Network administrator jobs in Janesville, WI

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Madison-based Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here

Must have at least 2 to 4 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop Support technology areas and understanding across infrastructure components. Network understanding & troubleshooting skills. Experience in usage of SCCM/Ivanti/Intune for deployments and installations. Experience in OS installation, handling OS related issues and troubleshooting of issues. Experience in patches and package installation & troubleshooting. Deskside support, imaging, migration, printer and other support with hardware

Job DescriptionUnder the general supervision of the IT Solutions Center (ITSC) Supervisor this position is responsible for assisting Infrastructure Team Lead with the technical and business analysis for infrastructure services utilized by ETF including network and server hardware, software, and services. This responsibility includes working with BITS managers and other team leaders in ETF and DET to provide consistent, coordinated services, and ensuring high quality services for all functions provided by the infrastructure team. In addition, this position assists in coordination of service provisioning and infrastructure hosting from DET, working under the guidance of the Infrastructure Team Lead to ensure ETF is following infrastructure best practices and procedures, technical troubleshooting to resolve system issues with project and business teams across the agency and integrate business needs with IT systems and development, technical solutions, upgrades, and infrastructure changes. This position provides customer service and consulting support on a broad array of technical services and participates in projects from genesis through implementation and completion. The incumbent will assist in providing recommended configurations of hosted virtualized servers, security systems (firewalls and content filters), and network configurations as well as manage and configure Manage Engine design and coordination for application deployment, Windows desktops images, and an Office365/MS Teams. The ability to function with an enterprise perspective and to work with DET, our infrastructure provider, and ETF technical staff, BITS management, and business staff on technical design and business issues is critical. 1. Knowledge supporting IAM and Directory services such as: Microsoft Active Directory, LDAP, DFS, Replication and Synchronization of LDAP directories. (8 years) 2. Knowledge of Group Policy, Backup and Restore, Trust relationships, Active Directory sites and services. (8 years) 3. Knowledge managing IAM and Directory security and account administration. (Preferred Skill) 4. Knowledge of Directory technologies (for example: Partitions, Schema, Replicas, Function Roles, Replication Services, Domain Name System (DNS), Certificate Services, Federation Services, Security Policies, Backup and Restore). (5 years) RequirementsTop Skills & Years of Experience: 1. Knowledge supporting IAM and Directory services such as: Microsoft Active Directory, LDAP, DFS, Replication and Synchronization of LDAP directories. (5 years) 2. Knowledge of Group Policy, Backup and Restore, Trust relationships, Active Directory sites and services. (5 years) 3. Knowledge of Directory technologies (for example: Partitions, Schema, Replicas, Function Roles, Replication Services, Domain Name System (DNS), Certificate Services, Federation Services, Security Policies, Backup and Restore). (3 years) Nice to Have: 1. Knowledge managing IAM and Directory security and account administration. (Preferred Skill)

GovCIO is currently hiring for a Windows Administrator, tocreate and maintain team technical instructions, operating procedures and policies as needed.This position will be located in Radford, VA and will be a remote position. **Responsibilities** This position is for a Senior Systems Administrator supporting the Windows team. This is currently a mixed and growing environment of Windows 2019 and Windows 2022. This position will work with the existing Windows team to manage, maintain, deploy, troubleshoot, and support servers for a mixed customer environment. This position will plan, execute, and implement new system HW and SW and create and maintain team technical instructions, operating procedures and policies as needed. This position will need to be adept at monitoring and tuning system performance, ongoing operation of the servers, hardening of the servers and reporting of the overall security and operational status. The position will also recommend improvements to the enterprise and manage new SW/HW integrations when required while also providing utilization reports using existing tools to identify problems and corrective actions as needed. The position will need excellent communication and team skills. This position will provide support towards the lifecycle of a mixed environment of vendor equipment in the datacenter to include firmware version control and periodic preventive maintenance. This position will also need to be able to recommend, demonstrate, and implement technologies to help expand, upgrade, and increase efficiencies to the current environment. **Qualifications** High School with 6 - 9 years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + CompTIA Security+.Computing Environment (CE) Certification (i.e., Microsoft Certified Solutions Expert(MCSE), Server+, Cisco Certified Network Associate (CCNA), RedHat, Palo, etc.,can be waived for 30 days after project join date. + Experience in Computer Science or IT. + 5+ years' experience as a Windows Systems Administrator or Engineerwith 3+ years' experience in automating assigned tasks + 5+years' installing, configuration, maintaining, and troubleshooting complex applications and websites (Internet Information Services (IIS)), Apache, etc.). + 5+ years' experience working in an environment with complex networking solutions with senior level fundamental knowledge in networking principles, + Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Simple Mail Transfer Protocol (SMTP), Simple Network Management Protocol (SNMP). + Five or more years' experience managing enterprise level Active Directory Structures. + 5+ years' experience creating and maintaining complex MS Group Policy implementations. + 5+ years' experience creating, maintaining, following Standard Operating Procedures for repeatable processes, disaster recovery, and common problem resolution. + Strong interpersonal skills and willing to be a team player. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + 3+ years' experience supporting Cybersecurity patch management and Security Technical Implementation Guides (STIG), SRG, RMF, SCA-V, and CyberOperational Readiness Assessments (CORA). **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $85,000.00 - USD $113,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-6762_ **Category** _Information Technology_ **Position Type** _Full-Time_

The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position The GxP Laboratory Systems Administrator position is responsible for supporting the development and delivery of various laboratory systems including daily system administration of GxP systems across multiple departments including, Manufacturing, CMC, QC, BioAnalytical and DMPK and Clinical Pharmacology. The GxP Laboratory Systems Administrator will be responsible for defining standard business processes, configuring/testing/validating the software solutions, deploying the solutions across multiple Arrowhead Pharmaceuticals sites, and then supporting those software solutions. The position works closely with the business, consulting partners, and internal IS&I teams. The GxP Laboratory Systems Administrator will serve as an expert resource, bringing forth opportunities and other complementary solutions to help support the growth of Arrowhead Pharmaceuticals and influence decisions regarding business process changes. Responsibilities Business Support and system administration for identified applications Perform investigation and resolution efforts for technical and business process issues Communicate technical issues and resolutions with users and department managers Escalate issues to application vendors as necessary Troubleshoot and collaborate with end users and departmental managers Maintain a high level of functional subject matter knowledge for the assigned applications Perform other duties as assigned Regulatory Perform periodic application review and management of user access Represent the application documentation in client and regulatory audits Contribute to audit finding responses Contribute to computer system validation and computer software assurance projects, including application change control as required by GxP, Arrowhead Pharmaceuticals policies and SDLC Draft CSV/CSA documentation for example, validation plans, design specifications, traceability matrices, functional user and user requirements specifications, test scripts, deviations, and summary reports Information Systems and Informatics Establish open communication between the business and Information Systems and Informatics Triage escalation of technical issues to Information Systems and Informatics Perform updates to the global systems inventory for applications Coordinate release of new versions of applications into respective environments including Development, Testing and Production environments Develop business scenarios to test applications Verify installation and operation of applications Document analysis and/or testing related to infrastructure changes. (e.g., operating system patches, significant network changes) Requirements: Bachelor's degree in computer science or life sciences, other related field, or equivalent experience 4+ years experience related to the administration, operation, and maintenance of Laboratory Information Management Systems (LIMS) Chromatography Data Systems, Spectrophotometry Systems, and ancillary/supporting laboratory systems in a GxP environment Advanced knowledge of computer programs (e.g., MS Word, MS Excel, computerized data acquisition systems) Ability to multi-task and participate in multiple projects and department initiatives concurrently Ability to produce high quality results while working under the pressure of strict deadlines Ability to function effectively independently, as necessary, and work with others to achieve team goals Preferred: Extensive experience validating and supporting Agilent laboratory systems (Openlab, Chemstation, Cary UV systems) Excellent experience with pharmaceutical/CRO industry regulations, standards, and guidelines (GxP, CSV/CSA validation, 21 CFR Part 11, EU Annex 11, SDLC) Experience with regulated environment asset management applications and environment monitor applications Computer System Validation, 21 CFR Part 11, Annex 11, and GxP Pharmaceutical or CRO experience Project Management certification Wisconsin pay range $90,000-$115,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy

Job Description Hoyos Consulting LLC is searching for a Network Field Technician to join our team, as we grow our network and consulting practice across Wisconsin and the Midwest. This position would be responsible for installation of new fiber and wireless services for our ISP network, as well as in a network support role to support our existing footprint and customers. This position would also work on our rural residential Four Lakes Broadband network and new customer installations using fixed wireless or fiber technologies. Attention to details is key, and this role requires dedication to our customers, and to the quality of the product. The right person here would be able to jump in and hit the ground running as a key member of our team, and helping grow our practice. This position is the “boots on the ground” who installs our services and works with our customers on a daily basis. RESPONSIBILITIES: Test and turn-up of new business and residential ISP customers (Cat5E/6 cabling, configuration of network/wireless equipment) Perform wireless and/or fiber site surveys for potential new customers Plan/implement customer driven projects (wireless deployments, fiber construction) Assist with troubleshooting of customer issues Maintain and monitor Hoyos Consulting and Four Lakes Broadband network, and improve where possible Participate in a 24x7 on-call rotation QUALIFICATION: 1-2+ years experience with cabling (Cat5E, fiber, etc) in residential/commercial environments Basic wireless and RF theory and knowledge Self-motivated, self-starter, can accept and embrace change, able to learn on the fly and independently Ability to work under tight deadlines and changing priorities Basic power and hand tool operation Comfortable working at heights on a roof or tall structures (grain legs, small towers, etc) Must be able to lift up to 75 pounds and climb ladders up to 40ft Strong attention to details and documentation Comfortable in front of a customer NICE TO HAVE, BONUS PERKS: Experience working in a service provider or ISP network Experience with optical network equipment, splicing, and fiber troubleshooting Tower climbing certification Juniper (JunOS, MX/ACX specific) and Cisco (IOS) experience ABOUT HOYOS CONSULTING: Hoyos Consulting is a boutique internet service provider and consultancy, providing internet services, colocation, managed services and expert level network consulting. Our ISP network spans Madison, Milwaukee, Chicago, Minneapolis, Seattle and Portland, with a mix of fiber and fixed wireless, and is quickly growing as a multiple year Inc5000 award winner. Our expertise is networks, and we strive to provide the best rounded solutions to our clients. Our Four Lakes Broadband network is providing residential fixed wireless and fiber services to residents in Dane and Rock counties in Wisconsin. BENEFITS: Medical, dental and vision insurance package Generous paid time off/sick time 401k Retirement plan + company match/profit sharing Relaxed/casual work environment Cell Phone reimbursement Free Costco membership Free data center rack space/colocation Free/Paid Training

Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location. What You'll Do: * Maintain, configure, and monitor network systems and servers * Troubleshoot and resolve advanced network issues * Support disaster recovery planning and infrastructure documentation * Implement and maintain network security (firewalls, VPNs, access controls) * Manage data circuit installs/disconnects, phone number porting, and vendor invoices * Support Fortinet products, equipment lifecycle, and integration for acquired agencies What You Bring: * Degree in IT/CS or 2+ years' experience (or equivalent) * Hands-on Fortinet experience or similar (required) * Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required) * Strong understanding of network infrastructure, routers, switches, firewalls * Valid driver's license * Ability to create technical documentation * Strong communication and organizational skills Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required) Join a team where your work truly supports our people, our clients, and our growth. Apply today to be part of TRICOR's trusted IT team!

Sub-Zero, Wolf, and Cove are the leading manufacturers of luxury kitchen appliances. We are a long-standing, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in the world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability. Team Description Our IT CRM (Customer Relationship Management) team is integral to delivering a luxury experience to our customers. This individual will join an established team with a focus on enhancing and delivering capabilities for B2B and B2C relationship management. Our mission is to deliver innovative and sustainable solutions to support an end-to-end seamless experience across Marketing, Sales, and Service touchpoints. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities This position requires a strong understanding of quality software delivery, internal and external customer needs, and the ability to translate business needs into scalable, secure Azure-based and Microsoft Dynamics solutions. The role involves working closely with technical personnel, business stakeholders, and participating in cross-functional project teams. Strong interpersonal and communication skills are essential. · Design, develop, and maintain cloud-native applications using Azure services such as Azure Functions, Logic Apps, App Services, and Azure SQL. · Build and manage CI/CD pipelines using Azure DevOps to ensure reliable and repeatable deployments. · Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. · Participate in all phases of the software development lifecycle, including planning, development, testing, deployment, and support. · Ensure applications meet performance, scalability, and security standards. · Provide second-level support for Azure-based applications and services, resolving issues escalated from help desk or analyst teams. · Write and execute unit, integration, and system test plans to validate functionality and performance. · Create and maintain technical documentation for solutions, processes, and configurations. · Stay current with Azure platform updates, best practices, and emerging technologies, and provide recommendations for adoption. · Strong communication skills to effectively interact with both technical and non-technical stakeholders. · Ability to conceptualize solutions from both a technical and business perspective. · Collaborative mindset with a focus on team success and knowledge sharing. · Adaptability to changing priorities and openness to feedback. · Analytical thinking and problem-solving skills with a proactive approach to challenges. · High level of accountability and ownership of deliverables. Qualifications: (Required) · Bachelor's degree in software engineering or related field of study · 3+ years of experience in software development with a focus on Azure cloud technologies. · Experience with Azure DevOps, Git and Agile Methodologies · Familiarity with relational and non-relational databases, including Azure SQL · Must be detail-oriented with strong analytical and problem-solving abilities · Must be able to work independently and as a part of a development team working on small, medium, large, and enterprise projects · Knowledge of commonly used concepts, practices, and procedures within a particular field · Possess strong communication skills · A thorough understanding of relational database practices · Familiar and experienced with major enterprise database programs such as SQL Server or cloud data storage · Familiar with data modeling tools and methodologies, and knowledgeable in database system applications and stored procedures · A wide degree of creativity and latitude · Languages such as C#, ASP.Net, PowerShell, Python · Experience with SOA/web services design and programming Qualifications (Preferred) · Microsoft Power Platform experience · Microsoft Dynamics experience - Sales, Service, and Marketing We value our employees by providing: · Competitive compensation based on skills · Industry-leading health, dental, and vision plans · Generous 401 (K) savings and profit sharing · On-site UW Health clinic, fitness center, and walking paths · Education assistance and internal training programs · Electric vehicle charging · Maternity & paternity leave · Interested in learning more about the robust benefits package we offer? Click here! · Hybrid work environment This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Sub-Zero, Wolf, and Cove are the leading manufacturers of luxury kitchen appliances. We are a long-standing, family-owned company in the Madison area. Icons of design and paragons of performance and quality, Sub-Zero, Wolf, and Cove are the refrigeration, cooking, and dishwashing specialists found in the world's most luxurious homes. We look for team members who are driven by innovation and excellence, striving to serve our customers by doing what is right-with integrity, teamwork, and accountability. Team Description Our IT CRM (Customer Relationship Management) team is integral to delivering a luxury experience to our customers. This individual will join an established team with a focus on enhancing and delivering capabilities for B2B and B2C relationship management. Our mission is to deliver innovative and sustainable solutions to support an end-to-end seamless experience across Marketing, Sales, and Service touchpoints. Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future. Primary Responsibilities This position requires a strong understanding of quality software delivery, internal and external customer needs, and the ability to translate business needs into scalable, secure Azure-based and Microsoft Dynamics solutions. The role involves working closely with technical personnel, business stakeholders, and participating in cross-functional project teams. Strong interpersonal and communication skills are essential. * Design, develop, and maintain cloud-native applications using Azure services such as Azure Functions, Logic Apps, App Services, and Azure SQL. * Build and manage CI/CD pipelines using Azure DevOps to ensure reliable and repeatable deployments. * Collaborate with business analysts and stakeholders to gather requirements and translate them into technical specifications. * Participate in all phases of the software development lifecycle, including planning, development, testing, deployment, and support. * Ensure applications meet performance, scalability, and security standards. * Provide second-level support for Azure-based applications and services, resolving issues escalated from help desk or analyst teams. * Write and execute unit, integration, and system test plans to validate functionality and performance. * Create and maintain technical documentation for solutions, processes, and configurations. * Stay current with Azure platform updates, best practices, and emerging technologies, and provide recommendations for adoption. * Strong communication skills to effectively interact with both technical and non-technical stakeholders. * Ability to conceptualize solutions from both a technical and business perspective. * Collaborative mindset with a focus on team success and knowledge sharing. * Adaptability to changing priorities and openness to feedback. * Analytical thinking and problem-solving skills with a proactive approach to challenges. * High level of accountability and ownership of deliverables. Qualifications: (Required) * Bachelor's degree in software engineering or related field of study * 3+ years of experience in software development with a focus on Azure cloud technologies. * Experience with Azure DevOps, Git and Agile Methodologies * Familiarity with relational and non-relational databases, including Azure SQL * Must be detail-oriented with strong analytical and problem-solving abilities * Must be able to work independently and as a part of a development team working on small, medium, large, and enterprise projects * Knowledge of commonly used concepts, practices, and procedures within a particular field * Possess strong communication skills * A thorough understanding of relational database practices * Familiar and experienced with major enterprise database programs such as SQL Server or cloud data storage * Familiar with data modeling tools and methodologies, and knowledgeable in database system applications and stored procedures * A wide degree of creativity and latitude * Languages such as C#, ASP.Net, PowerShell, Python * Experience with SOA/web services design and programming Qualifications (Preferred) * Microsoft Power Platform experience * Microsoft Dynamics experience - Sales, Service, and Marketing We value our employees by providing: * Competitive compensation based on skills * Industry-leading health, dental, and vision plans * Generous 401 (K) savings and profit sharing * On-site UW Health clinic, fitness center, and walking paths * Education assistance and internal training programs * Electric vehicle charging * Maternity & paternity leave · Interested in learning more about the robust benefits package we offer? Click here! * Hybrid work environment This position requires a pre-employment drug/alcohol test and background check, which will be administered after a conditional job offer is extended. A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

Full-time Description IT Systems Engineer - Cloud, Data & Systems Join Certco's IT team and take charge of our cloud infrastructure, enterprise systems, and data integration! If you're a hands-on problem solver with experience in Azure/AWS, ETL, SQL, and virtualization, we want you. Provide advanced support, optimize systems, and help drive our technology forward. What You'll Do: Manage Azure & AWS cloud resources, storage, and virtualized servers Support ETL workflows and SQL databases Provide Tier 1-3 help desk support and participate in on-call rotation Assist with enterprise IT systems design, monitoring, and optimization What You Bring: 3+ years in systems engineering or IT infrastructure Hands-on experience with ETL tools (SSIS, Pentaho, Talend), Azure/AWS, and enterprise storage Strong knowledge of Windows Server, Active Directory, virtualization (VMware/Nutanix), and scripting (PowerShell, Python, SQL) Excellent troubleshooting, communication, and documentation skills Why Join Certco: Collaborative and innovative IT environment Opportunity to work on cloud, data, and enterprise systems Competitive pay, benefits, and room to grow Support local independent grocery stores and work alongside amazing employees in a company culture like no other - an IT role with real impact and heart. Apply now and be part of something special! Requirements Position Summary This role is responsible for participating in the design, implementation, and maintenance enterprise systems and infrastructure, with a strong focus on data integration, cloud services, and advanced help desk support. The ideal candidate will have hands-on experience with ETL tools, database management, cloud platforms (Azure and AWS), and enterprise storage systems, and server virtualization. Essential Job Functions ETL & Database Management Support ETL tools and workflows for data integration and transformation. Maintain and troubleshoot Microsoft SQL databases to ensure performance and reliability. Cloud Infrastructure Manage and support storage and compute resources in Microsoft Azure, to include health monitoring, capacity and performance, security and compliance, backup and replication, cost tracking, and incidence response. On a monthly basis, review capacity planning, disaster recovery, compliance, and cost optimization. Server Virtualization and Storage Systems Maintain and support Network Attached Storage (NAS) systems for enterprise use. Ensure data integrity, backup, and disaster recovery protocols are in place. Support & Operations Provide Tier One, Two, and Three Help Desk Support for escalated technical issues. Participate in a rotating on-call support schedule to ensure 24/7 system availability. Assist in vulnerability assessments and patch management. Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request. Ability to meet SLA requirements. Systems Engineering Assist with design and deploying enterprise IT systems and services. Monitor system performance and implement improvements to optimize uptime and efficiency. Knowledge, Skills, and Abilities Virtualization and Infrastructure, to include Nutanix and VMware. ETL and Data Integration - hands-on skillset with ETL tools, data transformation, and solid understanding of APIs and data pipelines. Enterprise IT systems - experience with ERP, CRM, and WMS systems, middleware and integration platforms, and scripting (PowerShell, Python, SQL). Advanced Support and Troubleshooting - deep knowledge of Windows Server OS, Active Directory, DHCP, GPOs, DNS. Be able to quickly obtain root cause analysis for complex issues. Strong understanding of ITIL - Incident, Problem, and Change Management. General understanding of project management fundamentals such as Agile or Waterfall. Ability to effectively collaborate with members of the IT and business teams. Strong documentation and communication skills. Excellent troubleshooting and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience in systems engineering or IT infrastructure roles. Proficiency with ETL tools (e.g., Pentaho, Talend, SSIS). Strong knowledge of Azure and AWS environments. 3+ years of experience with enterprise storage solutions. Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This role is with Epic. Epic uses RippleMatch to find top talent. Infrastructure Engineer Power High-Reliability Healthcare Systems Design, build, coordinate, and maintain our multi-tenant, high-complexity, enterprise scale hosting architecture. We have opportunities for all experience levels. Whether you're just starting in your career or have decades of experience, you're looking to get in the weeds with technical infrastructure engineering or want to develop Infrastructure as Code solutions, or are interested in learning more about the systems that support the nation's best healthcare systems, we have an opportunity for you. Infrastructure Engineers specialize in different areas. Experience and/or interest in different technologies can be discussed during the recruitment process. Infrastructure Engineering Areas: Security, Network, Network Security, Network Services, DevOps, Cloud, SAN & Backup, Virtualization, & Windows. Experience our state-of-the-art campus, eat delicious food, and travel the world. We don't believe in cubicles. (Well, we believe they exist , but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King's Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, which is the second fastest growing market for tech talent in the United States, home to the state capital, and the University of Wisconsin. Madison has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), fittest city in America (Fitbit), and, for the gamers, is one of a handful of US cities to have a Killer Queen arcade game, located at Madison's first arcade bar. More than just important work. We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers. You'll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Research has shown that job-seekers who are women, LGBTQ+, or members of historically underrepresented communities are less likely to apply for roles they don't seem completely qualified for, so we encourage all who are interested to apply. Please see our full non-discrimination statement at ***************************** Requirements Relocation to Madison, WI area (reimbursed) BS/BA or greater in Computer Science, CIS, IS, IT, or a related field A history of academic excellence or professional success Eligible to work in the United States without visa sponsorship (persons with appropriate qualifications and eligible for TN status under NAFTA may apply) Available to work 1st, 2nd, or 3rd shift COVID-19 vaccination As a member of the Hosting team at Epic, you'll be responsible for the confidentiality, integrity, and availability of Epic Hosting. Those responsibilities include: Following policies and procedures and escalating when policies or procedures are not followed Escalating potential security incidents and providing relevant information Meeting all security responsibilities defined in policies and procedures

Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? A Madison-based Managed Service Provider comprised of a hard-working and close-knit team is searching for a new IT Systems Engineer. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI with the opportunity to work remotely on occasion. We'll Provide: Collaborative environment, ability to learn about many different industries, flexible PTO, and opportunities to volunteer in the community with some great organizations Salary of $85,000-$100,000 Significant room for professional growth Health & dental, optional vision, a 401k plan, life insurance, and short and long term disability What You'll Do: Plan, design, implement, and support primarily Microsoft solutions both in the cloud and on-premises for organizations ranging from a dozen to hundreds of users Keep up with current and emerging technologies and help develop standards, processes, and procedures Implement and support Microsoft cloud technologies including O365, Azure, Entra ID, Intune, and SSO. Implement and support Microsoft on-premises technologies including Windows, Hyper-V, and AD. Perform network configuration and support including switches and firewalls Prepare and maintain system documentation and standards of work. Maintain exceptional customer service at all times Skills You'll Need: 2+ Years supporting Microsoft cloud technologies (O365, Azure, Entra ID, Intune, etc.) 2+ Years supporting Windows Server and Active Directory 2+ Years working with networking and firewalls 5+ Years combined IT support experience Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Associate's or Bachelor's degree in an Information Technology-related field is preferred Ability to work a light, rotating on-call schedule Technical curiosity Proficiency or familiarity with Connectwise, Datto, Ninja, or similar products Next Steps: Quick apply with your resume here OR Get a head start on our application and aptitude testing process here: ********************************************************************

Description We are committed to hiring top talent into our operations teams to deliver world-class services. We look for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers, team workers and maintain a bright, positive attitude. If you like a fast-paced work environment to learn lifelong skills, we welcome your completed application. Position Location: 200 Travis Ln, Waukesha, WI 53189 with travel to other ThermTech locations in Waukesha and New Berlin Position Hours: Primarily 7:30 AM - 4:00 PM Monday - Friday however, this position must ensure that production functions are maintained 24/7, potentially requiring on-call availability. Position Salary: $70,000 - $82,000 Salaries are based on a number of factors, including the skills and experience of the candidates. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end, it often requires unique circumstances, such as proven expertise. Company Benefits: Health Insurance Dental Insurance 401(k) - Company matched 50% on the 1st 4%. Paid Time Off - Accrued annually with 80 hours for the first year of service 8 Paid Holidays Basic Life and AD&D Insurance at no cost to employee Optional Voluntary Life Insurance Short-Term and Long-Term Disability Plans at no cost to the employee Health Savings Account (HSA) for employees enrolled in ThermTech's Insurance ThermTech provides the opportunity to earn enough HSA funds to offset the deductible of health insurance when employee and spouse (if applicable) have a yearly physical with ThermTech's On-Site Clinic and participate in the Employee Wellness Program. Employee assistance program: Confidential 24/7 support and short-term counseling Tuition reimbursement / Professional development assistance. Other: On-site Clinic services (On-demand Urgent and Primary Care, Virtual Video Visits, Chiropractic Care, and Health Coaching) available to all employees and their family, at no additional costs, even if they are not covered by ThermTech's health insurance. Discounted Standard Process supplements. Free Uniforms, Safety Equipment, and Employee recognition (PIN) program For more information, please visit our website: ***************** : Summary: The Systems Engineer plays a critical role in maintaining the reliability, security, and performance of ThermTech's IT infrastructure. This position is responsible for the provisioning, configuration, operation, and maintenance of servers, virtualization platforms, networking hardware, storage, and related systems. The Systems Engineer ensures that the IT environment is secure, resilient, compliant with internal policies and regulatory frameworks (such as CMMC Level 1 / NIST 800-171 / ITAR), and optimized to provide a seamless user experience. This role reports to the IT Manager, provides Tier 2 and Tier 3 support, collaborates closely with other IT team members, and may mentor junior staff. The Systems Engineer works within defined change management processes and contributes to continuous improvement of ThermTech's security and operational maturity. Job Duties & Responsibilities (Essential Functions): Perform daily monitoring of system, server, network, and security logs to ensure performance, availability, and security events are addressed. Verify backup completion and remediate failures as needed. Apply software, system, and firmware patches according to patch/change management schedules. Administer Active Directory, DNS, DHCP, Office 365, and virtualization platforms such as Hyper-V or VMware. Configure and maintain switches, firewalls, wireless systems, and VPNs. Implement least privilege access controls and MFA; support vulnerability remediation activities. Maintain accurate system documentation, configuration standards, and asset inventories. Participate in incident response efforts and provide Tier 2/3 support for escalated issues. Collaborate with IT team members and business stakeholders and may mentor junior IT staff. The statements herein are intended to describe the general nature and levels of the works performed by employees but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. ThermTech reserves the right to revise or change job duties and responsibilities as the need arises. Minimum Requirements: Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident, authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either at time of hire or at any later time. This position must satisfy ITAR (DSP-5) compliance requirements; therefore, candidates must be a lawful permanent resident [8 U.S.C. 1101(a)(20)] or a protected individual [8 U.S.C. 1324b(a)(3)]. Employment of Foreign Persons(s) [22 CFR 120.63] will be contingent on receiving the DSP-5 license from the US State Department. All hires are contingent upon a 9-panel hair follicle drug test & background check. May be required to work any shift, including weekends. Physical & Mental Demands: The following physical and mental demands consist of but are not limited to the following: Must be able to work in a standing position for extended periods in a non-climate controlled industrial environment Ability to bend, pull, stoop, and reach to perform functions. Capable of lifting and carrying at least 25-pound objects throughout shift Must be exposed to heat, fumes, noise, humidity, etc. Must have the cognitive and mental capacity to perform essential job functions. Must demonstrate the ability to read, write, and communicate in the English language. Visual acuity to read documents, computer screens, files, etc. Ability to hear in person and via phone. Education (Required): Associate degree, or higher, in Information Technology, Computer Networking, Computer Science, or related field. Certifications (Preferred): CompTIA Network+, Server+, Security+, Cisco CCENT or higher, Microsoft MCSA/MCSE, ITIL Foundation. Experience (Required): 2 or more years of experience in system and/or network administration within a business or enterprise environment. Required Technical Skills: Windows Server and/or Linux administration Virtualization (Hyper-V, VMware, or Proxmox) Active Directory, DNS, DHCP, Group Policy Office 365 / Exchange administration LAN/WAN networking and wireless systems (Fortinet experience a plus) Commercial-grade firewalls and UTM platforms (FortiGate experience a plus) Backup and disaster recovery tools Required Soft Skills: Strong analytical and problem-solving abilities Excellent written and verbal communication Ability to handle high-pressure situations professionally Self-motivated and able to work independently or collaboratively Strong attention to detail and commitment to documentation ThermTech does not accept unsolicited resumes from staffing agencies, headhunters, recruiters, and/or placement agencies. Please do not directly contact our executives or managers via email or phone or by other means. Your correspondence will not be returned. All communications of this nature should be directed to *********************. Type: Full-time Pay: $70,000.00 to $82,000.00 per YEAR

Job DescriptionBenefits: Simple IRA Retirement with Match Competitive salary Health insurance Home office stipend Opportunity for advancement Paid time off Training & development The IT Support Engineer is responsible for advanced installation, configuration, and support of Windows-based computers, network devices and services, software and mobile devices. MacOS and Linux experience is a plus. This position requires at least 5 years of recent IT support experience including extensive use of backup systems, internet and cloud technologies, cybersecurity tools and techniques. A strong commitment to exceptional customer service, professionalism, and teamwork is expected in addition to demonstrated technical aptitude. Service and Helpdesk Support: Monitor cloud and local backup solutions and troubleshoot failures. Triage and manage helpdesk tickets, initiate appropriate remedial actions. Provide tier 2+ customer support both remotely and on-site. Monitor computers and network devices. Installation, Configuration, and Maintenance: Server installation, configuration, and troubleshooting, including SharePoint, Google Workspace, and Synology NAS. In-depth Windows computer imaging and configuration, including automated deployment. Install, license, configure, and maintain common software packages like MS Office, Adobe, and QuickBooks. Support, troubleshoot, and configure standard applications like email clients and web browsers. Update operating systems and applications for servers and client workstations. Internet domain registration and DNS name server setup including renewals and transfers. Install and configure printers, scanners, and other peripherals. Perform mobile device setup, app installation, and troubleshooting. Provide end user training, coaching, and how-to documentation. Network design, installation, and support: Comprehensive installation, management and troubleshooting of internet gateways, firewalls, routers, and other network devices. Advanced network device installation, configuration, and troubleshooting, including VLAN, VPN, and SD-WAN. Advanced wireless access point installation, configuration, and troubleshooting, including mesh. Internet service deployment and troubleshooting, fiber, coax, static addressing, DNS. Intermediate cloud infrastructure, including VPS, S3 storage. Intermediate Remote desktop (RDP/RDS) support, including license management and RemoteApp. Intermediate IP telephony support and troubleshooting. Security: Monitor endpoint security for detections and updates. Configure and troubleshoot various MFA systems, including biometrics. Intermediate endpoint management, including malware remediation, vulnerability settings. Intermediate Windows security, including BitLocker and Windows Firewall. Additional Duties: Create and maintain procedural and asset documentation. Actively participate in project meetings, reviews, and team training. Actively look for ways to improve efficiency and reduce manual labor and turn-around time. Conduct compliance checks and IT policy audits. Qualifications: Five years of relevant experience. Proven technical aptitude. Strong customer service skills. Strong written and verbal English communication skills. CompTIA A+ and Network+ certification or equivalent. Ability to manage confidential and private materials with discretion and integrity. Willingness to learn and apply company standards. Ability to adapt to changing priorities and switch between multiple tasks as needed. Work Environment: Fulltime, day shift, Monday-Friday Primarily remote. Some onsite and inhouse work required local candidates. After-hours, weekends, and on-call rotation required. Flexible work from home options available.

We are looking for a skilled IT Engineer, Field Services to join our team. In this role, you will deliver outstanding customer service and technical support to our Pinnacle businesses, focusing on caregivers and clinicians. This is a hybrid role, that will be supporting remotely, and onsite. Additionally, you will contribute to IT projects and support the development and maintenance of our technology infrastructure across Senior Living Communities in your region. DUTIES & RESPONSIBILITIES Serve as a dedicated resource to our Pinnacle business lines executing infrastructure projects, performing site visits, managing acquisitions, and acting as an escalation point for Pinnacle related issues. Identify, troubleshoot, and resolve technical issues, escalating complex problems to the appropriate teams when necessary. Install, configure, and maintain computer systems, software applications, and peripheral devices. Assist in the setup and configuration of network equipment, ensuring smooth and secure connectivity. Ensure communities have resilient network and internet access. Effectively manage projects, ticket queues and personal ticket backlog, prioritizing and resolving customer issues within agreed-upon service level agreements (SLAs). Proactively monitor and follow up on open projects and tickets, ensuring timely updates to customers and driving issues to resolution. Take ownership of assigned tickets, seeing them through from initiation to closure, and providing regular updates to customers on the status of their requests. Provide hands-on support and end-user training for mobile devices. Stay organized and maintain accurate documentation of projects and support cases, troubleshooting steps, and resolutions for future reference and knowledge sharing. Collaborate with cross-functional teams to implement and maintain IT projects, such as system upgrades, migrations, and new application deployments. Contribute to the creation and maintenance of knowledge base articles and support automation tools such as chatbots and predictive AI. Travel locally and out of state is ; driving more than 2 hours could be expected. Financially responsible over IT/Travel Budgets. Other duties as assigned. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) A passion for technology BS Degree in Computer Science or Information Systems or equivalent experience 2+ Years experience providing technical support. Experience with a ticketing system such as Zendesk or ServiceNow An understanding of Wi-Fi and VoIP Excellent problem-solving skills Willingness to learn new tech and advance your career. Good verbal and written communication skills A strong work ethic, with a focus on delivering quality service and support. 50% travel , sometimes driving further than 2 hours. Why Join Us At Pennant Services, we don't just manage-we lead like owners. Our unique culture is built around empowerment, accountability, and growth. We invest in people who are ready to build and own their impact. Location: Wisconsin, preferrably Northern side due to travel Wage: $65,000 - $75,000 Type: Full-Time, Remote with up to 50% travel, sometimes driving further than 2 hours What sets us apart: Empowered, autonomous leadership supported by centralized resources A work-life balance that supports personal well-being Full benefits package: medical, dental, vision, 401(k) with match Generous PTO, holidays, and professional development A culture built around our core values-CAPLICO: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership About Pennant Pennant Services supports over 190 home health, hospice, senior living, and home care agencies across 14 states. Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed. Learn more at: ******************** Pennant Service Center 1675 E. Riverside Drive, Suite 150 Eagle, ID 83616 The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://********************.

Current Madison College employees must apply to the internal career site by logging into Workday Application Deadline: Salary Information: , not a contract or consulting role) For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement. Department: Enterprise Infrastructure Manager Job Description: Madison College is seeking an Infrastructure Engineer to join our Server and Storage Infrastructure team within Technology Services. This position provides technical expertise and support for networked servers, virtual machine applications and systems, storage infrastructure and backup systems to ensure secure, reliable and efficient technology operations. Success in this role involves maintaining system performance, troubleshooting technical issues, implementing best practices and collaborating with stakeholders to support evolving technology needs with both on-premise and cloud infrastructure. This position contributes to institutional objectives by ensuring the stability, security and scalability of technology services that support academic and administrative functions. Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the world, tackle challenges, and develop innovative solutions. REQUIRED DOCUMENTS (2) Failure to include these documents with your application submission will render your application ineligible. 1. Cover letter 2. Resume This position will be opened until filled, with a first review date of October 21, 2025, at 11:59 pm. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible. This is a full-time, exempt, year-round position with standard office hours of Monday-Friday, 8 a.m.-4:30 p.m. This role is onsite at our Madison, Wisconsin Truax Campus (currently two days in person, three days remote with possibility of full remote after the evaluation period), subject to change per college policy. Relocation assistance is not available. Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS). Newly hired staff serve a one-year introductory period. Duties/Responsibilities: Provides technical expertise and support for networked servers to ensure reliable and standardized technology operations across the district. Monitors systems and application health across environments, responding to alerts, troubleshooting issues, and conducting root cause analysis to enhance system stability and prevent recurrence. Researches and reports changes in server and storage infrastructure, collaboration and communications technologies to support strategic planning and disaster recovery efforts. Develops and implements best practices for deploying, patching and upgrading districtwide systems to enhance security and operational efficiency. Troubleshoots server hardware and software issues to minimize downtime and ensure system reliability. Creates and maintains documentation for server, storage and related application environments to support consistency and accessibility. Manages and supports small to medium-sized third-party applications to enhance functionality and improve stakeholder workflows. Serves as a technical resource on projects by collaborating with cross-functional teams to ensure successful application deployment and alignment with business needs. Engages with vendors and escalates technical issues to external support providers to resolve complex system challenges and maintain service continuity. Contributes to an inclusive, equitable and supportive environment where everyone at the institution feels valued, respected and empowered to reach their full potential. Knowledge, Skills & Abilities: Knowledge of server and storage infrastructure, including industry best practices for deployment, maintenance and disaster recovery. Knowledge of networking protocols, server operating systems and virtualization technologies. Skill in troubleshooting and resolving hardware and software issues. Skill in managing third-party applications, including implementation, development and upgrades. Skill in documenting system configurations, procedures and technical workflows. Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment. Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment. Skill in effectively and respectfully communicating with others. Minimum Qualifications: Associates Degree (or equivalent work experience or certifications) 0-2+ years of relevant professional experience Madison College does not offer visa sponsorship. Due to non-participation in the E-Verify program, we are also unable to consider candidates on OPT/CPT. If you are experiencing application issues, please contact us at the Talent Acquisition email ************************* or HR hotline **************. To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email. Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at ************** or ************** Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college's nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 **************

Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings. _We currently have one opening and will consider candidates interested in being located in most locations across the United States._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work + Investigation and troubleshooting of problems to find solutions + Ability to contribute and work well on a team + Bachelor's Degree in electrical engineering + 2+ years or related electrical engineering experience + EIT required + SKM and ETAP software experience is preferred \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

Title: IT Support (Backfill) Contract: Long Term Scope of Work This is a Backfill IT Support (Deskside Support) position for one of our clients in Madison, Wisconsin. The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply