How to hire a network service manager

How to hire a network service manager, step by step

Here's a step-by-step network service manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a network service manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new network service manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your network service manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a network service manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect network service manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of network service managers and their corresponding salaries.

   Type of Network Service Manager	Description	Hourly rate
   Network Service Manager	Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks.	$42-90
   Information Engineer	An information engineer is responsible for monitoring the efficiency of computer systems and network infrastructure, performing configuration to boost the optimal performance of the technology systems. Information engineers assist end-users in resolving network issues, identifying the source of inconsistencies, and create resolution reports for reference to avoid reoccurrence... Show more	$37-66
   Systems Support Engineer	Systems support engineers are information technology professionals who are responsible for building and maintaining the IT infrastructure of an organization. They are required to provide network administration and technical support to identify complex problem issues and come up with solutions to solve them... Show more	$29-52

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Network Services
   • Network Infrastructure
   • Safety Observations
   • Project Management
   • Switches
   • Lan Wan
   • VoIP
   • Infrastructure Management
   • Disaster Recovery
   • Lan
   • Technical Support
   • Windows Server
   • Routers
   • ITIL

   Check all skills

   Responsibilities:

   • Follow the ITIL guidelines to drive incidents to resolution and manage problem investigation.
   • Manage company-wide Internet resources, firewalls, proxy servers, and DNS servers.
   • Achieve a wholesale replacement of the PBX telephone system and associate network through VOIP hardware rightsizing.
   • Manage the installation and support of PC, server and networking hardware/software at new and existing locations.
   • Manage the installation of an NT domain that include servers providing Microsoft SQL access for several departmental applications.
   • Develop and manage state level infrastructure provisioning capital growth and modernization budgets.

   More network service manager duties

3. Make a budget

   Including a salary range in your network service manager job description helps attract top candidates to the position. A network service manager salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a network service manager in Hawaii may be lower than in California, and an entry-level network service manager usually earns less than a senior-level network service manager. Additionally, a network service manager with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average network service manager salary

   $129,169yearly

   $62.10 hourly rate

   ---

   Entry-level network service manager salary

   $88,000 yearly salary

   Updated December 17, 2025

   Average network service manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$172,230	$83
   2	New Jersey	$139,098	$67
   3	Arizona	$134,268	$65
   4	Massachusetts	$133,812	$64
   5	Texas	$128,841	$62
   6	New York	$127,906	$61
   7	Connecticut	$127,610	$61
   8	Ohio	$124,761	$60
   9	Delaware	$124,551	$60
   10	Wisconsin	$117,846	$57
   11	Virginia	$113,948	$55
   12	Indiana	$111,616	$54
   13	Montana	$108,762	$52
   14	North Carolina	$107,346	$52
   15	Illinois	$106,451	$51
   16	Kansas	$103,594	$50
   17	Tennessee	$102,310	$49
   18	District of Columbia	$101,106	$49
   19	Georgia	$98,205	$47
   20	Missouri	$93,805	$45

   Average network service manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Koch Industries	$174,316	$83.81
   2	Sargento Foods	$153,602	$73.85	1
   3	Covance	$150,836	$72.52
   4	West Hills College Lemoore	$148,535	$71.41
   5	Insight Enterprises	$147,677	$71.00
   6	CyrusOne	$147,442	$70.89
   7	JPMorgan Chase & Co.	$144,600	$69.52	13
   8	Collectors Universe	$143,943	$69.20
   9	Mohawk Industries	$141,716	$68.13	2
   10	IBM	$133,894	$64.37	15
   11	Pitney Bowes	$133,349	$64.11
   12	Blue Shield of California	$132,483	$63.69	1
   13	Randstad North America, Inc.	$128,883	$61.96	5
   14	DIRECTV Puerto Rico	$125,994	$60.57
   15	cxLoyalty	$124,809	$60.00
   16	ITT	$122,336	$58.82	4
   17	American Express	$121,988	$58.65	3
   18	American Woodmark	$112,255	$53.97
   19	One Network Enterprises	$111,443	$53.58
   20	NorthWestern Energy	$102,259	$49.16	2

4. Writing a network service manager job description

   A network service manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a network service manager job description:

   Network service manager job description example

   The Manager Network Services is responsible for executing the Information Management vision and strategy as defined by the Office of the CIO; responsible for operation and delivery of information systems and processes related to IT Telecommunications; managing budgets and contracts; delivering high quality, cost effective solutions to all levels of users; supporting the business goals and objectives for the IM Department and the CHRISTUS organization as a whole. Responsible for leading staff in networking architecture, operational support definition, education, and training, Tier 3 Incident Management, and participating in Problem Management, Capacity Planning, Availability Management, and IT Service Continuity Management as related to local area, wide area, wireless networks, enterprise voice systems, PBX systems, VoIP, routing, switching, call routing, and internet gateway services including all vendor service provisioning and cost accounting, billing, and optimization. Collaborates and/or briefs I.T. senior management and sourcing vendors to identify present IT technology priorities and determine future needs that are consistent with CHRISTUS Health goals and direction. Drive innovation in the operations organization through delivery of excellence in products, process, and execution. Accountable for managing all voice network, data network, and telecommunication-related hardware, software, strategy, staff and outsourced vendors including staff augmentation and vendor management. Meets technical operations financial objectives by forecasting technical operations requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
   
   Plan, prioritize, schedule and manage projects, service requests and routine assignments in a manner that promotes and emphasizes a commitment to exceptional customer service standards
   
   Assign technical, supervisory, administrative and financial resources to meet customer service requirements and other approved corporate and regional goals
   
   Develop and implement effective processes to document and communicate all plans, priorities, schedules and the current status of all service requests, projects and other assignments
   
   Develop and manage detailed budgets, tracking all capital and operational expenditures and regularly reporting the budgetary status of all assigned project budgets including hardware, software and support components
   
   Operate within authorized staffing and budget limits at all times, unless prior approval is given for an exception
   
   Recruit, train, motivate, evaluate, and retain a staff of highly skilled information systems professionals
   Terminate staff as required Plan and manage the development and delivery of training and educational programs for all departmental personnel Provide ongoing leadership and motivation to ensure that the staff is focused, committed and capable of producing expected results Create and maintain a teamwork environment conducive to productive output and a rewarding work experience Establish, communicate and enforce department policies, procedures and standards Provide input into the information system vision and strategy of the organization Assist with the development, implementation, communication and promotion of strategic and tactical plans Provide technical oversight of system architectural development and technical guidance on problem definition and resolution Assist in the negotiation of contracts for the acquisition of information systems, including software, hardware and support services, following established processes Develop and implement standards and procedures for pro-active System Monitoring and Management tools and techniques Administer processes to address system deficiencies and problems, including operational, capacity and performance aspects Maintain close contact with key vendors to receive support information and assistance Establish and monitor department quality objectives, milestones, service levels and benchmarks Develop and implement effective tools to measure performance against these standards, and to document and regularly report on them Demonstrate strong interpersonal skills, including both negotiating skills and teamwork through actions and job performance Communicate effectively, both orally and in writing, to facilitate understanding, ownership and teamwork among subordinates, leading to the accomplishment of project and service goals and objectives Perform other duties and special projects as assigned by the Director of Data Centers and Infrastructure (DCI) Requirements: Bachelor's Degree Work Type: Full Time

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right network service manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your network service manager job on Zippia to find and recruit network service manager candidates who meet your exact specifications.
   • Use field-specific websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with network service manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   If your interviews with network service manager applicants aren't enough to make a decision, you should also consider including a test project. These are often the best, most straightforward, and least bias-prone ways of determining who will likely succeed in the role. If you don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new network service manager

   Once you've selected the best network service manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new network service manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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