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The differences between junior operations analysts and client services analysts can be seen in a few details. Each job has different responsibilities and duties. Additionally, a client services analyst has an average salary of $63,202, which is higher than the $51,571 average annual salary of a junior operations analyst.
The top three skills for a junior operations analyst include production environment, test results and derivative. The most important skills for a client services analyst are customer service, client service, and powerpoint.
| Junior Operations Analyst | Client Services Analyst | |
| Yearly salary | $51,571 | $63,202 |
| Hourly rate | $24.79 | $30.39 |
| Growth rate | 23% | 10% |
| Number of jobs | 84,576 | 97,374 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 71% |
| Average age | 45 | 42 |
| Years of experience | - | 2 |
Junior analysts are entry-level professionals who are responsible for identifying defects in an organization's models and operations while improving its productivity and revenue making procedures. These analysts are required to conduct research, investigative workflows, and ensure that the organization is following compliance standards and regulations. They must coordinate with every department to meet with managers and conduct internal audits to assess their work processes. Junior analysts must also prepare reports and suggest changes for executive and operations managers about the defects found during the internal audits.
A client service analyst examines a customer service department's operation and gives directions on ways to enhance productivity and customer satisfaction levels. Customer service analysts can create strategies and techniques to improve the service department's effectiveness by using data, which includes customer satisfaction reports, complaint logs, and surveys. They are part of the customer service department, which can directly with customers helping to resolve issues and customer dissatisfaction. Their duties include gathering data and perform research, developing strategies, training employees in new processes and strategies.
Junior operations analysts and client services analysts have different pay scales, as shown below.
| Junior Operations Analyst | Client Services Analyst | |
| Average salary | $51,571 | $63,202 |
| Salary range | Between $35,000 And $75,000 | Between $41,000 And $96,000 |
| Highest paying City | Sunnyvale, CA | Westport, CT |
| Highest paying state | California | Connecticut |
| Best paying company | Credit Suisse | Morgan Lewis |
| Best paying industry | - | Finance |
There are a few differences between a junior operations analyst and a client services analyst in terms of educational background:
| Junior Operations Analyst | Client Services Analyst | |
| Most common degree | Bachelor's Degree, 76% | Bachelor's Degree, 71% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between junior operations analysts' and client services analysts' demographics:
| Junior Operations Analyst | Client Services Analyst | |
| Average age | 45 | 42 |
| Gender ratio | Male, 61.0% Female, 39.0% | Male, 50.5% Female, 49.5% |
| Race ratio | Black or African American, 11.4% Unknown, 5.9% Hispanic or Latino, 12.7% Asian, 13.4% White, 55.9% American Indian and Alaska Native, 0.6% | Black or African American, 11.3% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |