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  • Customer Service Rep

    Armstrong Flooring 4.3company rating

    Denver, CO jobs

    BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures. JOB DUTIES: Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process. Maintain professional appearance and attitude at all times. Answer phones and greet clients as they enter the customer service area. Follow-up on orders that are on backorders and processing customer orders accurately. Use DANCIK to look up pricing, customer information, delivery dates, and process orders. Call customers to communicate on order status and ETA's. Liaison with outside sales reps. and managers. Organize and maintain the contractor area. Ensure all customers receive excellent customer service. Solve customer problems with a sense of urgency and accuracy. Communicate with the warehouse department regarding order status in staged areas. Schedule delivery and reminder calls to customers. Complete projects or assignments as delegated by the supervisor. Back up to other positions within the department when needed. Maintain positive communication skills and process customer orders accurately. Maintain an organized and efficient work area. Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers). Scan all paperwork correctly (PO's, confirmations, POD's). Other duties as assigned. JOB QUALIFICATIONS: Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products. Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers. Self-driven with a high level of energy and enthusiasm. Excellent relationship selling/customer focused sales abilities. Solution oriented with exceptional follow through. Good basic math skills, (including ability to take accurate measurements) Proficient with Windows based computer applications. Ability to perform well in a detail oriented, fast paced environment. PHYSICAL DEMANDS: You will be expected to sit for long periods of time frequently. Frequently spending extended periods of time on the phone with customers. Occasional lifting up to 50 lbs may be required. MENTAL DEMANDS: Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
    $23-25 hourly 8d ago
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  • Customer Service Representative

    Aaron Plumbing Inc. 3.6company rating

    Suwanee, GA jobs

    Benefits: Bonus based on performance Opportunity for advancement Training & development Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive environment with a family-owned company? Do you want the option to work from home? If so, please read on! This admin position earns a starting competitive wage of $17 to $20 per hour. Room for advancement is available. --> Training for the position must be completed in our Suwanee, GA location. Once the in office training is complete, the position will be fully work from home. If this sounds like the right admin opportunity for you, apply today! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) Attention to detail Strong computer skills Excellent written and verbal communication skills Experience as a plumbing or HVAC customer service rep is highly preferred. Experience with ServiceTitan software is also highly preferred! Are you attentive to detail? Do you enjoy meeting new people and interacting over the phone? Are you extremely organized and capable of balancing a complicated schedule? If yes, you might just be perfect for this opportunity to work from home! WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) This part-time position typically works Monday, Wednesday, Thursday 3:00 PM to 6:00 PM and Friday from 8:30 AM to 6:00 PM. Additional work from home hours are available to those who are interested. ABOUT AARON SERVICES We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angie's list. Additionally, we have consistently received a variety of other awards for exceptional performance and customer satisfaction. We owe our unwavering success to our team of highly professional employees. To thank them for all they do, we offer competitive pay, great benefits, and an uplifting work environment. A positive and supportive culture is something we consistently advocate for. If you're looking to join a place where you feel right at home, look no further! A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR) As a Customer Service Representative (CSR), you are the cheerful voice of our company. When clients call, you answer the phone and greet them with a friendly attitude. Depending on their specific needs, you answer their questions, connect them with the information they're looking for, or forward their message to the appropriate person. If they're calling about a service need, you help them get it scheduled. Then, you communicate the details of the job to our service team, keeping accurate documentation and using software like ServiceTitan to help all our teams work together effectively. In addition to working with customers and scheduling appointments, you keep our office organized. You handle miscellaneous admin tasks that contribute to our overall efficiency. Your satisfaction comes from supporting a great team and connecting customers to the services they need! ARE YOU READY TO JOIN OUR OFFICE TEAM? If you feel that you would be right for this admin job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 30024 Flexible work from home options available.
    $17-20 hourly 8d ago
  • Customer Service Representative

    Aaron Plumbing Inc. 3.6company rating

    Suwanee, GA jobs

    Benefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a full-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive environment with a family-owned company? Do you want the option to work from home? If so, please read on! This admin position earns a starting competitive wage of $17 to $20 per hour. Room for advancement is available. Full time employees can take advantage of our generous benefits and perks, including health, dental, vision, weekly pay, a 401(k) plan with company match, paid time off (PTO), and an LA Fitness membership. Additionally, we offer disability and life insurance. --> Training for the position must be completed in our Suwanee, GA location. Once the in office training is complete, the position will be fully work from home. If this sounds like the right admin opportunity for you, apply today! QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) Attention to detail Strong computer skills Excellent written and verbal communication skills Experience as a plumbing or HVAC customer service rep is highly preferred. Experience with ServiceTitan software is also highly preferred! Are you attentive to detail? Do you enjoy meeting new people and interacting over the phone? Are you extremely organized and capable of balancing a complicated schedule? If yes, you might just be perfect for this opportunity to work from home! WORK SCHEDULE FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR) This full-time position typically works Monday through Thursday from 8:30 AM to 6:00 PM. Additional work from home hours are available to those who are interested. ABOUT AARON SERVICES We are a family-owned and operated company that has been providing superior plumbing and HVAC services to the residents and business owners of Georgia since 1985. Our mission is to supply each customer with a positive experience through practicing honesty and top-quality workmanship. We hold A ratings with both the Better Business Bureau and Angie's list. Additionally, we have consistently received a variety of other awards for exceptional performance and customer satisfaction. We owe our unwavering success to our team of highly professional employees. To thank them for all they do, we offer competitive pay, great benefits, and an uplifting work environment. A positive and supportive culture is something we consistently advocate for. If you're looking to join a place where you feel right at home, look no further! A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR) As a Customer Service Representative (CSR), you are the cheerful voice of our company. When clients call, you answer the phone and greet them with a friendly attitude. Depending on their specific needs, you answer their questions, connect them with the information they're looking for, or forward their message to the appropriate person. If they're calling about a service need, you help them get it scheduled. Then, you communicate the details of the job to our service team, keeping accurate documentation and using software like ServiceTitan to help all our teams work together effectively. In addition to working with customers and scheduling appointments, you keep our office organized. You handle miscellaneous admin tasks that contribute to our overall efficiency. Your satisfaction comes from supporting a great team and connecting customers to the services they need! ARE YOU READY TO JOIN OUR OFFICE TEAM? If you feel that you would be right for this admin job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 30024 Flexible work from home options available.
    $17-20 hourly 8d ago
  • Customer Service Representative

    Weather Shield Windows and Doors 4.3company rating

    Medford, WI jobs

    Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift. This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responding to phone calls from customers and be a proactive voice of the company to them. Identify and enter no-charge orders, credit memos and returns. Research and resolve problems regarding orders. Assist sales reps with product and procedural issues. Respond to customer inquiries in a timely manner. Follow up on orders that need attention. Assist customers in learning our systems and using our tools. Work with customers to fulfill their window and door buying needs. Suggest additional products/options where appropriate. Train and provide guidance to new team members to enhance customer service. Suggest improvements to systems and procedures. Help to implement changes that improve quality and efficiency. Test new and updated programs. Perform other job-related duties as necessary to fulfill responsibilities of the position. Process Job Site service requests. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent verbal and written communication skills, good reasoning skills and attention to detail Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies. Must be organized and have a friendly, courteous, helpful and positive attitude. EDUCATION: High school diploma or equivalent preferred. EXPERIENCE: Varying levels accepted. COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications. PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required. EMPLOYEE ACKNOWLEDGEMENT: This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
    $34k-39k yearly est. 4d ago
  • Customer Service Representative

    OEG 4.4company rating

    Broussard, LA jobs

    OEG is a leading energy solutions business, providing mission critical infrastructure assets and services to the global offshore energy industry. Through our specialist divisions - topside, marine, subsea, cables, logistics and industrials, we are a pivotal link in the global offshore energy project chain, ensuring our customers' projects are delivered safely, reliably and efficiently. We are currently seeking a Customer Service Representative to join our Cargo Logistics Division. Location Broussard, Louisiana, USA. Core Purpose To provide end-to-end administrative and operational support to the Rental and Inventory department, ensuring that equipment rentals are accurately tracked, documented, and processed from initial enquiry through to return. Responsible for tracking equipment rentals, communicating effectively with customers, generating accurate invoices, and ensuring compliance with all equipment certification requirements. This role requires exceptional organisational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities and Accountabilities Track equipment rentals and maintain accurate, up-to-date records within the rental management system. Prepare delivery tickets and coordinate logistics for the delivery and collection of rental equipment. Communicate with customers via email and phone to respond to enquiries, provide timely assistance, and ensure a positive rental experience. Generate accurate invoices and process payments efficiently. Maintain and update equipment certifications in the database, ensuring all rentals comply with regulatory standards and company requirements. Review and reconcile inventories regularly to ensure accurate records, monitor equipment availability, and support efficient operations. Skills and Experience Minimum of 2 years' experience in any of the following areas is preferred, but not required: Customer Service, Equipment Rentals, Oil and Gas, or Administration. Proficient in Microsoft Office Suite, including Excel, Word, Outlook and other related applications. We are an equal opportunity employer committed to a fair and inclusive recruitment process for all applicants.
    $32k-38k yearly est. 3d ago
  • Customer Service Rep

    AHF 4.1company rating

    Denver, CO jobs

    BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures. JOB DUTIES: Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process. Maintain professional appearance and attitude at all times. Answer phones and greet clients as they enter the customer service area. Follow-up on orders that are on backorders and processing customer orders accurately. Use DANCIK to look up pricing, customer information, delivery dates, and process orders. Call customers to communicate on order status and ETA's. Liaison with outside sales reps. and managers. Organize and maintain the contractor area. Ensure all customers receive excellent customer service. Solve customer problems with a sense of urgency and accuracy. Communicate with the warehouse department regarding order status in staged areas. Schedule delivery and reminder calls to customers. Complete projects or assignments as delegated by the supervisor. Back up to other positions within the department when needed. Maintain positive communication skills and process customer orders accurately. Maintain an organized and efficient work area. Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers). Scan all paperwork correctly (PO's, confirmations, POD's). Other duties as assigned. JOB QUALIFICATIONS: Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products. Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers. Self-driven with a high level of energy and enthusiasm. Excellent relationship selling/customer focused sales abilities. Solution oriented with exceptional follow through. Good basic math skills, (including ability to take accurate measurements) Proficient with Windows based computer applications. Ability to perform well in a detail oriented, fast paced environment. PHYSICAL DEMANDS: You will be expected to sit for long periods of time frequently. Frequently spending extended periods of time on the phone with customers. Occasional lifting up to 50 lbs may be required. MENTAL DEMANDS: Think analytically Make decisions Develop options and implement solutions Work with a team Maintain regular and punctual attendance (consistent with ADA and/or FMLA) Attention to detail Communicate effectively Multitask in a fast-paced environment Work with a Sense of Urgency AHF PRODUCTS: AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $23-25 hourly 8d ago
  • Customer Service Rep

    Belfor Property Restoration-Belfor USA Group, Inc. 4.3company rating

    Tampa, FL jobs

    A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Qualified candidates will be genuinely excite Customer Service, Operations, Service, Retail, Customer
    $21k-30k yearly est. 3d ago
  • Customer Service Rep

    Binswanger Enterprises 4.2company rating

    Richmond, VA jobs

    Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you! Binswanger Glass has the track record of being an organization where careers are made. Many of our current employees have grown through the ranks and have great careers at Binswanger Glass. The Customer Service Representative serves as the positive bridge between customers and operations. As such, the CSR must be customer service oriented with a desire to both serve the customer and secure and maintain business for the Company while ensuring that all customer related information is up-to-date and accurate. Positively support the Company's business and its tactical and day-to-day sales process. Utilize active selling techniques with telephone, fax and telecommunications with customers by attempting to address each customer inquiry in a timely and practical manner. Effectively quote customer pricing within established guidelines and strive to secure as many orders as possible based upon accurate quotes within Company guidelines. Ensure credit policies are followed and all COD sales are collected at time of sale. Generate sales data and reports as required. Respond to customer and supplier requests for information and utilize problem-solving techniques to resolve issues or concerns while maintaining positive relationships. Be very familiar with all products sold. Recommend additional items for sale while working with customers i.e. glass cleaner, shower doors, mirrors. Understand and use product codes in accordance with established policies. Ensure pricing is accurate on all sales based on product specifications. Correct invoice and work preparation for different types of sales. Follow established policies and procedures for daily administrative duties. Assist with purchasing and inventory. Responsible for filing all necessary paperwork. Balance cash drawer and make deposits daily. Perform accounts receivable duties including collection of past due accounts. Match statements to invoices. Update National Accounts work. Forward necessary paperwork to division/corporate office on a timely basis. Keep all assigned equipment in good repair and working order. Perform other duties as assigned.
    $25k-32k yearly est. 8d ago
  • Customer Service Representative

    Atkore 4.3company rating

    Eugene, OR jobs

    Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. Who we are looking for: Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment. This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL. What you'll do: Processing orders, quotes, credits, returns applications and other requests Communicating directly with customers or sales representatives either by telephone, electronically, or face to face Obtaining and evaluate all relevant information to handle inquiries and complaints promptly Answering basic technical inquiries Directing advanced technical requests and other unresolved issues to the appropriate resource Managing customer accounts Promptly responding and assisting customers with damaged shipments and/or mis-shipments Keeping good records of customer interactions and transactions Communicating and coordinating with internal departments and outside vendors Monitoring product stocking levels and inventory turns Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization Performing other related duties as assigned What you'll bring: High School diploma or equivalent Minimum two years business experience in a manufacturing or electrical customer service environment preferred Computer literacy and experience with Windows, Excel, Word, and Outlook Ability to manage a variety of concurrent tasks in a fast-paced work environment Time management, planning, and organizational skills Effective decision making and problem solving abilities Excellent interpersonal and communications skills Strong initiative and adaptable to change Must be able to thrive in a team environment All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability. Within 3 months you'll: Complete Atkore's onboarding and immersion program. Gain an understanding of how your role ties into Atkore's mission and strategic plan. Perform basic order inquiry, entry, and order follow-up activities. Within 6 months you'll: Handle an assigned territory independently from PO receipt to invoicing. Work towards meeting or exceeding the departments daily KPI metrics. Audit shipments for on time delivery and reconcile inventory and pricing discrepancies. Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values. Join our team and align yourself with an industry leader! As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives. Benefits available include: Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Paid Time Off Paid holidays Any leave required under federal, state, or local law Benefits are subject to vesting and eligibility requirements. Applications are being accepted on an ongoing basis.
    $40.6k-55.9k yearly 8d ago
  • Customer Service Rep

    Binswanger Enterprises 4.2company rating

    Kansas City, MO jobs

    Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you! Binswanger Glass has the track record of being an organization where careers are made. Many of our current employees have grown through the ranks and have great careers at Binswanger Glass. The Customer Service Representative serves as the positive bridge between customers and operations. As such, the CSR must be customer service oriented with a desire to both serve the customer and secure and maintain business for the Company while ensuring that all customer related information is up-to-date and accurate. Positively support the Company's business and its tactical and day-to-day sales process. Utilize active selling techniques with telephone, fax and telecommunications with customers by attempting to address each customer inquiry in a timely and practical manner. Effectively quote customer pricing within established guidelines and strive to secure as many orders as possible based upon accurate quotes within Company guidelines. Ensure credit policies are followed and all COD sales are collected at time of sale. Generate sales data and reports as required. Respond to customer and supplier requests for information and utilize problem-solving techniques to resolve issues or concerns while maintaining positive relationships. Be very familiar with all products sold. Recommend additional items for sale while working with customers i.e. glass cleaner, shower doors, mirrors. Understand and use product codes in accordance with established policies. Ensure pricing is accurate on all sales based on product specifications. Correct invoice and work preparation for different types of sales. Follow established policies and procedures for daily administrative duties. Assist with purchasing and inventory. Responsible for filing all necessary paperwork. Balance cash drawer and make deposits daily. Perform accounts receivable duties including collection of past due accounts. Match statements to invoices. Update National Accounts work. Forward necessary paperwork to division/corporate office on a timely basis. Keep all assigned equipment in good repair and working order. Perform other duties as assigned.
    $27k-34k yearly est. 8d ago
  • Customer Service Representative

    Blevins, Inc. 3.3company rating

    Lexington, KY jobs

    Blevins, Inc., a financially strong, privately owned wholesaler of building supplies, is seeking an experienced candidate who possesses a positive attitude to fill a Customer Service Representative position in our Lexington, KY branch. Familiarity with home improvement products and HVAC experience are both a plus. The ideal candidate should be skilled in maintaining excellent customer interfaces and delivering a positive customer experience. Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years. Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employees' success where every single person fills an important role. Our Purpose: Connecting People with Products that Enhance Homes. Monday - Friday, 8:00 am - 5:00 pm Primary responsibilities include: Utilize provided reports to enhance inside sales Maintain and nurture an established customer base through regular outreach via calls and emails, ensuring consistent communication and support. Handle order entry and preparation of quotes with accuracy and efficiency, ensuring timely processing of customer requests. Manage invoicing processes, ensuring accuracy and timeliness in billing. Oversee installer invoicing to ensure prompt and accurate payment processing. Address customer inquiries and concerns promptly, providing solutions that uphold our commitment to excellent service. Perform various administrative duties Work hand in hand with the Outside Sales force. Stay informed about our product offerings and industry trends to provide knowledgeable support to customers. Our Employees Enjoy: A Competitive Hourly Rate Benefits Package: Medical/Dental/Vision, 401(k) Plan Paid Holidays, Vacation, and Paid Sick Days Opportunities for Training Annual Bonus Potential after one year of employment Annual Potential 401k Profit Sharing Benefits after one year of employment Requirements: Familiarity with home improvement products is a plus. HVAC experience is a plus. High School diploma or equivalent education. Experience in invoicing and installer invoicing Strong work ethic and a positive attitude. Basic PC skills required, including proficiency in MS Office and internet applications. Great organizational skills required. Professional phone etiquette skills are a must. Data entry skills required. Ability to consistently maintain orderly paperwork. EOE M/F/V/D
    $24k-32k yearly est. 8d ago
  • Representative Customer Service (General Calls)

    Assa Abloy 4.2company rating

    Phoenix, AZ jobs

    Assist customers in requests for information; perform customer service support functions and resolve customer complaints, concerns and issues; perform a variety of duties in a multi-task work environment. ESSENTIAL FUNCTIONS & RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential function satisfactorily: Ensure phone coverage for set business hours. Communicate with customers to answer their inquiries and solve all issues that may arise. Process incoming inquiries in Customer Care. Process RMA's/CCF's. Process information in appropriate computer programs as required. This includes but is not limited to CRC Dash (and related programs), JD Edwards, and Microsoft Office programs. Work with other departments as needed to ensure that we meet our customer needs. Operate within and help to improve work procedures for Customer Service using lean manufacturing principles Strive to develop and maintain a high standard of product knowledge, sharing that knowledge with Sales Reps, Customers, Team members and other Employees. Conform with the organizations ISO 9001 & 14001 requirements Other duties or projects as assigned. Individuals who need reasonable accommodations to enable them to perform these essential functions should discuss their needs with Human Resources. EMS will provide reasonable accommodations to such individuals unless doing so would impose an undue hardship on EMS or the individual is a direct threat. Supervisory Responsibilities There are no supervisory responsibilities with this position. QUALIFICATIONS The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position. Education and/or Experience: * High school diploma or general education degree (GED) with some college or technical training in mechanics or electronics; two to five years experience in a customer service related position, preferably in a manufacturing environment; or equivalent combination of education and experience. Computer Skills * Proficiency in word processing, spreadsheets, email, and order processing software. * Possess a working knowledge of inventory, manufacturing and database software. Language Ability Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. Write routine reports and correspondence in English. Speak effectively before groups of customers or employees of organization. We are the ASSA ABLOY Group Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences. Phoenix, AZ, US, 85044 Customer Service & Contact Center Operations No Travel Required Associate 06-Feb-2026 Nearest Major Market: Phoenix
    $30k-39k yearly est. 8d ago
  • Customer Service Representative

    Atkore 4.3company rating

    Tampa, FL jobs

    Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. Who we are looking for: Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment. This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL. What you'll do: Processing orders, quotes, credits, returns applications and other requests Communicating directly with customers or sales representatives either by telephone, electronically, or face to face Obtaining and evaluate all relevant information to handle inquiries and complaints promptly Answering basic technical inquiries Directing advanced technical requests and other unresolved issues to the appropriate resource Managing customer accounts Promptly responding and assisting customers with damaged shipments and/or mis-shipments Keeping good records of customer interactions and transactions Communicating and coordinating with internal departments and outside vendors Monitoring product stocking levels and inventory turns Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization Performing other related duties as assigned What you'll bring: High School diploma or equivalent Minimum two years business experience in a manufacturing or electrical customer service environment preferred Computer literacy and experience with Windows, Excel, Word, and Outlook Ability to manage a variety of concurrent tasks in a fast-paced work environment Time management, planning, and organizational skills Effective decision making and problem solving abilities Excellent interpersonal and communications skills Strong initiative and adaptable to change Must be able to thrive in a team environment All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability. Within 3 months you'll: Complete Atkore's onboarding and immersion program. Gain an understanding of how your role ties into Atkore's mission and strategic plan. Perform basic order inquiry, entry, and order follow-up activities. Within 6 months you'll: Handle an assigned territory independently from PO receipt to invoicing. Work towards meeting or exceeding the departments daily KPI metrics. Audit shipments for on time delivery and reconcile inventory and pricing discrepancies. Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values. Join our team and align yourself with an industry leader! As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives. Benefits available include: Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Paid Time Off Paid holidays Any leave required under federal, state, or local law Benefits are subject to vesting and eligibility requirements. Applications are being accepted on an ongoing basis.
    $40.6k-55.9k yearly 8d ago
  • Booking Agent: Corporate Event Sales

    All American Entertainment 4.5company rating

    Durham, NC jobs

    Job Description About AAE All American Entertainment (AAE) is a leading speaker and celebrity booking agency. For nearly 25 years, we've supported event planners and meeting organizers with best-in-class service, booking keynote speakers and entertainment for more than 2,000 events each year. Our past bookings include The Jonas Brothers, Sir Richard Branson, Usain Bolt, Ryan Reynolds, Simone Biles, Martha Stewart, and Trevor Noah. We've supported events for organizations such as Microsoft, Intel, PwC, Cisco, Indeed, Qualtrics, and Oxygen. AAE has been named to Triangle Business Journal's Best Places to Work, Inc. Magazine's Best Workplaces, and Business North Carolina's Best Employers in NC. We are growing and looking to add a Booking Agent to our corporate events sales team. No prior booking experience required. We provide comprehensive training. What You'll Do Manage and advance inbound leads through our sales pipeline. No cold calling. Consult with corporate and university clients to understand event goals, audience, and budget. Recommend and pitch speakers, celebrities, and entertainers aligned with client objectives. Create tailored proposals and pricing options. Guide clients through selection, offer, and contract stages. Communicate daily with clients, speakers, and talent managers via phone and email. Negotiate speaking offers and contracts in partnership with internal teams. Collaborate closely with Event Managers to ensure seamless handoff from booking to execution. Who You Are You are highly motivated and driven by results. You communicate clearly, confidently, and professionally. You are organized and able to manage multiple active deals at once. You build trust quickly and enjoy long-term client relationships. You thrive in a fast-paced, high-volume environment. You are solutions-oriented and comfortable making decisions. Sales experience is a plus, but not required. How You Live Our Values Own the Outcome: You take responsibility for your deals from first call through contract. Be Solution-Oriented: You focus on what can be done for every client. Default to Action: You move opportunities forward with urgency and purpose. Win Together: You collaborate with teammates to close business and support clients. Keep It Human: You build real relationships with clients, talent, and coworkers. Role Details Full-time, onsite role in Durham, NC. Hybrid opportunities are available after the training period. Monday-Friday schedule Base salary + commission structure Comprehensive training provided Competitive benefits, 401(k) with match, PTO, and growth opportunities $50,000-$60,000 base salary plus commission and bonus potential Powered by JazzHR z6PECbq3G2
    $50k-60k yearly 17d ago
  • Ticket Agent

    Herzog Contracting Corp 4.4company rating

    Albuquerque, NM jobs

    Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Ticket Agents are responsible for fare and revenue collections on board the New Mexico Rail Runner Train system. Ticket Agents will be based out of Albuquerque and weekend work may be required. Duties and Responsibilities: * This is a non-exhaustive overview of the job duties for this position. * Provide excellent customer experience. * Communication with Customer Service. * Making on board announcements regarding service disruptions or delays. * Assisting passengers with train/bus schedules. * Assisting passengers with ticket purchases both cash and credit. * Reconcile daily train fare ticket sales. * Picking up and discarding used newspapers, litter and debris. * Reporting any safety or security concerns to the Transportation Department. * Assisting with busing for special events or service interruptions. * Operating a company vehicle to transport crews. * Regular and consistent engagement, participation and promotion of Herzog's Culture and its essential behaviors are a requirement for this position. * Regular and predictable attendance and punctuality are a requirement for this position. * Other duties as assigned. Qualifications: * High school diploma or equivalent. * This is an entry level position. No experience is necessary. However, familiarity with The New Mexico Rail Runner Express train service and local area (to provide directions to passengers) is preferred. * Must have a valid driver's license Pre-Employment Requirements: * Subject to pre-employment background check and motor vehicle report review. * Maintain valid driver's license and endorsements as required per position. * Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position. * Successfully complete and maintain any required safety certification and testing on an annual basis. Physical Requirements: The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This position will be physically demanding at times. This is a non-exhaustive overview of the physical requirements of this job. * Able to work outdoors in all weather conditions (including extreme heat, humidity, and rain). * Frequent standing for extended periods of time. * Frequent walking throughout the duration of work shift. * Able to work in conditions with loud noise; work around heavy/moving passenger cars. * Requires occasional lifting, stooping, or bending. * Must successfully pass color/vision examinations as required by the position. * Must be able to hear and distinguish auditory signals as required by the position. Safety: * Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all. Benefits: * Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations. Why Herzog: Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas. Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects. We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence. Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results. Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team. We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today. It is the policy of Herzog Transit Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.
    $27k-36k yearly est. Auto-Apply 1d ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Harahan, LA jobs

    Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly 6d ago
  • Call Center Specialist

    West Shore Home 4.4company rating

    Raleigh, NC jobs

    Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1
    $19.8 hourly 19d ago
  • Call Center Specialist

    West Shore Home 4.4company rating

    Raleigh, NC jobs

    Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1
    $19.8 hourly 14d ago
  • Call Center Specialist

    Lewis Automotive Group 3.4company rating

    Garden City, KS jobs

    Call Center Specialist Hertz - Garden City, KS Job Description A Call Center Specialist takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems. Essential duties include the following. Answer Phones Make Reservations Extend Rentals Attend to Voicemails Maintain Car Lists Work in Reservation Program (KARZ) Work in Excel Other tasks will be assigned as the position evolves. Job Type: Full-time Experience High school diploma. Benefits: Health Insurance, Dental, Vision, 401k and more. We are an equal opportunity employer.
    $25k-30k yearly est. 53d ago
  • Call Center Specialist - Customer Service

    Bath Fitter 4.6company rating

    Harrisburg, PA jobs

    Are you looking to start a new career? Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier remodeling company that specializes in solutions that make a major improvement in people's lives and homes faster and for less cost than traditional methods. Bath Fitter can transform a Tub/Shower in as little as 1 day. Every project is backed by a lifetime warranty that covers both parts and labor. Being in business for 40 years, we have successfully completed thousands of installations and our list of satisfied customers continues to grow. Bath Fitter will exceed your expectations with superior quality and value you will have to see to believe. And we enjoy a competitive price advantage compared to traditional solutions. This is your opportunity to work with the nation's largest home improvement company. Click here to learn more about us. Job Responsibilities & Description for Customer Service Specialists: Assist customers with any product/service questions they may have Set up potential customer appointments Discuss our wide variety of remodeling options Verify and update customer information in the database Job Requirements for Customer Service Specialists: Must have reliable transportation, this is an in office position in Etters PA Experience in Microsoft Office preferred High school diploma/GED Previous customer service experience preferred What we offer YOU: PAID training-you will have a two week training in the classroom and on the floor Room to grow-we want to assist you in getting where you want to be. With that being said, there is plenty of room to grow within the company. You will be evaluated every 30 days to assess your performance and get you closer to reaching your goals. You decide on your pay-you will be making a set hourly rate plus shift differential and an uncapped bonus structure. If you put in the work, the results will show. Apply today - We don't want you to miss out on this opportunity. Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support representative, call center agent, sales appointment setter, lead setter, sales, marketing eoe #PR1
    $29k-38k yearly est. 60d+ ago

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