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Technical Manager jobs at Mayo Clinic - 65 jobs

  • Technical Success Manager - Data

    Mayo Clinic 4.8company rating

    Technical manager job at Mayo Clinic

    **Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (************************************** - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The primary purpose of this role is to serve as the point of contact for the data needs of MCP program customers. The Technical Success Manager will establish and lead all data-related implementation and support aspects. The position will be responsible for the following essential functions: + Serving as the primary point of contact for all data-related questions from MCP program customers. + Triage and resolve data tickets/questions as they arise and facilitate coordination with data science support teams + Collaborate with MCP team members in creating/documenting processes. + Validate data accuracy, completeness, and timeliness during onboarding. + Support ingress/egress data governance activities. + Serve as a liaison to data related internal and external partnership workstreams. + Assist with customer requested exports reviews in accordance with MCP policies. + Assists with the creation and collection of metrics to ensure the success of the MCP programs. + Collaborate with MCP team members in creating/documenting processes. + Advises and assists with strategic expansion of MCP programs. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned. **Qualifications** A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative and a minimum of three years of professional or research experience in data science will be considered. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage several client accounts simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others. Experience with CRM and other engagement management tools. MBA or master's degree in a related field is preferred. Experience with startup companies is preferred. PhD is preferred. **Exemption Status** Exempt **Compensation Detail** $125,400 - $181,800 / year **Benefits Eligible** Yes **Schedule** Full Time **Hours/Pay Period** 80 **Schedule Details** Monday - Friday, Business Hours 100% Remote. 10%+ travel This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. **Weekend Schedule** Not Applicable **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (***************************************** **Equal Opportunity** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (**************************** . Mayo Clinic participates in E-Verify (******************************************************************************************** and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. **Recruiter** Julie Melton **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
    $125.4k-181.8k yearly 6d ago
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  • Technical Success Manager - Data

    Mayo Clinic Health System 4.8company rating

    Technical manager job at Mayo Clinic

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The primary purpose of this role is to serve as the point of contact for the data needs of MCP program customers. The Technical Success Manager will establish and lead all data-related implementation and support aspects. The position will be responsible for the following essential functions: * Serving as the primary point of contact for all data-related questions from MCP program customers. * Triage and resolve data tickets/questions as they arise and facilitate coordination with data science support teams * Collaborate with MCP team members in creating/documenting processes. * Validate data accuracy, completeness, and timeliness during onboarding. * Support ingress/egress data governance activities. * Serve as a liaison to data related internal and external partnership workstreams. * Assist with customer requested exports reviews in accordance with MCP policies. * Assists with the creation and collection of metrics to ensure the success of the MCP programs. * Collaborate with MCP team members in creating/documenting processes. * Advises and assists with strategic expansion of MCP programs. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned. Qualifications A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative and a minimum of three years of professional or research experience in data science will be considered. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage several client accounts simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others. Experience with CRM and other engagement management tools. MBA or master's degree in a related field is preferred. Experience with startup companies is preferred. PhD is preferred. Exemption Status Exempt Compensation Detail $125,400 - $181,800 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, Business Hours 100% Remote. 10%+ travel This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Weekend Schedule Not Applicable International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Julie Melton
    $125.4k-181.8k yearly 5d ago
  • Senior Technical Product Manager - Trust & Safety

    Care 4.3company rating

    Remote

    com Care.com, an IAC (NASDAQ: IAC) company, is the world's leading platform for finding and managing family care. We're on a mission to help families find trustworthy, high-quality care for loved ones across all stages of life. We're parents, pet owners, and caregivers ourselves - and we believe trust and safety aren't just features, they're the foundation of everything we do. At Care.com, we're applying AI, data science, and advanced technologies to create safer, more transparent, and more human digital experiences. Work Environment: Remote Eligible candidates located within 60 minutes of our Dallas, Salt Lake City, or Austin offices will work in a hybrid capacity, in office on Monday, Wednesday, and Thursday. About the Role Trust and Safety (T&S) is at the core of Care.com's mission. As a Senior Product Manager, Trust & Safety, you will own the roadmap for AI-powered safety, compliance, and content integrity systems that protect users across our marketplace. This role blends AI product development with deep Trust & Safety strategy, focused on building intelligent systems that detect, prevent, and mitigate risk - while maintaining a frictionless user experience. You will drive initiatives across background verification, fraud detection, generative AI safety, and content moderation infrastructure. You'll collaborate closely with Engineering, Data Science, Policy, Legal, and Operations to design scalable, responsible systems that safeguard trust at every step of the user journey. What You'll Do Lead the Trust & Safety product roadmap, from problem discovery through execution, measurement, and iteration. Design and launch AI-driven systems for content safety, behavior monitoring, and proactive risk detection. Partner with Data Science to train and deploy ML and generative AI models that enhance fraud, abuse, and background check capabilities. Develop frameworks for AI safety, explainability, and compliance, ensuring all models and decisions align with ethical and regulatory standards. Collaborate cross-functionally with Policy, Legal, Customer Care, and Engineering to align product strategy with operational and compliance goals. Define and track Trust & Safety OKRs, balancing platform integrity, user trust, and business growth. Use experimentation, data analysis, and insights to drive continuous improvement in detection systems and response efficiency. Advocate for a user-centered safety culture across the organization - ensuring care, empathy, and fairness guide every decision. What You'll Bring 4-6 years of product management experience, with at least 3+ years in AI, ML, or data-centric product development. Experience building or scaling Trust & Safety, content moderation, or risk mitigation systems. Proven ability to lead technical product work - partnering with engineers and data scientists on model design, APIs, and backend systems. Deep understanding of AI/ML technologies, including model development, prompt engineering, evaluation, and safety controls. Strong analytical skills; able to interpret data, identify trends, and drive data-informed decisions. Excellent collaboration and stakeholder management - comfortable working across Legal, Policy, and Operations. Strategic thinker who thrives in ambiguity, able to balance innovation speed with responsible AI principles. Degree in Computer Science, Engineering, Data Science, or related quantitative field (preferred). Nice to Have Experience with generative AI applications (e.g., LLMs for moderation, classification, or automation). Familiarity with AI safety, fairness, and compliance frameworks (e.g., GDPR, COPPA, CSAM, transparency standards). Background in consumer marketplaces or trust-driven platforms. Knowledge of incident response, abuse prevention, or policy enforcement in large-scale systems. Why You'll Love Working Here Opportunity to shape how AI enables safety, trust, and fairness in one of the world's most meaningful consumer marketplaces. Work with smart, mission-driven teammates who care deeply about people, data, and integrity. Hybrid flexibility with offices in Salt Lake City, Austin, and Dallas. Competitive compensation, equity, and comprehensive benefits. A culture that values empathy, accountability, and innovation. Company Overview: Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home. Designed to meet the evolving needs of today's families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC). Salary Range: $150,000 to $170,000. The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com's total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). #LI-Remote
    $150k-170k yearly Auto-Apply 16d ago
  • Technical Account Manager

    Wingspan Care Group 4.0company rating

    New York, NY jobs

    Who we're looking for: Wingspan's Account Manager will be on the frontlines, building and maintaining strong partnerships with our customers. You will serve as the primary point of contact and trusted advisor for a dedicated book of business, owning the entire post-sale customer lifecycle from onboarding and adoption to renewal and expansion. You will be the voice of the customer internally, acting as a critical liaison between clients and our Product, Design, and Engineering teams to ensure their feedback helps shape our roadmap. A proactive, customer-obsessed individual who excels at building relationships and is passionate about helping clients succeed in a fast-paced startup environment. This role will be based in New York City and will have a hybrid work model that consists of a combination of onsite (3 days a week) and remote work expectations. This model is designed to provide our employees with an optimal balance between in-person collaboration and the convenience of remote work. We believe this approach fosters a more productive and engaging work environment while supporting our commitment to employee well-being and work-life balance.Please note that the specific onsite and remote work schedule will be established based on the requirements of the role and the needs of the organization, and remain subject to Company discretion. The Company reserves the right to modify its in-person and remote work policies and expectations. What You'll Do: Manage a book of business by building strong, long-term relationships with key stakeholders to ensure high levels of customer satisfaction and retention. Guide new clients through a seamless onboarding process, ensuring they are set up for long-term success by helping them implement the product effectively for their specific use cases. Serve as a product expert, effectively communicating Wingspan's features and benefits to customers by delivering tailored product demonstrations. Proactively manage the entire renewal process and identify opportunities for expansion and upsell within your accounts by understanding their evolving business needs. Act as the primary point of contact for your clients, partnering with internal teams and escalating complex technical issues to our Solutions Engineering team to ensure challenges are resolved efficiently. Partner closely with the product team to ensure customer feedback and pain points are heard, reviewed, and prioritized when needed. Support the maintenance of our internal knowledge base for customer use cases and best practices. Travel monthly to meet clients in person to build relationships, offer strategic insights, and drive renewal and expansion conversations. Requirements: 3+ years of experience in a client-facing role such as Account Management or Customer Success, preferably at a SaaS startup. Has owned a book of business of 20+ accounts, which includes day to day client management and closing renewals and expansions Proven experience working in a fast-paced, high-growth startup environment. Foundational understanding of finance/accounting workflows and concepts, such as invoicing, payments, and compliance. Bachelor's degree or equivalent practical experience. Exceptional organizational, project management, and time management skills. Ability to anticipate customers' needs and position product solutions accordingly. Excellent verbal and written communication skills as well as interpersonal skills Ability to operate effectively within a cross-functional team or as an individual contributor with minimal supervision. Must be authorized to work in the United States. At this time we are unable to transfer or sponsor visas. Compensation At Wingspan, we pride ourselves on offering a competitive and comprehensive compensation package that reflects our commitment to attracting top talent. The annual total compensation (this includes base and incentive pay) for this role ranges from $115,000 - $135,000 and is accompanied by a target equity package and an extensive suite of benefits, including medical, dental, and vision insurance. All figures cited are in USD and pertain to workers located in the United States. We understand that each candidate brings a unique combination of skills, experience, and qualifications to the table, which is why we tailor our compensation packages based on factors such as expertise, years of experience, certifications, and other factors. Join us in our mission to innovate and excel, knowing that you will be valued and recognized for your job-related knowledge, skills, and experience. Our comprehensive benefits and rewards are designed to help you thrive both professionally and personally, as we work together to shape the future of our industry. Benefits & Perks Flexible PTO Savings and Investments - 401(k) with company match Competitive stock option package $300 one-time WFH stipend Medical, dental, and vision benefits Top of the line 14" Macbook Pro Wellness stipend Travel stipend for team off-sites **We appreciate candidates who are open and honest about what they're looking for so we can ensure it's a fit on both sides.** Wingspan does not accept agency-provided resumes from recruitment firms we do not partner with, and any unsolicited resumes sent to our job-related emails or staff will not result in charges to Wingspan. At Wingspan, we are an equal opportunity employer passionately dedicated to fostering a diverse and inclusive workplace. We wholeheartedly believe that embracing diversity of perspectives and backgrounds is essential to building the best products and providing delightful experiences for our users and team members. We are proud to maintain an environment free from discrimination, retaliation, and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, ancestry, ethnicity, marital status, pregnancy, disability, genetic information, protected veteran status, or any other characteristic protected by law or ordinance. As we strive for excellence, we are committed to ensuring fair employment practices and business dealings and rejecting any form of discrimination or retaliation. These protections and commitments extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, Wingspan also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. If you would like to request an accommodation as part of the application process, please contact the Wingspan People Team, ************************. Join us in our mission to create a company and products we love, as we celebrate our diverse workforce and promote an inclusive work environment that drives innovation and success.
    $115k-135k yearly Auto-Apply 24d ago
  • Technical Success Manager - Shields

    Mayo Clinic Health System 4.8company rating

    Technical manager job at Mayo Clinic

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities The primary purpose of this role is to serve as the point of contact for the data needs of Mayo Clinic staff (scientists, clinicians, administrators, etc) creating new insights, conducting research, and/or developing new AI models with Platform de-identified data and data science tools. The Technical Success Manager will establish and execute on all data-related aspects of the Shields Enablement Program. The Shields Enablement program is how we bring platform thinking, data, and tools to the staff of Mayo Clinic. The position will be responsible for the following essential functions: * Serving as the primary point of contact for all data-related questions from Mayo Clinic users. * Address and triage data questions as they arise and facilitate coordination with data science support teams. * Work directly with data science support team to make requisite data and tools available for Mayo Clinic data science workspaces. * Work with Platform services, data, and shields enablement staff to onboard new users and execute discovery projects. * Serve as a liaison to technical related internal and external partnerships to co-develop models, collaborative research, and new discovery of insights. * Assist with the creation and collection of metrics to ensure the success of the Shields Enablement Program. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned. Qualifications A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative and a minimum of three years of professional or research experience in data science will be considered. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage several client accounts simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the Shields Enablement Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others. Experience with CRM and other engagement management tools. MBA or master's degree in a related field is preferred. Experience with startup companies is preferred. PhD is preferred. Exemption Status Exempt Compensation Detail $125,400 - $181,800 / year Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday, Business Hours 100% Remote. 10%+ travel This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. Weekend Schedule Not applicable International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Julie Melton
    $125.4k-181.8k yearly 3d ago
  • Sr Lead Technical Program Manager

    Lumen 3.4company rating

    Tallahassee, FL jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking an experienced Technical Program Manager to drive the planning, execution, and delivery of complex, cross-functional cloud transformation programs. The ideal candidate will be cloud certified (AWS, Azure, or GCP) and have extensive experience in managing large technical programs. You will lead programs in a fast-paced environment, ensuring alignment with strategic business objectives. **The Main Responsibilities** + Lead the endtoend delivery of technical programs from initiation to closure ensuring ontime completion + Partner with engineering business and cloud provider teams to define program scope objectives and deliverables + Create and maintain program roadmaps detailed project plans and status reports + Identify assess and mitigate program risks and dependencies while resolving roadblocks proactively + Manage program budgets resources and schedules ensuring alignment with organizational goals + Facilitate communication between stakeholders and teams driving decisionmaking and issue resolution + Develop and implement program management best practices tools and templates + Monitor program metrics and KPIs providing actionable insights to stakeholders + Lead postprogram reviews to identify lessons learned and drive continuous improvement **What We Look For in a Candidate** + Bachelors degree in Computer Science Engineering Business or a related field Masters degree is a plus + 8+ years of program management experience in technologydriven organizations + Familiarity with cloud technologies Azure AWS GCP Certifications are highly preferred + Familiarity with multicloud environments and hyperscaler ecosystems + Experience with enterprise IT transformations or cloud migrations + Strong understanding of software development life cycle SDLC methodologies including Agile Scrum and Waterfall + Proven ability to manage multiple programs simultaneously with high complexity and interdependencies + Excellent stakeholder management skills with the ability to influence without direct authority + Strong analytical and problemsolving skills with keen attention to detail + Experience with program management tools such as JIRA Confluence Smartsheet or equivalent + Exceptional communication presentation and interpersonal skills + PMP PgMP or Agile certifications are a plus **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,232 - $143,787 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,844 - $155,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,456 - $161,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 341100 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $145.5k-161.1k yearly 4d ago
  • Technical Product Manager

    Sola 4.5company rating

    New York, NY jobs

    Job Descriptiontldr; Sola is looking for a Technical Product Manager to lead the development of AI-powered features from idea to launch. You'll work closely with the CEO, designer, and engineering team to define roadmap, shape product direction, and drive execution on features that solve real customer problems. The right candidate has strong product instincts, technical profiency, and a bias toward clear decisions and fast execution. You take full ownership, bridging technical depth with product clarity, with the ability to speak both for users and on behalf of engineering. You should also bring a high bar for product taste and obsess over UX details. What we're doing Sola is building an agentic automation platform to support the enterprises of tomorrow. In order to deliver the experience we want, we've reimagined enterprise process automation to effortlessly and safely apply foundation AI models at scale across web and desktop interfaces. Some topics we've gone deep on include AI-enabled error correction algorithms, Markov Decision Models using AI inputs, agentic workflow orchestrators, AI desktop infrastructure, and more. In just one year, Sola has been adopted by Fortune 500 companies, top U.S. law firms, and some of the largest private enterprises across industries like finance, healthcare, legal, and supply chain. Our team is based in NYC and includes industry leaders who have built and scaled businesses, contributed to the largest quantitative funds, crypto projects, and research labs, and have been founders themselves. We've raised our Series A from a Tier-1 VC and Conviction, with additional backing from the founders and CEOs of Dropbox, Zoom, Zapier, Scale, and more. Sola's workflow automation product is just the first step - our hardest challenges lie ahead. If you're excited to solve some of the world's most critical automation problems, we'd love to hear from you. Who we are Sola was founded in 2023 by Jessica Wu and Neil Deshmukh, who were previously at MIT and have experienced firsthand the RPA pain point within their previous experiences in finance and healthcare (prev. at IBM-Watson, MGH, BWH, Citadel Securities, Goldentree AM), and have extensive research experience in relevant areas (published in NeurIps/IEEE for research on multimodal models, computer vision, and robotics). We've most recently raised a Series A from a Tier-1 VC and Conviction, with additional backing from Y Combinator (S23 batch) and the founders and CEOs of Dropbox, Zoom, Zapier, Scale, and more. What you'll be doing As a Technical Product Manager, you will: Work closely with the CEO, designer, and engineering team to define strategy and execution for high-impact features Build, own, and maintain the product roadmap, balancing near-term priorities with long-term vision Drive features end-to-end: define requirements, write clear specs, align stakeholders, and ensure smooth communication between design, engineering, and go-to-market Talk to users regularly to understand pain points, gather feedback, and identify opportunities to deliver more value Stay sharp on emerging AI capabilities and help the team prioritize what's valuable, feasible, and differentiated Help shape the internal tooling, metrics, and feedback loops that support rapid iteration and high-quality decision-making Qualifications We are looking for applicants with these skills: 4+ years of product management experience working on technical products, ideally with some time at an early-stage startup Prior track record of shipping 0 → 1, user-facing features that required close collaboration with engineering and design Sharp product judgment with a high bar for quality and UX, combined with strong technical fluency Clear, concise communicator who can bring structure to ambiguity and drive alignment across technical and non-technical teams. You can represent engineering tradeoffs clearly and earn the trust of multiple stakeholders. Bias toward speed, ownership, and high-quality decision-making in fast-moving environments Bonus: experience with AI/ML products, automation software, or internal tools with strong end-user requirements or enterprise customers Must be available in NYC Benefits 🌇 Where: Strongly preferred in-person (NYC) with covered relocation. We believe the best work happens in person! 💸 Compensation: We hire exceptional people and pay them well. Every role includes competitive salary and meaningful equity 🩺 Healthcare: Comprehensive medical, dental, and vision coverage on par with Big Tech 📈 401k: Easy enrollment with smart options to help you save for the future 🍽️ Meals: Daily lunches, dinners, and snacks so you can stay focused on work 🏝️Time Off: Up to four weeks of flexible PTO Compensation Range: $140K - $180K
    $140k-180k yearly 22d ago
  • Vice President, Digital and Technology Transformation

    Points of Light Institu 4.5company rating

    Remote

    As the world's largest organization dedicated to increasing volunteer service, Points of Light engages more than 3.8 million volunteers across 32 countries. Cast from the vision of one thousand points of light shared by its founder, President George H.W. Bush, in his 1989 inaugural address, Points of Light was founded in 1990 as an independent, nonpartisan, nonprofit organization to encourage and empower the spirit of service. The organization extends President Bush's vision that “any definition of a successful life must include serving others.” Today, Points of Light continues to transcend politics and borders to inspire millions of individuals worldwide to take action. Join Us: Be part of a movement that changes lives and communities. Please read the position description below. For more information, visit pointsoflight.org. Salary: $134,000 - $150,000 Reports to: Chief Corporate Strategy Officer/Interim Chief Operating Officer Department: Technology Location: Points of Light is a remote-first organization. Any U.S. location in the Eastern or Central time zone in a market with a major airport. Washington, DC preferred. Hours: Monday - Friday, 9 a.m. - 5 p.m. ET Position Summary: The Vice President, Digital & Technology Transformation (Enterprise Strategy and Technology Partnerships) is the senior leader responsible for defining and executing Points of Light's enterprise technology and digital transformation strategy. The role provides long-term vision and leadership across Salesforce, enterprise IT, data and analytics, AI and automation, customer care, and technology solutions that enable scalable business process improvement. Points of Light does not own proprietary volunteer technology platforms. Instead, this role identifies, evaluates, and activates strategic partnerships with leading CSR, employee engagement, and volunteer technology providers. Working closely with Corporate Partnerships and Global Programs & Impact, the Vice President ensures these partnerships advance volunteer scale, support the affiliate network, and contribute to the organization's goal of doubling volunteerism while delivering sustainable revenue and or network value. The role serves as a senior external representative for technology partnerships and a trusted internal advisor, translating business and program priorities into effective, scalable technology solutions. Success requires strong business judgment, the ability to lead through influence, and executive presence with partners and external audiences. Position Functions and Responsibilities Enterprise Technology and Digital Strategy Define and execute a multi-year enterprise technology and digital transformation strategy aligned with mission, growth, and operating priorities. Advise the Chief Operating Officer and Executive Team on technology investments, data and AI strategy, and operational risk. Lead an integrated enterprise roadmap across Salesforce, IT operations, automation, data governance, and business process improvement. Translate business strategy into scalable technology architecture, investment decisions, and execution plans. Act as a trusted advisor to senior leaders, influencing enterprise decisions through clear analysis and collaborative problem-solving. External Partnerships and Revenue Enablement Identify and assess external technology platforms that enable scalable delivery of Points of Light volunteer programming. Partner with Corporate Partnerships and Global Programs & Impact to shape partnership models that generate revenue and or deliver measurable affiliate network value. Support and influence partnership negotiations and governance. Align partner platform capabilities with program strategy, data requirements, and impact measurement needs. Ensure internal readiness, adoption, and effective use of partner-delivered solutions across the enterprise and affiliate network. Represent Points of Light externally with partners and at industry forums as a credible technology and strategy leader. Salesforce and Digital Platforms Provide oversight of Salesforce strategy, architecture, integrations, data governance, and enterprise adoption. Ensure digital platforms support volunteer mobilization, corporate engagement, affiliate needs, and scalable service delivery. Apply a product management mindset and champion agile, iterative development practices. IT Operations, Risk, and Infrastructure Oversee enterprise IT operations including cloud services, cybersecurity, identity and access management, helpdesk, and vendor-managed services. Maintain accountability for cybersecurity strategy, training, and incident response. Ensure strong risk management, compliance, data protection, business continuity practices. Lead vendor selection, contract negotiation, and performance management for MSP, MSSP, and development partners. Business Transformation, AI, and Automation Enable enterprise business process redesign through technology to improve efficiency, scalability, service delivery, and margin. Drive AI and automation initiatives that reduce manual work and improve decision-making and partner, affiliate, and customer experience. Establish adoption strategies to ensure technology-enabled transformation is sustained. Delivery, Portfolio Management, and Governance Ensure disciplined enterprise portfolio management, including prioritization and delivery of complex, multi-year initiatives. Establish governance that balances innovation, risk management, and operational excellence. Oversee technology budgets, resources, and performance metrics to ensure accountability and return on investment. Leadership and Team Development Lead and develop high-performing, multi-disciplinary teams across technology, data, and digital operations. Foster a culture of accountability, collaboration and continuous improvement. Core Knowledge, Skills, and Abilities Executive presence with strong communication and influencing skills, including the ability to represent the organization credibly with external audiences. Strategic thinker able to prioritize complex initiatives, balance competing demands, and drive disciplined execution. Senior technology and transformation leader with experience driving enterprise-scale digital, operational, and business transformation. Strong business judgment with the ability to connect technology recommendations to organizational priorities, partnership models, and sustainability. Experience working with leading external technology platforms or ecosystems, preferably in CSR, employee engagement, or social impact, with ability to build deep partner relationships. Deep expertise in Salesforce strategy, architecture, integration, governance, and adoption, with NPSP experience strongly preferred. Solid background in enterprise IT operations, cybersecurity, cloud infrastructure, and vendor-managed environments. Product-oriented mindset with experience delivering scalable, user-centered digital solutions using agile or iterative approaches. Experience leading automation and AI-enabled initiatives. Requirements Minimum of ten years of progressive leadership experience in technology, digital transformation, IT operations, or enterprise business transformation. Strongly preferred experience includes: Established relationships with leading CSR, employee engagement, or social impact technology platforms. Demonstrated experience shaping, standing up, or expanding strategic external partnerships and digital products that support organizational growth, scale, or revenue. Experience influencing external partners and senior stakeholders. Proven ability to represent organizations externally through executive briefings, partner meetings, conferences, panels, or industry forums. Demonstrated experience leading or contributing to enterprise-level strategy development, including translating organizational goals into technology, partnership, or platform strategies. Track record of advising executive leaders on strategic options, tradeoffs, and investment priorities, not solely executing predefined plans. Experience operating effectively in environments where technology is delivered through partnerships and platforms rather than proprietary product ownership. Comfort operating in ambiguity and helping define direction in growth-oriented organizations. Bachelor's degree (BA or BS) or relevant work experience. Nonprofit or social impact sector experience, particularly in federated models. Culture and Values: Points of Light has a 35-year history that it seeks to honor, while looking toward the future as an innovative thought leader in the social sector. We have a fast-paced, collaborative environment. Our organization values innovation, dedication, teamwork and respect. We enjoy thinking big but also working hard to deliver our best work. Our team is solution-oriented, looking for someone who is always ready to deliver on ways to solve challenges, internally and with external partners. What We Offer: Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO and 10 holidays; plus, we are closed December 25-January 1. Medical, dental and vision benefits offered, free life insurance, along with long-term and short-term disability, a 403b program with employer match, and 1 day of volunteer time off per month.
    $134k-150k yearly Auto-Apply 14d ago
  • Sr Lead Technical Program Manager

    Lumen 3.4company rating

    Des Moines, IA jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking an experienced Technical Program Manager to drive the planning, execution, and delivery of complex, cross-functional cloud transformation programs. The ideal candidate will be cloud certified (AWS, Azure, or GCP) and have extensive experience in managing large technical programs. You will lead programs in a fast-paced environment, ensuring alignment with strategic business objectives. **The Main Responsibilities** + Lead the endtoend delivery of technical programs from initiation to closure ensuring ontime completion + Partner with engineering business and cloud provider teams to define program scope objectives and deliverables + Create and maintain program roadmaps detailed project plans and status reports + Identify assess and mitigate program risks and dependencies while resolving roadblocks proactively + Manage program budgets resources and schedules ensuring alignment with organizational goals + Facilitate communication between stakeholders and teams driving decisionmaking and issue resolution + Develop and implement program management best practices tools and templates + Monitor program metrics and KPIs providing actionable insights to stakeholders + Lead postprogram reviews to identify lessons learned and drive continuous improvement **What We Look For in a Candidate** + Bachelors degree in Computer Science Engineering Business or a related field Masters degree is a plus + 8+ years of program management experience in technologydriven organizations + Familiarity with cloud technologies Azure AWS GCP Certifications are highly preferred + Familiarity with multicloud environments and hyperscaler ecosystems + Experience with enterprise IT transformations or cloud migrations + Strong understanding of software development life cycle SDLC methodologies including Agile Scrum and Waterfall + Proven ability to manage multiple programs simultaneously with high complexity and interdependencies + Excellent stakeholder management skills with the ability to influence without direct authority + Strong analytical and problemsolving skills with keen attention to detail + Experience with program management tools such as JIRA Confluence Smartsheet or equivalent + Exceptional communication presentation and interpersonal skills + PMP PgMP or Agile certifications are a plus **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,232 - $143,787 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,844 - $155,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,456 - $161,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 341100 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $145.5k-161.1k yearly 4d ago
  • Technical Product Manager

    Sola 4.5company rating

    New York, NY jobs

    tldr; Sola is looking for a Technical Product Manager to lead the development of AI-powered features from idea to launch. You'll work closely with the CEO, designer, and engineering team to define roadmap, shape product direction, and drive execution on features that solve real customer problems. The right candidate has strong product instincts, technical profiency, and a bias toward clear decisions and fast execution. You take full ownership, bridging technical depth with product clarity, with the ability to speak both for users and on behalf of engineering. You should also bring a high bar for product taste and obsess over UX details. What we're doing Sola is building an agentic automation platform to support the enterprises of tomorrow. In order to deliver the experience we want, we've reimagined enterprise process automation to effortlessly and safely apply foundation AI models at scale across web and desktop interfaces. Some topics we've gone deep on include AI-enabled error correction algorithms, Markov Decision Models using AI inputs, agentic workflow orchestrators, AI desktop infrastructure, and more. In just one year, Sola has been adopted by Fortune 500 companies, top U.S. law firms, and some of the largest private enterprises across industries like finance, healthcare, legal, and supply chain. Our team is based in NYC and includes industry leaders who have built and scaled businesses, contributed to the largest quantitative funds, crypto projects, and research labs, and have been founders themselves. We've raised our Series A from a Tier-1 VC and Conviction, with additional backing from the founders and CEOs of Dropbox, Zoom, Zapier, Scale, and more. Sola's workflow automation product is just the first step - our hardest challenges lie ahead. If you're excited to solve some of the world's most critical automation problems, we'd love to hear from you. Who we are Sola was founded in 2023 by Jessica Wu and Neil Deshmukh, who were previously at MIT and have experienced firsthand the RPA pain point within their previous experiences in finance and healthcare (prev. at IBM-Watson, MGH, BWH, Citadel Securities, Goldentree AM), and have extensive research experience in relevant areas (published in NeurIps/IEEE for research on multimodal models, computer vision, and robotics). We've most recently raised a Series A from a Tier-1 VC and Conviction, with additional backing from Y Combinator (S23 batch) and the founders and CEOs of Dropbox, Zoom, Zapier, Scale, and more. What you'll be doing As a Technical Product Manager, you will: Work closely with the CEO, designer, and engineering team to define strategy and execution for high-impact features Build, own, and maintain the product roadmap, balancing near-term priorities with long-term vision Drive features end-to-end: define requirements, write clear specs, align stakeholders, and ensure smooth communication between design, engineering, and go-to-market Talk to users regularly to understand pain points, gather feedback, and identify opportunities to deliver more value Stay sharp on emerging AI capabilities and help the team prioritize what's valuable, feasible, and differentiated Help shape the internal tooling, metrics, and feedback loops that support rapid iteration and high-quality decision-making Qualifications We are looking for applicants with these skills: 4+ years of product management experience working on technical products, ideally with some time at an early-stage startup Prior track record of shipping 0 → 1, user-facing features that required close collaboration with engineering and design Sharp product judgment with a high bar for quality and UX, combined with strong technical fluency Clear, concise communicator who can bring structure to ambiguity and drive alignment across technical and non-technical teams. You can represent engineering tradeoffs clearly and earn the trust of multiple stakeholders. Bias toward speed, ownership, and high-quality decision-making in fast-moving environments Bonus: experience with AI/ML products, automation software, or internal tools with strong end-user requirements or enterprise customers Must be available in NYC Benefits 🌇 Where: Strongly preferred in-person (NYC) with covered relocation. We believe the best work happens in person! 💸 Compensation: We hire exceptional people and pay them well. Every role includes competitive salary and meaningful equity 🩺 Healthcare: Comprehensive medical, dental, and vision coverage on par with Big Tech 📈 401k: Easy enrollment with smart options to help you save for the future 🍽️ Meals: Daily lunches, dinners, and snacks so you can stay focused on work 🏝️Time Off: Up to four weeks of flexible PTO
    $102k-138k yearly est. Auto-Apply 60d+ ago
  • Sr Lead Technical Program Manager

    Lumen 3.4company rating

    Atlanta, GA jobs

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** We are seeking an experienced Technical Program Manager to drive the planning, execution, and delivery of complex, cross-functional cloud transformation programs. The ideal candidate will be cloud certified (AWS, Azure, or GCP) and have extensive experience in managing large technical programs. You will lead programs in a fast-paced environment, ensuring alignment with strategic business objectives. **The Main Responsibilities** + Lead the endtoend delivery of technical programs from initiation to closure ensuring ontime completion + Partner with engineering business and cloud provider teams to define program scope objectives and deliverables + Create and maintain program roadmaps detailed project plans and status reports + Identify assess and mitigate program risks and dependencies while resolving roadblocks proactively + Manage program budgets resources and schedules ensuring alignment with organizational goals + Facilitate communication between stakeholders and teams driving decisionmaking and issue resolution + Develop and implement program management best practices tools and templates + Monitor program metrics and KPIs providing actionable insights to stakeholders + Lead postprogram reviews to identify lessons learned and drive continuous improvement **What We Look For in a Candidate** + Bachelors degree in Computer Science Engineering Business or a related field Masters degree is a plus + 8+ years of program management experience in technologydriven organizations + Familiarity with cloud technologies Azure AWS GCP Certifications are highly preferred + Familiarity with multicloud environments and hyperscaler ecosystems + Experience with enterprise IT transformations or cloud migrations + Strong understanding of software development life cycle SDLC methodologies including Agile Scrum and Waterfall + Proven ability to manage multiple programs simultaneously with high complexity and interdependencies + Excellent stakeholder management skills with the ability to influence without direct authority + Strong analytical and problemsolving skills with keen attention to detail + Experience with program management tools such as JIRA Confluence Smartsheet or equivalent + Exceptional communication presentation and interpersonal skills + PMP PgMP or Agile certifications are a plus **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,232 - $143,787 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,844 - $155,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,456 - $161,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 341100 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $145.5k-161.1k yearly 4d ago
  • Manager- Revenue Integrity

    Fairview Health Services 4.2company rating

    Saint Paul, MN jobs

    Fairview is looking for a Manager- Revenue Integrity to join our team! The Manager of Revenue Integrity is responsible for the leadership, development, coordination, implementation, and oversight of one or more Revenue Integrity team functions. This role provides strategic leadership and operational oversight for Fairview's revenue integrity functions, ensuring compliant, accurate, and efficient charge capture across the system. This manager defines the governance framework, performance standards, and continuous improvement strategies that guide accurate, compliant, and timely charging activities while ensuring enterprise-wide consistency, accountability, and alignment with payer, regulatory, and financial requirements. This role works cross-functionally across the continuum of Revenue Cycle and revenue-generating departments and maintains knowledge of charging workflows within the EHR, including its various applications and software. The manager of Revenue Integrity monitors metrics reporting, collaborates with IT in maintaining system applications, and partners cross-functionally with clinical and revenue cycle operational departments to achieve optimal system performance. Position Details: * 1.0 FTE (80 hours per pay period) * day shift * no weekends * fully remote, salaried position Responsibilities * Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards. Provides oversight to ensure compliance with established laws, regulations, practices, and procedures. * Responsible for providing the operational oversight for system-wide charge capture activities. Provides operational direction for Charge Capture integrity, aligning direction with customer expectations, financial expectations, environmental requirements, and organizational objectives. This includes: • The analysis of department charges • The identification and implementation of charge improvement strategies • Assisting departments with their charge capture activities, including the development of charge reconciliation processes where needed. * Sets, oversees, and ensures daily operations, service support and outcomes are performed timely and accurately in accordance with regulatory and payer requirements. • Designs and helps maintain workflows to ensure efficient and effective processes, monitors and prioritizes work based on organizational needs and assignments, and appropriately assures timely, productive, and efficient use of resources. • Ensures work assignments are performed and supported to achieve departmental goals and outcomes • Ensure staff members are knowledgeable about revenue assurance needs and reimbursement issues identified through audits, reviews, and aggregate data analysis. • Ensures key productivity and quality standards for department processes are adhered to and managed appropriately • Develops and tracks key performance indicators (KPIs) to monitor revenue integrity trends, communicate outcomes to leadership, and drive continuous improvement and achieve industry-level benchmarks for the department and team. • Selects, hires, orients, and trains qualified employees to perform job responsibilities, mentors and evaluates staff * Develops and implements a formalized system-wide charge capture education plan including execution strategy and routine updates as needed * Leverages analytics, audits, and charge reconciliation data to identify missing, miscoded, or unbilled charges, as well as underutilized CDM items; collaborates with operational and financial leaders to implement corrective actions and prevent recurrence. • Tracks and assesses integrity risks, and ensures the revenue integrity program is responsive to those risks, activates additional financial controls as appropriate and follows through to resolution • Leads and/or actively participates in committees addressing and/or is responsible for revenue integrity root cause and resolution activities * • Partners with clinical and operational departments to translate charge capture findings into process improvements, workflow changes, and system optimization to ensure accurate use of CPT/HCPCS codes, modifiers, and revenue codes. • Serves as the primary liaison between Revenue Integrity and operational leaders for charge capture, pricing, and reimbursement integrity initiatives. • Facilitates cross-functional meetings to review trends, identify systemic risks, and develop corrective or optimization programs. • Establishes escalation pathways and feedback loops to ensure charge capture and pricing issues are prioritized and resolved in collaboration with Finance, Clinical Operations, and IT • Provides routine performance reports regarding the nature, progress, and status of the revenue integrity program, any course correction being taken, and any recommended changes • Provides technical expertise, troubleshooting issues, and input on improvement projects and product selection • Identifies, evaluates, coordinates, and implements tactics to achieve organizational objectives, improve operational efficiencies, and increase positive cash flow * Leads the enhancement of charge description master (CDM) activities and supports maintenance of integrated revenue cycle applications, reviewing and optimizing organizational CDM structures to ensure all services and supplies are reflected accurately and are consistent with current industry best practices. Include clearly stated service level agreements and accountability for updates by all stakeholders * Fosters a culture of improvement, efficiency and innovative thinking * Monitors, evaluates, and manages department Budget by RCM leadership to achieve budget * Job Expectations: • Leads or participates in work with peers and other departments to create an excellent understanding of workflows and interdependencies, and to identify and implement strategies to improve revenue cycle performance • Works collaboratively with vendors to assure performance expectations are being met • Represent Revenue Cycle and Fairview Health Services at industry forums to network and identify process improvement opportunities • Serves as a resource on revenue cycle issues and regulatory expectations • Creates strong collaborative partnerships and influences others across teams, groups, and business boundaries to achieve real-world problem solving * Organization Expectations: This role also supports the organization's broader mission and values through the following behaviors: • Demonstrates ability to provide care or service, adjusting approaches to reflect developmental level and cultural differences of population served. o Partners with patient caregiver in care/decision making. o Communicates in a respective manner. o Ensures a safe, secure environment. o Individualizes plan of care to meet patient needs. o Modifies clinical interventions based on the population served. o Provides patient education based on an assessment of learning needs of patient/caregiver. • Fulfills all organizational requirements. o Completes all required learning relevant to the role. o Complies with and maintains knowledge of all relevant laws, regulations, policies, procedures, and standards. • Fosters a culture of improvement, efficiency, and innovative thinking. • Performs other duties as assigned. o Completes all required training and learning activities relevant to the role. o Maintains up-to-date knowledge of applicable laws, regulations, policies, and procedures. Required Qualifications * Bachelor of Science in Business Administration, Health Care Administration or related area PLUS 2 years of experience in health care reimbursement, financial management or coding OR an approved equivalent combination of education and experience * Thorough knowledge of functions assigned * Thorough knowledge of computer systems used by assigned revenue cycle team * Knowledge of applicable regulatory requirements * Knowledge and understanding of hospital revenue cycle operations (registration, charge capture, health information management, claims, payment posting) * Ability to present to small and large groups * Consistent demonstration of excellent written and verbal communication skills * Proficiency in Microsoft Office: Word, Excel, Power-Point, Visio, Teams, SharePoint and Outlook. * Performance improvement, project management and/or lean skills * 3 years Applicable leadership business-related experience * One or more of the following: RHIA, RHIT, CHRI, CCS, CPC, CCS, CPC, CCS-P, RN, or * Epic Resolute Certification(s) in one or more of the following Epic applications: Resolute Professional Billing, Resolute Hospital Billing, Claims or * Ability to achieve within one year of employment Preferred Qualifications * Masters of Healthcare Admin in Business Administration, Health Care Administration, Nursing, Education or related area * 5 years Experience in coding, clinical documentation improvement (CDI), revenue integrity, quality, or a directly related functional area of work * One or more of the following: RHIA, RHIT, CHRI, CCS, CPC, CCS, CPC, CCS-P, RN, and * Epic Resolute Certification(s) in one or more of the following Epic applications: Resolute Professional Billing, Resolute Hospital Billing, Claims Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
    $95k-115k yearly est. Auto-Apply 21d ago
  • Technical Success Manager - Data

    Mayo Clinic 4.8company rating

    Technical manager job at Mayo Clinic

    The primary purpose of this role is to serve as the point of contact for the data needs of MCP program customers. The Technical Success Manager will establish and lead all data-related implementation and support aspects. The position will be responsible for the following essential functions: Serving as the primary point of contact for all data-related questions from MCP program customers. Triage and resolve data tickets/questions as they arise and facilitate coordination with data science support teams Collaborate with MCP team members in creating/documenting processes. Validate data accuracy, completeness, and timeliness during onboarding. Support ingress/egress data governance activities. Serve as a liaison to data related internal and external partnership workstreams. Assist with customer requested exports reviews in accordance with MCP policies. Assists with the creation and collection of metrics to ensure the success of the MCP programs. Collaborate with MCP team members in creating/documenting processes. Advises and assists with strategic expansion of MCP programs. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned. A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative and a minimum of three years of professional or research experience in data science will be considered. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage several client accounts simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others. Experience with CRM and other engagement management tools. MBA or master's degree in a related field is preferred. Experience with startup companies is preferred. PhD is preferred.
    $112k-180k yearly est. Auto-Apply 7d ago
  • Technical Success Manager - Shields

    Mayo Clinic 4.8company rating

    Technical manager job at Mayo Clinic

    The primary purpose of this role is to serve as the point of contact for the data needs of cohort companies in the MCP Accelerate Program. The Technical Success Manager will establish and lead all data-related aspects of the Accelerate program. The position will be responsible for the following essential functions: Serving as the primary point of contact for all data-related questions from MCP Accelerate cohort companies. Address and triage data questions as they arise and facilitate coordination with data science support teams. Work directly with DSS team to make requisite data available for Accelerate tenancies. Work with Accelerate Program Success Managers and DSS team to onboard cohort companies. In partnership with MCP leadership, continuously improve the Accelerate program. Serve as a liaison to technical related internal and external partnerships. Assists with the creation and collection of metrics to ensure the success of the Accelerate Program. Advises and assists with strategic expansion of the Accelerate Program. Work with clinical mentors to validate the solution and provide understanding and direction on clinical workflow analysis. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned. A Bachelor's degree in Business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative and a minimum of three years of professional or research experience in data science will be considered. Incumbent must have a demonstrated understanding of the technology industry and understanding of new technology opportunities. Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care. Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds. Requires strong relationship skills and the ability to manage several client accounts simultaneously. Must possess qualities which indicate the ability to mentor, train, and supervise employees. Must demonstrate the ability to think at a strategic level on optimizing or improving the MCP Accelerate Program. Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter. Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform. Must be an initiative taker, eager to break new ground and create opportunities for others. Experience with CRM and other engagement management tools. MBA or master's degree in a related field is preferred. Experience with startup companies is preferred. PhD is preferred.
    $112k-180k yearly est. Auto-Apply 4d ago
  • Manager, IT Operations

    Simons Foundation 4.8company rating

    New York, NY jobs

    The Manager, IT Operations oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond daily support, the role drives process improvement by maintaining documentation, coordinating communications, refining procedures with engineering partners, and designing end-user training. Success requires exceptional communication and customer service skills, strong organizational and leadership abilities, and a broad understanding of Apple IT within a dynamic, evolving environment. This position reports to the Senior Manager, IT Operations. This full-time position is based on-site in the Simons Foundation offices in New York City. For more information, visit simonsfoundation.org/careers. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Day-to-Day IT Support Respond to help desk tickets and fulfill technology support requests from foundation staff Configure and deploy Macs and troubleshoot hardware (primarily Apple) Administer cloud services and software licenses Carry out networking requests Management Responsibilities Manage IT support staff; hire, train and mentor team members Allocate incoming support tickets to team members based on workload and expertise Ensure equitable distribution to maintain team efficiency and productivity Conduct regular meetings to review the ticket queue, prioritize tasks and address any bottlenecks or escalations Monitor and analyze key performance metrics related to ticket resolution times, customer satisfaction and team productivity Implement strategies to meet or exceed performance targets and service level agreements (SLAs) Oversee various department operations such as orientations, hardware allocation, etc Additional Administer help desk and oversee IT support operations and device repair operations Maintain documentation across various outlets for IT support and end users Draft department communications regarding policy, operations, and downtime Regularly review IT support procedures and work with systems engineering team to develop processes Design and hold training sessions and create learning materials for end users Perform any other duties or tasks as assigned or required MINIMUM QUALIFICATIONS Education and Training Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience. Apple Certified Macintosh Technician (ACMT) certification or willingness to obtain certification. Experience 4+ years of experience with Mac troubleshooting and IT support Experience with mac OS Mobile Device Management (MDM) solutions such as Jamf Strong proficiency in administering and supporting SaaS applications such as Google Workspace, Dropbox and Slack Strong proficiency with Microsoft Entra or other identity management/Single Sign-On (SSO) platforms Experience managing team members and delegating daily team workload Related Skills & Other Requirements Excellent interpersonal and communication skills. Ability to communicate clearly and transparently; verbally and in writing; keeping the right people informed of relevant issues Excellent customer service skills, highly organized Able to work as a leader, collaborating and partnering with others to resolve conflicts or address an issue. Able to adapt to changes in a dynamic work environment demonstrating poise, tact and diplomacy Experience understanding and executing oral and written instructions and learning via training documentation and presentations Physical Requirements Moving equipment weighing up to 40 pounds Positioning self to install and fix equipment, including under desks or on top of networking racks Moving throughout several nearby office buildings COMPENSATION AND BENEFITS The full-time annual compensation range for this position is $99,000 to $125,000, depending on experience. In addition to competitive salaries, the Simons Foundation provides employees with an outstanding benefits package. Our Commitment to Expanding Pathways to Science & Opportunities for All: Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences. The Simons Foundation is committed to advancing basic science and mathematics to benefit humankind and expand our collective understanding of our world. As part of our mission, we support partners, programs, and initiatives that seek to broaden the scientific community and open pathways to science and mathematics careers. The Simons Foundation provides equal opportunities to all applicants without regard to race, religion, color, age, sex, pregnancy, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.
    $99k-125k yearly Auto-Apply 5d ago
  • Director of Information Technology and Health Systems

    Access Supports 4.0company rating

    Middletown, NY jobs

    Hours: Mon-Fri Days Rate $125,000-$130,000 Travel required: 35% ) The Director of Information Technology and Health Systems is a mission-driven leader and hands-on technology expert responsible for the strategic direction, implementation, and ongoing support of the organization's enterprise IT infrastructure and healthcare technology platforms, including Electronic Health Records (EHRs). This role ensures that technology not only supports operational excellence but also advances care delivery, compliance, and innovation in alignment with the organization's nonprofit mission. The Director leads a team of IT professionals and collaborates closely with clinical, administrative, and executive stakeholders to drive digital transformation, maintain robust security standards, and promote innovation in healthcare technology. Key areas of oversight include server and cloud infrastructure, network and server operations, desktop support, clinical application support, and cybersecurity. PRIMARY FUNCTIONS: Technology Leadership & Strategic Planning Define and execute a comprehensive IT strategy aligned with the organization's mission, operational goals, and compliance requirements. Act as a thought partner to executive leadership, providing input on digital transformation, health system improvements, and technology investments. Infrastructure & Technical Operations Lead the organization's IT infrastructure, including networks, servers, endpoints, backup systems, and cloud environments. Ensure enterprise systems are secure, scalable, and reliably support internal operations and delivery of care. Oversee IT service delivery including helpdesk operations, device management, and staff onboarding/offboarding processes. Health Technology & EHR Oversight Oversee the administration, organization and integration of the Electronic Health Record (EHR) platforms and related clinical systems (e.g., patient portals, population health tools). Collaborate with clinical leadership to ensure technology aligns with care workflows, regulatory standards, and reporting needs. Champion interoperability, data integrity, and system usability for both clinical and administrative teams. IT Governance, Risk & Compliance Lead IT governance efforts including data privacy, system access, vendor management, and technology risk mitigation. Monitor and update IT policies and procedures across the organization. Including those related to cybersecurity, disaster recovery, and business continuity Team Leadership & Vendor Management Lead and mentor a small but agile IT team, fostering a culture of accountability, service excellence, and continuous learning. Manage IT vendors and service providers, ensuring performance, cost-efficiency, and contract compliance. QUALIFICATIONS AND ATTRIBUTES: Strong understanding of enterprise IT infrastructure, cybersecurity and cloud-based systems including server management, backup systems and patch management Hands-on experience implementing, managing or supporting Electronic Health Record (EHR) platforms (Netsmart, NextGen, Epic) Understanding HIPAA compliance and healthcare IT security standards, with the ability to implement and maintain privacy and security protocols Excellent problem-solving and decision-making abilities Effective communicator able to translate concepts to non-technical audiences EDUCATION AND EXPERIENCE: Bachelor's degree in Information Technology, Computer Information Systems or a related field. 8+ years of progressive IT experience including hands-on infrastructure management At least 3 years in a leadership role managing enterprise IT operations and EHR systems Demonstrated experience leading and mentoring technical teams with a focus on performance development and service delivery Proven ability to manage multiple complex initiatives in a dynamic missions-driven organization Industry certifications (e.g., PMP, ITIL, Azure) PHYSICAL CHARACTERISTICS: These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the essential functions of the position described, which are reviewed in each case. Must be capable of sitting or standing in front of a computer for long periods of time Able to work in open space floor plan Work alongside co-workers within 3 feet Must be able to move in tight spaces Occasional lifting of > _25+ pounds Access is an Equal Opportunity Employer This is an onsite position
    $125k-130k yearly 5d ago
  • IT Director System Architecture and Design

    The Salvation Army 4.0company rating

    West Nyack, NY jobs

    The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services. The IT Department at our Eastern Territorial Headquarter has an opening for an IT Director, System Architecture and Design. The position is expected to play a key role in reshaping the technological direction of the territory. They will do so by focusing on the overarching design, architecture, and structure of the IT systems to ensure they meet current and future requirements. The position involves a deep understanding of both the technical and business strategies to create a cohesive and efficient IT infrastructure supporting the territorial goals. Working closely with various stakeholders, including IT professionals and business leaders, the position ensures that technology adopted aligns with the IT strategy facilitating seamless operations and enabling scalability. Their expertise not only guides the selection and integration of hardware and software but also influences policy and procedures decisions, ensuring the technology framework is robust, secure and adaptable to change. This position requires approximately 35 hours of work per week and is eligible for a hybrid work arrangement (3 days onsite/ 2 days remote) after three months of employment. Responsibilities The core responsibilities of this position are as follows: Design, develop and maintain the enterprise architecture of complex heterogeneous information systems, including the selection of hardware and software components, to meet the organization's business goals. Analyze and evaluate system specifications and requirements to ensure the architecture can support the intended business functions and performance criteria. Ensure that all technology designs are scalable, robust and secure solutions that integrate with existing systems whether Infrastructure or third-party. Collaborate with Information Security team to ensure that all designs meet regulatory requirements (e.g., HIPAA, NYSHIELD, GDPR) further providing assurances that security controls are not prematurely deprecated. Create detailed architectural models and diagrams to guide and inform the software development and project management team during the system development and project life cycles. Collaborate with software development and project teams to contribute to scope definitions and deliverables. Define and document standards, best practices, and guidelines for system design and development to ensure consistency and quality across projects. Collaborate with stakeholders, including business analysts, project managers, and development teams, to understand needs and translate them into technical solutions. Assess and integrate third-party products and services into the system architecture to enhance functionality and performance. Lead the evaluation and selection of emerging technologies and methodologies for system architecture to drive innovation and improve efficiency. Conduct post-implementation reviews and provide recommendations for architectural improvements, optimizations, and system enhancements based on performance data and user feedback. The position requires broad knowledge of IT. Any other duties as assigned. Qualifications Bachelor's Degree 7-10 years of related experience Experience implementing TOGAF, Zachman, or similar enterprise architectural frameworks in a highly matrixed organization. Certification in TOGAF, Zachman or similar frameworks is required. COBIT, or ITIL certification is a plus. Key Skills: Enterprise Architecture Frameworks - Expert understanding of The Open Group Architectural Framework (TOGAF), Zachman or other appropriate architectural frameworks is required. Certification is preferred. Cloud Service Integration - Orchestrating the connection and operation of various cloud services requires understanding of API management and service mesh architectures. The position is expected to design scalable cloud solutions to ensure interoperability and efficient flow of data, aligning with IT goals and standards. Scalability Planning - experience with analyzing current capabilities (sometimes reverse engineering existing in-house Lotus Notes systems) and future needs to design systems capable of handling increased users, data volume, and transaction frequency without performance degradation. Security Architecture Design - Experience with integrating robust security measures into the system architecture from the start. Knowledge of relevant security protocols. is required. Business Process Modeling - Must be able to create detailed visual representations of an organization's operations. Then analyze and refine the business processes to ensure alignment with technology infrastructure. Disaster Recovery Planning - Based on analysis of potential vulnerabilities experience implementing robust backup and failover mechanisms to ensure resilient systems. Specifically, developing strategies to ensure minimal downtime and data loss. What We Offer Generous Medical, Dental, Vision Benefits TSA paid Life Insurance for Employees Additional life insurance options for employees On-site cafeteria Paid Time Off - Vacation, Sick, Personal days 403(b) retirement savings plan Non-contributory Pension Plan Professional Development Free, on-site Fitness Center Federal holidays Opportunities to give back and support our communities All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.
    $96k-156k yearly est. Auto-Apply 11d ago
  • Youth Staff Member

    Partnership for Southern Equity 3.6company rating

    Atlanta, GA jobs

    DUTIES AND RESPONSIBILITIES Learn about local community issues and policies through a social justice and racial equity lens Gain support for issue areas through education and public outreach Research, design, and facilitate youth-led training Research and develop youth-focused resources and materials Serve as media spokesperson on relevant issues Help with recruitment, hiring, and orientation of new youth leaders and/or staff Attend training opportunities that enhance the organizational brand as needed and/or available Assist with conferences, academies and other PSE-led opportunities Engage with PSE's Portfolios and Circle Meetings as needed Advocate for change in community focused on racial equity, youth power building and PSE's portfolios Just Growth, Just Health, Just Opportunity and Just Energy Develop relationships with residents and other community stakeholders and deliver community-based activities Mobilize residents and community-based organizations around racial equity and youth power Execute digital organizing approaches to work towards stronger youth power Participate in PSE staff meetings, retreats, and community meetings as needed Commit to timely submission of all reports (timesheets/invoices) and all fiscal and personnel policies and requests Perform other duties as assigned by Just Youth Team Leads SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities
    $96k-147k yearly est. 25d ago
  • Staff Member In Charge, Mangrove Bay Middle School

    YMCA of Greater St. Petersburg 3.1company rating

    Saint Petersburg, FL jobs

    Job Title: Staff Member In Charge, Mangrove Bay Middle School Description: Staff Member In Charge (SMIC) provides a safe, fun and educational environment for all Mangrove Bay Middle School participants. Responsible for maintaining policies and procedures in the absence of the Site Coordinator. Job Duties: * Plans weekly program of activities that include implementation of YMCA Curriculum * Assists with direct supervision of all staff in center which includes daily guidance * Uses appropriate effective discipline and direct management of all children according to written policy * Assures activities are safe and fun for children and actively facilitates the activities with children * Establishes positive rapport with parents, staff, school faculty and school Principal * Maintains all school and YMCA equipment, supplies and inventories * Assists with maintenance of records and data on each child and each employee * Assists with collection of fees, implementation of site budget * Attends all staff meetings and training sessions * Maintains cleanliness of school and YMCA facilities, keeping centers organized and usable * Knows the YMCA mission statement and program philosophies * Effectively handles all emergency incidents that occur in YMCA program, using mature sound judgment * Maintains YMCA standards for Middle School programs * Support YMCA and grant contract policies and procedures * Promotes and market ALL YMCA programs, encourages family participation * Builds relationships while working with program participants, staff and volunteers * Attends required abuse risk management training. * Reports suspicious or inappropriate behaviors and policy violations. * Follows mandated YMCA abuse reporting requirements. Qualifications: * High school diploma or GED required. * Minimum 6 months experience in a before or after school setting. * Must be at least 18 years of age. * First Aid, CPR & AED required. * Prefer knowledge of sports and children's programming. * Strong communication, supervisory and organizational skills. * Ability to multi-task, general record keeping skills and must be capable of resolving conflict. * Track record of building relationships with staff, volunteers, and parents. Schedule and hours: Part time, approximately 25 hours per week. Working hours from 6:45am-9:15am and from 3:45pm-6pm Pay & Perks: $15/hour, depending on experience. FREE YMCA membership for employee and discount for family. FREE Before and After School child care. 403(b) savings plan and 12% Employer funded retirement plan upon eligibility. Career advancement & growth opportunities. Paid trainings & Free CPR and FA certification. Consistent afternoon schedules & weekends off. Resume builder & leadership opportunities. A challenging and fun work environment with creative, talented and diverse individuals. Work location: Mangrove Bay Middle School - 501 62nd Ave NE, St. Petersburg, FL 33702 * Level 2 background clearance through DCF (Florida) required. Check out this link for more information: ********************************
    $15 hourly 9d ago
  • Senior Manager School Systems Design - School Education Standards and Practices

    International Baccalaureate 3.8company rating

    Washington, MN jobs

    Salary $111,826 - 139,783 Compensation is determined by various factors, including but not limited to local labor market conditions, educational background, work experience, and relevant certifications Job Type: Full-Time Permanent Hybrid working opportunity 1 of day in office / Remote * Design IB onboarding, authorization and evaluation processes, protocols and develop school and educator support resources. * Manage the development, publication, revision, and ongoing interpretation of education standards and practices. * Manage the development of organization-wide policies and processes related to the schools' or school systems journey of onboarding, authorization, implementation and evaluation of IB's educational offers and/or programmes. * Design the documentation for upskilling IB staff and IB Educators who support schools and school systems. * Manage the design, development and refinement of the policies for IB continuum of international education * Collaborate with departments and individuals across the organization to provide guidance and input to work which impacts IB-associated schools, or will be impacted by the school authorization, development, and evaluation processes and other interactions with these schools. * Create prototypes, pilots, or scalable models for systemic education reforms. * Interprets and understands complex, interdependent structures in schools and school systems (e.g. governance, curriculum, assessment). * Designs flexible and adaptable education standards and practices that account for multiple contexts of IB education authorization and implementation. * Translates schools and school systems requirements into proposals for service and product innovation to drive improvements that better meet children needs. * Analyses complex school system contexts to inform timely decision making. * Recommends when and how agreed authorization and evaluation policies, processes, and services need modification. * Applies human-centred design thinking to reimagine an IB education. * Interprets education data (e.g., equity gaps, funding flows) to inform policy review and design. * Evaluates policy impact across different regions globally to inform IB education review and redesign. * Ability to model or simulate the effects of systemic changes in the education landscape. Job Requirements: About You * Education: Master's degree or above in education or related area and proven track record of experience; OR Bachelor's degree and demonstrated senior level expertise and experience in education sector (teaching, school administration/ leadership, school district-level, NGO/non-profit, or university work). * Experience in creative design through active collaboration with and management of external stakeholders and experts in the field of school improvement or similar area. * Experience in or proven ability to develop the skills of data gathering, analysis and problem solving in the creation of new services or products. * Experience in administering and managing one or more IB educational programmes within a school or school system * Experience in the development and planning of new initiatives and their successful implementation within an educational or similar sector. * Ability to communicate effectively at various levels to different audiences. * Ability to establish a culture of open communication, innovation and teamwork within and across teams, organizations, and regions. * Familiarity with current educational trends, legislation, policies globally & international education. * Ability to achieve organizational goals, demonstrate drive for improvement and overcome obstacles and resistance. * Ability to think and act strategically In addition to your salary, we offer an attractive range of benefits including: * Medical, Dental and Vision Coverage * Voluntary Benefits, Pet Insurance, FSA, etc. * Annual Leave, plus 14 Public holidays * Retirement 401k Plan, 10% contribution * Paid Parental Leave * Life assurance 4x annual salary * Employee Assistance Program * Excellent continuous professional development * Health and wellness schemes * Flexible work arrangements * And more additional IB sponsored perks The IB is an equal opportunity employer. It provides employment opportunities to employees and applicants for employment without regard to race, color, religion, sex, pregnancy, ethnicity, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic status, or status in any group protected by federal, state, or local laws. This job is offered on local terms and conditions and is at will.
    $111.8k-139.8k yearly Auto-Apply 9d ago

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