Human Services Professional - Interactions and Skill Building Program
Work from home job in Elk Mound, WI
LSS of WI and Upper MI is seeking a Human Service Professional to join our Interactions and skill building team! This is a part-time, benefits eligible role. This is a 32 hour per week role, taking place Thursday - Sunday.
Interactions provides supervised visitation for children in out of home placement in our office, clients home, or out in the community. The position also provides parent education as needed.
The role requires flexibility to include evening hours based on the needs of the families. The role does require working in the Eau Claire Community and the surrounding counties but will have the ability to work remotely for documentation and administrative tasks.
Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee:
Individual and/or Family Psychoeducation (e.g. mental health, substance use, parenting)
Participation on recovery teams. (provide feedback around service delivery and progress)
AGENCY REQUIREMENTS (Required of all employees):
Must comply with applicable service regulations as well as agency and departmental policies and procedures.
Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Represent LSS internally and externally as a servant leader in thought, words and actions.
DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services):
Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Provide services to assigned clients in alignment with the service plan.
Organize and plan work effectively.
Apply knowledge of community resources.
Apply knowledge of counseling and casework principles and methods.
Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
Apply working knowledge of social problems and their effects on individuals.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Coordinate services per the service plan.
Establish and maintain effective and collaborative working relationships.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records.
Make recommendations within the client team and scope of practice.
Testify at legal proceedings as required by law and/or role.
Attend client/recovery team meetings.
When supervision is a program requirement, actively engage in the clinical supervision process.
Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
Within your scope of practice, provide consultation to peers.
Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
Perform other duties and special projects as required.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below).
Bachelor's degree in relevant area of human services is required.
LSS approved examples of human service degrees include, but are not limited to the following:
Child Development/Family Relations
Community Mental Health
Substance Use
Counseling/Guidance
Criminal Justice
Marriage and Family
Occupational Therapy
Psychology
Recreational Therapy
Rehabilitation Counseling
Social Worker
Sociology
Special Education
Vocational Counseling
If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
Ability to work within a variety of ever-changing software packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
Remote Senior/Staff Code Review Experts - AI Trainer ($40-$125 per hour)
Work from home job in Eau Claire, WI
Mercor is partnering with a top AI research organization to evaluate and improve how coding assistants reason, act, and communicate during development workflows. We're seeking technically sharp experts (especially those with experience in code review, testing, or documentation) to assess full transcripts of user-AI coding conversations. This short-term, fully remote engagement helps shape the future of developer-assisting AI systems.
Key Responsibilities • Review long-form transcripts between users and AI coding assistants • Analyze the AI's logic, execution, and stated actions in detail • Score each transcript using a 10-point rubric across multiple criteria • Optionally write brief justifications citing examples from the dialogue • Detect mismatches between claims and actions (e.g., saying “I'll run tests” but not doing so) Ideal Qualifications Top choices: • Senior or Staff Engineers with deep code review experience and execution insight • QA Engineers with strong verification and consistency-checking habits • Technical Writers or Documentation Specialists skilled at comparing instructions vs. implementation Also a strong fit: • Backend or Full-Stack Developers comfortable with function calls, APIs, and test workflows • DevOps or SRE professionals familiar with tool orchestration and system behavior analysis Languages and Tools: • Proficiency in Python is helpful (most transcripts are Python-based) • Familiarity with other languages like JavaScript, TypeScript, Java, C++, Go, Ruby, Rust, or Bash is a plus • Comfort with Git workflows, testing frameworks, and debugging tools is valuable More About the Opportunity • Remote and asynchronous - complete tasks on your own schedule • Must complete each transcript batch within 5 hours of starting (unlimited tasks to be done) • Flexible, task-based engagement with potential for recurring batches Compensation & Contract Terms • Competitive hourly rates based on geography and experience • Contractors will be classified as independent service providers • Payments issued weekly via Stripe Connect Application Process • Submit your resume to begin • If selected, you'll receive rubric documentation and access to the evaluation platform • Most applicants hear back within a few business days About Mercor • Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations • Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey • Thousands of professionals across law, engineering, and research contribute to frontier AI projects via Mercor
Human Services Professional - Interactions and Skill Building Program
Work from home job in Altoona, WI
LSS of WI and Upper MI is seeking a Human Service Professional to join our Interactions and skill building team! This is a part-time, benefits eligible role. This is a 32 hour per week role, taking place Thursday - Sunday.
Interactions provides supervised visitation for children in out of home placement in our office, clients home, or out in the community. The position also provides parent education as needed.
The role requires flexibility to include evening hours based on the needs of the families. The role does require working in the Eau Claire Community and the surrounding counties but will have the ability to work remotely for documentation and administrative tasks.
Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee:
Individual and/or Family Psychoeducation (e.g. mental health, substance use, parenting)
Participation on recovery teams. (provide feedback around service delivery and progress)
AGENCY REQUIREMENTS (Required of all employees):
Must comply with applicable service regulations as well as agency and departmental policies and procedures.
Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
Represent LSS internally and externally as a servant leader in thought, words and actions.
DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services):
Promote client independence and growth, consistent with the service plan.
Provide services using a trauma-informed and person and/or family-centered model.
Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
Accurately complete time reporting.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Provide services to assigned clients in alignment with the service plan.
Organize and plan work effectively.
Apply knowledge of community resources.
Apply knowledge of counseling and casework principles and methods.
Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions.
Apply working knowledge of social problems and their effects on individuals.
Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
Coordinate services per the service plan.
Establish and maintain effective and collaborative working relationships.
Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
Maintain client records.
Make recommendations within the client team and scope of practice.
Testify at legal proceedings as required by law and/or role.
Attend client/recovery team meetings.
When supervision is a program requirement, actively engage in the clinical supervision process.
Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
Within your scope of practice, provide consultation to peers.
Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
Perform other duties and special projects as required.
PERKS:
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
The specific education and/or experience is determined by the service delivered and the funding stream requirements (noted below).
Bachelor's degree in relevant area of human services is required.
LSS approved examples of human service degrees include, but are not limited to the following:
Child Development/Family Relations
Community Mental Health
Substance Use
Counseling/Guidance
Criminal Justice
Marriage and Family
Occupational Therapy
Psychology
Recreational Therapy
Rehabilitation Counseling
Social Worker
Sociology
Special Education
Vocational Counseling
If not listed above, a transcript review as well as payer review may be requested of the applicant/potential employee.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
LANGUAGE SKILLS:
Ability to read, write, analyze and interpret to complete required documentation by established timeframes.
Ability to document in a neat, legible, accurate, objective and consistent manner to reflect the services provided.
Ability to effectively present information and respond to questions from all levels of LSS management and employees, as well as the individual, family, and circle of support.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training.
Ability to utilize efficiently an electronic health record(s) for documentation of direct services.
Must be able to work on computer and utilize computer applications and programs to effectively complete the job.
Ability to work within a variety of ever-changing software packages and computer systems.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to frequently bend/stoop, crouch, climb stairs and kneel. This position will require the ability to access a variety of locations in the community.
The employee must react appropriately in times of crisis that may include verbal aggression.
The incumbent of this position works in a community environment (home, office, community, etc.). The incumbent will also be exposed to outdoor conditions when traveling on company business.
The noise level in the work environment is usually moderate.
TRAVEL: Daily travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
Remote Korean Language Expert - AI Trainer ($30-$60 per hour)
Work from home job in Eau Claire, WI
Mercor is seeking skilled Korean language experts with strong bilingual proficiency in **English and Korean** to support a high-impact AI research initiative in partnership with a leading AI lab. In this role, you will evaluate and audit Korean-language AI outputs across a variety of tasks, ensuring accuracy, clarity, and cultural correctness.
* * * ## **Key Responsibilities** - **Review and audit Korean-language data**, including translations, summaries, Q&A responses, and reasoning outputs. - **Evaluate text quality** using structured rubrics (8-10 criteria), focusing on clarity, correctness, fluency, and consistency. - **Check translation accuracy** between Korean ↔ English, ensuring semantic fidelity and natural phrasing. - **Identify linguistic errors** in grammar, spelling, style, register, and cultural nuances. - **Assess logical reasoning** within Korean-language explanations and identify gaps or inconsistencies. - **Provide clear, concise written feedback** to justify evaluation decisions. - Work independently and asynchronously using provided tools and workflows. * * * ## **Qualifications** - **Native or near-native Korean proficiency** - **Strong English reading and writing ability** - Experience in one or more of the following: - Korean ↔ English translation - Proofreading or linguistic quality review - Text evaluation, annotation, or content moderation - Summarization, classification, or Q&A tasks - Strong attention to detail and ability to follow complex guidelines. - Ability to work independently in a remote environment. * * * ## **Role Details** - **Part-time**: 30-40 hours per week - Fully remote and asynchronous - Flexible scheduling * * * ## **Compensation** - Contractor role via Mercor - **$30-$60/hour**, depending on experience - Weekly payments through Stripe Connect * * * ## **About Mercor** Mercor is a San Francisco-based company connecting top professionals to cutting-edge AI initiatives. Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey. We partner with leading AI labs to accelerate innovation through high-quality human evaluation.
Remote Financial Controller - AI Trainer ($150 per hour)
Work from home job in Eau Claire, WI
Mercor is recruiting U.S./UK/Canada/Europe/Singapore/Dubai/Australia-based **Investment Banking or Private Equity Experts** for a research project with a leading foundational model AI lab.
You are a good fit if you: - Have **at least 2 years of experience** working at top firms in investment banking or private equity with deal experience (academic experience does not count, must be on desk) Here are more details about the role: - The work is **fully asynchronous** and can be done around your schedule - You will be **building financial models** from scratch that would be reflective of what you did on desk - You must be able to commit **at least 20 hours per week** for this role - This contract is till end of February (with the possibility of extension) - Successful contributions increase the odds that you are selected on future projects with Mercor - The vetting process involves: - ~10 minute behavioral interview asking about previous deals you've worked on - Technical assessment ( < 30 minutes) evaluating financial expertise With respect to pay and legal status: - **This role will pay $150/hour** - We will pay you out at the end of each week via Stripe Connect based on the number of hours you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates** Limited time referral bonus: - **$1,000 referral bonus** for anyone you refer between December 11th and December 14th that passes the work trial and works at least 10 hours on the project - After that, the referral bonus will go back to $500
100% Work From Home Union Position- Customer Service/ Sales
Work from home job in Eau Claire, WI
Our company has moved to 100% virtual, work-from-home positions. allows you to earn an incredible living without sacrificing your family life. We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:• Excellent communication skills, including active listening and problem-solving• Ability to learn, adapt, and adjust on the go• Works well with others and individually• Possesses a strong work ethic and drive to succeed What you can expect:• Flexible Schedule with Weekly Pay• 100% Remote Position• Weekly Trainings lead by Top Leaders• Life Insurance• Health Insurance reimbursement• Industry-leading resources and technology *In the interest of community wellness, we have adjusted our business operations.
As such, all interviews will be conducted via Zoom video conferencing.
Auto-ApplyBilingual Quality Analyst - Remote
Work from home job in Eau Claire, WI
Description & Requirements Maximus is seeking a detail-oriented and experienced Bilingual Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This position requires fluency in Spanish and English (both written and spoken). The Bilingual Quality Analyst will review customer interactions in Spanish and complete evaluation scoring and documentation in English. Candidates must be comfortable understanding spoken Spanish and writing detailed feedback in English.
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
- Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
- Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
- Assist the center with taking calls as needed to support operations and maintain service levels.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
- Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
- Maintain strong organizational skills to effectively track monitors across different lines of business
- Collaborate in the development and revision of procedures in response to operational changes.
- Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
- Make recommendations based on data analysis to enhance performance and service delivery.
- Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
- Assist in training initiatives aimed at improving agent performance and overall quality scores.
- Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
- Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
- Take calls as needed to support center operations and maintain service levels.
- Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
- Perform other duties as assigned by management.
- Must be bilingual in Spanish and English with strong written and verbal communication skills in both languages. Call monitoring will be in Spanish; evaluations and scoring will be completed in English.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
66,000.00
Easy ApplyRemote Bilingual German Government/Public Policy Expert - AI Trainer ($40-$60 per hour)
Work from home job in Eau Claire, WI
Mercor is seeking **native German speakers** who are also **government or public policy professionals** based in **Germany**. This role combines your **public policy expertise** with **language mastery**, helping train cutting-edge AI models in the public policy domain.
You will leverage your background in public policy, alongside your bilingual communication skills, to create accurate, culturally nuanced, and technically precise content that reflects real-world policy usage in German. * * * ## **Role Responsibilities** - **Public Policy Content Development:** Translate, adapt, and synthesize complex policy frameworks into clear, structured rubrics for AI training. - **Bilingual Communication:** Write fluently in both German and English, ensuring accurate terminology and nuanced expression across languages. - **Domain Expertise:** Provide cultural and policy insights that are unique to the public in Germany. - **Collaboration:** Work closely with reviewers and peers to refine content. * * * ## **Ideal Candidates Should Have:** - **Language Skills:** Native-level fluency in German with strong written and spoken English. - **Education:** Degree in policy, political science, sociology, or another similar field. - **Experience:** 2-6+ years of experience in politics, public policy, think tanks, etc. - **Analytical Abilities:** Excellent writing, analytical, and communication skills. Experience in policy writing, instructional design, or academic publishing. - **Nice to Haves** - Experience with grading, instructional design, or rubric development is a plus. - Familiarity with generative AI models or machine learning concepts is a bonus, but not required. * * * ## **More Details About This Role:** - This is a **remote and asynchronous** role - work on your own schedule. - Expect to contribute at least **20 hours per week**. - Expect a commitment of around 2 months. - You'll be working in a structured project environment with clear goals and tools. **Application and Onboarding Process:** - Submit your resume. - Complete an AI-led interview to assess language ability and professional experience. This should take around 15 minutes. - If selected, you'll take a follow-up AI-led interview to assess your professional background. - You'll then complete a paid work trial to determine if this type of work is suited for you. - After that, you'll receive feedback and be onboarded to the project. * * * **About Mercor**: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.
Insurance Account Position - State Farm Agent Team Member
Work from home job in Eau Claire, WI
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Remote Account Manager CST and PST Hours Only Prior Insurance Experience Required
Join Our Team at Sedy Glaudell State Farm!
Are you ready to take your career to new heights while being part of a close-knit team? At Sedy Glaudell State Farm, we pride ourselves on a team-first culture! We work hard, play hard, and the best part? Join a nationally recognized company with the support and camaraderie of a local startup boasting over 20 years of combined insurance experienceall from the comfort of your home.
What Youll Do:
Develop and maintain strong, value-driven customer relationships to drive retention and growth.
Conduct policy reviews and provide personalized recommendations to our valued customers via remote communications.
Oversee the resolution of complex customer issues with a friendly and proactive approach.
Use your knowledge of insurance products to recommend, explain, and sell policies to both cold and warm leads, all remotely.
What Were Looking For:
Passionate, goal-driven, motivated, confident, people-oriented, intelligent, honest, and disciplined individuals who value customer relationships.
Prior insurance sales or account management experience is required.
Strong leadership and interpersonal skills to connect with customers and colleagues in a virtual environment.
Proven track record of meeting sales targets and willingness to engage in sales conversations remotely.
Must be available to travel to Wisconsin twice per year for team activities and meetings.
Why Join Us?
Fully Remote Work: Work from anywhere while maintaining a schedule aligned with CST and PST time zones.
Be Part of a Team! Weve cultivated an amazing remote team culture and are looking for the right individual to grow with us and potentially become an agent.
Make a Difference! Grow your career while supporting and bettering your community through excellent service.
Paid Holidays! Receive 9 paid holidays, including your birthday, because we believe in celebrating you!
Virtual Team Outings and Social Events! Join us online for fun team activities that foster camaraderie and strengthen our bond.
In-Person Team Events: Travel to Wisconsin twice a year to connect in person with the team and participate in company events.
Comprehensive Training Provided! Our robust remote onboarding process will equip you with the tools and knowledge needed to thrive.
If youre ready to step into a rewarding and enjoyable remote role, wed love to hear from you! Apply now and lets make great things happen together at Sedy Glaudell State Farm!
This is a remote position.
100% Remote/ Work from Home- CS/Sales
Work from home job in Eau Claire, WI
At AO, our vibrant culture takes center stage, and we seize every opportunity to recognize and reward our exceptional leaders and producers. Prepare to be dazzled by the extraordinary perks and celebrations that await you:• Get ready for world-class contests with incredible prizes that will leave you in awe. Picture yourself cruising in a brand-new Jeep, donning stylish Lululemon gear, and so much more!• Embark on unforgettable retreats to breathtaking destinations like Iceland, Cabo, and Cancun, where you'll create memories that will last a lifetime.• Fuel your growth with weekly trainings delivered straight to you twice a week, ensuring you stay ahead of the game.• Be part of an exclusive circle as we celebrate our top leaders by giving away Rolexes EVERY quarter, recognizing their exceptional achievements.
These phenomenal benefits are not just for a select few-they are open to everyone who simply excels at their job. Prepare to be rewarded for your hard work and dedication! Qualifications: The successful candidate will possess outstanding communication skills, both written and verbal. They will demonstrate a strong work ethic, a positive mindset, boundless energy, and impeccable attention to detail. Taking complete ownership of the territories they support, this candidate will exhibit common sense in everyday business functions.
Join us as we prioritize community wellness! In line with this, all interviews will be conducted via Zoom video conferencing, ensuring the safety and convenience of all applicants. Ignite your success and immerse yourself in the thriving culture of AO today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyExecutive Staff Assistant
Work from home job in Eau Claire, WI
This position will provide independent support and assistance for the Secretary's Director (SD), Field Integration Leader (FIL), special complex project teams, and cross-program, cross-division teams, as needed. Description.
Salary Information
Starting pay for this position is between $29.00 to $33.00 per hour (or $60,320 to $68,640 annually), in addition to excellent benefits. This position is included in the classification Executive Staff Assistant within Pay Schedule/Range 81-04. Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.
The State of Wisconsin offers an exemplary benefits package with:
* Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
* Excellent and affordable health insurance options (starting at $34/month for single and $83/month for family coverage).
* Other great insurance options (dental, vision, life, and more).
* A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
* A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
* A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.
* For more info, see our Total Rewards Calculator.
This position is not represented by a collective bargaining unit.
Job Details
Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.
Eligibility to work in United States: The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility Form I-9 upon hire.
Probation: A 12-month probationary period may be required
Reference Check: References are not required at the time of application but will be required upon successful completion of the interview process.
Remote Work: Based on an assessment of the goals and work activities, this position may be eligible for remote work. Remote work approval is based on individual circumstances and is subject to supervisor approval and DNR remote work policies. Approval is subject to change without notice based on business needs. Employees with approved remote work arrangements are generally expected to work within the state of Wisconsin.
Physical/ Environmental Factors: This position will send approximately 75% of their time sitting. For other physical and environmental requirements of the job, please see the position description linked in the Position Summary.
Travel: Occasional statewide travel is required based on business needs.
Qualifications
Please make sure to describe and provide detailed examples within your resume and/or letter of qualifications for EACH of the following qualifications you meet.
Required qualifications include experience in ALL the following criteria:
* Experience providing administrative support (e.g., scheduling meetings and appointments, documenting minutes for meetings, developing and maintaining electronic/paper filing systems, editing communications, following up on inquiries, making travel arrangements)
* Experience working with confidential and/or sensitive information (e.g., controversial policies/issues, personnel issues, projects, media visibility, legislative contacts, public inquiries).
* Experience communicating with internal and external stakeholders.
In addition, preferred qualifications include any of the following criteria:
* Experience working with administrative procedures and/or systems related to Human Resources and/or Procurement (e.g., Peoplesoft, WisBuy, State procurement activities).
* Experience managing or leading projects and/or work groups (e.g. identifying stakeholders/participants, setting goals/objectives, tracking and reporting on progress toward goal)
* Experience coordinating and/or planning events (e.g. creating event agenda, finding speakers/venders/caterers, contingency planning, budget/contracts monitoring)
How To Apply
If viewing this posting on an external site (such as indeed.com, etc.), please visit Wisc.Jobs and search for this Job ID: 19467 to complete your application for this posting. Current state employees, including those with Career Executive status, must apply through STAR ESS. Former permanent classified state employees must apply through Wisc.Jobs.
The steps to apply online are quick and easy! Your resume and letter of qualifications are used during our evaluation process to determine your eligibility for further consideration. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. It is critically important that your application materials clearly describe your experience related to the stated job qualifications. Please review our helpful tips for developing your resume and letter of qualifications and what should be included. References are not required at the time of application but will be required upon successful completion of the interview process. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.
For technical troubleshooting related to the Wisc.Jobs site, please view the Frequently Asked Questions. For questions regarding the application process, please contact Rebekah Gaumitz in Human Resources at ***************************** or ************.
Disabled veterans: The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.
The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Deadline to Apply
All applications must be received by 11:59 pm central on Monday, December 22, 2025.
Remote Sales Representative
Work from home job in Eau Claire, WI
Job DescriptionAre you looking for a career with unlimited earning potential, freedom, and flexibility? Join our dynamic and growing team as a Remote Life Insurance Sales Representative! Whether you're new to the industry or looking for a career change, we'll provide the training and support you need to succeed.
Position Overview
As a 1099 Life Insurance Sales Representative, you'll help individuals and families secure the financial protection they need by offering customized life insurance solutions. This is a commission-only position designed for independent, self-motivated professionals who want to take control of their income and career path.
RequirementsIdeal Candidate
Must be a U.S. resident and 18+ years old
Life Insurance License preferred (or willingness to obtain - we help with licensing!)
Comfortable with phone, web video, and digital communication tools
Strong interpersonal and communication skills
Self-disciplined, coachable, and goal-driven
Previous sales experience is a plus, but not required
BenefitsWhat You Get
High commissions + performance-based bonuses
Passive income opportunities
Work-from-anywhere flexibility
No cap on income - earn based on your effort
Training, mentorship, and support from experienced leaders
Leadership and agency-building opportunities for top performers
Insurance Game-Changer Make an Impact with Farmers!
Work from home job in Eau Claire, WI
Job Description
Ready to change the game in your career? Join the Mitchell Steele Farmers Agency as an Insurance Game-Changer! You'll help clients protect their homes, cars, and lives while building a rewarding, long-term career with real impact.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Career Growth Opportunities
Retirement Plan
Work from Home
Flexible Schedule
Tuition Reimbursement
Mon-Fri Schedule
Responsibilities
Develop new business through outreach and referrals
Educate clients on coverage and identify gaps or opportunities
Maintain accurate records and manage renewals
Collaborate with team members to hit shared goals
Represent our agency with professionalism and enthusiasm
Requirements
Driven, coachable, and motivated to succeed
Excellent verbal and written communication skills
Licensed in Property & Casualty (Life & Health a bonus)
Ability to prioritize and manage multiple clients
Growth mindset and commitment to client satisfaction
Media Executive - Weau
Work from home job in Eau Claire, WI
Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 43 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios.
About GDM:
Gray Digital Media (GDM) is one of the nation's largest full-service in-house digital agencies. With presence in over 114 markets across the USA, GDM is a leader in digital marketing, optimizing campaigns instead of products and working with businesses to identify, understand, and achieve goals - ultimately driving ROI. WEAU 13 News, the NBC affiliate in Eau Claire, Wisconsin, is owned by Gray Media Inc., the second largest broadcast and digital media group in the nation. A market leader in news, digital, and social media, WEAU 13 News covers 26 counties in Western Wisconsin and Southern Minnesota.
Job Summary/Description:
Gray Digital Media (GDM) and WEAU 13 News, a dominant media outlet in Western Wisconsin, seek a sales professional for our Media Executive position on our growing team. The primary responsibility of the Media Executive is to develop and sell creative marketing solutions using state-of-the-art targeted digital advertising and broadcast solutions. The ideal candidate must have the ability to strategize and negotiate multi-platform marketing and advertising projects, working independently to achieve revenue goals. We offer a paid base salary, excellent benefits, and PTO package, and a commission structure that allows the right person to grow without limits.
This is a fully Remote position.
Duties/Responsibilities include, but are not limited to:
-Researching and contacting new businesses daily (i.e. cold calls) to maintain a robust prospect list pipeline
-Conducting a comprehensive analysis of the client's needs to determine the best strategies for a long-term advertising plan
-Preparation and presentation of multi-platform advertising solutions using PowerPoint (or similar) to showcase the best digital and broadcast products to drive business success
-Collaboration with internal colleagues to identify and help develop dynamic creative ideas for commercial and digital ad placements
-Management of the entire sales process from prospecting to close to ensure the highest ROI for clients and long-term relationships
-Accurate and timely use of sales support software for order entry, activity tracking, and proposal development
Qualifications/Requirements:
-1-3 years sales or business development experience, including cold calling, media, or marketing experience, preferred, but we will train the right person if the fit is right
-Excellent writing and communication skills
-Ability to work independently and manage your time effectively
-Ability to use creativity to solve problems
-Ability to develop campaigns and motivate others
-A real desire to understand your clients and their businesses
-A thirst for ongoing learning: advertising, marketing, television, digital
-Experience selling digital products/strategies, including targeted digital display/video, social media, targeted email, streaming television, SEM, SEO
-Experience developing dynamic PowerPoint presentations, knowledge of other MS Office products
-Must meet the Gray Media driving requirements and have a valid driver's license
If you are interested in this position, please apply online at **************************************** Please include a resume, cover letter, and any additional supporting materials. No phone calls.
If you are interested in this position, please apply online at **************************************** Please include a resume, cover letter, and any additional supporting materials.
No phone calls.
If you feel you're qualified and want to work with a great group of people, go to
***************************************
, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references
(Current employees who are interested in this position can apply through the
Gray-TV UltiPro self-service portal
)
WEAU-TV/Gray Media is a drug-free company
Additional Info:
Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray's employees to perform their job duties may result in discipline up to and including discharge.
HR Representative - Multi Site (WI & MN)
Work from home job in Eau Claire, WI
Human Resources Representative is responsible for providing administrative and human resource support to three manufacturing facilities in Wisconsin and Minnesota ensuring effective recruiting and onboarding for hourly employees and providing HR generalist support.
Dimensions:
Packaging Corporation of America (PCA) is the fourth largest manufacturer of containerboard and corrugated packaging in the United States. The Human Resources Representative provides full employment cycle support to multiple plants with a population of 200 to 300-plus hourly and salaried employees. Employees at plants may be participants of a union(s). Responsible for hiring process and orientation of salaried employees and the day-to-day administration of maintaining employee records for both hourly and salaried and ensuring adherence to Company policies and government requirements with regard to the employment process.
This position will support manufacturing facilities in Minneapolis, MN, Golden Valley, MN and Marshfield, WI. This is a hybrid position expected to work from home approximately 50% of the time and in plant 50% of the time.
Principle Accountabilities:
Coordinates the administrative aspects of human resource activities such as the new hire process, orientation, performance appraisals, personnel requisitions, job descriptions, and leaves of absence.
Sources and screens candidates for hiring managers and develops and maintains relationships with community outreach programs.
Plans, coordinates and implements new hire employee orientation process for hourly and salaried employees.
Monitors employee turnover and implements appropriate programs to help reduce turnover.
Supports hourly employee training and maintains training records.
Serves as the plant's FMLA coordinator and a point of contact for 3rd party vendor for all leaves of absence that could be covered by disability and/or FMLA.
Monitors FMLA and short-term disability and processes appropriate paperwork.
Monitors hourly attendance program and employee attendance records.
Monitors and respond to all unemployment claims.
Knows and follows policies and procedures of the company, share information that would benefit other members of the team and finds ways to improve the delivery of service to our customers.
Strives to continually strengthen PCA's business philosophy of meeting needs and exceeding expectation for customers specifically supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.
Position Requirements:
Education equivalent to a bachelor's degree in Human Resources, Communications or Business preferred or equivalent on-the-job experience.
One to two years previous work experience recruiting for manufacturing positions, demonstrating knowledge and understanding of recruiting, employee orientation / training on human resource matters.
Solid understanding of all current federal and state laws and regulations relating to employment.
Solid working knowledge of PC applications including an understanding of Word, Excel, Outlook, and PowerPoint.
Solid verbal and written communication skills with the ability to effectively communicate with multiple audiences throughout the company on procedures, policies, and requests for information.
Strong appreciation for the retention and management of confidential information.
Ability to work in a fast paced environment and handle multiple requests simultaneously.
Strong listening, evaluating, and problem solving skills. Ability to create alternative solutions and meet deadlines.
Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.
Must be able to travel to Company locations in Minneapolis, MN, Golden Valley, MN and Marshfield, WI.
Client Support Specialist
Work from home job in Eau Claire, WI
Job DescriptionRemote Agent - Talent Find Professional Job Type: Independent Contractor (1099) About This Opportunity
Many people want work that feels meaningful and gives them the freedom to build a better future. At Talent Find Professional, we help motivated individuals step into a role where they can do both.
You bring the desire to grow. We provide the training, support, and simple system to follow. Your job is to guide clients through basic protection options so they can make confident decisions for their families.
This is a fully remote role with clear expectations, straightforward processes, and room for long-term growth.
What You'll Do
Speak with clients who have requested information.
Hold phone or virtual meetings to understand their needs.
Present straightforward coverage options.
Follow a step-by-step process to complete applications.
Stay in touch with clients to ensure clarity and support.
Join ongoing training to sharpen your skills.
What You'll Need
Clear communication and people skills.
Self-motivated mindset and willingness to follow a system.
Ability to learn new tools and work comfortably online.
Coachable attitude.
Must be able to obtain a state-issued license for this type of work.
(We provide guidance on how to get licensed.)
No previous experience required.
Compensation
Commission-based earning structure.
Part-time participants often create additional income.
Full-time participants may earn more depending on activity and results.
This is a 1099 independent contractor role with no base pay.
What We Provide
Fully remote, flexible schedule.
Simple process that helps you get started quickly.
Training, mentorship, and support.
Opportunities for advancement based on performance.
Requirements
Must be 18 or older and legally able to work in the United States.
Must complete a background check for licensing.
Valid government-issued ID.
Ability to obtain the required license before working with clients.
How to Apply
If you're looking for clear direction, meaningful work, and a flexible path for growth, apply today. Our team will reach out with next steps.
Queer-Affirming Therapist (Fully Licensed, 1099 / Remote / Telehealth)
Work from home job in Menomonie, WI
Job DescriptionJoin a Collective That Celebrates You!
Edges Wellness Center isn't just a workplace-it's a vibrant, supportive community where therapists can thrive while making a real impact. We are a heart-centered, inclusive collective dedicated to providing compassionate, trauma-informed therapy to individuals, couples, and families. If you're looking for a space where your work is valued, your clients are respected, and your passions are embraced, we'd love to have you on board!
Why You'll Love It Here:
Freedom & Flexibility - Choose in-person, hybrid, or remote options that fit your lifestyle.
A Mission-Driven Practice - We're deeply committed to serving LGBTQ+, BIPOC, immigrant, Indigenous, and disabled communities with an affirming, holistic approach.
A Collaborative & Supportive Culture - Work independently while being part of a team that genuinely cares.
Professional Growth & Perks - Enjoy peer consultation groups, free office space, and training opportunities.
What You'll Do:
Join Our Legacy: Protecting Families Since 1951 - Work From Home
Work from home job in Eau Claire, WI
Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional and personal goals. In 2020, we transitioned to 100% virtual. Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to:• Converse virtually with clients, weaving financial strategies that empower.• Cultivate client bonds that stand the test of time.• Ride the crest of industry trends, fortifying your knowledge.• Work alongside a dynamic remote team, where collaboration is the heartbeat of success.
Company Highlights:• Voted #24 Happiest Company to Work For• Rated A+ Superior by A.M. Best for financial strength• Parent company Globe Life has more policyholders than any insurance company in the world
What We Offer:• Work virtually, from anywhere• Comprehensive training provided• A fun, energetic, and positive team environment• Rapid career growth and advancement opportunities• Weekly pay and bonuses• Medical Reimbursement program after 90 days• Residual Income• Ability to qualify for all-expense-paid incentive trips around the world
Responsibilities:• Calling and receiving calls from clients• Scheduling appointments with clients who request our benefits• Presenting and explaining insurance products and benefits packages over Zoom video call• Completing applications for insurance products• Attending ongoing, optional training sessions
*All interviews will be conducted via Zoom video conferencing We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyTour Director Support Specialist
Work from home job in Eau Claire, WI
At Holiday Vacations, our mission is to enrich lives with valued travel experiences. We offer inclusive guided tours led by professional Tour Directors to more than 70 destinations on six continents. We travel by air, motor coach, trains, and cruises on itineraries that bring the destination alive for our guests. We are headquartered in Eau Claire, Wisconsin and are a subsidiary of Xanterra Travel Collection, the largest national park concessionaire in the U.S. Xanterra also owns other tour operator and cruise line brands including VBT Bicycling Vacations, Country Walkers, and Windstar Cruises.
WELCOME TO "THE HV WAY"
* Honesty & Integrity: We act with honesty and accountability, building trust with every guest, partner, and teammate. We keep our promises.
* Create Community: We create community by treating each other and our guests like extended family, fostering belonging, celebrating, and supporting one another.
* Surprise & Delight: We go beyond expectations to create meaningful experiences. We make every effort to exceed expectations.
* Grow Together: We embrace curiosity, feedback, and continuous learning - always striving to be better and do better.
* Innovate Boldly: We seek fresh ideas, adapt to change, and look for ways to stay ahead in a dynamic travel landscape
* Protect What Matters: We prioritize safety and sustainability for our people, our guests, and the places we explore.
* Celebrate the Team: We succeed together, value each person's gifts and contributions, and take time to enjoy the journey along the way.
POSITION SUMMARY
Reporting to the Tour Director Manager, the Tour Director Support Specialist ensures Tour Directors are set up for success before, during, and after each tour. This role blends data-driven accuracy with warm, service-oriented support. You'll be managing files and access in Microsoft Teams, preparing and shipping tour materials, maintaining records and inventories, and responding to questions with clear, timely communication. You'll track details, spot issues early, and collaborate across departments to keep information flowing and tours running smoothly, even on busy deadline days. If you enjoy organizing complex details, building positive relationships, and helping frontline teams deliver exceptional guest experiences, you'll thrive here!
Responsibilities
AREAS OF RESPONSIBILITIES
* Ensure Tour Director readiness by preparing and distributing Tour Document Boxes and supplies, provide clear pre-departure updates and any last-minute information.
* Serve as the primary contact for Tour Directors needs; provide information, answer questions, and maintain positive, professional relationships.
* Create and manage Microsoft Teams' channel access and file structures for Tour Directors to ensure the right information is easy to find.
* Assist the Tour Director Manager in the planning and coordination Tour Director events, including the annual meeting, coffee chats, and 1:1 or small group listening sessions.
* Assist the Tour Director Manager with timecard approvals by collecting, verifying, and tracking exceptions. Provide cross-department office support during staff absences.
* Maintain accurate Tour Director records (contact details, certifications) and assist with booking Tour Directors and trainees on tours.
* Actively monitor guest survey results, identify trends, and escalate issues or opportunities for improvement.
* Lead the Annual Tour Director Engagement Survey logistics-prepare, launch, categorize and summarize responses, and produce reports.
* Assist with the new Tour Director interview and training process.
* Maintain inventories and partner with vendors to manage the online uniform store.
* Other duties as assigned.
Qualifications
REQUIRED JOB COMPETENCIES
* Planning and Organization:Plans, priorities, and organizes work to focus on what matters most in the moment; manages time, resources, and information to meet deadlines; maintains orderly systems and proactively adjusts plans as priorities shift.
* Communication: Proactively communicates clearly, respectfully, and effectively - both verbally and in writing - with internal and external partners; adapts to audience, listens to understand, asks clarifying questions, and confirms mutual understanding with timely updates and documented decisions.
* Accuracy: Delivers precise, error-free work by carefully entering data, performing correct calculations, and producing complete final deliverables, meticulously reviews and verifies information, processes, and outputs to maintain high standards and prevent errors.
* Problem Solving and Creativity:Ability to analyze issues to identify root causes; generates innovative, practical solutions that improve processes and create value; balance data, judgement, and measured risk taking to make timely decisions; tests iterates and learns from outcomes.
KNOWLEDGE, SKILLS, AND EXPERIENCE
* High school diploma with 2 years in an administrative or clerical support role required.
* Ability to work effectively under pressure and time deadlines.
* Strong attention to detail, organizational, and time management skills.
* Excellent verbal and written communication skills.
* Ability to work both independently and within a team.
* Proficiency with MS Office products required (Excel, Outlook, Word, and Teams).
* Experience using Smartsheets, Ring Central, Dayforce. (Preferred)
* Experience using web conferencing software (Ring Central). (Preferred)
WORKING CONDITIONS AND ARRANGEMENTS
* Work Location & Arrangement: The location for work is the Holiday Vacations corporate headquarters in Eau Claire, Wisconsin with a hybrid work arrangement. The standard expectation is three (3) days onsite and the option to work from home up to two (2) days per week within the State of Wisconsin, based on business needs. Onsite days may shift week-to-week to support meetings, events, training, or peak workloads. The office environment may have moderate noise levels from office equipment and verbal interaction.
* Schedule: Work hours are generally during the regular business week, but there may be variations due to the time of year and department demands. This position follows a hybrid work arrangement, involving both in-office and remote work, based on the department's needs. Travel may be required, especially for travel show execution.
* Physical Requirements: The job requires the ability to sit for extended periods of time, as well as the ability to frequently walk and lift or carry up to 35 lbs. May require bending, twisting, stooping, grasping, and reaching outward or above shoulders, lift/carry and push or pull up to 50 lbs.
* Technical and Home-Office Requirements: Must have a distraction-free workspace/environment with space for a desktop computer with two monitors. Must have a stable power source and internet connection, including a dedicated high-speed internet and ethernet connection. Connection cannot be wireless, Wi-Fi extenders, Wi-Fi repeaters, or hotspots. Ability to plug in your equipment to modem/router during work times.
BENEFITS
For full-time employees, Holiday Vacations offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Paid Time Off and Holiday Paid Time Off; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; and Employee Discounts and Travel Deals.
EEO
Holiday Vacations is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Auto-ApplyAccount Executive
Work from home job in Eau Claire, WI
Hortica, a brand of Sentry Insurance, is looking for a high performing sales professional to join our Direct-Writing Sales Force in our Wisconsin territory. We are looking for a sales professional who is skilled at building strong and profitable relationships.
As an Account Executive, you'll market our commercial lines property and casualty insurance to businesses in the horticultural industry. Our Account Executives work hard at getting to know their customers and build long-lasting relationships to protect the assets, employees and longevity of the businesses they serve. Our Account Executives provide the specialized expertise our insureds need to properly protect their livelihoods. Hortica is rated A+ (Superior) by A.M. Best and has been serving the horticultural industry since 1887. Our mission is to guide and provide our customers with superior, cost-effective insurance solutions. You will enjoy employee status while independently managing your territory and sales activities from your home.
With high earning potential, an outstanding benefit and 401(k) program, opportunities for professional development and growth, outstanding support, an industry-leading line of products and services, and a variety of incentives and recognition, Hortica offers everything you need to carve out a Sales career filled with success and purpose.
Total currently estimated projected compensation range for this position is $65,183-$95,183 which is a combination of base pay, currently projected renewal commissions, and currently estimated new business commission opportunities. Commission opportunities - both renewal and new business -- are based on achievement of sales objectives and compliance with the terms of the applicable incentive plan.
The Wisconsin territory includes all of Wisconsin. Residence within the sales territory is required.
What You'll Do
Sell directly to niche market accounts to increase premium volume
Retain profitable business by providing effective, quality service to policyholders
Build and maintain quality relationships with businesses
Work directly with Underwriting, Claims, Loss Control, Audit, Customer Service and other key partners
Call on and pursue all niche market opportunities assigned to your geographic territory
Leverage current customers and relationships for new growth and sales opportunities
What it Takes
Bachelor's degree or equivalent work experience
Related commercial insurance sales experience preferred
Exceptional sales and interpersonal relationship skills
Self-discipline and ability to thrive in a remote work environment
The ability to obtain and maintain the necessary P&C license required to sell the products Sentry/Hortica offers
Ability to multitask, prioritize, communicate effectively and remain organized
Strong analytical and math skills
Acceptable Motor Vehicle Record with a valid driver's license and ability to meet travel requirements
Primary residence within your sales territory required
What You'll Receive
We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Company car with gas card
Comprehensive, ongoing training, including licensure
Laptop, cell phone reimbursement, home office setup
Cutting edge proprietary technology that enables you to be more efficient and effective in the field
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Group Medical, Dental, Vision, Life Insurance, Parental Leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
Well-being and Employee Assistance programs.
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Casey Van Der Geest
****************************
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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