Logistics specialist jobs in Augusta, GA

MAU is hiring a Logistics Supervisor for Magna, in Piedmont, SC. As a Logistics Supervisor, you will lead logistics, materials management, and scheduling operations in an automotive manufacturing environment. This is a direct-hire opportunity. Shift Information: B Shift | 7:00 PM - 7:00 AM | Sunday-Friday Required Education and Experience: Bachelor's Degree in Business Administration 8-10 years of experience in an automotive manufacturing environment (including materials management, scheduling, and/or assembly) 5+ years of supervisory experience in manufacturing logistics or materials-related roles General Requirements: Strong leadership, communication, and organizational skills Proficient in computers and Windows-based applications Ability to collaborate across all levels of the organization Essential Functions: Enforce company health and safety policies for all employees, contractors, and visitors Identify and correct unsafe conditions or behaviors to reduce injury risks Respond promptly to health and safety concerns and report incidents within required time frames Complete required safety inspections and ensure employees receive proper safety training Refrain from altering equipment in ways that may impact safety Ensure adherence to customer delivery schedules and production requirements Improve accuracy and utilization of data for production scheduling, inventory control, and on-time shipments Manage production and service freight costs, including expedited shipments Adjust material flow based on changing customer demand Oversee incoming and outgoing material flow on a Just-In-Time (JIT) basis Lead month-end inventory counts, reconciliation, and adjustments Ensure production inventory accuracy and develop processes to improve reliability Lead scheduling team to plan customer demand and reduce mold changes, paint color changes, and carrier usage Ensure timely release of incoming materials and create shipping schedules for outgoing product Oversee packaging development for new programs, ensuring compliance with capacity, safety, ergonomic, and environmental requirements Manage customer relationships related to delivery, scheduling, and material flow Maintain and improve logistical tracking systems Mentor and develop team members using a coaching-focused leadership style Support succession planning efforts to build future leaders Establish and execute department vision, goals, KPIs, and action plans Update key performance indicators on a defined schedule and contribute to overall facility improvements Ensure compliance with all relevant processes and procedures under IATF 16949 Train staff on work procedures related to material movement, shipping, and receiving Participate in advanced quality planning and support launch activities for new programs Provide input on logistical system design to support material flow Assist in developing the annual operating budget for logistics Perform other duties as assigned Physical Demands: Ability to sit, stand, walk, or climb stairs for up to 8 hours Ability to lift 25lbs frequently and 50lbs occasionally Good close vision and color acuity Ability to perform repetitive motions throughout the shift MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us. All Applicants must submit to background check and drug screening Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position EOE

About the Role We are seeking a highly organized and detail-driven Logistics Specialist to manage domestic and international freight operations. In this role, you will purchase freight services, coordinate shipments, manage documentation, and maintain strong relationships with carriers and brokers. You will be responsible for ensuring timely, accurate, and cost-effective movement of goods that supports our business objectives. What You'll Do Coordinate domestic and international shipments: book freight, prepare paperwork, label pallets/boxes, and monitor pickups. Track all shipments to ensure on-time delivery and proactively resolve issues. Negotiate and update pricing agreements with carriers to drive cost savings. Maintain and improve shipping processes with carriers and brokers. Manage purchase orders, verify receiving, and process data in internal systems. Build strong partnerships with carriers, brokers, and internal teams (Sales, Warehouse, etc.). Process and manage freight claims related to lost or damaged goods. Ensure compliance with import/export regulations and customs documentation. Maintain organized, accessible electronic records and shipment details. Provide accurate tracking updates, ETAs, and communication throughout the shipment lifecycle. Support additional duties and special logistics projects as assigned. What You Bring High School Diploma or GED required; Bachelor's degree in Business, Finance, Economics, or related field preferred. 3-5 years of purchasing experience, including domestic/international freight negotiation. Proficiency in Microsoft Excel, Word, and Outlook. Strong communication skills with internal teams and external partners. Basic understanding of international shipping and customs regulations. Strong negotiation, problem-solving, and decision-making skills. Excellent organizational skills and ability to manage multiple priorities. Experience with mechanical parts is a plus.

I.K. Hofmann USA has an amazing opportunity for Logistics Associates in the Greer, SC area working at the BMW plant in the Logistics Department. Release the power within and discover your ultimate potential by joining I.K. Hofmann, USA as we unleash your future and help build the ultimate driving machine. Join us at BMW Plant Spartanburg, building on our 35-year legacy of placing skilled professionals in exciting BMW jobs. Over three decades ago, I.K. Hofmann began staffing thousands of workers at six BMW locations in Germany and Austria, and today, we're proud to continue this partnership right here in Greer, SC. BMW Manufacturing, the company's only manufacturing plant in the U.S., is the worldwide producer of the BMW X3, X4, X5, X6, and X7 Sports Activity Vehicles and Coupes for distribution to more than the 140 markets worldwide. BENEFITS: Starting Pay of $22.80 per hour for day shift and $24.05 per hour for night shift Medical with a portion paid by I.K. Hofmann USA Dental, Vision, Life, Accident, Short Term Disability, and Critical Illness Insurance 401k with a match after 1 year of service 80 hours of Paid Time Off per 2000 hours worked Up to 13 Paid Holidays Pay increase after 1 and 2 years of service Employee Discount Program Referral Program that offers $50 to both to you and your referral after they work 80 hours SCHEDULE: Day Shift hours start between 6:45am-7:00am and end between 5:25pm-5:40pm Night Shift hours start between 7:15pm-7:30pm and end between 5:55am-6:10am Shift schedule depends on location During training you work 5 shifts that are 8 hours a day for 1-2 weeks Once training is complete you work 4 shifts that are 10 hours a day each week DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Operate small industrial vehicles including but not limited to- stand up forklift, sit down forklift, vna (very narrow aisle) forklift, cherry picker, tugger, reach truck, small box truck, or pallet jack as needed Assist in the management and distribution of goods within BMW's logistics system Move and transport parts and pallets from incoming trucks and stack them in assigned locations, including racks that are up to 30 ft. high Use a cherry picker forklift or reach truck to move and transport large items on warehouse shelves Responsible for scanning, picking, sequencing, inspecting, transporting and moving parts within the plant to ensure the production line has the correct parts in a timely manner Perform general warehouse duties as necessary ESSENTIAL JOB FUNCTIONS: Must be able to work in a fast-paced environment and show problem-solving and multitasking skills Must be able to maintain a stationary position during a shift Must be able to position self to shift between upright and low stances Must be able to reach overhead as necessary to perform job functions Must be able to position self to maintain and operate machinery to perform job functions Must be able to move and transport to up to 50lbs unassisted Must be able to discern written and oral instructions and communication fluently in English Must be able to exchange accurate information written and orally fluently in English REQUIRED EXPERIENCE: 6+ months forklift experience Experience using RFID inventory scanners Stockroom, warehouse, shipping and receiving, or inventory experience is a plus Experience using SAP is a plus High school diploma or GED

“Let goodness, fairness, and most importantly, love prevails in business; profits will inevitably follow.” - NK Chaudhary, founder Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and distinctively thoughtful customer experience, with personalized support and custom offerings. What we do for our team members: Comprehensive Benefits: Company Paid Holidays, PTO, Parental Involvement Leave, Maternity/Paternity Leave, EAP, No Cost Employee Medical Plan, Vision, Dental, and Company Paid Life Insurance. We also include a match on retirement (401K/Roth). Career Development: We're committed to providing growth for career development within the company, supporting our team members' aspirations with a well-defined succession plan that includes a variety of training and development opportunities. Pet-Friendly Workplace: We welcome your furry friends! Our 'Bring Your Dogs to Work' policy creates a pet-friendly atmosphere, allowing our team members to enjoy the companionship of their dogs during the workday. Wellness Support: Not only do we support an active lifestyle with our on-site basketball court and yoga studio, but we host quarterly mental health events to assist in creating a well-rounded work-life harmony for our team members. Sustainability Efforts: Reuse, Renew, and Refresh by joining our Green Team! Responsible for harvesting from the organic community garden, donating goods to local pet shelters and schools, creating educational workshops, leading nature walks, and much more, they promote well-being through sustainable practices. Our Values Empowerment • Inclusiveness • Responsibility • Progressive Learn more about our company story here: **************************************************** The Jaipur Rugs Foundation Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful. Learn more about the Jaipur Rugs Foundation here: *************************** Overview The Inbound Logistics Lead oversees the performance, accuracy, and flow of Jaipur Living's domestic and international inbound supply chain. This role provides advanced ownership of vendor delivery performance, inbound logistics execution, and system data integrity while guiding the day-to-day workflows that ensure products move efficiently from suppliers to our distribution center. The Lead serves as a key cross-functional partner to Sales, Customer Service, Merchandising, IT, and DC Operations, driving timely communication on ETAs, resolving discrepancies, and continuously improving inbound processes. With oversight of tasks that will transition to a junior logistics role overtime, this position requires strong analytical instincts, exceptional follow-through, and a proactive approach to maintaining operational excellence across the supply chain. Essential Duties & Responsibilities: Vendor Management & Procurement Evaluate supplier capabilities including capacity, pricing, quality assurance, and service reliability to determine optimal vendor selection. Serve as the primary point of contact for all domestic vendors, ensuring clear, timely communication. Use demand and inventory data to place replenishment orders and maintain in-stock positions. Review invoices for accuracy, manage discrepancies, and coordinate replacement inventory or credits as needed. Develop and share updates on new supplier programs, product changes, and pricing adjustments with cross-functional teams (Sales, Merchandising, Finance, Product Development). Responsible for managing, overseeing, and monitoring promised ETAs and on-time delivery by assigned vendors and able to escalate issues when needed. Reply to Customer Service and Sales inquiries regarding timelines for new orders and expediting requests. Container & Logistics Operations Manage inbound containers from sailing to final delivery, ensuring accurate visibility and on-time flow. Track customs clearance, port milestones, and ETAs; maintain up-to-date data in ERP and forwarder system. Coordinate drayage with partners, confirming appointments and reviewing freight costs for accuracy. Works with DC to align inbound schedules with capacity and staffing availability. Conduct RFPs for freight forwarders and drayage vendors every two years to ensure competitive pricing and contract terms. System Data Integrity & Discrepancy Resolution Maintain accurate container, purchase order, and transfer order data across ERO and WMS. Monitor daily ERP/WMS integrations for receipt or quantity mismatches; resolve issues promptly through collaboration with IT, DC, and Inventory teams. Receive and record completed transfer orders for products in ERP and ensure timely handoff to warehouse execution. Track recurring integration or receiving issues and contribute to continuous improvement efforts. Will oversee the processes and workflows that a junior logistics role will manage, including modification recording, workflow monitoring, ETA tracking, and communication support, ensuring understanding and leadership of all related tasks. Inventory Accuracy & Process Improvement Manage consignment and transfer order workflows, including tracking, reconciliation, and invoice approvals. Develop and update SOPs that standardize processes and reduce inventory variances. Partner with DC and cross-functional teams to ensure data consistency and improve inbound processing accuracy. Reporting & Performance Monitoring Deliver consistent visibility to leadership through scheduled reporting and communications regarding: Inbound Container Report (containers, air, and domestic ETAs/status). DC Capacity Review (inbound forecast vs. staffing/dock capacity). Bookings Report by container and allocated sales order priority. Vendor performance reviews and cross-functional alignment meetings. Monitor and communicate supplier performance, escalating issues as needed to maintain service standards. Skills & Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Bachelor's degree in Supply Chain, Business Administration, Logistics, or related field preferred; relevant experience considered. Bachelor's degree in Supply Chain, Business Administration, Logistics, or related field preferred; relevant experience considered. 3-5+ years of experience in inbound logistics, vendor operations, or supply chain support roles with increasing responsibility. Strong analytical and problem-solving skills with high attention to detail. Clear and effective communication skills, with strong organizational and follow-through abilities. Proficiency in Excel and working knowledge of ERP/WMS systems Demonstrated ability to prioritize, coordinate workflows, and support others in day-to-day execution. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of a job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Remaining in a seated position for long periods of time Standing is to remain on one's feet in an upright position without moving about The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period Entering text or data into a computer by means of a traditional keyboard Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone Clarity of vision to see computer screens and workspace Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion, and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time. Management retains the discretion to add or change the duties of this position at any time.

Daily Tasks (not limited to) Prioritize shipments based on critical/premium status. All critical/premium shipments will be executed first, regardless of mode. Air shipments prioritized based on priority: NFO - Next flight out (Highest Priority - Critical/Premium). Standard - Priority shipment. Awarded GSA Keylanes (Global Heavyweight Air). Deferred - Spot Quote. GSA Keylanes do not include Deferred rates. Processing Booking Confirmation, Monitoring/Tracking Shipment Spot Quote: RFQ to Freight Forwarder Monitoring Shipment Tracking Shipments in OTM Based on the Need by Date, determine if the shipment needs to go ocean or airfreight. Check Incoterms on email vs. OTM Spot Quote: RFQ to Freight Forwarder Booking Request to Freight Forwarder / Carrier Salary Range: $45,000 - $50,000 #LI-SS3

Job Title: AV Specialist Our client is seeking an experienced AV Specialist to design, manage, and support the technologies that power our collaboration and meeting spaces. This role focuses heavily on Microsoft Teams Rooms (MTR) across all conference rooms, ensuring seamless audio, video, and collaboration experiences. The specialist will support partner meetings, CEO-led town halls, all-hands events, and executive sessions, delivering world-class reliability and production quality. Key Responsibilities Conference Room Technology & Support Configure, manage, and support all Microsoft Teams Rooms (MTR) environments. Manage and troubleshoot Logitech Teams-certified devices including cameras, microphones, speakers, and control consoles. Ensure AV system integration with Microsoft Outlook for streamlined room reservations. Maintain conference room readiness through regular checks and preventive maintenance. Meetings & Events Provide end-to-end AV and technical support for executive and enterprise-wide events, including CEO town halls, partner sessions, and all-hands meetings. Assist with live event production, including audio setup, video feeds, camera operation, and PowerPoint support. Integrate AI features and Microsoft Copilot into presentations and collaboration workflows when applicable. Serve as the primary AV point of contact during live events to ensure smooth, uninterrupted execution. Systems Integration & Innovation Collaborate with IT and Facilities to continuously enhance the conference room technology experience. Recommend and implement AI-enabled collaboration tools for meetings, content sharing, and hybrid work environments. Uphold best practices around security, reliability, and scalability of the AV infrastructure. User Training & Support Train and guide employees on using Microsoft Teams Rooms and AV equipment. Develop user-friendly documentation, guides, and resources to improve self-service capabilities for executives and staff. Qualifications & Skills Certified Technology Specialist (CTS) is required. Proven experience configuring and supporting Microsoft Teams Rooms (MTR). Strong knowledge of conference room AV systems, including cameras, microphones, speakers, and controllers. Hands-on experience with Logitech Teams-certified hardware. Familiarity with audio DSPs, video distribution systems, and live streaming platforms. Experience supporting high-visibility events such as executive meetings, town halls, and all-hands sessions. Solid understanding of the Microsoft 365 ecosystem (Teams, Outlook, PowerPoint, Copilot). Excellent troubleshooting skills and ability to perform under pressure. Strong communication and interpersonal skills for supporting executives and large groups. Preferred Experience Associate degree in Audio Engineering, Network Technology, or Broadcasting/Media Technology. Certification in Microsoft Teams Rooms. Vendor-specific AV certifications (e.g., Crestron, Logitech, Poly). Experience integrating AI into collaboration workflows. Familiarity with hybrid meeting strategies and modern workplace solutions.

Amazing opportunity for Logistics Associates in the Greer, SC area SCHEDULE: Day Shift hours are 7:00am - 5:40pm Night Shift hours are 7:30pm - 6:10am During training you work 5 shifts that are 8 hours a day for 2 weeks Once training is complete you work 4 shifts that are 10 hours a day each week Picking up overtime shifts is allowed and encouraged. Require mandatory overtime occasionally. DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Operate small industrial vehicles including but not limited to- stand up forklift, sit down forklift, VNA (very narrow aisle) forklift, cherry picker, tugger, reach truck, small box truck, or pallet jack as needed Assist in the management and distribution of goods within logistics system Move and transport parts and pallets from incoming trucks and stack them in assigned locations, including racks that are up to 30 ft. high Use a cherry picker forklift or reach truck to move and transport large items on warehouse shelves Responsible for scanning, picking, sequencing, inspecting, transporting and moving parts within the plant to ensure the production line has the correct parts in a timely manner Perform general warehouse duties as necessary ESSENTIAL JOB FUNCTIONS: Must be able to work in a fast-paced environment and show problem-solving and multitasking skills Must be able to maintain a stationary position during a shift Must be able to position self to shift between upright and low stances Must be able to reach overhead as necessary to perform job functions Must be able to position self to maintain and operate machinery to perform job functions Must be able to move and transport to up to 50lbs unassisted Must be able to discern written and oral instructions and communication fluently in English Must be able to exchange accurate information written and orally fluently in English REQUIRED EXPERIENCE: 3+ months forklift experience SUGGESTED EXPERIENCE: Experience using RFID inventory scanners Stockroom, warehouse, shipping and receiving, or inventory experience is a plus Experience using SAP is a plus High school diploma or GED

Job Title: Logistics Coordinator (OTR Experience Required) Employment Type: Full-Time Benefits Health, Dental, and Vision Insurance Health Savings Account (HSA) Paid Time Off and Holidays Opportunities for advancement and skill development Position Overview A growing transportation and logistics firm in Charleston, SC is seeking a Logistics Coordinator with hands-on over-the-road (OTR) experience. This role is ideal for detail-oriented professionals who thrive in fast-paced environments and can manage shipments from start to finish with precision and urgency. You'll play a key role coordinating Full Truckload (FTL) operations across reefers, dry vans, open decks, and expedited freight - ensuring every load moves seamlessly Why This Opportunity Stands Out Competitive pay with full benefits and paid time off Hybrid schedule after training, with potential for remote flexibility Close-knit, high-performing team where your impact is immediate Strong focus on transparency, collaboration, and reliability Opportunity for growth within a dynamic logistics environment Key Responsibilities Coordinate FTL shipments across multiple modes (reefer, dry van, open deck, expedited) Manage client accounts, ensuring on-time pickups, deliveries, and communication throughout the shipment lifecycle Collaborate with carriers, clients, and team members to resolve issues and maintain high service standards Monitor shipment progress, track loads, and proactively address potential challenges Communicate clearly and professionally via email and phone to ensure alignment across all parties Maintain accurate data, documentation, and follow company operating procedures Support a Thursday-Monday schedule after training, ensuring continuous coverage for key accounts Training: On-site Monday-Friday for 6-8 weeks Ongoing Schedule: Thursday-Monday hybrid (mix of office and remote) Requirements Skills & Experience Minimum 1 year of OTR/FTL logistics or dispatch experience required Strong communication and coordination skills (verbal and written) Fast and accurate computer skills; ability to type at least 65 WPM preferred Detail-oriented with exceptional organizational ability Ability to absorb and recall key details quickly in a high-volume environment Self-motivated, dependable, and comfortable working both independently and collaboratively Education & Additional Requirements High school diploma or equivalent required Reliable home office setup (computer, high-speed internet, and quiet workspace) Must be based in or near Charleston, SC for hybrid work model

The Logistics Router will support the overall logistics for process execution, adherence, and standardization within the Global Logistics Team. Daily responsibilities include: Route freight from pickup to delivery locations. Receive information about availability of material, goods, products within the scope to be transported from the Company's or other locations (suppliers, clients, other parties) Interact with Internal Logistics team, approved Carriers, Brokers and/or Freight Forwarders Send RFQs for spot quotes to relevant Logistics Service Providers in accordance with the Company's competitive bidding policy whenever the Company contracted rates cannot be applied on a shipment Supporting and providing all required information and documentation as needed for customs clearance for international shipments (import and export), following Internal Customs team directions and guidelines where applicable Actively monitor and approve freight charges to identify process behaviors and assess conformance to routing instructions and service level requirements. Manage along with tracking in system to ensure visibility and accountability of assets and on-time delivery, support good receipt and revenue tracking Follow EHS directives and warn others to follow them, execute mandatory EHS training and immediately report the incidents and near misses as required Qualifications Associates or Bachelor's degree 1-3 years of experience in a logistics routing or coordinator position Experience with getting quotes from service providers Experience with a transportation tracking system (OTM, WMS, TMS) Strong background with Excel and ability to generate reports Excellent communication and ability to multi-task and prioritize Schedule: Monday - Friday, fully onsite

About the Company We are the Human Standard in Global Logistics. Founded in 1999, with a singular idea: to bring integrity and honor to the freight forwarding market. Today, we are a leader in global logistics and got here because we have stayed true to our core values. About the Role The CHB Coordinator handles and arranges the customs clearance in all USA ports for all inbound goods for various import customers. The ideal candidate will be able to handle logistics flow from origin to final delivery to ensure maximum efficiency. This position requires working knowledge of customs regulations and compliance documentation. To succeed in this role, you should have organizational skills, attention to detail, and effective communication abilities. A customer-focused approach is an essential job function. Responsibilities Proficient in using import management software or systems. Provide import estimates and information regarding entries into the United States (via air, ocean, and truck). Provide customer service to internal departments and overseas affiliates/clients. Communications with customers, US Customs, PGA, truckers, steamship lines, airlines, freight forwarders, reading and answering all emails and phone calls or any other entity/request pertaining to the entry that may arise. File ISFs on a daily basis as received. Classify all entries, resolve customs problems, and Data entry. Ability to navigate through the various ocean carrier websites to track and trace shipments. Handle all post-entry amendments and internal audits of all entries that have been entered. Assist the CHB manager with projects as requested. Maintain communication with all customers ensuring all needs are covered. Other duties as assigned. Qualifications Ocean import/export experience required. Education: High school diploma required; associate or bachelor's degree in international business, logistics, or a related field is preferred. Experience: 1-3 years in customs brokerage, freight forwarding, or international logistics. Required Skills Organizational skills. Attention to detail. Effective communication abilities. Customer-focused approach. Preferred Skills Experience with import management software. Knowledge of customs regulations and compliance documentation. Pay range and compensation package Company-paid benefits available: Dental insurance Short-term and long-term disability 50,000 Group Term Life insurance policy (7) Paid holidays and (15) days PTO per calendar year 401(k) Retirement plan with employer matching. Employees are 100% vested at enrollment. Additional Benefits available for purchase: Blue Cross Blue Shield plan for employee and dependents Vision insurance Critical illness Accident Additional voluntary term life insurance.

The Study Start-Up Specialist plays a key role in ensuring timely activation of clinical trials at the research site. This individual manages all start-up activities from feasibility through site initiation, ensuring that regulatory, contractual, and operational requirements are met efficiently. The ideal candidate is detail-oriented, proactive, and capable of coordinating across multiple stakeholders - including sponsors, CROs, investigators, and internal site teams - to ensure trials launch on time and in compliance with GCP, FDA, and IRB regulations. Key Responsibilities Feasibility & Site Activation Review study feasibility questionnaires and coordinate completion with site leadership and investigators. Evaluate protocol requirements against site capabilities, resources, and patient population. Track and manage study activation timelines, identifying and resolving barriers to start-up. Regulatory Submissions Prepare, compile, and submit regulatory documents for IRB/EC approval (initial submission, continuing reviews, amendments). Maintain essential regulatory documents (1572, CVs, licenses, financial disclosures, delegation logs, etc.) in compliance with ICH-GCP and sponsor requirements. Ensure all staff credentials and trainings are current before site activation. Contracts & Budgets Collaborate with management and sponsor/CRO representatives to facilitate budget negotiations and contract execution. Track progress of contract and budget approvals; maintain clear communication with both internal and external stakeholders. Support review of payment terms and milestone deliverables. Site Initiation Readiness Coordinate pre-study visits, SIV scheduling, and logistical setup (lab kits, supplies, systems access, training completion). Ensure completion of site activation checklists and readiness documentation prior to FPFV. Partner with Clinical Research Coordinators and Regulatory staff to ensure seamless transition from start-up to study conduct. Compliance & Documentation Maintain accurate study start-up trackers, databases, and regulatory binders (electronic or paper). Support audits and inspections by providing complete and accurate regulatory documentation. Ensure compliance with all internal SOPs, GCP, and applicable regulations. Qualifications Education: Bachelor's degree in life sciences, healthcare, or related field required. Advanced degree (MS, MPH, PharmD, RN, or equivalent) preferred. Experience: 2+ years of experience in clinical research, preferably within a research site or site network environment. Prior experience in study start-up, regulatory affairs, or clinical trial coordination strongly preferred. Working knowledge of ICH-GCP, FDA, and IRB submission processes. Skills & Competencies: Strong organizational and project management skills; ability to manage multiple start-up projects simultaneously. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite and clinical trial management systems (CTMS, eReg, eISF, etc.). Collaborative mindset with a proactive, solution-oriented approach.

As the Drayage Specialist, you will be responsible for processes and procedures used in ocean import activities, ensuring the timely and accurate movement of freight and information while providing an exceptional customer experience. What does your day look like? Some of your duties may include: Receive, review, and process vendor import purchase orders. Manage company imports through multiple U.S. ports of entry: Savannah, Charleston, Norfolk, NY/NJ, Miami, Houston, and Los Angeles. Manage fleet assets servicing ports of Savannah and NY/NJ. Facilitate day-to-day shipment activities, ensuring accurate information distribution to carriers and customers. Obtain and create shipment quotes and determine the best transportation methods. Track and trace shipments and resolve issues with billing, shipping, or documentation. Coordinate with freight forwarders, customs brokers, and overseas agents to ensure smooth release of goods. Maintain professional relationships with internal teams, customers, vendors, carriers, and transportation agencies. Identify new accounts and procure for-hire opportunities for the private fleet. Things you need to be able to do: Strong knowledge and experience in U.S. import transportation and processes. Ability to work calmly under pressure and handle multiple stakeholders. Effective communication skills with internal and external contacts at all levels. High attention to detail and accuracy. Analytical skills to gather, summarize, and report data efficiently. Things that are a plus: 3-5 years of import or transportation-related experience. Familiarity with Terminal Operating Systems for U.S. ports of entry. Experience with large, complex importers. Bachelor's degree in supply chain, Business, or a related field preferred but not required. Creative, solutions-driven mindset with a desire to exceed expectations. Why Join Us? Be a vital part of a team that prioritizes safety and compliance across our operations. Grow your skills with opportunities for professional development and on-the-job training. Work in a supportive environment with dedicated transportation and safety professionals. Competitive compensation package with benefits, including health insurance and retirement plans. What we think you'll love about Gourmet Foods International: Advancement Opportunities. We offer career advancement, including college reimbursement. We want to see you grow with the company. Keeping it fresh. Learn new things every day, from emerging technologies to innovative products we distribute. Teamwork. Work on a team that supports each other. What else can we offer? Gourmet Foods' Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Accident Insurance. We also offer a 401(k) plan with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO), Paid Holidays, Free College Tuition, paid parental leave, Professional Development Programs, opportunities to grow within the Company, Employee Discounts, and a Referral Bonus. GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be conducted as part of the hiring process. Background checks can include, but are not limited to, previous employment, education, and criminal records.

Who We Are At LX Pantos America, we're all about making logistics simple and reliable. We help move goods across the globe - whether it's shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way. With offices and operations around the world, we're growing fast - and we're looking for great people to grow with us. At LX Pantos America, you'll find a team that's supportive, hard-working, and always up for a challenge. If you're someone who's ready to learn, contribute, and be part of something bigger, we'd love to have you on board. Position Summary: We are seeking a detail-oriented and highly organized Logistics Associate to manage logistics operations, including transportation management, warehouse coordination, and logistics cost settlement. Role Description: This position is responsible for overseeing the full process of receiving, documenting, and inspecting shipments, as well as arranging proper transportation to the final destination in accordance with client instructions. The role also requires accurate completion of documentation, timely updates in logistics systems, and overall management of daily inbound and outbound shipments. Additionally, this position is responsible for managing logistics cost settlement, including verifying billing accuracy, reconciling transportation and warehouse costs, and coordinating with vendors or carriers as needed. The role will also file claims with carriers for damaged and/or missing shipments. Essential Duties and Responsibilities: Monitor inbound and outbound shipments from origin to final destination, ensuring compliance with both domestic and overseas client requirements. Supervise transportation providers, including shipping status updates and damage/loss claims. Prepare and process all required export documentation accurately and in a timely manner - mostly to Canada. Obtain not only domestic freight, but also import/export quotations, negotiate freight rates, and manage carrier/vendor relationships. Oversee inter-warehouse transfers and reception of products, via WMS. File claims with carriers for damaged or missing shipments and track resolution. Schedule warehouse inventory audits, inspect damaged products, and manage disposal of expiring materials. Monitor daily warehouse reports and ensure system consistency across WMS and TMS. Provide training on WMS and TMS systems at warehouse locations as needed. Manage logistics cost settlement processes, including verification of freight and warehouse billing, reconciliation of monthly cost statements, and coordination with finance and vendor teams to ensure timely and accurate payments. Prepare monthly freight cost forecasts and support cost monitoring and saving initiatives for both transportation and warehouse operations. Assist RDCs with warehouse equipment and supply purchases. Ensure compliance with warehouse safety standards and monitor operational performance. Perform other related duties as assigned. Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position: Education and Work Experience: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field preferred but not required 1 to 2 years of relevant logistics or supply chain experience preferred Experience with ERP/SAP, TMS, and WMS preferred Other relevant logistics experience will be considered Knowledge and Skills: Proficiency in MS Office (Excel, Word, PowerPoint, etc.) Basic knowledge of economics and accounting principles Strong mathematical and analytical skills Complex problem-solving and critical-thinking abilities Ability to manage financial resources effectively Strong time management skills Effective written and verbal communication skills Physical Demands: Position requires sitting at a desk and working on a computer for at least two-thirds of the time Position requires occasional lifting of up to 20 lbs Position requires regular and reliable attendance Position requires travel of up to 10% Benefits Medical, Dental, Vision Insurance Plan 401K Plan w/ Employer Match Life Insurance Plan Paid Time Off, Paid Holidays

We are looking for a detail-oriented and proactive Operations Assistant to join our growing team in Roswell, Ga. This role plays a key part in supporting daily operational tasks, ensuring the smooth flow of administrative processes, client coordination, and order management. Key Responsibilities Maintain and update order and inventory records in ERP systems (e.g., Microsoft Dynamics 365 or similar) Assist with order follow-ups, RMAs, and other operational documentation Create and process software licenses Verify received orders against documentation before warehouse processing Collaborate with Project Managers to keep client paperwork and follow-ups up to date Coordinate with the Finance department for billing and operational matters Provide general administrative and operational support to the team Perform light IT or setup tasks (e.g., demo gear preparation, trade show materials, etc.) Assist the Director of Sales Engineering with office tasks Greet and assist clients or partners visiting the experience center Logistics Support (if needed) Collaborate with warehouse staff to ensure orders are packed, labeled, and prepared for shipment Support daily shipping, receiving, and packaging activities as needed Qualifications 2+ years of experience in operations, administrative support, or related fields Experience with ERP systems (ODOO, Microsoft Dynamics 365 preferred) Excellent organizational skills and attention to detail Strong communication and interpersonal skills Proficiency with Microsoft Office Suite (Excel, Outlook, Word) Ability to manage multiple priorities and work both independently and collaboratively Comfortable performing light physical work (packing, organizing, or moving small equipment) Professional and approachable demeanor for client-facing interactions All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Eligibility to accrue paid vacation time Career advancement and professional development opportunities KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

The Support Services group is responsible for management and oversight of Lighting and Smart Services contracts and resources including contract evaluation and awards, contract administration, contractor performance, tracking and invoice reconciliation and processing. JOB DUTIES & RESPONSIBILITIES The Distribution Construction Analyst will be responsible for supporting the consistent and effective administration of the CAMP system for GPC. Responsibilities include serving as the primary point of contact for all Lighting and Smart Services CAMP, process rate change requests, working with suppliers to resolve contract billing and payment issues, process invoices, purchase requisitions, create and route amendments, and processing all cool compliance requests. The successful candidate must have strong organizational skills, be detail oriented, and be able to communicate effectively to build professional relationships with all contract vendors and throughout GPC. Additional responsibilities include but not limited to: + Creating Purchase Requisitions/Change Purchase Requisitions in Maximo + Provide CAMP support to Support Services Contract Team + Monitor weekly spend reports on all contracts + Assist with CAMP data repairs + Track PO/contract spend in CAMP + Cool Compliance Administrator for all CAMP access requests + Process vendor site updates utilizing Oracle and Smart by GEP + Process all invoices CAMP and Oracle related. + Work with coordinators to track outstanding invoices and management for approval. + Work with Accounts Payable to resolve Hold issue + Available to work outside of normal work hours as needed EDUCATION REQUIREMENTS + Some college education or a degree is a plus, but not required EXPERIENCE REQUIREMENTS: + Contract administration related experience + CAMP experience a plus + Oracle and Maximo experience a must + Experience with monthly accrual process + Experience with Purchase Requisitions and Change Purchase Requisitions KNOWLEDGE, SKILLS AND ABILITIES + Ability to read and understand contracts + Knowledge and experience in contract development and administration + Experience with monthly invoice accrual process + Ability to build and maintain professional working relationships with internal and external customers + Strong written and verbal communication skills + Excellent organizational skills and ability to manage multiple and changing priorities + Highly proficient with PC applications (i.e., Outlook, Excel, Word, and others) + Detailed knowledge and hands-on experience with CAMP, Cool Compliance, Maximo, Oracle, SMART by GEP BEHAVIORAL ATTRIBUTES + Demonstrated commitment to Our Values + Models a Safety-First behavior + Self-motivated and have a proven record of responsible behavior + Must be able to understand the "Big Picture" with respect to project, organizational and company goals + Must understand the importance of safety, quality, schedules, and costs with respect to project management and resource management + Decisive and takes initiative + Must have a positive attitude + Adaptable to internal and external demands + Committed to working in a team environment Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit ******************* and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power). Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 15950 Job Category: Customer Service Job Schedule: Full time Company: Georgia Power

Luck Stone's Atlanta Plant is currently seeking a Customer Service and Logistics Specialist. In this role, the Specialist ensures customer satisfaction by accurately fulfilling order requests, efficiently utilizing resources, and maintaining strong communication with team members, sales, and operations. The position is responsible for minimizing costs, resolving issues, and managing time, material, and hauling resources. It also adds value to the customer experience by leveraging all available resources and providing effective options for customer success, while consistently modeling behaviors aligned with Luck Stone's Mission, Vision, and Values. ESSENTIAL FUNCTIONS 40% of job: Direct, control and participate in order fulfillment (order taking, dispatch, scale operations, and ticket handling) from the call bank or local scale office. Identify, maintain and accurately assign contract and private haul trucks to order and customer. Execute accurate mapping and directions, adapt to city or rural geography, and apply common weight restrictions. 30% of job: Deliver solutions and meet customer demands with exceptional customer service. Develop and maintain relationships with customers. Maintain and display product knowledge by suggesting options and alternatives to meet customer needs. Communicate inventory and trucking resources to team, sales and operations. 15% of job: Meet department performance standards and benchmark service levels. 15% of job: Responsible for cash box management, credit card transactions and processing customer deposits while proactively reducing errors. Perform account adjustments and ticket corrections as necessary. Identify ways to avoid those mistakes in future orders. MINIMUM REQUIREMENTS Education: High School Diploma or GED Certifications: Weighmaster Certification preferred Work Experience: 1-3+ Years of Customer Service Experience Behavioral Competencies: Aligned Company Values Technical Competencies: (General) Ability to read maps and provide directions to haulers Ability to reconcile cash amounts and/or inventory levels Computer Skills (Excel, Word, Outlook) Dispatcher: Manage Fleet Capacity Truck Match-Making OTIS Communicate with sales, operations, COMD, haulers, and drivers Order manager: OTIS Sales Internal Communication (Sales, COMD., Ops., and AR) Order Taking Point of Sale: Customer Set-up On-Site Sale Truck Management Ticketing Process Internal Communication (Sales, COMD, and CORP) Administrative Tasks ENVIRONMENT OR PHYSICAL WORKING CONDITIONS: Ability to work with occasional exposure to dirty and dusty conditions and extremes of weather Competitive hourly pay (biweekly). Benefits start day 1 of employment and include: Medical, dental, vision, life insurance, long term disability Paid time off: personal, vacation, holidays Matching 401K and retirement pension Pay starts at $21.19 per hour but may increase upon experience evaluation by management. Important announcements: Luck Stone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Luck Stone is proud to be a drug-free workplace and pre-employment testing is mandatory for anyone who receives an offer for employment. EEO Luck Stone also conducts a background check and is compliant with E-Verify.

Job Title: Distributor Experience Analyst Job Country: United States (US) Here at Avanos Medical, we passionately believe in three things: Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do; Making a difference in how we work and collaborate, constantly nurturing our nimble culture of innovation; Having an impact on the healthcare challenges we all face, and the lives of people and communities around the world. At Avanos you will find an environment that strives to be independent and different, one that supports and inspires you to excel and to help change what medical devices can deliver, now and in the future. Avanos is a medical device company focused on delivering clinically superior breakthrough solutions that will help patients get back to the things that matter. We are committed to creating the next generation of innovative healthcare solutions which will address our most important healthcare needs, such as reducing the use of opioids while helping patients move from surgery to recovery. Headquartered in Alpharetta, Georgia, we develop, manufacture and market recognized brands in more than 90 countries. Avanos Medical is traded on the New York Stock Exchange under the ticker symbol AVNS. For more information, visit *************** Key Responsibilities: Act as a focal point for all distributor/key account inquiries/issues relating to order, price, credit, logistics, customs, damage, shipping, or related items. Work with necessary Avanos teams to resolve issues. Ownership for Order Management of key accounts/distributors, including but not limited to EDI troubleshooting, Overages, Shortages, and Damages (OS&D), logistics and back-office concerns, etc. Responsible for identifying, processing, and communicating Team Metrics, analyzing key account data, suggesting, and implementing improvement. Communicate consistently with superiors, peers, and others who have a need to know. Information should be communicated professionally, in a clear, concise, and timely manner. Management and maintenance of Customer Facing related processes, systems, and reporting, including but not limited to Customer Portal and EDI. Process returns and order handling adjustments Works cross-functionally with other teams and departments to gather insights which will improve customer experience and transactional effectiveness. Identify and implement plans, in conjunction with internal Avanos business partners to facilitate shipments that best meets customer requirements. Ensure all required documentation is provided to the customer and maintain customer records. Utilizing project management skills to effectively develop implementation plans and accurate project timelines to ensure business objectives are met. Drive Continuous Improvement culture within Customer Service. Your qualifications Required: 3+ years of experience in a Logistics or Customer Service function Ability to exercise independent judgment and decision making Strong analytical skills. Good human relations Strong written and verbal communication skills Able to build sustainable relationships (internal and external) Experience in SAP systems and processes Experience in SFDC systems and processes Preferred: 3+ years' experience in SAP systems and processes 3+ years' experience in SFDC systems and processes Demonstrable proficiency in Microsoft Excel Avanos Medical is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law. If you are a current employee of Avanos, please apply here Join us at Avanos Join us and you can make a difference in our products, solutions and our culture. Most of all, you can make a difference in the lives, people, and communities around the world. Make your career count Our commitment to improving the health and wellbeing of others begins with our employees - through a comprehensive and competitive range of benefits. We provide more than just a salary - our Total Rewards package encompasses everything you receive as an employee; your pay, health care benefits, retirement plans and work/life benefits. Avanos offers a generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting. Avanos also offers the following: benefits on day 1 free onsite gym onsite cafeteria HQ region voted 'best place to live' by USA Today uncapped sales commissions

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. The Solutions Delivery Analyst V role is designed to serve as the lead technical subject matter expert for assigned systems, services, or applications they deliver & support for specific functional areas. This role will lead Solution Delivery execution of mid to large-sized IT initiatives in partnership with the business driving value for Ahold Delhaize USA & our Brands. In addition to delivering new and innovative solutions for the business, this role will provide complete third level production support, engage with engineers, follow up to ensure all business services are operationally stable, monitor supplier performance/execution and hold suppliers accountable for meeting contractual obligations. In addition, in this role the Solution Delivery Analyst V is responsible for making long term recommendations for operational improvements and overseeing implementation of those recommendations to improve overall system stability for identified functional areas. This role is responsible for providing high quality technical support including knowledge updates, configuration and routine application updates, application patch management and overall continuous improvement expectations. Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations are Quincy, MA, Salisbury, NC, and Mauldin, SC. Applicants must be currently authorized to work in the United States on a full-time basis. Duties & Responsibilities: * Lead Technical SME for systems, services and applications ranging from simple to most complex for an identified functional area. * Responsible for coaching and mentoring other members of the functional area to increase overall technical knowledge within the organization. * Responsible for leading primarily large-scale projects including driving the below listed activities: * Resource management allocation and budget management associated with assigned project delivery in coordination with the PMO * Oversee activities of lower level Solution Delivery Analysts associated with delivery on mid to large scale projects including determining work assignments, tracking progress and making necessary adjustments in order to meet delivery objectives * In partnership with IT Sourcing and Solution Delivery Managers works on contracts and Statements of Work (SOW's) within their identified Bill of Authority (BOA) * Oversees the translation of business needs identified by either the business and/or production owners by lower-level team members into either agile stories or waterfall business requirements ensuring needs of the business are clearly understood and documented * Partners with Solution Engineers in building out technical specifications that will deliver on identified business requirements and outcomes * Leads the business and Quality Assurance in building out test cases/matrices that will ensure proper testing of solutions prior to production deployment * Leads team members through System Integration Testing, record passed test cases, provide detailed documentation on failed tests and re-execute tests as needed. * Work with Solution Engineers on failed test cases and oversees changes to technical specifications needed to meet solution outcomes * In partnership with Service Delivery manage the completion of RUN Book Documentation and prepare for production support turnover * Participate in Solution Implementation & Post Production Hyper Care Support leading any efforts to resolve cutover issues ensuring the initiative is closed out properly. * Responsible for and drives all third level technical support for application and systems services for a specifical functional area * Technical Support SME for the identified service or application and serves as the technical resolver and knowledge provider. Coaches and mentors lower level Solution Delivery Analysts on a daily basis. * Accountable and responsible for supplier performance to deliver on technical support needs and service level expectations. Manages support relationship for mid to large-size software supplier relationships holding suppliers accountable for their contractual obligations * Responsible for engagement with Engineers and Product Teams to ensure operational support needs are met and responsible for all technical engagement with suppliers. * Leads root cause analysis on complex issues, recommends and implements opportunities for continuous performance improvement of systems including those delivered through suppliers. * Partners with Engineers, Product Teams, and business groups to deliver standard to complex configuration and operational changes for the services/applications within established standards. * Leads efforts to determine integration needs, design improvements, and design patterns with Engineers, Developers, Suppliers, and Product teams * Responsible for identifying and driving end to end proactive improvement through monitoring tools integration, continuous improvement activities and reporting on service availability * Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support, system monitoring, and issue resolution which may be required during off-hours, weekends, and holidays as needed. Qualifications: * Bachelors Degree in Computer Science, CIS or related (or equivalent related work experience) * 8 or more years of equivalent experience in relevant job or field of technology. * 5 or more years of equivalent experience in an advanced role or technical capacity, leading teams directly or indirectly * 5 or more years experience directly responsible for guiding, training or onboarding team members in relevant technologies, capabilities or skills * Masters the use professional concepts and functional expertise * Takes on mid to large projects from start to finish and works independently on these efforts with minimal direction required, * Works on complex problems where analysis of situations or data requires a review of a variety of factors * Possess an innate desire to produce quality work * Has the desire and ability to trace issues to their source-even when those issues lie outside the boundaries of the code * Exercises judgment within defined procedures and practices to determine appropriate action Preferred Qualifications: * Masters Degree in relevant field of study, Additional trainings or certifications in relevant field of study * 3 or more years experience in Agile teams and Product/Platform based operating model. * 3 or more years of experience in leading teams or advancing technical capability in teams. * Experience in retail or grocery preferred. ME/NC/PA/SC Salary Range: $108,880 - $163,320 IL/MA/MD/NY Salary Range: $125,200 - $187,800 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #LI-Hybrid #LI-NG1 At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies. Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work. We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.