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Litigation claim representative vs claims director

The differences between litigation claim representatives and claims directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a litigation claim representative and a claims director. Additionally, a claims director has an average salary of $118,250, which is higher than the $59,381 average annual salary of a litigation claim representative.

The top three skills for a litigation claim representative include litigation, defense counsel and product liability. The most important skills for a claims director are customer service, litigation, and oversight.

Litigation claim representative vs claims director overview

Litigation Claim RepresentativeClaims Director
Yearly salary$59,381$118,250
Hourly rate$28.55$56.85
Growth rate-6%-6%
Number of jobs6,57013,299
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 68%
Average age4444
Years of experience66

Litigation claim representative vs claims director salary

Litigation claim representatives and claims directors have different pay scales, as shown below.

Litigation Claim RepresentativeClaims Director
Average salary$59,381$118,250
Salary rangeBetween $45,000 And $76,000Between $73,000 And $190,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between litigation claim representative and claims director education

There are a few differences between a litigation claim representative and a claims director in terms of educational background:

Litigation Claim RepresentativeClaims Director
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 68%
Most common majorBusinessBusiness
Most common collegeBentley UniversityStanford University

Litigation claim representative vs claims director demographics

Here are the differences between litigation claim representatives' and claims directors' demographics:

Litigation Claim RepresentativeClaims Director
Average age4444
Gender ratioMale, 48.4% Female, 51.6%Male, 58.2% Female, 41.8%
Race ratioBlack or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.2% White, 61.6% American Indian and Alaska Native, 0.5%Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.0% Asian, 5.3% White, 62.2% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between litigation claim representative and claims director duties and responsibilities

Litigation claim representative example responsibilities.

  • Manage assigned third party administration (TPA) multi-jurisdictional workers' compensation; subrogation recovery claims; assign defense attorney.
  • Resolve no-fault disputes in the arbitration forum and court system in accordance with no-fault regulation and laws.
  • Guide defense counsel throughout litigation process, securing compliance with corporate objectives and guidelines.
  • Assist in depositions and interrogatories of inspectors.
  • Review summons and complaints receive from medical providers attorneys.
  • Monitor closely and provide directive on every case through litigation till resolution are reached.
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Claims director example responsibilities.

  • Create project team that comply with new Medicare reporting requirements achieving successful reporting to CMS.
  • Maintain relationships with attorneys and manage litigation strategy; ensure strong relationships with insureds, brokers and third party administrators.
  • Redesign processes and procedures for managing litigation through the implementation of an aggressive process for managing discovery and case typing.
  • General knowledge of CPT, ICD-9, HCPCS, DRG and Medicode (UCR), bundling and unbundling.
  • File and respond to online arbitration matters.
  • Facilitate annual updates to all new and revise CPT codes assuring accurate claims payment.
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Litigation claim representative vs claims director skills

Common litigation claim representative skills
  • Litigation, 31%
  • Defense Counsel, 10%
  • Product Liability, 8%
  • Settlement Conferences, 6%
  • Litigation Process, 5%
  • ISO, 5%
Common claims director skills
  • Customer Service, 17%
  • Litigation, 11%
  • Oversight, 9%
  • Coverage Issues, 6%
  • Claims Handling, 5%
  • Claims Operations, 5%

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