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Network planning engineer vs service administrator

The differences between network planning engineers and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network planning engineer and a service administrator. Additionally, a network planning engineer has an average salary of $94,120, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a network planning engineer include network planning, capacity planning and OSPF. The most important skills for a service administrator are customer service, patients, and data entry.

Network planning engineer vs service administrator overview

Network Planning EngineerService Administrator
Yearly salary$94,120$54,573
Hourly rate$45.25$26.24
Growth rate5%5%
Number of jobs40,39857,561
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 53%
Average age4343
Years of experience22

What does a network planning engineer do?

A Network Planning Engineer is a person who has a significant role in maintaining the internal and external network of an organization. Their responsibilities include:

Offering support to critical teams within the organization as needed.

Engineering designs.

Communicating new strategies for new projects from deployment to maintenance and upgrades.

Completing the setup of a network in a manner that satisfies the organization and generally design and improves networks.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Network planning engineer vs service administrator salary

Network planning engineers and service administrators have different pay scales, as shown below.

Network Planning EngineerService Administrator
Average salary$94,120$54,573
Salary rangeBetween $71,000 And $123,000Between $33,000 And $88,000
Highest paying CityBothell, WASunnyvale, CA
Highest paying stateCaliforniaCalifornia
Best paying companySuperior GroupVMware
Best paying industryTelecommunicationFinance

Differences between network planning engineer and service administrator education

There are a few differences between a network planning engineer and a service administrator in terms of educational background:

Network Planning EngineerService Administrator
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 53%
Most common majorElectrical EngineeringBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Network planning engineer vs service administrator demographics

Here are the differences between network planning engineers' and service administrators' demographics:

Network Planning EngineerService Administrator
Average age4343
Gender ratioMale, 80.9% Female, 19.1%Male, 32.4% Female, 67.6%
Race ratioBlack or African American, 8.1% Unknown, 5.0% Hispanic or Latino, 11.8% Asian, 14.1% White, 60.7% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network planning engineer and service administrator duties and responsibilities

Network planning engineer example responsibilities.

  • Manage SunOS UNIX base network systems.
  • Excele at managing major network-wide upgrades; improve speed and predictability of multicast and order-routing data.
  • Evaluate KPI ad adjust parameters base in MRR and statistics.
  • Track and forecast minutes of use for voice switches across the country.
  • Perform node-swapping (BSC, HLR etc) in a live network.
  • Conduct functional tests by creating different test scenarios of control message exchanges within LTE NMS.
  • Show more

Service administrator example responsibilities.

  • Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
  • Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
  • Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
  • Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
  • Manage all accounting functions utilizing QuickBooks of revenues
  • Assist users with configuring and managing SharePoint servers.
  • Show more

Network planning engineer vs service administrator skills

Common network planning engineer skills
  • Network Planning, 9%
  • Capacity Planning, 5%
  • OSPF, 4%
  • Ethernet, 4%
  • RF, 4%
  • Network Design, 4%
Common service administrator skills
  • Customer Service, 22%
  • Patients, 7%
  • Data Entry, 5%
  • CMS, 5%
  • Repair Orders, 4%
  • PowerPoint, 4%

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