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Network systems analyst vs desktop support analyst

The differences between network systems analysts and desktop support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network systems analyst and a desktop support analyst. Additionally, a network systems analyst has an average salary of $68,198, which is higher than the $48,674 average annual salary of a desktop support analyst.

The top three skills for a network systems analyst include network issues, network infrastructure and linux. The most important skills for a desktop support analyst are desktop support, customer service, and computer system.

Network systems analyst vs desktop support analyst overview

Network Systems AnalystDesktop Support Analyst
Yearly salary$68,198$48,674
Hourly rate$32.79$23.40
Growth rate5%10%
Number of jobs127,52299,621
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Average age4342
Years of experience22

What does a network systems analyst do?

A network systems analyst's job responsibility is to create network configurations both for hardware and software to improve the functionality of a network system. It is their responsibility to ensure that all computers are connected in a given network and can efficiently work together. They typically create technology resolutions to business-related problems and thus will be involved in the business aspect of their organization. Moreover, they work in an office arrangement, and in some cases may be able to work remotely. They may report to a network supervisor or network manager while consecutively working closely with systems engineers and programmers.

What does a desktop support analyst do?

A desktop support analyst's role is to develop strategies and systems to improve and coordinate desktop support efforts. Their responsibilities revolve around testing and modifying existing networks and systems, providing corrective measures on issues and concerns, performing regular inspections, troubleshooting, and maintaining inventories on software, hardware, and other applications. Furthermore, as a desktop support analyst, it is essential to respond to calls and correspondence from clients, all while adhering to the policies and regulations of the company.

Network systems analyst vs desktop support analyst salary

Network systems analysts and desktop support analysts have different pay scales, as shown below.

Network Systems AnalystDesktop Support Analyst
Average salary$68,198$48,674
Salary rangeBetween $50,000 And $92,000Between $36,000 And $65,000
Highest paying CityMountain View, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyCiscoCambridge Associates
Best paying industryEnergyFinance

Differences between network systems analyst and desktop support analyst education

There are a few differences between a network systems analyst and a desktop support analyst in terms of educational background:

Network Systems AnalystDesktop Support Analyst
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyMassachusetts Institute of Technology

Network systems analyst vs desktop support analyst demographics

Here are the differences between network systems analysts' and desktop support analysts' demographics:

Network Systems AnalystDesktop Support Analyst
Average age4342
Gender ratioMale, 86.8% Female, 13.2%Male, 87.9% Female, 12.1%
Race ratioBlack or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 9.1% White, 64.3% American Indian and Alaska Native, 0.3%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 12.3% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network systems analyst and desktop support analyst duties and responsibilities

Network systems analyst example responsibilities.

  • Plan, configure and install new desktop computers, achieving standardization for workstations.
  • Project lead converting the enterprise from IPX to IP; create DHCP, DNS and SLP environment.
  • Provide technical support for Citrix client/server connectivity relate issues.
  • Experience with VMWARE workstations utility through cloud management.
  • Flush and rebuild of any windows OS as needed.
  • Support Citrix server publish applications, remote clients and users.
  • Show more

Desktop support analyst example responsibilities.

  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Provide hardware and software support, coordinate and implement high volume workstation deployments, troubleshoot and administrate IEC production workstations.
  • Configure several software applications for use in CITRIX XenApp.
  • Maintain current patch levels for desktop OS and applications issues to isolate problem, then resolve or escalate as needed.
  • Establish connections through VPN, SSLVPN, and homegrown applications for remote access to network resources on laptops & mobile devices.
  • Complete Citrix training for installation and maintenance of computer servers.
  • Show more

Network systems analyst vs desktop support analyst skills

Common network systems analyst skills
  • Network Issues, 7%
  • Network Infrastructure, 6%
  • Linux, 6%
  • Lan Wan, 6%
  • Citrix, 5%
  • Lan, 5%
Common desktop support analyst skills
  • Desktop Support, 11%
  • Customer Service, 10%
  • Computer System, 8%
  • Software Issues, 7%
  • Technical Problems, 6%
  • Troubleshoot, 5%

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