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Remote job in Tupelo, MS
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Customer Service Representative (Pharr TX or Brownsville TX area) Remote
Remote job in Tupelo, MS
Description & Requirements Maximus is looking for customer service representatives in and around the Pharr Texas/Brownsville TX areas. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple Federal government agencies on critical programs
Must reside within a 75 radius of the Brownsville or Pharr Texas area.
This position is fully remote; however, you must be able to go onsite to the Maximus Pharr Texas location to pick up equipment.
This position will require a favorable Federal suitability clearance post-hire as mandated by the client.
*Position is contingent upon contract award*
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Experience in a call center environment highly preferred
- Must Be a US Citizen
- This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US.
- Must be able to successfully obtain a favorable Federal suitability clearance post-hire as mandated by the client.
- Must be able to pick up equipment at the Maximus Pharr, TX Location.
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
#HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104TH #TrendingJobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.00
Maximum Salary
$
16.00
Easy ApplyTerritory Manager-Remote
Remote job in Tupelo, MS
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success.
Job Description
Priority1, Inc. , a dynamic nationwide company, is now seeking transportation professionals for business-to-business product/service sales in Tupelo. We are looking for enthusiastic, polished, hardworking candidates who want to have a career in sales! Priority1 is a premier consulting and contract logistics company, specializing in LTL, Truckload, Air Freight, and Warehouse services. We are growing at a rapid pace and we are looking to add new outside Territory Managers to the Tupelo market.
The Territory Manager sales position offers potential candidates the opportunity to establish superior selling skills, offer a large business solution in a small-to-mid size business environment, and grow into a Senior Territory Manager/Regional Sales Manager position by gaining valuable experience selling to executive level decision makers (i.e.) Owner, CEO, CFO, President, and Vice President. This outside sales position is focused on new business acquisition. The freight shipping industry has an unlimited prospect base. The Priority1 value proposition delivers best in class solutions for customers, while also reducing their operating cost. This Territory Manager position is the start of a career path that creates consistent personal and professional growth as well as a great income opportunity.
Snapshot of Territory Manager Position at Priority1
-Prospecting New Business (There is a lot of B2B Door-to-Door Cold Calling Involved)
-Develop Lead Generation and Utilize CRM to Track Activity
-Selling and Setting Up New Accounts
-Managing Accounts You Sell
Training and Development At Priority1, we believe supporting our Territory Managers (TM's) through best-in-class training and development. New hires can expect three weeks of corporate training inside of their first 24 months, with the potential for additional Senior TM trainings and management trainings further into their career. All trainings take place in Little Rock, AR and are led by the Executive Development Team, who themselves started in sales. Also, new Territory Managers get integrated into the “Fast Start Program” immediately after Basic Sales Training in Little Rock. The Fast Start Program includes 3 months of in-the-field training with Upper Management.
Rewards and Recognition We recognize our talent often because we understand how important it is to acknowledge superior performance. Motivated, competitive individuals can expect to have their accomplishments recognized in front of their peers and in front of the entire organization.
Requirements of a Priority1 Territory Manager
-2 years of freight sales experience preferred
-Bachelor's Degree preferred (deal courses in business, marketing and/or communication preferred but any major will work as long as you have a passion for sales)
-Involvement in campus activities (athletic backgrounds highly recommended)
-Naturally enthusiastic and energetic
-Polished and professional appearance and demeanor
-Determined to be part of a winning team
-A burning desire to be successful
Compensation
-Competitive base salary + Uncapped Commission + $500 Monthly Car Allowance + Reimbursement for Gas Receipts
-Medical Insurance with premiums paid at 100% for employees AND dependents
-Dental Insurance 100% paid for Employee
-Vision Insurance
-HSA with Employer Contributions
-Life Insurance
-Short Term Disability
-Long Term Disability
-401(k) Plan
-Profit Sharing: Typical annual contribution of 15% of total eligible compensation
-Paid Holidays AND PTO
-Cancer, Critical Illness, and Accident Policies available
Priority-1, Inc. will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please email ***********************.
Priority1 is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Auto-ApplyWork From Home
Remote job in Tupelo, MS
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth.
What We Offer:
Full-time virtual career, offering the flexibility to work remotely.
Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses.
Life-long residual income through renewals.
Unionized position with stock options.
Excellent benefits package: medical, dental, prescription coverage.
Exceptional training with experienced agents and managers.
Leads provided: no calling family or friends, no cold calls.
Flexible hours: a fulltime career, but you choose when you work.
Opportunities for advancement and recognition.
Dynamic Team Environment: a thriving virtual workplace atmosphere.
Comprehensive training and ongoing support.
Qualities We Value:
Openness to learn and be coached.
Outgoing, friendly, positive, and approachable personality.
A strong desire to help others to provide valuable advice and services.
Effective communication skills: your ability to connect is crucial.
Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
Laptop or computer with camera is required.
Possession of, or willingness to obtain a life & health license.
Basic computer literacy is essential.
Must reside in North America.
Your Job Responsibilities:
Contact the leads we provide to schedule virtual meetings with clients.
Present benefit programs to enroll new clients and cultivate relationships with them.
Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
Client Outreach Specialist
Remote job in Tupelo, MS
Job DescriptionA New Path for People Who Know They're Meant for More
Every now and then, a person realizes they've outgrown their current environment. They're capable, dependable, hardworking - but stuck in a role where their effort isn't reflected in their progress.
If that feels familiar, you're exactly who this opportunity was built for.
At Talent Find Professional, we help individuals grow into stable, meaningful careers with long-term potential.
We operate with a clear mission: provide guidance, structure, and a dependable plan for people who want to move their life forward.
You won't chase uninterested prospects.
You won't cold call.
You won't knock on doors.
Instead, you'll work with individuals who have already expressed interest and are simply looking for clarity, communication, and support.
Responsibilities
Learn and follow our structured systems to deliver a consistent client experience
Connect with individuals who have previously requested information
Hold scheduled phone or virtual consultations
Maintain organized communication with clients and internal teams
Support ongoing client needs with professionalism and reliability
Participate in weekly development meetings and mentorship sessions
Build strong long-term relationships with clients using company-supported outreach
Follow established benchmarks tied to professional development
Qualifications
Customer service or client-facing experience preferred (3+ years ideal, but not required)
Comfortable using digital tools, CRM platforms, and virtual meeting software
Strong communicator with dependable follow-through
Coachable, self-directed, and willing to learn
Professional presentation and strong people skills
Organized, reliable, and able to adapt to client needs
Requirements
Ability to maintain a flexible schedule based on client availability
Reliable smart device, computer, and internet connection
Ability to pass a background check
Ability to obtain state-required credentials (we provide guidance and support if you don't yet have them)
Benefits & Culture
Structured training and ongoing mentorship
Performance-based earning structure with advancement opportunities
Leadership pathways available for consistent performers
Incentive programs available for qualifying team members
Discounted options for personal health and protection programs
Supportive, team-focused culture designed for long-term growth
Flexible scheduling to help you maintain balance
Work Completely From the Comfort of your Home.
Why Talent Find Professional?
Because we believe people grow best when they are supported, guided, and given a clear path forward.
Here, you're not just taking a role - you're building stability, developing skills, and contributing to something meaningful.
If you're coachable, driven, and ready for a long-term professional opportunity, we'd like to talk to you.
This IS 1099 Commission Only. This is a remote position.
Quality Analyst - Remote
Remote job in Tupelo, MS
Description & Requirements Maximus is seeking a detail-oriented and experienced Quality Analyst. This role is responsible for conducting quality evaluations of staff performance, supporting calibration sessions, and ensuring alignment with client-defined quality standards. The ideal candidate will demonstrate strong analytical and communication skills, and a commitment to continuous improvement.
*Position is contingent upon contract award*
This is a fully remote role.
Must have the ability to pass a federal background check.
Equipment will be provided but must meet the remote position requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Conduct internal audits for the quality assurance program to ensure that quality metric requirements of the project are being met.
- Collaborate in developing new procedures and update existing procedures when changes occur.
- Analyze reports on operational performance and provide solutions to identified issues.
- Analyze and develop routine and ad hoc reports on project performance, and research and suggest solutions to identified issues.
- Conduct monitoring activities and audits for quality assurance purposes and to support the effective functioning of the project.
- Analyze quality program data to identify trends and to develop and implement corrective action plans as appropriate.
- Assist with monitoring performance and meeting contractual requirements using system applications.
- Assist in the production and update of staff resource materials including knowledge management system, quick reference guide, matrices, charts, and workflows.
- Assist with staff training for the purpose of achieving and maintaining quality program goals.
- Analyze effectiveness of key initiatives and quality improvement efforts.
- Perform other duties as assigned by management.
• Participate in calibration sessions to ensure consistency and alignment in quality evaluations across the team.
• Utilize AI tools and technologies to support quality assurance activities, data analysis, and reporting.
• Assist the center with taking calls as needed to support operations and maintain service levels.
Minimum Requirements
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
• Monitor agent interactions to ensure adherence to quality standards and provide timely, constructive feedback.
• Meet daily, weekly, and monthly monitoring goals by completing required evaluations, delivering timely feedback, and documenting results to support overall quality targets.
• Maintain strong organizational skills to effectively track monitors across different lines of business
• Collaborate in the development and revision of procedures in response to operational changes.
• Analyze operational and quality data to identify trends, gaps, and opportunities for improvement.
• Make recommendations based on data analysis to enhance performance and service delivery.
• Participate in and contribute to calibration sessions to ensure consistency in quality evaluations.
• Assist in training initiatives aimed at improving agent performance and overall quality scores.
• Support the creation and maintenance of staff resource materials, including guides, workflows, and reference documents.
• Utilize AI tools and technologies to enhance quality assurance processes, reporting, and decision-making.
• Take calls as needed to support center operations and maintain service levels.
• Participate in pilots and provide feedback from a quality assurance perspective to help inform improvements to quality metrics.
• Perform other duties as assigned by management.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
50,000.00
Maximum Salary
$
61,000.00
Easy ApplyWork At Home Remote Data Entry Research Panelist
Remote job in Tupelo, MS
Join Our Team as a Work -From -Home Data Entry Research Panelist!
Are you ready to earn money from the comfort of your own home? This exciting opportunity is perfect for anyone with a variety of skills and backgrounds - whether you've been an administrative assistant, data entry clerk, typist, customer service rep, or even a driver!
Why You'll Love This Job:
Flexibility at Its Best: Work part -time or full -time, from anywhere, and on a schedule that fits your life.
No Experience? No Problem! Comprehensive training is provided to set you up for success.
Variety of Opportunities: Choose from a range of career fields and find the perfect fit for your talents.
What You'll Do:
Participate in research studies that contribute to meaningful outcomes.
Enjoy the freedom of remote work while building your career.
This role is your chance to turn your skills into income while working in an environment that's convenient and accommodating. Don't wait - take the first step toward a rewarding work -from -home career today!
Apply now and start building the flexible, fulfilling future you deserve.
Requirements
Computer with internet access
Quiet work space away from distractions
Must be able and comfortable to working in an environment without immediate supervision
Ability to read, understand, and follow oral and written instructions.
Data entry or administrative assistant experience is not needed but can be a bonus
We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn
To get started, these are the essential elements you'll need!
LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone.
Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute.
Benefits
Work when you want
Earn cash working part time or full time.
Learn new skills that you can take anywhere.
No degree required
Supplement your existing job. No need to quit your current job, unless you really hate it.
Excellent job for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.
Sales Rep - Full/Part Time - Work from Anywhere
Remote job in Tupelo, MS
The Dobbins Insurance Group of Equis Financial is seeking a driven and coachable individual who is ready to start getting paid what they are worth! You will become your own boss in this expanding market and can work Full Time or Part Time.
We train agents to distribute our Living Benefits Life Insurance in their local community. This is a revolutionary type of insurance that offers access to death benefits (in cases of sickness or accident) without having to die.
This is 100% commission based business so there is NO Cap on your income.
We have the coaching, training, and support in place.
You are In Control of your income and raises every 2 months based on production.
Discounted Pre-Licensing course for your Insurance License. ($200 value)
Remote Work
Weekly Training Calls
Training Website for new agents
Direct Mentorship from a Top Manager
What we do:
We offer a revolutionary type of life insurance designed for mortgage protection called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industry's best kept secret and practically sells itself.
We train people to distribute these products in their local community. We have Exclusive , highly qualified, direct mail and internet leads available to all agents. NO Cold Calling We can also train you to sell without the lead program.
Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as CVS, Mutual of Omaha, TransAmerica, Foresters Financial etc.
Qualifications:
Must have or be willing to obtain a life insurance license.
Be personable and have a willingness to serve your clients.
Business Analyst, Operations & Process Improvement (Remote)
Remote job in Tupelo, MS
Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- •Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,)
- Work closely with operations staff to define requirements, test criteria, and identify success factors.
- Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions.
- Extract, tabulate, and analyze data to support program activity and assist in management decision-making.
- Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions.
- Collaborate effectively with internal and external business partners to ensure successful solution delivery.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience.
- Bachelor's degree in a related field, or an equivalent combination of education and experience.
- 3 years of relevant professional experience
- Experience documenting business requirements, processes, and recommendations.
- Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
- Ability to collaborate effectively with internal and external stakeholders.
- Strong presentation skills and ability to communicate findings to non-technical audiences.
- Strong analytical and problem-solving skills.
Preferred Requirements
- 3 years of experience gathering and interpreting information to support process or operational improvements
- 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance
- 3 years of experience in business analysis, operations support, or a related analytical role.
- Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products.
Home Office Requirements
- Maximus provides company-issued computer equipment and cell phone
- Reliable high-speed internet service
* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
* Minimum 5 Mpbs upload speeds
- Private and secure workspace
#ClinicalServices #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
68,000.00
Maximum Salary
$
75,000.00
Easy ApplySenior Tax Manager
Remote job in Tupelo, MS
Remote Opportunity for Candidates from Mississippi, Tennessee, Alabama, and Georgia
If you are looking for a leading innovative firm, that provides a culture and work environment that you are encouraged and supported to develop and grow in your career. An environment that has been described by team members as ethical, friendly, fast paced, and a fun environment that feels like family. A firm whose leaders' doors are always open for all team members, leaders that understand the importance of family, and leaders that support a true work life balance. Then look no further than Byrne Zizzi, CPA.
Byrne Zizzi, CPA, PLLC is a growing firm because we are a relationship focused, innovative firm with a focus on educating clients and team members to plan for the future and have been blessed to have built relationships with our current clients and partners that have referred us to new clients! We have offices located in Tupelo, Oxford, Houston, and Aberdeen.
We are looking for a Senior Tax Manager to join our growing firm that will be responsible for managing an increased volume of clients and projects tax plans, reports and compliance. Preparation and review of all tax filings and reporting in compliance with all regulations required. Evaluates tax implications of company activities and develop strategies to minimize tax obligations. Advises management on future changes to tax regulations and possible implications for the organization. Directly responsible for managing, training, and development of multiple direct reports which may include Associates, Senior Associates, and Manager.
Essential functions
Oversight of challenging and complex federal and state tax returns and final review of tax projects for individuals, partnerships, trusts, and corporations.
Managing an increased number of clients and projects to be completed.
Proven experience in effectively hiring and supervising professional staff.
Working with direct reports on setting clear deadlines and priorities.
Recognizing, coaching, and development and growth of direct reports.
Building and implementing new ideas and recommendations for continued improvement of processes for the betterment of our team members, clients, and Firm.
Deliver comprehensive, long-term tax strategies and consulting services.
Participate in the proposal process for potential new clients including the development of strategic tax planning.
Accurately scope a new project and construct a fee estimate/budget.
Effective prioritization of work based on deadlines and commitments; meets those deadlines and commitments by meeting productivity and efficiency standards.
Build, develop, and maintain positive client relationship by providing timely and unmatched client service while exceeding client expectations.
Assists in development of others by taking the time to teach other information/skills that are critical to their current and future work; makes yourself available to answer questions and is responsive.
Promote firm services to existing and prospective clients.
Effectively navigate various software programs and tools used by the firm.
Perform other duties as needed.
Competencies
Professional with excellent oral and written communication skills, including the ability to explain complex tax issues to others.
Attention to detail and dedication to producing quality work and avoiding negligent errors.
Proven experience in training, mentoring and developing of team members skills.
Demonstrates organizational and time management skills with proven ability to meet deadlines and commitments.
Builds long term, trusted, and respected relationships with clients and team members by being a team player who has demonstrated integrity, accountability, and confidentiality.
Ability to problem solve and develop solutions and adapt solutions to other similar circumstances.
Ability to work effectively with others and enhance team-orientated environment.
Proficient with MS Office Suite and ability to embrace and learn new technology with ease.
Supervisory responsibilities
Supervises multiple team members.
Work environment
The work environment is an air-conditioned office setting with lighting and minimal noise.
Physical requirements:
Sedentary work.
Requires the ability to operate standard office equipment and keyboards. Repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers.
Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading
Speaking - Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers through the telephone or in person.
Hearing - The ability to hear, understand, and distinguish speech and/or other sounds (alarms) in person or through telephone.
Must have the ability to walk short distances and drive a vehicle to other office locations or to meet with clients.
Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Travel required
May travel as needed to other Byrne Zizzi locations or to meet with clients at their location.
Required education and experience
Bachelor's degree in Accounting, Finance or related field.
A current CPA license.
Seven (7) years' tax experience at a CPA firm.
Two (2) years' experience leading others.
Preferred education and experience
Experience with Thompson Reuters Suite.
Intermediate to advanced experience with spreadsheets including creating formulas, using look up, and the ability to manage and analyze data.
Desire to grow professionally by taking ownership of career and technical development while actively networks professionally while maintaining existing contacts and associates.
Insurance Sales Representative (Remote/Hybrid | Local Territory)
Remote job in Pontotoc, MS
Job DescriptionInsurance Sales Representative (Remote/Hybrid | Local Territory)
Company: Compass Business Group Compensation: $75,000$95,000 per year (Draw Pay + Commission + Bonuses) Schedule: MondayFriday, occasional weekends as needed
Employment Type: Full-Time | Independent Contractor
About Us
At Compass Business Group, we help protect families, teams, and small businesses through supplemental insurance solutions. Our mission-driven team thrives on service, integrity, and results empowering you to make a meaningful impact while building a successful career.
If you're an EMT, firefighter, or public safety professional, you already know what it means to serve others under pressure. That same courage and commitment can translate into a rewarding new path in insurance sales.
What You'll Do
Build and maintain strong relationships with local business owners and clients
Conduct in-person consultations and engaging group presentations (1100+ attendees)
Manage your schedule, appointments, and follow-ups with professionalism
Collaborate with a supportive team while driving your own success
Achieve goals through consistent effort, service, and initiative
What We Offer
Comprehensive training & mentorship no prior sales experience required
Weekly draw pay, plus commissions, bonuses, and incentive programs
Leadership and advancement opportunities for high performers
Incentive trips, cash bonuses, and stock programs
Flexible schedule once your client base is established
A collaborative, purpose-driven culture where your work truly matters
Who You Are
Motivated by purpose, performance, and helping others
Professional, confident, and resilient under pressure
Excellent communicator comfortable presenting to individuals and groups
Licensed in Health & Life Insurance (or willing to obtain we reimburse licensing costs!)
EMT or firefighter experience is a strong plus
Why Join Compass
At Compass Business Group, we believe that courage and compassion are the foundation of great careers. You'll have the freedom to grow your income, the support to master your craft, and the opportunity to make a lasting difference in your community.
? Apply today to start protecting families and businesses while building a career that rewards service, purpose, and performance.
Learn more: ****************************
Sales Retention Account Associate - Florida Support
Remote job in Tupelo, MS
Work Situation
This will be a hybrid work situation, with a 50% in-office expectation. Our office address in Tupelo is: 499 South Gloster, Ste B2 - Tupelo, MS 38801.
Candidates need to be local to the area.
The work schedule is Mon-Fri 7am-4pm.
Quick Snapshot
In this position, you will become a retention expert! You'll split your time between inbound and outbound calls with our customer base to resolve issues and secure updated service level agreements, utilizing new technology to facilitate the outreach process. You will learn effective negotiation techniques that will enable you to “Save, secure, and convert” customers who want to cancel their contracts with us, while also upselling and closing new business when the opportunity arises.
About You (The Ideal Candidate)
You are extremely organized and have an innate ability to multi-task effectively. You love using the phone. You love to not only talk with people but want to truly help them. We're looking for a customer champion - someone who wants to listen to their needs and find ways that we can continue to service them better than anyone else in the industry.
Job Summary
The Account Associate I (AA) serves as a key point of contact for WM's Small/Medium business customers. Operating as part of a team-based queue, the AA focuses on retaining and growing the team's book of business. Through effective management of inbound call requests and proactive customer outreach, the AA maintains a net positive business performance by preventing customer cancellations and securing updated contract agreements. Success in this role is achieved through sound retention strategies, effective negotiation skills, and alignment with WM's growth objectives.
Essential Duties and Responsibilities
Communicates in a focused and compelling way that drives customers' thoughts and actions.
Utilizes appropriate change management processes to meet the demands of the sales role.
Controls sales assignments by allocating necessary time to retention and acquisition goals, requirements, and opportunities.
Explores alternatives to reach mutually beneficial sales agreements that gain customers' acceptance and commitment.
Contributes to individual and shared responsibilities in a team environment.
Navigates through multiple systems, sales tools, and processes ensuring accurate documentation when executing customer interactions.
Uses WM sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools.)
Analyzes reports as needed and/or handles general administrative duties as appropriate.
Qualifications
Required Qualifications:
High School Diploma or GED (accredited)
1 year Business-to-business account management, inside sales (phone based sales), and/or customer service experience that includes a sales component
Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Repetitive Motions
Eye/Hand/Foot Coordination
Sitting
Talking
Hearing
Work environment: This job will split time between working from home and in the office. When in the office, it's in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
Benefits
You'll receive a top-notch benefits package, including Medical, Dental, Vision, Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP), a fantastic company match on 401K (4.5% with NO vesting period), generous vacation and sick time, and
we'll also help pay for continuing your education!
If this sounds like the opportunity that you have been looking for, please click Apply.
Auto-ApplyMental Health Therapist - LPC/LCSW/LP
Remote job in Tupelo, MS
Job Description
Mental Health Therapist - LPC/LCSW/LP Sageberry Psychology is hiring experienced, independently licensed clinicians to support our growing client base. This position offers the flexibility to work remote, hybrid, or in-person, as well as the opportunity to build a caseload that matches your specialties and clinical strengths.
Responsibilities:
Provide individual therapy using evidence-based interventions
Conduct diagnostic assessments and create treatment plans
Maintain accurate, timely documentation in compliance with standards
Collaborate with clients to set goals and review progress
Participate in team consultations and professional development
Adhere to HIPAA, ethical, and legal requirements
Maintain active licensure and CE requirements
Qualifications:
Master's or Doctoral degree in Counseling, Social Work, Psychology, or related field
Unrestricted Mississippi license (LPC, LCSW, or LP)
Experience with diverse populations preferred
Strong clinical reasoning and familiarity with EHR systems
Excellent communication and organizational skills
Ability to work independently and within a multidisciplinary team
What We Offer:
Flexible work structure (remote, hybrid, or in-person)
Competitive compensation
Collaborative and supportive clinical environment
Client assignments based on clinical competencies
Opportunities for growth and continuing education
Administrative support for scheduling and billing
How to Apply:
Apply now to this ad. Submit your resume/CV, cover letter, references, and proof of licensure to *********************** if not included with your resume file submitted.
#hc211170
Easy ApplyApplication Development Manager
Remote job in Tupelo, MS
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Application Development Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life:
We are seeking a highly skilled and motivated individual to join our team as an Application Development Manager. In this role, you will manage multiple development teams, ensuring that all teams adhere to MMA coding standards and best practices while building enterprise-level applications. You will oversee the design, coding, testing, and debugging of new and existing applications, fostering a culture of quality and innovation. Additionally, you will promote agile ways of working, which enhances collaboration, accelerates delivery, and improves responsiveness to changing business needs. You will also guide your teams in development initiatives and solutioning efforts, while providing Level 2 and Level 3 application support and escalating risks and issues as appropriate. A security-first mindset is essential in designing, creating, and developing applications. If you are passionate about technology and thrive in a fast-paced, collaborative environment, we would love to hear from you.
We will count on you to:
* Become an integral part of an innovative and passionate Custom Application Development Team, enhancing the business through collaboration, innovation, creative solutioning, and delivery excellence.
* Oversee the design, coding, testing, and debugging of new and existing applications, ensuring all teams adhere to coding standards and best practices with a security-first mindset.
* Lead and support development initiatives across multiple teams, navigating complex projects and consistently delivering high-quality enterprise-level products.
* Promote the development of reusable code to decrease time to market while ensuring uniformity and scalability across applications.
* Foster a culture of security awareness, ensuring that security best practices are integrated into all development processes.
* Champion agile practices to enhance collaboration and responsiveness within teams, driving efficiency and adaptability.
* Embrace servant leadership, empowering teams to take ownership of their work and encouraging continuous improvement.
* Mentor and guide junior developers, fostering a culture of learning, collaboration, and continuous improvement within the teams.
Our future colleague:
* Proven track record of successfully delivering highly scalable digital products.
* Strong relationship-building skills with all stakeholders, including internal project teams, business analysts, product owners, scrum masters, developers, and testers.
* Experience in delivering complex software products within an Agile environment.
* Proficient in utilizing Azure and/or AWS public cloud technology stacks.
* Skilled in object-oriented, full-stack programming with languages such as Blazor, C#, .NET, IIS, SQL, and NoSQL databases.
* Expertise in building distributed systems at scale using microservices architecture.
* Knowledgeable in API design and implementation, as well as management systems like Apigee and Informatica.
* Familiar with container technologies, including Docker and Kubernetes.
* Experienced in continuous integration and build/test automation, leveraging tools such as Azure DevOps, GitHub Actions, and JFrog Artifactory.
* Passionate about exploring new technologies and trends in open source, UI, AI, and related fields.
These additional qualifications are a plus, but not required to apply:
* Bachelor's Degree in Computer Science, a related degree, or relevant experience.
* 10+ years of development experience, 5+ years of management experience, ideally in or relating to the Insurance Broker Industry.
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Remote work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: **********************
Follow us on social media to meet our colleagues and see what makes us tick:
* ************************************
* **********************************
* *******************************************************
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Remote
The applicable base salary range for this role is $98,900 to $173,000.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until: December 22, 2025
Remote Entrepreneur - Build Your Own Book of Business
Remote job in Tupelo, MS
Are you an entrepreneur at heart with a drive to build your own business and control your income? We're looking for motivated, independent sales professionals ready to take ownership of their success in the life and health insurance industry.
This is a remote, 1099 position with unlimited earning potential, world-class training, and full agency-building opportunity.
What You'll Do
Connect with clients remotely to understand their insurance needs.
Offer tailored solutions to meet client's needs and budgets.
Manage your own leads and schedule - complete autonomy.
Build long-term client relationships and grow your personal book of business.
(Optional) Recruit and mentor others to grow your own agency.
What We Provide
Proven training & mentorship from industry leaders.
Marketing systems to help you start fast.
Industry-leading carriers and products to serve every client need.
Flexible remote work - set your own hours and income goals.
Path to build your own agency and earn override income.
What We're Looking For
Entrepreneurial mindset - self-starters who want ownership, not a job.
Excellent communication and people skills.
Goal-oriented with a drive to win and grow.
Licensed in life insurance (or willing to obtain quickly).
Sales experience is a plus, but mindset and work ethic matter most.
Compensation
1099 / 100% Commission-Based (no cap on earnings).
Top producers earn six figures+ annually.
Bonuses and overrides available for team builders.
Ready to Build Your Future?
If you're ready to create financial freedom and build something you own, apply today.
Take control of your income, your schedule, and your success.
Requirements
Coachable
Passion for learning and personal growth
Excellent computer skills
Good communicator
Self-driven
Strong work-ethic
Benefits
World class training
Mentorship
Management Opportunities
High Earning Opportunity
Bonuses
Trips
Life Insurance
Medical/Dental/Vision Group Plans available
Quality Control Analyst (January 2026) - Veterans Evaluation Services
Remote job in Tupelo, MS
Description & Requirements Maximus is currently hiring for Quality Control Analysts to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Quality Control Analyst is responsible for reviewing Medical Disability Examination ("MDE") reports and Disability Benefits Questionnaires ("DBQs") generated by medical providers for veterans evaluated on behalf of the Department of Veterans Affairs (the "VA"). A Quality Control Analyst works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA.
Due to contract requirements, only US Citizens or a Green Card holder can be considered for this opportunity.
This class is scheduled to begin on Tuesday, January 20, 2026, no alternate start dates are available.
Essential Duties and Responsibilities:
- Review MDE (Medical Disability Examination) requests for consistency with the DBQ.
- Review MDE reports and DBQs (Disability Benefits Questionnaires) for completeness and typographical and grammatical correctness.
- Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA.
- Verify that any special requests or necessary second reviews have been completed, consistent with the VA's preferences.
- Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report.
- Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken.
- Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider's training or expertise, or has presented a problem/issue with the assigned medical provider.
- Consistently achieve weekly/monthly qualitative and quantitative goals set by management and VA.
- Must be willing and able to work the training schedule of 8:00 AM - 5:00 PM CT, Monday-Friday for 3-4 months with no absences required (this includes pre-planned vacations/trips/appointments etc.)
- This class is scheduled to begin on Tuesday, January 20, 2026, no alternate start dates are available.
- Must be willing and able to work overtime as needed
- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment.
- Must currently and permanently reside in the Continental US
- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.
Home Office Requirements Using Maximus-Provided Equipment:
- Internet speed of 20mbps or higher required (you can test this by going to (******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- Two (2) years of Quality experience may substitute for educational requirement.
- Experience in Healthcare, Quality preferred.
- Intermediate knowledge of medical terminology.
- Excellent written and oral communication skills.
- Excellent analytical skills and attention to detail.
- Excellent multi-tasking skills.
- Excellent organizational and prioritization skills.
- Proficient in the use of Microsoft Office Products.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
21.64
Maximum Salary
$
30.30
Easy ApplyRemote Data Collection Coordinator
Remote job in Tupelo, MS
We are looking for dependable, trustworthy individuals from various work experience backgrounds such as customer service, administrative assistant, nurse, construction and others to participate in various research studies to be conducted either at home over the internet or locally in person no more than 25 miles from your home.
This is an entry level position requiring no prior experiences.
The hiring company conducting the research will rely heavily on employee / contractor participation and feedback in order to make critical business decisions in areas including but not limited to marketing and product development.
We expect you to show up on time, listen to and follow instructions carefully and complete each assignment taken.
Research Participant responsibilities are:
Show up on time to all assignments.
Completely understand each and every task given before beginning task
Answer all questions fully and honestly.
Review and verify for correctness all entered data
Participate in each and every assignment until the end without missing a single appointment.
Research Participant responsibilities are:
Access to the internet
Access to a computer, phone or have reliable transportation.
Good understanding of the English language
Must be able to follow written and/or oral instructions completely
High school degree or equivalent is recommended but not necessary
Research Participant compensation:
up to $3,000 per completed multi-session study
up to $250 per hr. for a single session study
Please, be sure to check your email for instructions from us once you have applied.
Training Coordinator
Remote job in Tupelo, MS
Description & Requirements Maximus is seeking adaptable and detail-oriented Training Coordinators to support virtual training delivery across a variety of contact center programs. In this role, Training Coordinators serve as key operational support for virtual training sessions, monitoring attendance, resolving technical issues, escalating classroom concerns, and assisting learners with system access and navigation challenges. Ideal candidates will be comfortable working in fast-paced virtual environments and using Microsoft Teams to ensure smooth and effective training experiences.
*Position is contingent upon contract award*
This is a fully remote role.
Equipment will be provided but must meet the remote position requirement provided below.
Must have the ability to pass a federal background check.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
- Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
- Maintain records of training activities, participant progress, and program effectiveness.
- Provide production floor support and answer questions.
• Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement.
• Troubleshoot technical issues related to audio, connectivity, and platform access.
• Escalate classroom concerns and technical disruptions to appropriate teams for resolution.
Minimum Requirements
- High School diploma or equivalent with 1-3 years of experience.
- Bachelor's degree preferred.
- May have additional training or education in area of specialization.
• Experience supporting virtual training sessions using Microsoft Teams preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
17.83
Maximum Salary
$
29.50
Easy ApplyPIP Nurse Assessor - Remote
Remote job in Tupelo, MS
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
PIP Nurse Assessor - Remote
Monday to Friday - 09:00 - 17:00
£36,000
Do good. Be great as a nurse.
Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance?
About the role
As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives.
The role can be both challenging and rewarding, which is why we provide a tailored training programme* to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us.
Duties and responsibilities
Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life
Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits
Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision
Requirements
Valid NMC registration number
At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS
You MUST have the right to work in the UK - we cannot offer sponsorships
Excellent oral and written communication skills
Comfortable using computer software to type and produce detailed reports
What we offer
£36,000 salary
Flexible working - full-time and part-time
No bank holidays, evenings or weekends
A recognised accreditation with the University of Salford upon completion of training*
Leading maternity and paternity paid leave
Bank holidays plus 25 days' holiday with the option to buy or sell 5 days
Ongoing CPD, clinical development and reimbursed validation fees
£2,000 for referring a friend
Life insurance and Medicash Healthcare Cash Plan
In-person clinical conferences held annually
Join us and become part of a team that's making a real difference to people's lives.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
36,000.00
Maximum Salary
£
36,000.00
Inbound Virtual Customer Service Agent
Remote job in Tupelo, MS
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following scripts and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************