Operations analyst jobs in Frisco, TX - 1,318 jobs

Our client is seeking an Operations Support Analyst to join their team! This position is located in Plano, TX Richmond, VA, or McLean, VA. Manage high-volume, fast-paced BAU operational work within the Change Management function Coordinate closely with Platform and Engineering teams to support release transitions to end users Ensure release processes are executed smoothly, including identifying impacts, managing dependencies, and resolving coordination issues Partner closely with the Service Desk team while not providing front-line end-user support Own and manage administrative and operational processes related to change and release management Track, triage, and manage tickets using ServiceNow or similar ticketing platforms Support issue identification, escalation, and resolution across operational and engineering stakeholders Assist in defining requirements for process improvements and automation efforts Build toward drafting and delivering communications to broader enterprise audiences as the role matures Desired Skills/Experience: Strong organizational skills with the ability to manage multiple priorities in a high-tempo environment Proven adaptability and ability to work effectively across cross-functional teams Experience with ServiceNow or similar ticketing and workflow management tools Proficiency with Google Workspace Basic SQL skills preferred, including filtering and querying data to support operational reporting and analysis Solid operational communication skills, with the ability to distill technical information for broader audiences Ability to gather requirements and support automation or process optimization initiatives Background in operations-focused roles with exposure to technical environments Candidates may have previously held roles such as: Service Desk Operations, Support Operations, Site Operations or IT Operations Benefits: Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered The approximate pay range for this position is between $18.55 and $26.50. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

Business Analyst - Intermediate Duration: Contract We are seeking an experienced Business Analyst - Intermediate to join our team in Plano, Texas. The ideal candidate will have a strong understanding of business applications, data usage, and advanced business and data analysis. This role requires proficiency in change management, business continuity, and the ability to collaborate with cross-functional teams to deliver high-quality product features and enhancements. Responsibilities: Collaborate with product managers to define product roadmap and vision. Assist in the planning, execution, and delivery of product features and enhancements. Coordinate with engineering, design, and other stakeholders to ensure timely and high-quality product releases. Monitor and report on product performance, using data-driven insights to inform decision-making. Identify and mitigate risks and dependencies that may impact product delivery. Support the development and maintenance of product documentation, including user stories, requirements, and release notes. Foster a culture of continuous improvement by identifying opportunities for process optimization and efficiency. Engage with clients and stakeholders to gather feedback and ensure alignment with business objectives. Support delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting. Contribute to change management activities across functional partners and document adherence to the firm's risk, controls, compliance, and regulatory requirements. Document blockers and impediments to aid with dependency management and resource availability. Qualifications: Proficient in knowledge of business applications, data usage, and word processing tools. Advanced knowledge of data management tools and flow charting tools. Ability to understand the logic of code and construct simple data queries. Advanced business and data analysis, business process, and application knowledge. Strong understanding of change management and business continuity. Experience with product management and product development lifecycle. Proficiency in project management and agile methodologies. Skilled in backlog management, sprint planning, and agile story writing. Experience with tools like Jira. Excellent communication and interpersonal skills. Analytical mindset with attention to detail. Data-driven decision-making abilities. Ability to thrive in a fast-paced environment and collaborate across functions. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $45 - $50 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

We are seeking an Operations Analyst to support our customer-facing organization, spanning Training & Knowledge, Customer Support, and Customer Success. This role will serve as a central analytical partner focused on building performance visibility, executing high-quality analysis, and supporting data-driven decision-making across the customer organization. This role will interact very closely with the Chief Customer Officer (CCO), this role is ideal for an analytical, execution-oriented professional who enjoys turning complexity into clarity. Initially, the role will focus on executing analysis and reporting, with close partnership and guidance from the CCO. Over time, the Operations Analyst will grow into a trusted thought partner who helps surface trends, sharpen questions, and inform strategic decisions. This role plays a critical part in bringing clarity and consistency to how we understand and manage the customer experience at scale. By strengthening KPI visibility and customer journey insights, the Operations Analyst will directly influence how we onboard, train, support, and retain thousands of users across our platform. What You'll Do Analytical Decision Support Execute ad hoc and recurring analyses to support decision-making across the Customer Organization (Training & Knowledge, Customer Support, and Customer Success) Translate business questions into structured analyses (e.g., onboarding capacity, workload distribution, training throughput, engagement patterns) Prepare clear, executive-ready summaries, visuals, and recommendations for leadership review Partner closely with the CCO to refine analytical framing and outputs KPI Reporting & Performance Infrastructure Design, build, and maintain KPI dashboards and recurring reporting for weekly, monthly, and quarterly operating reviews Define and standardize metrics in partnership with functional leaders Establish consistent metric definitions, data sources, and reporting cadences Evolve reporting from descriptive metrics to insight-oriented views that highlight trends, changes, and exceptions Customer Journey, Health & Adoption Analytics Analyze performance across key stages of the customer journey, including onboarding, training, adoption, ongoing usage, and renewal Support development of customer health frameworks and adoption indicators Identify early signals of customer risk, friction, or opportunity based on usage, training, and support data Build reporting and insights that enable proactive engagement by customer-facing teams Track customer cohorts over time to understand drivers of retention Systems & Process Enablement (Analytical Support) Support evaluation and implementation of customer-facing tools (e.g., CS platforms, service desk systems, LMS, AI-enabled knowledge tools) Provide analytical input into customer journey and process improvement initiatives Assess effectiveness of tools and workflows using data and observed outcomes Ensure systems generate usable, decision-quality data to support reporting and analysis What We're Looking For Experience 3-5 years of experience in consulting, analytics, finance, operations, or a related field Experience supporting customer-facing, services, SaaS, or scaled operations environments preferred Background in analytics-driven decision support rather than pure BI or tool administration Skills Strong dashboarding and reporting skills (Power BI preferred, Tableau acceptable) Microsoft SQL Advanced Excel proficiency Strong analytical problem-solving skills, including structuring ambiguous questions and synthesizing insights Comfort leveraging AI tools to enhance analysis and efficiency Clear written and verbal communication skills for leadership audiences Working Style & Mindset Execution-oriented, analytical, and detail-conscious Comfortable operating in a supporting, advisory role with senior leaders Thoughtful and objective; able to surface insights without forcing change Able to work effectively with tenured team members and subject-matter experts Motivated to grow into greater strategic responsibility over time Why Join LeadsOnline? Be part of a team where your work truly matters. Help law enforcement agencies serve their communities better while thriving in a supportive, mission-driven culture that values Service, Energy, Ownership, and People. What You Can Expect From Us: We serve with Energy, diligence, and persistence. We deeply believe the work we do makes a difference in the lives of our users, the communities they protect, and the victims they serve. Guided by Ownership, we continually push to make our products better and to make each other better. At LeadsOnline, we take our work seriously but not ourselves. You'll find joy, camaraderie, and fun in everything we do. That's Service, Energy, Ownership, and People in action. LeadsOnline is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics.

Senior BI Developer / Data Analyst Work Schedule: Fully Onsite Assignment Length: 12 months bilingual English + Spanish or Korean language requirement Education And Years Of Experience 5+ years of experience in business analysis, data modeling/analysis, or a similar role. Bachelors degree Data Analytics, Statistics, CS, BA, or related field. Top Skills SQL, Tableau/PowerBI, Analysis Position Summary The Senior BI Developer/Data Analyst will be responsible for designing, developing, and maintaining business intelligence (BI) solutions and data analytics to support strategic decision-making. The role involves working closely with stakeholders to understand their data needs, creating insightful reports and dashboards, and ensuring data accuracy and integrity. The role involves collaborating with various departments to align business objectives, standardize reporting, improve efficiency, and optimize performance. Key Responsibilities Able to extract valuable insights and create informative dashboards, reports, and presentations tailored for different levels of management by utilizing advanced data analysis tools and visualization software such as SQL, Power BI, Tableau. Responsible for gathering and organizing data from various sources, including both internal and external databases. Optimize existing BI solutions for performance and scalability. Monitor key performance indicators (KPIs) and other essential business metrics to track progress and identify areas for improvement. Conducts thorough analyses of the company's current performance, market trends, and industry benchmarks. Provide valuable inputs for strategic planning and decision-making processes. Offer insightful recommendations for potential business opportunities and cost-saving measures, ensuring that the organization remains competitive and efficient. Facilitate seamless coordination and alignment among different departments by fostering strong relationships and maintaining open lines of communication. Identifying areas where business operations can be improved by leveraging their expertise in data analytics and process optimization. Propose innovative solutions and implement appropriate tools and systems to enhance productivity and streamline reporting procedures. Provide training and support to end-users on BI tools and data interpretation. Qualifications 5+ years of experience in business analysis, data modeling/analysis, or a similar role. Bachelors degree Data Analytics, Statistics, CS, BA, or related field. Necessary Knowledge/Skills Proficiency in data analysis tools and software for dashboard development (such as Power BI, SQL, Tableau, Excel) is essential. Strong analytical and problem-solving skills, along with excellent communication and presentation abilities, are crucial for success in this position. Attention to detail and high organizational skills are equally important. Analytical thinking, strategic planning, collaboration and teamwork, results-oriented mindset, adaptability to change. Familiarity with statistical testing, modeling, forecasting, and project management principles is beneficial. Knowledge of ERP systems, particularly SAP, is advantageous.

in our office in Richardson, Texas The Business Analyst (BA) is responsible for analyzing business needs, gathering and documenting requirements, and collaborating with stakeholders to design effective solutions or the Financial Services Industry. This role collaborates across departments, including project managers, product managers, SDLC staff (development, quality assurance, UX), and other Line of Business product management on cross-LOB initiatives. , Contributes to the full product lifecycle-from ideation and design to implementation and enhancements. The role scales in responsibility and complexity based on experience level, from entry-level to leadership. TIME ALLOCATION Requirements Gathering & Analysis - 35% Solution Design & Documentation - 30% Stakeholder Collaboration & Communication - 20% Testing Support & Validation - 10% Process Improvement & Team Support - 5% EXPECTED WORK AND PERFORMANCE (ESSENTIAL FUNCTIONS) Job duties and responsibilities include the following for customer implementation and internal R&D projects. Other duties may be assigned as needed. Gather, analyze, and document business, functional, and non-functional requirements. Translate business needs into clear, actionable specifications. Create use cases, process flows, and functional solution designs. Collaborate with subject matter experts (SMEs), developers, and QA teams. Facilitate and participate in scope and design sessions. Validate requirements with stakeholders and obtain approvals. Maintain traceability of requirements throughout the project lifecycle. Contribute to or lead process improvement initiatives. QUALIFICATIONS Bachelor's degree in Business, Computer Science, Information Systems, or a related field. Retail Banking work experience and / or Business Analyst experience Experience in financial services or banking, retail banking preferred. Prior programming or technical background is a plus. Able to travel to customer sites or industry events up to 15% of the time. REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE Proficiency in requirements gathering, analysis, and documentation. Understanding of SDLC and methodologies. Strong analytical thinking and problem-solving skills. Effective verbal and written communication skills. Ability to work independently and collaboratively. High degree of IT Automation literacy including: The ability to recognize, understand, and effectively use technology concepts in your day-to-day job functions including training, implementation, and testing A general understanding of data constructs (where is data stored, what systems “own” the data, what is the availability of data and KPI's numerical interpretation) Analytical Skills - strong quantitative analytical and critical thinking skills ATTENDANCE/WORK LOCATION The position is based in our Richardson, TX Headquarters . Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees. The employee is required to evaluate, edit, revise, update, and provide solutions to critical data development and solutions. While performing their duties the candidate must be able to travel overnight, including occasional weekends. DISCLAIMER Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Scouting America is seeking a detail-oriented and strategic Philanthropic Business Analyst to join our National Office of Development team. This role plays a key part in enhancing fundraising effectiveness through high-quality data analysis, reporting, and prospect identification that support strategic decision-making and deepen donor engagement. The Philanthropic Business Analyst will manage and interpret donor data to generate actionable insights and strengthen operational efficiency across the fundraising function. The ideal candidate combines analytical expertise with a commitment to advancing Scouting America's mission, working collaboratively and independently to drive data-informed strategies and optimize fundraising performance. This position reports to the Director of Development Services. Responsibilities Analyzes donor and fundraising data to uncover trends and opportunities. Delivers actionable, data-driven recommendations to enhance campaign performance and donor engagement. Develops predictive models to forecast giving trends and inform strategy. Champions data literacy and foster a culture of data-informed decision-making. Designs and maintains dashboards and reports using CRM and BI tools (e.g., Power BI, SQL, Excel). Ensures data accuracy, integrity, and usability across fundraising systems. Supports recurring reporting needs and implement business intelligence tools. Trains staff in interpreting data and utilizing reporting tools effectively. Collaborate with CRM, IT, and cross-functional teams to structure and clean data for analysis. Improves operational processes and policies to enhance efficiency and effectiveness. Manages donor-related data for events and communications, including segmentation and tracking. Maintains data hygiene through regular audits and updates (e.g., duplicates, deceased records, solicitation preferences). Stays current on best practices in analytics and nonprofit fundraising strategy. Performs other duties as assigned. Competencies Knowledge of: Fundraising strategy and donor lifecycle; CRM systems (e.g., Blackbaud CRM, Raiser's Edge, Salesforce, Microsoft Dynamics); BI and data visualization tools (e.g., Power BI); Data analytics tools (SQL, Excel, etc.) Skills in: Analyzing and interpreting complex data; communicating insights through clear storytelling; collaborating with technical and non-technical stakeholders; project planning and time management. Ability to: Present complex findings to diverse audiences; align analysis with strategic development goals; translate data into recommendations for action; work independently and manage multiple priorities. Qualifications 2+ years of data analysis experience, ideally in a nonprofit or fundraising setting. Must be proficient in CRM systems, especially Blackbaud CRM, and possess strong analytical and communication skills. Ability to transform complex data into clear, actionable insights and presenting findings to diverse stakeholders, regardless of their data fluency. Must pass a criminal history background check. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements Preference Experience in a federated nonprofit model and familiarity with nonprofit fundraising strategy, including major gifts and annual giving.

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ******************** Job Title: - Data Business Analyst Location: Dallas TX Duration: Fulltime Primary Skills 12 years of experience in Business analyst with Data background Strong understanding of data analytics data modelling and ETL processes Proficiency in SQL Excel and familiarity with Azure cloud for data analysis Experience with BI tools Power BI Tableau and data platforms Azure Snowflake Databricks Excellent communication and stakeholder management skills Knowledge of Agile methodologies and requirements management tools JIRA Confluence Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Safe return to office: In order to comply with LTIMindtree' s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree's COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree's applicable processes.

IDR is looking for a UKG Business Analyst to join our client's growing team in Las Colinas for a direct hire position! If you are a detail-oriented person with great communication and organizational skills and are looking to join a great team, please apply today! Position Overview: The manager is seeking a true Business Requirements Analyst to support a long-term UKG Pro Workforce Management implementation. This role will act as the primary business-side analyst, partnering closely with a third-party implementation partner while owning internal requirements and analysis work. Top Skills: 5+ years as a Business Analyst or Business Systems analyst 3+ years of experience working with UKG Workforce Management (Time and Attendance) Prior experience handling UKG implementation projects Hands-on experience with Root Cause Analysis, Requirements, and Configuration of tools Must have strong communication skills to speak with implementation partner and senior leadership What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

Water Utility Financial Analyst/Consultant NewGen Strategies & Solutions is a management consulting firm with offices nationwide. We specialize in three core practices, Energy, Water, and Solid Waste, providing strategic insight and practical solutions to help our clients achieve their goals. Our vision is to be the consulting company that makes a difference for our clients, our employees, and our communities. Guided by our core values, make an impact, foster innovation, expect quality, cultivate community, and be a trusted advisor, we are committed to excellence in everything we do. At NewGen, our employees are our greatest asset, and every team member-at every level-has a voice. The Financial Analyst/Consultant role in the Water Practice is an entry-level position with opportunity for advancement. We're looking for SOLVERS-people who approach challenges with curiosity and enjoy solving complex problems, much like tackling puzzles. In this role, you'll work directly with industry experts to build your skills while supporting water utility clients across the country. Key Roles Develop financial models in Microsoft Excel to help utilities forecast their costs, revenues, and performance indicators Analyze large data sets (including financial, demographic, and billing/consumption data) to inform the development of financial models Create understandable data visualizations using charts and user-friendly dashboards Clearly communicate results to clients in written reports and PowerPoint presentations Carry out quantitative and qualitative research (e.g., benchmarking utility bills) to inform decision making Develop subject matter expertise in water infrastructure while also providing analytical support to colleagues in our energy and solid waste practices Required Qualifications Undergraduate degree or higher in Finance, Economics, Accounting, Business Administration, Data Analytics, or another quantitative field 1 to 3 years of experience in a finance- or data-related role Strong working knowledge of Microsoft Excel Familiarity with fundamental financial concepts (such as inflation, depreciation, discount rates, operating costs, capital planning, debt service coverage, etc.) Basic knowledge of Microsoft Word and PowerPoint Preferred Qualifications Experience with advanced Excel features such as VBA, Power Query, Power Pivot, and Power BI Experience in the utilities industry Knowledge of programming languages for data analysis, such as Python, R, or SQL Qualities At NewGen, we're looking for SOLVERS, people who approach challenges with curiosity and thrive on solving complex problems. A SOLVER is: Structured - organized, methodical, and grounded in sound reasoning Ownership-driven - takes initiative and accountability for outcomes Logical - approaches problems with clear, evidence-based thinking Versatile - adapts quickly to changing needs, roles, and client priorities Elevating - lifts others through collaboration and positive influence Resourceful - finds creative, effective solutions even with limited information Additional qualities include: Passion for and proficiency in Microsoft Excel (you will spend most of your day in spreadsheets!) Exceptional attention to detail Excellent written and verbal communication skills Highly organized, with the ability to self-manage multiple priorities and deadlines Ability to transform, combine, analyze, and summarize large (and often messy) data sets What We Offer Join our team of experts dedicated to making a positive impact on our clients' water consumption and costs. We offer a competitive compensation package, benefits, and opportunities for professional growth in a supportive and collaborative work environment. Base compensation of $65,000 - $75,000. The range provided is NewGen's reasonable estimate of the base compensation for these roles. The actual amount may be higher or lower, based on non-discriminatory factors such as location, experience, knowledge, skills, and abilities. Annual bonuses of 8%, contingent on personal and company performance 401K plan with matching contributions Medical and dental insurance Paid vacations and holidays Paid maternity and paternity leave Meaningful opportunity for career progression within the organization Flexible work schedules (while being mindful of client deadlines) Ongoing training Office snacks and occasional group lunches and team-building activities Additional Information Location: Richardson, TX. In-person with the option to work from home two days per week. Employee Type: Full-time. Exempt. Some overtime and travel will be required. Legally Authorized to Work in United States: To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. NewGen is an equal opportunity employer and complies with all federal, state, and local fair employment practices laws. NewGen strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, sex (including pregnancy), age, disability, past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

We are seeking two Power BI Developers to join a growing enterprise data team and embed directly with key business units. These roles are highly customer-facing and design-oriented, focused on transforming business needs into intuitive, visually compelling data products. The ideal candidate is a strong Power BI developer who enjoys partnering with stakeholders, shaping requirements, and building dashboards that drive real business decisions. This is not a back-end-heavy engineering role - success in this position comes from front-end design strength, business acumen, and communication skills. Key Responsibilities Partner closely with business stakeholders to understand pain points, define metrics, and translate needs into effective Power BI solutions Design, build, and enhance Power BI dashboards and reports with a strong emphasis on usability, storytelling, and visual appeal Own and evolve a backlog of existing data products (initially 5-10 dashboards), improving functionality and user adoption Attend business meetings to gather requirements, brainstorm solutions, and act as a trusted data partner to leaders Create Power BI measures and calculations to support business reporting needs Collaborate with data engineering and offshore support teams for data sourcing, integrations, and complex technical work Continuously refine and enhance dashboards based on user feedback and changing business needs Establish strong working relationships with embedded business teams and contribute ideas to the broader data organization Required Qualifications 3-10 years of experience developing dashboards and reports using Power BI Strong understanding of Power BI functionality, including measures and dashboard design Proven ability to design clean, intuitive, and visually compelling data products Experience working directly with business stakeholders and translating ambiguous requirements into clear solutions Solid understanding of data structures, data formatting, and data concepts Familiarity with APIs, ETLs, and data pipelines (hands-on engineering not required) Ability to “speak business” and explain insights without excessive technical jargon Self-driven, curious, and eager to learn new domains and data sources Comfortable working with minimal micromanagement and owning relationships with internal customers Preferred / Nice-to-Have Experience in a consulting or client-facing analytics environment Exposure to enterprise-scale data environments Background in UI/UX principles for data visualization Familiarity with logistics, commercial, or operational data (not required)

Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special. About the Role We are seeking a detail-oriented and analytical Analyst to support our team by extracting, validating, and interpreting data from our systems. This role will be responsible for generating routine and other reports, identifying operational and financial trends, and providing insights that drive data-informed decision making across the portfolios. Location: Dallas, TX- 90% Onsite with potential for one day of remote work each week Pay Range: $75,000 plus quarterly bonus potential Key Responsibilities Pull, compile, and validate reports from RealPage (modules as applicable), and other software platforms, working closely with the CEO, property and asset management teams Develop and maintain dashboards and reporting tools to proactively monitor and forecast property and overall portfolio performance and trends. Take the lead in analyzing and identifying trends in occupancy, rent growth, leasing activity, renewals, expenses, and other key operational metrics. Translate data into actionable insights and recommendations for the CEO and other leadership, operations, and property management teams. Support monthly, quarterly, and annual reporting cycles with accurate and timely data. Assist with data cleanup, system audits, and ensuring data integrity across RealPage, Power BI and other software platforms in use by the company. Partner with onsite and regional and portfolio leadership and support teams to understand operational drivers behind data trends, and to identify and recommends potential opportunities to drive enhanced performance results. Present findings in a clear, concise, and visually compelling format (Power BI, Excel, or RealPage dashboards). Benchmark portfolio performance against market and internal targets. Participate in forecasting and budgeting for properties on a monthly, quarterly and annual basis. Present findings to the CEO, leadership and property teams. Own and maintain the tracking and reporting of capital projects, comparison to proforma on new assets, quarterly bonus reporting metrics and other needs as they arise. Participate in the onboarding and due diligence of new acquisitions. Manage the structure of the Share Point One Drive Folder for reporting and property management Qualifications Bachelor's degree in Finance, Business Analytics, Economics, Real Estate, or related field preferred. 1-3 years of experience in an analytical role; RealPage experience strongly preferred. Proficiency with Excel (VLOOKUPs, pivot tables, formulas) required. Experience with BI tools such as Power BI or RealPage Business Intelligence a plus. Strong quantitative skills with the ability to interpret complex data sets. Excellent communication skills with the ability to translate data into meaningful insights. Highly organized, detail-oriented, and able to work independently in a fast-paced environment. Ability to collaborate effectively with cross-functional teams. Some travel to properties may be required throughout the year. Travel is estimated at 20% or less. RR Living's Core Values Be Your Best. Do Your Best. We celebrate individualism, collaboration, and inclusion. Our associates are the best in the business, exemplifying that which we celebrate as an organization. Recognizing happiness and great attitudes are contagious, we hold ourselves and each other accountable. Success begets success and happiness begets happiness . Honesty, Integrity, and an Unwavering Commitment to Excellence: Excellent resident experiences are our specialty, recognizing the unique challenges of rentership. We provide a wonderful place to call Home, striving to do what is often missed -- creating unparalleled living experiences for our residents, incredible opportunities for our associates, and impressive revenues for our partners &; owners. Simply put, we Care. Empowered Associates, Obsessively Purpose-Driven and Stronger Together: Success, a people-centric approach, and revenue growth are not independent of each other. We operate as one team. deliberate in the actions taken to drive revenue and improved valuation for owners & investors. As happy performers, our associates are an engaged team empowered to work together to achieve our common goals, making us an unstoppable successful organization . The Magic is in the Details: Recognizing that residents choose to live where they can be proud of residing, we understand that details matter. Our teams provide personalized service that exceeds expectations and creates unique neighborhood-like environments. From elite resident events to local partnerships within our market, we strive to provide only the best for those we serve. Passion and Care Defines Our Team: Recognizing that our passion for providing homes is a special calling, we answer with respect and resolve to do and be the best. We are good citizens making a positive impact in the greater community through philanthropy and volunteering locally. Everyone is uniquely important and we strive to create meaningful Moments That Matter for our residents, associates and shareholders.

Please apply and I can call you to talk the position would be paid per hour based on level experience - we are seeking strong supply chain experience This position is moving fast and would like someone to start asap - we are looking for 2 people to start for this project. Looking for someone that understands the Receipting process of the 3-way match. How to track/manage quantities of materials being ordered. That's the very specific need. Having an understating of Supply Chain, 3-way matching, and material tracking is needed. Hope that helps SAGE Systems & Inventory Specialist (Contract) Location: Coppell, TX (On-site) Contract Duration: Indefinite Overview Our client, a growing multifamily real estate developer, is seeking a SAGE expert with a strong supply chain and inventory management background to support and optimize system functionality, reporting accuracy, and inventory controls across development and construction operations. Key Responsibilities Serve as the subject-matter expert for SAGE (Intacct / Sage 300), with a focus on inventory, purchasing, and cost tracking Support and optimize supply chain, materials, and inventory workflows tied to multifamily development and construction projects Ensure accurate setup and maintenance of inventory items, job costing, and cost codes within SAGE Reconcile inventory, WIP, and project costs; identify and resolve discrepancies Partner with accounting, construction, and procurement teams to improve data integrity and reporting Assist with system enhancements, process documentation, and user training as needed Qualifications Deep, hands-on expertise with SAGE systems Strong background in inventory management, supply chain, and job costing Experience supporting real estate development, construction, or multifamily environments preferred Ability to operate independently in a fast-paced, project-driven setting Why This Role Indefinite contract with long-term potential High-impact role supporting active development projects Direct partnership with finance and operations leadership

Classification: Non-Exempt Reports to: Operations Manager Primary Purpose The Operations Coordinator plays a critical role in supporting the day-to-day effectiveness of the organization by assisting the Operations Manager with execution, coordination, and follow-through across departments. This role helps ensure operational processes move efficiently, departments remain aligned, and priorities are tracked through completion. The Operations Coordinator serves as a central coordination function, providing operational visibility, facilitating communication, and helping maintain readiness across departments to support business objectives. The ideal candidate is proactive, highly organized, adaptable, and capable of balancing multiple priorities while contributing to smooth and consistent operations. Essential Functions The essential functions include, but are not limited to, the following: · Serve as a primary operational support partner to the Operations Manager, assisting with daily priorities, coordination, and follow-through across the organization. · Act as a central point of coordination to help ensure departments remain aligned and operational processes move efficiently toward deadlines and shipping readiness. · Track, monitor, and report on operational tasks, requests, and progress across departments to support timely execution and accountability. · Proactively identify workflow gaps, bottlenecks, or delays and communicate status updates, risks, and recommendations to the Operations Manager. · Support execution of operational processes by coordinating information, documentation, and resources between departments as needed. · Assist in ensuring operational readiness for shipping by helping verify that departmental requirements, documentation, and timelines are completed. · Maintain accurate data entry, recordkeeping, and system updates to support operational visibility, reporting, and decision-making. · Support the implementation and consistency of operational processes, procedures, and internal controls. · Provide operational and administrative support on projects, initiatives, and process improvements led by the Operations Manager. · Assist in managing the Operations Manager's calendar, meetings, and operational scheduling needs. · Coordinate office, facility, and operational resources, including building maintenance, supply runs, and vendor coordination, to ensure business continuity. · Adapt to shifting priorities and take initiative to support operational needs as they arise. · Perform other duties as assigned in support of overall operational effectiveness and organizational objectives. Competencies · Operational Coordination & Follow-Through Demonstrates strong awareness of how departments interconnect and ensures tasks, deadlines, and operational priorities move forward to completion. · Prioritization & Organizational Effectiveness Effectively manages multiple responsibilities, timelines, and shifting priorities while maintaining structure, accuracy, and consistency. · Communication & Cross-Department Collaboration Communicates clearly and proactively to support alignment, surface issues, and maintain effective information flow between departments and leadership. · Problem Identification & Sound Judgment Identifies potential operational risks, bottlenecks, or gaps early and applies sound judgment in addressing routine issues or escalating concerns appropriately. · Initiative, Accountability & Professionalism Takes ownership of responsibilities, adapts quickly to changing needs, and demonstrates reliability, discretion, and accountability in daily operations. Work Environment Professional office setting with exposure to operational and warehouse-related activities as needed. Collaborative, team-oriented environment supporting multiple departments across the organization. Physical Requirements · Frequent sitting; occasional standing, stooping, bending, kneeling, crouching, reaching, and twisting. · Ability to lift up to 50 pounds as required for operational or office support activities. · Ability to carry, push, and/or pull light to moderate amounts of weight. · Frequent use of office equipment requiring repetitive hand movements and fine motor coordination, including keyboard and mouse.

We are a vertically integrated real estate investment, development, and management firm focused on the acquisition and repositioning of value-add multifamily communities across the United States. With in-house property management and construction management platforms, we execute full-cycle business plans designed to enhance asset performance and maximize value for our partners. Position Summary: The Asset Management Senior Analyst will provide critical analytical, financial, and administrative support to the Asset Management team overseeing a national portfolio of value-add multifamily properties. This is a high-impact, cross-functional role that requires a mix of quantitative rigor, operational understanding, and proactive project management. The Analyst will assist in driving the performance of the portfolio by supporting renovation oversight, financial tracking, lender and investor reporting, and team coordination across departments. Key Responsibilities: Build and maintain property-level financial models, including actual vs. pro forma comparisons, reforecasts, and investor return tracking. Assist in rent roll audits, lease trade-out analysis, retention tracking, and performance dashboards. Support ad hoc analysis such as breakeven occupancy studies, refinancing scenarios, and rent pricing strategies. Collaborate with the Asset and Construction Management teams to track CapEx budgets, monitor renovation progress, and ensure alignment with business plans. Prepare and submit monthly lender CapEx draw packages, including supporting invoices, lien waivers, pay apps, and photo documentation. Maintain draw tracking logs, update draw schedules, and follow up on disbursements with lenders and internal accounting. Support preparation of monthly, quarterly, and annual reports for lenders, partners, and internal stakeholders. Track compliance requirements related to loan covenants, investor agreements, and municipal reporting (e.g., inspections, insurance, taxes). Coordinate documentation needed for property tax appeals, insurance renewals, and lender deliverables. Liaise with in-house property management and construction management teams to gather data, monitor timelines, and surface risks or delays. Follow up with internal teams and external partners (lenders, consultants, vendors) to drive progress toward asset-level goals. Assist Asset Managers in organizing weekly performance calls, preparing agendas, and distributing action item summaries. Conduct market-level research and rent comp studies to support pricing, renewal, and leasing strategy decisions. Help evaluate the impact of new supply, market absorption, and economic conditions on asset-level performance. Qualifications: Bachelor's degree in Finance, Real Estate, Economics, Accounting, or related field. 2-3 years of experience in real estate asset management, investment analysis, consulting, or private equity (multifamily experience preferred). Strong proficiency in Excel and PowerPoint; experience with Yardi, RealPage, and/or Argus a plus. Familiarity with CapEx draw processes and loan servicing documentation is preferred. Highly organized, self-motivated, and able to manage multiple deadlines across different stakeholders. Strong interpersonal and written communication skills. Ability to travel occasionally for site visits and internal team meetings. Compensation & Benefits: Competitive base salary + discretionary bonus Full health, dental, and vision benefits 401(k) with company match Paid time off, holidays, and sick leave

About the Role The AI Business Analyst will play a key role in FinThrive's AI and automation initiatives by analyzing operational processes, identifying opportunities for AI enablement, and supporting the implementation of scalable solutions. This mid-level role works closely with business and technical teams to document requirements, map workflows, and ensure successful deployment of AI and automation projects that improve productivity and deliver measurable ROI. What you will do Evaluate internal business processes for AI and automation opportunities Conduct business process analysis, mapping sessions, and feasibility studies Collaborate with process owners to define future-state, AI-driven workflows Document requirements, process steps, and exception handling logic Work with technical teams to clarify AI models, automation rules, and system needs Support testing, deployment, and post go-live validation of AI/automation solutions Document and communicate ROI from AI and automation initiatives Participate in change management, enhancement documentation, and troubleshooting What you will bring 2-4 years of experience as a business analyst, project coordinator, or process analyst (preferably in healthcare, tech, or operations) Hands-on exposure to AI and automation technologies (RPA, machine learning, intelligent document processing) is preferred Experience documenting business processes and requirements Strong problem-solving and communication skills Ability to work independently and collaboratively Bachelor's degree in business, healthcare administration, information systems, or related field Travel required: Estimated at 10% What we would like to see Experience with healthcare operations or healthcare technology Familiarity with AI/automation platforms (e.g., UIPath, Azure AI, AWS AI) Experience with data analysis tools (Excel, Tableau, etc.) Knowledge of healthcare regulations (HIPAA, etc.) About FinThrive FinThrive is advancing the healthcare economy. For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive. Award-winning Culture of Customer-centricity and Reliability At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture. Our Perks and Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits. FinThrive's Core Values and Expectations Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations Physical Demands The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Statement of EEO FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process. FinThrive Privacy Notice for California Resident Job Candidates Know Your Rights Pay Transparency Notice FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO finthrive.com | FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

MUST HAVE'S: THE EXPERTISE & SKILLS YOU BRING 6+ years of proven business or systems analysis experience (within financial services industry preferred) Derivative Trade Processing and Collateral Management domain expertise from a business and/or technology Experience with Calypso Configuration & CATT tool Experience in defining clear and concise requirements for and providing support for financial applications Experience with leading projects working along with a team of analysts and developers. Experience coaching/mentoring/training less experienced folks in team. Experience with JIRA, Postman, Excel, SQL, and Microservices based applications preferred Ability to understand the technology and software architecture of an application Strong analysis skills, with a proven track record of delivery of sophisticated technology projects Bachelor's degree (or above) in either Computer Science, Management Information Systems, Business Information Systems, Mathematics or Finance related fields Good interpersonal, relationship management and facilitation skills. You are a strong contributor with a harmonious work style Ability to establish and maintain positive relationships with business partners and technology Confident with having trade-off conversations with business partners A consistent track record of excellent written and verbal communication skills with business and technical team members across the organization

The Senior Workday HCM Analyst is a high-impact technical role focused on transforming an established Workday environment. Your primary mission is to eliminate manual workarounds and complete unfinished module implementations with a heavy emphasis on Payroll and Benefits. Unlike traditional analyst roles that focus on data entry, this position is configuration-heavy. You will own the full lifecycle of system enhancements-from gathering stakeholder requirements to hands-on build-out of complex business processes, calculated fields, and condition rules. You will be the dedicated technical resource filling a critical gap in a team currently supported by integration and finance leads. Key Responsibilities: 60% System Configuration & Process Optimization Hands-on Build: Execute complex configurations across all modules, specifically leading the optimization of Payroll and Benefits. Technical Architecture: Build and maintain Calculated Fields, Condition Rules, and Custom Reports to drive automated logic and decision-making. Business Process (BP) Engineering: Design and configure end-to-end Workday BPs to replace manual "offline" processes, ensuring data flows seamlessly across HCM. Feature Releases: Lead the evaluation and implementation of semi-annual Workday feature releases to ensure the organization stays on the leading edge of functionality. Custom Solutions: Develop "customer ports" and extensions to address unique business needs that standard out-of-the-box configurations do not meet. 20% Requirements Gathering & Stakeholder Partnership Solution Design: Facilitate workshops with Payroll and Benefits stakeholders to translate "pain points" into technical functional specifications. Proactive Improvement: Identify gaps from prior incomplete implementations and propose technical roadmaps to fix them. UAT Coordination: Lead the "Build-Test-Approve" cycle. Perform initial smoke testing and technical validation before handing off to business owners for final sign-off. 20% Maintenance, Support & Mentorship Tier 3 Troubleshooting: Resolve complex system bottlenecks and error logs that the general HR team cannot address. System Integrity: Maintain security controls and audit protocols to ensure compliance with regulatory standards. Mentorship: Act as a technical mentor to junior analysts, elevating the team's collective Workday configuration expertise. Technical Requirements & Qualifications Experience: 5+ years of experience in ERP systems, with at least 3+ years of deep hands-on Workday configuration. Module Expertise: Mastery of Workday Payroll (Earnings, Deductions, Pay Groups) and Workday Benefits (Enrollment logic, Eligibility rules) is highly preferred. Configuration Toolkit: Proven proficiency in: Calculated Fields (Lookup Related Value, Evaluate Expression, Arithmetic). Condition Rules (Complex logic for BP routing and eligibility). Business Process Architecting. Mindset: A "builder" mentality. You should enjoy starting from an "incomplete" state and driving toward a fully optimized, automated environment. Education: Bachelor's degree in Information Systems, Computer Science, HR, or a related field.

AArete is one-of-a-kind when it comes to consulting firm culture. We're a global, innovative management and technology consulting firm with offices in the U.S., India, and Europe. Our name comes from the Greek word for excellence: "Arete." And excellence is exactly what we strive for. We're celebrating our fourth year as one of Forbes' World's Best Management Consulting Firms - and our success starts with our people. From robust career development planning to competitive life and wellness benefits, AArete's "Culture of Care" takes a holistic approach to the employee experience. AAretians (our team members) are leaders at every level. You are encouraged to unlock your full potential by directly contributing to our mission and prioritizing personal development and fulfillment. The Role As an AArete Analyst, you will support client teams in addressing critical business challenges by contributing structured research, clear analysis, and thoughtful problem solving. You will develop the core consulting skills needed to analyze data, structure problems, and contribute to project delivery while gaining exposure to strategic decision making. If you thrive in a collaborative and fastpaced environment and are recognized for your critical thinking, communication skills, and willingness to learn, this role is for you. You will expand your consulting capabilities through handson work in research, data analytics, and business case development, and you will play a foundational role in moving projects forward and delivering high quality results. Work You'll Do Analyze complex data to uncover insights and support the development of actionable business cases that deliver client savings and operational improvements Conduct research to understand client-specific business contexts, industry trends, and problem statements Understand client challenges and apply structured problem solving to deliver clear key findings and recommendations Collaborate with cross-functional teams to design and implement innovative solutions that address client needs and push industry boundaries Utilize advanced Microsoft Excel and SQL skills for in-depth data analysis and visualization Prepare clear, concise deliverables for project leadership and client review Participate in internal and client meetings by taking notes, asking clarifying questions, and presenting portions of work when appropriate Communicate effectively with project leaders and clients by sharing progress updates and analytical insights Exercise sound judgment and communicate effectively with clients at all levels Demonstrate strong attention to detail, professionalism, and organized work habits Work collaboratively with team members to support project success and contribute positively to team culture Apply feedback from mentors and peers to strengthen consulting skills Participate in training sessions, recruiting efforts, and team-building activities Contribute to internal initiatives and projects that drive AArete's growth and innovation Other duties as assigned Requirements Bachelor's degree required Proficiency in Excel and PowerPoint, and willingness to build data/technical skills (including SQL) Demonstrated passion for continuous learning and staying current with industry trends and technologies Exhibit a high level of accuracy, professionalism, and organizational discipline Strong problem-solving skills with a logical and analytical approach Ability to understand business and project goals to craft and deliver meaningful solutions to clients Ability to work effectively both independently and in group settings Willingness to engage in direct client interaction, including travel to client locations Based in Chicago, IL, and able to work from our Chicago office as needed Must be legally authorized to work in the United States without the need for employer sponsorship Preferred Requirements Degree in Business, Finance, Economics, Engineering, Data Analytics, or related field Professional experience in consulting, analytics, or professional services Experience and interest in healthcare, especially payer operations and data Experience with AArete's other focus industries: Pharmacy, Financial Services, Retail, Manufacturing, Higher Ed, or Technology & Professional Services Coursework or familiarity with SQL or analytics tools Compensation & Benefits Flexible PTO, monthly half-day refuels, volunteer time off, 10 paid holidays Own Your Day flexible work policy Competitive majority employer-paid benefits: Medical, Dental, Vision, 401K Match Generous paid parental leave options Employer paid Life Insurance, Short-Term Disability, Long-Term Disability Charitable contribution matching program New client commission opportunities and referral bonus program Bike share discount program The estimated base salary range for this position is $74,000 - $82,000. In addition to this base salary, individuals may be eligible for an annual discretionary bonus. This range is a part of a competitive, total compensation package together with our majority employer-paid benefits and incentive pay for eligible roles. Please note that this range is a guideline and individual total compensation may vary due to numerous factors including but not limited to experience level, certifications, and other relevant business considerations. AArete will accept applications until the position is filled. The job posting will be removed once the role is no longer available. We put humans at the center of our work We're a global management and technology consulting firm specializing in strategic profitability improvement, digital transformation, and strategy & change for clients. Our cross-industry solutions are powered by a digital-first mindset, market intelligence, and data-driven approach to deliver purposeful change, actionable insights, and guaranteed results. But what sets us apart is our people. We are guided by our deeply embedded guiding principles: Excellence, Passion, Loyalty to Clients, Stewardship, Family, Community, Sustainability, and Inclusion. And we've been recognized as a top firm to work for by companies like Forbes, Top Workplaces Chicago Tribune, and Consulting Magazine. We've earned a Great Place to Work Certification and been named a World's Best Management Consulting Firm by Forbes, Vault's Top 50 Firms to Work For, Crain's Chicago Business Fast 50, Inc 5000's Fastest Growing Firms, and Consulting Magazine's Fastest Growing Firms. Learn more about our award-winning culture We are an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-DNI

FRESH GRADS Majors in highly Preferred : Business Administration , Finance, Accounting , Economics or Business Management. Job Duration : 6-12 Months Pay rate : $23/hr (Summary of Division) Commodities Operations is a fast-paced, cross-functional division that supports all commodity products (oil, gas, power, metals, etc.) and all market types (physical, financial, cleared). The team designs the processes, controls, and risk-management frameworks that ensure smooth trade execution, new product launches, market entry, and end-to-end operational flow across the firm. Your Impact (Role Purpose Summary) This role requires a strong communicator who can manage operational risk for both physical and derivative commodity transactions. You will work closely with Sales & Trading and multiple internal teams to address issues quickly, mitigate risk, and adapt to a constantly changing workload. The position demands multitasking, attention to detail, and the ability to coordinate across several functions simultaneously. Our Impact (Team Function Summary) The Sales and Trading Services team supports the full commodities business by managing operational risk, ensuring accurate trade lifecycle processing, and partnering with Sales, Trading, Technology, Product Control, Compliance, Legal, and other key groups. The focus is on maintaining controls, resolving issues, and supporting day-to-day trading activity. How You Will Fulfill Your Potential (Responsibilities Summary) Monitor and investigate reporting breaks, process failures, and booking discrepancies. Work with Sales, Trading, and Technology to resolve technical or trade-related issues. Re-engineer processes to reduce risk and improve efficiency. Participate in technology upgrades and regulatory change projects. Continually refine workflows to improve quality, reduce errors, and meet operational targets. Skills - Basic Qualifications Summary Bachelor's degree and 0-3 years of experience, ideally in financial operations. Strong technical aptitude, Microsoft proficiency, and high attention to detail. Skills - Preferred Qualifications Summary Experience in Middle Office, Settlements, Documentation, Commodities, or Trade Support. Strong communication, relationship-building, and problem-solving abilities. Ability to handle pressure, multitask, and anticipate issues proactively. Analytical thinking, organizational skills, project management exposure, and a service-oriented mindset.