The American Osteopathic Association (AOA) has two 100% remote 10-week summer research internship positions opening up. The internships are an opportunity to gain hands-on experience by assisting in research projects, engaging in literature reviews, data collection, data analysis, reporting, and potentially contributing to conference presentations and/or publications.
The Intern Research Associate program at the AOA is for those currently enrolled in a Master's or PhD program in fields such as psychometrics, measurement, statistics, l/O psychology, or data science. This fully remote 10-week internship beginning June 2026 involves working closely with experienced psychometricians and assessment experts. Interns will gain hands-on experience with AOA data and research projects that support the organization's mission of advancing the distinctive philosophy and practice of osteopathic medicine. The Certifying Board Services (CBS) department serves 73 certification and certificate programs across 15 specialty certifying boards.
Interns will work and collaborate with the psychometric and assessment teams of the CBS department to support the AOA's research agenda. The role provides an opportunity to support operational and research initiatives and offers practical experience in certification testing. Research topics may include exam design and development, administration and supportive validity studies for our certification and osteopathic continuing certification exams.
Responsibilities
Interns will work closely with the psychometric and assessment teams to develop a research plan for the internship.
Over the 10 weeks, interns will attend weekly meetings with their supervisor to discuss progress and address questions, and with one or more research project teams to discuss ongoing work.
Activities may include conducting and writing literature reviews, data gathering/cleaning, programming in R or Python, item and exam analyses with CTT and IRT, performing statistical analyses such as DIF or regression analysis, writing reports, and delivering presentations.
At the conclusion of the internship, all files and equipment will be returned to the AOA.
Current topics of interest to the AOA's Certifying Board Services:
Application of AI in test assembly, content development, measurement and assessment fields
Detecting compromised exam content
Longitudinal assessment
Detecting bias in exam content
Qualifications
Candidates must be actively pursuing a Master's or PhD degree in Educational Measurement, Statistics, I/O Psychology, or a related field and have completed a minimum of 75% of required coursework towards their Master's or 50% of required coursework towards their Ph.D.
Recommendation of advisor, department chair, or other academic recommendation from current program of study
Familiarity with Item Response Theory (IRT), Rasch modeling, Classical Test Theory, DIF analysis, and psychometric principles
Intermediate programming skills in R and/or Python
Strong research and analytical skills with attention to detail
Interest in educational measurement, certification testing, LLMs, or data forensics
Collaborative team player
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
American Osteopathic Association is unable to sponsor work visas at this time.
$35k-52k yearly est. 20h ago
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Key Account Director I (Hybrid)
American Medical Association 4.3
Chicago, IL jobs
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Key Account Director I (Hybrid) on our Health Solutions team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
As a Key Director 1 (Hybrid), you will contribute to the growth, vitality, and prominence of the American Medical Association by exceeding Database Licensor (DBL) Royalty Revenue and Contribution Margin targets within assigned strategic accounts through the distribution of DBL licenses and other HSG solutions. Manage and develop relationships with key decision-makers in assigned accounts. Develop and execute a strategic account plan for each assigned account that provides the blueprint and value map for our engagement. Negotiate and oversee contracts that protect the AMA brand and tax status and ensure compliance with the DBL license models. Represent the Voice of the Customer to the AMA, serving as a central point of contact for assigned customers and promote “One AMA” initiatives to assigned customers including: the Integrated Health Model Initiative, the Physician Engagement Network, Health 2047, Diabetes Prevention Program and Steps Forward Content. Collaborate closely with non-DBL sales and account management teams, legal, finance, marketing, and product management.
RESPONSIBILITIES Account Management
Independently develop and maintain an integrated “One AMA” Strategic Account Plan for each key account, identifying customer strategies and initiatives, identification and development of new revenue opportunities
Build and nurture relationships with senior executives and key contacts in assigned accounts/distributors
Identify key customer contacts and engagement plans, and provide an overall roadmap to bring value to our customer
Accurately forecast HS revenue to senior management
Ensure that DBL royalty payments are provided as outlined in agreements
Document activities, contacts, and revenue opportunities in Salesforce in a timely and accurate manner along with other reports such as expense reports
Develop and deliver compelling business proposals and presentations.
Negotiate contracts with clients; ensuring that they are completed in a timely, consistent, and transparent manner that drives revenue while protecting the AMA brand and integrity
Develop and present key account updates and quarterly business reviews to AMA senior leadership, highlighting performance trends, risks, opportunities and strategic action plans.
Product Management
Ensure product management has the market information necessary to deliver best‑in‑class solutions to address market needs and trends
Represent AMA at association meetings, tradeshows, and product fairs, and other projects as assigned
May include other responsibilities as assigned
REQUIREMENTS
Bachelor's degree in a health‑related field or business required
10+ years of specialized experience of account management experience in healthcare services, content, and/or technology.
Demonstrated knowledge and successful utilization of professional sales processes such as strategic selling or consultative sales practices with single and large client groups.
Experience managing complex, strategic accounts and interacting with the C‑suite.
Excellent business management skills including forecast accuracy and pipeline development
Excellent communication, presentation, critical thinking skills with the ability to articulate complex concepts to senior executives
Self‑motivated, analytical, highly organized, and detail‑oriented with the ability to troubleshoot and problem solve effectively
Interpersonal skills and temperament to navigate across large, complex organizations with the demonstrated ability to display and thrive in a culture of excellence and accountability
Proficient in MS Office products and Salesforce
Able to work a flexible schedule with occasional travel
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $143,514.00-$193,851.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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$143.5k-193.9k yearly 20h ago
Pharmacy Clinical Program Lead - VBC
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Pharmacy Clinical Program Lead provides strategic leadership and subject-matter expertise in optimizing medication management and integrating pharmacy best practices into a value-based nephrology care model. In a centralized, non--patient-facing role, the Lead advances medication therapy management (MTM) strategies, medication adherence initiatives, and champions population health programs for individuals with chronic kidney disease (CKD) and end-stage renal disease (ESRD).
This position leads collaboration with multidisciplinary care teams--including physicians, nurses, dietitians, social workers, care coordinators, and organizational leadership--to ensure that medication-related risks, costs, and barriers are systematically identified and addressed. The goal is to improve therapeutic outcomes, optimize cost-effectiveness, and enhance value-based care (VBC) performance. The role is 40% clinical program development and 60% central clinical consultative.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Program Development and Integration
Partners with OCMO sponsor and Ops Excellence to design, implement, and refine pharmacy-led Initiatives, including MTM protocols, and adherence initiatives.
Provides insight on the integration of medication-related risk stratification tools into population health strategies.
Provide insight and implement population health medication strategies to address common medication-related challenges in CKD and ESRD, such as hypertension, anemia, mineral bone disorder, and diabetes management.
Develop enterprise-wide resources -- such as drug utilization review protocols, patient-friendly medication education materials.
Clinical Leadership & Patient Consultation
Serve as the organization's central expert for nephrology-related pharmacotherapy..
Provide case consultation and guidance to physicians, nurses, and care teams regarding complex medication regimens, potential drug-drug interactions, high risk-medication reviews, and therapy optimization.
Collaborate with care teams to address adherence barriers such as cost, access, literacy, and side effects.
Policy, Procedure & Compliance
Develop pharmacy policies, procedures, and clinical protocols aligned with VBC goals and national best practice standards (ASHP, CMS, FDA).
Ensure compliance with medication safety, and regulatory requirements.
Education & Capacity Building
Design and deliver training for care teams on pharmacotherapy in CKD and ESRD, medication safety, and adherence support techniques.
Create educational toolkits for clinicians and patients to support safe, and effective
Relationship Management
Foster effective relationships with internal USRC pharmacy partners.
Partner with quality and affordability teams to identify opportunities to improve clinical outcomes and reduce medical and pharmacy spend through targeted interventions.
Participate in provider meetings, engage Medical Directors, and contribute to quality improvement initiatives.
Quality Measurement & Program Impact
Partner with analytics teams to define benchmarks for medication-related outcomes (e.g., adherence rates, , medication error reduction).
Lead the creation of pharmacy performance dashboards and contribute to quarterly and annual VBC performance reports.
Monitor prescribing & adherence trends, identify gaps in medication therapy, and recommend program adjustments to improve effectiveness.
Expectations:
Regular and reliable attendance is essential.
Commitment to professional development and continuous improvement.
$73k-134k yearly est. 1d ago
Clinical Specialist
U.S. Renal Care 4.7
Remote
The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
· Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals.
· Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested.
· Assess and integrate clinical policy and regulatory requirements in acquired clinic(s).
· Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies.
· Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives.
· Perform duties as assigned to meet the patient care or operational needs of assigned clinics.
OUTCOMES
· Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals.
· Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations.
· Assist with developing, implementing, and improving quality and productivity goals and measures.
· Work with Administrators and regional management to ensure optimal patient care and regulatory compliance.
· Remain current with dialysis industry and technology.
· Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics.
OPERATIONAL
READINESS
OPERATIONAL
READINESS
(cont.)
· Knowledge of and remain current with federal, state, local laws and regulations.
· Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews.
· Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
· Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
· Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific).
· Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
· Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards.
· Assist with developing, implementing and monitoring of clinical, education and QAPI policies.
· May assist with policy/procedure revisions and dissemination of new and revised policies.
· Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems.
· Be familiar with all emergency equipment and emergency operational procedures.
· Use appropriate safety measures including personal protective equipment as necessary.
· Be familiar with OSHA regulations.
PARTNERSHIPS
· Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
· Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region.
· Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management.
· Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met.
· Maintain a positive/collaborative relationship with physicians, state agencies and the community.
· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
· Respond effectively to inquiries or concerns.
STAFF DEVELOPMENT/ RETENTION
· Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
· Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices.
· Review IntraLearn assignments and compliance reports; communicate results to facility management as needed.
· Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education.
· Perform clinical education of new hires as needed or requested.
· Provide clinic based in-service programs as needed or requested.
· Coordinate and conduct charge nurse training and preceptor training programs as directed.
· Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
· Effectively communicates expectations; accepts accountability and holds others accountable for performance.
$47k-86k yearly est. 1d ago
PAR Collections, Medicaid AR Follow-up
Fresenius Medical Care North America 4.3
Mesa, AZ jobs
You will be able to work remotely from your home location in the _United States_ **PURPOSE AND SCOPE:** The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Under general supervision, identify and resolve routine outstanding claims.
+ Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
+ Assist in the resolution of outstanding payments from past due accounts.
+ Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
+ Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
+ May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
+ May mentor other staff as applicable.
+ Assist with various projects as assigned by direct supervisor.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally lift and/or move up to 50 pounds.
**EDUCATION** **:**
+ High School Diploma required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ 1 - 2 years' related experience.
+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.
+ Detail oriented with good analytical and organizational skills.
+ Good interpersonal skills with the ability to work cohesively within a team environment.
+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com) (*******************************************************************
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
$57k-79k yearly est. 38d ago
Director Administrative Operations (Hybrid)
American Medical Association 4.3
Chicago, IL jobs
Director of Administrative Operations (Hybrid)
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional association of physicians and a non‑profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people‑first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility.
We have an opportunity at our corporate offices in Chicago for a Director of Administrative Operations (Hybrid) on our AMA Insurance team. This hybrid position reports into our Chicago, IL office and requires a presence in office three days a week.
As the Director of Administrative Operations, you will ensure delivery of outstanding customer service and develop operational requirements, processes, and technology that provide essential customer service outcomes. As a member of the AMA Insurance leadership team and advisor to the GVP and General Manager of AMA Insurance, you will identify and execute business‑wide initiatives to set direction for new products, customer acquisition, and growth. This role requires a deep understanding of the overall operations of a life/health insurance company and must be well‑versed on regulatory and contractual requirements impacting the industry.
RESPONSIBILITIES: Staff Management and Leadership
Oversee hiring, training, and performance management for the Administrative Operations management team and their customer service (call center), claims, and operations teams.
Facilitate and oversee the performance management process including setting department and individual goals, performance reviews, development plans, and corrective action.
Create a culture and processes to delivereme a comprehensive and seamless service experience to all customers measured by satisfaction‑survey KPIs.
Oversee education, coaching and training including systems, processes, contract interpretation, and industry issues such as HIPAA, Fraud, and Unfair Claim Settlement Practices.
Prepare department budgets and operate within budget expectations.
Process Oversight and Improvement
Continually improve the customer experience by evaluating and redesigning system and business processes to enhance operational efficiency, increase productivity, and drive engagement.
Support new product opportunities by assessing operational feasibility and identifying and creating workflow process and system requirements.
Compliance
Accountable for compliance with regulatory, legal and contractual requirements, enforcing effective policies and procedures that comply with state and federal insurance regulation.
Function as the subject‑matter expert on insurance company guidelines, including an in‑depth understanding and ability to interpret and apply insurance contract provisions to business processes, carrier manuals and procedures, and standard insurance industry business practices.
Review and respond to escalated issues - complaints to regulators and AMA/AMA Insurance executives.
Relationship Management
Liaise with insurance carrier partners, TPA clients and vendors to ensure AMA Insurance meets administrative obligations.
Provide support for all internal and external audits.
Function as AMA Insurance liaison for interactions with the AMA Facilities Management Department.
REQUIREMENTS:
Bachelor's Degree required; business administration or related field preferred.
10+ years of experience heading an insurance operations team in a life and/or health insurance company, large brokerage gegarande, or third‑party administrator required.
Experience must include customer service, underwriting/certificate issue, life/health claims adjudication, contract interpretation and compliance, training, and business‑requirement development; Life, Disability, Medicare Supplement product experience required.
Proven success facilitating progressive organizational change and development.
Utilize a strong mentoring, coaching, and influencing style to engage and lead across all levels of the organization; leads effective training programs to support compliance and customer service.
Knowledge of customer service and call‑center processes; insurance administration and claims systems.
Directly manage relationships with TPA clients, management teams of insurance company partners, and vendors that support business operations.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation. commerciële
This role is an exempt position. The salary range is $152,939‑$206,519. Pay will be determined by a variety of factors including business considerations, geographical location, and candidate qualifications. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. uphe all qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity, or veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
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$72k-90k yearly est. 1d ago
Senior Cybersecurity Engineer
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
As a member of the Information Security team, the Senior Cybersecurity Engineer is responsible for protecting the company from intrusions, malware, threat actors, and other forms of cyber attacks. The cybersecurity engineer will be involved in supporting efforts to implement new security solutions and enhance existing solutions through all phases of the project lifecycle.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Researches, designs, and implements cyber security solutions and products that comply with all applicable security policies and standards
Works with IT and internal and external business partners to ensure that security is factored in the evaluation, selection, installation and configuration process of hardware and software
Analyzes and makes recommendations to improve network, system and application architectures
Examines network, server, and application logs to determine trends and identify security incidents
Assists in the review and update of cyber security policies, architectures and standards
Assists in responding to audits, penetration tests and vulnerability assessments
Tests new computers, software, switch hardware and routers before implementation to ensure security
Provides incident response support, including mitigating actions to contain activity and facilitating forensics analysis when necessary
Supports the creation of business continuity/disaster recovery plans, to include conducting disaster recovery tests, publishing test results, and making changes necessary to address deficiencies
Conducts network monitoring and intrusion detection analysis using various computer network defense (CND) tools, such as intrusion detection/prevention systems (IDS/IPS), firewalls, host-based security system (HBSS), etc.
Troubleshoots system and network configuration for security related tools and platforms
Works with app dev, systems and network teams to assist with integration of security products and platforms
Supports ongoing functional and performance tuning efforts for SIEM, EDR, DLP, SEG, and Vulnerability Management solutions and platforms.
Reviews alerts and data from sensors and documents formal, technical incident reports
Conducts log-based and endpoint-based threat detection to detect and protect against threats coming from multiple sources
Deploys cloud-centric detection to detect threats related to cloud environments and services used by the organization
Works with threat intelligence and/or threat-hunting teams
Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.
$87k-123k yearly est. 1d ago
.Net Developer
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The .Net Developer will be responsible for building and enhancing our in-house applications using C#
and VC++, including anything from back-end services to their Front End interfaces. The .Net
Developer will primarily be responsible for designing and developing various modules and
coordinating with the rest of the team working on different layers of the applications. A commitment
to collaborative problem solving, sophisticated design and quality product are essential in this position.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Translate application user stories and use cases into functional application modules
Design, build, and maintain efficient, reusable, and reliable C# and VC++ code
Ensure the best possible performance, quality, and responsiveness of applications
Identify bottlenecks and bugs, and devise solutions to these problems
Develop new tools/modules which improve productivity of Clinicians thus improving quality of patient care
Enhance various analytics software components enabling better revenue collection
Stay plugged into emerging technologies/industry trends and apply them in providing efficient operational software solutions
Enhance our current iOS and Android applications, used by our field personnel and physicians, to include new functionalities improving patient care
Data Modeling to ensure solutions cover various Business and Operation scenarios
$76k-104k yearly est. 1d ago
Analyst, Operations Data
U.S. Renal Care 4.7
Remote
The Operations Data Analyst is responsible for compilation and reporting of data to include trend analysis and identification of clinical operational expense control and revenue opportunities. This position will work directly with the leadership teams to model financial performance, analyze data and results, identify issues and trends, and provide recommendations that will impact and drive the overall performance of the regional operation.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Responsible for the financial analysis and metrics reporting strategy for regional operations.
Develop, modify and maintain data tools to identify operational issues and trends and support regional operation decision making.
Identifies and assesses operational trends and opportunities through financial and data analysis and recommends next steps to executive team:
Provides data-based analysis and insights to support clinical opportunities for expense controls (labor, capital expenditures, repair/maintenance costs, etc.) and trends associated with low performing clinical programs.
Develops and maintains financial models that support the assessment and underlying valuation of operational opportunities (labor, expenditures, etc.)
Develops comprehensive analytical summaries highlighting recommendations for next steps in order to move opportunities through the internal executive approval process
Prepares key analysis and materials for JV partners, Operations, and executive team:
Utilizes insurance operations tracking reports to provide data-based analysis/materials for Partnership meeting packets
Develops and distributes weekly/monthly reporting packages for patient no show and missed treatments, weekly purchasing trackers, insurance operations reports, and human resource reports as applicable
Participates in ad hoc strategic projects
Collaborates with various leadership teams to determine operational trends and opportunities.
Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.
$60k-92k yearly est. 1d ago
SVP, Home Therapies
U.S. Renal Care 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Senior Vice President (SVP) of Home Therapies Operations provides national strategic, operational, clinical, and financial leadership over all aspects of home dialysis, including Peritoneal Dialysis (PD) and Home Hemodialysis (HHD). This executive role is responsible for scaling U.S. Renal Care's home therapies programs across all markets, ensuring sustainable growth, best-in-class patient outcomes, and full compliance with regulatory standards.
The SVP works cross-functionally with the Office of the Chief Medical Officer (OCMO), Operations, Business Development, Clinical / Technical Services, and other corporate leaders to elevate home dialysis as a core pillar of the USRC's value-based care strategy. A critical element of this role is partnership with the Clinical Services (CS) team to identify and advance quality goals, clinical priorities, and workforce training needs, ensuring alignment between strategy, operations, and quality. The SVP is a passionate advocate for patient-centered, technologically enabled care delivery and plays a key role in shaping the USRC's strategic roadmap for home therapies.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Enterprise Strategy
Lead the development and execution of the national strategy for home dialysis, aligned with enterprise goals and emerging industry trends.
Identify opportunities to scale home therapies programs through market development, innovative partnerships, payer engagement, and digital care expansion.
Collaborate with the executive team to integrate home dialysis into the broader continuum of care, positioning it as a preferred modality for eligible patients.
Develop and implement aggressive growth strategies to significantly expand the reach and adoption of home dialysis programs nationally.
Identify and execute market penetration and service line expansion initiatives that contribute to year-over-year growth in home therapies.
Establish key performance indicators (KPIs) tied to growth, efficiency, and quality to drive scalable operations across diverse geographic regions.
Effectively partner with Division Presidents on market strategy and potential joint venture (JV) relationships and strategic expansion efforts.
Executive Operations Oversight
Oversee national operational performance, ensuring the delivery of consistent, high-quality, and financially sustainable home dialysis services across all markets.
Own P&L for the home therapies business segment and ensure alignment of budgetary goals with strategic priorities.
Drive standardization, scalability, and operational excellence in home program delivery, training infrastructure, logistics, and workforce deployment.
Collaborate with Supply Chain to lead the management of strategic vendors, with a focus on home-specific processes and emerging technologies.
Develop and oversee asset management strategies to minimize equipment loss and related financial impacts.
Clinical Innovation & Regulatory Leadership
Champion the delivery of high-quality care through robust clinical standards, safety protocols, remote monitoring systems, and evidence-based practices.
Ensure national compliance with CMS, HIPAA, and all regulatory guidelines relevant to home-based care.
Partner with legal, compliance, and quality leaders to anticipate regulatory changes and proactively address risk.
Leadership & Talent Development
Build and lead a high-performing leadership team across regional home therapy operations, clinical services, and support functions.
Develop and scale leadership and training programs to support workforce development in home dialysis roles.
Promote a culture of innovation, collaboration, accountability, and continuous improvement.
Technology & Digital Enablement
Lead the adoption and integration of digital tools and platforms to enhance remote patient care, improve operational visibility, and support patient autonomy.
Partner with IT, product, and clinical teams to evaluate and implement emerging technologies that advance the home dialysis experience.
Forge strategic partnerships that accelerate growth opportunities, increase patient access to home therapies, and enhance the USRC's market position.
Stakeholder Engagement & Industry Leadership
Represent the organization in national forums, policy discussions, and strategic partnerships that promote the expansion and adoption of home dialysis.
Cultivate strong relationships with nephrologists, provider partners, payers, health systems, and technology vendors.
$173k-276k yearly est. 1d ago
Analyst - Corporate Strategy
Fresenius Medical Care North America 4.3
Dallas, TX jobs
You will be able to work remotely from your home location in the _United States_ **PURPOSE AND SCOPE:** The Analyst, Corporate Strategy will focus on complex problem solving and growth opportunities in the core and adjacent markets. The role requires, excellent problem solving skills, knowledge of Strategy discipline, good business acumen, and the ability to lead cross-functional teams in a matrixed organization. Specifically, key responsibilities will include: conducting strategic analyses and developing business plans for various product and service lines, facilitating integration of these plans into strategic planning process and leading cross functional teams in problem solving of complex and high-impact issues.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ As a highly skilled specialist, contributes to the development of concepts and techniques.
+ Completes complex tasks in creative and effective ways.
+ Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues.
+ Makes recommendations for new procedures.
+ Involved with planning, preparation and final execution of communications.
+ Often acts as a facilitator and team leader.
+ Research industry trends and conduct strategic analyses.
+ Lead nimble cross-functional teams to explore, evaluate, and analyze ideas.
+ Translate ideas into opportunities worthy of investment.
+ Develop business/strategic plans in partnership with executive team.
+ Present business plans to Sr. Executives.
+ Facilitate the process for prioritization and selection of new opportunities for investment.
+ Source ideas from a variety of internal (i.e. employees) and external (i.e. industry analysts, market scans) sources.
+ Assist with developing longer term transformational strategy to pursue new opportunities and address changes in healthcare market.
+ Raise the level of strategy skills across the organization by advising leaders and sharing appropriate best practices, tools and frameworks.
+ Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
+ Assist with various projects as assigned by direct supervisor.
+ Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functio
**EDUCATION:**
Bachelor's Degree required
**EXPERIENCE AND REQUIRED SKILLS:**
+ 5 - 8 years' related experience; or a Master's degree with 3 years' experience; or a PhD without experience; or equivalent directly related work experience.
+ Experience in Management Consulting, Investment Banking, or Private Equity industries.
+ Quantitative skillset in market analysis & scenario modeling, development of business plans.
+ 6+ years' Healthcare industry experience is strongly preferred.
+ Experience and track record of success in identifying opportunities that have quantifiable and measurable success in business value creation within a mature market.
+ Strong inductive thinking ability - the ability "connect the dots" and to identify and recognize growth opportunities that are beyond the surface.
+ Structured deductive thinking- the ability to frame an ambiguous problem/opportunity in a logical and well-structured way.
+ The ability to identify the most important and consequential component of a problem and where there is value on important issues.
+ Related to the above, the right candidate will have a strong intuition and appreciation of what it takes to practically implement an opportunity given a set of organizational constraints.
+ Demonstrated ability to structure and lead projects with cross-functional teams, leveraging cross-functional expertise while exercising influence without formal power.
+ Ability to communicate to Execs with presence, passion and credibility.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com) (*******************************************************************
**EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
$60k-88k yearly est. 60d+ ago
Dialysis Registered Nurse, Home Hemo & Peritoneal RN - Floater
U.S. Renal Care, Inc. 4.7
Remote
The incumbent in this role is expected to float based on the needs of the organization determined by the Home Therapies Operations Excellence Team. The expected geography may include Illinois and all states east of Illinois. In addition, floating assignments are at least six (6) weeks and require overnight stays. The incumbent is expected to perform all duties of the role as outlined in the job description (e.g. opening, closing, working weekends, etc.).
The Home Therapy Registered Nurse -- Traveler, as qualified by federal and state regulations, travels to various U.S. Renal Care locations to provide patient training and ongoing support for all patients choosing a home dialysis modality. This position provides nursing relief/support for assigned programs on a temporary or short-term basis.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
· Participate in and support corporate initiatives that promote improved care and increase growth of the home department.
· Understand vendor product delivery methods and associated fees. Teach patients the importance of proper and timely order placement. Ensure patients receive all supplies in timely manner to not disrupt care.
· Assist with clinic and patient supply inventory, ensuring usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties.
· May assist with equipment management including equipment tracking and retrieval as needed.
· Perform duties as assigned to meet the patient care or operational needs of the program.
OUTCOMES
· May assist with improving patient outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes. May assist in obtaining data for the continuous quality improvement activities.
· Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner.
· May complete and document monthly review of patient medication profiles as directed. Administer medications as ordered by the physician.
· Provide patient education and follow up as needed.
· Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.
OPERATIONAL
READINESS
OPERATIONAL
READINESS
(cont.)
· Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements.
· Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
· Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications.
· May conduct home visits to assess the patient's home environment per policy and as needed to improve care.
· Inform (Direct Supervisor) and program Administrator of all incidents, conditions, and concerns related to patient care, staff and patient safety, and in accordance with company policy.
· Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations. Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.
· May assist with developing and implementing the patient plan of care with the interdisciplinary team.
· Participate in infection control monitoring, implementation, and recording as requested.
· Use personal protective equipment as necessary.
· Be familiar with emergency equipment and all emergency operational procedures. Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home.
· Communicate on-call system to patients and ensure patients have access to nursing support at all times. Teach patients the importance of timely communication.
· May perform on call nursing services, nights and weekends, on a rotational basis as needed or assigned.
· Flexible with staffing locations and hours to accommodate patient and USRC home program needs.
· Regular and reliable attendance is required for the position.
Home Hemodialysis Only:
· May coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program.
· May assist with ensuring required and appropriate water sampling is complete per policy and product requirements. Monitor and report water sample and culture results.
PARTNERSHIPS
· Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.
· Maintain a positive/collaborative working relationship with physicians, state agencies and the community.
· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
· Respond effectively to inquiries or concerns.
STAFF DEVELOPMENT/ RETENTION
· Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.
· May delegate tasks to competent licensed and unlicensed staff per applicable state practice act.
· Assist with staff training as requested.
· Lead staff in team concepts and promote a team effort.
$50k-96k yearly est. 1d ago
Director, Regional HR
U.S. Renal Care 4.7
Phoenix, AZ jobs
The Regional Human Resources Director provides strategic guidance and support to leadership in designated geographic regions regarding best practices on key HR functions including employee relations, affirmative action, employment law compliance, performance management, policy implementation, compensation, succession planning, change management, retention, talent development and conflict resolution. Leads and delivers high quality HR services to all levels of employees.
This is a remote position with travel to clinics. Candidates should reside in the Salt Lake City, UT, Denver, CO or Phoenix, AZ area.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Objectively and effectively manage and investigate highly sensitive and complex employee relations issues and provide recommendations for resolution to Leadership.
Align HR strategy with business goals; perform as internal consultant to leaders on organizational effectiveness and emerging HR initiatives.
Serve as a seasoned change agent with proven ability to drive and influence strong and seasoned business leaders and implement improvements.
Build strong working relationships with leadership, management and employees through proactive, thorough and timely response and resolution to all employee relations concerns.
Collaborate with and engage with HR subject matter experts including Compensation, Training, Recruiting to execute on strategic plans for assigned business areas.
Facilitate meetings, develop and present training programs on HR Related topics as needed.
Oversee the performance management process and provide managers with appropriate guidance on documentation, coaching, and performance improvement plans.
Provide policy guidance and interpretation of state specific and Federal labor law.
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.
May recruit, train, develop, and supervise personnel.
$73k-112k yearly est. 1d ago
Strategic Clinical Quality Manager - Alabama Home Therapies
Fresenius Medical Care North America 4.3
Pell City, AL jobs
**This is a remote opportunity within the Alabama Home Therapies operational area! The individual selected must reside in the Alabama Home Therapies territory. Travel required!** **PURPOSE AND SCOPE:** The Clinical Quality Manager is responsible for developing, implementing, and monitoring quality assurance and performance improvement (QAPI) programs to ensure the highest standards of patient care and regulatory compliance. This role oversees clinical outcomes, coordinates quality initiatives, ensures adherence to regulations, and collaborates with the interdisciplinary team to drive continuous improvement in patient safety and clinical quality performance. The scope of the clinical quality oversight of the position covers assigned treatment modalities (e.g. in-center, home modalities, or home hemodialysis and home peritoneal dialysis)
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Lead or participate in the clinic's Quality Assessment and Performance Improvement (QAPI) program in alignment with CMS, state, and organizational standards.
+ Develop and implement action plans to address deficiencies and improve care delivery.
+ Conduct regular audits and quality reviews to ensure compliance with clinical policies & procedures.
+ Facilitate staff education and training related to quality improvement, patient safety, and best practices.
+ Collaborate with physicians, nurses, dietitians, social workers, and leadership to support evidence-based clinical initiatives.
+ Prepare and present quality reports to clinic leadership and governing bodies.
+ Ensure accurate documentation, data collection, and reporting for internal and external stakeholders.
+ Promote a culture of accountability, safety, and continuous improvement within the clinic.
+ Manages the execution and achievement of Quality key performance indicators (assigned by Quality leadership team) and other clinical initiatives, interventions and standardized education materials with clinic teams within the assigned area(s).
+ Performs other related duties as assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Day-to-day work includes desk and personal computer work and interaction with facility staff and physicians.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ **Field:** The position requires travel between assigned facilities and various locations within the community, approx. 60%-80%.
Travel to Regional, Division and Corporate meetings may be required.
+ **Remote:** The position could require travel up to 10-15%
**SUPERVISION:**
+ None
**EDUCATION AND REQUIRED CREDENTIALS** **:**
+ Registered Nurse required
+ BSN or bachelor's degree in healthcare-related field preferred (or equivalent experience).
+ Certification in Nephrology Nursing or quality preferred
**EXPERIENCE AND SKILLS** **:**
+ 3+ years of dialysis experience required.
+ 2+ years' experience in a leadership role.
+ Strong organizational, critical thinking and customer service skills.
+ Demonstrated leadership competencies and adaptability to changes in priorities
+ Ability to work collaboratively with other members of the team, gain support and input while participating in quality improvement activities.
+ Strong verbal and written communications skills.
+ Ability to analyze and propose alternate solutions, assist in resolving sensitive to complex issues
**EOE, disability/veterans**
$58k-87k yearly est. 11d ago
Analyst, IT Business Systems
U.S. Renal Care, Inc. 4.7
Remote
The key and primary responsibilities of the IT Business Systems Analyst include: advising and interacting with project end-users and coworkers, documenting and assisting in the system flow, design considerations and implementation of assigned projects according to stakeholder requirements, and QA testing and verification.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Collaborate with various project teams to develop IT project requirements, and document into specifications and mock-ups that can be presented for development.
Promote USRC IT initiatives through documentation and communication.
Organize and manage assigned tasks to ensure goals are met.
Communicate clearly with project teams and departments about project developments.
Serve as a positive support contact for IT development and reporting.
Research problems and offer solutions or courses of actions to meet specified requirements.
Coordinate changing priority requirements for projects, as requested by the project sponsors and stakeholders.
Create and maintain project documentation, in alignment with USRC standards and tools.
Evaluate potential problems and technical hitches and recommend solutions to resolve issues that could affect project goals and outcomes.
Validate and organize testing of new development to confirm desired results before release.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.
$72k-97k yearly est. 1d ago
Home Therapy Specialist
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
Expected travel will be up to 70%. Preference is for candidates to live in California, Oregon, or Utah.
The Home Therapy Specialist provides expert oversight to ensure the safe, compliant, and high-quality delivery of home-based renal therapies. This role is responsible for monitoring clinical performance, patient outcomes, adherence to regulatory, licensing, and accreditation standards, including CMS Conditions for Coverage and state requirements across an assigned geographic region. The Home Therapy Specialist is a results-driven professional committed to implementing best practices that enhance patient safety and care outcomes. Additionally, the role supports education and competency development for clinical team members, promotes a culture of continuous improvement, and serves as a key resource for interpreting and applying regulatory and quality requirements.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Quality and Regulatory Excellence
Partner with quality teams and clinical experts to implement best practices that enhance patient outcomes and retention.
Collaborate with Clinical Specialists to align clinical policies with regulatory standards across assigned clinics.
Support the development, implementation, and monitoring of quality care processes to ensure compliance with company and regulatory standards.
Guide home nurses on current evidence-based practices, regulatory requirements, and maintaining an effective QAPI program.
Stay informed on all relevant federal, state, and local laws and regulations.
Partnership & Collaboration
Promote and exemplify USRC's mission, vision and values in practice.
Build and maintain positive relationships with regional management, physicians, stakeholders, and community partners.
Communicate expectations clearly, maintain accountability standards, and support team efforts to meet organizational goals.
Foster collaboration among clinical, quality, and operations teams to sustain high standards of patient care and program performance
Team Member Education
Collaborate with regional leadership and support entities to proactively identify educational needs.
Support education, competency validation, and ongoing development of clinical staff related to quality, safety, and regulatory compliance
Aid in modality specific class facilitation for new employee onboarding as needed
Patient Education
Serve as a collaborative resource for maintaining updated patient education materials related to home modalities
$48k-70k yearly est. 1d ago
Sr. Manager, Solution Architecture
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Senior Manager, Solution Architecture is responsible for designing and governing end-to-end technology solutions that align with enterprise architecture standards, business objectives, and regulatory requirements. Reporting to the Senior Director, Enterprise Architecture, this role plays a critical hands-on leadership role in shaping cloud, data, and AI-enabled solutions across the organization.
The Senior Manager, Solution Architecture brings deep technical expertise, particularly across Microsoft Azure and modern data platforms, combined with a strong consulting mindset. The role partners closely with engineering, data, analytics, cybersecurity, and business stakeholders to translate requirements into scalable, secure, and resilient solution architectures that support analytics, reporting, and AI/ML enablement.
Essential Duties and Responsibilities
Design end-to-end solution architectures for Microsoft Azure-based and hybrid cloud environments.
Define scalable, secure, and resilient architectures aligned with enterprise standards and healthcare regulatory requirements.
Produce high-quality architecture artifacts, including solution designs, technical blueprints, and reference architectures.
Design data architectures, including data pipelines, ETL/ELT processes, and integration frameworks to enable analytics, reporting, and downstream AI/ML use cases.
Collaborate closely with data engineering teams working with platforms such as Databricks, Snowflake, and native Azure data services.
$100k-150k yearly est. 1d ago
PAR Collections, Medicaid AR Follow-up
Fresenius Medical Care North America 4.3
Kennesaw, GA jobs
You will be able to work remotely from your home location in the _United States_ **PURPOSE AND SCOPE:** The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Under general supervision, identify and resolve routine outstanding claims.
+ Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
+ Assist in the resolution of outstanding payments from past due accounts.
+ Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.
+ Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.
+ May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
+ May mentor other staff as applicable.
+ Assist with various projects as assigned by direct supervisor.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally lift and/or move up to 50 pounds.
**EDUCATION** **:**
+ High School Diploma required
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ 1 - 2 years' related experience.
+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.
+ Detail oriented with good analytical and organizational skills.
+ Good interpersonal skills with the ability to work cohesively within a team environment.
+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com) (*******************************************************************
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
$52k-70k yearly est. 38d ago
Manager, Security Operations
U.S. Renal Care, Inc. 4.7
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
As a key leader within the Information Security organization, the Security Operations Manager is responsible for overseeing day‑to‑day security operations and ensuring the effective detection, investigation, containment, and remediation of cyber threats impacting the enterprise. This role manages a team of analysts, drives operational readiness, and strengthens the organization's security posture through continuous improvement, technical leadership, and cross‑department collaboration.
The Security Operations Manager must be capable of operating independently, demonstrating advanced critical‑thinking skills, strong analytical capabilities, sound judgment under pressure, and the ability to comprehend and address complex technical and organizational challenges without relying solely on predefined checklists or prescriptive workflows.
Responsibilities listed below represent the minimum expectations for this role. Additional duties may be assigned as necessary to support business, regulatory, or operational objectives.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Security Operations Leadership
Oversee day‑to‑day SOC operations across cloud, on‑premises, endpoint, and application environments.
Provide technical direction and operational leadership to SOC analysts.
Ensure all security events and incidents are managed consistently, accurately, and in alignment with organizational priorities.
Team Management & Development
Lead, mentor, and coach SOC analysts to support skill development, analytical capability, and operational maturity.
Assist in performance evaluations, guide career progression, and foster a culture of accountability and high performance.
Establish expectations for independent analysis, strong reasoning, and effective decision‑making by team members.
Incident Response Ownership
Direct and coordinate incident response activities, including investigation, containment, and remediation.
Provide real‑time guidance to analysts during high‑severity incidents and ensure timely, well‑documented resolution.
Serve as an escalation point for complex investigations or ambiguous threat scenarios requiring executive decision‑
Threat Detection, Monitoring & Analysis
Evaluate and enhance detection coverage, analytic depth, and SOC visibility.
Partner with threat intelligence, engineering, and architecture teams to refine detection logic and improve response capability.
Ensure SOC maintains awareness of emerging threats and incorporates relevant intelligence into operations.
Cross‑Functional Collaboration
Coordinate with IT Infrastructure, Networking, Application, Clinical, and Cybersecurity Architecture teams to support remediation activities.
Collaborate closely with Compliance and HR during internal investigations requiring log analysis, evidence gathering, or technical validation.
Support audit engagements, including SOC2 and regulatory requirements (e.g., HIPAA, NIST CSF), by providing evidence, insights, and technical expertise.
Process, Playbooks & Documentation
Develop, maintain, and continuously improve SOC playbooks, incident response procedures, and operational documentation.
Identify and eliminate operational bottlenecks, introducing process efficiencies based on experience and analytical insight.
Technology Ownership & Optimization
Oversee SOC technologies including SIEM, EDR/XDR, SOAR, threat intelligence platforms, and related detection or investigation tooling.
Ensure platform configurations, alerting logic, and integrations remain optimized for accuracy, visibility, and speed.
Analytics, Reporting & Metrics
Track SOC KPIs and operational metrics to effectively communicate security posture, incident volume, and response effectiveness.
Deliver concise, executive‑ready reporting on incidents, trends, risks, and opportunities for improvement.
AI‑Enablement & Automation Integration
Identify opportunities to leverage AI and automation to improve SOC efficiency, reduce manual workload, and strengthen response capability.
Explicit leadership of AI‑driven security solutions and responsible AI governance (frameworks, adoption, alignment with ERM/compliance).
Partner with engineering teams to integrate automation into investigation and response workflows.
On‑Call Requirement & After‑Hours Support
Participation in the on‑call rotation as needed by operational needs.
Incident response and CSIRT activation may require engagement during evenings, nights, weekends, or holidays.
Maintain readiness to support critical and high‑severity incidents requiring immediate leadership involvement.
Participation and engagement in tabletop exercises and risk assessments
Penetration testing participation (internal/external; cloud/mobile/app) with third-party vendors
Cloud security strategy definition and execution (posture management, tenant onboarding, compliance alignment).
Authoring enablement documentation for assessments and platform integrations.
Additional responsibilities may be assigned as necessary based on evolving technologies, threats, business needs, or regulatory requirements.
Upholds management goals of corporation by leading staff in team concepts and promoting a team effort.
Maintains effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.
Recruits, trains, develops, and supervises personnel.
Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Regular and reliable attendance is required for the job.
$44k-85k yearly est. 1d ago
Regulatory Lobbyist, Director I (Hybrid)
American Medical Association 4.3
Washington jobs
Washington, D.C. (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Washington D.C. for a Regulatory Lobbyist, Director I (Hybrid) on our Advocacy team. This position can be hybrid (working from both office and home), with a schedule to be determined by business needs requiring 3 days in office.
This position will maintain effective liaison with designated federal agencies, health care organizations, and coalitions involved with health-related programs. This position will focus on Medicare Advantage. Ensure AMA policies and positions are brought to the attention of appropriate government officials and related health care associations and coalitions. Ensure relevant information on government programs and coalition activities is brought to the attention of appropriate AMA officials.
RESPONSIBILITIES:
Develop and communicate documents influencing health care policies adopted by federal agencies
Identify and analyze emerging issues in proposed federal health care policy, including priority in terms of the AMA Advocacy objectives and their alignment with the administration's interests
Develop key issue objectives and communication plans to address those topics, collaborating across Advocacy and the AMA to develop messaging to policymakers, stakeholders, and others
Develop strategies to address issues
Develop thoughtful and thorough comment letters influencing policies adopted by the executive branch of the federal government, based on analysis of current and proposed health care regulations, physician & patient needs, and the health care environment
Engage policymakers to clarify or refine AMA comments, ensuring comments are incorporated to policies
Assist with the development of targeted web and social media education and advocacy opportunities
Manage relationships with policymakers and stakeholders
Initiate and maintain liaison with appropriate administration officials and health professional organizations in Washington to promote regulatory agenda
Advocate AMA positions to stakeholders and federal officials, and relay information to the AMA colleagues
Liaise with external organizations including identifying potential stakeholders and arranging conference participants and speakers
Brief stakeholders, AMA leadership, and Advocacy colleagues on priorities for federal advocacy
Monitor federal regulatory activities and ongoing activities of various federal programs
Prepare briefings for leaders representing the AMA in official meetings
Lead coalition meetings and make public presentations on behalf of the AMA, as appropriate
As subject matter expert, advise on regulatory proposals; educate AMA colleagues and others about Medicare Advantage policies and other issues of interest to patients and physicians
Serves as subject matter expert to assist our congressional colleagues in advocating AMA's positions in Congress
Provides expertise in developing resolutions to critical issues
Applies existing AMA Principles and Policy in the development of new ideas and assist AMA business unit understanding of federal policymaking and legislative and regulatory implications
May include other responsibilities as assigned
REQUIREMENTS:
1. Undergraduate degree required; Law degree or master's degree preferred in Public Health, Business or Political Science
2. 5+ years' experience working with a member of Congress, Federal agencies, consulting/law firm, national health care organizations, or with national medical specialty societies on federal government health issues
3. Expertise regarding Medicare Advantage legislation and regulation is required
4. Keen understanding of Medicare Advantage issues
5. Demonstrated record of strong teamwork and collaborative skillset, particularly in strategic initiatives
6. Excellent interpersonal skills crucial for success, including relationship building and maintenance skills
7. Excellent verbal and written communication skills, including strong presentation skills
The AMA offers competitive salaries, including an incentive plan and excellent benefits. Our office is a business casual environment, and we respect work-life balance. The American Medical Association is located near Union Station and the Capitol in Washington D.C. 25 Massachusetts Avenue, NW, Washington, DC 20001-7400 USA
This role is an exempt position, and the salary range for this position is $150,348-$203,082. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION