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Liaison engineer vs product support engineer

The differences between liaison engineers and product support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a liaison engineer and a product support engineer. Additionally, a product support engineer has an average salary of $90,379, which is higher than the $81,061 average annual salary of a liaison engineer.

The top three skills for a liaison engineer include corrective action, MRB and engineering support. The most important skills for a product support engineer are product support, technical support, and troubleshoot.

Liaison engineer vs product support engineer overview

Liaison EngineerProduct Support Engineer
Yearly salary$81,061$90,379
Hourly rate$38.97$43.45
Growth rate2%2%
Number of jobs100,516201,554
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Average age4141
Years of experience66

What does a liaison engineer do?

A liaison Engineer is a type of Engineer who serves commonly in a large industrial or manufacturing firm. They are task to do works that include testing, designing, and creating products based on determining factors such as quality control and inventory. They manage, evaluate, and resolves different production problems that can encounter in the designated place of aircraft. Also, they are the ones who monitor the schedule of production, orders, specification of manufacturing procedures, and activities.

What does a product support engineer do?

A product support engineer is responsible for resolving technical issues of end-users regarding the products and services offered by the company. Product support engineers conduct troubleshooting operations for system failures and write resolution reports for reference. They also support the product analysts in improving the product's features and processes to prevent the reoccurrence of defects and maintain optimal performance. A product support engineer designs automation procedures and runs multiple diagnostic tests to ensure high-quality outputs and avoid operational delays.

Liaison engineer vs product support engineer salary

Liaison engineers and product support engineers have different pay scales, as shown below.

Liaison EngineerProduct Support Engineer
Average salary$81,061$90,379
Salary rangeBetween $58,000 And $111,000Between $67,000 And $121,000
Highest paying CityEverett, WASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyNavistarApple
Best paying industryAutomotiveTechnology

Differences between liaison engineer and product support engineer education

There are a few differences between a liaison engineer and a product support engineer in terms of educational background:

Liaison EngineerProduct Support Engineer
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Most common majorMechanical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityNorthwestern University

Liaison engineer vs product support engineer demographics

Here are the differences between liaison engineers' and product support engineers' demographics:

Liaison EngineerProduct Support Engineer
Average age4141
Gender ratioMale, 86.6% Female, 13.4%Male, 80.7% Female, 19.3%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 13.0% White, 69.4% American Indian and Alaska Native, 0.1%
LGBT Percentage5%5%

Differences between liaison engineer and product support engineer duties and responsibilities

Liaison engineer example responsibilities.

  • Direct and manage the MRO parts order process.
  • Direct and manage the ordering of 100K+ active MRO parts for custom and vendor capital equipment.
  • Manage implementation of these solutions with hangar managers, inspectors, technicians, vendors, and OEM's.
  • Manage schedules and critical deliverables for prototyping and qualification activities for I/O programs.
  • Converse with OEM to develop extensive repairs on aircraft during maintenance visits.
  • Develop repair drawings using Solidworks.
  • Show more

Product support engineer example responsibilities.

  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Customize and support the real-time, reporting, and embed portions of the Linux base fleet management system.
  • Support PV & EMC test strategies.
  • Develop the user requirement by programming using java, jdbc.
  • Provide set up and configuration of ISP and browser on all windows platforms.
  • Used Java profilers and debuggers to tune performance of server and find memory leaks.
  • Show more

Liaison engineer vs product support engineer skills

Common liaison engineer skills
  • Corrective Action, 8%
  • MRB, 7%
  • Engineering Support, 6%
  • Production Problems, 6%
  • Excellent Interpersonal, 6%
  • CAD, 6%
Common product support engineer skills
  • Product Support, 15%
  • Technical Support, 10%
  • Troubleshoot, 6%
  • Customer Service, 5%
  • Customer Support, 5%
  • Database, 4%

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