Ocean freight agent vs ground support agent

Differences between ocean freight agent and ground support agent duties and responsibilities

Ocean freight agent example responsibilities.

• Ensure accuracy of direct mail processing and preparation operations in accordance with DHL requirements, customer requests, and establish procedures.
• Provide guidance and clarification on proxy materials, voting methods and specific proposals.

Ground support agent example responsibilities.

• Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
• Maintain all aircraft maintenance logs and scheduling of FAA require inspections.
• Welcome passengers with departing and arriving information of the FBO.
• Utilize tugs, pallet dollies, and perform freight running activities.
• Experience includes, bag room, Mail/Cargo, ramp, and De-icing.
• Navigate multiple applications in a windows environment effectively; track and maintainedcustomer information into database.
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