Administrator, Formulary Management
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Administrator, Formulary Management will meet the pharmacy operations and formulary management needs of USRC for prescription-based supplies and medications. This role will assist in all formulary and pharmacy management processes to support the field and corporate leadership.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Partnership with internal teams to continually improve pharmacy workflow and formulary management process.
Assist with testing and evaluating systems and tools within the Electronic Medical Record (Med & Supply Management, PEARLCare etc.)
Provide outreach to field team members for both pharmacy and Med & Supply Management issues, support and clarifications.
Function as a specialized second tier contact for both pharmacy and Med & Supply Management IT service tickets.
Maintains the following competencies:
Business Savvy -- Knows how to communicate the value of pharmacy and formulary management.
Customer Focus -- Delivers timely messaging to field team members and outside providers with professionalism and diligence.
Results-Driven -- Partners to develop process, concepts and programs that meet identified needs and produce results that impact organizational momentum.
Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.
SVP, Home Therapies
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The Senior Vice President (SVP) of Home Therapies Operations provides national strategic, operational, clinical, and financial leadership over all aspects of home dialysis, including Peritoneal Dialysis (PD) and Home Hemodialysis (HHD). This executive role is responsible for scaling U.S. Renal Care's home therapies programs across all markets, ensuring sustainable growth, best-in-class patient outcomes, and full compliance with regulatory standards.
The SVP works cross-functionally with the Office of the Chief Medical Officer (OCMO), Operations, Business Development, Clinical / Technical Services, and other corporate leaders to elevate home dialysis as a core pillar of the USRC's value-based care strategy. A critical element of this role is partnership with the Clinical Services (CS) team to identify and advance quality goals, clinical priorities, and workforce training needs, ensuring alignment between strategy, operations, and quality. The SVP is a passionate advocate for patient-centered, technologically enabled care delivery and plays a key role in shaping the USRC's strategic roadmap for home therapies.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Enterprise Strategy
Lead the development and execution of the national strategy for home dialysis, aligned with enterprise goals and emerging industry trends.
Identify opportunities to scale home therapies programs through market development, innovative partnerships, payer engagement, and digital care expansion.
Collaborate with the executive team to integrate home dialysis into the broader continuum of care, positioning it as a preferred modality for eligible patients.
Develop and implement aggressive growth strategies to significantly expand the reach and adoption of home dialysis programs nationally.
Identify and execute market penetration and service line expansion initiatives that contribute to year-over-year growth in home therapies.
Establish key performance indicators (KPIs) tied to growth, efficiency, and quality to drive scalable operations across diverse geographic regions.
Effectively partner with Division Presidents on market strategy and potential joint venture (JV) relationships and strategic expansion efforts.
Executive Operations Oversight
Oversee national operational performance, ensuring the delivery of consistent, high-quality, and financially sustainable home dialysis services across all markets.
Own P&L for the home therapies business segment and ensure alignment of budgetary goals with strategic priorities.
Drive standardization, scalability, and operational excellence in home program delivery, training infrastructure, logistics, and workforce deployment.
Collaborate with Supply Chain to lead the management of strategic vendors, with a focus on home-specific processes and emerging technologies.
Develop and oversee asset management strategies to minimize equipment loss and related financial impacts.
Clinical Innovation & Regulatory Leadership
Champion the delivery of high-quality care through robust clinical standards, safety protocols, remote monitoring systems, and evidence-based practices.
Ensure national compliance with CMS, HIPAA, and all regulatory guidelines relevant to home-based care.
Partner with legal, compliance, and quality leaders to anticipate regulatory changes and proactively address risk.
Leadership & Talent Development
Build and lead a high-performing leadership team across regional home therapy operations, clinical services, and support functions.
Develop and scale leadership and training programs to support workforce development in home dialysis roles.
Promote a culture of innovation, collaboration, accountability, and continuous improvement.
Technology & Digital Enablement
Lead the adoption and integration of digital tools and platforms to enhance remote patient care, improve operational visibility, and support patient autonomy.
Partner with IT, product, and clinical teams to evaluate and implement emerging technologies that advance the home dialysis experience.
Forge strategic partnerships that accelerate growth opportunities, increase patient access to home therapies, and enhance the USRC's market position.
Stakeholder Engagement & Industry Leadership
Represent the organization in national forums, policy discussions, and strategic partnerships that promote the expansion and adoption of home dialysis.
Cultivate strong relationships with nephrologists, provider partners, payers, health systems, and technology vendors.
Home Education Specialist
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
The Home Education Specialist is a dynamic clinical educator responsible for the development, coordination, and delivery of education and training programs that support clinical excellence in home dialysis therapies. This role ensures new and existing team members are equipped with the knowledge, skills and confidence to provide safe, effective, and patient centered care across the home modalities. The Home Education Specialist also contributes to patient education development, providing consistent, high-quality resources to support home therapy modalities. The Home Education Specialist is a results-driven professional committed to advancing both patient and team success through effective education and program development that meet the needs of the people and produce results .
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Team Member Education
Create and facilitate engaging educational programs for home therapy teams, home program managers, and other organizational team members via in-person sessions, webinars, and one-on-one coaching.
Identify, train, and support preceptor candidates to foster strong mentorship and skill development within the organization.
Collaborate with clinical and operational leadership to identify learning gaps and create targeted educational interventions.
Develop and conduct organization-wide training programs related to clinical updates and enterprise wide projects.
Monitor and report educational program outcomes using established metrics and reports.
Patient Education
Champion the use of standardized curricula to ensure consistency and quality in patient training.
Support team members in delivering consistent, high-quality patient education across home therapies programs.
Quality and Regulatory Excellence
Partner with quality teams and clinical experts to implement best practices into educational programs that enhance patient outcomes and retention.
Collaborate with Home Therapy Specialists to align clinical policies with regulatory standards.
Stay up to date on all relevant federal, state, and local laws and regulations.
Partnership & Collaboration
Promote and exemplify USRC's mission, vision and values in practice.
Build and maintain positive relationships with regional leadership, physicians, stakeholders, and community partners.
Partner with operational, clinical, and quality leaders to ensure educational programs support strategic goals and clinical outcomes.
Communicate expectations clearly, maintain accountability standards, and support team efforts to meet organizational goals.
Clinical Specialist
Remote
The Clinical Specialist (CS) is responsible for positively impacting regulatory standards and clinical outcomes of clinics in an assigned geographic region. The CS is also responsible for the training of new employees and current clinical staff. The CS will also be responsible for conducting in-services and review classes, ensuring that the clinics have properly trained staff that meet regulatory standards and provide quality patient care. The CS reports directly to the next level of clinical management which may be the Director of Clinical Operations or Vice President of Clinical Operations/Services, depending on the region/demographics or responsibilities.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
GROWTH
· Responsible for overseeing overall clinical operation of assigned clinics from regulatory and growth perspective in accordance with Company goals.
· Assist in clinical operational development and transition of new or acquired clinic(s) as needed or requested.
· Assess and integrate clinical policy and regulatory requirements in acquired clinic(s).
· Demonstrate effective use of company resources, i.e. supplies, safety and risk reduction, and best support methodologies.
· Work with Administrators and regional management toward the achievement of monthly, quarterly and annual projections based on clinical outcomes and management objectives.
· Perform duties as assigned to meet the patient care or operational needs of assigned clinics.
OUTCOMES
· Assist with developing, implementing and monitoring of quality of care processes for program regulatory compliance in accordance with Company goals.
· Ensure clinical processes in assigned USRC facilities are maintained in accordance to company policy and federal, state and local regulations.
· Assist with developing, implementing, and improving quality and productivity goals and measures.
· Work with Administrators and regional management to ensure optimal patient care and regulatory compliance.
· Remain current with dialysis industry and technology.
· Assist with program target goals for patient outcomes in accordance with quality patient care and Company goals at assigned clinics.
OPERATIONAL
READINESS
OPERATIONAL
READINESS
(cont.)
· Knowledge of and remain current with federal, state, local laws and regulations.
· Assure that assigned clinics are in compliance with all applicable federal, state, and local laws and regulations and receive continuing certification from all statutory and regulatory agencies by conducting internal clinical reviews.
· Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.
· Assist Administrators and regional management with necessary Corrective Action Plan development, implementation and follow through as required for internal and external surveys.
· Provide follow up on any/all deficiencies for all audits done internally (corporate) or externally (CMS & state specific).
· Assure compliance with required Governing Body meetings, monthly CQI meetings and care plan conferences and assures documentation of such through recorded minutes.
· Evaluate patient care data to ensure that care is provided in accordance with clinical guidelines and organizational performance standards.
· Assist with developing, implementing and monitoring of clinical, education and QAPI policies.
· May assist with policy/procedure revisions and dissemination of new and revised policies.
· Know and understand the function and safe operation of water treatment equipment and related mechanical and electrical systems.
· Be familiar with all emergency equipment and emergency operational procedures.
· Use appropriate safety measures including personal protective equipment as necessary.
· Be familiar with OSHA regulations.
PARTNERSHIPS
· Understand, lead and promote the Company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
· Communicate with clinical operations management and regional management on a consistent basis regarding the status of each clinic in the region.
· Communicate completion status of Plans of Correction for internal and external surveys to Administrators, regional management and clinical operations management.
· Maintain collaborative working relationship with Administrator(s) and regional management. Partner with Administrator(s) and regional management to ensure clinic needs are met.
· Maintain a positive/collaborative relationship with physicians, state agencies and the community.
· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
· Respond effectively to inquiries or concerns.
STAFF DEVELOPMENT/ RETENTION
· Ensure all clinical staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
· Orient and mentor Administrators in the QAPI process, outcomes, education programs and operational readiness in accordance with USRC practices.
· Review IntraLearn assignments and compliance reports; communicate results to facility management as needed.
· Coordinate and conduct PCT certification review programs, CPR certification training (if required), and ongoing mandatory continuing education.
· Perform clinical education of new hires as needed or requested.
· Provide clinic based in-service programs as needed or requested.
· Coordinate and conduct charge nurse training and preceptor training programs as directed.
· Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
· Effectively communicates expectations; accepts accountability and holds others accountable for performance.
Analyst, IT Business Systems
Remote
The key and primary responsibilities of the IT Business Systems Analyst include: advising and interacting with project end-users and coworkers, documenting and assisting in the system flow, design considerations and implementation of assigned projects according to stakeholder requirements, and QA testing and verification.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Collaborate with various project teams to develop IT project requirements, and document into specifications and mock-ups that can be presented for development.
Promote USRC IT initiatives through documentation and communication.
Organize and manage assigned tasks to ensure goals are met.
Communicate clearly with project teams and departments about project developments.
Serve as a positive support contact for IT development and reporting.
Research problems and offer solutions or courses of actions to meet specified requirements.
Coordinate changing priority requirements for projects, as requested by the project sponsors and stakeholders.
Create and maintain project documentation, in alignment with USRC standards and tools.
Evaluate potential problems and technical hitches and recommend solutions to resolve issues that could affect project goals and outcomes.
Validate and organize testing of new development to confirm desired results before release.
Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Regular and reliable attendance is required for the job.
Director, Regional HR
Denver, CO jobs
The Regional Human Resources Director provides strategic guidance and support to leadership in designated geographic regions regarding best practices on key HR functions including employee relations, affirmative action, employment law compliance, performance management, policy implementation, compensation, succession planning, change management, retention, talent development and conflict resolution. Leads and delivers high quality HR services to all levels of employees.
This is a remote position with travel to clinics. Candidates should reside in the Salt Lake City, UT, Denver, CO or Phoenix, AZ area.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Objectively and effectively manage and investigate highly sensitive and complex employee relations issues and provide recommendations for resolution to Leadership.
Align HR strategy with business goals; perform as internal consultant to leaders on organizational effectiveness and emerging HR initiatives.
Serve as a seasoned change agent with proven ability to drive and influence strong and seasoned business leaders and implement improvements.
Build strong working relationships with leadership, management and employees through proactive, thorough and timely response and resolution to all employee relations concerns.
Collaborate with and engage with HR subject matter experts including Compensation, Training, Recruiting to execute on strategic plans for assigned business areas.
Facilitate meetings, develop and present training programs on HR Related topics as needed.
Oversee the performance management process and provide managers with appropriate guidance on documentation, coaching, and performance improvement plans.
Provide policy guidance and interpretation of state specific and Federal labor law.
Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.
Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.
May recruit, train, develop, and supervise personnel.
Graphic Designer II (Hybrid)
Chicago, IL jobs
Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Graphic Designer II (Hybrid) on our Marketing & Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
This position is responsible for design of Enterprise-wide marketing materials including but not limited to: Campaign collateral, brochures, fliers, event graphics, social media graphics, PPT presentations and more. Assists in coordinating printing, fulfillment and delivery of creative projects including, but not limited to, print collateral and premium imprinting.
RESPONSIBILITIES:
Design
* Responsible for the design and execution of highly creative materials that support the AMA's overall
brand strategy.
* Independently produces deliverables including but not limited to: Campaign collateral, banners and
staging, brochures, fliers, social media and PPT presentations.
* Ensures designs express desired ideas, represent products/programs/services accurately, and adhere to
existing brand standards
Illustration
* Independently illustrates concept by designing rough layout of art and copy regarding arrangement, size,
type size and style, and related aesthetic concepts.
Collaboration & Innovation
* Collaborate as part of cross-functional team consisting of graphic designers, photographers, copywriters, account managers, business units, and production staff to develop new approaches to creating innovative and expressive graphics that support the organization's core initiatives.
* Participate in brainstorming sessions providing fresh, thoughtful, creative ideas in an effort to solve business problems.
* Offer input to group critique sessions, providing feedback on colleagues' creative in addition to ideas for new work.
* Stay abreast of current design trends, emerging technologies, and innovative techniques across print, web, and social media platforms and actively seek out and incorporate new design methodologies to enhance visual communication strategies.
May include other responsibilities as assigned
REQUIREMENTS:
1. Bachelor's degree in graphic arts required. Concentration in marketing and/or advertising preferred.
2. Minimum 3+ years' work experience with graphic design tools required.
3. Conceptual thinker who can develop and execute creative ideas in effective design.
4. Experience working on team-based projects/portfolio work (copywriters, photographers, etc.) preferred.
5. Ability to follow branding guidelines to ensure AMA brand identity consistency all visual assets across
all media must be consistent with established style guidelines.
6. Thorough knowledge of core Adobe CC (InDesign, Photoshop, Illustrator, etc.) required. Familiarity
with After Effects CC and Microsoft PowerPoint desirable.
7. Ability to work in changing, fast-paced environment with proven ability to meet deadlines.
8. Self-starter who is comfortable working on multiple complex projects simultaneously.
9. Detail-oriented, versatile and creative professional with excellent organizational skills.
10. Team player with excellent interpersonal skills.
11. Ability to absorb and apply constructive criticism from peers and business units
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $72,706-$96,390. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
The .Net Developer will be responsible for building and enhancing our in-house applications using C#
and VC++, including anything from back-end services to their Front End interfaces. The .Net
Developer will primarily be responsible for designing and developing various modules and
coordinating with the rest of the team working on different layers of the applications. A commitment
to collaborative problem solving, sophisticated design and quality product are essential in this position.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Translate application user stories and use cases into functional application modules
Design, build, and maintain efficient, reusable, and reliable C# and VC++ code
Ensure the best possible performance, quality, and responsiveness of applications
Identify bottlenecks and bugs, and devise solutions to these problems
Develop new tools/modules which improve productivity of Clinicians thus improving quality of patient care
Enhance various analytics software components enabling better revenue collection
Stay plugged into emerging technologies/industry trends and apply them in providing efficient operational software solutions
Enhance our current iOS and Android applications, used by our field personnel and physicians, to include new functionalities improving patient care
Data Modeling to ensure solutions cover various Business and Operation scenarios
Staff Accountant
Nashville, TN jobs
Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
The Staff Accountant is responsible for monthly creation of financial statements by verifying information entered in the GL system, reconciling of balance sheets, resolving outstanding items, and manual entry into GL.
Schedule: Full-time, five 8-hour shifts (M-F) starting at 7am, CST; this is a remote position
Compensation: Pay range starting at $48,000 annually, depending on experience
Benefits:
Comprehensive medical, dental and vision benefits
Life and long-term disability insurance provided at no additional expense to employee
Paid time off (PTO) including holidays
Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
Education reimbursement
Employee assistance program
Wellness program
Among others
Responsibilities
What You Can Expect:
Preparation and Entry of Journal Entries
Reconciliation of all Balance Sheet Accounts
Review of Financial Statements
Research and Resolution of any G/L account discrepancies
Communicate with accounting personnel (Accounts Payable, Payroll, Accounts Receivable), and clinic personnel to ensure account accuracy.
Qualifications
Successful Candidates Bring:
Excellent communication skills
Desire to collaborate
Ability to problem solve
Education/Training:
Associates degree in Accounting
Or 2 years relevant experience in General Ledger Bookkeeping
DCI's Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! ***************
DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.
For more information about equal opportunity please see:
******************************************************************
*************************************************************************************************
*************************************************************** and
**********************************************************************************************************
Security Roles and Responsibilities can be reviewed at: *************************************
Click here to join our talent network
Auto-ApplyRegistered Dietitian - Oil City, Cranberry Township, PA
Cranberry, PA jobs
Hybrid role: 2 days - work from home 2 days - in office role **PURPOSE AND SCOPE:** Provides nutritional services for the facility's in-center and home patients as applicable in order to maximize the patient's nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team, supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement activities that enhance the likelihood that patients will achieve their individualized patient-specific goals as determined by the patient's physician.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Assesses patient's knowledge of diet and kidney disease and provides education appropriate to patient's learning needs regarding the relationship of diet and kidney disease and the impact on the treatment process.
+ Provides patient specific detailed education to patient/family/caregiver regarding nutritional status, adequacy measures and results, fluid status, and all nutrition related lab parameters pertaining to their disease process.
+ Completes nutritional assessment and participates in the interdisciplinary comprehensive assessments.
+ Participates with the interdisciplinary team in the development of a written, individualized comprehensive plan of care that specifies the services necessary to address the patient's needs, in accordance with established Federal and, where applicable, state licensure guidelines.
+ Calculates diet prescription according to standard of practice.
+ Completes progress notes on all chronic dialysis patients according to established FMCNA guidelines. Maintains complete and accurate documentation of all appropriate information in medical record according to established FMCNA policies and Federal and state regulations.
+ Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.
+ Identifies malnourished patients as well as patients at risk for malnutrition and works collaboratively with interdisciplinary team to identify appropriate interventions, resources or solutions. Reviews each patient's albumin level and body weight at least monthly. Implements plan of care with involvement of patient/family/caregiver.
+ Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain an effective nutritional status, documents why the patient was unable to achieve the goals and implements the plan of care to address issues impacting the patient's ability to achieve the goals.
+ Collaborates with the interdisciplinary team on Urea Kinetic Modeling recommendations to achieve the physician's prescription of Kt/V.
+ Collaborates with the interdisciplinary team on management and recommendations for mineral metabolism and renal bone disease, anemia and iron status, nutritional status, psychosocial status, vascular access, modality, rehabilitation status and sodium/volume control.
+ Adheres to FMCNA algorithm and medical record policies.
+ Reports on nutrition QAI results and participates in the interdisciplinary QAI program.
+ Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate.
+ When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management agreements.
+ Reviews nutrition related lab results:
+ Counsels patient and/or caregiver and formulates appropriate action.
+ Recommends treatment changes to the interdisciplinary team as appropriate.
+ Communicates with physician and/or facility staff regarding lab results as appropriate.
+ Communicates lab results and recommended treatment changes to providers of patient care in nursing facilities (i.e., hospitals, short term and long-term care facilities).
+ Participates in pertinent staff meetings (i.e., general staff, quality improvement), Care plan meetings, and others as applicable.
+ Consults with FMS Corporate Dietitian regarding nutrition concerns as needed.
+ Maintains and improves knowledge and skills for a competent and innovative practice.
+ Maintains dietetic registration and continuing education hours as specified by American Dietetic Association and state licensure regulations where applicable.
+ Collaborates with interdisciplinary team, ensuring that all work areas are safe and clean.
+ Other nutrition management duties as assigned.
+ Performs other related duties as assigned.
**PHYSICAL DEMANDS AND WORKING CONDITIONS** **:**
+ The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
+ Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
+ The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
**SUPERVISION:**
+ None
**EDUCATION AND REQUIRED CREDENTIALS** **:**
+ Registered Dietitian as per Commission on Dietetic Registration
+ Board Certified Specialist in Renal Nutrition encouraged.
+ Current state licensure if applicable.
**EXPERIENCE AND SKILLS** **:**
+ Minimum of 1-year professional work experience in clinical nutrition as a Registered Dietitian.
+ Previous renal experience preferred.
+ Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making.
+ Able to perform responsibilities with minimum supervision.
+ Basic computer skills required.
**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
Intern, Medical Illustration (Hybrid)
Chicago, IL jobs
Chicago, IL (Hybrid) The Journal of the American Medical Association (JAMA), published continuously since 1883, is an international peer-reviewed general medical journal. JAMA is a member of the JAMA Network family of journals, which includes 11 specialty journals and JAMA Network Open. The JAMA Network provides access to the research, reviews, and opinions shaping the future of medicine.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Intern, Medical Illustration (Hybrid) on our Scientific Publications team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
This will be a part-time internship totaling 15 hours per week for a duration of 15 weeks.
RESPONSIBILITIES:
* Create original illustrations and data displays for scientific articles, Patient Pages, and Medical News in collaboration with authors and JAMA and JAMA Network editorial and production staff and authors.
* Observe and participate in the daily activities of the medical illustration staff, including department meetings, manuscript meetings, and the collaboration with the other graphics and media staff, manuscript editors, composition staff, authors, and reviewing editors.
* Participate, observe, and gain knowledge of the creation of visual content for the scholarly, peer-reviewed Journal of the American Medical Association (JAMA).
May include other responsibilities as assigned
REQUIREMENTS:
* Applicants should submit an illustration portfolio (PDF or website preferred) along with a cover letter and CV/resume
* Second year student at UIC working towards a Master's degree in Biomedical Visualization
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is a non-exempt position and the hourly range for this position is $22.50-$32.00. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Clinical Research Coordinator, Sr - Floater
Remote
The Senior Clinical Research Coordinator (SCRC) is responsible for the facilitation and coordination of daily clinical trial activities. USRC has a research Partnership with the principal investigator (PI) and their physician practice. The local oversight and direction for activities related to the conduct of the clinical research is directed by the PI. The SCRC will work collaboratively with the principal investigator (PI), the clinical site, sponsor(s), clinical research organization(s) (CROs), institutional review boards (IRBs), and study participants to ensure Execution of the clinical trial in accordance with the Study Protocol, the Food and Drug Administration (FDA), International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH) and applicable state and local regulations. The SCRC will assist the PI in protecting the rights, safety and welfare of all study participants.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Coordinate all aspects of participant care from screening through study completion as defined by the protocol and PI delegation.
Ensure and document that the informed consent process has occurred properly according to the Code of Federal Regulations (45 CFR part 46).
Maintain and update each study participant's source records, including collection of medical history, assessment of eligibility and documentation of all study related procedures and relevant information.
Promptly report adverse events, protocol deviations and unanticipated problems involving risk to human subjects or others to the PI, the Sponsor, the IRB and in accordance with the Federal Code of Regulations (21 CFR 312).
Ensure thorough, individualized, protocol-based study subject education on all study processes including but not limited to informed consent, study participation obligations, appropriate use of investigational product(IP), IP side effects and safety, communication with study staff and research rights.
Provide timely and accurate exchange of participant information with the PI and research team as it pertains to study conduct and patient safety.
Adhere to the Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) and protect participant confidentiality at all times.
Dispense, administer and instruct participants on proper use of the investigational product (IP) in accordance with the protocol, coordinator's scope of practice and at the direction of the PI.
Engage and collaborate with the USRC clinical team. Provide study specific training, oversee trial implementation, and ensure compliance with the study protocol by our clinical partners.
Perform accurate and timely data collection, source documentation, and entry into the USRC databases and sponsor Case Report Forms (CRFs)/ interactive web response systems (IWRS). Address queries and sponsor requests in a timely manner.
Coordinate long-term storage of research records in accordance with contractual requirements.
Timely preparation for, accommodation of and attendance during site initiation, monitoring visits, audit visits or regulatory authority inspections. Maintains records of all reports as well as the site's response.
Responsible for the preparation and ongoing maintenance of Essential Documents (The Trial Master File). This includes those documents that will allow for the evaluation of the clinical trial and demonstrate compliance of the sponsor and PI with the study protocol and GCP. (Including but not limited to: Form FDA 1572, financial disclosures, laboratory certifications, protocol, investigator brochure, institutional review board (IRB) related documents, IND reports delegation of authority (DOA), study specific enrollment logs, monitoring reports.
Assists in the coordination of efforts of internal and external resources (industry partners, clinical research organizations) to ensure efficient trial selection, proper patient recruitment, achieving target enrollment goals and trial plan execution.
Fosters a patient-care culture that emphasizes patient safety and quality in all aspects.
Responsible for the patient stipend automated payment process including registration into the system and processing payments per the USRC policy and ongoing maintenance of payments during the trial.
Adheres to the USRC Research quality assurance program guidelines.
Travel to Investigator Meetings or similar research related meetings is required.
Travel may be required between dialysis facilities or nephrology practices within the community.
Maintains a working knowledge of current clinical research practice standards and regulatory requirements. For example, but not limited to; (FDA Federal Code of Regulations Good Clinical Practice (GCP), Health Insurance Portability and Accountability Act (HIPPA), International Air and Transportation Association (IATA) - Shipping of Dangerous Goods. Maintains their industry standard licensures and certifications.
May provide training and oversight of Clinical Research Coordinators and/or Research Assistants.
Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.
Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.
Participate in staff meetings as required.
Regular and reliable attendance is required for the job.
National Float Pool - Dialysis Registered Nurse - RN
Remote
How you'll change lives
As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.
What you'll be doing
Patient care. You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment. You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders.
Teamwork. You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities. You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.
Safety & Quality. Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations. You'll participate in all required staff meetings and continuing education offerings.
Sr Business Analyst (Hybrid)
Chicago, IL jobs
Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr Business Analyst (Hybrid) on our Publishing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
This position works as a solutions consultant with business partners to understand their business needs, investigate options and prepare requirements for all systems solutions. Convey the future direction of systems and the impact of those systems on the clients' business. Analyze and document descriptions of user needs, including business process, workflows, data flows, use cases, and other requirements. Design program specifications, including the functions and steps required to develop or modify the platforms to meet end-user requirements. Partner with developers and other team members in the testing cycle of the systems solutions. Assist in the estimation process and implementation of the systems solutions. Present solutions and provide training and documentation on them
RESPONSIBILITIES:
Business Analysis
* Develop specifications for solutions that fulfill business requirements for projects of medium size and complexity through requirements analysis, design, and work estimation.
* Coordinate and lead requirement review sessions.
* Provide clarification to requirements and use cases to the Developers.
* Assure that all products, requirements, and design deliverables adhere to design and usage consistency, maintaining standards including conducting Users Acceptance Testing and Product verification with the business users.
Solutions Improvements
* Work as a solutions consultant and present how solutions fulfill business requirements.
* Provide training and documentation on solutions to operations team and ensure proper usage and SOPs are developed to utilize new features and functions.
* Work with the designated team lead to provide Tier 2 system support to end-users.
* Heavy participation in technology life cycle management to ensure long-term maintainability of systems and reduce risk of technology obsolescence.
* Work with developers to manage, and handle 'break-fix' issue resolution efforts including functional, performance, and integrating testing.
* Perform root-cause analysis to determine underlying problems and makes recommendations for short and long-term solutions.
* Assist in proper validation to ensure that issues are resolved in a timely manner.
Relationship Management
* Work with various developers on all testing cycles related to the system solutions. This includes, but is not limited to, the creation of overall test plans, detailed test cases, execution and coordinated execution of the test plans, and coordinating the execution of the user acceptance testing.
* Report project status regularly to team lead.
* Recognize and identify potential areas where existing procedures require re-engineering, or where new ones need to be developed.
* Raise all concerns, issues, and risks to management.
* Share intellectual knowledge and mentor other development team members.
* Enhance professional and technical knowledge through participation in informal and formal training sessions.
May include other responsibilities as assigned
REQUIREMENTS:
* BS or BA degree in computer science or relevant experience required. MS or MBA degree is strongly desired.
* Minimum of 5-7 years of experience with analysis and problem definition state-of-the-art information systems and technology as it pertains to business applications and processes. Experience in evaluating new technology and how it can improve business processes.
* Must have experience documenting complex business systems problems and be able to provide recommendations and research of industry trends, business products, performance analysis, feasibility, and cost ramifications.
* Excellent organizational and communication skills, with strong strategic thinking, and attention to detail. Strong interpersonal and customer relationship skills required.
* Detail-orientated individual with strong problem solving analytical, and interpersonal skills. Ability to coordinate and mentor teammates by instruction and example.
* Ability to express complex business concepts effectively, both verbally and in writing. Prepares written business documents that are coherent, grammatically correct, and professional.
* Ability to collaborate and work with other departments/organizations well.
* Ability to work long hours, when necessary, to travel, attend educational events, and to meet with vendors and high-level business leaders.
* Seeks and participates in development opportunities above and beyond required training expectations.
* Proactively initiates develop, and maintains effective relationships with internal and external team members to achieve results.
* Demonstrated ability to be highly productive in a fast-paced team environment.
Technical Requirements:
* Ability to create full system test plans. Ability to execute testing cycles, both system and performance. Ability to work closely with Business Users for all User Acceptance Testing. Ability to produce test scripts for automation purposes.
* Practical knowledge, experience and exposure to HTML, CSS, JSON, XML, and Web Analytics Software (Google Analytics, Google Search Console) is preferred.
* Minimum of 5 years of experience in business systems requirements analysis, including use case analysis, workflow and data flow modeling, and software design in a client/server or web environment with object modeling tools.
* Strong leadership skills including the ability to influence while leveraging good judgment, tact, and a good developer of people.
* Relevant 5 to 7 years of experience working in Systems & Integrating testing process.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Lead Policy Analyst (Hybrid)
Chicago, IL jobs
Lead Policy Analyst Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Lead Policy Analyst on our Health, Science & Ethics team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role provides expertise and support to the Director, Science and Drug Policy and the Health, Science, and Ethics team on scientific and policy issues related to technology, drug policy, and scientific developments in medicine and public health. Responsible for leading policy and report development; monitor and interpret development in science and technology that impacts physicians, patients, and the health of the public. Collaborate on developing tools and educational resources for physicians, providing scientific/technical support for the core activities of the AMA.
RESPONSIBILITIES:
AMA Policy Development, Research, and Support
* Develop AMA policy positions on a wide array of scientific and technology topics as needed, with particular accountability for drug shortages, personalized medicine, and medical devices
* Identify and evaluate emerging areas of health sciences and technologies for their potential impact on the health system and patient care; and support AMA Advocacy activities related to legislative and regulatory proposals in these areas
* Consult scientific literature and other research-based instruments in order to conduct evidence-based assessments and develop peer-reviewed publications
* Foster and maintain effective relations with external organizations, including government agencies, private organizations, and state and specialty medical societies
* Represent AMA and present at various meetings or coalitions, as requested
* Support the AMA's Council on Science and Public Health, Board of Trustees, House of Delegates, and Senior Management by developing scientific health policy reports, reviews and position statements
* Provide staff support at AMA House of Delegates meetings, including implementing House actions, attending briefings and corresponding with other organizations
Programmatic Support
* Collaborate with other divisions or programs in the Health, Science and Ethics Unit and across the AMA to provide programmatic support where directed
* Provide advice and counsel to AMA members, staff, and the public on subjects related to science, technology and public health issues that impact physician practice and the health and wellness of patients, including emerging areas with the potential to impact clinical practice or health system resilience
* With subject matter expertise, contribute to the development of AMA tools, resources, and educational modules related to public health
* Propose and execute AMA programs and resources that require a science and technology focus to enhance physician knowledge and support public health
May include other responsibilities as assigned
REQUIREMENTS:
* Advanced degree (MS or PhD) in relevant biomedical field required. Health sciences degree is highly desirable.
* 7+ years of experience in policy development, with a strong foundation in a health-related, government, or academic setting.
* Must demonstrate substantive knowledge of science-based topics and their relevance to clinical care, as well as direct experience working with drug policy.
* Experience with and understanding of the scientific method and its applications in the development, implementation, and evaluation of evidence-based policies, including regulatory structures and activities is expected.
* Ability to conduct literature searches and science-based assessments and to write sound scientific reports on a wide variety of science and public health-based topics and issues is essential.
* Effective planning and organizing skills are a necessity, along with the ability to handle multiple projects simultaneously.
* Demonstrated analytical, evaluative and critical thinking skills, and the ability to work independently.
* Ability to distill and aggregate information on emerging areas in science to inform organizational prioritization and response.
* Excellent interpersonal skills, including ability to interface effectively with people of varying disciplines, background, and expertise and working within a team environment.
* Some travel is required.
This role is an exempt position, and the salary range for this position is $97,920 - $129,540. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here
For questions or additional information about this position, please contact Kendall Stearns, Recruiter, via email.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
SEO/ Content Marketing Manager (Hybrid)
Chicago, IL jobs
Marketing Manager (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This position execute AMA Ed Hub content marketing and personalization plans to drive audience reach and engagement for AMA Ed Hub and support channel growth. Plan and write personalized content marketing efforts ensuring they resonate with audience segments and align with brand guidelines. Establish and continuously improve scalable content marketing workflows, ensuring efficient planning, production, approval, and distribution processes that support strategic goals and cross-functional collaboration. Oversee AMA Ed Hub social media efforts. Analyze content marketing performance and align to SEO best practices to optimize and enhance personalized content marketing initiatives. Collaborate cross-functionally to implement and edit marketing content that elevate brand visibility and achieve key performance indicators, fostering a dynamic digital presence, audience engagement, and loyalty.
RESPONSIBILITIES:
Content Marketing Development
* Develop and manage content marketing plans to drive AMA Ed Hub user engagement and personalization and strengthen brand awareness.
* Write clear, engaging, and brand-aligned marketing copy for web pages, landing pages, emails, and personalized campaigns. Edit, proofread, write metadata and update content directly within a Content Management System (CMS).
* Create and manage the Ed Hub content marketing calendar to ensure personalized, relevant, and timely delivery.
* Optimize copy and metadata for SEO (Search Engine Optimization), GEO (Generative Engine Optimization) and accessibility to enhance organic search performance of all personalized content marketing written or edited.
* Manage ongoing content audits to ensure relevant value propositions and educational packages are clearly communicated to core segments within appropriate channels.
* Independently track and analyze content performance using Google Analytics, Search Console, SEMRush or similar analytics tools and provide ongoing recommendations to ensure increase platform performance, engagement, new users conversions, retention, re-engagement, and loyalty.
* Oversee social media planning, content management, and performance optimization.
Editing and Writing Copy
* Create and adapt copy for personalized and data-driven lifecycle marketing efforts, including customer journeys, automated emails, and targeted web experiences.
* Manage copywriting and editing of high-quality marketing copy across a range of digital and print channels, including webpages, mobile apps, banner ads, blogs, ad hoc emails, flyers, and newsletters. Ensure brand consistency and clarity across all assets and alignment with AMA Ed Hub guidelines and standards.
* Manage social media editorial calendar.
* Write, edit, and fact-check social media and other web content marketing and/or promotional assets; edit existing web pages to properly message content to drive traffic growth.
* Develop, maintain and improve content marketing operations, including guidelines, SOPs, workflows, and editorial standards.
* Provide recommendations for content and social media process improvements and guidance on latest social media trends/best practices.
Staff Management
* Lead, mentor, and provide management oversight for staff
* Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment
* Responsible for developing staff knowledge and skills to support career development
May include other responsibilities as assigned
REQUIREMENTS:
* Bachelor's degree in marketing, Journalism or related Communications discipline required, with concentration in digital writing/editing, marketing and digital content publishing strongly preferred.
* Minimum 5+ years' experience with content marketing and social media planning, writing and editing for web and social media platforms (short and long form) required.
* Experience in people management preferred.
* Demonstrated experience with a Content Management System (CMS) such as WordPress, Sitecore, Adobe Experience Manager (AEM) or Drupal and ability to use HTML/CSS are required.
* Demonstrated experience with SEO/SEM and Google Analytics required with platforms such as SEMRush, Brightedge or similar.
* Demonstrated experience upholding brand standards and editing to AP style.
* Strong knowledge and experience with content marketing planning, digital marketing, content design and UX principles and technical skills of working within a content management system preferred.
* Proficient with social platforms, Microsoft Office products and Adobe Creative Suite. Health care experience is a plus.
* Ability to think conceptually and create cross-links with related content across the website and familiarity with print and digital communications integration.
* Detailed-oriented and exceptionally organized individual with proven ability to meet deadlines and with excellent communications skills (written and verbal) able to excel in a matrixed and fluid environment.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Audience Insight Manager (Hybrid)
Chicago, IL jobs
Digital Analytics Manager (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Digital Analytics Manager on our Scientific Publication team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.
This role applies digital analytics to JAMA Network's social media and communications strategy, independently managing complex tasks and workflows, and delivering insights that enhance engagement and visibility. This role drives innovation by proposing and implementing new approaches, and by researching and recommending emerging analytics tools that align with JAMA Network's business goals. The role is responsible for delivering quantifiable impact, improving operational efficiency, and continuously optimizing audience engagement.
RESPONSIBILITIES:
Digital Analytics & Engagement Innovation
* Apply analytics and data intelligence approaches to identify predictive insights and trend forecasts that inform content planning, audience targeting, and continuous performance optimization.
* Propose and implement innovative methods, including AI tools, automation, and advanced dashboards, to enhance social media workflows, operational efficiency, and content lifecycle management.
* Document and maintain scalable workflows, automation protocols, and system integrations to support long-term growth.
* Research, evaluate, and recommend new platforms or tools to ensure JAMA and the JAMA Network remain at the forefront of data-driven communications.
* Translate analytics findings into actionable recommendations for posting cadence, platform usage, and engagement tactics.
* Partner with the digital analytics team to monitor, analyze, and report on social media and news media performance across all key platforms.
* Conduct competitive benchmarking and social listening to identify emerging opportunities and inform proactive content and global engagement strategies.
Content Creation & Execution
* Partner with the Manager in scheduling and distributing editorial content across JAMA Network's social media platforms, aligning with audience behavior and engagement trends.
* Design and produce compelling, high-quality social media content, ensuring consistency with brand identity and audience expectations.
* Continuously monitor emerging social media platforms, tools, and trends, both domestically and internationally, to proactively identify opportunities for innovation and audience expansion.
Media Relations & Communications Intelligence
* Collaborate with the communications team to amplify global earned media coverage of JAMA Network journals across digital platforms, including integration into content calendars.
* Monitor media coverage and sentiment using digital monitoring tools and compile regular reports to assess reach, tone, and impact.
* Track and analyze media engagement metrics to evaluate campaign effectiveness and inform future outreach efforts.
* Leverage intelligence insights to identify emerging trends and international developments that may influence public perception, media narratives, or communications planning.
May include other responsibilities as assigned
REQUIREMENTS:
1. Bachelor's degree required.
2. 5+ years of experience in social media, marketing, or communications, with strong knowledge of platform best practices.
3. 3+ years of experience in applying data analytics to communication work, including working knowledge of SQL (relational databases, Pivot Tables), and experience with dashboard development (e.g., GA4, Looker Studio, Tableau).
4. 2+ years of hands-on experience with automation tools and workflows, with the ability to support implementation of AI-driven solutions.
5. Strong analytical and problem-solving skills, with the ability to manage complex tasks, prioritize effectively, and continuously optimize processes.
6. Proven ability to translate data into actionable recommendations for communication planning.
7. Excellent written and verbal communication, combined with strong teamwork skills, for effective cross-functional collaboration.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
This role is an exempt position, and the salary range for this position is $85,680.00 - $113,526.00. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Home Therapy Specialist
Remote
USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
The Home Therapy Specialist provides expert oversight to ensure the safe, compliant, and high-quality delivery of home-based renal therapies. This role is responsible for monitoring clinical performance, patient outcomes, adherence to regulatory, licensing, and accreditation standards, including CMS Conditions for Coverage and state requirements across an assigned geographic region. The Home Therapy Specialist is a results-driven professional committed to implementing best practices that enhance patient safety and care outcomes. Additionally, the role supports education and competency development for clinical team members, promotes a culture of continuous improvement, and serves as a key resource for interpreting and applying regulatory and quality requirements.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
Quality and Regulatory Excellence
Partner with quality teams and clinical experts to implement best practices that enhance patient outcomes and retention.
Collaborate with Clinical Specialists to align clinical policies with regulatory standards across assigned clinics.
Support the development, implementation, and monitoring of quality care processes to ensure compliance with company and regulatory standards.
Guide home nurses on current evidence-based practices, regulatory requirements, and maintaining an effective QAPI program.
Stay informed on all relevant federal, state, and local laws and regulations.
Partnership & Collaboration
Promote and exemplify USRC's mission, vision and values in practice.
Build and maintain positive relationships with regional management, physicians, stakeholders, and community partners.
Communicate expectations clearly, maintain accountability standards, and support team efforts to meet organizational goals.
Foster collaboration among clinical, quality, and operations teams to sustain high standards of patient care and program performance
Team Member Education
Collaborate with regional leadership and support entities to proactively identify educational needs.
Support education, competency validation, and ongoing development of clinical staff related to quality, safety, and regulatory compliance
Aid in modality specific class facilitation for new employee onboarding as needed
Patient Education
Serve as a collaborative resource for maintaining updated patient education materials related to home modalities
Patient Insurance Educator (Hybrid)
West Palm Beach, FL jobs
Job Requirements Patient Insurance Educator - Hybrid Work from Home + Visit Local Dialysis Clinics Full-Time | 40 Hours per Week About the Role Innovative Renal Care is seeking a detail-oriented Patient Insurance Educator to help dialysis patients understand and navigate their health insurance options. You'll educate patients about eligibility requirements, guide them through enrollment for Qualified Health Plans (QHPs) via Federal and State Exchanges, and connect them to insurance affordability programs.
This hybrid role lets you work from home while visiting assigned clinics in the West Palm Beach area about 50% of the time. You'll meet with patients, provide education, and coordinate insurance solutions tailored to their needs.
Key Responsibilities
* Educate patients on QHPs and affordability programs
* Assist with eligibility and enrollment applications
* Ensure compliance with CMS, HIPAA, and IRC policies
* Maintain accurate and organized documentation
* Communicate clearly and compassionately with patients
* Use sound judgment in a dynamic healthcare setting
Qualifications
* High school diploma, GED, or equivalent required
* Bachelor's degree in healthcare or related field preferred (experience considered)
* 1-3 years of experience in health insurance, patient advocacy, or enrollment
* Understanding of QHPs, eligibility rules, and HIPAA standards
* Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
* Ability to travel locally up to 50%
Benefits
At Innovative Renal Care (IRC), our comprehensive benefits program is a key component of our total compensation package. It includes a 401(k) match, healthcare coverage, and a broad range of other benefits that compare favorably within our industry and marketplace. Learn more at IRC Benefits and Perks
About Innovative Renal Care
We are one of the largest dialysis service providers in the U.S., partnering with local physicians to deliver high-quality care to patients with ESRD and other kidney conditions. Our mission is to be the trusted experts and preferred partners for patients, physicians, and healthcare providers by delivering best-in-class care, service, and solutions.
Our Values: I CARE
Integrity & Innovation - Earn trust by keeping promises and embracing new solutions.
Compassion - Treat patients, families, and colleagues with respect and empathy.
Accountability - Take ownership and recognize the contributions of others.
Results-Driven - Strive for excellence and exceed expectations.
Everyone Counts - Foster diversity, equity, teamwork, and collaboration.
Why Join IRC?
* Career Growth - Be part of a values-driven team making a meaningful impact.
* Competitive Compensation - Salaries continually benchmarked against market and trends.
* Enhanced PTO - Your most recent dialysis experience counts toward PTO accrual.
* Team Culture - Thrive in a supportive environment that values innovation, accountability, and compassion.
Innovative Renal Care is an equal opportunity and a drug free workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origins, citizenship, disability or protected veteran status. All applicants will be subject to a drug screening and background check upon acceptance of an offer.
* IRC will only contact you from *************************** or team members with an @innovativerenal.com email address. Please be cautious and aware of spam or fraudulent emails soliciting personal or banking information. IRC will not request this information via email.
#LI-SW1
#LI-Hybrid
Easy ApplySr Manager Customer Success (Hybrid)
Chicago, IL jobs
Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group membership institutions using MMX educational product. Responsible for maximizing enablement, retention and ROI, while positioning Customer Success as a differentiating attribute of AMA's educational products and brand. This role oversees a team of Customer Success Managers, builds scalable systems to drive engagement and institutional growth, and partners across internal teams to deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
* Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
* Align service models to account segments and growth opportunities to optimize customer engagement.
* Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
* Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
* Develop business cases to integrate or invest in technologies that support customer scale.
* Coordinate cross-functional collaboration to enhance the post-sale customer journey.
* Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
* Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
* Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
* Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
* Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
* Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
* Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
* Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
* Analyze capacity and align resources to support team and individual goals.
* Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
* Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
* Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
* 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
* 3+ years of people management experience required.
* Previous experience managing customers in a healthcare-related context preferred.
* Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
* Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
* Strong external presence to communicate with customers and stakeholders.
* Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
* Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION