Business System Analyst
Operations analyst job in Dallas, TX
Business System Analyst Duration: Contract We are seeking a skilled Business System Analyst to join our team on a 5-month contract basis initially. The selected candidate will have enterprise-wide responsibility for capturing requirements for projects impacting the Product Catalog for video promotions and content. This role involves serving as the Technology Development liaison and primary point of contact for requestors, whether Business or IT, and working across multiple organizations to align business strategies and functional architectures.
Responsibilities:
Maintain and support relationships with key stakeholders, actively managing their expectations and monitoring satisfaction levels.
Engage and capture the needs of a diverse group of stakeholders enterprise-wide.
Document all requirements for requests using approved templates and delivery plans.
Ensure agreed services are delivered to meet requirements and requestor expectations.
Research issues and collaborate with development teams to resolve them.
Recommend business solutions or alternatives as needed.
Act as a liaison to clients and other IT organizations as a subject matter expert on business processes.
Track and monitor requirements traceability to project deliverables.
Provide Project Managers with time and resource estimates for requirements.
Qualifications:
Proven experience as a Business System Analyst or in a similar role.
Strong ability to manage stakeholder relationships and expectations.
Excellent documentation skills using approved templates and tools.
Ability to research and resolve issues effectively in collaboration with development teams.
Experience in recommending business solutions and alternatives.
Strong understanding of business processes and functional architectures.
Proficiency in tracking and monitoring requirements traceability.
Excellent communication and organizational skills.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $50 - $70
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
Business Analyst/UAT - LaserPro
Operations analyst job in Irving, TX
Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment.
Qualified candidates will have the following experience and skills:
3+ years of experience supporting Finastra LaserPro
5+ years of experience as a Business Analyst or similar
5+ years of experience writing scripts for and executing user acceptance testing
Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's.
Proficiency with credit origination tools is preferred, especially the document preparation workflow.
Strong ability to interpret loan terms outlined in commercial loan documents
Proven experience gathering requirements and writing user stories
Experience with Salesforce nCino is preferred
Exceptional attention to detail
Duration: 12 Month Contract
Location: Charlotte, NC | Irving, TX | Minneapolis, MN
Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote
Pay range: $50-60/hr, negotiable based on experience
If you are interested, please apply here or email an updated copy of your resume to ***********************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Power BI Reporting Analyst
Operations analyst job in Farmers Branch, TX
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.
We are currently looking for a Client Reporting Analyst to join our team.
Reporting to the EVP, Asset Management, this position plays a vital role in supporting investor relations by preparing and delivering a comprehensive suite of monthly accounting reports tailored to the needs of assigned clients. This position compiles and validates financial data, ensuring timely and accurate reporting, and maintaining compliance with client-specific requirements and regulatory standards.
This position processes loan transfers and performs detailed reconciliation of servicing transactional data. Additionally, this role also serves as a point of escalation for complex issues, including discrepancies in loan data and reporting anomalies, requiring resolution beyond standard servicing procedures.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. While performing the duties of this job, the employee is required to sit as well as work at a computer for extended periods of time, utilizing a keyboard and mouse. The employee should be able to communicate by telephone, email, and face-to-face.
Qualifications Include:
Bachelor's degree in Business or related field (or equivalent combination of years of experience with High School Diploma/GED) required
3+ years' experience in Investor Reporting or Investor Accounting required
3+ years' experience with data visualization platforms like PowerBI, Tableau, or similar.
2+ years' experience in the mortgage industry, including servicing, processing rules, and guidelines
Familiarity with custodial account reconciliation and expected cash testing is preferred
Proven ability to work effectively in a fast-paced, deadline-driven environment
Experience with Black Knight MSP preferred
Strong skills in the MS Office Suite with advanced Excel skills for data compilation and analysis
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Strong problem-solving, data collection, analysis, and decision-making skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client-focused with strong execution skills and results orientation
High level of precision with attention to detail and consistency
Flexible, open to change, and able to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups
Featured Benefits
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401(k) Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days
Compensation
The hiring range for this position is between $75,000.00-$90,000.00 annually
This position is eligible for an annual discretionary bonus
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
Application Support Analyst
Operations analyst job in Fort Worth, TX
We are looking for a tech-savvy problem solver for an Application Support Analyst role to assist in maintaining and configuring mission-critical systems that power our operations.
The Application Support Analyst is responsible for providing technical support, configuration and
maintenance for business applications, ensuring optimal performance and user satisfaction.
This role involves troubleshooting issues, writing reports, coordinating with different departments, and delivering high-quality support to end-users in a fast-paced environment.
Duties and Responsibilities:
Application Support: Monitor, configure, troubleshoot, and resolve issues related to enterprise applications, ensuring end user support and efficient system performance.
Incident Management: Respond to and resolve end users' requests in a timely manner, escalating complex issues to senior technical teams when necessary.
User Assistance: Provide guidance, configuration and training to end-users on application functionality, ensuring effective use of systems.
System Maintenance: Perform regular maintenance tasks, including software updates and configuration changes to ensure system reliability.
Data Integrity and Visualizations: Create reports and leverage data visualizations tools. Assist in application configurations to promote data integrity through data entry. Provide data Integration into industry specific applications from Acquisitions.
Documentation: Create and maintain detailed documentation related to business processes, issue resolutions, and system configurations.
Collaboration: Work closely with infrastructure team, end-users and application vendors to identify and implement application improvements.
Root Cause Analysis: Investigate recurring issues to identify root causes and recommend long-term solutions to prevent future occurrences.
Monitoring and Reporting: Utilize monitoring tools to track application performance and generate reports for stakeholders.
Compliance: Ensure applications adhere to organizational security policies and audit requirements.
Knowledge, Skills, and Abilities
Bachelor's/University degree or equivalent experience in the oil and gas industry preferred
1+ years of hands-on SQL experience preferred
Strong SQL skills - SQL queries, stored procedures, views, and SQL Agent Jobs
Data Visualization Tools - Report Writing: Power BI, Spotfire, SSRS
Application support expertise - Proficiency in troubleshooting software applications and understanding of IT Systems (e.g., Windows or cloud-based environments), vendor management and root cause analysis
Industry specific software - Preferred knowledge of Aries, Wellview/Siteview, Prodview, TabFusion, Quorum, Conduit, CygNet, Petra, ArcGIS
Technical knowledge - Relational Databases, ETL Processes, SSIS, API, XML
Coding - Some experience in writing and interpreting scripts, PowerShell, Python
Business process mindset - translate operational needs into technical solutions
Teamwork - Ability to work in a team environment and learn new skills quickly with little supervision
Personal skills - Communication, self-study and a desire to your grow knowledge base and a career
Equal Opportunity Employer
Prospective employees will receive consideration without discrimination because of race, color, religion, marital status, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or genetic information.
Business Applications Analyst Senior - Treasury Management
Operations analyst job in Plano, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Our Business Applications Analyst Senior will be a key contributor within the Treasury Management - Strategy, Projects and Applications team, responsible for providing comprehensive analytical, business, and technical support across a portfolio of IT platforms, with a particular emphasis on ensuring the oversight and effective management of Treasury Management applications. This role demands extensive experience with SAP Treasury Management applications, enabling the candidate to lead business analysis initiatives/troubleshooting, develop and maintain application solutions, and drive business process improvements across various strategic functions. The analyst will also be accountable for the execution and oversight of controls, administrative responsibilities, and application support for these critical systems, advising stakeholders on IT platform direction by leveraging a strong understanding of business processes and SAP Treasury functionalities to identify and analyze technology solutions. Collaboration with diverse teams to manage dependencies, risks, and opportunities will be essential, alongside researching complex business issues, documenting requirements, directing system testing and implementation, designing documentation standards, and coaching team members to ensure robust risk management aligned with company policies, all while demonstrating proficiency in Agile methodologies and a proactive, solution-oriented mindset.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.
Relocation assistance is not available for this position.
What you'll do:
Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities.
Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions.
Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed.
Researches complex business issues requiring advanced knowledge of business principles and theories.
Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.
Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation.
Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform.
Provides work direction and coaching to team members and may provide input on performance and development plans.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes.
Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution.
Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform.
Advanced knowledge of Microsoft Office tools.
Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls.
Successful completion of an analyst assessment may be required.
What sets you apart:
Comprehensive experience in SAP application ownership/support, with a specific focus on treasury functions related to Liquidity and Cash Management. This includes a proven track record in troubleshooting, maintaining, and enhancing SAP systems to ensure optimal performance and user satisfaction.
Proficiency in Agile methodologies.
Proactive and solution oriented.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $93,770 - $179,240.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyBusiness Analyst - Infrastruture
Operations analyst job in Coppell, TX
MUST BE US Citizen or Green Card; no third party vendors
5-7+ years of experience as a Business Analyst, preferably in cloud enablement and infrastructure delivery
Experienced with setting up or migrating physical network servers for the applications (in a BA capacity)
Strong knowledge of cloud platforms (AWS, Azure) and cloud service lifecycle management.
Excellent analytical, communication, and stakeholder management skills.
Familiarity with financial tracking for cloud consumption and cost optimization strategies is a plus.
Experience working on multiple projects at once.
Have strong comm skills and know how to work with developers
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
IT Application Analyst (Finance)
Operations analyst job in Plano, TX
The Finance Application Analyst plans, implements, and enhances finance systems with a primary focus on SAP FICO. Partnering with internal stakeholders and vendors, this role translates business requirements into functional specifications, configures SAP solutions, and supports end users through training and change management. The analyst also ensures system reliability, performance, and security through proactive monitoring and best practice governance.
General Job Duties and Responsibilities:
Finance System Planning & Implementation: Lead/participate in roadmap, fit gap, and deployment activities; coordinate with internal teams and vendors for on time delivery.
Solution Design & Configuration: Configure and enhance GL, AP, AR, AA, Cost/Profit Center accounting, and related integrations per current design and business requirements.
Requirements & Specifications: Elicit and analyze business needs; create functional specs (incl. integrations, reports, forms, and controls); collaborate with developers on build, test, and release.
Testing & Cutover: Define test scenarios/scripts, support UAT, manage defect triage, and assist with data migration and cutover planning.
Support & Training: Provide tier2/3 support, knowledge articles, and end-user training for new implementations or changes.
Reliability, Performance & Security: Monitor jobs/interfaces, data integrity, and access controls; partner with IT security/compliance on audit readiness and best practices (e.g., SOX related controls where applicable).
Documentation & Governance: Maintain configuration documentation, process flows, and change logs; follow change management procedures and SDLC standards.
Cross Functional Collaboration: Work with Finance, Accounting, Procurement, and IT to optimize processes and resolve issues; align deliverables with close cycles and reporting deadlines.
Continuous Improvement: Identify automation and analytics opportunities (e.g., Fiori, workflow, dashboards) to improve accuracy, cycle time, and user experience.
Other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent work experience in SAP FICO implementation.
Minimum 5 years of relevant hands-on SAP FICO implementation (design, configuration, testing, deployment, and support) experience, preferably in a eMobility, consumer electronics, or powersports.
Strong understanding of core finance processes: chart of accounts, invoicing, payments, vendor management, period close, and compliance.
Ability to manage multiple assignments in a fast-paced environment; strong troubleshooting and stakeholder communication.
Experience with SAP S/4HANA (Fiori), CO‑PA, tax and bank integrations, and IDoc/Interface troubleshooting is highly preferred.
Exposure to adjacent SAP modules (MM/SD) and basic ABAP debugging for issue isolation is a plus.
Experience with SOX controls, security/role design, and audit support is a plus.
Familiarity with project tools (e.g., JIRA/Azure DevOps) and process mapping (e.g., Visio/BPMN) is a plus.
Bilingual in English and Mandarin is a plus.
Physical Demands:
This role is primarily office-based and involves prolonged periods of computer work, frequent virtual meetings, and regular collaboration across departments and vendors. Occasional off-hours support may be required during cutovers, month end activities, or critical releases. Light lifting of laptops or documents (up to 25 pounds) and occasional travel for workshops or go lives may be necessary. Specific vision abilities required for this job include close vision, color vision, and the ability to adjust focus.
EEO Statement:
Segway Inc. is committed to providing Equal Opportunity in Employment to all applicants and employees regardless of race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
Digital Analytics Implementation Analyst - 25-03387
Operations analyst job in Fort Worth, TX
LeadStack Inc. is an award winning, one of the nation's fastest growing, certified minority owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Title: Digital Analytics Implementation Analyst (W2 only)
Duration: 6 months contract
Location: Hybrid (required onsite Tuesday through Thursday) - Fort Worth, TX 76155
Interview Process: Interviews will be 2 rounds: 1st 30 min virtual, 2nd 1 hour onsite
Pay rate: $61.80/hr on W2
About the Role
We are seeking a Digital Analytics Implementation Analyst to join the Customer Intelligence Division within a leading airline industry's Digital Analytics Implementation Team. This analyst will be responsible for driving accurate and efficient digital data collection, maintaining tag management systems, and ensuring the integrity of analytics data across web and mobile platforms.
Required Qualifications
Top 3 to 5 skillsets / years of experience:
2-3 years of experience in Data Layer Implementation and knowledge of tag manager tools such as Tealium or similar.
Strong expertise in data collection mapping for Adobe Analytics (both web and native app), data feeds, and performing issue analysis.
Experience in data validation, identifying tagging and data collection issues, and ensuring data accuracy.
Proven ability to collaborate with cross-functional teams, including Product Owners, technology teams, and vendors, to define analytics requirements and implement tracking solutions.
Key Responsibilities
Manage the implementation and maintenance of digital analytics tools (Adobe Analytics, Tealium, etc.).
Implement and enhance data layer structures for web and mobile applications.
Collaborate with product owners, engineers, and vendors to define analytics requirements and tracking strategies.
Conduct QA and validation of analytics data to ensure accuracy and reliability.
Configure marketing pixels and manage analytics dashboards, classifications, and custom metrics.
Partner with cross-functional teams to define KPIs and provide insights that drive digital customer experience improvements.
Maintain detailed documentation of implementation processes and measurement strategies.
Identify opportunities to improve data collection efficiency and data-driven decision making.
Preferred Skills
Master's degree in a quantitative or technical field.
Knowledge of iOS and Android SDKs for mobile analytics tracking.
Proficiency in JavaScript, jQuery, and JSON.
Experience with SQL and Agile project environments.
Strong analytical problem-solving and organizational skills.
know more about current opportunities at LeadStack , please visit us on *********************************
Should you have any questions, feel free to call me on ************* or send an email on *****************************
Senior Outcomes Analyst
Operations analyst job in Addison, TX
Company - Our client is a national healthcare services leader, widely recognized for its extensive network of occupational health centers. Known for innovation and operational excellence, this organization is committed to improving workforce health outcomes and is supported by a collaborative, data-driven culture.
Job Title - Senior Outcomes Analyst
Location - Addison, TX (hybrid, 3-4 days/week in office; candidates must live within 40 miles)
Role Type - Direct Hire
Must Have Skills:
Proficiency in SQL and Excel
Experience working with large, complex data sets
Strong analytical skills for identifying trends, patterns, and operational behaviours
Demonstrated ability to implement and monitor programs post-deployment
Excellent written and verbal communication skills
Responsibilities and Job Details:
Analyze performance metrics and outcomes across multiple locations to identify inefficiencies and bottlenecks
Support and maintain data infrastructure and pipelines (approx. 40% of role)
Interpret data and contribute to program development and solutioning initiatives (approx. 60% of role)
Collaborate with a small, close-knit team to deliver actionable insights for operational improvements
Work closely with center teams to support strategic initiatives
Communicate findings and recommendations clearly to both technical and non-technical stakeholders
Administer outcome-based programs and track ongoing effectiveness
Contribute to the continuous improvement of data processes and tools
Participate in onsite interviews and technical assessments as part of the hiring process
No relocation assistance provided; candidates must be USC or GC holders
SOW Analyst
Operations analyst job in Plano, TX
Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Plano Texas, they are looking to hire an SOW Analyst on a Contract to hire basis.
Contract Duration: 6 Month Contract to hire (Potential for extension or conversion)
Position is Hybrid (2 days a week onsite)
Required Skills & Experience
Experience in the IT Industry
Ideal background: Technical writer, RFP response, proposal writer, paralegal - 5 years exp, IT background.
Experience with Tech Writing and or Proposal Writing
Experience with SMEs, Account Execs, and Engineers
Excellent client-facing communication skills
Familiar with Salesforce Customer Relationship Management (CRM) application
Adaptability to new technology and platforms
Attention to detail
Ability to manage time and prioritize tasks
Critical thinking and problem solving
Understanding of legal contracts
Strong writing and grammar skills
Quantitative ability and understanding
Communication skills in a remote team environment
Ability to work independently
Proofreads work to ensure accuracy
Adapts easily to fluid environment and changes
Advanced MS Office skills with an emphasis on MS Excel and MS Word
Familiarity with Information Technology terms and technologies
Technical writing and/or Business writing experience helpful
What You Will Be Doing
A Senior SOW Analyst is responsible for all of the above, plus the person provides training and mentorship to new hires, peer review of SOW drafts for team members, and is assigned to the more complex opportunities with more demanding account teams that require excellent and prompt communications.
Daily Responsibilities
Track and support the entire SOW process from technical scoping to approvals, which requires an understanding of who does what and when. This involves Sales, Solutions (technical sales), Consultancy (engineers), the Project Management Office, and associated leadership; depending on the cost of the Level of Effort and SOW.
Support Solution Specialists to refine the customer's stated requirements and how Professional Services will provide the proposed solution.
Creating a legally valid Statement of Work on approved templates using the technical information provided in the approved Level of Effort and language from Solutions on the customer's request.
Ensuring that professional quality documents are completed within internal service level expectations or expedited if necessary.
Support Sales and Solutions in adjusting the sales margin on the SOW while understanding rules and guidelines around internal cost and pricing and remaining compliant with these.
Submitting completed documents that properly contain associated legal agreements (e.g. Master Services Agreement, Terms and Conditions) to Solution Architects.
Engaging with Legal to incorporate feedback, adjust activities and scope, and insert negotiated terms into the SOW as/if necessary.
Managing change in scope, assessing project risk and, with input from Solution Architects, ensuring that project delivery can still be profitably met.
Utilizing 3rd party resources, convert Subcontractor SOWs to outline the tasks and terms to be undertaken by the 3rd party delivery resource.
Be vigilant of potential breaches of compliance and selectively escalate requests as needed.
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Information Technology System Analyst
Operations analyst job in Fort Worth, TX
We are seeking an experienced and self-driven IT / Systems Analyst to support the ongoing modernization of our business systems across multiple entities. The ideal candidate will have hands-on experience in aerospace or aviation maintenance environments, with strong working knowledge of Quantum ERP and Corridor MRO systems. This role requires a proactive individual who thrives in a fast-paced, entrepreneurial environment, can operate with limited oversight, and takes ownership in driving process improvement, system integrity, and data-driven decision support.
Key Responsibilities:
Serve as the primary system administrator and functional lead for Quantum ERP and Corridor MRO systems.
Manage user accounts, roles, permissions, and workflow configurations to maintain data integrity and system security.
Partner with Finance, Operations, Sales, and Supply Chain to document, streamline, and automate end-to-end business processes.
Develop and maintain custom reports, dashboards, and data extracts to enhance operational visibility and leadership decision-making.
Proactively identify opportunities for system and process improvements, presenting practical recommendations to management.
Collaborate with internal IT, cybersecurity partners, and software vendors to ensure secure and compliant data management.
Troubleshoot and resolve system or user issues in a timely, customer-focused manner.
Provide training, documentation, and ongoing support to new and existing users.
Qualifications:
Bachelor's degree in Information Systems, Computer Science, Business, or related field.
3-7 years of experience in IT systems analysis or ERP administration, ideally in aerospace, aviation maintenance, or manufacturing.
Hands-on experience with Quantum Control ERP (Component Control) and/or Corridor MRO software required.
Strong proficiency in SQL, Excel, and report-building tools; Power BI experience strongly preferred.
Familiarity with data integration tools, APIs, and middleware.
Strong understanding of accounting, inventory, and maintenance workflows.
Proven ability to work independently, prioritize competing tasks, and deliver results with limited supervision.
Exceptional analytical, troubleshooting, and communication skills, with a focus on cross-functional collaboration.
Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
Salary Range - $80,000 - $90,000
Benefits: Medical, Dental, Vision, 401k, etc.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
*The California Fair Chance Act
*Los Angeles City Fair Chance Ordinance
*Los Angeles County Fair Chance Ordinance for Employers
*San Francisco Fair Chance Ordinance
Epic Analyst - ASAP
Operations analyst job in Dallas, TX
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Applications & Systems Analyst
Operations analyst job in Addison, TX
Business Systems Analyst - Retail Systems Direct Hire Addison, TX (Hybrid) This role serves as a technical and functional resource, partnering with business leaders and IT to optimize system performance, improve workflows, and ensure data accuracy across key retail functions.
The ideal candidate has strong analytical skills, a customer-service mindset, and an interest in retail systems. You will help troubleshoot system issues, support new feature rollouts, and assist with enhancement requests that support continued growth.
Duties and Responsibilities
Serve as the functional and technical liaison for merchandising and finance applications.
Support and enhance key merchandising functions such as inventory management, purchase orders, and transfer operations.
Support finance functions including vendor invoice matching, payment reconciliation, and EDI transaction management.
Collaborate with D365, ERP, and integration teams to ensure accurate data flow and operational efficiency across systems.
Analyze business requirements and translate them into system configurations, workflow enhancements, and technical improvement requests.
Troubleshoot and resolve application and data issues, leveraging SQL queries and reporting tools as needed.
Coordinate system upgrades, regression testing, and documentation for new releases or configurations.
Provide training, process guidance, and end-user support to merchandising and finance partners.
Identify and implement automation and process improvement opportunities across application and database workflows.
Contribute to roadmap planning, application architecture design, and technology initiatives that support long-term scalability and retail growth.
Ensure compliance with security standards, audit controls, and system integrity through proactive patching and vulnerability management.
Perform other duties as assigned.
Qualifications and Requirements
Bachelor's degree in Business, Information Systems, Computer Science, or related field OR equivalent professional experience
3-5 years of experience supporting retail merchandising and finance applications
Strong understanding of purchasing, inventory, transfer, invoicing, and vendor management workflows
Familiarity with ERP systems (D365 or similar)
Working knowledge of SQL for data validation and issue analysis
Understanding of integration concepts (APIs, EDI, ETL, middleware)
Excellent analytical, communication, documentation, and problem-solving skills, with proven ability to partner across business and technical teams
Ability to manage multiple priorities in a fast-paced retail environment
Knowledge of merchandising and financial applications; D365 strongly preferred
Experience with integration platforms (e.g., Logic Apps, Boomi, Azure Service Bus)
Experience working in cloud environments (Azure, AWS) and virtualized infrastructure
Familiarity with Snowflake, Power BI, or SSRS for reporting and analytics
Experience supporting store operations and retail ERP environments
Understanding of reconciliation workflows across merchandising, finance, store operations, and external systems
Knowledge of ITIL or structured change-management frameworks
Estimated Min Rate: $84000.00
Estimated Max Rate: $120000.00
What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************
Application Analyst
Operations analyst job in Irving, TX
Application Analyst II
REMOTE
Application Analyst II-REMOTE -Experience with Clinical 3rd Party Applications
Experience with cardiology, radiology, lab, PACS, Sleep Lab (Cadwell) and PFT (Breeze Suite)
Monday-Friday
Senior GRC InfoSec Analyst
Operations analyst job in Plano, TX
Direct Hire (No C2C or third-party submissions)
Schedule: 2 days onsite weekly
Interview Process: 1st round is onsite; 2nd round virtual
Responsible for driving the development, implementation, communication, and maintenance of technology policies, standards, and procedures that align with industry standards and regulatory requirements. Ensures technology processes adhere to regulatory requirements, effectively manage risks, and establish strong governance practices. Develops and implements controls, monitors compliance, and supports risk management activities.
Requirements:
Bachelor's Degree in Information Security, Computer Science, Information Technology, or a related field preferred.
Minimum of six (6)+ years' experience working in Cybersecurity GRC, policy development, risk management, or a similar field.
Experience with GRC tools (e.g., Archer, ServiceNow, OneTrust).
Proficiency in using data analysis and reporting tools (e.g., Excel, Power BI).
Relevant certifications such as CISM and/or CISA are highly desirable.
Other must haves:
Experience managing policy governance function such as leading policy updates, installing new policy, aligning regulatory & best practices
Technical Process - needs expertise around understanding of alignment & frameworks and will be working with Product Owner
Regulatory Frameworks
Preferred:
Financial services or banking background
ServiceNow IRM (Integrated Risk Management) experience
Duties:
Lead the development and implementation of comprehensive cybersecurity and IT policies, standards, and guidelines.
Continuously evaluate and update cybersecurity and IT policies to ensure they remain current and effective.
Ensure policies comply with relevant laws, regulations, and industry standards (e.g., NIST, FFIEC, GLBA, NYDFS, SOX, PCI-DSS).
Collaborate with cross-functional teams-including IT, legal, compliance, and other departments-to ensure cybersecurity policies align with business objectives.
Translate complex information and documentation into clear, user-friendly concepts.
Provide specialized expertise and consultation to perform framework-oriented risk assessments, identify deficiencies, generate reports, and recommend prioritized, actionable solutions to mitigate risks and enhance overall security posture.
Stay informed about the latest cybersecurity threats, trends, and best practices. Maintain accurate and up-to-date records of policy reviews, risk assessments, training activities, and incident responses.
Benchmark organizational policies against industry standards and best practices.
Develop and implement governance frameworks for cybersecurity policy management.
Monitor key performance indicators, conduct gap analyses and risk assessments, and implement frameworks as needed. Test and monitor the effectiveness of controls.
Establish feedback loops and analyze metrics to continuously improve cybersecurity policies based on audit findings, incident reviews, and emerging threats.
Lead and support internal and external audits and assessments of cybersecurity policies and practices. Ensure identified audit and assessment findings are tracked to closure.
Maintain comprehensive documentation of all cybersecurity policies, procedures, and related activities. Communicate policy requirements and updates to all relevant stakeholders.
Identify opportunities for innovation and improvement in cybersecurity policy and practice. Propose suitable mitigation strategies and verify the effectiveness of remediation plans.
Data & Financial Analyst USC and GC Only
Operations analyst job in Richardson, TX
Role :: Data & Financial Analyst
Duration :: Long Term Contract
Domain Experience: Telecom
Key Responsibilities
Combination of data analyst and financial analyst. Strong Excel/Tableau/Smartsheet skills is key, with solid experience in both financial and operational reporting:
1. Develop and maintain data infrastructure
Gather data from multiple sources, maintain data sets and ensure data integrity. Proficiency in nSAP/1ERP will be advantageous
2. Perform data analysis and management reporting
Identify, analyze and interpret trends using advanced Excel/Tableau/Smartsheet features. Conduct financial and operational performance analysis. Produce reports for performance tracking, budgeting, planning and forecasting purposes
3. Create data visualizations
Design and build data visualizations (including charts, tables and dashboards) using Excel, Tableau and/or Smartsheet to present complex data in a clear, simple and impactful manner
4. Collaborate and communicate findings
Work with stakeholders through the data analysis and reporting workflow. Present findings and recommendations to stakeholders in a clear, concise manner
5. Support process improvements
Identify opportunities to streamline existing reporting and management processes
Financial Analyst (Retail Experience Req'd)
Operations analyst job in Irving, TX
The Financial Analyst is an entry-level role designed for a motivated and detail-oriented individual eager to grow within a dynamic finance team. This position supports core financial reporting, forecasting, and analysis processes while developing critical business and technical skills. Working closely with the senior director of business intelligence and cross-functional teams, this role helps drive accurate and timely reporting that informs operational and strategic decision-making.
Essential Functions / Major Responsibilities:
Assist in the preparation of monthly financial reports, dashboards, and performance summaries for internal stakeholders.
Support the annual budget and monthly forecasting process by gathering data, updating templates, and validating inputs.
Perform basic variance and trend analyses on revenue and expense data, identifying key changes versus budget or prior periods.
Maintain and update store-level financial models, ensuring accuracy in data inputs such as sales, labor, and expenses.
Partner with departments to collect data and ensure alignment on reporting requirements and assumptions.
Support ad hoc analysis requests and special projects by pulling and organizing data in a structured and efficient manner.
Assist in enhancing reporting tools and automating recurring reports where appropriate.
Contribute to continuous improvement efforts within the Finance function by helping document processes and identifying opportunities for efficiency.
Required Skills / Abilities / Competencies:
Foundational knowledge of financial analysis, accounting principles, and business reporting.
Proficiency in Excel (e.g., pivot tables, VLOOKUP, IF statements); exposure to Power BI, Tableau, or SQL is a plus.
Strong attention to detail with a commitment to data accuracy and integrity.
Ability to work effectively in a team environment and take direction from senior analysts.
Excellent organization and time management skills; able to manage multiple tasks and meet deadlines.
Clear and professional communication skills-both verbal and written.
Demonstrated eagerness to learn and grow; receptive to feedback and development.
Alignment with client's values and a passion for contributing to a purpose-driven brand.
Education and Experience:
Bachelor's degree in finance, accounting, economics, business, or a related field.
Up to 2 years of relevant finance experience preferred (QSR, retail, or hospitality experience is required).
Familiarity with financial statements and budgeting processes preferred.
Personal passion for health and fitness is a plus.
Digital Analytics Implementation Analyst
Operations analyst job in Fort Worth, TX
Local to TX only - Hybrid role
W2 candidates only, No c2c
Adobe Analytics and Tealium is a Must
Top 3 to 5 skillsets / years of experience:
• 2-3 years of experience in Data Layer Implementation and knowledge of tag manager tools such as Tealium or similar. • Strong expertise in data collection mapping for Adobe Analytics (both web and native app), data feeds, and performing issue analysis. • Experience in data validation, identifying tagging and data collection issues, and ensuring data accuracy. • Proven ability to collaborate with cross-functional teams, including Product Owners, technology teams, and vendors, to define analytics requirements and implement tracking solutions.
Description:
This job is a member of the Digital Analytics Implementation Team within the Customer Intelligence Division.
This role is responsible for managing the implementation and maintenance of the digital analytics tools e.g. Adobe Analytics Tag management System Tealium. Digital Analytics Implementation Analyst will strive to differentiate American as an industry leader in the digital customer experience.
Successful candidates will be comfortable setting clear goals and direction driving strategies producing thoughtful analysis delving into technical topics and presenting to a wide range of executive stakeholders - to deliver the best digital customer experience.
What you'll do
Manage the implementation and maintenance of analytics tools e.g. Adobe Analytics Tag Management System Tealium
Experience in Data Layer Implementation and knowledge of tag manager tools such as Tealium or similar.
Strong expertise in data collection mapping for Adobe Analytics both web and native app data feeds and performing issue analysis.
Experience in data validation identifying tagging and data collection issues and ensuring data accuracy.
Proven ability to collaborate with cross-functional teams including Product Owners technology teams and Vendors to define analytics requirements and implement tracking solutions.
Collaborate with our technology teams to add update and verify implementation of analytics tracking on mobile app aa.com.
Conduct quality assurance checks and data validation identify data collection issues implement marketing pixels and perform duties of Adobe Analytics administrator including SAINT classifications managing shared dashboards.
Collaborate with Digital Customer Experience Product Owners and our technology teams to define and implement requirements for reporting on relevant Key Performance Indicators KPIs that drive strategic decision-making and customer experience improvements.
Maintains detailed documentation of analytics tools and measurement strategies.
Identify opportunities for improving customer experience that increase conversion or drive revenue improvement use data to communicate recommendations to stakeholders.
Establish best practices for data collection and data quality on the online channels configuring web analytics technology and interpreting data.
Work with stakeholders to understand business goals needs and develop viable solutions tracking requirements.
Work with vendors and internal teams to develop reporting strategies and ensure data is being collected properly and accurately.
Collaborate with design QA development and analytics resources for implementation and analysis of testing and personalization campaigns.
All you'll need for success.
Minimum Qualifications-Education Prior Job Experience
Bachelor's degree in Statistics Mathematics Computer Science Economics Engineering or related field
2-3 years of experience with Adobe products or similar analytics tools preferably in implementation capacity.
Experience with SQL and JavaScript is a plus.
Experience managing analytic and/or development projects.
Preferred Qualifications- Education Prior Job Experience
MS in Statistics Applied Math Computer Science Economics Engineering or related field.
Experience with analytics tools including Adobe Analytics/Tealium/Celebrus
Experience with iOS and Android SDKs
Proficient knowledge of JavaScript jQuery and JSON.
Experience with Agile development and associated ceremonies.
Ability to handle multiple responsibilities/projects on strict deadlines with minimal supervision.
Outstanding analytical thinking and problem-solving abilities.
Excellent interpersonal and communication skills with the ability to tailor your approach to different audiences.
The ability to work effectively with a range of stakeholders and convey technical information in a clear and engaging way.
Pay Range: $50 - $55 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
Decision Science Analyst Senior - Member Value
Operations analyst job in Plano, TX
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Decision Science Analyst Senior - Member Value, you will contribute to transforming member service experiences by supporting end-to-end analytics. You'll help uncover valuable insights that improve member satisfaction and support our service strategies. You'll work closely with experienced team members, learn to apply analytical tools, and assist in translating data into understandable recommendations. This is a great opportunity to grow your skills in analytics and help shape how we understand and serve our members.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Leverages advanced business, analytical and technical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies.
Applies advanced analytical techniques to solve business problems that are typically medium to large scale with significant impact to current and/or future business strategy.
Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change
Translates recommendation into communication materials to effectively present to various levels of management.
Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
Integrates/transforms disparate data sources and resolves appropriate data hygiene techniques to apply.
Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions, and influences business strategy.
Provides subject matter expertise in operationalizing recommendations.
Remains informed on current data and analytics trends, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data)
Finds opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc) or formal (E.g. Certifications or advanced coursework).
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of data & analytics experience OR
a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR
advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).
Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.
What sets you apart:
An interest in supporting our military community or military families is a plus.
An understanding of how customers interact with services and what makes a good customer experience.
An interest in learning and applying analytical techniques to explore data and identify trends.
Good communication skills, with the ability to explain findings simply and clearly.
A strong desire to learn new analytical methods, tools, and grow your career in data science and analytics.
Ability to collaborate effectively with team members and contribute to shared goals.
Compensation range: The salary range for this position is: $114,080.00 - $218,030.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyEpic Analyst - ASAP
Operations analyst job in Euless, TX
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.
Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.
Provides effective customer service by being courteous, polite and friendly at all times.
May be required to work additional hours as needed during critical problems.
Responsible for other duties and special projects as assigned.
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.
Must have advance knowledge of Microsoft Office products.
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team. xevrcyc
Requirements:
Education/Skills
Bachelor's degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred
Experience
Preferred 3-5 years previous clinical information systems experience or equivalent
Licenses, Registrations, or Certifications
Valid Driver's License
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time