Nelnet jobs in Salt Lake City, UT

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. We are seeking experienced Mainframe Developers to support state workforce agency's initiative to expand Unemployment Insurance (UI) Account Numbers from 6 to 9 digits. This role involves modifying legacy COBOL applications, CICS screens, DB2 schemas, and batch jobs to accommodate the expanded field size, ensuring seamless integration across systems and minimal disruption to operations. **JOB RESPONSIBILITIES:** + Analyze COBOL programs, CICS transactions, DB2 tables, and JCL scripts to identify and implement necessary changes for account number expansion. + Update field definitions, linkage areas, and screen layouts to support 9-digit account numbers. + Recompile affected programs and rebind DB2 packages as needed. + Conduct developer unit testing and support user acceptance testing (UAT). + Collaborate with cross-functional teams to ensure consistent implementation across all impacted systems. + Document technical changes and participate in peer reviews. + Support deployment planning and post-implementation activities. + Ensure code quality, maintainability, and compliance with the client's standards and security protocols. **Pay Rate:** _This is a contract position contingent upon project needs, with a compensation range of $90-95 per hour. Please note that this role is_ **_not_** _eligible for Nelnet's benefits package._ **EDUCATION:** Bachelor's Degree in Computer Science **EXPERIENCE:** + Minimum 5 years of experience in mainframe development. + Proficiency in: COBOL (batch and online) CICS (transaction processing and web services) DB2 (SQL, stored procedures, schema updates) JCL (Job Control Language) VSAM, GDG, and flat file handling REXX Scripting (desired, not required) + Experience with Changeman for version control and promotion. + Familiarity with RACF security and IBM zOS operating systems. + Strong understanding of data flows, screen layouts, and field transformations. + Experience with automated testing tools and regression testing strategies. + Ability to work within structured environments and follow established deployment pipelines. **COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:** · Attention to detail and strong analytical skills. · Excellent documentation and communication abilities. · Experience working in Agile or Kanban environments. · Ability to collaborate with internal and external stakeholders, including agency developers. · Commitment to secure coding practices and regulatory compliance. · Prior experience with government or public sector modernization projects is a plus. Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (*************************************** . Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at ************ or ****************************** . Nelnet is a Drug Free and Tobacco Free Workplace. You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible. EEO Info (******************************************************** | EEO Letter (************************************************************** | EPPA Info (************************************************************************************** | FMLA Info (********************************************************

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. An Investment Policy Statement (IPS) is a formal written document that describes how a client intends their portfolio to be invested with guidelines regarding the portfolio's asset allocation, investment restrictions, permitted investments, and guides the Financial Advisor's recommendations to the client. IPSs are used primarily by institutional clients. Institutional Portfolio Monitoring Risk (IPMR) monitors client IPSs under Wealth Management Institutional Client Segment Risk using cloud based SAAS and other internal technology solutions to monitor portfolios under a systemic model and escalates portfolio variances to portfolio managers and their supervisors for action and correction. The ideal candidate for this role will be a seasoned investment professional with deep investment product knowledge, experience across all asset classes, and a solid grounding in modern portfolio theory, adept at identifying and articulating portfolio risks with clarity and precision. The IPM role is a non-revenue sharing position that reports to the Vice President of Institutional Portfolio Monitoring Risk. Duties Oversee, onboard, and monitor client portfolios subject to Investment Policy Statements Parse written investment guidelines into mathematical, logic-based rules Follow written supervisory procedures Partner with vendors and internal partners including Institutional Consulting Solutions business, Institutional Client Segment Risk, Legal, and Field Risk Officers Build warm working relationships with all levels of leadership, Institutional Business Owners, Financial Advisors/Private Wealth Advisors/Portfolio Managers and Client Service Professionals Demonstrate strong attention to detail, collaborate effectively in a team-based environment and assume ownership of multiple team tasks Proactively monitor and assess all types of financial and non-financial risk Educate, communicate, and explain difficult concepts in a clear and concise manner to colleagues at all levels in the Firm Knowledge, Skills, and Abilities Knowledge of SEC, FINRA and Firm compliance policies and procedures Strong analytical skills and attention to detail Background and experience in financial services, preferably in control partner advisory Risk or Compliance Strong experience and knowledge of financial products and how they work Ability to prioritize and thoroughly investigate complex subjects, problem solve and understand when to escalate Ability to create and deliver presentations to senior level employees Ability to learn and process information quickly Self-driven and proactive, with a strong ability to work independently and take initiative in identifying solutions Demonstrated proficiency in time management, with the ability to prioritize tasks effectively in a fast-paced environment Effective written and verbal communication skills Strong Excel skills Familiarity with Clearwater Analytics software platform or other coding experience is a plus Strong work ethic Experience 5 or more years of financial industry experience Experience and knowledge of Investment Policy Statements a plus Education Bachelor's degree (Finance or Economics a plus) WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

The Manager, Client Success Center manages one of CSMs Centers of Excellence (including workload and operations by COE Service Specialists). This role is responsible for ensuring Corporate Clients receive high quality services, ensuring proper processes are followed, meeting service level agreements, and adhering to appropriate rules, regulations, and securities laws. Manager, Client Success Center Responsibilities: Ensures that daily tasks of COE Service Specialists are completed within quality standards and internal/external Service Level Agreements (SLAs)and train Service staff on best practices as necessary Follows up on assignments from clients, Service Managers, and Segment Managers in the specialized services Ensures quality service within SLAs to internal clients (i.e., Service Managers and Segment Managers) Maintains appropriate staffing levels (recruiting, hiring, reassigning at peak times, etc.) Manages and mentors Service Specialists, and maintain high morale within the team Ensures delivery of services in adherence to best practice processes, meeting quality standards and internal/external SLAs: Updates to Morgan Stanley at Work's equity administration platforms and stock plans daily based upon data updates received from assigned Clients (e.g., new hires, terminations, etc.), participant transactions, etc. Accurate processing and settlement of participant stock plan transactions in a timely manner (ESPP Purchases, ESPP sales, Option Exercises, SWAPS, Reloads, Option Grants) Execution of surveys and tracking of Disqualifying Dispositions Delivery of Valuation Reporting, Section 16 Insider Reporting & Client-specific custom processes (e.g., custom reports, scripts, etc.) Balancing of Client plans monthly Management of Client inquiries and requests in a timely and professional manner Manager, Client Success Center Qualifications Bachelor's degree in business, finance or related field preferred or equivalent experience ~7-10 years of relevant business experience Knowledge of the stock plan industry Certified Equity Professional (CEP) is preferred Experience with global equity plans, complex plans such as restricted stock units/awards, swaps/reloads, performance vesting/awards, etc. Strong leadership and negotiating skills Supervisory or management experience preferred Familiarity with Salesforce.com preferred Self-directed and results oriented Excellent communication skills Ability to make decisions to resolve client issues and concerns Ability to work productively and efficiently to meet deadlines Strong attention to detail, problem solving and analytical skills WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

We're seeking someone to join our Outgoing Transfers team as an Associate in Wealth Management Operations to support outgoing asset transfers. Our team manages requests that carry high risk, which requires high attention to detail, a solid risk mindset, and ongoing process improvement. We have a great team that is engaged and collaborative and are looking for someone that is driven and humble enough to learn how to create a successful career. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo. This is an Associate Professional position at the P2 level position within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Morgan Stanley Salt Lake has been rooted in the community since 1997 and supports the Firm's global Wealth Management, Operations and Technology divisions. With the recent acquisitions of E*TRADE and Solium, Morgan Stanley super-charged its Wealth Management and Corporate and Institutional Solutions businesses to deliver a first-class experience for investors, traders and institutional clients and participants. Our talented teams have established strategic centers of excellence and earned multiple awards, including J.D. Power Customer Service Certification for more than 5 years. We proudly give back to local nonprofit organizations in Salt Lake by offering up our unique skillsets, thousands of volunteer hours and dedicated financial support. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on What you'll do in the role: - Process transactions/tasks within coverage area - Respond to client requests with accuracy and speed, ensuring compliance with all policies and procedures - Follow escalation framework, taking responsibility for identifying, escalating and preventing issues - Raise issues, question others and offer solutions/ideas - Meet with the team Manager and area leaders to receive career coaching and opportunities for growth - Take on stretch assignments that involve learning new skills such as excel data manipulation, vba, low code automation in uipath, alyteryx, powerbi, process mapping, project participation for technology updates, etc. {D Part 2: Scope of Role What you'll bring} What you'll bring to the role: > Patience to learn the material; Drive to provide excellent service; Motivation to make an impact, Humility to receive feedback, Career oriented, Appetite to solve hard and complex problems > Familiarity with Outlook and excel, problem solving framework, customer service experience is a plus > Ability to build trust and find innovative ways to improve teamwork, functions/processes and create a positive work environment > Understanding of business area supported, client requirements, and importance of not compromising control to comply with client requests > Culture carrier across Operations, embracing the Firm's core values > At least 2-4 years' relevant experience would generally be expected to find the skills required for this role We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

The Active Trader Relationship Manager (ATRM) team is responsible for developing relationships with a book of highly active traders through increased client engagement and by providing education on E*TRADE's full suite of advanced active trader platforms, tools and services. The ATRM Manager must have the unique skill set and traits of an ATRM and a proven track record of effective leadership and heightened performance across the organization. The ideal candidate will have a unique combination of a comprehensive trading knowledge and a commitment to the highest levels of service, along with a thorough understanding of the processes and procedural landscape presented to team members and customers alike. The ATRM Team Manager will be expected to hold team members accountable for the service and relationship management delivered to both book clients and prospective clients. The Team Manager will provide coaching and support that lend to the career growth of the team. Additionally, the Team Manager will oversee team members and assure they meet targets for daily, weekly, monthly, and annual performance metrics, work with line of business management in coordinating team meetings, compliance training and preparation of performance reviews. Role Responsibilities: * Train, coach, motivate, and mentor ATRMs while providing checkpoints, milestones, and development plans as needed to meet core Key Performance Indicators * Create a positive environment by motivating, encouraging, and engaging employees with fairness and integrity * Review and evaluate customer interactions, providing feedback to drive improvement and quality, as well as identifying areas of strength or in need of improvement * Provide industry expertise to ensure goals are met and a high level of service is delivered to drive heightened customer experience * Research and resolve complex trade related issues * Provide oversight and ad hoc approvals for trade entry or other transactional items in client accounts * Effectively communicate issues related to the customer experience to associates, fellow supervisors and management in a timely manner * Set and manage team standards around attendance, performance metrics, and service quality * Partner with key stakeholders and varying levels of leadership to provide feedback and develop strategies for goal attainment Minimum Qualifications: * Required Education: Bachelor's Degree preferred * Registrations: SIE, Series 7, 63, and 9/10 or equivalent and ability to obtain Trader Certification * Minimum Years of Experience: 2+ years Preferred Skills: * Thorough understanding of E*TRADE policies and procedures. * Must have professional experience developing business as well as establishing relationships with actively trading and/or affluent clients * Thorough understanding of the securities industry including equity and option trading. * Utilize independent decision-making skills to handle and resolve issues. Ability to work independently * Evidence of strong leadership capabilities and previous supervisory experience * Possess strong skills in coaching and mentoring teams to enhance performance and deliver against KPIs * Excellent knowledge of compliance practices and proven track record working within industry and regulatory parameters * Utilize independent decision-making skills to handle and resolve issues * Proven track record in handling and resolving complex client issues * Ability to troubleshoot basic to advanced technical problems * Excellent organizational skills, with the ability to handle multiple tasks * Extensive knowledge of E*TRADE trading and customer account systems * Proficient in Salesforce, MS Word, Excel, PowerPoint * Outstanding oral and written communication * Must be able to remain composed, professional and maintain control in high-pressure or volatile environments WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. For Chicago: Salary range for the position: $85,000 - $140,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Principal Specialist, Corporate Security will be responsible for supporting the execution of security protocols and ensuring adherence to security policies and procedures. The receptionist/security officer will serve as the first point of contact for visitors, creating a welcoming and professional atmosphere. Greet guests, employees and staff with a friendly demeanor, ensuring they feel valued and well attended. Answer and direct incoming calls efficiently, providing accurate information and forwarding messages as needed. Manage visitor check-in and check-out procedures, ensuring security protocols are followed. Issue visitor badges and maintain a log of all visitors for safety and accountability. Work closely with other staff members to ensure smooth operations and support team objectives. Participate in team meetings and contribute ideas for improving reception services. What You'll Do * Assist in the enforcement of corporate security policies, protocols, and procedures. * Support the execution of security measures, including access control systems, surveillance systems, and physical security protocols. * Review Logbook, Temporary Post Orders and Revisions to Original Post Orders sections of post orders. * Review any equipment and keys (if any) and ensure that it is in good condition. * Monitor access control & VMS. * Maintain a daily Security Officer Report and save in the guard force shared drive. * Answer lobby desk phone and provide customer assistance. * Issue visitor, contractor, and temporary access badges. Screen all visitors. * Contact the Security Operations Center (SOC) for customer request approvals (desk unlocks, etc.) * Maintain visitor logs. * Assist with basic inquiries and provide information about the company services. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What You Have Minimum education, skills and experience required. * Demonstrated interest in corporate security and a basic understanding of security principles and best practices. * Familiarity with security technologies, such as access control systems, surveillance systems, and incident response tools. * Strong attention to detail and organizational skills, with the ability to follow established security protocols and processes accurately. * Effective written and verbal communication skills, with the ability to communicate security-related information clearly and concisely. * Ability to work collaboratively within a team environment, supporting the goals and objectives of the corporate security team. * High school diploma or equivalent; additional certification is a plus. * Previous experience in a receptionist or administrative role preferred. * Strong communication and interpersonal skills. * Proficient in MS Office Suite and basic office equipment. * Ability to multitask and manage time effectively. Preferred education, skills, and experience. * High School Diploma or equivalent. * Prior experience in security operations, or a related field is preferred. * 1-3 years of experience in corporate security, customer service or a related field is highly desirable. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Department Description: The Institutional Equity Division (IED) is a global leader in the origination, distribution and trading of equity, equity-linked and equity-derivative securities. The Firm's equity Sales & Trading operations provide liquidity, distribute content, and create product solutions to help our clients generate alpha. The Exotic Trading desk provides pricing and liquidity for equity exotic derivative products for clients across both retail (banks, distributors etc.) and institutions (Hedge Funds, Pension Funds, Insurance Companies etc.). Mandate includes a wide range of products and covers anything non-vanilla (swaps, structured notes, barriers, basket options, QIS, etc.) in OTC and securitized form. Quantitative Trading Assistant Institutional Equity Division - Salt Lake City About the Division The Institutional Equity Division (IED) is a global leader in the origination, distribution, and trading of equity, equity-linked, and equity-derivative securities. Our Sales & Trading teams provide liquidity, deliver market insights, and design innovative solutions to help clients achieve superior performance. Role Overview We are seeking a Quantitative Trading Assistant to support front-office equity derivatives trading. This role is critical in ensuring the accuracy and robustness of our pricing and risk models in real time. You will work closely with traders and strategists to maintain market parameters, troubleshoot issues, and optimize workflows in a fast-paced environment. Key Responsibilities Oversee real-time model calibration and market parameter maintenance. Monitor market data (volatility surfaces, dividends, borrow curves, yield curves) and resolve fit errors promptly. Troubleshoot exchange-related quote issues and ensure smooth trading operations. Validate new-name fits and manage corporate actions and basket compositions. Collaborate with traders, strats, and support teams to address live requests quickly and accurately. What We're Looking For Exceptional attention to detail and ability to work under pressure. Strong technical aptitude with experience in model calibration frameworks and script-driven workflows. Critical thinking skills to diagnose, escalate, and resolve complex issues. Excellent communication and collaboration skills across multiple teams. Familiarity with equity derivatives concepts (vol surfaces, dividends, borrow curves, forward pricing, yield curves). Prior experience in a front-office or quant-adjacent support role within equities or derivatives. Exposure to structured products, equity derivatives, or options market-making environments. Preferred Technical Background Mathematics: Linear algebra, multivariate regression, optimization techniques, PDEs, stochastic processes. Quantitative Finance: Option pricing (PDE, Monte Carlo), risk-neutral measures, volatility modeling. Programming: Proficiency in Python Why Join Us? This is an opportunity to work at the intersection of quantitative strategy and trading, where precision and speed drive success. You'll be part of a collaborative team that values innovation, problem-solving, and continuous learning. Position Description: - Assist in the execution and life cycle management of a variety of equity structured derivatives and exotic derivatives - Work closely with internal colleagues in trading, operations, and control functions - Manage operational queues and work to improve workflows to achieve a dual mandate of efficiency and accuracy Skills Required: - Extreme attention to detail - Ability to multitask and work under pressure - Critical thinking, ability to identify and solve weaknesses in existing workflows - Desire and intention to climb a steep learning curve for expertise in the exotic product space - Excellent communication skills and effectiveness working across teams - Previous experience and good understanding of derivatives or equity products would be an advantage WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Manager, Client Success Role: The Manager for Client Success is responsible for managing a team of Client Success Managers. They are responsible for providing strong leadership to the team, as well as taking responsibility for management-related items such as development, performance management, recruitment, team building, and involvement in escalated issues as necessary. Manager, Client Success Responsibilities: Manages Client Success Managers with respect to client interaction, communication tactics and processes. Supports Client Success Managers in their roles through understanding and facilitating client needs, and gaining knowledge in Morgan Stanley at Work's equity administration platforms Facilitates the recruiting, training, and performance management and development of Client Success Managers Evaluating internal and external client processes for greater efficiency and scalability, making recommendations and changes as needed Establishes new processes to leverage existing technologies and practices for greater efficiency and scalability Supports the Client Success Management team during client escalations as required Assists with internal team communications and education, as needed Ensures client relationships with respect to account administration for the client base are intact and proactively cultivated, ensuring client satisfaction levels with respect to the client base are maintained and increased appropriately Manager, Client Success Qualifications: Bachelor's degree in business, commerce or related field is preferred or equivalent experience. High School diploma or equivalent required Demonstrated success with managing a team of direct reports and actively cultivating employee development Certified Equity Professional (CEP) preferred Relevant industry (technology/financial services/equity compensation) experience considered an asset Experience managing and measuring client satisfaction levels and ongoing initiatives, including identifying opportunities for improvement in tools and processes Exposure to or experience with Morgan Stanley at Work's equity administration platforms and/or other stock plan administration systems would be an asset Proven ability to effectively communicate, build relationships, manage, and lead a diverse range of personalities and roles both internally and externally Ability to problem solve, design, and implement new procedures, and train staff Demonstrated ability to manage, multi-task, prioritize and maintain multiple projects, tasks, clients, and activities with changing priorities Demonstrated excellence in customer service, including proven ability to become a “trusted advisor” with senior members of client organizations Excellent written and oral communication and presentation skills, particularly in conversation with executive-level decision makers Proven, superior problem-solving skills and abilities, including the ability to make sound decisions and find viable solutions under tight timelines and in ambiguous circumstances Project management experience would be an asset; formal Project Management education is not a requirement Demonstrated success with explaining complex issues or topics to non-expert team members & customers Fluency in spoken and written English is a must; fluency in other languages considered an asset While we thank all applicants for their interest, please note that only those individuals selected for an interview will be contacted Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Senior Associate, Internal Audit will support the internal audit function by conducting audit procedures, assessing risks, and assisting in the development of internal controls. What You'll Do * Assist in the planning, execution, and documentation of internal audit procedures for financial, operational, and compliance audits. * Identify and assess risks, control weaknesses, and process inefficiencies, and provide recommendations for improvement. * Document audit workpapers and findings in a clear and concise manner, ensuring accuracy and completeness. * Collaborate with team members to develop comprehensive audit programs and ensure alignment with organizational objectives. * Participate in discussions with auditees to gather information, clarify audit observations, and assist in the development of corrective action plans. * Monitor and track the implementation of audit recommendations, ensuring timely resolution of identified issues. The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role. What you have Minimum education, skills and experience required. * Strong knowledge of internal audit principles, methodologies, and standards. * Familiarity with relevant regulations, frameworks, and standards. * Solid analytical, problem-solving, and critical thinking skills, with a keen attention to detail. * Proficiency in using audit software and Microsoft Office suite. * Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders. * Ability to prioritize tasks, manage multiple assignments, and meet deadlines. * Integrity, professionalism, and the ability to handle confidential information with discretion. Preferred education, skills, and experience. * Bachelor's degree in accounting, finance, or a related field. * 3+ years of experience in internal audit, external audit, or a related field. The Americans with Disabilities Act The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function. Feeling your best helps you do your best: Our benefits take care of the whole you-so you can build your work around your life (not the other way around!). * Competitive base salaries * Bonus incentives * Generous PTO, Floating Holidays and 12 Federal Holidays observed * Support for financial-well-being and retirement 401k with employer match * Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more * Employer paid short-term/long-term disability and basic life insurance * Flexible hybrid working arrangements. * Paid parental leave and adoption reimbursement programs * Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) * Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives * Tuition Reimbursement and Family Scholarship Programs * Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

The Active Trader Relationship Manager (ATRM) team is responsible for developing relationships with a book of highly active traders through increased client engagement and by providing education on E*TRADE's full suite of advanced active trader platforms, tools and services. The ATRM Team Lead must have the unique skill set and traits of an ATRM and a proven track record of effective leadership and heightened performance across the organization. The ideal candidate will have a unique combination of a comprehensive trading knowledge and a commitment to the highest levels of service, along with a thorough understanding of the processes and procedural landscape presented to team members and customers alike. The ATRM Team Lead will be expected to hold team members accountable for the service and relationship management delivered to both book clients and prospective clients. The Team Lead will provide coaching and support that lend to the career growth of the team. Additionally, the Team Lead will oversee team members and assure they meet targets for daily, weekly, monthly, and annual performance metrics, work with line of business management in coordinating team meetings, compliance training and preparation of performance reviews. Role Responsibilities: * Create a positive environment by motivating, encouraging, and engaging employees with fairness and integrity * Provide industry expertise to ensure goals are met and a high level of service is delivered to drive heightened customer experience * Research and resolve complex trade related issues * Effectively communicate issues related to the customer experience to associates, fellow supervisors and management in a timely manner * Set and manage team standards around attendance, performance metrics, and service quality Minimum Qualifications: * Required Education: Bachelor's Degree preferred * Registrations: SIE, Series 7, 63, and 9/10 (or Series 9/10 candidate) and ability to obtain Trader Certification * Minimum Years of Experience: 1+ years Preferred Skills: * Thorough understanding of E*TRADE policies and procedures * Must have professional experience developing business as well as establishing relationships with actively trading and/or affluent clients * Thorough understanding of the securities industry including equity and option trading * Utilize independent decision-making skills to handle and resolve issues. Ability to work independently * Evidence of strong leadership capabilities and previous supervisory experience * Possess strong skills in coaching and mentoring teams to enhance performance and deliver against KPIs * Excellent knowledge of compliance practices and proven track record working within industry and regulatory parameters * Utilize independent decision-making skills to handle and resolve issues * Proven track record in handling and resolving complex client issues * Ability to troubleshoot basic to advanced technical problems. * Excellent organizational skills, with the ability to handle multiple tasks * Extensive knowledge of E*TRADE trading and customer account systems * Proficient in Salesforce, MS Word, Excel, PowerPoint * Outstanding oral and written communication * Must be able to remain composed, professional and maintain control in high-pressure or volatile environments WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. For Chicago: Salary range for the position: $68,000 - $120,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients. DUTIES and RESPONSIBILITIES: CLIENT SUPPORT Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile Confirm authorization and authenticate client when processing requests Onboard and maintain client accounts, including collecting client information and require documentation, processing money movement transactions as an example Review and take appropriate action on client account alerts OTHER Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars Actively engage in available training and education programs - including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance Proactively participate in firm initiatives directed by local management Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS: Education and/or Experience High School Diploma/Equivalency College degree preferred Industry experience is a plus Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Knowledge/Skills Strong computer skills and knowledge of Microsoft Office products Exceptional writing, interpersonal and client service skills Detail orientated with superior organizational skills and ability to prioritize tasks Team player with the ability to collaborate with others Ability to work in a fast-paced, evolving environment Goal oriented, self-motivated and results driven Reports to: Business Service Manager WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

We're seeking someone to join our team as a Director in Escheatment Services Operations to be responsible for all aspects of Escheatment functions by supporting the receiving, reconciling and reporting of unclaimed assets as needed. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at the Director level within Risk, Regulatory & Resilience, which performs various independent functions to ensure adequate controls are in place. We do this by providing an integrated risk and control framework to govern, assess, mitigate and manage financial and operational risk in Operations. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on... What you'll do in the role: * Serve as a subject matter expert within functional area, working with Team Manager to manage processes, risks and/or projects, proposing and implementing improvements/changes * Act as key problem solver for area or expertise, applying detailed knowledge to address unique or novel situations, recognize risks and draw out key issues * Coordinate work, train and develop other team members where required, including task allocation, and project contribution * Manage returned mail and SEC Regulation 17ad-17 Lost Security Holder process * Supervise internal and external inquiries and ensure maintenance of SLAs * Operate with in-depth knowledge of Compliance risk avoidance * Monitor and ensure that support for the returned mail process and SEC Regulation 17Ad-17 is documented, reviewed, and accurately prepared * Respond to and coordinate with clients/business areas in regard to returned mail inquiries * Serve as Subject Matter Expert for returned mail and Escheatment * Work with clients or internal stakeholders as information is required or requested * Support the receiving, reconciling, and reporting of unclaimed assets as needed * Manage and reconcile internal unclaimed property accounts * Manage unclaimed property campaigns * Work on assigned projects on an as-needed basis to support Escheatment Operations What you'll bring to the role: * Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels * Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team * Ability to operate independently across the majority of day-to-day responsibilities * Culture carrier across Operations, embracing the Firm's core values and acting as a role model * Collaboration and teamwork skills and experience, including strong interpersonal skills * Organizational skills, with strong attention to detail, and the ability to manage multiple deadlines * Identify and escalate potential process anomalies to management in a timely manner * Knowledge of unclaimed property regulations and SEC 17ad-17 * Demonstrated experience identifying and addressing client needs: actively participating in discussions and meeting * Support a positive environment by balancing workloads while meeting client expectations; providing candid, meaningful feedback in a timely manner; and keeping management informed of progress and issues * Ability to effectively present information and respond to questions from business areas, managers and clients * Strong interpersonal and communication skills with the ability to establish excellent working relationships with internal business areas and clients. * Project management capabilities. * Strong critical thinking, organizational, and problem-solving skills. * Ability to analyze large datasets * Ability to manage people WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. For MD Based Candidates: Salary range for the position: $64,000-$108,000/ Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Join our Wealth Management Client Segment Risk team, an integral in-business risk unit dedicated to assessing and managing risks associated with Financial Advisors within Wealth Management. The Central Review Unit (CRU) comprises centralized Risk Officers who oversee a comprehensive suite of controls to monitor potential sales practices, suitability, and regulatory compliance issues. Key Responsibilities: * Conduct thorough analyses of various risk controls, including Trade Supervision, Advisory Account usage, and Suitability Reviews. * Serve as the primary contact for Field Risk, facilitating communication and support. * Lead monthly calls with the Field Branches under your purview. * Deliver detailed reporting and trend analysis based on risk reviews. * Act as an escalation point for field-related issues and inquiries. * Provide coverage and support as needed. Qualifications: Knowledge, Skills, and Abilities: * Strong investigative and problem-solving skills, with the ability to manage tasks from start to finish. * Familiarity with SEC, FINRA, and firm compliance policies. * Excellent written and verbal communication skills. * Proficiency in identifying issues and trends, offering comprehensive solutions. * Strong organizational skills to prioritize tasks and meet deadlines. * Independent problem-solving capabilities. * Capacity to manage large workloads while maintaining supervision integrity. * Proactive approach to managing workload and daily tasks. * Ability to assess the broader risk implications of supervisory activities. * Flexibility to handle a diverse and dynamic workload. * Advanced technological proficiency, particularly in Excel and data analytics tools. Experience: * 5-10 years of industry experience, with a focus on risk or compliance. * Advanced understanding of Alternative Investments and complex products is advantageous. Education: * Bachelor's degree or equivalent work experience. Licenses and Registrations: * Active Series 7 & 66 (or 65 and 63) required. * Series 9 and 10 (or 8) preferred, or the ability to obtain within 60 days of hire. Other Qualifications: * External candidates must be authorized to work in the U.S. without restrictions on duration. * Successful completion of any applicable pre-employment tests. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

We know a lot about investing and are certain there's no better investment a company can make than in its employees. People don't just drive a company; they are the company. So when people work at their best, companies do too. Morgan Stanley at Work, a division of Morgan Stanley Wealth Management, provides workplace financial solutions that build employee financial confidence, foster loyalty and help our corporate clients attract and retain top talent. Our end-to-end offering spans Equity, Financial Wellness, Non-Qualified Deferred Compensation and Retirement Solutions. Plus, we provide all employees with Financial Empowerment, so they have the knowledge, tools and support needed to make the most of their workplace financial benefits. What you'll be part of - our Morgan Stanley at Work culture: At Morgan Stanley at Work, we walk the talk. We have created a place for our employees to learn, achieve and grow - a place for people to build a career where you can thrive both personally and professionally. We are passionate about exceeding our clients' expectations and helping them succeed. We are fearless in taking on new challenges that deliver exceptional results. We believe amazing things can happen when we work together in an environment where everybody has a true sense of belonging and their ideas are heard. We value differences and are committed to providing a work environment where our people can do their best work. We look for people who are problem solvers, empathetic listeners, team players and inclusive leaders. We are committed to your growth and development, and your entire employee experience. We recognize that our people and culture are the keys to our success. We invite you to explore how you can be an integral part of our team. Within Morgan Stanley at Work Shareworks, Equity Edge Online (EEO), and Global Intelligence are key offerings within our Equity Solutions pillar. These offerings combine cutting-edge technology, outstanding client service, streamlined administration, and global plan management. Data Architect Migration Specialist role: The Data Architect Migration Specialist will play a pivotal role in the Global Onboarding Core Platform Transformation organization. The role is responsible for managing end-to-end projects for corporate clients and internal partners, focusing on operational support across equity administration platforms (EEO and Shareworks). Reporting to a Data Solutions Manager, the Data Architect Migration Specialist ensures efficient and accurate execution of various projects (dependent on team services): integration, data conversion, process management, administration, or execution of assigned clients' equity compensation programs. The role will require rapid understanding of each client's equity compensation plans to provide best-in-class services while on assignment. The ideal candidate is technically proficient and possesses strong project management, advanced data analytical and communication skills. They excel in building relationships with clients, colleagues, and stakeholders, driving successful project outcomes and contributing to process enhancement and product development. With a focus on adaptability and continuous improvement, the Migration Specialist thrives in a fast-paced environment and takes ownership of their responsibilities to ensure client success and satisfaction. Stock Plan Data Migration Specialist Responsibilities The successful candidate should have a combination of strategic and tactical problem-solving skills, be a self-starter and have strong technical experience with a proven track record of achieving success in a fast-paced, results-driven organization. * Assist in the execution of data conversion projects both in the public and private sectors to convert from a competitor's platform into Morgan Stanley's equity administration platforms * Lead assigned projects, ensuring timely completion of project deliverables * Build and maintain strong client relationships through positive interactions during project engagements * Collaborate closely with various stakeholders, including Sales and Marketing, Relationship Management, Client Services, Operations, Product, and Technology, to ensure client satisfaction on all projects * Partner with internal project leads and product managers to develop solutions that improve efficiency, reduce time spent on repetitive tasks, and address complex client issues * Perform data analysis and complex reconciliations of data throughout the project lifecycle Qualifications * Bachelor's degree required in business/finance or technology, computer science or related computer science experience is preferred * 3+ years of experience in data management within business consulting or equity compensation administration * Strong preference for expertise and hands-on experience with advanced ETL technologies, Robotics Process Automation, UiPath, Generative AI, Python, Dataiku or other database management software * Ability to proactively identify potential risks and issues, and develop effective solutions * Strong teamwork skills with the ability to problem-solve, learn quickly, share knowledge, multitask and adapt to constantly changing priorities * Working knowledge of equity-related accounting, tax, and legal concepts, both in the US and globally, is strongly preferred * Proven success in developing innovative solutions to complex client needs * Level 1 CEP certification is preferred but not required Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** This asset liability management position carries responsibility for modeling and exploring strategies to manage the interest rate risk of Sallie Mae Bank. Running the Asset & Liability market risk model is a primary role, including assisting in the development of risk management strategies, interfacing with other bank and affiliate departments to understand key business developments affecting the Bank and its financial products and instruments, refinement and reporting of all critical modeling assumptions, executive reporting and ad hoc market risk analysis for the Treasurer and Asset and Liability Committee, and supporting the Sr. Manager, Treasury in all model risk management, validation, audit and regulatory examination processes. The candidate is expected to analyze and report on the characteristics and behavior of new and existing products related to market changes, develop and run SQL queries, support liquidity risk in the A/L model, and participate in departmental and cross-functional projects. The candidate will assist the Sr. Manager in documentation and compliance with the controls, policies, procedures, and regulatory guidance relevant to responsibilities. The position must be able to communicate effectively with internal and external parties as well as be able to manage multiple tasks simultaneously while guaranteeing timely completion of each. **What You'll Do** + In coordination with the Sr. Manager, running, updating, and developing interest rate risk model, performing sensitivity testing, back-testing, maintain model documentation, creating alternative modeling scenarios, developing management recommendations, and reviewing and interpreting model results. + Extract and manage model data, develop and run SQL queries and SAS reports. + Supports all audit and examination processes; assembles and prepares materials in response to requests and questions. + ALCO Support - executive reporting, ad hoc analyses and other projects as assigned. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What You Have** Minimum education, skills and experience required. + Bachelor's degree in Accounting or Finance + 5+ years of interest rate risk management and financial analysis experience + Experience developing and running an Asset/Liability model or other complex financial model + Advanced knowledge of Microsoft Office applications, particularly Excel + Demonstrated ability to utilize G/L and other databases to generate analyses and reporting + Understanding of bank balance sheets, financial instruments, and risk management principles will be critical to success + Experience utilizing SQL, SAS, and/or Oracle to extract data from databases + Understanding of Treasury functions and a strong governance environment will enhance the candidate's contributions in this role. + Solid understanding of financial concepts and the ability to design and carry out complex analyses. + Ability to balance multiple priorities simultaneously to meet tight deadlines and to work toward objectives with minimal supervisory support. + Detail oriented with constant focus on accuracy in reporting and analysis, including identifying risks and opportunities to improve processes and tactics. Preferred education, skills, and experience. + MBA, Master of Finance, or CFA + Prior experience with Empyrean ALM software + Prior experience with Tableau **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

2026 Operations Full-Time Analyst Program (Sandy & South Jordan) The Operations Division at Morgan Stanley is the front line of defense for the Firm's financial and operational well-being and works closely with almost all departments in order to safeguard the Firm's reputation and franchise. Operations partners with Sales & Trading, Finance, Legal, and Technology to execute the Firm's institutional, retail, and asset management businesses - via supporting and settling daily transactions, devising and implementing effective controls, developing strong client relationships, and engaging with its business partners to enable development of new structures, businesses, and markets. Training Program: * Opportunities to join in July of each year depending on your graduation date * An entry-level opportunity to learn about the Financial Services Industry and develop necessary professional competencies to be successful within Operations * A Full-Time Analyst Training Program, which includes a Firm orientation, followed by financial, technical, and professional skills training * Opportunities to develop your professional network through seminars with senior management, social and networking events, and mentorship. Role and Responsibilities: * Collaborate across the various Ops teams to evaluate and reengineer processes to drive greater operational efficiency. * Partner with business units and technology to deliver exceptional service to our clients in the areas of trade capture, clearance and settlement, account opening, cash management, billing, tax reporting and fraud monitoring. * Partner with Technology to design, manage and implement business process changes to streamline processes, improve productivity and optimize operational efficiency. * Effectively identify and mitigate operational risk while ensuring continued compliance with global regulatory requirements * Establish and maintain effective client relationships in order to deliver world class operational services * Upon completion of training, analysts will be assigned to a team within Operations in accordance with business needs Qualifications and Skills: * Minimum cumulative GPA of 3.0 * Pursuing a Bachelor's degree and graduating between December 2025 and June 2026 * Excellent leadership, analytical, and communication skills * Team player who can work in a collaborative environment * Attention to detail, exercise sound judgment and can handle sensitive information with discretion * Strong time management and multitasking skills and can handle multiple responsibilities and projects with competing priorities and deadline * Problem solving skills and the ability to streamline processes in a fast-paced and dynamic environment * Positive, can-do attitude and willingness to get the job done * Proactive, motivated, and possess poise and self-confidence * All majors (disciplines) are encouraged to apply To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Application Process & Deadline: (Sandy & South Jordan, UT) Applications will be reviewed on a rolling basis. Expected base pay rates for the role will be $55,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet). Job Level Full Time Analyst Program Full Time Analyst

**When you join Sallie Mae, you become a champion for all students.** We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way. We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. **What You'll Contribute** The Associate, Business Operations (Dialer Analyst) will collaborate with the Business Operations Team and various cross-functional teams to ensure smooth operations and contribute to process improvements through the analyzation and presentation of data. **What You'll Do** + Execute daily and scheduled dialer campaigns, ensuring accuracy and compliance with operational guidelines. + Monitor campaign performance, analyzing KPIs and identifying opportunities to improve contact rates and efficiency. + Provide detailed performance reports and recommendations to the Dialer Team Manager and leadership team. + Partner with cross-functional teams to adjust campaigns in real time based on business needs. + Assist in implementing new dialer initiatives, contributing to testing, documentation, and post launch review. + Maintain accurate campaign documentation, including setup configurations and procedural updates. + Identify potential operational risks or bottlenecks and promptly escalate to management. + Support continuous improvement by suggesting enhancements to workflows, reporting, and automation opportunities. _The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role._ **What you have** Minimum: Minimum education, skills and experience required. + 3 + years of experience working with the execution and monitoring of dialer campaigns. + Proven ability to analyze campaign performance data and provide actionable insights. + Strong problem-solving skills, with the ability to identify and troubleshoot operational issues. + Excellent written and verbal communication skills for working with peers and cross-functional teams. + Highly detail-oriented, with a strong focus on accuracy and quality in all work. + Proficient in business software and tools, such as Microsoft Office Suite, data reporting tools, and productivity platforms. + Working knowledge of industry-specific regulations and compliance requirements. Preferred: "Nice to haves" regarding education, skills, and experience. + Bachelor's degree in business administration, Data Analytics, Operations Management, or a related field. + Experience supporting dialer conversions or system migrations. + Background in business operations, process improvement, or similar roles. **Core Competencies** + Analytical Mindset - Comfortable interpreting data, identifying trends, and translating numbers into actionable recommendations. + Conscientious Execution - Takes ownership of work, double-checks for accuracy, and consistently meets deadlines. + Process Discipline - Follows established procedures while also seeking opportunities for improvement. + Adaptability - Responds quickly to changing priorities and business needs without sacrificing quality. + Collaboration - Works effectively with team members, peers, and other departments to achieve shared goals. + Regulatory Awareness - Understands and adheres to applicable compliance requirements in all dialer operations. **The Americans with Disabilities Act** _The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function._ **Feeling your best helps you do your best:** **Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).** + Competitive base salaries + Bonus incentives + Generous PTO, Floating Holidays and 12 Federal Holidays observed + Support for financial-well-being and retirement 401k with employer match + Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more + Employer paid short-term/long-term disability and basic life insurance + Flexible hybrid working arrangements. + Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware) + Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives + Tuition Reimbursement and Family Scholarship Programs + Career development and training opportunities Not the right fit? Let us know you're interested in a future opportunity by clicking _Introduce Yourself_ in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! **Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here (******************************************************* **to view the U.S. Pay Transparency Policy,** **here (******************************************************************************************************************* **for federal job applicant notices, and** **here (************************************************************************************************** **to view the California Employee Privacy Notice.** **Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call ************** and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.** Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. If you'd like more information about your EEO rights as an applicant, please click **************************************************** ************************************************************************************************************************** Click ************************************************************** to view the U.S. Pay Transparency Policy.

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. The Senior Compliance Manager- Compliance Risk Management, is responsible for driving certain elements of Nelnet Bank's Compliance Management System. This role oversees the Bank's compliance advisory, compliance training, and complaint management programs. This role reports to and will collaborate closely with the Bank's Chief Compliance Officer and will also work closely with the Bank's Compliance Testing team and other cross-functional teams at the Bank and its affiliates. The Senior Compliance Manager is also responsible for effectively communicating the compliance methodology and results to Nelnet Bank associates, management, regulators, and auditors. The Senior Compliance Manager will play a key role in executing, developing, and maturing the Bank's compliance management system.JOB RESPONSIBILITIES: Performs compliance due diligence and oversight of new products, services and initiatives at the Bank. Manages Nelnet Bank's Complaint Management Program, including trending, analysis, issue identification, reporting, and process improvement. Develops and continually enhances due diligence tools for new products. Manages Nelnet Bank's Compliance Training Program including LMS administration and supplementary training development and delivery. Leads Nelnet Bank's marketing compliance reviews to ensure compliance with laws, regulations, policies, procedures, and guidance. Advises diverse business units and all levels of management on complex compliance risks and requirements. Keeps policies, procedures, and guides that are within primary scope of responsibilities up to date with the Bank's risks, activities, and the changing regulatory landscape. Reports on CMS activities and outcomes to appropriate committees. Progressively increases personal knowledge of internal control concepts and applies them to enhance the compliance management system. Assists with the development and ongoing maintenance of the Bank's strategic partner compliance program. Assists the Chief Compliance Officer with FDIC and UDFI compliance exams. Communicates opportunities and areas of improvement for compliance and/or operational activities such as enhancements to procedures, processes, training or technology. Engages effectively and proactively with Bank partners in deposit and lending programs. Assists in various compliance-related duties as needed. **Pay Range for this role is - $100,000 - $130,000 EDUCATION: Bachelor's Degree in related field. Certified Regulatory Compliance Manager (CRCM) certification or a related certification preferred. EXPERIENCE: 5 or more years in audit, compliance, fair banking, complaints, risk management, or governance related field. Direct involvement with regulatory examinations (CFPB, FDIC, OCC, etc.) preferred. Experience working with and overseeing third parties. Experience with fair lending laws and regulations. COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES: Extensive knowledge of bank laws and regulations including but not limited to Unfair, Deceptive, or Abusive Acts and Practices (UDAAP); Truth in Lending Act; Truth in Savings Act; Equal Credit Opportunity Act; Fair Credit Reporting Act, Servicemember Civil Relief Act, Military Lending Act, Electronic Fund Transfers Act, Garnishments of Accounts Containing Federal Benefit Payments, and privacy laws. In-Depth Knowledge of the three lines of defense risk management framework. Ability to work independently on multiple issues concurrently and to exercise independent judgment in establishing priorities Data analytics Ability to succeed in a fast pace, heavy workload, environment Ability to communicate complex concepts Excellent oral, written, negotiation and presentation skills. Ability to adapt to a highly diversified and changing environment Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK. Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at ************ or ******************************. Nelnet is a Drug Free and Tobacco Free Workplace.

We are seeking dedicated and detail-oriented Accounts Team Specialists to join our team. This role involves working closely with all levels of field management to ensure smooth and compliant processing of New Accounts and Account Modifications. The Accounts Team Specialists will report directly to the Regional Accounts Team Manager. Key Responsibilities: Review and approve New Accounts and Account Modification requests. Provide exceptional customer service to internal partners. Research and resolve issues and deficiencies efficiently. Ensure timely follow-up and resolution of inquiries. Manage a high volume of requests in a fast-paced environment. Apply firm policies and procedures on account opening and maintenance, including KYC and CIP standards. Stay updated on SEC/FINRA, Compliance, and firm guidelines to ensure risk mitigation. Participate in projects and remediation efforts as needed. Qualifications: FINRA Series 9/10 or Series 4 and 24 required. Excellent interpersonal and client service skills. Strong written and verbal communication skills. Ability to thrive in a dynamic and fast-paced environment. Why Join Us? Opportunity to work with a leading firm Supportive and inclusive work culture. Opportunities for professional development and growth. Competitive salary and benefits package. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).