Information Technology Manager jobs at Marriott International - 556 jobs

Job Description IT Services Manager- Raleigh [60088542] We sometimes don't pay attention to whether our computers or phones are working properly - until they don't. This 24/7 role works diligently to ensure that staff have access to the necessary systems. You'll be responsible for daily operations to meet the needs of end users, including providing solutions to computer software/hardware problems. Your communication skills are key, since you'll be explaining complex issues to employees, managers and vendors. Veterans, we encourage you to apply! Your IT leadership and passion for service and systems are valued! We offer generous medical and leave benefits, support continuing education and professional development, and provide flexible scheduling and remote work. Come and grow your career in this fun, friendly and fast-paced environment! The lottery was recently certified as a Great Place to Work. We have also been named a Best-in-Class Employer by Gallagher. **This is a hybrid position** Responsibilities: Manages computing services administrators/engineers in the day-to-day performance of their jobs; hiring and training staff; ensures that project/department milestones/goals are met; provides support; delegates projects; provides guidance educational opportunities Designs, builds, supports, and maintains a highly redundant computing infrastructure. Manages computing services technicians that provide help desk support for the entire agency by hiring and training staff; providing support; leading problem-solving efforts with outside vendors; delegating projects; providing guidance on goals and educational opportunities Designs, and maintains a highly redundant storage area network (SAN). Designs, and maintains an enterprise backup and recovery solution utilizing Veeam and VMware. Conducting business continuity tests for disaster recovery Monitors and responds to system outages; responding, analyzing, and prioritizing alerts sent out by the monitoring system; working with vendors to ensure optimal uptime of business-critical applications Researches new technology by participating in educational opportunities and seminars; reading professional publications and best practices from vendors; and networking with others in the related field Requirements: Bachelor's degree and 5+ years of experience Knowledge and ability to work with VMware technologies, including but not limited to ESXi, vSphere, vCenter, vRealize suite, and Workspace One Knowledge and ability to work with SAN technologies. Pure Storage preferred Knowledge and ability to work with and troubleshoot Windows/Linux-based Server systems, Windows client operating systems, Microsoft Azure, Exchange, Active Directory, DNSand MS application suites. Knowledge of endpoint management solutions (Tanium and Microsoft Configuration Manager preferred). Knowledge of MDM solutions (Intune and Omnissia preferred). Experience in configuring and maintaining in an enterprise environment with a mixture of Windows and Apple devices. Knowledge and ability to work with unified computing systems (Cisco UCS). Knowledge of disaster recovery and business continuity Support and practice IT security and ensure the confidentiality of sensitive data Strong customer service focus and experience working with end-users Hiring Rate: $99,536 (this exempt position will be filled at or near the posted salary) Closing Date: January 19, 2026 About the North Carolina Education Lottery We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award on average $10 million a day in prizes. To learn more, visit our website ****************** At the North Carolina Education Lottery, we deal with winners everyday: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication and a fun work environment. All employees of the Lottery are expected to support the organization values (honesty, respect, integrity and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc). Apply in minutes! Get started by uploading your resume. Click here for our Careers Page. Equal Opportunity Employer

IT Services Manager- Raleigh [60088542] We sometimes don't pay attention to whether our computers or phones are working properly - until they don't. This 24/7 role works diligently to ensure that staff have access to the necessary systems. You'll be responsible for daily operations to meet the needs of end users, including providing solutions to computer software/hardware problems. Your communication skills are key, since you'll be explaining complex issues to employees, managers and vendors. Veterans, we encourage you to apply! Your IT leadership and passion for service and systems are valued! We offer generous medical and leave benefits, support continuing education and professional development, and provide flexible scheduling and remote work. Come and grow your career in this fun, friendly and fast-paced environment! The lottery was recently certified as a Great Place to Work. We have also been named a Best-in-Class Employer by Gallagher. **This is a hybrid position** Responsibilities: Manages computing services administrators/engineers in the day-to-day performance of their jobs; hiring and training staff; ensures that project/department milestones/goals are met; provides support; delegates projects; provides guidance educational opportunities Designs, builds, supports, and maintains a highly redundant computing infrastructure. Manages computing services technicians that provide help desk support for the entire agency by hiring and training staff; providing support; leading problem-solving efforts with outside vendors; delegating projects; providing guidance on goals and educational opportunities Designs, and maintains a highly redundant storage area network (SAN). Designs, and maintains an enterprise backup and recovery solution utilizing Veeam and VMware. Conducting business continuity tests for disaster recovery Monitors and responds to system outages; responding, analyzing, and prioritizing alerts sent out by the monitoring system; working with vendors to ensure optimal uptime of business-critical applications Researches new technology by participating in educational opportunities and seminars; reading professional publications and best practices from vendors; and networking with others in the related field Requirements: Bachelor's degree and 5+ years of experience Knowledge and ability to work with VMware technologies, including but not limited to ESXi, vSphere, vCenter, vRealize suite, and Workspace One Knowledge and ability to work with SAN technologies. Pure Storage preferred Knowledge and ability to work with and troubleshoot Windows/Linux-based Server systems, Windows client operating systems, Microsoft Azure, Exchange, Active Directory, DNSand MS application suites. Knowledge of endpoint management solutions (Tanium and Microsoft Configuration Manager preferred). Knowledge of MDM solutions (Intune and Omnissia preferred). Experience in configuring and maintaining in an enterprise environment with a mixture of Windows and Apple devices. Knowledge and ability to work with unified computing systems (Cisco UCS). Knowledge of disaster recovery and business continuity Support and practice IT security and ensure the confidentiality of sensitive data Strong customer service focus and experience working with end-users Hiring Rate: $99,536 (this exempt position will be filled at or near the posted salary) Closing Date: January 19, 2026 About the North Carolina Education Lottery We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award on average $10 million a day in prizes. To learn more, visit our website ****************** At the North Carolina Education Lottery, we deal with winners everyday: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication and a fun work environment. All employees of the Lottery are expected to support the organization values (honesty, respect, integrity and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc). Apply in minutes! Get started by uploading your resume. Click here for our Careers Page. Equal Opportunity Employer

The Wasserstrom Company, is a leading food service equipment provider in the nation. In business since 1902, we are family owned with corporate offices located in Columbus, Ohio. We have an immediate need for a highly skilled Distribution Center Application Support Manager to lead the development, modernization, and support of our Warehouse Management, Transportation, and Distribution technology platforms. This position bridges our legacy AS/400 (i-Series/RPG) systems, current WMS/TMS solutions, and our future-state application architecture, including Körber WMS, Blue Yonder (AWR), cloud platforms, and modern integration frameworks. This leader will guide a team of SQL/T-SQL and RPG developers, software engineers, and application analysts, while also contributing hands-on development work. The ideal candidate brings deep WMS expertise, strong RPG/AS400 experience, and a passion for evolving legacy environments toward modern, scalable, cloud-enabled solutions. Key Responsibilities Include: Application Team Management Lead and mentor a team of RPG developers and consultants. Plan, prioritize, and schedule development work while maintaining high-quality delivery. Provide coaching around coding standards, QA processes, and WMS domain knowledge. Write code at least 50% of the time while also performing team leadership and oversight. Legacy System Ownership (AS/400, RPG) Oversee maintenance, optimization, and enhancement of AS/400/i-Series applications supporting WMS, TMS, and distribution operations. Develop new programs using RPG III, RPG IV, RPG/ILE, and RPG Free as needed. Prepare technical specifications, test plans, and documentation from functional design requirements. Troubleshoot production issues, perform performance tuning, and support complex incidents. Ensure change management processes are followed consistently and securely. WMS/TMS & Distribution Systems Support and evolve Warehouse Management Systems including Körber (HighJump) WMS and platforms like Blue Yonder (AWR). Ensure strong interoperability between WMS, TMS, ERP, and operational applications. Lead deployments, workflow changes, and performance/stability improvements. Oversee robotics, automation, and system integration initiatives. Modernization & Architecture Drive transformation from legacy AS/400-based solutions to modern platforms, APIs, and cloud systems. Provide architectural oversight of integrations, services, and cross-system communication. Participate in or lead modernization projects including: API exposure and consumption Workflow automation Cloud migration Reporting modernization (Power BI, SSRS) Partner with stakeholders to ensure solutions are secure, scalable, and aligned with business goals. Agile Delivery & Operational Excellence Ensure development work is completed on schedule, in scope, and with high quality. Apply Agile/Scrum practices to drive iterative delivery and continuous improvement. Support incident reduction and system stability initiatives. Collaborate with operations, product, UX, and vendors to deliver enhancements and new capabilities. Qualifications Required Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years of AS/400 (i-Series) and RPG experience, including RPGIII, RPGIV, RPG/ILE, and RPG Free. Strong proficiency in SQL/T-SQL, JavaScript, and Microsoft technologies (Power BI, SSRS, Visual Studio, GitHub). Experience leading or mentoring developers and managing workloads. Strong understanding of distribution business processes, especially WMS and TMS. Hands-on development of workflows, technical specifications, and test plans. Experience exposing and consuming web services (REST/SOAP). Strong communication skills (verbal and written). Experience with service programs, libraries, APIs, and web functions. Knowledge of change management processes and production support best practices. Preferred Experience with Körber WMS, HighJump Advantage Architect, and warehouse workflow design. Exposure to Blue Yonder (AWR) Robotics/automation experience. WCS experience with KOZ. We offer a competitive salary and outstanding benefits package including major medical, dental and immediate accrual of paid time off. Monday - Friday work schedule and required Saturdays when needed. EOE AA M/F/Vet/Disability We are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Palm Bay International, a dynamic family-owned company, offers one of the nation's most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. Among Palm Bay's most valued assets is its remarkable network of long-term partnerships with the foremost wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America. With the crucial collaboration of these partners, Palm Bay's portfolio meets the needs of every level of the industry, from independent restaurants and retail stores, to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts and U.S. military bases. This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace. For more visit: **************** Location: Port Washington, NY office (4-day Hybrid, M-Th) Position Overview: The Director of Information Systems is accountable for the operational leadership and delivery of enterprise business systems, data, analytics, and reporting platforms. This role focuses on execution excellence across ERP, data governance, reporting, and analytics, ensuring these systems are stable, scalable, and effectively support business processes and decision-making. The Director of Information Systems partners closely with the Director of Information Technology to ensure seamless integration between business systems and the broader technology environment. Operating as a peer leader, this role proactively drives delivery, resolves operational challenges, and contributes to overall IT effectiveness, inclusive of AI related growth potential, through collaboration and clear domain ownership. Responsibilities/Essential Functions: Enterprise Systems Support: Lead the operational delivery of enterprise application initiatives, including system administration, configuration, integration support, data migration execution, and user adoption activities across ERP, reporting, and planning platforms. Support change management efforts to ensure successful adoption and effective use of enterprise applications Data & Reporting Support: Guide teams in the development and maintenance of Power BI dashboards and operational reports. Ensure reporting solutions adhere to established data standards and visualization guidelines. Support data accuracy and usability through coordination with data owners and analysts. Data Governance Execution: Establish and enforce data governance policies and standards within enterprise applications, reporting, and analytics platforms. Ensure data quality, compliance, and reporting integrity through consistent execution, monitoring, and remediation. Proactively identify data risks, gaps, or compliance concerns within the applications domain and escalate with recommended corrective actions. AI Enablement & Tool Adoption: Drive the implementation and operationalization of approved AI tools and platforms. Provide guidance to teams on the practical use of AI solutions aligned with established corporate AI strategy and governance. Monitor emerging technologies and share operational recommendations with senior leadership. Team Leadership & Development: Manage and mentor IT staff, promoting accountability, collaboration, and continuous improvement. Support talent development through coaching, training, and performance management. Assist with workforce planning and skills development. Technology Operations & Execution: Establish and execute collaboratively defined IT strategy and initiatives into detailed operational plans, milestones, and deliverables within the enterprise applications domain. Drive execution, monitor system performance, and identify improvement opportunities, providing clear operational insights and recommendations to senior leadership to inform prioritization and decision-making. Financial & Vendor Management: Support IT budget management for enterprise applications through cost tracking, operational forecasting, and optimization recommendations. Assist with vendor management activities related to ERP, reporting, and analytics platforms, including contract administration, performance monitoring, and renewal preparation. Provide operational input to vendor evaluations and negotiations. Qualifications/Requirements: Bachelor's Degree required. MBA preferred. Minimum of 10 years directly leading IT teams & initiatives. Experience in the alcohol beverage experience preferred. Experience with VIP & Circana data is strongly desired. Expert in Excel with regards to Data Management, Reporting, and Data Analysis. Experience with relational databases is a plus. Proven track record with ERP implementations (Microsoft Dynamics 365). Deep knowledge of PowerBI development including DAX programming. Strong background in data governance and compliance. Hands-on experience with driving AI technologies towards automation and increased efficiency. Demonstrated ability to build and develop high-performing teams. Experience managing IT budgets and evaluating cost centers. Skilled in contract negotiations and vendor management. Excellent communication and leadership skills. Superior organizational skills, detail oriented, must be able to manage multiple priorities and meet deadlines. Demonstrates initiative, flexibility, teamwork, maturity under pressure, and anticipates and resolves problems. Self-starter, passion to challenge the status quo, curiosity, desire, and ability to think beyond surface level, dive deeper into financials and strategic thinking. Note - To be considered for this role, we require all candidates to complete a brief survey so we can see how it may apply to your work-related needs. Survey Link: Director of Information Systems Salary Range: $150-180k annual Benefits Overview: Palm Bay offers a competitive compensation package including medical, dental, vision, life insurance, 401(K), paid vacation, personal time off and 11 paid company holidays. Palm Bay International is an equal opportunity employer.

Blackstone Industrial provides innovative, high-quality, and sustainable solutions for critical rotating and static equipment. As one of North America's leading technical service providers, we excel in field services, parts, repairs, and engineering. Trusted by industries such as heavy oil and refining, petrochemical, power generation, energy transmission, and agriculture, Blackstone is shaping the future of compressor maintenance and operation, striving to set new benchmarks. As we expand our operations globally, we are seeking a dynamic and motivated individual to join our team. We are seeking a Director, Information Systems with a strong foundation in industrial and systems engineering to lead the design, integration, and optimization of our enterprise data and applications environment. This role will combine engineering principles, operations research, and information systems to deliver scalable decision-support tools for Services, Supply Chain, Operations, Finance, IT, and Sales, ensuring measurable ROI and operational excellence. RESPONSIBILITIES Define, Develop and execute the enterprise data strategy and roadmap (12-24 months). Stand up secure, scalable data pipelines (ELT/ETL), a data warehouse/lake, and semantic models (e.g., Snowflake/BigQuery). Implement Power BI (governance, DAX models, shared datasets) and drive self-service analytics adoption across the business. Build trusted datasets for Services (work orders, job cost, utilization, reliability KPIs), Parts Supply Chain (forecasting, inventory strategies, vendor performance), and Sales Enablement (pipeline health, pricing/margin analytics). Apply industrial engineering techniques (queuing models, forecasting, utilization analysis, reliability KPIs) to operational datasets for optimization. Establish data quality, lineage, access controls (RBAC), and change management. Own and manage integrations between ERP/CMMS (e.g., Business Central, ViewPoint Spectrum), CRM (e.g., Salesforce), finance, and field/mobile apps (API-first, event-driven where practical). Manage a small internal/contract engineering team to deliver custom applications (e.g., technician mobile workflows, quoting tools) with disciplined SDLC, CI/CD, and documentation. Manage iPaaS/ELT, warehouse, BI, and development tool vendors. Translate business questions into analytics and product increments and run a disciplined intake/prioritization process. Deliver training and adoption programs for cross-functional teams. Develop KPI catalogs, playbooks, and decision-support dashboards that directly impact efficiency, reliability, and margin. Communicate progress, risks, and outcomes to leadership with measurable ROI. EDUCATION & EXPERIENCE BS/MS in Computer Science, Information Systems, Industrial Engineering, or equivalent experience. 8-12+ years in industrial/systems, data/analytics, or information systems, including hands-on buildouts in a B2B/industrial or field-services context. Proven experience building and operating production data platforms (pipelines + warehouse/lake + BI) end-to-end. Strong proficiency in SQL (analytic/window functions, performance tuning) and Python (pandas/pyarrow, basic APIs/ETL). Implemented Power BI at scale (dataset governance, DAX, RLS, deployment pipelines). Delivered integrations across ERP/CMMS/CRM/Finance using modern integration patterns (REST/GraphQL, webhooks, message queues). Team leadership experience (hiring/mentoring engineers, managing contractors, roadmap ownership, and cross-functional stakeholder management). KNOWLEDGE & SKILLS Outcome-oriented approach; ability to define the decision, deliver the dataset/app, and measure the impact (margin, cycle time, fill rate, utilization). Practical architecture bias (buy/assemble where possible, build where it differentiates). Security-by-design (least privilege, data classification, auditability, PII/security, SOC2/ISO27001 familiarity is a plus). Clear communicator who can brief executives and coach frontline users. Work Model: Ability to work full-time, 40+ hours per week (Travel required: Hybrid with monthly Houston site visits and periodic visits to shops/customer sites). Highly Desired Tools (Nice-to-Haves) Experience with dbt, Airflow/Prefect, Fivetran/Matillion, Kafka/EventBridge, Snowflake/BigQuery/Azure Synapse, PostgreSQL/SQL Server, and Power Platform (Power Apps/Automate).

Job DescriptionSalary: Blackstone Industrial provides innovative, high-quality, and sustainable solutions for critical rotating and static equipment. As one of North Americas leading technical service providers, we excel in field services, parts, repairs, and engineering. Trusted by industries such as heavy oil and refining, petrochemical, power generation, energy transmission, and agriculture, Blackstone is shaping the future of compressor maintenance and operation, striving to set new benchmarks. As we expand our operations globally, we are seeking a dynamic and motivated individual to join our team. We are seeking a Director, Information Systems with a strong foundation in industrial and systems engineering to lead the design, integration, and optimization of our enterprise data and applications environment. This role will combine engineering principles, operations research, and information systems to deliver scalable decision-support tools for Services, Supply Chain, Operations, Finance, IT, and Sales, ensuring measurable ROI and operational excellence. RESPONSIBILITIES Define, Develop and execute the enterprise data strategy and roadmap (1224 months). Stand up secure, scalable data pipelines (ELT/ETL), a data warehouse/lake, and semantic models (e.g., Snowflake/BigQuery). Implement Power BI (governance, DAX models, shared datasets) and drive self-service analytics adoption across the business. Build trusted datasets for Services (work orders, job cost, utilization, reliability KPIs), Parts Supply Chain (forecasting, inventory strategies, vendor performance), and Sales Enablement (pipeline health, pricing/margin analytics). Apply industrial engineering techniques (queuing models, forecasting, utilization analysis, reliability KPIs) to operational datasets for optimization. Establish data quality, lineage, access controls (RBAC), and change management. Own and manage integrations between ERP/CMMS (e.g., Business Central, ViewPoint Spectrum), CRM (e.g., Salesforce), finance, and field/mobile apps (API-first, event-driven where practical). Manage a small internal/contract engineering team to deliver custom applications (e.g., technician mobile workflows, quoting tools) with disciplined SDLC, CI/CD, and documentation. Manage iPaaS/ELT, warehouse, BI, and development tool vendors. Translate business questions into analytics and product increments and run a disciplined intake/prioritization process. Deliver training and adoption programs for cross-functional teams. Develop KPI catalogs, playbooks, and decision-support dashboards that directly impact efficiency, reliability, and margin. Communicate progress, risks, and outcomes to leadership with measurable ROI. EDUCATION & EXPERIENCE BS/MS in Computer Science, Information Systems, Industrial Engineering, or equivalent experience. 812+ years in industrial/systems, data/analytics, or information systems, including hands-on buildouts in a B2B/industrial or field-services context. Proven experience building and operating production data platforms (pipelines + warehouse/lake + BI) end-to-end. Strong proficiency in SQL (analytic/window functions, performance tuning) and Python (pandas/pyarrow, basic APIs/ETL). Implemented Power BI at scale (dataset governance, DAX, RLS, deployment pipelines). Delivered integrations across ERP/CMMS/CRM/Finance using modern integration patterns (REST/GraphQL, webhooks, message queues). Team leadership experience (hiring/mentoring engineers, managing contractors, roadmap ownership, and cross-functional stakeholder management). KNOWLEDGE & SKILLS Outcome-oriented approach; ability to define the decision, deliver the dataset/app, and measure the impact (margin, cycle time, fill rate, utilization). Practical architecture bias (buy/assemble where possible, build where it differentiates). Security-by-design (least privilege, data classification, auditability, PII/security, SOC2/ISO27001 familiarity is a plus). Clear communicator who can brief executives and coach frontline users. Work Model: Ability to work full-time, 40+ hours per week (Travel required: Hybrid with monthly Houston site visits and periodic visits to shops/customer sites). Highly Desired Tools (Nice-to-Haves) Experience with dbt, Airflow/Prefect, Fivetran/Matillion, Kafka/EventBridge, Snowflake/BigQuery/Azure Synapse, PostgreSQL/SQL Server, and Power Platform (Power Apps/Automate).

Blackstone Industrial provides innovative, high-quality, and sustainable solutions for critical rotating and static equipment. As one of North America's leading technical service providers, we excel in field services, parts, repairs, and engineering. Trusted by industries such as heavy oil and refining, petrochemical, power generation, energy transmission, and agriculture, Blackstone is shaping the future of compressor maintenance and operation, striving to set new benchmarks. As we expand our operations globally, we are seeking a dynamic and motivated individual to join our team. We are seeking a Director, Information Systems with a strong foundation in industrial and systems engineering to lead the design, integration, and optimization of our enterprise data and applications environment. This role will combine engineering principles, operations research, and information systems to deliver scalable decision-support tools for Services, Supply Chain, Operations, Finance, IT, and Sales, ensuring measurable ROI and operational excellence. RESPONSIBILITIES * Define, Develop and execute the enterprise data strategy and roadmap (12-24 months). * Stand up secure, scalable data pipelines (ELT/ETL), a data warehouse/lake, and semantic models (e.g., Snowflake/BigQuery). * Implement Power BI (governance, DAX models, shared datasets) and drive self-service analytics adoption across the business. * Build trusted datasets for Services (work orders, job cost, utilization, reliability KPIs), Parts Supply Chain (forecasting, inventory strategies, vendor performance), and Sales Enablement (pipeline health, pricing/margin analytics). * Apply industrial engineering techniques (queuing models, forecasting, utilization analysis, reliability KPIs) to operational datasets for optimization. * Establish data quality, lineage, access controls (RBAC), and change management. * Own and manage integrations between ERP/CMMS (e.g., Business Central, ViewPoint Spectrum), CRM (e.g., Salesforce), finance, and field/mobile apps (API-first, event-driven where practical). * Manage a small internal/contract engineering team to deliver custom applications (e.g., technician mobile workflows, quoting tools) with disciplined SDLC, CI/CD, and documentation. * Manage iPaaS/ELT, warehouse, BI, and development tool vendors. * Translate business questions into analytics and product increments and run a disciplined intake/prioritization process. * Deliver training and adoption programs for cross-functional teams. * Develop KPI catalogs, playbooks, and decision-support dashboards that directly impact efficiency, reliability, and margin. * Communicate progress, risks, and outcomes to leadership with measurable ROI. EDUCATION & EXPERIENCE * BS/MS in Computer Science, Information Systems, Industrial Engineering, or equivalent experience. * 8-12+ years in industrial/systems, data/analytics, or information systems, including hands-on buildouts in a B2B/industrial or field-services context. * Proven experience building and operating production data platforms (pipelines + warehouse/lake + BI) end-to-end. * Strong proficiency in SQL (analytic/window functions, performance tuning) and Python (pandas/pyarrow, basic APIs/ETL). * Implemented Power BI at scale (dataset governance, DAX, RLS, deployment pipelines). * Delivered integrations across ERP/CMMS/CRM/Finance using modern integration patterns (REST/GraphQL, webhooks, message queues). * Team leadership experience (hiring/mentoring engineers, managing contractors, roadmap ownership, and cross-functional stakeholder management). KNOWLEDGE & SKILLS * Outcome-oriented approach; ability to define the decision, deliver the dataset/app, and measure the impact (margin, cycle time, fill rate, utilization). * Practical architecture bias (buy/assemble where possible, build where it differentiates). * Security-by-design (least privilege, data classification, auditability, PII/security, SOC2/ISO27001 familiarity is a plus). * Clear communicator who can brief executives and coach frontline users. * Work Model: Ability to work full-time, 40+ hours per week (Travel required: Hybrid with monthly Houston site visits and periodic visits to shops/customer sites). Highly Desired Tools (Nice-to-Haves) * Experience with dbt, Airflow/Prefect, Fivetran/Matillion, Kafka/EventBridge, Snowflake/BigQuery/Azure Synapse, PostgreSQL/SQL Server, and Power Platform (Power Apps/Automate).

We're looking for a Director of Information Systems who blends business leadership with technical credibility to drive execution across software engineering, data platforms, business application services, and enterprise integrations. This is a hands-on leadership role focused on optimizing our ability to execute with the tools we have. You'll lead teams through managers across a variety of disciplines while partnering closely with functional teams and business units across our portfolio. Further, this role will have dotted-line authority aimed at ensuring business-dedicated information systems teams have the tools and support they need to deliver through standard practices or value-added exceptions. If you thrive in multi-hat environments, can translate business priorities into technology outcomes, and possess the knowledge to ask the right questions and ensure technical excellence without being the lead engineer, this role is for you! The Basics: Location: Midvale, UT Days/Hours: Monday - Friday Onsite Data-Stack Used: DBT, AirFlow, Snowflake, & Power BI These are just a few of the benefits you can expect from working with Savage: Excellent benefits including medical, dental, vision, PTO, Holidays, Profit Sharing, and 401(k) with match. Uniform Services Time Off (USTO) Uniform Services Differential Pay A culture that appreciates Team Members What you'll be doing: Oversee our continued strengthening of software engineering practices: Solidify foundational processes Improve maintainability of proprietary applications Eliminate key-person risk. Lead enterprise integration functions: Evaluate and implement a cost-effective, enterprise-grade integration platform Establish processes for ensuring integrations are visible and deliberately architected across the organization Advance our data platform strategy: Support continued adoption of our modernized data-stack (DBT, AirFlow, Snowflake & Power BI) in ways that create real value across the portfolio Elevate work prioritization and communication across functions: Align priorities and optimize work management and communication through Jira Partner with Accounting, Finance & HR: Optimize processes and systems (Dayforce, Coupa, Oracle, OneStream) Drive vendor ROI: Negotiate agreements to ensure we maintain and improve scalable cost structures Lead and develop teams: Coach managers, foster accountability, and build a culture of problem-solving and continuous improvement. Champion change: Engage cross-functional stakeholders, lead adoption, and communicate actively to ensure success. Requirements to be successful in this position: 10-15 years of experience, including 5+ years in leadership roles managing managers and cross-functional teams. Strong technical foundation across multiple domains in the defined area of responsibility Proven ability to translate business priorities into technology outcomes and champion the delivery of technology solutions. Skilled in pragmatic process management (may be agile-inspired, but not rigid); strong prioritization and stakeholder communication. Bachelor's degree in Computer Science, Information Systems, or related field MBA or equivalent business experience preferred. Comfortable in ambiguous environments, willing to jump in and lead projects directly.

We're looking for a Director of Information Systems who blends business leadership with technical credibility to drive execution across software engineering, data platforms, business application services, and enterprise integrations. This is a hands-on leadership role focused on optimizing our ability to execute with the tools we have. You'll lead teams through managers across a variety of disciplines while partnering closely with functional teams and business units across our portfolio. Further, this role will have dotted-line authority aimed at ensuring business-dedicated information systems teams have the tools and support they need to deliver through standard practices or value-added exceptions. If you thrive in multi-hat environments, can translate business priorities into technology outcomes, and possess the knowledge to ask the right questions and ensure technical excellence without being the lead engineer, this role is for you! The Basics: Location: Midvale, UT Days/Hours: Monday - Friday Onsite Data-Stack Used: DBT, AirFlow, Snowflake, & Power BI These are just a few of the benefits you can expect from working with Savage: Excellent benefits including medical, dental, vision, PTO, Holidays, Profit Sharing, and 401(k) with match. Uniform Services Time Off (USTO) Uniform Services Differential Pay A culture that appreciates Team Members What you'll be doing: Oversee our continued strengthening of software engineering practices: Solidify foundational processes Improve maintainability of proprietary applications Eliminate key-person risk. Lead enterprise integration functions: Evaluate and implement a cost-effective, enterprise-grade integration platform Establish processes for ensuring integrations are visible and deliberately architected across the organization Advance our data platform strategy: Support continued adoption of our modernized data-stack (DBT, AirFlow, Snowflake & Power BI) in ways that create real value across the portfolio Elevate work prioritization and communication across functions: Align priorities and optimize work management and communication through Jira Partner with Accounting, Finance & HR: Optimize processes and systems (Dayforce, Coupa, Oracle, OneStream) Drive vendor ROI: Negotiate agreements to ensure we maintain and improve scalable cost structures Lead and develop teams: Coach managers, foster accountability, and build a culture of problem-solving and continuous improvement. Champion change: Engage cross-functional stakeholders, lead adoption, and communicate actively to ensure success. Requirements to be successful in this position: 10-15 years of experience, including 5+ years in leadership roles managing managers and cross-functional teams. Strong technical foundation across multiple domains in the defined area of responsibility Proven ability to translate business priorities into technology outcomes and champion the delivery of technology solutions. Skilled in pragmatic process management (may be agile-inspired, but not rigid); strong prioritization and stakeholder communication. Bachelor's degree in Computer Science, Information Systems, or related field MBA or equivalent business experience preferred. Comfortable in ambiguous environments, willing to jump in and lead projects directly.

Q Center is looking for a Full Time IT Administrator to join our team! Job Summary The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data. This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm. Starting rate for this position is $70,000/year. Benefits Paid time off 401(K) with employer match Holiday Pay Medical, Dental and Vision Insurance with Wellness Credits Employee Assistance Program Basic Life, AD&D Disability Benefits Employee Meals Education & Experience: Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required. Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure. Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers. Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools. Physical requirements: Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates. Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments. Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction. Define and implement department objectives and standard operating procedures. Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet. Conduct departmental training, departmental meetings developing associate morale and skills. Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved. Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming. Keep immediate supervisor fully informed of all problems or matters requiring their attention. Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction. Maintain a clean, organized work area and manage all necessary department supplies. Ensure overall associate and guest satisfaction and safety is achieved. Perform other related duties as assigned. Maintain servers, networks, operating systems, and hardware devices. Perform system updates, backups, and routine maintenance. Troubleshoot hardware, software, and network issues. Assist users with technical problems and access requests. Create, manage, and secure user accounts, permissions, and roles. Enforce access control and authentication policies. Monitor systems for security threats. Implement security tools, patches, and policies. Support backup and disaster recovery processes. Track uptime, performance, and resource usage. Identify and resolve bottlenecks or failures. Maintain inventory of hardware and software. Handle software installations, licensing, and updates. Assist with technology upgrades, migrations, and new system implementations. Recommend improvements to enhance efficiency and reliability. The Q Center: Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law Supplement Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to ******************* and provide the job title to which you are applying.

Job DescriptionQ Center is looking for a Full Time IT Administrator to join our team! Job Summary The IT Administrator is responsible for managing, maintaining, and supporting Q Center's technology infrastructure to ensure secure, reliable, and efficient operations. This role oversees networks, servers, systems, and user devices while ensuring compliance with IT policies and security standards. The IT Administrator also monitors system performance, troubleshoots issues, coordinates technology upgrades, and implements solutions that enhance productivity and protect company data. This position is on-site, with a schedule that may include evenings and weekends, generally a 45 hour workweek from 7:00am - 4:30pm.Starting rate for this position is $70,000/year. Benefits Paid time off 401(K) with employer match Holiday Pay Medical, Dental and Vision Insurance with Wellness Credits Employee Assistance Program Basic Life, AD&D Disability Benefits Employee Meals Education & Experience: Bachelor's Degree: Computer Science, Engineering, Information Technology, MIS, or related field required. Advanced understanding of the Microsoft Technology Stack: Exchange/email, M365, Active Directory/Entra, VMWare (vSphere), Intune, Teams, SharePoint, Defender and Group Policy management Experience with Cisco Routers, SonicWall Firewalls, and Cisco Switching components/infrastructure. Experience with configuring and troubleshooting wireless infrastructures, including access points and controllers. Knowledge of operating systems, enterprise backup / recovery procedures, and system performance-monitoring tools. Physical requirements: Associate must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow associates. Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments. Maximize financial performance while upholding quality standards and maximizing levels of associate and guest satisfaction. Define and implement department objectives and standard operating procedures. Maintain Q Center Standard Operating Procedures regarding Purchase Orders in Birchstreet. Conduct departmental training, departmental meetings developing associate morale and skills. Ensure training and compliance of all associates on Standard Operating Procedures, Q Center policies, technical tasks and risk management is achieved. Operate all aspects of the department computer system, including software maintenance, report generation and analysis, and simple programming. Keep immediate supervisor fully informed of all problems or matters requiring their attention. Respond to all associate and guest requests, problems, complaints and/or accidents presented through various channels, in an attentive, courteous, and efficient manner; follow up to ensure guest and associate satisfaction. Maintain a clean, organized work area and manage all necessary department supplies. Ensure overall associate and guest satisfaction and safety is achieved. Perform other related duties as assigned. Maintain servers, networks, operating systems, and hardware devices. Perform system updates, backups, and routine maintenance. Troubleshoot hardware, software, and network issues. Assist users with technical problems and access requests. Create, manage, and secure user accounts, permissions, and roles. Enforce access control and authentication policies. Monitor systems for security threats. Implement security tools, patches, and policies. Support backup and disaster recovery processes. Track uptime, performance, and resource usage. Identify and resolve bottlenecks or failures. Maintain inventory of hardware and software. Handle software installations, licensing, and updates. Assist with technology upgrades, migrations, and new system implementations. Recommend improvements to enhance efficiency and reliability. The Q Center:Q Center is more than a conference center - it's an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn't just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest's premier special event venues! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law. EEO is the Law Supplement Notice Pay Transparency If you require a reasonable accommodation to complete an application, please email your request to ******************* and provide the job title to which you are applying.

Responsibilities Resolve IT system issues for restaurants, management and corporate office staff via phone, email, remote desktop access and site visits Identify restaurant and back office technical issues and use appropriate troubleshooting steps leading to resolution Manage and maintain IT infrastructure such as point of sale systems, servers, workstations, laptops, network devices, surveillance and phone systems. Supervises 3rd party work to ensure professional and security standards are maintained. Assist with new infrastructure and application initiatives that are developed, purchased, or outsourced to meet business needs Train end users on IT related systems, software, and processes Write support knowledge articles, how-to documentation, and process and procedure task lists. Stay abreast of technology changes, emerging technologies, and relevant regulatory requirements Be available on call as needed Requirements: 3-5 years relevant IT experience Restaurant/Retail experience preferred Experience with Micros and Toast POS systems strongly preferred Familiarity and experience working with Google Suite, MS Office, Windows, MacOS, IOS, IT ticketing systems, remote systems management software, surveillance systems Understanding of low voltage wiring installation and troubleshooting Undergraduate degree in Computer Science or a similar technology related field or relevant work experience required Self-starter with willingness to work hands-on Excellent problem-solving skills: recognize, analyze and resolve effectively Must be detail-oriented and organized with excellent communication skills, verbal and written with technical and non technical audiences Passion to learn, develop, and grow Willing and capable of regularly scheduled after hours and weekend on-call work

A Taste of Who We Are: Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our Mission Delight our guest. Every meal. Every day. Our Core Values Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time. Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences. Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way. Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services. The Experience You'll Create: The IT Infrastructure Administrator is responsible for supporting, maintaining, and improving the organization's network and server environments across both on-premise and cloud platforms. This role provides Tier 2/3 escalation support for the IT Support team and is critical to ensuring the availability, performance, and security of infrastructure services. The ideal candidate is a hands-on generalist across infrastructure technologies with deep expertise in one or two core areas such as networking, cloud platforms, or systems administration. * Administer and support on-premises and cloud-based server environments (Windows/Linux). * Manage and troubleshoot enterprise network infrastructure, including LAN, WAN, Wi-Fi, VPN, firewalls, and switching. * Act as escalation support for complex infrastructure issues from the IT Support team. * Monitor system performance, availability, and capacity; proactively address issues. * Implement and maintain backups, disaster recovery, and high-availability solutions. * Support cloud infrastructure services (IaaS/PaaS), including resource provisioning and optimization. * Partner with security teams to implement patching, access controls, and infrastructure security standards. * Participate in infrastructure projects, including upgrades, migrations, and modernization efforts. * Maintain accurate technical documentation, diagrams, and standard operating procedures. * Identify opportunities for automation, standardization, and operational improvement. * Recruit and develop high-performing technical teams. * Performs other related duties as assigned. Ingredients for Thriving: * 5+ years of experience in IT infrastructure or systems administration roles. * Hands-on experience with both on-premises and cloud infrastructure environments. * Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching). * Experience supporting Windows Server and/or Linux systems. * Ability to troubleshoot complex, cross-technology infrastructure issues. * Experience serving as Tier 2 or Tier 3 support in an enterprise environment. * Strong documentation and communication skills. * Deep expertise in one or two infrastructure domains (e.g., networking, Azure, virtualization). * Experience with virtualization platforms (VMware, Hyper-V, or cloud equivalents). * Familiarity with security, monitoring, backup, and automation tools. * Relevant certifications (Azure, Microsoft, VMware). Location(s) & Logistics: * Prolonged periods of sitting at a desk and working on a computer. * The role will be hybrid with locations in Sterling Heights and Troy. * Occasional Travel is required for this role to visit customer sites and warehouses Savor the Benefits: We offer a range of benefits for eligibles team members, including: * Health Coverage - Medical, Dental and Vision * Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness * 401(k) * Paid Parental Leave * Generous PTO Policy * Wellness Programs * Additional Perks To see a summary of current benefits, please visit **************************************************************** #LI-KR1

About Roberts Resorts & Communities This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together. Position Summary We are hiring a hands-on IT Systems Administrator to own day-to-day IT operations across a distributed, multi-location environment (approximately 25 locations). This role provides both Tier 1 and Tier 2 support-handling frontline user support while also owning administration of core platforms and escalations. Responsibilities include Microsoft 365 administration, endpoint and network operations, baseline cybersecurity, provider coordination, and disciplined documentation/asset management. Location: On-site in Scottsdale, AZ. Performance Objectives Provide Tier 1 support and Tier 2 escalation for end users; triage, resolve, and coordinate onsite support when needed. Administer and support cloud based identities including Microsoft 365 (users, groups, licensing, security settings), Adobe, Google Workspace and Apple Business Manager operations where applicable. Manage endpoint standards, patching cadence, and common deployments; support multi-site networking troubleshooting and basic health monitoring. Coordinate telecom/VoIP and connectivity troubleshooting with providers and contractors across locations. Maintain IT documentation, inventory, renewal tracking, and vendor/contractor coordination. Consistently meets agreed response and resolution targets for Tier 1 and Tier 2 requests across locations, with clear communication and reliable follow-through. Reduces repeat issues by performing effective troubleshooting, documenting fixes, and applying root-cause remediation (not just temporary workarounds). Maintains secure, stable operations through timely patching, controlled change practices, and minimal unplanned downtime. Keeps identity and access hygiene strong (MFA enforcement, least privilege, and periodic access reviews) and responds effectively to phishing/compromise events. Delivers accurate and on-time onboarding/offboarding and access changes; maintains clean licensing, device assignment, and user lifecycle records. Manages providers and renewals proactively (telecom/VoIP, ISPs, domains/DNS, hosting, SaaS) to prevent service interruptions. Maintains accurate inventories, current documentation/runbooks, and clear site/contractor instructions that improve support consistency. Provides concise status reporting on recurring issues, risk items, and improvement opportunities; executes agreed improvements without disrupting business operations. Core Technology Stack: Microsoft 365 (primary stack) Google Workspace Apple Business Manager Domain registrar accounts + DNS management (e.g., Cloudflare DNS) Email perimeter security filtering Microsoft 365 backup solution (platform familiarity preferred) Hosted QuickBooks VM environment + Intuit QuickBooks Enterprise WordPress web hosting Adobe Rent Manager (Accounting) (Hosted RDP Environment as well as a Web Portal) Newbook (Reservations) Hubspot - CRM (Marketing Dept is acting Admin) Requirements Key Competencies: Preferred Demonstrated understanding of Tier 3 support concepts, including advanced troubleshooting methodology, root-cause analysis, change control, and escalation readiness for complex infrastructure issues. Familiarity with device lifecycle workflows. Experience supporting Microsoft RDP in a hosted VM environment. Education & Experience: 5+ years in IT support/administration with Tier 2 responsibilities (or equivalent). Hands-on Microsoft 365 administration experience (user, licensing, security/mail flow fundamentals). Experience with cloud email security filtering, DNS management, and VoIP administration portals. Experience supporting a distributed/multi-site environment and coordinating onsite support via contractors. Strong troubleshooting, communication, and documentation skills. Benefits and Perks We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you'll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including: Medical, Dental, and Vision coverage for you and your dependents Employer-paid life insurance for peace of mind A full menu of voluntary coverages - STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans 80 hours of PTO plus 11 paid holidays to recharge and refresh 401(k) with a 3% company match to invest in your future The chance to be part of an inclusive, supportive community where your contributions matter Complimentary stay at one of our resorts - enjoy the lifestyle you help create! Commitment to Diversity Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

I.T. Systems Administrator Levels I, II, III Department: Information Technologies (I.T.) The Systems Administrator's role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The System Administrator Levels I, II and III will equally apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in, order to maximize the benefit of IT systems investments. All levels are responsible for exact duties and tasks, share equivalent access to complete all duties, tiers may have additional projects and deadlines determined by department Management. Duties and Responsibilities (Specific areas of responsibilities, included but not limited to). Design and deploy new applications and enhancements to existing applications, software, and operating systems. Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems. Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams. Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies. Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems. Ensure system connectivity of all servers, shared software, groupware, and other applications. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Ensure compatibility and interoperability of in-house computing systems. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems. Conduct research on software and systems products to justify recommendations and to support purchasing efforts. Monitor and test system performance; prepare and deliver system performance statistics and reports. Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services. Provide orientation and training to end-users for all modified and new systems. Monitors, maintains, supports, and optimizes all network and surveillance systems software, hardware, and associated systems. Applies proven communication, analytical, and problem-solving, skills to help identify, communicate, and resolve issues in, order to maximize the benefit of all system investments. Manages and maintains system and surveillance related data storage and all recording media and/or devices. Cleans and maintains camera domes regularly. Installs new surveillance equipment in and around the Enterprise premises, such as cameras, mounts, pole adapters, camera housings, and lens packages. Maintains inventory of all parts necessary for the maintenance of all network and surveillance systems. Troubleshoots and repairs the network and surveillance systems, including, data storage, cameras, computers, printers, recordable media/devices, and all programmable technology. Maintains and prepares records and reports that meet all regulatory requirements of all hardware and software repairs, including malfunctions. Reports any, and all camera or system malfunctions to the Surveillance and IT management teams. Additional working hours may be required. Some travel may be required. Performs other duties as assigned. Knowledge, Skills, and Abilities: Extensive experience with desktop and server operating systems, including all Windows Platforms. Extensive application support experience with Microsoft Office and knowledge of programming of SQL Databases. Working knowledge of a range of diagnostic, audit, and support utilities, Demonstrated progressive experience in the management of a Technical Services team. Strong understanding of the organization's goals and objectives. Exceptional written and oral communication skills. Strong documentation skills. Ability to absorb and retain information quickly. Keen attention, to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Knowledge of applicable data privacy practices and laws. Good project management skills. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user-friendly language. Highly self-motivated, and directed, with keen attention, to detail. Proven analytical and creative problem-solving abilities. Able to prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-oriented, collaborative environment. Assists IT Team by providing backup/relief support for all positions, as necessary. Demonstrated track record of reliability, responsiveness, and creativity. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Demonstrated track record of providing excellent guest service. Sitting or standing for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as computers and peripherals. Performs other duties as assigned. Minimum Qualifications: College diploma or university degree in the field of computer science, information sciences, or related field and/or 2 years equivalent work experience. Certifications in CompTIA A+/Network + preferred. Exceptional knowledge of computer hardware, including PC's, POS Terminals, Printers, etc. Must be able to work any shift, weekends, holidays, and special events, as needed. Must have employment eligibility in the U.S. Must be able to retain a valid gaming license.

Job Description About the Role The Application Development Manager's primary role is to plan, coordinate, maintain, and supervise all activities related to the design, development, implementation and ongoing support of organizational information systems and software applications, with a specific focus on, but not limited to, Financial and Purchasing software. This individual will be responsible for supporting, maintaining, and upgrading both new and existing systems, ensuring alignment with business needs and regulatory requirements. A strong background and direct experience with Purchasing and Financial systems software is required, and preference will be given to candidates with hands-on experience in Agilysys Stratton Warren. The Application Development Manager will leverage exceptional communication and problem-solving skills, as well as a thorough understanding of best practices, to guide their project team in the delivery of critical financial and purchasing solutions. Role Responsibilities Strategy & Planning Review and evaluate software project requests to determine the best approach for meeting organizational objectives or to recommend alternative solutions. Collaborate with business stakeholders and project teams to define and document requirements for software initiatives. Lead and participate in the pre-testing phase of development for systems stack by evaluating proposals, identifying potential challenges, and making informed recommendations. Ensure that development projects for applications stack meet business requirements, achieve end-user goals, and efficiently resolve any identified system issues. Analyze existing application effectiveness and efficiency and develop strategies for enhancement or optimization. Acquisition & Deployment Manage the development and deployment of new systems software and enhancements to existing applications. Ensure seamless integration of new software solutions into company's environments, meeting all compliance and interface specifications. Collaborate with designers and system owners to conduct thorough testing of new software programs and applications. Operational Management Guide and coordinate with the application development team in support of business operations related to Financial and Purchasing systems stack. Ensure user access to software stack is provisioned and maintained promptly and securely. Identify and resolve program errors and issues. Translate business requirements into technical specifications for project managers and developers. Coordinate with vendors and internal development teams to install enhancements and upgrades. Liaise with network administrators, software engineers, and vendors to ensure quality assurance, program logic, and data processing. Promote, disseminate, and enforce organizational policies, procedures, and quality assurance best practices related to software solutions. Requirements Four-year college diploma or university degree in computer systems design, computer science, information technology, or an equivalent combination of education and experience. Proven experience participating in the direction, development, and implementation of Financial and Purchasing software solutions. Direct, hands-on experience with automated software and system management tools relevant to Financial and Purchasing systems. Experience with the financial cycle in large organizations: requisitions, purchase orders, invoicing, payments, accruals, G/L postings, fixed assets, depreciation and budgeting. Required: Substantial experience with Purchasing software; Preference: Experience with Agilysys Stratton Warren. Demonstrated project management skills with exposure to project-based work structures and lifecycle models. Excellent understanding of the organization's goals and objectives, with a focus on Financial and Purchasing operations. Strong customer-service and stakeholder engagement orientation. Outstanding written and oral communication skills. Excellent listening and interpersonal skills. Ability to communicate complex technical concepts in both technical and user-friendly language. Ability to conduct research and stay current on trends and products relevant to application developments in Financial and Purchasing domains. Highly self-motivated and proactive, with keen attention to detail. Able to prioritize and execute tasks in a fast-paced, high-pressure environment. Experience working collaboratively in a team-oriented environment. Willingness to work occasional evenings and weekends to meet project deadlines. Ability to sit for extended periods and dexterity to operate a computer keyboard, mouse, and related components. Physically able to participate in training sessions, presentations, and meetings as required. Benefits Free meal on shift Training & Development Health Care Plan (Medical, Dental & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Free Parking Salary: $86,900-$121,700

About the Role The Application Development Manager's primary role is to plan, coordinate, maintain, and supervise all activities related to the design, development, implementation and ongoing support of organizational information systems and software applications, with a specific focus on, but not limited to, Financial and Purchasing software. This individual will be responsible for supporting, maintaining, and upgrading both new and existing systems, ensuring alignment with business needs and regulatory requirements. A strong background and direct experience with Purchasing and Financial systems software is required, and preference will be given to candidates with hands-on experience in Agilysys Stratton Warren. The Application Development Manager will leverage exceptional communication and problem-solving skills, as well as a thorough understanding of best practices, to guide their project team in the delivery of critical financial and purchasing solutions. Role Responsibilities Strategy & Planning Review and evaluate software project requests to determine the best approach for meeting organizational objectives or to recommend alternative solutions. Collaborate with business stakeholders and project teams to define and document requirements for software initiatives. Lead and participate in the pre-testing phase of development for systems stack by evaluating proposals, identifying potential challenges, and making informed recommendations. Ensure that development projects for applications stack meet business requirements, achieve end-user goals, and efficiently resolve any identified system issues. Analyze existing application effectiveness and efficiency and develop strategies for enhancement or optimization. Acquisition & Deployment Manage the development and deployment of new systems software and enhancements to existing applications. Ensure seamless integration of new software solutions into company's environments, meeting all compliance and interface specifications. Collaborate with designers and system owners to conduct thorough testing of new software programs and applications. Operational Management Guide and coordinate with the application development team in support of business operations related to Financial and Purchasing systems stack. Ensure user access to software stack is provisioned and maintained promptly and securely. Identify and resolve program errors and issues. Translate business requirements into technical specifications for project managers and developers. Coordinate with vendors and internal development teams to install enhancements and upgrades. Liaise with network administrators, software engineers, and vendors to ensure quality assurance, program logic, and data processing. Promote, disseminate, and enforce organizational policies, procedures, and quality assurance best practices related to software solutions. Requirements Four-year college diploma or university degree in computer systems design, computer science, information technology, or an equivalent combination of education and experience. Proven experience participating in the direction, development, and implementation of Financial and Purchasing software solutions. Direct, hands-on experience with automated software and system management tools relevant to Financial and Purchasing systems. Experience with the financial cycle in large organizations: requisitions, purchase orders, invoicing, payments, accruals, G/L postings, fixed assets, depreciation and budgeting. Required: Substantial experience with Purchasing software; Preference: Experience with Agilysys Stratton Warren. Demonstrated project management skills with exposure to project-based work structures and lifecycle models. Excellent understanding of the organization's goals and objectives, with a focus on Financial and Purchasing operations. Strong customer-service and stakeholder engagement orientation. Outstanding written and oral communication skills. Excellent listening and interpersonal skills. Ability to communicate complex technical concepts in both technical and user-friendly language. Ability to conduct research and stay current on trends and products relevant to application developments in Financial and Purchasing domains. Highly self-motivated and proactive, with keen attention to detail. Able to prioritize and execute tasks in a fast-paced, high-pressure environment. Experience working collaboratively in a team-oriented environment. Willingness to work occasional evenings and weekends to meet project deadlines. Ability to sit for extended periods and dexterity to operate a computer keyboard, mouse, and related components. Physically able to participate in training sessions, presentations, and meetings as required. Benefits Free meal on shift Training & Development Health Care Plan (Medical, Dental & Vision) Retirement Plan (401K) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Free Parking Salary: $86,900-$121,700

Job Description The IT Systems Administrator, under the direction of the Director of Kewadin IT, is responsible for the efficient operation, maintenance, and security of our casino gaming systems. This position will play a critical role in ensuring uninterrupted gaming operations, protecting customer data, and supporting the IT infrastructure of Kewadin Casinos. ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following) Configure, maintain, and troubleshoot casino gaming systems, including but not limited to slot machines, player tracking systems, electronic table games, POS, inventory management, Hotel PMS, and all other related hardware. Install, configure, and upgrade computer hardware, including servers, workstations, and peripherals. Ensure the availability and reliability of gaming and hospitality systems, minimizing downtime to maximize customer satisfaction. Stay up-to-date with gaming industry regulations and compliance standards, ensuring all systems adhere to these requirements. Conduct regular preventative maintenance on hardware systems to ensure optimal performance. Ensure compatibility of integration of new hardware components with existing systems. Collaborate with vendors to schedule and oversee maintenance and upgrades of gaming equipment. Respond promptly to technical issues and provide effective troubleshooting and resolution to minimize disruptions to gaming operations. Provide technical support to casino staff and assist with training on gaming systems. Implement monitoring tools to track system performance, identify issues, and proactively address potential problems. Generate regular reports on system performance, security and compliance for management review. Maintain detailed documentation of system configurations, procedures and troubleshooting steps. Ensure that all changes to the gaming systems are properly documented and tracked. Collaborate with IT teams, vendors, and other stakeholders to ensure the integration of gaming and hospitality systems with other casino technology infrastructure. Participate in cross-functional teams for system improvement projects. ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following) Conduct training sessions to educate users on new system features and functionalities. Participate in cross-functional teams for system improvement steps. Interact with customers and colleagues professionally, courteously, and ensure a positive customer experience. All other job-related duties as assigned. CONTACTS: Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, and outside vendor/service providers. PHYSICAL REQUIREMENTS: Position heavy with dual lifting of up to 100 pounds maximum and frequent lifting/carrying up to 50 pounds. Physical factors include constant use of hearing/near vision and typing; frequent sitting; occasional standing, walking, carrying/lifting/pushing and pulling of office supplies and small equipment; stooping, reaching, manual handling, midrange/far/field of vision, and driving and bending. Working conditions include occasional exposure to weather/extreme cold. Potential hazards include constant computer use and occasional exposure to moving mechanical parts, electric shock, infectious exposure from contact with public and equipment, and occasional travel. REQUIREMENTS: Education: Bachelor's Degree in Computer Science, Information Technology, or a related field or five years of proven experience in application support, preferably in a gaming or casino environment required. Experience: Three years of experience in a technology role supporting enterprise applications or data in a business environment. Certification/License: Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must undergo a criminal background investigation done under the rules of the National Indian Gaming Commission. Knowledge, Skills, and Abilities: Knowledge Gaming & Hospitality IT Systems: In-depth understanding of IT systems and infrastructure specific to the gaming and hospitality industry, including slot machines, table games, point-of-sale, hotel property management systems, cash handling and marketing kiosks, system interfaces, and security systems. Enterprise Applications and Data Systems: Strong knowledge of all enterprise applications used in the gaming and hospitality industry, such as slot accounting systems, point-of-sale, marketing, cash handling, player tracking systems, and hotel property management systems. Data Analysis and Reporting: Understanding of data analysis principles and tools to generate reports for management and regulatory compliance. Cybersecurity: Working knowledge of cybersecurity best practices and procedures to maintain system security and data integrity. Project Management and Change Management: Familiarity with project management methodologies and change management processes to ensure smooth implementation of IT initiatives. Skills Technical Support: Proven ability to diagnose and troubleshoot technical issues with enterprise applications and data systems, including a wide variety of system interfaces. Training and Development: Skilled in providing user training on enterprise applications and system functionalities. Problem-Solving: Highly analytical and resourceful in resolving complex technical problems with minimal disruption to operations in a 24/7/365 environment. Communication: Excellent written and verbal communication skills to effectively document issues, collaborate with users and internal IT teams, and provide clear technical explanations. Attention to Detail: Possesses a keen eye for detail to ensure accurate data entry, system configuration, and troubleshooting procedures. Abilities Time Management: Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a fast-paced environment. Adaptability: Flexible and adaptable to learn new technologies, systems, and procedures. Teamwork: Ability to collaborate effectively with colleagues, internal departments, and vendors to resolve issues and implement solutions. Customer Service: Maintains a positive and professional attitude while providing excellent technical support to users. Continuous Learning: Committed to continuous learning and staying updated with the latest advancements in gaming & hospitality IT. . Native American preferred. Job Posted by ApplicantPro

The IT Systems Administrator, under the direction of the Director of Kewadin IT, is responsible for the efficient operation, maintenance, and security of our casino gaming systems. This position will play a critical role in ensuring uninterrupted gaming operations, protecting customer data, and supporting the IT infrastructure of Kewadin Casinos. ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following) Configure, maintain, and troubleshoot casino gaming systems, including but not limited to slot machines, player tracking systems, electronic table games, POS, inventory management, Hotel PMS, and all other related hardware. Install, configure, and upgrade computer hardware, including servers, workstations, and peripherals. Ensure the availability and reliability of gaming and hospitality systems, minimizing downtime to maximize customer satisfaction. Stay up-to-date with gaming industry regulations and compliance standards, ensuring all systems adhere to these requirements. Conduct regular preventative maintenance on hardware systems to ensure optimal performance. Ensure compatibility of integration of new hardware components with existing systems. Collaborate with vendors to schedule and oversee maintenance and upgrades of gaming equipment. Respond promptly to technical issues and provide effective troubleshooting and resolution to minimize disruptions to gaming operations. Provide technical support to casino staff and assist with training on gaming systems. Implement monitoring tools to track system performance, identify issues, and proactively address potential problems. Generate regular reports on system performance, security and compliance for management review. Maintain detailed documentation of system configurations, procedures and troubleshooting steps. Ensure that all changes to the gaming systems are properly documented and tracked. Collaborate with IT teams, vendors, and other stakeholders to ensure the integration of gaming and hospitality systems with other casino technology infrastructure. Participate in cross-functional teams for system improvement projects. ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following) Conduct training sessions to educate users on new system features and functionalities. Participate in cross-functional teams for system improvement steps. Interact with customers and colleagues professionally, courteously, and ensure a positive customer experience. All other job-related duties as assigned. CONTACTS: Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, and outside vendor/service providers. PHYSICAL REQUIREMENTS: Position heavy with dual lifting of up to 100 pounds maximum and frequent lifting/carrying up to 50 pounds. Physical factors include constant use of hearing/near vision and typing; frequent sitting; occasional standing, walking, carrying/lifting/pushing and pulling of office supplies and small equipment; stooping, reaching, manual handling, midrange/far/field of vision, and driving and bending. Working conditions include occasional exposure to weather/extreme cold. Potential hazards include constant computer use and occasional exposure to moving mechanical parts, electric shock, infectious exposure from contact with public and equipment, and occasional travel. REQUIREMENTS: Education: Bachelor's Degree in Computer Science, Information Technology, or a related field or five years of proven experience in application support, preferably in a gaming or casino environment required. Experience: Three years of experience in a technology role supporting enterprise applications or data in a business environment. Certification/License: Must have a valid driver's license and be insurable by the Sault Tribe Insurance Department. Must undergo a criminal background investigation done under the rules of the National Indian Gaming Commission. Knowledge, Skills, and Abilities: Knowledge Gaming & Hospitality IT Systems: In-depth understanding of IT systems and infrastructure specific to the gaming and hospitality industry, including slot machines, table games, point-of-sale, hotel property management systems, cash handling and marketing kiosks, system interfaces, and security systems. Enterprise Applications and Data Systems: Strong knowledge of all enterprise applications used in the gaming and hospitality industry, such as slot accounting systems, point-of-sale, marketing, cash handling, player tracking systems, and hotel property management systems. Data Analysis and Reporting: Understanding of data analysis principles and tools to generate reports for management and regulatory compliance. Cybersecurity: Working knowledge of cybersecurity best practices and procedures to maintain system security and data integrity. Project Management and Change Management: Familiarity with project management methodologies and change management processes to ensure smooth implementation of IT initiatives. Skills Technical Support: Proven ability to diagnose and troubleshoot technical issues with enterprise applications and data systems, including a wide variety of system interfaces. Training and Development: Skilled in providing user training on enterprise applications and system functionalities. Problem-Solving: Highly analytical and resourceful in resolving complex technical problems with minimal disruption to operations in a 24/7/365 environment. Communication: Excellent written and verbal communication skills to effectively document issues, collaborate with users and internal IT teams, and provide clear technical explanations. Attention to Detail: Possesses a keen eye for detail to ensure accurate data entry, system configuration, and troubleshooting procedures. Abilities Time Management: Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a fast-paced environment. Adaptability: Flexible and adaptable to learn new technologies, systems, and procedures. Teamwork: Ability to collaborate effectively with colleagues, internal departments, and vendors to resolve issues and implement solutions. Customer Service: Maintains a positive and professional attitude while providing excellent technical support to users. Continuous Learning: Committed to continuous learning and staying updated with the latest advancements in gaming & hospitality IT. . Native American preferred.