Order expediter vs order taker

The differences between order expediters and order takers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order expediter and an order taker. Additionally, an order expediter has an average salary of $35,997, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order expediter include delivery dates, purchase orders and expedite. The most important skills for an order taker are wine, cleanliness, and guest satisfaction.

Order expediter vs order taker overview

	Order Expediter	Order Taker
Yearly salary	$35,997	$30,383
Hourly rate	$17.31	$14.61
Growth rate	-	-
Number of jobs	15,934	77,938
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 41%
Average age	43	43
Years of experience	2	2

Order expediter vs order taker salary

Order expediters and order takers have different pay scales, as shown below.

	Order Expediter	Order Taker
Average salary	$35,997	$30,383
Salary range	Between $28,000 And $45,000	Between $23,000 And $39,000
Highest paying City	-	Las Vegas, NV
Highest paying state	-	Vermont
Best paying company	-	Raytheon Technologies
Best paying industry	-	Telecommunication

Differences between order expediter and order taker education

There are a few differences between an order expediter and an order taker in terms of educational background:

	Order Expediter	Order Taker
Most common degree	Bachelor's Degree, 38%	High School Diploma, 41%
Most common major	Business	Business
Most common college	-	-

Order expediter vs order taker demographics

Here are the differences between order expediters' and order takers' demographics:

	Order Expediter	Order Taker
Average age	43	43
Gender ratio	Male, 44.1% Female, 55.9%	Male, 26.7% Female, 73.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order expediter and order taker duties and responsibilities

Order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Develop custom forms and reports using XML publisher, discoverer reports.
Maintain IVR (interactive voice response) system's use as required by customer.
Respond to all inquiries via telephone, fax, written correspondence, e-mail and EDI.
Investigate and resolve issues with orders that show up in error in the automated fallout system.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order expediter vs order taker skills

Common order expediter skills

Delivery Dates, 19%
Purchase Orders, 17%
Expedite, 12%
Place Orders, 9%
AS400, 9%
Open Orders, 6%

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%