Material control associate vs customer service, shipping and receiving

Differences between material control associate and customer service, shipping and receiving duties and responsibilities

Material control associate example responsibilities.

• Manage, review, analyze, verify, and ship raw, stock, purchase, QA, and manufacture materials.
• Coordinate with logistics team to have material pull for sales orders and reservation.
• Participate in regulatory (FDA, EMEA) and client audits/inspections of the facility.
• Monitor and track all product orders and work closely with logistics staff for cost effective shipments.
• Provide assistance to various departments to troubleshoot inventory and promotion issues that require higher level consideration and knowledge.
• Provide logistical and administrative support for finish product shipping to major customers, domestic and international, providing JIT deliveries.

Customer service, shipping and receiving example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Receive in merchandise using RF unit.
• Start learning how to use Quickbooks.
• Process orders through WMS using RF scanner.
• Receive and ship both small and LTL shipments.
• Receive and organize UPS/FedEx and USPS packages for pickup by customers.
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