Liability claims manager vs claims representative

The differences between liability claims managers and claims representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a liability claims manager and a claims representative. Additionally, a liability claims manager has an average salary of $63,970, which is higher than the $38,796 average annual salary of a claims representative.

The top three skills for a liability claims manager include litigation, claims management and insurance claims. The most important skills for a claims representative are customer service, quality standards, and policy coverage.

Liability claims manager vs claims representative overview

	Liability Claims Manager	Claims Representative
Yearly salary	$63,970	$38,796
Hourly rate	$30.75	$18.65
Growth rate	-6%	-6%
Number of jobs	12,392	18,565
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 62%
Average age	44	44
Years of experience	6	6

Liability claims manager vs claims representative salary

Liability claims managers and claims representatives have different pay scales, as shown below.

	Liability Claims Manager	Claims Representative
Average salary	$63,970	$38,796
Salary range	Between $31,000 And $128,000	Between $28,000 And $53,000
Highest paying City	-	Dearborn, MI
Highest paying state	-	New Jersey
Best paying company	-	W. R. Berkley
Best paying industry	-	Government

Differences between liability claims manager and claims representative education

There are a few differences between a liability claims manager and a claims representative in terms of educational background:

	Liability Claims Manager	Claims Representative
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Liability claims manager vs claims representative demographics

Here are the differences between liability claims managers' and claims representatives' demographics:

	Liability Claims Manager	Claims Representative
Average age	44	44
Gender ratio	Male, 55.9% Female, 44.1%	Male, 37.5% Female, 62.5%
Race ratio	Black or African American, 10.9% Unknown, 4.7% Hispanic or Latino, 15.0% Asian, 4.0% White, 64.9% American Indian and Alaska Native, 0.5%	Black or African American, 11.0% Unknown, 4.4% Hispanic or Latino, 16.5% Asian, 5.1% White, 62.4% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between liability claims manager and claims representative duties and responsibilities

Liability claims manager example responsibilities.

Manage and develop a mix liability team of litigation, attorney represent and direct or field representatives.
Spearhead a team of professionals train to eliminate need for litigation and regulate expenditures.
Mentore less experience and newer employees in career development and individual development plans to facilitate future leadership candidates for the enterprise.
Draft policies of insurance and advise as to underwriting issues, audits, strategies and DOI complaints.

Claims representative example responsibilities.

Perform initial set-up and continuously manage claims in the Juris claims management system.
Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
Prepare necessary state filings within statutory limits, manage litigation and vocational rehabilitation process, used appropriate cost containment techniques.
Assist the training department in developing CSR training in order to set expectations.
Create custom templates and guide sheets for new trainees in the CSR Internet division to ensure consistency and increase department efficiency.
Utilize proper SIU reporting procedures for extensive investigation as required.

Liability claims manager vs claims representative skills

Common liability claims manager skills

Litigation, 18%
Claims Management, 8%
Insurance Claims, 8%
Mediation, 7%
Claims Process, 7%
Claims Handling, 6%

Common claims representative skills

Customer Service, 26%
Quality Standards, 6%
Policy Coverage, 6%
Reservations, 5%
Claims Handling, 3%
Insurance Coverage, 3%

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Liability Claims Manager
Liability Claims Manager vs Claims Representative

Updated January 8, 2025

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