Leader jobs at JPMorgan Chase & Co. - 40 jobs

JobID: 210648436 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $104,500.00-$195,000.00 Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of our transformation. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals. Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence. Job responsibilities: * Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations. * Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding. * Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation. * Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges * Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals. * Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement. * Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions * Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor. * Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions. * Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions Required qualifications, capabilities, and skills: * 5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction. * Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. * Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact. * Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below). * Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below). * Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department. * Self-motivated and executes deliverables with speed and precision * A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. * Ability to travel up to 10% Preferred qualifications, capabilities, and skills: * 3+ years management consulting experience * Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. * Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align * Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness. * Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration. * Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments. * Experience using agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

A financial services institution in Cincinnati is seeking a Regional Middle Market Segment Head to drive strategic leadership and business growth. This senior role requires strong skills in relationship management and influencing, with at least 12 years of experience in commercial banking focused on Middle Market clients. Candidates should possess a bachelor's degree in Finance or Business (MBA preferred) and demonstrate a successful track record of leadership without direct authority. The position offers a competitive salary and benefits. #J-18808-Ljbffr

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. We are looking to hire an AI Search Strategy Lead within PNC's Marketing organization. The Evolution of Search: From Keywords to Conversations The digital landscape is undergoing its most significant transformation in two decades. For years, Search Engine Optimization (SEO) was defined by the "ten blue links"-a race to rank for specific keywords on a static results page. Today, that paradigm is shifting rapidly toward Answer Engine Optimization (AEO). Users are no longer just searching; they are conversing with Large Language Models (LLMs) and expecting direct, synthesized answers from platforms like Google AI Overviews, ChatGPT, Gemini, and Perplexity. At PNC Bank, we recognize that appearing in these generative environments requires a fundamentally different strategy than traditional search. It requires a deep understanding of entities, structured data, and the probabilistic nature of AI models. We are seeking an AI Search Strategy Lead to pioneer our approach in this emerging field. This is not just a job; it is an opportunity to define how a leading financial institution connects with customers in the age of artificial intelligence. Position Overview: The AI Search Strategy Lead is a pivotal new role situated within the Digital Growth Marketing organization. You will operate adjacent to our established SEO Content and SEO Strategy teams, serving as the bridge between traditional organic search principles and the new frontier of generative AI. While traditional SEO focuses on driving clicks to a webpage, this role focuses on optimizing for the "zero-click" future and ensuring PNC serves as the authoritative source of truth within generative responses. You will be primarily focused on identifying specific tactics and opportunities to help PNC improve our presence in generative answer engines. The ideal candidate possesses a rare hybrid background: 5+ years of experience in technical and content SEO combined with a passion for-and deep understanding of-how LLMs operate, source information, and hallucinate. You understand the nuances between different models (e.g., how Perplexity cites sources versus how ChatGPT synthesizes training data) and can translate that technical knowledge into actionable marketing strategies. Strategic Context: Why AEO Matters in Banking In the financial services sector, trust and accuracy are the currencies we trade in. When a current or prospective customer asks an AI agent, "What are the best mortgage options for a first-time homebuyer?" or "How does a high-yield savings account work?", the answer they receive must be accurate, compliant, and helpful. As the AI Search Strategy Lead, you will ensure that PNC's financial expertise is correctly interpreted and surfaced by these models. This goes beyond simple keyword optimization; it involves training the digital ecosystem to recognize PNC's authority. You will navigate the complexity of "YMYL" (Your Money Your Life) topics in an AI-first world, ensuring that our content is structured in a way that LLMs prefer and prioritize. This role requires a strategist who can look at the search landscape not just as it is today, but as it will be six months from now. You will be responsible for future-proofing our organic visibility strategies against the volatility of algorithm updates and the rapid deployment of new AI search features. Core Responsibilities: Your day-to-day work will balance high-level strategy with granular technical analysis. You will be expected to: 1. Optimize AI-Driven Product Recommendations You will analyze and optimize how PNC's financial products are recommended by AI agents. This involves reverse-engineering the logic used by generative engines to improve customer acquisition and retention across all lines of business. You will test different content structures and schema markups to see which formats yield the highest visibility in AI-generated answers, moving beyond traditional click-through rate (CTR) metrics to measure share of voice in conversational results. 2. Competitive Intelligence & Differentiation The AI search landscape is a competitive battleground. You will monitor competitor offerings and AI capabilities across all business segments to identify opportunities for differentiation. This includes analyzing how competitors are cited in answer engines, identifying gaps in their entity coverage, and deploying counter-strategies to capture those conversational queries. You will act as the internal subject matter expert on the changing search landscape, keeping stakeholders informed of new entrants and features in the generative search space. 3. Data Quality & Regulatory Compliance In banking, accuracy is non-negotiable. You will ensure data quality and regulatory compliance in models used for risk assessment and product personalization across the enterprise. Unlike generalist marketing roles, this position requires a keen awareness of financial regulations. You must ensure that optimization tactics never compromise compliance or lead to misleading financial advice being generated by third-party AI tools. You will work to minimize "hallucinations" regarding PNC's products by ensuring our public-facing data is unambiguous and machine-readable. 4. Cross-Functional Strategic Alignment AEO is not a siloed activity. You will collaborate closely with product, marketing, and compliance teams to align AI initiatives with growth strategies for all business lines. You will educate content creators on how to write for machines as well as humans, helping them structure articles, FAQs, and product pages in ways that LLMs can easily ingest and cite. You will advocate for technical changes that improve our "entity authority" within the Knowledge Graph. Technical Qualifications & Tool Proficiency To succeed in this role, you must be comfortable working with enterprise-grade data and analytics platforms. While we do not expect you to build LLMs from scratch, you must have a functional literacy in how they process natural language. Recommended Tech Familiarity: * SEO Intelligence: Deep experience with platforms such as Conductor, Ahrefs, Semrush, and BrightEdge is essential. You should know how to use these tools not just for keyword volume, but for gap analysis, backlink authority, and SERP feature tracking. * Analytics & Performance: Proficiency in Google Analytics or Adobe Analytics is required to track the downstream impact of your strategies. * Search Console: Mastery of Google Search Console is expected, particularly for diagnosing crawling, indexing, and structured data issues. * LLM Literacy: A conceptual understanding of Retrieval-Augmented Generation (RAG), vector search, and tokenization is highly preferred. * Emerging AI Search Tracking Tools: Familiarize yourself with new technology platforms like Profound and Athena and stay informed on what new capabilities exist in the marketplace that could help accelerate PNC's AEO objectives. The Ideal Candidate Profile We are looking for a pioneer-someone who is not afraid to test hypotheses in an environment where the "best practices" are still being written. * You are an investigator: You enjoy testing queries across different platforms (Gemini vs. ChatGPT vs. Bing Chat) to spot patterns in how they retrieve information. * You are a translator: You can explain complex technical concepts regarding LLMs to non-technical stakeholders in marketing and compliance. * You are adaptable: You understand that the tactic that worked yesterday might be obsolete tomorrow, and you thrive in that state of constant evolution. * You are data-driven yet creative: You rely on data to make decisions but use creativity to solve problems that data tools haven't caught up to yet. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees. * Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development. * Determining the optimal analytic approach and supporting development, implementation and enhancements. * Assists peers with guidance on analytic approaches related to more complex solutions. * Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making. * Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Analytical Thinking, Business Intelligence (BI), Concept Development, Data-Driven Decision Making, Data Integration, Market Research, Performance Metrics, Qualitative Research, Strategic Planning Competencies Analytical Thinking, Business Acumen, Business Analytics, Consulting, Decision Making and Critical Thinking, Effective Communications, Emerging Technologies Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 - $161,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 01/07/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a LOB Risk Lead within PNC's Technology organization, you will be based in Cleveland, OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description * Establishes Line of Business risk management strategy and oversees the execution of the risk management programs. Serves as an advocate for the risk management program. * Ensures the risk management strategies and programs are established, maintained and enhanced to support the businesses in managing their risks while meeting business and regulatory expectations. * Oversees the timely and proper execution of the risk management program within and/or across the lines of business. Includes consultation to execute the program components. * Provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit). Monitors changes in internal and external factors and identifies emerging risks. * Leads and engages cross functional teams and develops internal capabilities. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Change Management, Communication, Conflict Management, Crisis Management, Emerging Risks, Influencing Change, Operations Management, Risk Management Programs, Strategic Planning Competencies Collaborating, Data Gathering and Reporting, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Internal Controls, Operational Risk, Organizational Governance, Process Management, Regulatory Environment - Financial Services, Standard Operating Procedures Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 - $157,300.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 01/15/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Director of Revenue Strategy & Sales, Newline is a critical leadership role within the Newline leadership team. This individual is responsible for ensuring our ability to excel in our field; specifically, against our peer banks and market-leading FinTechs in the embedded payments industry. This Leader will define the overall Newline business develop strategic direction to maintain and extend our Newline market position and financial performance. This includes driving new high-quality Commercial relationships, delivering new opportunities to existing clients, and evaluating new solutions needed across all Newline products and capabilities (i.e., API Platform, Deposit Solutions, BIN Sponsorship Acquiring & Issuing, Credit capabilities). In addition, this Leader will also be held accountable for adherence to Fifth Third risk management by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. This leader is accountable for always doing the right thing for our clients and colleagues and ensuring that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. This leader will have responsibility for our Newline Sales and Relationship Management teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Provides executive leadership for all Newline client programs. + Act as primary executive contact to client's leadership and project teams. Responsible for oversight and coordination of all parties in successful delivery of solutions and services. + Engagement in late stage sales activities including coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. + Negotiation of client contracts and contractual changes. + Ensures successful execution of initial pilots and subsequent staged rollouts with focus on ensuring client requirements and needs are met during and after deployments. + Identifies and proposes new opportunities to expand and grow client relationships. + Oversee adherence to development and execution of program plans, develop solutions to program problems, and directs work of resources assigned to program from various departments and/or partners (incl. risk management) + Manage prioritization of internal stakeholders (i.e., Newline teams and non-Newline teams), to ensure success of all programs. + Work with staff to develop systems to ensure consistent, high-quality project management, and effective tracking. + Develop the necessary systems, processes/tools to support the facilitation, collection, and sharing of knowledge that is generated by the delivery to all programs. + Provide regular updates and engagement of Fifth Third Account teams (RM's, TMO's, Executive Management, Risk Management teams) on progress and performance. Support account teams in presenting performance reviews with client leadership. + Manages forward projection of resources needed to support scale necessary for Newline clients including staffing, system resources/availability, strategic partner delivery components. + Foster integration of bundled solution to support entire client value chain such as Treasury Management solutions and other banking services. + Ensures timely delivery / execution of any risk management activities (in accordance with Fifth Third policies). SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth. Develops the appropriate talent pool to ensure adequate bench strength and succession planning. Recognizes and rewards employees for accomplishments. MINIMUM KNOWLEDGE AND SKILLS REQUIRED: + Bachelor's degree in Business or related field required. Master's degree preferred. + Proven Executive Leadership in client engagements where clients revenues exceeding $1 Billion in revenue. + Proven negotiations skills. + Proven record of accomplishments in leading large-scale multi-phased technical projects that required delivery of hardware, software, network integration, and layered services. + Strong Communications and Influencing Skills with proven ability to work effectively in collaboration with groups of people and matrix management environment. + Able to translate client and program needs into execution and successful delivery. + Able to simplify complex topics for non-technical audiences. + Strong analytical skills; basic business intuition, and common sense. + Commitment to quality programs and excellence in organizational and project. + Management with the ability to achieve strategic objectives and manage a budget. + Able to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment with multiple priorities. + Strong adherence to Newline's risk management policies and procedures. WORKING CONDITIONS + Normal office environment with little exposure to dust, noise, temperature and the like. + Extended time at desk and/or viewing computer screen. Newline Revenue Leader Total Base Pay Range 155,100.00 - 333,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of our transformation. The team partners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for further scaled execution. We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals. Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence. Job responsibilities: Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations. Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding. Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation. Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals. Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement. Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor. Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions. Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions Required qualifications, capabilities, and skills: 5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction. Bachelor's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact. Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below). Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below). Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department. Self-motivated and executes deliverables with speed and precision A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge. Ability to travel up to 10% Preferred qualifications, capabilities, and skills: 3+ years management consulting experience Master's degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science. Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness. Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration. Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments. Experience using agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

The Capital Markets Senior Lead Auditor will be responsible for assisting with the coordination and completion of the three phases of an audit: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting of findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. This individual will be responsible for leading and staffing audits across a broad range of capital markets activities including, but not limited to, investment banking, equities, fixed income, derivatives, foreign exchange, equity research, market risk and counterparty credit as well as applicable regulatory requirements. The Senior Lead Auditor will also be responsible for managing assigned staff and providing feedback where applicable. The Senior Lead Auditor may also participate on ad-hoc projects, ongoing risk intelligence activities and internal audit related trainings. Responsibilities Demonstrate intermediate knowledge of audit concepts with a solid understanding of audit concepts within internal audit including documentation of planning deliverables, testing, audit findings and audit reports. Consistently demonstrate intermediate business writing skills and cohesively present information effectively to others Prioritize and execute multiple assignments; identifies obstacles within the scope of assignments; proactively communicate delays in assigned deliverables or additional capacity availability; effectively delegate work when necessary. Exhibit intermediate leadership skills by leading or providing oversight on stand-alone and integrated reviews or ad-hoc projects while managing staff and delivering feedback on performance. Exhibit an intermediate understanding of product skills and business, industry and regulatory concepts. Develop relationships with clients; thoughtfully engage in networking with members of your team, within Internal Audit and across Key, to build lasting relationships. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree (preferred) Experience Qualifications 3+ years of relevant audit experience (preferred) Relevant Certifications/Licenses Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) Certified Public Accountant (CPA) Series 7 Tactical Skills Strong product skills and understanding of business, industry, and regulatory concepts. Strong knowledge across business and functions. Ability to leverage business acumen to advise and consult with leaders within area of expertise. Developing ability to draw insight from risk intelligence and make valuable recommendations. Personal Skills Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems Practical Skills Analytical Thinking: Gives examples of how analytical thinking has been or can be used to resolve problems and names specific tools or techniques to support the process Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement Data Analysis: Demonstrates a basic understanding of the concepts underlying data analytics and lists the major sources for collecting data and conducting data analysis Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote

We are looking for a motivated and detail-oriented Senior Lead Accountant to support the development, implementation, and interpretation of accounting and regulatory policies across the bank. This role is ideal for a candidate with strong technical accounting knowledge. You will assist in analyzing new accounting standards, preparing technical documentation, and advising lines of business on accounting implications of transactions and products. Key Responsibilities: Assist in researching and interpreting U.S. GAAP and regulatory accounting guidance. Support the drafting and maintenance of internal accounting policies and procedures. Analyze the accounting impact of new products, transactions, and regulatory changes. Prepare technical accounting memos and white papers under the guidance of senior team members. Collaborate with Finance, Risk, Legal, and business units to ensure consistent application of accounting policies. Monitor developments from standard-setting bodies (FASB, SEC) and summarize key impacts. Assist in the review and preparation of financial disclosures in Form 10-Q and 10-K, ensuring compliance with U.S. GAAP and SEC requirements. Support internal and external audit processes by providing documentation and technical support. Participate in special projects, including policy updates, system enhancements, and training initiatives. Qualifications: Bachelor's degree in Accounting or Finance; CPA or CPA candidate strongly preferred. 4-6 years of experience in public accounting (Big 4 preferred), the financial services industry, or other relevant experience. Solid understanding of U.S. GAAP; exposure to banking or financial instruments is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills. Ability to manage multiple tasks and meet deadlines in a dynamic environment. COMPETENCIES/SKILLS Integrity and trust-exemplifies a high degree of honesty and maintains trustworthiness. Exercises principled judgment. Ethics and values-adheres to the highest standards in these areas and exhibits the ability to maintain them in the face of adversity. Functional/Technical skills-good understanding of the accounting and research skills necessary to address the numerous accounting issues encountered throughout Key. Customer focus-maintains an intense focus on clients and their service needs including proactively networking with individual clients in their assigned areas of responsibility. Timely decision making-promptly responds to client issues where possible or works to address issues requiring others involvement with the result of timely action on the particular issue. Action oriented-takes charge and independently pursues appropriate solutions to client issues. Written communications-demonstrated ability to communicate necessary information in a written form as appropriate. Interpersonal savvy-works productively with others particularly in situations where action from other individuals is necessary to achieve the desired results. Presentation skills-possesses the skills to effectively present work results and other issues to superiors and peers. Business acumen-understands the basic tenets of the financial services industry and has the ability to learn and understand the business issues of the various lines of business and other support areas within Key. Dealing with ambiguity-works well with issues that rather than having one right answer involve identifying and interpreting appropriate accounting guidance particularly in situations where none may exist. #LI-KH1 COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/16/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

JobID: 210687020 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $147,250.00-$225,000.00; Jersey City,NJ $171,000.00-$260,000.00; New York,NY $171,000.00-$260,000.00; Seattle,WA $171,000.00-$260,000.00 Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers. As a Senior Lead Cybersecurity Architect at JPMorganChase within the Cybersecurity and Technology Controls line of business, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications and platform products. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of cybersecurity challenges that span multiple technology domains. Job responsibilities * Guides the evaluation of current cybersecurity principals, processes, and controls, and leads the evaluation of new technology using existing standards and frameworks * Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors * Works with stakeholders and senior leaders to recommend business modifications during periods of vulnerability * Serves as function-wide subject matter expert in one or more areas of focus * Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle * Influences peers and project decision-makers to consider the use and application of leading-edge technologies * Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on cybersecurity architecture concepts and 5+ years experience * Hands-on practical experience delivering enterprise level cybersecurity solutions and controls * Advanced in one or more programming languages or applications * Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.) * Ability to tackle design and functionality problems independently with little to no oversight * Practical cloud native experience * Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture #CTC

JobID: 210687804 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $171,000.00-$260,000.00 If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Lead Architect at JPMorgan Chase within the Consumer and Community Banking, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities * Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs * Defines the technical target state of their product and drives achievement of the strategy * Participates in architecture governance bodies * Evaluates recommendations and provides feedback on new technologies * Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems * Develops secure and high-quality production code, and reviews and debugs code written by others * Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems * Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information Required qualifications, capabilities, and skills * Formal training or certification on Java concepts and 5+ years applied experience * Hands-on practical experience delivering system design, application development, testing, and operational stability * Advanced in one or more programming language(s) * Proficiency in automation and continuous delivery methods * Proficient in all aspects of the Software Development Life Cycle * Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security * Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) * In-depth knowledge of the financial services industry and their IT systems * Practical cloud native experience * Advanced knowledge of one or more software, applications, and architecture disciplines * Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture Preferred qualifications, capabilities, and skills * Financial industy background * AWS Certification preferred

We are looking for a motivated and detail-oriented Senior Lead Accountant to support the development, implementation, and interpretation of accounting and regulatory policies across the bank. This role is ideal for a candidate with strong technical accounting knowledge. You will assist in analyzing new accounting standards, preparing technical documentation, and advising lines of business on accounting implications of transactions and products. Key Responsibilities: Assist in researching and interpreting U.S. GAAP and regulatory accounting guidance. Support the drafting and maintenance of internal accounting policies and procedures. Analyze the accounting impact of new products, transactions, and regulatory changes. Prepare technical accounting memos and white papers under the guidance of senior team members. Collaborate with Finance, Risk, Legal, and business units to ensure consistent application of accounting policies. Monitor developments from standard-setting bodies (FASB, SEC) and summarize key impacts. Assist in the review and preparation of financial disclosures in Form 10-Q and 10-K, ensuring compliance with U.S. GAAP and SEC requirements. Support internal and external audit processes by providing documentation and technical support. Participate in special projects, including policy updates, system enhancements, and training initiatives. Qualifications: Bachelor's degree in Accounting or Finance; CPA or CPA candidate strongly preferred. 4-6 years of experience in public accounting (Big 4 preferred), the financial services industry, or other relevant experience. Solid understanding of U.S. GAAP; exposure to banking or financial instruments is a plus. Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills. Ability to manage multiple tasks and meet deadlines in a dynamic environment. COMPETENCIES/SKILLS Integrity and trust-exemplifies a high degree of honesty and maintains trustworthiness. Exercises principled judgment. Ethics and values-adheres to the highest standards in these areas and exhibits the ability to maintain them in the face of adversity. Functional/Technical skills-good understanding of the accounting and research skills necessary to address the numerous accounting issues encountered throughout Key. Customer focus-maintains an intense focus on clients and their service needs including proactively networking with individual clients in their assigned areas of responsibility. Timely decision making-promptly responds to client issues where possible or works to address issues requiring others involvement with the result of timely action on the particular issue. Action oriented-takes charge and independently pursues appropriate solutions to client issues. Written communications-demonstrated ability to communicate necessary information in a written form as appropriate. Interpersonal savvy-works productively with others particularly in situations where action from other individuals is necessary to achieve the desired results. Presentation skills-possesses the skills to effectively present work results and other issues to superiors and peers. Business acumen-understands the basic tenets of the financial services industry and has the ability to learn and understand the business issues of the various lines of business and other support areas within Key. Dealing with ambiguity-works well with issues that rather than having one right answer involve identifying and interpreting appropriate accounting guidance particularly in situations where none may exist. #LI-KH1 COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/16/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

JobID: 210702950 JobSchedule: Full time JobShift: Base Pay/Salary: Cleveland,OH $22.98-$28.37 At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.

JobID: 210699740 JobSchedule: Full time JobShift: : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements. A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors. Job responsibilities * Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. * Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships. * Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit. * Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures. * Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience. * Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night. * Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely. Required qualifications, capabilities, and skills * You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently. * You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively. * You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment. * You have a strong passion for educating the branch team and partners, helping them stay connected and informed. * You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed. * You have 1+ years of retail banking experience. * You have a high school degree, GED, or foreign equivalent. * You have the ability to work branch hours including weekends and evenings. Preferred qualifications, capabilities, and skills * You have 6+ months of Associate Banker (Teller) experience. * You have a college degree or military equivalent. Training and Travel Requirement * You'll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead. * You'll need to be able to travel as required for in-person training and meetings.

JobID: 210691569 JobSchedule: Full time JobShift: Day : If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorganChase within the Consumer and Commercial Banking, Trust and Security Fraud Architecture group, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Come help define the next generation Trust Platform. Job responsibilities * Drives architectural decisions that influence product design, application functionality, and technical operations. * Provides technical guidance and direction to business, technical teams, contractors, and vendors. * Leads evaluation of current technology and assessment of new technologies using established standards and frameworks. * Represents product families in technical governance bodies and architecture forums. * Proposes improvements and provides feedback to architecture governance practices. * Serves as a subject matter expert in one or more architecture domains. * Advocates for firmwide frameworks, tools, and practices within the Software Development Life Cycle. * Influences peers and project stakeholders to adopt leading-edge technologies and best practices. * Collaborates with cross-functional teams to deliver scalable, secure, and resilient solutions. * Ensures alignment of architecture with business goals and regulatory requirements. * Fosters a team culture of diversity, opportunity, inclusion, and respect. Required qualifications, capabilities, and skills * Formal training or certification on software engineering concepts and 5+ years applied experience in the architecture discipline. * Demonstrates hands-on experience in system design, application development, testing, and operational stability. * Exhibits advanced proficiency in one or more programming languages (e.g., Java, Python, C#). * Possesses deep expertise in software architecture, applications, and technical processes. * Applies practical experience with cloud-native architectures and platforms. * Tackles design and functionality challenges independently with minimal oversight. * Evaluates and recommends current and emerging technologies for future state architecture. * Delivers high-volume, large-scale, and highly resilient enterprise solutions. * Applies knowledge of authentication, identity management, and fraud detection best practices. * Communicates effectively and manages stakeholders across business and technology teams. * Commits to fostering a culture of diversity, opportunity, inclusion, and respect. Preferred qualifications, capabilities, and skills * Demonstrates experience in financial crimes and fraud detection best practices. * Exhibits expertise in authentication and identity management solutions. * Delivers high-volume, large-scale, resilient enterprise platforms. * Applies hands-on cloud experience with AWS, Google Cloud, or Azure. * Possesses prior experience in the banking or financial services industry. * Understands regulatory requirements and compliance standards. * Applies experience with artificial intelligence, machine learning, or mobile technologies.

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a **Senior Lead Architect at JPMorganChase** within the **Consumer and Commercial Banking, Trust and Security Fraud Architecture** group, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Come help define the next generation Trust Platform. **Job responsibilities** + Drives architectural decisions that influence product design, application functionality, and technical operations. + Provides technical guidance and direction to business, technical teams, contractors, and vendors. + Leads evaluation of current technology and assessment of new technologies using established standards and frameworks. + Represents product families in technical governance bodies and architecture forums. + Proposes improvements and provides feedback to architecture governance practices. + Serves as a subject matter expert in one or more architecture domains. + Advocates for firmwide frameworks, tools, and practices within the Software Development Life Cycle. + Influences peers and project stakeholders to adopt leading-edge technologies and best practices. + Collaborates with cross-functional teams to deliver scalable, secure, and resilient solutions. + Ensures alignment of architecture with business goals and regulatory requirements. + Fosters a team culture of diversity, opportunity, inclusion, and respect. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience in the architecture discipline. + Demonstrates hands-on experience in system design, application development, testing, and operational stability. + Exhibits advanced proficiency in one or more programming languages (e.g., Java, Python, C#). + Possesses deep expertise in software architecture, applications, and technical processes. + Applies practical experience with cloud-native architectures and platforms. + Tackles design and functionality challenges independently with minimal oversight. + Evaluates and recommends current and emerging technologies for future state architecture. + Delivers high-volume, large-scale, and highly resilient enterprise solutions. + Applies knowledge of authentication, identity management, and fraud detection best practices. + Communicates effectively and manages stakeholders across business and technology teams. + Commits to fostering a culture of diversity, opportunity, inclusion, and respect. **Preferred qualifications, capabilities, and skills** + Demonstrates experience in financial crimes and fraud detection best practices. + Exhibits expertise in authentication and identity management solutions. + Delivers high-volume, large-scale, resilient enterprise platforms. + Applies hands-on cloud experience with AWS, Google Cloud, or Azure. + Possesses prior experience in the banking or financial services industry. + Understands regulatory requirements and compliance standards. + Applies experience with artificial intelligence, machine learning, or mobile technologies. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorganChase within the Consumer and Commercial Banking, Trust and Security Fraud Architecture group, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Come help define the next generation Trust Platform. Job responsibilities Drives architectural decisions that influence product design, application functionality, and technical operations. Provides technical guidance and direction to business, technical teams, contractors, and vendors. Leads evaluation of current technology and assessment of new technologies using established standards and frameworks. Represents product families in technical governance bodies and architecture forums. Proposes improvements and provides feedback to architecture governance practices. Serves as a subject matter expert in one or more architecture domains. Advocates for firmwide frameworks, tools, and practices within the Software Development Life Cycle. Influences peers and project stakeholders to adopt leading-edge technologies and best practices. Collaborates with cross-functional teams to deliver scalable, secure, and resilient solutions. Ensures alignment of architecture with business goals and regulatory requirements. Fosters a team culture of diversity, opportunity, inclusion, and respect. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience in the architecture discipline. Demonstrates hands-on experience in system design, application development, testing, and operational stability. Exhibits advanced proficiency in one or more programming languages (e.g., Java, Python, C#). Possesses deep expertise in software architecture, applications, and technical processes. Applies practical experience with cloud-native architectures and platforms. Tackles design and functionality challenges independently with minimal oversight. Evaluates and recommends current and emerging technologies for future state architecture. Delivers high-volume, large-scale, and highly resilient enterprise solutions. Applies knowledge of authentication, identity management, and fraud detection best practices. Communicates effectively and manages stakeholders across business and technology teams. Commits to fostering a culture of diversity, opportunity, inclusion, and respect. Preferred qualifications, capabilities, and skills Demonstrates experience in financial crimes and fraud detection best practices. Exhibits expertise in authentication and identity management solutions. Delivers high-volume, large-scale, resilient enterprise platforms. Applies hands-on cloud experience with AWS, Google Cloud, or Azure. Possesses prior experience in the banking or financial services industry. Understands regulatory requirements and compliance standards. Applies experience with artificial intelligence, machine learning, or mobile technologies.

If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a Senior Lead Architect at JPMorgan Chase within the Consumer Community Banking Technology, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains. Job responsibilities Represents a product family of technical governance bodies Provides feedback and proposes improvements to architecture governance practices Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Develops secure and high-quality production code, and reviews and debugs code written by others Drives decisions that influence product design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Advanced knowledge of Debit/Credit Card Payment processing systems and Card Lifecycle management systems is a plus. Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), applications, and architecture Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Ability to tackle design and functionality problems independently with little to no oversight Practical cloud native experience Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture Preferred qualifications, capabilities, and skills Experience in the payment card industry, specifically within acquiring, network or issuer segments of the value chain Issuer-side experience strongly preferred as it aligns with Chase's core business Knowledge of Domain Driven Design (DDD) is a plus Excellent communication and presentation skills Adds to team culture of diversity, opportunity, inclusion, and respect

The Capital Markets Senior Lead Auditor will be responsible for assisting with the coordination and completion of the three phases of an audit: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting of findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. This individual will be responsible for leading and staffing audits across a broad range of capital markets activities including, but not limited to, investment banking, equities, fixed income, derivatives, foreign exchange, equity research, market risk and counterparty credit as well as applicable regulatory requirements. The Senior Lead Auditor will also be responsible for managing assigned staff and providing feedback where applicable. The Senior Lead Auditor may also participate on ad-hoc projects, ongoing risk intelligence activities and internal audit related trainings. Responsibilities Demonstrate intermediate knowledge of audit concepts with a solid understanding of audit concepts within internal audit including documentation of planning deliverables, testing, audit findings and audit reports. Consistently demonstrate intermediate business writing skills and cohesively present information effectively to others Prioritize and execute multiple assignments; identifies obstacles within the scope of assignments; proactively communicate delays in assigned deliverables or additional capacity availability; effectively delegate work when necessary. Exhibit intermediate leadership skills by leading or providing oversight on stand-alone and integrated reviews or ad-hoc projects while managing staff and delivering feedback on performance. Exhibit an intermediate understanding of product skills and business, industry and regulatory concepts. Develop relationships with clients; thoughtfully engage in networking with members of your team, within Internal Audit and across Key, to build lasting relationships. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree (preferred) Experience Qualifications 3+ years of relevant audit experience (preferred) Relevant Certifications/Licenses Certified Internal Auditor (CIA) Certified Fraud Examiner (CFE) Certified Public Accountant (CPA) Series 7 Tactical Skills Strong product skills and understanding of business, industry, and regulatory concepts. Strong knowledge across business and functions. Ability to leverage business acumen to advise and consult with leaders within area of expertise. Developing ability to draw insight from risk intelligence and make valuable recommendations. Personal Skills Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems Practical Skills Analytical Thinking: Gives examples of how analytical thinking has been or can be used to resolve problems and names specific tools or techniques to support the process Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement Data Analysis: Demonstrates a basic understanding of the concepts underlying data analytics and lists the major sources for collecting data and conducting data analysis Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $71,000.00 - $125,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Remote