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Operations Vice President jobs at Martin's Point Health Care - 292 jobs

  • Senior Major Gifts Director - Remote, Six-Figure Campaign Impact

    University of Texas Md Anderson Cancer Center 4.3company rating

    Houston, TX jobs

    A leading healthcare institution in Houston seeks a Senior Associate Director for Major Gifts to secure substantial philanthropic support. The role involves cultivating relationships with high-net-worth donors to raise significantly for institutional priorities. The ideal candidate will have extensive fundraising experience and exceptional leadership skills. This position offers competitive compensation starting at $121,000, with comprehensive employee benefits including paid medical, dental coverage, and tuition assistance. #J-18808-Ljbffr
    $121k yearly 2d ago
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  • Remote VP of Customer Success - Enterprise Health Systems

    Getwellnetwork, Inc. 4.1company rating

    Bethesda, MD jobs

    A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills. #J-18808-Ljbffr
    $119k-178k yearly est. 3d ago
  • Remote Associate Director, Finance Data Management

    Humana Inc. 4.8company rating

    Washington, DC jobs

    A leading health service provider in Washington is seeking an experienced Associate Director of Finance Data Management to support configuration control, data management, and deficiency reporting. This role requires strong collaboration across teams to establish data architecture and adherence to compliance standards. The ideal candidate should have a Bachelor's degree and extensive operational experience within Finance, coupled with a solid understanding of data manipulation and ERP systems. This position also includes a competitive salary and bonus incentives. #J-18808-Ljbffr
    $111k-141k yearly est. 2d ago
  • Senior Director, Graduate Campus Relationships (Remote)

    Stryker Corporation 4.7company rating

    Chicago, IL jobs

    A financial services company is seeking a Senior Director of Graduate Campus Relationships to support its In-School Student Loan business. This role involves developing strategies to enhance graduate school relationships, managing campus outreach initiatives, and collaborating with various stakeholders to optimize services. Ideal candidates will have over 10 years of experience in higher education administration and significant knowledge of the student loan market. A Bachelor's degree is required, with a Master's preferred. Competitive salary and benefits are offered. #J-18808-Ljbffr
    $155k-210k yearly est. 1d ago
  • Director Customer Success

    Premier 4.7company rating

    Remote

    What you will be doing: Given our business model, where our customers have recurring contracts for cost and clinical technology and services, Customer Success is vital to long-term profitability. We will not be successful unless our customers are receiving value from our technology and services. As such, we need a director to own driving success for an assigned subset of our strategic members. This role includes responsibilities for the Customer Success member activities (e.g., adoption, advocacy, retention, account plan development, customer satisfaction, frequent cadence with stakeholders and economic buyers etc.) and outcomes (revenue growth through expanding technology/consulting, building multi-threaded relationships at mid and C-suite levels, documented and validated ROI/Value for each account, meeting/exceeding renewal rate goals) for their assigned accounts. This position will ensure our members are maximizing the value of the Stanson- Premier relationship, with a significant focus on understanding each account's strategy, areas for improvement, market drivers and positioning Premier's solutions. The person in this role is responsible for meeting/exceeding the following goals (set annually): Relationship development and growth - executive & functional stakeholders Renewal rate ROI/Value that the customer can articulate when asked Net Promoter Score (economic buyer and other stakeholders) for accounts served This position will work and function as an integral part of Stanson-Premier's member facing teams which includes sales, product, marketing and technical services - working to ensure that members will be successful in an era of healthcare reform integration and beyond. This person will have key competencies in understanding a broad range of healthcare industry challenges, account management, healthcare technology clinical and/or financial, and a track record of hands-on experience of meeting/exceeding goals. Key Responsibilities Responsibility #1- 60% Maintain a proactive cadence with customers to grow account relationship, advise of new product and service offerings, discuss optimization opportunities, identify SMART goals, establish success metrics, and track progress towards achieving goals. Analyze data trends, alert patterns, and other key data metrics to present insightful use cases and recommendations to customers. Be a team leader & collaborative worker - the CSM will be the “quarterback” for internal Stanson teams to coordinate key presentations to customers based on internal analysis. Builds, develops and grows business relationships within large healthcare delivery systems vital to the success of projects. Identifies project risks & takes appropriate actions to mitigate them. Utilize business professional writing & communication skills to lead projects in an efficient & effective manner. Educate & train key healthcare project champions to learn the Stanson ‘Iris' analytics tool. Responsibility #2 - 20% Identify and validate value and return on investment Stanson-Premier delivers to members, renewal and business retention activities Responsibility #3 - 10% Utilize standard practices, reporting and value calculations while customizing based on the member. Contribute to ongoing improvement/best practices for Customer Success. Responsibility #4 - 10% Stay current on all Stanson-Premier services, technology, and solutions; industry; and regulatory changes Administrative activities Required Qualifications Work Experience: Years of Applicable Experience - 7 or more years Education: Bachelors (Required) Preferred Qualifications Skills: Managing or implementing large complex accounts with multiple products and services Develop relationships and engage with health system C-suite and other key functional stakeholders Executive level presentations Health system operations Experience: Consulting Experience with Epic, Cerner, Athena, or other EMR implementation, and/or healthcare consulting roles SaaS Education: Masters Project Management Professional (PMP) Additional Job Requirements: Remain in a stationary position for prolonged periods of time Be adaptive and change priorities quickly; meet deadlines Attention to detail Operate computer programs and software Ability to communicate effectively with audiences in person and in electronic formats. Day-to-day contact with others (co-workers and/or the public) Making independent decisions Ability to work in a collaborative business environment in close quarters with peers and varying interruptions Working Conditions: Remote Travel Requirements: Travel 21-40% within the US Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met. Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges. Employees also receive access to the following benefits: · Health, dental, vision, life and disability insurance · 401k retirement program · Paid time off · Participation in Premier's employee incentive plans · Tuition reimbursement and professional development opportunities Premier at a glance: Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023) Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024) The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting For a listing of all of our awards, please visit the Awards and Recognition section on our company website. Employees receive: Perks and discounts Access to on-site and online exercise classes Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people. Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer. Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at ************. Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.
    $113k-188k yearly Auto-Apply 57d ago
  • Vice President, Commercial Operations

    Agilent Technologies 4.8company rating

    Santa Clara, CA jobs

    The Role The Vice President of Commercial Operations will provide strategic and operational direction for Agilent's global Commercial organization, which includes Sales, Services, Commercial Marketing, Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1,000 professionals focused on five key pillars: commercial strategy/compensation management, process technology & tools, commercial operations & data, customer-facing operations, and commercial governance & controls. They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilent's brand promise and ensuring the company's future success. The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success, growth, and profitability. A deep understanding of customer needs in a rapidly changing global market is essential, along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams. The Vice President of Commercial Operations will champion efficiency, effectiveness, and a customer-first mindset across the organization. This leader will ensure Agilent's strategic priorities are translated into measurable business outcomes worldwide. Key Responsibilities Lead and set the vision for a diverse, global team of professionals; oversee strategic planning, execution, and outcomes for the full Commercial Operations organization, ensuring alignment with Agilent's vision, mission, and values. Collaborate across functions to operate effectively within a matrix organization, maintaining a strong customer-first focus. Direct and influence cross-functional initiatives related to sales, service, and operations processes and performance, ensuring objectives are achieved on time and within budget. Build and develop a high-performing team, fostering a culture of talent development and succession planning at all levels. Champion the Voice of the Customer, embedding customer insights into all aspects of the business to ensure customer interests remain central. Maintain a deep understanding of market dynamics, including competitive landscape and evolving customer trends. Monitor scientific and industry trends, partnering with the executive team to identify new opportunities and enhance business and customer experiences. Stay informed on global legal, social, and economic conditions that may impact company operations and proactively adapt strategies as needed. Qualifications Experience 15+ years of life sciences, medical device or diagnostic experience within a capital-equipment and consumables intensive business. Global Operations Experience: Working in positions of increasing operations responsibility, leading teams in multiple regions including AFO, EMEAI and Asia Pacific. A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions. Education Bachelor's degree required; Master's degree preferred. Leadership Capabilities Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position, this leader: Enhance operational processes to accelerate results and elevate customer experiences. Proactively improves workflows, driving quality and productivity through efficiencies and best-in-class solutions. Enables higher performance by introducing incremental improvements based on calculated risk-taking. Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards. Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement, this leader: Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility. Identifies and prioritizes critical future factors that influence decision-making. Plans for external changes and trends-including competitors, clients, technology, and market dynamics-that impact the business. Considers enterprise-wide implications, ensuring strategies account for effects beyond their immediate area, location, function, or market. Demonstrating Commercial Acumen & Leadership Expectations Embrace a “One Agilent” mindset, proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts. Communicating with clarity and openness, fostering an environment where perspectives flow freely and constructive debate is encouraged. Build winning teams, assembling diverse skills and talent to achieve exceptional outcomes. Demonstrate self-awareness, understanding how personal style and approach impact others and adjusting effectively. Lead change with confidence, bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio. Model integrity and alignment, ensuring personal principles, words, and actions reflect Agilent's values. Personal Attributes Exceptional written and verbal communication skills. High level of integrity and trustworthiness. Strong commitment to excellence. Thrives in a culture of collaboration and respect. The full-time equivalent pay range for this position is $252,000 - $394,000/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least January 22, 2026 or until the job is no longer posted.Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 25% of the TimeShift: DayDuration: No End DateJob Function: Sales
    $252k-394k yearly Auto-Apply 12d ago
  • Head of Strategic Analysis & Planning

    Agilent Technologies 4.8company rating

    Santa Clara, CA jobs

    Agilent is a customer-centric organization with our Groups organized around the end markets we serve: Life sciences and Diagnostics Markets Group (LDG) focuses on Agilent's Pharma, Biopharma, Clinical and Diagnostics markets, providing solutions for life science research, patient diagnostics and testing for safety. Applied Markets Group (AMG) focuses on growing Agilent's leadership in Applied markets like Food, Chemicals & Materials, Semiconductor, and Energy. Agilent CrossLab Group (ACG) supports customers across all Agilent end markets, enhancing the instruments with targeted workflows and applications through services, software and informatics, automation, and consumables. Head of Strategic Analysis & Planning - Position overview The Head of Strategic Analysis & Planning is responsible for developing market insight and informing strategic business cases and forecasts, and will report to the VP of Enterprise Strategy, while working closely with the Enterprise Strategy team and the Group Strategy leaders to spearhead rigorous analysis of the market dynamics and competitive landscape that underpin strategic decision making. The Strategic Analysis & Planning leader is responsible for ensuring that a rigorous analytical foundation underpins strategy and a strong fact base supports strategic business cases, as well as uncovering and characterizing emerging market and macro trends and identifying growth pockets. Key responsibilities: Define business and market taxonomy and work with Market Intelligence team (Marketing) to maintain market-sizing and segmentation models to inform strategic decisions Develop deep insights in market structure, competitive conduct and financial performance in market by systematically reviewing value driver performance of market participants Work with Finance to develop rolling forecasts and scenario analysis Collaborate with Enterprise Portfolio & Corporate Development to size adjacent and “white space” markets and new entry opportunities Quality control strategic business cases, ensuring rigor in assumptions and sensitivity testing Monitor macroeconomic, regulatory, and competitive landscape to surface risks and disruptors that may impact long term strategic plans Mentor team members in research methodologies, analytical best practices, financial modeling and business case development Collaborate with Market Intelligence team to develop quarterly “state of the market” briefings for senior leadership The preferred candidate will be commutable to Agilent Headquarters in Santa Clara, CA Qualifications A bachelor's degree is required; business, financial or science degree related to life sciences preferred 7+ years of experience in one or more of the following functions: strategy, business development, strategic marketing, market analysis, business consulting, investment banking, or related positions Experience in market and business assessment through primary and secondary research, market modeling and business case development Demonstrated track record of results utilizing interpersonal, relationship-building skills required in multi-functional and geographically dispersed teams Demonstrated written, verbal, and interpersonal communication skills Experience working in a fast-paced environment and the ability to thrive in an environment of ambiguity and complexity that relies heavily on collaboration and cross-functional interaction Leadership maturity, confidence, and a high degree of emotional intelligence CRITICAL LEADERSHIP CAPABILITIES Acting Strategically Ability to analyze market information and develop or constructively challenge business cases Rapidly coming up to speed on new market segments Plan for and drive results cross-functionally with close collaboration with Market Intelligence CoE expected Act to surpass team goals, seizing opportunities to extend the limits of what is possible Set continually higher goals that are ambitious but achievable Identify and act on new opportunities that enable performance targets to be exceeded Collaborating and Influencing Identify all necessary stakeholders and connect with them to gain support or agreement Take advantage of opportunities to build strategic relationships to achieve a specific outcome Engage others in constructive dialogue and adapt own influence approach to different stakeholders in ways that address their interests or concerns Ability to mentor strategy and business team members on market insights, methodologies and business case development Anticipate potential conflicts among all stakeholders and take steps to pre-empt them Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 12, 2025 or until the job is no longer posted.The full-time equivalent pay range for this position is $163,600.00 - $306,750.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: OccasionalShift: DayDuration: No End DateJob Function: Marketing
    $163.6k-306.8k yearly Auto-Apply 60d+ ago
  • Director, Continuous Improvement (Mentor, OH, US, 44060)

    Steris Corporation 4.5company rating

    Mentor, OH jobs

    At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Assist with development of Corporate Improvement strategies and carry out transformation and strategy deployment within business area. Based on Corporate Continuous Improvement strategies, develop lean strategy applicable to the business to enable execution. Influence and coach senior management and their teams on Business transformation, cultural change, engagement, Lean tool adoption, and empowerment, with a passionate approach to results. Drive results through the use of common metrics and data in various areas of the organization including those with environments of ambiguity. Provide coaching, training, and lead management workshops on principles of continuous improvement, cultural transformation, and leadership mindset. Demonstrated ability to coach VP and SVP levels of Executive Management on Transformation. Remote based role with up to 50% travel What You'll do as a Director Continuous Improvement * Organize senior management CI/lean steering committee and activities to set direction for business transformation and provide guidance to execute. Ensures that all local steering committees are supported and operate effectively. * Collaborate with business leaders to facilitate and lead cultural and strategic changes across functional departmental boundaries within designated business area. * Advise and counsel leadership by providing strategic direction in prioritizing CI opportunities and ensuring that CI initiatives align with the business strategy. * Develop and implement a team-based learning environment along with the appropriate structure to sustain improvements. * Create and implement transformation plans across the organization based on Corporate Continuous Improvement strategy, and local business strategy, and directly manage CI initiatives and programs. * Drive Continuous Improvement implementation to achieve cost reductions, cycle time improvements, and quality improvements through effective Lean tool management, benchmarking, Key Performance Indicator development, and scorecard development and monitoring for various functions within the organization. * Develops and leads team to apply structured, technical problem solving methodologies such as DMAIC, six sigma green belt/black belt, statistical data analysis, etc. to confirm root causes of problems, in alignment with strategic needs. * Assesses, coaches, and provides constructive feedback to teams to strengthen competencies within the enterprise. * Implement methods to identify Continuous Improvement opportunities within the organization through the use of key metrics, analysis, accountability, and standardization. * Provides advice and consultation as a transformation subject matter expert on best practices, significant projects, and/or special Continuous Improvement initiatives. * Drives team to implement corrective and preventative actions to solve root causes and prevent recurrence, reduce variation, and drive improvement in quality and other key KPIs. * Prepares budgets, schedules, and other financial reports for successful strategy deployment. * Hires, trains, develops, coaches, and provides team member guidance and supervision in the event of having direct report(s). * Maintain professional and technical knowledge through benchmarking world-class organizations and personal Continuous Improvement and Business Transformation related training. * Drives and coaches use of project management principles including establishing and tracking timelines, identifying, and mitigating risks, communicating across teams at all levels. * Other assigned duties. The Experience, Skills, and Abilities Needed Required: * Bachelor's Degree (Chemical or other Engineering, Microbiology, Data Analysis, or Related Technical Field) * Minimum 15 years of demonstrated qualified Improvement experience in a leadership role. * One successful enterprise transformation required with experience in deploying lean culture in an organization. * Minimum 8 years' experience leading and managing a Continuous Improvement team. * Demonstrated impact that translates to clear, bottom line performance results with step-function change with ability to produce $3 million in cost savings. * Strong analytical skills and understanding of problem-solving techniques. Proficiency in analyzing business needs, determining appropriate solutions and/or opportunities, and deploying them. * Strong interpersonal skills with the ability to influence, communicate, motivate, instill confidence, and persuade in difficult or complex situations. * Demonstrated impact using improvement tools: For example, Toyota Productions System and methodologies such as: A3 Development and Management, Process Flow Mapping, 5S/Visual Factory, TPM, QCO-SMED, Standard Work, Process Problem Solving, Built In Quality, Just In Time, Kaizen/Continuous Improvement, Chaku-chaku lines, karikuri devices, DMAIC, Six Sigma Green Belt/Black Belt, statistical data analysis, etc. * Lean certification from a recognized independent technical organization. * Experience with improvement leadership in large functional areas i.e., Field Service, R&D, Plant Operations, Administrative Operations, etc. * Experience delivering training, coaching, and developing all levels: executive to hourly employees. Preferred: * Experience with Shingijutsu consultants and mentoring by a recognized competent Continuous Improvement consultancy. * Consumable liquids. Other: * Superior and demonstrated leadership, team building, communication, presentation, interpersonal, and coaching skills. * Excellent organizational skills, analytical, and critical thinking skills. * Ability to lead and develop team members 25-50% domestic and international travel What STERIS Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is a brief overview of what we offer: * Market competitive pay * Extensive paid time off and (9) added holidays * Excellent healthcare, dental, and vision benefits * Long/short term disability coverage * 401(K) with company match * Maternity and parental leave * Additional add on benefits/discounts for programs such as pet insurance * Tuition reimbursement and continued educational programs * Excellent opportunities for advancement in a stable long-term career #LI-HT #LI-REMOTE Pay range for this opportunity is $141,737.50 - $183,425.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits Open until position is filled. STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
    $141.7k-183.4k yearly 38d ago
  • Vice President, Revenue Operations

    Spring Care 3.2company rating

    Remote

    Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time-whether it's therapy, coaching, medication, or beyond-tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started-join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Chief Revenue Officer and serving as a senior leader within the Revenue organization, the Vice President, Revenue Operations is responsible for operationalizing Spring Health's revenue strategy through strong planning, analytics, systems, and executional rigor. This leader owns the core Revenue Operations engine including forecasting, analytics, sales compensation, GTM systems and technology, and operating cadence. This full-time, remote role is critical to driving predictable growth, operational maturity, and scalability as Spring Health continues to scale. What You'll Be Doing Revenue Planning & GTM Execution Operationalize the revenue planning framework across Sales, Account Management, and Customer Success in alignment with company strategy. Support annual and quarterly target-setting across teams and individual contributors; ensure alignment with corporate goals. Translate strategic priorities into clear operating plans, milestones, and success metrics. Revenue Operations & Governance Own the day-to-day Revenue Operations operating model including forecasting cadence, pipeline management, performance reviews, and executive reporting. Lead development and ongoing improvement of forecasting accuracy, pipeline analytics, dashboards, and insights. Establish disciplined operating rhythms and governance to support scalable growth and accountability. GTM Systems & Technology (AI-Enabled) Own the GTM systems stack including Salesforce, Clari, LeanData, and related tooling. Partner with IT, Data, and GTM leaders to ensure system scalability, data integrity, and workflow efficiency. Drive automation and AI-enabled improvements that increase productivity and reduce operational friction. Sales Compensation Operations Own the design, implementation, and administration of Sales Compensation plans across Sales, Account Management, and Customer Success. Ensure incentive plans are operationally sound, clearly communicated, and aligned to revenue objectives. Partner closely with Finance and People teams to manage plan rollout, calculations, reporting, and governance. Cross-Functional Partnership Partner with Sales, Customer Success, Finance, Product, and Marketing to ensure operational alignment across the GTM lifecycle. Serve as a trusted operator and problem solver for revenue leaders. Provide clear, data-backed insights to inform executive decision-making. Transformation & Scale Lead operational improvements that increase predictability, efficiency, and visibility as the business scales. Identify friction points across revenue processes and implement practical, scalable solutions. Support readiness for future growth milestones through strong systems, data, and governance. What Success Looks Like Forecasts that leadership trusts and uses to make decisions. Clear visibility into pipeline, performance, and attainment across all GTM teams. A scalable, well-governed GTM operating system supported by strong data and tooling. Sales compensation programs that are accurate, timely, and aligned with revenue goals. Strong cross-functional trust in Revenue Operations as an execution partner. A revenue infrastructure that scales with the business. What You'll Bring 10-14+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within high-growth SaaS environments. Proven experience owning forecasting, analytics, sales compensation, and GTM systems. Strong operational orientation with the ability to translate strategy into execution. Deep Salesforce expertise and experience with modern RevOps tooling such as Clari and LeanData. Track record of improving predictability, rigor, and operational maturity. Clear communicator with strong cross-functional influence and judgment. Experience supporting scale and complexity; IPO experience is a plus, not a requirement. The target base salary range for this position is $208,000-$260,000, and is part of a competitive total rewards package including equity, bonus, and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: **************************************** Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
    $208k-260k yearly Auto-Apply 3d ago
  • Manager, LTSS Program Operations

    Caresource 4.9company rating

    Remote

    The Manager, LTSS Program Operations assists the Duals team with open projects and progress towards completion, program enhancements, development, and execution activities related to implementation and ongoing design and standardization for the Dual eligible and LTSS model. Essential Functions: Collaborate with markets to implement business strategies and operational plans to ensure core functionality, scalability, and ongoing department management to support LTSS (HCBS and NH) model Support the translation of business and program vision and strategy into operational tactics - collaborating to build the necessary organizational support and infrastructure Support post implementation strategy and goals to mitigate program risks Support the evaluation of operational process effectiveness for accomplishing market goals and objectives; manage operation process improvement activities in collaboration with market teams Coordinate, translate, and execute key strategies for functional/ operational requirements Provide leadership and support for product expansion Incorporates industry standard, best practice project management tools and techniques in market initiatives Recognizes and proactively manages operational dependencies and risks across market operations initiatives portfolio through effective change and risk management controls Works closely with leadership to establish, communicate, and perpetuate the corporate vision, ensuring appropriate communication to stakeholders Monitors performance across markets LTSSS/HCBS programs to leverage best practice and knowledge sharing for the purpose of improving outcomes through the standardization of evidence-based practices Assists the dual eligible President with the monitoring of legislative/governmental activities with the goal of advocating for the full integration LTSS/HCBS standard model, identifying opportunities and issues Interacts heavily within Dual Eligible, LTSS program business partners, and builds strong working relationships with all markets Engages stakeholders to ensure alignment Leads activities ensuring the delivery of high quality, consistent initiatives that result in optimum outcomes for members, providers, and program goals Perform any other job related duties as requested. Education and Experience: High School or GED required Bachelor's degree preferred Four (4) years of clinical operations/healthcare administration experience required Four (4) years of experience driving performance and process improvements, is in the health care insurance industry required Three (3) years Experience with Government-regulated (Federal and/or State) health insurance products including Medicaid, Managed Care Waiver, FFS and Medicare preferred Three (3) years Experience implementing programs with focus on integration preferred Three (3) years Project management experience preferred Competencies, Knowledge and Skills: Able to effectively identify business problems, assess proposed solutions, and understand the needs of business partners and stakeholders Ability to communicate effectively with all levels of leadership Develops effective working relationships with business partners and stakeholders Strong organizational, time management, analysis, and problem-solving skills Ability to manage a project from start to finish Strong relationship building skills and leadership qualities Training and teaching skills/change agent Ability to think critically and lead with strategy Comprehensive knowledge base crossing all the following areas: Clinical Operations, Market Groups, Business Development, Network, and Operations Hands on proficiency in Microsoft Office tools, including Project, Outlook, Word, PowerPoint, and Excel Business acumen and politically astute ability to act with diplomacy and sensitivity to cultural diversity Licensure and Certification: None Working Conditions: General office environment; may be required to sit or stand for extended periods of time Up to 15% (occasional) travel based on the needs of the department may be required Compensation Range: $94,100.00 - $164,800.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-GB1
    $94.1k-164.8k yearly Auto-Apply 7d ago
  • Senior Manager, EAP Strategy & Operations

    Headspace 4.7company rating

    Remote

    About the Senior Manager, EAP Strategy & Operations at Headspace: The Senior Manager, EAP Strategy & Operations will lead the scoping, project management, and execution of our FY26 Employee Assistance Program (EAP) Optimization roadmap. This role will assume day-to-day operational ownership and will be accountable for translating strategy into execution across our core EAP partners. This role is highly cross-functional and execution-oriented, sitting at the intersection of partner management, operations, data, product, and go-to-market. The latter requires exceptionally strong skillsets across process optimization, account management, cross-functional collaboration, and strategic planning. The ideal candidate can flex up and down, driving strategy through execution of key projects while also setting KPIs, identifying and driving process improvements. What you will do: Partner & Account Management: Serve as the primary point of contact for external EAP partners, owning the day-to-day operational relationship and business outcomes Build strong, trust-based relationships with partner leadership and operational teams to enable effective collaboration Partner closely with Headspace leadership to identify, escalate, and resolve risks, serving as the ultimate accountable partner for the relationship Lead recurring operational cadences including QBRs, readiness reviews, and escalation forums Roadmap Development & Tracking: Own the end-to-end EAP Partner Optimization roadmap, including quarterly and annual planning - as well as outcomes Inform and translate FY26 strategic objectives into clear scopes, timelines, milestones, and success metrics Identify and prioritize portfolio of optimization opportunities across multiple partners aligned to shared goals, including operational efficiency, quality, scalability, and global expansion. Maintain a clear, executive-ready view of progress, risks, and tradeoffs Execution & Project Management: Drive scoping and execution of multiple complex, cross-functional initiatives that improve operational efficiency and partner integration; example of initiative portfolio includes: data sharing and reporting process optimization, reducing manual workflows, development of joint marketing and enablement materials with GTM and partner teams, member triage and escalation improvements across clinical and work-life services, global expansion evaluation Operational Excellence & Scale: Establish and refine operational frameworks, documentation, and role & responsibility models with partners - ultimately defining and owning the operating model Improve shared workflows, SLAs, and performance measurement across EAP service delivery Ensure operational readiness for key FY26 milestones, launches, and global expansions, achieving outcomes Identify opportunities to standardize, automate, and scale partner operations as the EAP footprint grows Internal Enablement & Employer Support: Serve as the operational owner for internal EAP enablement, ensuring Sales, Client Success, and Account Management teams are equipped to confidently position, support, and troubleshoot EAP offerings Act as a primary escalation point for employer-facing EAP questions and issues, partnering with CS, Product, Clinical, and external partners to drive timely resolution Own and maintain internal EAP documentation and sources of truth, including knowledge bases, FAQs, enablement materials, and tooling (e.g., EAP GPT) Partner with GTM, Enablement, and CS Ops teams to deliver training, updates, and change communications related to EAP capabilities, partner changes, and process updates Proactively identify gaps in internal understanding or tooling and drive improvements that reduce friction for employer-facing teams What you will bring: Required Skills: 7+ years of experience, ideally with domain expertise within Employee Assistance Programs (EAP) in innovation and/or strategic operations roles Demonstrated track record with experience across 1 or more: partner operations, strategic operations, account management, innovation Deep operational expertise with ability to set and achieve targets and develop cross-functional roadmaps; brings industry benchmarks and best practices to role Ability to influence and effectively communicate with both internal and external senior leadership People management experience and ability to motivate and drive operational teams Analytical skill set, with ability to break down a problem into component parts, build a project plan against it, and manage end-to-end execution Strong judgment, accountability and decision-making skill set Nice to have: experience with technical integrations; operating in high-growth start-ups Pay & Benefits: The anticipated new hire base salary range for this full-time position is $118,800-$189,750 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate's location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We're proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that's effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren't just what we believe, they're how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They're our shared commitment to building a more connected, human-centered team-one that's redefining how mental health care supports people today and for generations to come. Why You'll Love Working Here: A mission that matters-with impact you can see and feel A culture that's collaborative, inclusive, and grounded in our values The chance to shape what mental health care looks like next Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the E-Verify Program . Privacy Statement All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship-including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: ****************************************** #LI-Hybrid
    $118.8k-189.8k yearly Auto-Apply 1d ago
  • Veterinary Director of Field Operations - Central Division

    Bluepearl 4.5company rating

    Remote

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Veterinary Director of Field Operations overseeing our Central Division Markets. Candidates are preferred to reside in the following: DFO Market: Minneapolis, Milwaukee, Northeast Wisconsin Are you competitive and aim to always be #1? Do you love a challenge and solving problems? Have you built energized, passionate, and successful workforce teams? If you answered "yes" to these questions, then we want to hear from you! The Director of Field Operations (DFO) provides leadership, direction, mentorship, and management for multiple markets within the organization with combined revenues of $100MM or greater. The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based out of the home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward the strategic plan, and drive operational excellence. As a Veterinary Director of Field Operations, you will: Champion and represent the BluePearl mission and vision in all interactions. Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans. In partnership with the region's RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives. Manage revenue targets of $100+ million. Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention. Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement. Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth. In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements. Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies. Maintain current knowledge of information technology as relates to hospital operations. Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets. Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions. Other job duties as assigned Competencies: Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report's career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder. Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace. Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs. Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator. Working Conditions: Approximately 50-75% travel is required. Must be able to travel long distances by air, train, or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver's license and proof of insurance. Project timelines and work volume/deadlines may often require more than 40 hours per week to complete the essential duties of this job. Why BluePearl? Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career. To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. We value your health and well-being as an associate by providing you with the following: Medical, dental, vision, and life insurance options. Parental leave benefits Flexible work schedules 401k and retirement planning Time to reset, rewind, and reflect through our paid time off and floating holiday plans A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
    $70k-106k yearly est. Auto-Apply 60d+ ago
  • Senior Director, Field Access Strategy and Operations

    Ardelyx 4.1company rating

    Remote

    Description Ardelyx is a publicly traded commercial biopharmaceutical company founded with a mission to discover, develop and commercialize innovative first-in-class medicines that meet significant unmet medical needs. Ardelyx has two commercial products approved in the United States, IBSRELA (tenapanor) and XPHOZAH (tenapanor). Ardelyx has agreements for the development and commercialization of tenapanor outside of the U.S. Kyowa Kirin commercializes PHOZEVEL (tenapanor) for hyperphosphatemia in Japan. A New Drug Application for tenapanor for hyperphosphatemia has been approved in China with Fosun Pharma. Knight Therapeutics commercializes IBSRELA in Canada. The Senior Director, Field Access Strategy and Operations is a pivotal leadership role responsible for defining, developing, and executing comprehensive strategies to develop and executing all aspects of the access and reimbursement strategy for the U.S. healthcare landscape (Medicare, Medicaid, and commercial payers). This individual will bridge strategic planning with operational excellence, ensuring seamless patient support and providing senior leadership with actionable insights on market trends and policy changes. The role requires a dynamic leader who can manage high-visibility initiatives, foster cross-functional collaboration, lead a team of Directors to meet key performance indicators, and drive change in a complex environment. The Senior Director will also be responsible for creating and monitoring all access and reimbursement related policies and regulations. Responsibilities: Build, lead, and coach a high-performing team of access and reimbursement Directors (first line leaders), fostering a culture of accountability, collaboration, and continuous improvement Provide coaching and educational opportunities so that the Ardelyx ARM team is viewed as subject matter experts for all field-related access and reimbursement topics Ensure all team activities strictly comply with all regulatory, legal, and compliance standards, including HIPAA and OIG guidelines Lead the development of comprehensive access and reimbursement strategies and tactics for the ARM team while acting as a trusted advisor to other commercial functions for all access and reimbursement matters Establish and monitor key performance indicators (KPIs) to measure team effectiveness and operations, adjusting plans as needed to optimize results Monitor, analyze, and anticipate changes in healthcare policy, reimbursement regulations, and market trends, developing proactive strategies to help customers navigate these changes effectively. Partner with internal stakeholders, including Marketing, Sales, Medical Affairs, Legal, and Finance, to ensure alignment of access and reimbursement strategies with overall business objectives Lead the operational components of the Access and Reimbursement team including CRM, Specialty Pharmacy data integration, and integration with the hub Harmonize ARM team goals, key performance measures, hub data, and SP trends to enhance ARM pull through and identify opportunities for enhanced ARM coaching Define budget requirements, manage vendor relationships and contracts, and ensure all activities comply with legal, regulatory, and corporate compliance standards Qualifications: Bachelor's degree, advanced degree preferred, with 12+ years of progressive experience in access and reimbursement, patient services, market access, or related functions within the pharmaceutical, biotech, or medical device industry, or equivalent experience 5+ years in a managerial or leadership role Deep understanding of the U.S. healthcare system, including commercial, Medicare, and Medicaid payer landscapes, coverage, coding (ICD-10, CPT, HCPCS), payment methodologies, and the "buy and bill" process Proven ability to develop and execute national and regional access strategies Strong analytical, problem-solving, and financial acumen skills Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels Demonstrated experience leading cross-functional teams and managing external vendors/agencies Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities Valid driver's license required Ability to travel domestically as required (approx. 30-50%) The anticipated annualized base pay range for this full-time position is $268,000 - $307,000. Ardelyx utilizes industry data to ensure that our compensation is competitive and aligned with our industry peers. Actual base pay will be determined based on a variety of factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target and equity awards, subject to eligibility and other requirements. Ardelyx also offers a robust benefits package to employees, including a 401(k) plan with generous employer match, 12 weeks of paid parental leave, up to 12 weeks of living organ and bone marrow leave, equity incentive plans, health plans (medical, prescription drug, dental, and vision), life insurance and disability, flexible time off, annual Winter Holiday shut down, and at least 11 paid holidays. Ardelyx is an equal opportunity employer.
    $65k-99k yearly est. Auto-Apply 4h ago
  • Strategic Operations Program Manager

    Irhythm Technologies 4.8company rating

    Remote

    Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: iRhythm is looking for a Senior Project Manager who will lead and support large-scale, cross-functional projects that drive operational excellence across Manufacturing and Clinical Operations. In this role you will report the the EVP, Business Operations and be responsible for end-to-end project, process, and change management, collaborating with diverse teams to deliver strategic initiatives that align with long-term business objectives. As the Senior Project Manager, you will interface with executive leadership, project teams, and key stakeholders to ensure successful project execution and organizational impact. What You Will Be Doing Program & Project Management Own end-to-end project management for major initiatives impacting Manufacturing and Clinical Operations, including process transformation, technology implementation, and initiatives to enhance operational scale. Develop and maintain detailed project plans, ensuring timely execution of milestones and deliverables. Clarify, prioritize, and drive project commitments, establishing clear chains of accountability. Monitor project progress, provide scheduled reports on milestones, and proactively communicate risks and mitigation strategies. Analyze project economics, providing actionable feedback on cost-benefit and ROI. Cross-Functional Collaboration Partner with business functions, including Manufacturing, Clinical Operations, IT, and other stakeholders, to define project scope, goals, and deliverables. Build strong relationships across teams to ensure alignment and effective execution. Interface with vendors, in-house personnel, and subject matter experts to maximize resources and efficiency. Process & Change Management Map, define, and optimize business processes to drive efficiency and effectiveness. Implement change management strategies to facilitate smooth transitions to new systems, processes, or programs. Develop comprehensive training programs for end-users impacted by project changes. Leadership Build and lead effective cross-functional project teams. Inspire risk-taking and innovation to maximize business benefit Help develop and drive best practices throughout the organization, establishing frameworks for effective and timely reporting. What We Want To See 10+ years of experience managing large-scale, cross-functional projects in dynamic environments, preferably within a medical device/biotech company. Bachelor's degree in Business Administration or related field. Strong understanding of operational processes in manufacturing and clinical settings. Proven experience with project management tools Agile project management experience; PMP preferred. Financial acumen to assess project risks, resource allocation, and return on investment (ROI), ensuring projects deliver both strategic and economic value. Experience with system validation and compliance-driven projects (e.g., SOX, HIPAA). Excellent communication, interpersonal, and leadership skills; ability to communicate across all levels of the organization. Analytical thinker with strong organizational skills and attention to detail. Ability to handle multiple priorities in a fast-paced environment. Location and Travel Remote- California strongly preferred. Ability to travel approximately 30%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $150,0000 - $190,000 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from ****************** email address. Please check any communications to be sure they come directly ********************* email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from ******************* email address ONLY. For more information, see *********************************************************************************** and *****************************************
    $51k-90k yearly est. Auto-Apply 60d+ ago
  • System Vice President Revenue Cycle Management Operational Performance

    SSM Health Saint Louis University Hospital 4.7company rating

    Hillsboro, MO jobs

    It's more than a career, it's a calling. MO-SSM Health Mission Hill Worker Type: Regular Job Highlights: The SSM Revenue Cycle team is on a fast track to optimization and looking for a strategic thought leader with a proven track record in transformation. This executive role has high visibility within the organization and is a position considered for long term succession planning. Named 150 Top Places to Work in Healthcare 2024 - Becker's Healthcare Named One of the Diversity Leaders 2024 - Modern Healthcare Named One of America's Greatest Workplaces for Diversity 2024 - Newsweek Named One of America's Greatest Workplaces for Women 2024 - Newsweek Named One of America's Greatest Workplaces for Job Starters 2024 - Newsweek SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization's 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God's healing presence to everyone they serve. With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. This position IS remote work eligible. SSM Health currently offers remote work within limited states. To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact: Angela Jones Executive Talent Partner *************************** #LI-Remote Job Summary: The Vice President for Revenue Cycle Management Operational Performance is responsible for the strategic leadership, oversight and optimization of hospital and ambulatory revenue cycle operations. Provide visionary leadership while fostering strong partnerships to ensure the accuracy and integrity of revenue processes. Partners with the Chief Revenue Cycle Officer to establish and deliver on the Revenue Cycle strategic vision. Job Responsibilities and Requirements: Job Responsibilities and Requirements: Develop and implement strategic initiatives to enhance revenue cycle operations while ensuring the accuracy and integrity of revenue processes. Oversight and management of coding, coding education, Health Information Management (HIM), Revenue Integrity to include CDM, Accounts Receivable, Cash Management, and Denial Management to ensure compliance with regulatory standards and optimize reimbursement. Develop and implement strategies for denial management to minimize revenue loss. Foster strong partnerships with internal and external stakeholders to drive revenue cycle improvements. Analyze and report on revenue cycle performance, identifying areas for improvement, and implementing corrective actions. Thought partner with Net Revenue, Information Technology, Finance, Clinical Operations and other stakeholders in continuous revenue improvement. Exhibits superior management skills that emphasize team building and strong leadership with the ability to provide clear vision and direction. Leadership development and career pathing to ensure next level leadership readiness. Creates a culture supportive of personnel, fostering individual motivation, teamwork and high levels of performance and accountability utilizing a participative management style to ensure staff retention Develops and manages the operating and capital budgets for operations, analyzes variances, develops plans and takes appropriate actions for productivity and performance improvements. EDUCATION Master's degree in business or healthcare administration OR Bachelor's degree with equivalent experience EXPERIENCE Ten years of experience within the area of revenue management, specifically experience with billing and collections at a multi-entity healthcare organization or large complex revenue cycle services with five year's leadership experience. Department: 8700000033 RCM Leadership Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.
    $132k-215k yearly est. Auto-Apply 49d ago
  • Director of Operations - Pacific NW Region

    Amerivet 3.6company rating

    Remote

    As a Director of Operations for AmeriVet, you will play a key leadership role in overseeing the performance, culture, and operational success of veterinary hospitals within your assigned region. You'll work directly with Practice Managers, Associate DVMs, and Partner Veterinarians to ensure efficient day-to-day operations, deliver a gold-standard client experience, and promote long-term financial growth. This role requires a strategic thinker, a strong people leader, and a hands-on problem solver-someone who can coach teams, drive results, and represent AmeriVet's values with authenticity. You'll lead with empathy, guide with data, and empower our field teams to deliver exceptional care. This position requires at least 75% travel, including occasional overnight stays. What You'll Do Lead and support the operational performance of veterinary practices in your region. Build trusted relationships with Partners, Veterinarians, and Practice Managers to foster collaboration, alignment, and accountability. Identify opportunities for operational improvement and lead the execution of initiatives that enhance efficiency, patient care, and profitability. Support and guide hospitals in achieving their financial goals, including analyzing P&Ls and adjusting strategies as needed. Oversee the successful onboarding and integration of new hospitals into the AmeriVet network. Coach and mentor hospital leaders to drive a culture of excellence, engagement, and client satisfaction. Ensure consistent execution of best practices while honoring the individuality of each practice. Serve as a liaison between field teams and AmeriVet's Support Center, ensuring seamless communication and alignment. What We're Looking For A collaborative, relationship-driven leader with a minimum of 3-5 years of multi-site management experience, preferably in the veterinary, healthcare, or service industries. A Bachelor's degree in Business, Operations Management, or a related field (CVPM certification is highly preferred). Strong business acumen with a proven ability to manage to a budget and make data-informed decisions using P&L statements. An empathetic leader who excels in people management-capable of recruiting, mentoring, developing, and retaining high-performing teams. A polished communicator and confident negotiator who can effectively engage with diverse stakeholders. Someone who thrives in a fast-paced, ever-evolving environment and brings flexibility, resilience, and a solutions-first mindset. A passion for animals and veterinary care-because it's not just what we do, it's why we do it. Resides within the assigned region or is open to relocation. Salary - The role offers a base salary starting at $115,000, depending on experience, along with participation in a competitive bonus program designed to reward strong performance. Region - Washington, Oregon, and Alaska At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $115k yearly Auto-Apply 6d ago
  • Director of Operations (California)

    Amsurg Corp 4.5company rating

    Remote

    Remote-Centric Hybrid Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit *************** POSITION SUMMARY: The Director of Operations (DOO) is key to building strong local partnerships with our physician leaders. This role oversees governance of Ambulatory Surgery Centers (ASCs) and is responsible for optimizing center operations to enable growth. Oversight typically includes ~$50M to $100M in revenue in a multisite and multimarket environment. Responsibilities include building strong leadership pipelines, developing growth strategies for the region, and management of the P&L of Ambulatory Surgery Centers in partnership with ASC Center Administrators and Physician partners. This role typically oversees operations of 6-15 ASC's depending on the market. Work Schedule: REMOTE-CENTRIC HYBRID (California Area) ESSENTIAL RESPONSIBILITIES: * Strategy and Growth * Responsible for execution of center strategy with support from Vice President (VP) of Operations in the development of local strategy. This role reports to the Vice President of Operations. * Identifies opportunities to enable growth of assigned ASCs; including service line offerings and organic growth. * Executes and supports corporate initiatives to implement at assigned ASCs. * Align with marketing initiatives and collaborate with Business Development, Physician Recruiting, Practice Recruiting teams, Communications, and other DOO's to execute on drivers of volume growth. * Collaborate with the VP and SVP in developing strategy and oversight to facility partnerships. * Take lead on business development and other strategic planning initiatives providing the initiative to get ASC and board buy-in and execution of proposed strategies. * Work with VP and SVP to develop and execute on strategies to grow case volume, reduce expenses, and improve patient experience and outcomes. * Manage health system partners and provider equity group relationships to drive clinician satisfaction and operational success. Operational Management * Oversees ASC governance (e.g., prep for and run board meetings) for reliable decision making. * Potentially sit on the ASC JV boards, as well as act as Chairman of the board in some cases. * Tactical management of ASC initiatives and day-to-day operations. * Mentors and trains Center Administrators; coordinates onboarding and learning and development programs. * Coordinates with Clinical and Revenue Cycle Management teams as needed to drive performance and improve revenue cycle key performance indicators (KPIs). * Builds and manages relationships with ASCs and physicians; schedules at a minimum quarterly on-site visits as business needs require. * Develops and mentors Center Administrators with all business office functions, focusing on critical functions such as clinical and revenue cycle to ensure operational alignment, priority setting, and execution of overall management. * Works with Center Administrators to deliver best in class staffing models; monitors full-time employee (FTE) utilization and makes recommendations to promote cost-effective labor hour practices. * Acts as a backup to assigned ASC administrative functions, i.e., payroll and payables, in the absence of the Center Administrator or other personnel when warranted. * Partners with corporate functional experts and support departments in a matrix organization to execute on management functions such as IT, HIPAA, audits, human resources, training and development, policies, procedures, quality, revenue cycle, and procurement. * Develops and/or identifies best practices; motivates the adoption of new opportunities. * Mitigates legal issues in collaboration with the VP of Operations and legal department. * Develops and executes on action plans at the ASC level by identifying opportunities and removing barriers. Customer Relationship Management * Supports recruitment and retention of physicians for business development and market development. * Effectively collaborates and communicates with partners and ASC stakeholders. * Articulates corporate initiatives and partners to develop plans to support and implement them timely. * Brokers all appropriate AMSURG resources when needed; knows when, how, and why to engage them. * Maintains ownership of situations when AMSURG resources are engaged to ensure satisfactory resolution. * Collaborates with the VP on governance and fiduciary responsibilities for assigned ASCs. * Schedules and leads quarterly Board meeting agendas for each assigned ASC; solicits input from Physician partners and other stakeholders; captures board meeting minutes for transparency, legal and regulatory requirements. * Monitors and follows through on all action items identified during and outside of quarterly board meetings for assigned ASCs. * Responsible for governance oversight in all operational areas including: * Quality oversight * Operational Efficiency * Labor Market/Staffing * Policy and Procedures * Risk Management * Regulatory compliance * Patient Experience * Information Technology- Risk Mitigation, Security * P&L Financial Management * Manages and reports on ASC financial performance. * Develops and manages center budgets and distribution process with support from VP. * Works with Center Administrators on annual capital requests to help drive growth and manage aging equipment. * Overall management of the financial performance of assigned ASCs; meets volume and EBITDA targets. * Ensures awareness of financial performance and answers questions on variances to budget and expectations. * Budgets and forecasts the P&L for assigned ASCs with input from facility stakeholders and VPs. * Oversees Revenue Cycle Management of assigned ASCs to ensure A/R benchmarks are met and cash flow is efficient and effective. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. * Excellent customer service * Excellent interpersonal skills necessary to work cooperatively with physicians, all staff members, and external customers. * Strong leadership, management, and organizational * Understanding of healthcare trends and their relationship to Ambulatory * Able to juggle multiple projects; accustomed to tight deadlines while maintaining meticulous attention to * Excellent verbal and written communication skills; comfortable delivering presentations to senior management, boards, community groups, physicians, and * Self-motivated; able to work without direct * Ability to integrate and harmonize diversified * Ability to understand, influence, and partner with others. * Excellent judgment and decision-making skills; able to resolve problems quickly and effectively. Education/Experience: * Bachelor's degree in healthcare administration or relevant field, and/or equivalent combination of education and work * Minimum five to seven (5-7) years of healthcare management experience; experience preferred managing up to $40 million+ in revenue at a minimum. * Experience with contract negotiations and managed care models within a complex * Multi-state healthcare system experience preferred. * Minimum three (3) years' experience managing healthcare operations * Knowledge of operations in an outpatient or physician specialty service line preferred. * Clinical and/or Revenue Cycle Management experience preferred. Employment at AMSURG: Living Our Values Every Day At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care. These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day. * Care Deeply for those around us. * Cultivate Integrity to build trust. * Champion Excellence for continuous improvement * Celebrate Teamwork every step to the way. Benefits: To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. EOE Statement: AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: ******************. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. #LI-CH1 #LI-REMOTE
    $98k-146k yearly est. 20d ago
  • Director, Go To Market Operations

    Well 4.1company rating

    Remote

    Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: **************************** Position Title: Director, Go To Market Operations Reporting to: SVP of Sales / Growth Location: Chapel Hill, NC; Minneapolis, MN; Newton, MA; New York, NY. Remote candidates considered. Compensation: Director, Go To Market Operations ($135,000 - $150,000), depending on qualifications, plus bonus potential and benefits Job Summary: Build and run a best-in-class Go To Market (GTM) Operations function that matches a maturing, enterprise-focused growth motion. Act as an insights-to-action engine, not a reporting function. Provide continuous, real-time visibility into pipeline health, progress against targets, and risk, enabling leadership to pivot strategy early. Serve as a critical partner to the CGO, CFO, and GTM management team on forecasting, planning, and board readiness. Key Responsibilities 1. Pipeline Intelligence and Forecasting Own day-to-day pipeline reporting and visibility across inbound, outbound, consultant-led, and strategic deal motions. Track and analyze pipeline coverage, velocity, stage conversion, win rates, deal size, and sales cycle performance against established targets. Build and maintain dashboards and executive-ready views that surface progress, risk, and trends. Maintain forecasting models and scenario analyses to support leadership discussions and planning. Identify leading indicators of risk or underperformance and flag insights with clear supporting analysis. 2. GTM Planning Support and Performance Management Support quarterly and annual GTM planning processes through data analysis, modeling, and performance insights. Provide analytical support for capacity planning, headcount modeling, and program effectiveness. Monitor performance against plans and highlight gaps, constraints, and execution risks. Partner with GTM leaders to translate goals into measurable operating metrics and execution plans. 3. Cross-Functional GTM Execution Act as an operational partner to Sales, Consultant Relations, Outbound Growth, and Product Marketing to improve execution consistency. Establish and maintain clear definitions, handoffs, and operating rhythms across market-facing teams. Ensure GTM data and insights are shared in a timely and usable way to inform messaging, enablement, and prioritization. Drive adoption of standardized processes and metrics to create a single source of truth. 4. Systems, Tools, and Process Excellence Own administration, optimization, and ongoing improvement of GTM systems including CRM, forecasting tools, and reporting platforms. Drive data hygiene, discipline, and system adoption across GTM teams. Design scalable processes that support complex enterprise deals while maintaining speed and clarity. Evaluate and pilot automation and AI-enabled workflows to improve efficiency and insight in partnership with leadership. 5. Executive Reporting and Finance Partnership Prepare GTM performance materials for executive leadership and board-level reviews. Translate complex pipeline and performance data into clear summaries and insights for senior stakeholders. Partner closely with Finance on forecasting accuracy, reporting cadence, and performance tracking. Surface risks early with supporting analysis and clear articulation of implications. 6. Team Leadership Manage and develop a small GTM Operations team, starting with one associate-level individual contributor. Set clear priorities, expectations, and quality standards. Foster a culture of accountability, curiosity, and continuous improvement. Preferred Qualifications 5+ years of experience in GTM Operations, Sales Operations, Revenue Operations, or related analytical roles. Experience operating as a Director or senior individual contributor in a high-growth B2B or digital health company selling to large or jumbo employers. Deep hands-on experience with pipeline management, forecasting, and CRM-driven reporting. Strong analytical skills with the ability to translate data into clear insights. Experience supporting executive-level reporting and planning processes. Proven ability to influence cross-functionally without direct authority. Excellent judgment and discretion with sensitive information. Builder mindset with comfort operating in evolving environments. Collaborative, detail-oriented, and highly reliable partner to GTM leadership. Additional Job Information Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare. We welcome team members who are passionate about that mission. We embrace diversity and are committed to building an inclusive team. Well is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We seek diversity and encourage individuals from underrepresented groups to apply.
    $135k-150k yearly Auto-Apply 19d ago
  • Lead Product Operations Manager - AI Enablement

    Teladoc Health Medical Group 4.7company rating

    Remote

    Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Lead Product Operations Manager is a senior-level individual contributor responsible for independently leading and delivering high-impact cross-functional initiatives that improve the productivity and performance of the Product organization. The role focuses on driving excellence in tooling strategy, scalable training, and core product operations, with an emphasis on AI enablement. The Lead Product Operations Manager is accountable for implementing AI-enabled workflows and systems that deliver measurable improvements in efficiency, quality, or cost. The position also leads the design and automation of scalable training frameworks that increase adoption, capability, and performance across large product teams. This role requires independent leadership, strategic decision-making, and the ability to influence and align executive stakeholders on complex initiatives. Essential Duties and Responsibilities AI Enablement & Operational Efficiency Independently identify, evaluate, and lead the end-to-end implementation of AI tools and capabilities across the full product development lifecycle (e.g., road mapping, requirements definition, design, content operations, documentation, research synthesis), with measurable impact on efficiency and quality. Serve as the primary AI thought leader and evangelist for the Product Org, accountable for driving adoption and change management to integrate AI into workflows at scale, reducing manual effort and demonstrably improving business outcomes. Continuously monitor emerging AI trends, independently design and execute pilot programs, and own the measurement of results, including business case development for broader adoption. Establish and maintain a strategic partnership with Data & AI leadership, ensuring seamless collaboration and alignment between Product and technical AI experts, and acting as the business owner accountable for outcomes. Tooling & Platform Management Develop and own the tooling strategy for the Product org, accountable for the measurable business outcomes tied to efficiency, adoption, and ROI. Independently oversee and drive selection, implementation, and long-term governance of mission-critical tools spanning product design, content, program management, and collaboration. Lead change management and adoption programs to ensure seamless integration, broad usage, and business value realization across multiple product teams and executive stakeholders. Continuously assess enterprise tool usage, consolidate redundant platforms, and deliver quantifiable ROI improvements while enhancing user experience. Training Framework Ownership Design, implement, and scale a comprehensive training framework covering onboarding, capability building, and continuous development across all product disciplines. Leverage AI to automate delivery, personalize learning at scale, and demonstrate measurable business impact. Drive strategic alignment with functional leaders to ensure training content directly advances organizational goals, tool adoption, and workflow optimization. Own end-to-end measurement of training adoption, and effectiveness using a data-informed approach, to continuously refine the program to meet team needs. Core Product Operations Responsibilities Independently lead process design and optimization efforts across the product development lifecycle, ensuring workflows are efficient, repeatable, and integrate AI-driven tools and automation where appropriate. Understand core concepts such as machine learning (ML), natural language processing (NLP), and neural networks to effectively communicate with Data Science and technical teams. Adept at prompt engineering and building with AI ethically and responsibly. Own advanced qualitative and quantitative data to monitor operational performance, uncover insights, and inform recommendations. Design and implement modular frameworks and templates optimized for AI integration, driving standardization, accelerated planning, execution, and enhancing collaboration across the product org. Apply conceptual and systems-level thinking to resolve complex organizational challenges, delivering forward-looking solutions with enterprise-wide, long-term impact. Drive cross-functional and executive alignment through compelling communication and influence at the senior level. Independently lead and facilitate executive workshops and decision-making forums, surfacing risks, shaping strategic priorities, and accelerating alignment. Serve as a strategic advisor and thought partner to senior product leaders, connecting day-to-day execution to long-term strategy, with accountability for integrating AI and delivering measurable business narratives. Lead organization-wide change initiatives, with demonstrated success driving adoption, overcoming resistance, and ensuring sustained outcomes. Supervisory Responsibilities No Required Qualifications 8+ years of experience in AI operations, product operations, product management, or a related field. Deep understanding of the product development lifecycle specifically in a tech focused company. Proven track record of leading the implementation of AI enablement solutions at scale, preferably in product, engineering, design, or content operations with quantifiable impact on efficiency and quality. History of designing and scaling processes with measurable improvements in efficiency, accuracy, or business performance, supported by advanced data analysis and KPI reporting with tool/platform ownership, including governance, adoption, and integration. Proven ability to operate with full autonomy, setting direction and delivering results on high-impact, cross-functional initiatives with minimal oversight. Proven success managing complex stakeholder networks and building alignment across multiple functions and executive levels. Familiarity with tools such as Jira, Confluence, Productboard (or other roadmapping solutions), and AI copilots. Bonus Qualifications Ability to think critically and strategically to address complex problems and develop effective solutions. Track record of independently leading large-scale, cross-functional initiatives from strategy through execution. Exceptional written and verbal communication skills, including the ability to present strategic recommendations to executive stakeholders. Experience with Figma, Miro, and Airtable highly preferred. Experience in health tech/B2B software company is a plus. The base salary range for this position is $160,000 - $180,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. #LI-SS2 #LI-Remote As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link .
    $160k-180k yearly Auto-Apply 18d ago
  • Director, Security Operations & Resilience

    Idexx Laboratories 4.8company rating

    Westbrook, ME jobs

    IDEXX is seeking a seasoned and strategic Director, Security Operations & Resilience to help shape and lead the evolution of our Security Operations and Vulnerability Management programs. Reporting directly to the CISO, this individual will serve as a senior leader within the Information Security organization, driving operational excellence, strategic execution, and security maturity across key domains. As the Director, Security Operations & Resilience, you will own visibility, vigilance and readiness, minimizing exposure and accelerating response. You will be instrumental in enhancing IDEXX's security posture-enabling a more resilient, adaptable, and security-aware enterprise prepared to navigate today's evolving threat landscape. You will provide both direct operational oversight and long-term strategic leadership. In this role... You will lead the Security Operations team, focusing on real-time detection, response, and automation to improve incident response capabilities. You will build and mature a full lifecycle Vulnerability Management program, from asset discovery to remediation tracking and reporting. Build and mentor high-performing security teams with an emphasis on professional development and succession planning. Partner with the CISO and the rest of the InfoSec leadership team to shape and implement the long-term cybersecurity strategy. Collaborate with business and technology leaders to embed security into operations, development, and transformation efforts. Contribute to InfoSec executive and board-level discussions, translating complex security needs into business-aligned decisions. Lead change management efforts to instill a security-first mindset across the enterprise. Ensure alignment with industry and regulatory standards including NIST, CIS, and ISO 27001. What you will need to succeed: 10+ years of progressive cybersecurity experience, including 5+ years in senior leadership Proven success building security operations, incident response, and vulnerability management programs Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred) Strong knowledge of cybersecurity frameworks and best practices (e.g., NIST, CIS, ISO 27001) Executive presence and the ability to communicate effectively across technical and business audiences Relevant certifications such as CISSP, CISM, or GIAC are strongly preferred Location: It is required that this role be on-site at our corporate HQ in Westbrook, Maine. Please be driving distance to our corporate office. Alternatively, we will consider individuals who are willing to relocate to Maine for this role. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-EV1
    $85k-112k yearly est. Auto-Apply 60d+ ago

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