Senior Director jobs at Marriott International - 2171 jobs

A national travel association in Washington, DC is seeking a Senior Vice President, Operations to lead transformational change in internal operations and enhance organizational culture. The ideal candidate will have extensive experience in operational leadership across finance, HR, and IT, and a proven record in managing change effectively. Salary is competitive at $275K-$300K with bonuses, alongside benefits like healthcare, paid leave, and professional development support. #J-18808-Ljbffr

A leading hospitality company is seeking a Vice President for Finance in Chicago, Illinois. The ideal candidate will oversee financial planning, reporting, and analysis for the company's hotel portfolio. You'll be responsible for optimizing financial processes, ensuring standardization, and leading financial initiatives to drive performance. Candidates must demonstrate strong financial leadership experience, fluency in Spanish, and an education in Finance or Accounting. This role offers substantial salary potential, professional growth opportunities, and a diverse working environment. #J-18808-Ljbffr

A leading car sharing marketplace is seeking a Senior Strategy & Planning Manager to drive strategic clarity across senior leadership. Responsibilities include owning a key customer segment's strategy, leading planning cycles, and ensuring cross-functional alignment. The ideal candidate has 12+ years of professional experience or 8+ with a master's degree and strong analytical skills. This role offers a competitive salary range of $180,000-$225,000 and is hybrid, requiring in-office work three days a week. #J-18808-Ljbffr

A leading residential hospitality operator is looking for a Director of Building Services in San Francisco. You will oversee maintenance projects, manage a service team, and ensure excellence in customer service. The ideal candidate will have strong organizational and leadership skills, with a minimum of 2 years experience in a similar role. This in-person position offers various perks including health plans and a 401(k) with a company match. #J-18808-Ljbffr

A leading car-sharing marketplace is seeking an ambitious FP&A Senior Manager to oversee revenue forecasting and performance management. The ideal candidate will have 5-10 years of experience in finance, strong analytical skills, and proficiency in financial modeling. Key responsibilities include delivering insights to drive strategic objectives and collaborating with business leaders to optimize financial performance. The position offers a hybrid work schedule and a competitive compensation package. #J-18808-Ljbffr

With more than $6.0 billion invested in travel and hospitality real estate over the past three decades, Noble brings scale, consistency, and focus to one of the most dynamic sectors of the U.S. economy. As a fiduciary for globally recognized institutional investors, including pension plans, endowments, foundations, wealth managers, and insurance companies, Noble is entrusted to preserve and compound capital across cycles. Recognized among PERE's Top 200 Global Investment Managers and as a Best Place to Work by Pensions & Investments and the Atlanta Business Chronicle , Noble's track record reflects enduring performance, partnership, and purpose. Learn more at ************************ Opportunity Noble is seeking a Director of Asset Management to work with the asset management team and third-party managers to maximize the performance and value of our hotels and institutional real estate funds. The Director of Asset Management will lead a portfolio of select-service and extended-stay hotels based in the continental United States. The role is approximately 40% travel. Reporting Relationships The candidate will report to the Managing Principal and Head of Asset Management and work closely alongside a team of asset management professionals at the Noble headquarters in Atlanta, Georgia. Duties and Responsibilities The Director of Asset Management role will have primary responsibility for the following: • Accountable for working with third-party management companies on all aspects of each hotel's performance. • Performance tracking and ongoing review of all data and documents such as STR data, revenue management data, forecast, and financial statements. • Perform monthly reviews with all hotels to discuss monthly data and the strategies to improve performance. • Conduct regular visits to each property. • Assess, develop, and implement value enhancement opportunities for each hotel. • Evaluate the physical condition and anticipated capital requirements for each hotel. • Maintain a thorough understanding of all factors affecting hotel markets and submarkets associated with the portfolio. • Track occupancy and average rate trends for the sub-markets/competitive sets. • Track new properties being considered for development. • Monitor demand generators for significant increases/decreases. • Ensure legal compliance (health codes, life safety, employment, ADA, etc.) • Develop and implement short-term, intermediate, and long-term strategies to improve the value of the portfolio. • Maximize NOI through annual budgeting and business planning, financial and strategy reviews, planning and executing of capital projects, and executing agreed-upon strategies. • Provide performance reporting, including trip visits, internal communication and presentations, and external communication and follow up to management groups. • Monitor property and portfolio financial performance from an operational perspective. • Conduct monthly reviews with each property to discuss performance and strategies for improvement. • Review, evaluate, and approve annually prepared business plans/budgets, including capital budgets, for each property. Provide any cost reduction and revenue enhancement guidance. • Work with Noble's project development team to ensure that all capital projects are completed on time, and within budget, and evaluate all ROI projects. • Provide support in underwriting and due diligence of new acquisition opportunities. Qualifications The desired candidate should have 7+ years of experience in Hospitality Asset Management and/or related operation or finance. A track record of success, integrity, and academic achievement, supported by the strong recommendation of industry peers, is required. Other qualifications required are: • Undergraduate degree with a preferred course curriculum focus in finance, business, or hospitality. • Proven experience in operations, finance, accounting, budgeting, market monitoring, and monthly reporting. • Well organized, detail-oriented, flexible, confident, analytical, technical, and resourceful • Strong written and oral communication skills. • Effective interpersonal skills and ability to interact with diverse personality types. • Ability to work well under pressure with compressed project time frames. • Proactive, hardworking, dedicated, and a self-starter. • Willingness and capacity to travel. Compensation Total compensation will be commensurate with experience and include a base salary and bonus.

VP of Customer Success job at Hippocratic AI. Palo Alto, CA. About Us Hippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. Why Join Our Team Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA's NVentures, Premji Invest, SV Angel, and six health systems. World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. About the Role As the Vice President of Customer Success at Hippocratic AI, you will be responsible for building and then leading high-performing teams that drive customer satisfaction, retention, and expansion. You will design and establish the systems and processes for recruiting, onboarding, enablement, and operational performance. You will ensure our customers achieve maximum value from our solutions while building deep, trusted relationships with key stakeholders. This role will report directly to our Chief Customer Officer and play a critical part in shaping the overall customer experience strategy as we scale. What You'll Do Team Building: Partner closely with the Talent Acquisition team to recruit, onboard, mentor, and lead a world-class customer success team, including customer success executives, customer success leaders, technical support specialists, and implementation experts with supporting systems and processes that enable the Customer Success team to scale rapidly with excellence. Leadership & Strategy: Develop and execute a comprehensive customer success strategy aligned with Hippocratic AI's mission and business objectives. Customer Relationships: Establish and nurture trusted relationships with healthcare organizations, ensuring they achieve their desired outcomes with Hippocratic AI's solutions. Retention & Growth: Drive customer retention and identify opportunities for upselling and cross-selling, ensuring a strong net retention rate. Customer Advocacy: Serve as the voice of the customer within the organization, working cross-functionally with product, engineering, and sales teams to align priorities and enhance the customer experience. Operational Excellence: Implement and refine customer success metrics, tools, and processes to measure performance and improve efficiency. Problem Resolution: Act as an escalation point for customer issues, ensuring timely and effective resolution. Must-Haves A bachelor's degree from an accredited university is required. 10+ years of experience in customer success, account management, or related roles, with 5+ years in leadership positions. Proven track record of driving customer success in B2B SaaS or healthcare technology companies. Strong understanding of the healthcare industry, including healthcare systems, regulations, and challenges. Exceptional interpersonal and communication skills, with the ability to influence and inspire cross-functional teams and customers. Data-driven mindset with experience leveraging metrics and analytics to inform decision‑making. Experience scaling customer success teams and processes in a high‑growth startup environment. Startup experience with demonstrated ability to hit KPIs in a revenue‑driven role. Deep understanding of workflows within health systems and the ability to align solutions to customer processes. Nice-to-Haves MBA or advanced degree. Experience in thought leadership, including speaking at industry events and forums. Familiarity with AI-based solutions and their application in healthcare. #J-18808-Ljbffr

The opportunity Delaware North Boston Holdings is hiring a full‑time Senior Manager, Data Strategy and Integrations to join our team at TD Garden in Boston, Massachusetts. As a Senior Manager, you will serve as the bridge between data, technology, and business strategy, ensuring that every fan, partner, and client interaction is data‑driven, measurable, and personalized. If you are a strategic thinker with a passion for driving efficiency and innovation, apply today! Pay Minimum - Anticipated Maximum Base Salary: $78,400 - $105,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ******************************************** What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends‑and‑family discounts at many of our hotels and resorts What will you do? Define and lead the enterprise customer data strategy, including roadmap, architecture, governance, and scalability aligned with organizational goals Architect and maintain a unified customer “Golden Record” across CRM, ticketing, marketing, and data systems, ensuring accuracy and integration Oversee data engineering, analytics, and CRM teams to build pipelines, manage infrastructure, and deliver reliable, secure, and scalable data solutions Drive data governance, privacy compliance, and quality assurance while embedding data‑driven workflows across business units to optimize fan engagement and revenue Introduce advanced analytics, predictive modeling, and AI/ML initiatives to enhance personalization, retention, and lifetime value Develop executive dashboards and reporting frameworks, champion a data‑first culture, and lead change management to ensure adoption and continuous improvement More about you Bachelor's degree in information systems, business administration, computer science, computer engineering, information technology, management information systems, or related analytical field Minimum of 6 years of progressive experience in data engineering, CRM management, data governance, or analytics, ideally within the sports, entertainment, or live events industry Experience integrating Salesforce Sales Cloud and Service Cloud with ticketing such as Ticketmaster, Archtics, KORE, and marketing automation platforms preferred, with a strong preference for specific experience in the Salesforce ecosystem Expertise in modern cloud data ecosystems, data warehouse platforms, ETL/ELT pipelines, APIs/integrations, and data architecture Strong background in CRM, marketing automation, data modeling, master data management, identity resolution, and building unified customer views Experience applying advanced analytics or data science/AI/ML to business problems Proficiency with business intelligence and visualization tools including Tableau, Power BI, SQL, Excel, plus coding skills Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr

We're hiring a strategic and results-driven Director of Asset Management in Houston to lead performance and value creation across our client's U.S. multifamily portfolio. Since 2006, our client has acquired over $6 billion in assets across North America (21,000+ units) with a primary focus on multifamily residential properties. Due to continued growth and major expansion plans, our client is looking to add a Director of AM to their local team. Office is located in Sugar Land, TX. This Director of Asset Management is a newly created position that will be responsible for overseeing third-party property and construction management, implementing business plans, and driving operational excellence across the communities. This is a key leadership role that will play a major part of our client's continued expansion. What You'll Do Develop and execute annual business plans, budgets, and strategic initiatives for U.S. multifamily assets Play a major role as the portfolio grows via acquisitions Monitor financial performance and ensure alignment with investment proformas and NOI targets Oversee third-party property management, and capital projects Support underwriting and due diligence for new investment opportunities Report on market trends, portfolio performance, and strategic insights to investment leadership Mentor and develop junior team members What You Bring Bachelor's degree 8+ years of progressive experience in multifamily asset management Demonstrated ability to improve NOI, occupancy, and portfolio value Proficiency in financial modeling, underwriting, and capital planning Strong project management and leadership skills Experience with executive reporting and strategic presentations A proactive mindset with a strong sense of ownership and accountability Our client is in growth mode and rapidly expanding their US portfolio. They currently have a small team in Houston (Sugar Land) overseeing their US properties, and this Director role will be one of the leaders in this office. This is a terrific opportunity to play a major part in our client's expansion and there is plenty of growth potential!

Frida is seeking a Senior Director Value Engineering to lead our Product Development Engineering team and provide vision and technical leadership for product, packaging and reliability engineering. The selected candidate will drive the development of market-leading products from concept through structural packaging design and execution that are on quality, on budget, on strategy, and provide a best-in-class consumer experience. What You Will Do Responsibilities to include: Execute detailed cost engineering analysis to identify possible cost-saving opportunities and conduct cost-benefit analyses. Work with cross-functional partners (i.e. Sourcing, Finance, Project Management, Brand) to gain business alignment. Manage the implementation process across all paths to market - in-house design, contract manufacturing and OEM Develop frameworks, tools, and capabilities and drive enhanced processes as necessary across engineering, quality, cost management and execution Optimize processes for cross-functional team dependencies and successful hand-offs Understand and enforce quality and regulatory requirements to ensure all products meet or exceed established specs and substantiate marketing claims Manage product testing requirements and standards to ensure product performance, quality and compliance and provide direction to the team based on test results Work closely with the production team and suppliers to manage and resolve issues that arise in capacity, quality, manufacturing and delivery Scale the function by defining organization build-out over time, and skill sets to bring in Additional projects as assigned What You Will Need Bachelor's Degree required, preferably in Mechanical Engineering; Master's Degree in Business Administration or related area preferred 10+ years of experience leading product engineering and proficiency in the development of products across multiple categories (CPG, durables, consumables, and/ or electronics and/or soft goods) with companies known for excellence in innovative design + product development CAD experience/proficiency (Solidworks preferred) Experience in development of Class I and Class II medical devices Experience leading product development for a global market with a global supply chain Strong negotiation skills to deliver premium quality within our gross margin parameters Excellent project management, communication, and people/organizational skills A strong bias to action and ability to lead and excel in a fast-paced, entrepreneurial environment and culture that celebrates the art of the opportunistic pivot Ability to execute in a tight deadline driven environment in which informed tradeoffs and speed-to-market is key. Commitment to making things faster and less expensive, without compromising on quality and customer experience The ability to identify and apply new trends and technologies to improve existing products and inspire new ones Who You Will Work With Frida is an organization that values collaboration and community. As the Senior Director Value Engineering, you will work closely with Operations, Sourcing, Finance, Brand Management, and Project Management teams. Why You Will Love Working at Frida Robust health benefits including: Comprehensive medical, vision, and dental plans Employer paid life insurance Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability FSA & HSA 401k matching up to 4% with immediate vesting. Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater. Flexible paid pregnancy and parental leave. Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services. Dog friendly office - feel free to bring your best buddy with you to work! Learning & development opportunities for professional and personal growth Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children. Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Privacy Policy By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy. Agency and Third-Party Submissions Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Fraud Disclaimer Fridababy LLC will never request personal information during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners. If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to ****************** or ***************. Your safety and privacy is our priority. #J-18808-Ljbffr

We've built something special at Thomas Cuisine: an amazing culture, teams that care deeply, and a mission that actually means something. Our commitment to REAL food, genuine service, and enduring relationships isn't just a tagline-it's how we work. Now it's time to scale. We're looking for a Chief Operating Officer (COO) who can take our strong foundation and help us grow while staying true to who we are. You'll lead a talented operations team across corporate dining, healthcare, senior living, education, and professional sports. You'll also guide the development of scalable systems and help evolve our operating models to meet what's next. This role is about building the right systems and playbooks-smart, scalable, and values-aligned-without turning us into something rigid or generic. We believe in structure and standards, but we also believe in flexibility, creativity, and doing what's right for our people and those we serve. We're looking for someone who thrives in complexity, leads with clarity, and brings energy and high expectations to the table. If you're fired up about REAL food that fuels people and operations that scale with purpose, we want to meet you. What You'll Do Oversee operations across our national footprint, ensuring consistency, quality, and exceptional experiences in every location through exceptional team and client relationships. Design and implement systems, tools, and processes that enable growth while protecting what makes Thomas Cuisine unique. Operationalize our REAL food values. Support culinary and procurement leaders to ensure these standards are reflected in every order guide, every dish, and every location. Lead innovation in how we serve. Develop new operating models and services that meet evolving client needs and create long-term value. Ensure our teams deliver consistently excellent food and service. Strengthen client relationships by showing up with solutions, follow-through, and care. Develop and support high-performing, mission-aligned operations leaders. Create a culture of excellence, accountability, and personal growth. Lead with discipline and data. Ensure operational decisions reflect strong financial management for both Thomas Cuisine and our client partners. Align our supply chain strategy, REAL food commitments, and operational practices. Who You Are A multi-unit operations leader with 10+ years of experience in food service, hospitality, or contract services Comfortable in the boardroom, the kitchen, and the field A systems thinker who understands the balance between consistency and flexibility Financially fluent and results-driven, with a strong grasp of KPIs and P&Ls A creative problem-solver, who imagines solutions beyond what's been done Passionate about food that nourishes and connects people A clear communicator who leads with both candor and respect A natural coach who develops talent and builds strong teams Excited by growth and ready to help shape what's next Willing and able to travel 50-75% to support our teams and clients Ideally resides in one of our core markets: Boise ID, Salt Lake City UT, Denver CO, Dallas TX, San Francisco CA, Los Angeles CA, Seattle WA, Phoenix AZ, or Chicago IL Why Thomas Cuisine We're privately held, mission-driven, and growing with purpose. Our teams believe in REAL food, in building meaningful relationships, and in doing things the right way. If that sounds like your kind of place, we'd love to start a conversation. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr

A mission-driven food service company is seeking a Chief Operating Officer to oversee national operations, ensuring quality and consistency. The ideal candidate will have over 10 years of experience in multi-unit operations within the food service sector and a strong focus on financial management and creative problem-solving. Candidates should be passionate about real food and able to foster meaningful relationships to drive growth. This is a travel-intensive role with a focus on building high-performing teams across various locations. #J-18808-Ljbffr

A luxury hospitality brand in Honolulu seeks a Director of Commercial Strategy to lead the commercial agenda and drive revenue growth. The ideal candidate will strategize across Sales, Marketing, and Revenue Management to enhance brand loyalty and market position. Candidates should possess 10+ years in hospitality commercial strategy, showcasing a proven global leadership record. This role involves overseeing all commercial disciplines, ensuring cohesive strategies align with brand values and objectives. #J-18808-Ljbffr

*THIS ROLE IS ON-SITE IN GREATER PITTSBURGH, PA" Our client, a rapidly expanding CPG food & beverage company, is seeking a Director of Operations to oversee end-to-end supply chain, production, and co-manufacturing operations from an office setting. This role will lead planning and execution across branded and private-label products, ensuring reliable production, efficient logistics, and cost optimization as the business scales across retail and e-commerce channels. Key Focus Areas: Manage and optimize relationships with multiple co-manufacturers and suppliers. Lead production scheduling, demand planning, and inventory management to meet forecast needs. Oversee procurement, logistics, and 3PL partnerships to ensure on-time fulfillment. Drive process efficiencies, cost savings, and operational excellence. Requirements: 5+ years in CPG operations or supply chain leadership, preferably within food & beverage. Proven experience managing co-manufacturing and vendor negotiations. Hands-on expertise in production and demand planning. Bachelor's degree in Supply Chain, Operations, or related field. If interested, please apply and include a PDF version of your resume titled as your name (ex: John Smith.pdf)

May be required to travel up to 50% of the time Operations, Director, Excel, Operation, Restaurant, Manufacturing

East West Hospitality is building a new luxury multi-family operating platform and is seeking a senior leader to shape and lead this next phase of growth. The Vice President of Multi-Family Operations will establish, scale, and lead East West Hospitality's multi-family division as a distinct business vertical within our organization. This role goes well beyond traditional property management. It is an opportunity to build the strategy, operating model, and brand standards for a growing portfolio of high-end residential and mixed-use communities developed by East West Partners and other future partners. The VP will serve as the business leader for this platform, owning financial performance, shaping the resident experience, partnering closely with developers and investors, and positioning East West Hospitality as a best-in-class luxury multi-family operator. This position reports directly to the Chief Executive Officer of East West Hospitality. What You Will Do Build & Lead the Multi-Family Business Create and execute the long-term strategy for East West Hospitality's multi-family division. Design a scalable operating platform, including brand standards, service model, systems, and playbooks. Lead organizational design, staffing models, and leadership development across markets. Establish KPIs, performance benchmarks, and operational scorecards. Own Financial Performance Full divisional P&L ownership with accountability for NOI, margins, and operational efficiency. Oversee pricing strategy, rent structures, renewals, and expense management. Develop and manage financial models, budgets, and performance forecasts. Partner with ownership groups on capital planning, reinvestment strategies, and long-term value creation. Partner with Developers & Investors Serve as the primary operational partner to developers, asset managers, and capital partners. Provide operational input during design, programming, amenity planning, and technology selection. Support underwriting, operating proformas, and management agreement discussions. Represent East West Hospitality in investor and developer conversations and industry forums. Set the Standard for Resident Experience Establish a luxury, hospitality-infused resident experience that differentiates East West in the market. Ensure consistency in service delivery, communication, and community engagement across properties. Oversee resident satisfaction, reputation management, and retention strategies. Lead Operations at Scale Guide lease-up strategy for new developments and corrective action for underperforming assets. Oversee systems selection and implementation (property management platforms, pricing tools, resident apps, access control, emerging technologies). Ensure compliance with regulatory, safety, and insurance requirements. Location: This role is based in Colorado and may be located in the Denver/Front Range or Eagle County area. Regular travel to operating and development sites is expected Employment Type: Full Time, Year Round Pay Rate: $150 - $220k annually bonus eligible Closing: 01/31/2026 or until filed Who You Are You are a senior leader who has built or scaled a multi-family or residential platform, not just managed properties. You bring: A strategic mindset with the ability to translate vision into execution. Deep operational credibility in luxury or institutional multi-family. Comfort operating at the intersection of operations, development, finance, and brand. A leadership style that builds trust, accountability, and high-performing teams. A hospitality-driven approach to residential living. Qualifications 10+ years of progressive leadership experience in multi-family or mixed-use operations, including 5+ years at a senior or executive level. Demonstrated success launching or scaling a property management platform or business line. Experience leading lease-up and stabilized luxury communities across multiple markets. Proven P&L ownership and strong financial acumen. Experience collaborating closely with developers, GC teams, asset managers, or investors. Strong understanding of hospitality-driven service standards and high-end residential brands. Bachelor's degree in business, real estate, hospitality, or related field preferred. CPM, CAM, or similar professional designations preferred. Benefits & Perks Health Insurance: Medical, Dental, Vision Unlimited Time Off & Paid Sick Time $1000 Wellness Bonus/ Year 401(K) Plan with Discretionary Employer Match Discounts at Marriott properties worldwide Sabbatical Program $500 Referral Program Why East West Hospitality East West Hospitality is a values-driven organization with 40 years in luxury hospitality, resort operations, and residential communities. Our culture is defined by: Authentic hospitality Care for place and people Long-term partnerships Excellence without pretense This role offers the rare opportunity to build something enduring - a new business platform within a respected, established organization.

A leading hospitality company is seeking a Director of Operations in San Francisco. The role requires overseeing hotel profitability, managing staff, and ensuring exceptional guest satisfaction. This position demands strong leadership skills and at least 6 years of experience in a hotel or related field. The Director will coordinate operations, train employees, and ensure compliance with standards, contributing to the hotel's success in a luxury environment. #J-18808-Ljbffr

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! At the Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join the Aloft Mountain View team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Marriott Employee Room Rate Discount Program Here is what you will be doing each day: As our Director of Operations, you will provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager's absence, as requested. RESPONSIBILITIES: Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion. Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services. Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day to day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work. Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Does this sound like you? You are a natural leader who demonstrates strength by motivating the team to deliver exceptional service and to maximize their potential. Ensuring excellence is not only front facing but also behind the scenes. You orchestrate operations day to day ensuring all moving parts are in harmony. You lead by example setting the high standards of service, teamwork and accountability. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr

is exempt Accepting application through January 23, 2026, or until filled WHO WE ARE Hotels done differently. It is not just a slogan; it is who we are in everything we do. We believe in the power of People, Place, and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. A littlebitrebel, a little bit refined, The Populus is smart and sophisticated, charming, and confident, and always down for shaking up the status quo. Consistently moving the needle on what a social club can be, Populus thrives on the counterculture spirit, constantly challenging what it means to gather and engage while connecting guests to each other and what inspires them. Populus believes the more interested you are, the more interesting you are! Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels. At Populus, the ideals of Opportunity, Equity, and Inclusion (OEI) for our members are at the forefront of the community and the environment we will create. WHO YOU ARE Your past experiences have led you to understand that there is an Art + Science to the how and what an HR professional is responsible for; not all remedies can be outlined in a policy or noted in a handbook. You are an advocate for the employees and, in return, understand the strategic direction of the business and how people drive the company's success. In the past, you have read those articles about why people dislike an HR department and said to yourself, “I agree - I too want to modernize the role and responsibilities of HR.” Your passion for your business has led you to interpret a P&L, understand the current marketing strategy, and challenge the status quo. You continually find ways to partner with your peers to identify a better way of doing things and have the grit and tenacity to see it through. THE ROLE As the Director of People & Culture, you are the guardian of the cultural pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all employees, implementing proven practices and programs in which employees feel recognized, valued, and supported. This position leads all facets of the function of the property, with one (1) direct report. If you only prefer to “see the forest” and are not willing to “plant the trees,” then this is not a role for you. WHAT YOU WILL DO Acts as guardian of the cultural pillars of People, Place, and Character that promotes an engaging, positive, and safe work environment for all employees; implements proven practices and programs in which employees feel recognized, valued, and supported; shows courage by addressing individuals who negatively impact our aspiring culture Knows the pulse of the local talent pool, can be seen connecting with potentials around town; does what it takes to attract like-minded individuals, aware of local market compensation offerings to ensure the hotel is competitive; creates a seamless interviewing process, efficient background check methodology and productive onboarding process for new associates Demonstrates subject matter expertise for their respective field by ensuring compliance to mandatory labor laws, acts, and fair practices; is always abreast and proactive to upcoming changes for city, state, and federal labor statutes or by laws that impact and protect our people and company; and “go-to” expert on associates benefits plans and enrollment by simplifying what may be complex information for others Fluent in people metrics and performance management practices that drive a high-performing culture, which includes owning the corrective action process, meaningful performance discussions, impactful training solutions, mature facilitation skills, and guiding career development progression that drives the company's people and business strategy Collaborative and strategic partner to the General Manager and the Executive Committee for planning the property goals, questioning existing practices, ensuring appropriate staffing levels, coaching for performance, and heightening service levels Practices sound financial decisions to ensure the appropriate budgets are in place and adhered to that provide the necessary resources, events, and programs for the recognition, rewards, and development of the people and celebrate the culture Demonstrates a passion for “being in the know” by spending time in departments, attending shift briefings or department meetings; exhibits servant leadership by lending a hand during “crunch” time Displays a collaborative spirit with peers and managers by exchanging ideas and valuing differing opinions; facilitates focus groups and identifies methods for employees to voice ideas or recommendations and ensures remedies are implemented Knows how to keep a secret, able to investigate matters confidentially, and be a confidant to all associates by maintaining discretion in sensitive manners; can take their “HR” hat off based on the situation and coach peers and managers to address performance concerns with their associates Use various communication channels to guarantee people are “in the know” by using traditional methods to modern practices; ensure messaging represents the brand and is meaningful to all associates. Ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible POSITION REQUIREMENTS Minimum of five (5) years as an HR Generalist within an upscale and people-focused environment Bachelor's degree in a related field of Human Resources Management, Business, or Psychology is respected, though not required SHRM Certification respected, though not required Adaptable interpersonal skills to communicate and address all employee levels of the hotel Professional proficiency in the English language in reading, writing, and verbal communication HOW YOU LEAD Engage others in general conversation tactics to build rapport quickly; leading and adapting communication and presentation tactics to engage your audience; displaying adaptable interpersonal skills for a wide range of audiences and stakeholders Approach fact-finding and discovery missions in a collaborative effort; valuing the input and experiences of others that creates additional insight to uncover deeper issues that may need to be addressed or removed as a barrier to implementation Value the importance of making decisions with integrity, maintaining confidentiality across internal work groups, and knowing how to use discretion when appropriate, understanding the difference between transparency and confidentiality Be highly analytical in thought and recommendations; although never acting like the smartest person in the room; and continually seeking out the facts; able to express a point of view without it being driven by your ego SALARY $100,000 - $120,000 EEO Statement As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and where they come from and take pride in who we serve. #J-18808-Ljbffr