication, delivery feasibility decision-making, and performance reporting Partner with cross-functional teams (Product, Technology, Operations, Legal-Risk-Compliance-Controls, Sales) to define scope, objectives, deliverables, and align project plans and milestones Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time delivery and monitor scope; partner with business stakeholders to maintain program roadmaps Identify, assess, and mitigate risks and issues; lead change management activities across functional partners and ensure adherence to firm's risk, controls, compliance, and regulatory requirements Analyze current business processes, recommend improvements, and design/document supporting processes to enhance efficiency and client satisfaction Ensure timely and accurate reporting and metrics; complete status dashboard reports and scorecard updates; maintain high-quality presentations for stakeholders and executive leadership Act as a central point of contact for project status, updates, and issue resolution; ensure project tasks and dependencies are clearly defined and tracked Utilize project and product management tools (e.g., Jira, Jira Align, Monday, Teams, PowerPoint, Excel) to plan, execute, and track progress Required Qualifications, Capabilities, and Skills 5+ years of experience in project management, product delivery, or relevant domain area, within financial services or business banking Demonstrated ability to execute operational management and change readiness activities Expertise in project management tools and advanced proficiency in Excel for data analysis and reporting Excellent communication, presentation, and interpersonal skills; ability to convey complex information clearly and concisely Strong organizational skills, self-driven, and able to meet challenging project plans and milestones Demonstrated ability to monitor and manage project milestones, dependencies, and risks effectively Preferred Qualifications, Capabilities, and Skills Proficient knowledge of Agile Product Development and the product development life cycle, design, and data analytics Excellent interpersonal skills, ownership of deliverables, and self-motivation High level of personal initiative, work ethic, and ability to manage multiple tasks simultaneously PMP, CSM, or similar certification

JobID: 210695119 JobSchedule: Full time JobShift: Day : Step into a pivotal role at one of the world's most innovative banks, where your strategic vision and project leadership will drive impactful Business Banking initiatives. You will collaborate with cross-functional teams to deliver complex programs, enhance operational efficiency, and ensure seamless communication across the organization. Leverage your expertise in project management and data analysis to guide projects from inception to execution, while maintaining transparency and high standards of compliance. If you thrive in dynamic environments and excel at managing multiple priorities, this is your opportunity to make a meaningful difference. Join us and help shape the future of Business Banking. As a Senior Project Manager in the Business Banking team, you will be primarily responsible for collaboration with various functional areas across Business Banking (e.g. Product, Digital, Operations, Controls, etc.) and lines of business, to manage project/programs impacting Business Banking initiatives. You will provide leadership oversight and direction for project/program level delivery components and are responsible for communication and transparency for project/program level activities. If you can think strategically, implement with discipline, and collaborate closely with internal stakeholders across various levels within the organization, you'd be a great fit for our team. Job Responsibilities * Lead end-to-end project delivery processes, including dependency management, operationalization and banker communication, delivery feasibility decision-making, and performance reporting * Partner with cross-functional teams (Product, Technology, Operations, Legal-Risk-Compliance-Controls, Sales) to define scope, objectives, deliverables, and align project plans and milestones * Develop comprehensive project timelines, utilizing forecasting techniques to improve on-time delivery and monitor scope; partner with business stakeholders to maintain program roadmaps * Identify, assess, and mitigate risks and issues; lead change management activities across functional partners and ensure adherence to firm's risk, controls, compliance, and regulatory requirements * Analyze current business processes, recommend improvements, and design/document supporting processes to enhance efficiency and client satisfaction * Ensure timely and accurate reporting and metrics; complete status dashboard reports and scorecard updates; maintain high-quality presentations for stakeholders and executive leadership * Act as a central point of contact for project status, updates, and issue resolution; ensure project tasks and dependencies are clearly defined and tracked * Utilize project and product management tools (e.g., Jira, Jira Align, Monday, Teams, PowerPoint, Excel) to plan, execute, and track progress Required Qualifications, Capabilities, and Skills * 5+ years of experience in project management, product delivery, or relevant domain area, within financial services or business banking * Demonstrated ability to execute operational management and change readiness activities * Expertise in project management tools and advanced proficiency in Excel for data analysis and reporting * Excellent communication, presentation, and interpersonal skills; ability to convey complex information clearly and concisely * Strong organizational skills, self-driven, and able to meet challenging project plans and milestones * Demonstrated ability to monitor and manage project milestones, dependencies, and risks effectively Preferred Qualifications, Capabilities, and Skills * Proficient knowledge of Agile Product Development and the product development life cycle, design, and data analytics * Excellent interpersonal skills, ownership of deliverables, and self-motivation * High level of personal initiative, work ethic, and ability to manage multiple tasks simultaneously * PMP, CSM, or similar certification