Patient access representative jobs in Durham, NC

Southpoint Surgery Center (SPSC), an affiliate of North Carolina Specialty Hospital, is a new Ambulatory Surgery Center located between Raleigh and Durham in the Durham-Southpoint area. SPSC will provide a differentiated outpatient delivery model focused on providing high-quality, cost-effective solutions for surgical and related ancillary care for patients. SPSC is a multi-specialty 22,298 sq. ft. facility accommodating the following: Ortho, Spine, Ophthalmology, ENT, GYN, General, Urology, Plastics, Podiatry, Vascular, and Pain. At SPSC you will find highly motivated team-players and a welcoming team-oriented staff. Why join North Carolina Specialty Hospital? * Award Winning Hospital for Special Surgery * 5 Star CMS rated facility for patient experience * Positive Work culture * Career growth opportunities * Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance * Paid Time Off * 401k Employer Match * Tuition Assistance Essential Job Functions: * Greets patients/ families promptly and courteously as the patient arrives at the hospital. * Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel. * Provides interpretation of forms to be signed upon admission including patient rights and living will questions. * Reviews all patient forms for completeness, accuracy, and appropriate signatures. * Collects deposits and/or co-pays according to established guidelines. * Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors. * Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution. * Utilize concepts of age/ developmental stages in interactions with patients and families. * Adheres to all Hospital Policies and Procedures, specifically Guidelines for Appropriate Conduct, Corporate Compliance, Diversity, and Confidentiality. * Predictable and reliable attendance is an essential function of this position * Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors. * Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment. * Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position. * Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues. * Adheres to Confidentiality Policy. * Maintains positive working relationships and fosters cooperative work environment. * Adheres to the hospital's "Guidelines for Appropriate Conduct" in the HR Manual. * Displays honesty and mutual respect when communicating with peers and other departments. * Follows through on problems that may compromise effective job performance by using appropriate chain of command. * Complies with National Patient Safety Goals. * Universal precautions and infection control guidelines, including hand washing guidelines followed at all times. * Performs other duties as required or assigned, which are reasonably within the scope of duties in this job classification * Demonstrates respect for diverse backgrounds of all patients, families and co-workers. Job Requirements * High School Diploma or G.E.D. * One (1) to two (2) years minimum experience as an admissions clerk or in Health Information Services in a hospital setting. * Effective communication skills; both orally and written. * Computer skills needed. * Ability to work with others within a team to ensure quality patient care. * Strong critical thinking skills. Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Raleigh, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Care Coordinator - Certified Medical Assistant / Registered Medical Assistant CMA / RMA At Jeffers, Mann and Artman Pediatric (JMA) our mission is to provide excellent medical care in a caring, family-centered environment and assist families in building happy, healthy children. JMA is seeking a Certified Medical Assistant or Registered Medical Assistant CMA / RMA Care Coordinator to join our energetic, well trained team in our Raleigh and Cary Locations. - Be the nurse detective! *Assist providers with locating, analyzing and summarizing clinical patient information from specialists/emergency department/urgent care/minute clinics and entering it into patient EMR for Provider review and access for quality patient care in a timely manner. *Locate community resources that benefit staff, patients, and families. -Be the Advocate! *Develop close relationships with patients and their families, especially with complex patients, to assist with securing the resources and care needed to keep our patients healthy. *Assist providers and staff with identifying and closing gaps in patient care, and work with RN/LPN Care Coordinators to ensure patient care needs are being addressed. Review and document on patients who have been seen by a Specialist, seen in the ED or have been to Urgent Care. -Be the connection! *Cultivate and maintain relationships with specialists and other referring agencies. -Be the Team Player! Assist with clinic nursing duties when needed. Competitive Compensation and Excellent benefits: Medical, Dental, Vision, Life, Disability, 401K, PTO and paid Holidays. Qualifications *Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required *Proficient in medical administrative support and EHR systems *Strong knowledge of medical terminology and physiology *Experience in patient care, including vital signs and intake processes *Familiarity with pediatrics, urgent care, and outpatient medicine preferred *Background in both outpatient settings, including private practice and urgent care _____________________________________________________________ Please note: JMA Pediatrics conducts criminal background checks on all applicants prior to hire. A conviction will not necessarily disqualify you from employment, but will be considered in relation to the position and in accordance with applicable laws. JMA Pediatrics is committed to Equal Employment Opportunity and does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law PI2287adfd1675-31181-39191300

The Greer Group is recruiting for several Bilingual Patient Access Representative for our client in Raleigh. These are long term temporary positions through June 2026, with the possibility to be further extended! Monday -Friday, 8: 15 AM -5: 15 PM. Must be comfortable working in a clinic environment. Answers and triages all incoming calls. Sends callers to the appropriate parties within the clinic and creates notes in Athena for triage calls, works collaboratively with the patient care team and other external partners. Continuously monitor and schedules appointments via phone and in person encounters. Have a general knowledge, understanding and function of Health clinics and other departments within the agency to refer callers, visitors, and co-workers appropriately. Accurately updates and verifies patient information in the practice management system upon arrival on the date of service, works with other healthcare staff to facilitate patient flow and ensure proper care coordination. Completes client registration with annual income eligibility and annual attestation signed and dated by both client and Customer Service Representative/Human Service Technician on the patient profile. Updates financial agreement, verifies Income verification, Third Party Release, History of Medication Release and HIPPA. Receives monies, enters patient information into databases and provides receipts if appropriate. Also, may balance cash drawers, process invoices, collect fees, verify patient insurance, and prepare correspondence between other medical providers and our patients. Works self-pay reports. Coordinates with appropriate teams to support billing workflows and follow up on outstanding charges.

We are seeking Standardized Patients (SPs), also known as patient actors, for ACHIEVE . ACHIEVE is one of four Maternal Health Community Implementation Projects sponsored by the National Heart, Lung, and Blood Institute ( NHLBI ) (************************************ UNC's project is a multi-level, community-engaged clinical trial to test the implementation of an outpatient severe hypertension (O- HTN ) bundle in prenatal care clinics in central NC. The goals of ACHIEVE are to: 1) engage community partners in increasing awareness and enhance respectful care delivery of the O- HTN bundle; 2) engage clinic partners in adapting the O- HTN bundle for their healthcare setting and patient population; 3) select and adapt implementation strategies for participating clinics; 4) implement the O- HTN bundle across three consecutive clinic cohorts, and 5) measure implementation outcomes such as fidelity to the bundle using quantitative and qualitative methods. SPs are an integral part of the ACHIEVE simulation team. SPs will travel to prenatal care clinics to participate in scenarios that involve simulated blood pressure measurements by medical personnel and provide feedback and recommendations for improvement. SPs will also share their experiences during the simulation debrief. Required Qualifications, Competencies, And Experience * Ability to travel to clinical sites located in Alamance, Durham or Wake County. * Comfortable working in clinical settings and collaborating with healthcare providers and staff * Adept in following established protocols and procedures * Ability to quickly adapt to unanticipated events * Knowledgeable in MS Office programs (Word, Excel, Outlook) * Experience in collaborating with a range of academic and community partners from diverse backgrounds Preferred Qualifications, Competencies, And Experience * Experience completing and submitting mileage logs for reimbursement * Interest in health equity principles and addressing social drivers of health * Comfortable actively participating in feedback mechanisms * Excellent verbal communications skills

Full-time Description The Patient Access Representative will facilitate all components of the patients' entrance into the practice. This may include scheduling, registration, benefit verification, pre-certification, and financial clearance. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, healthcare guidelines as well as federal, state and accreditation agencies. ESSENTIAL RESPONSIBILITIES: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Patient Interaction Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call. Ensures accuracy in answering questions and assisting customer with requests to meet their needs. Demonstrate exceptional customer service and patient focus to make each encounter extraordinary. Verify and accurately capture patient demographics, insurance, and appropriate medical information. Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency. Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously within appropriate area of knowledge. Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc. Captures customer information and document using messaging system to clinic staff and/or providers. Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency while making safe and effective decisions. May include referrals, follow-up on overdue well visits, or overdue vaccinations. Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing, and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties Other Responsibilities Maintain strict confidentiality; adheres to all OSHA, HIPAA, and other federal, state, and local guidelines/regulations. Demonstrate dedication to the mission, vision, values, and goals of the organization. Regular and reliable attendance including attending monthly staff meetings. Perform other duties as assigned KNOWLEDGE AND SKILLS: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education and/or Experience: High School diploma or GED required. Minimum one (1) year of customer service experience, healthcare experience preferred. Supervisory Responsibilities: None Computer Skills / Technical Knowledge: Proficient in the use of Microsoft Office Suite and familiarity of various EMR systems. General knowledge of computer applications for the frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages. Ability to understand and identify statistical trend analysis. Ability to identify numerical trends and variances for financial analysis. Language Skills: Ability to understand, read, write, and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, safety data sheets (SDS) or governmental regulations. Ability to effectively present information, respond to questions and professionally interact with managers, employees, patients, vendors, the public, and diverse groups of people, particularly difficult/resistant patient populations and multiple types of providers in a variety of settings. Reasoning Ability: Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Other Qualifications: The ability to think critically, solve complex challenges and productively manage conflict. Must be able to handle multiple, simultaneous tasks effectively and efficiently. Strong verbal and written communication skills required. Must be detail oriented and organized with the ability to perform duties under pressure, prioritize workload, and timely meet deadlines. Must have the aptitude and ability to self-direct work. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; sit; walk for extended periods of time; use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 15 pounds. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee must be able to work in a fast-paced, sometimes stressful, customer service, health care-oriented environment, perform duties under pressure and meet deadlines in a timely manner. The employee must work as part of a team, complete assignments independently and take instructions from others. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate-controlled medical office environment where routine equipment is used; some equipment has moving mechanical parts. May be exposed to hot and cold temperatures. Must possess reliable transportation, a valid driver's license and maintain an acceptable driving record in accordance with company policy. Limited overnight travel expectations.

Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents. The Opportunity: As a Veterinary Technician, you play a vital role in supporting our veterinarians and ensuring the highest level of care for our patients. From surgical support and anesthesia monitoring to diagnostics and patient education, your technical expertise and compassion help shape each pet's experience. This is more than a clinical support role-it's a chance to work with a positive, collaborative team where your development, initiative, and dedication to patient care are celebrated. What You'll Do: Perform venipuncture and place IV catheters with accuracy and efficiency Conduct radiographic imaging and assist with diagnostics Monitor anesthesia and support veterinarians during surgical procedures Conduct physical exams and patient assessments, communicating findings effectively Assist in surgical preparation, dental procedures, and lab work Deliver compassionate care to hospitalized patients, ensuring comfort and safety Support patient recordkeeping and client communication for follow-up and education Contribute to a clean, organized, and supportive hospital environment Our Veterinary Technicians Have: CVT or RVT license preferred but not required Prior surgical and anesthesia experience in a veterinary clinical setting Flexibility to work evenings, weekends, and holidays as needed Strong customer service orientation and a passion for helping pets and people Excellent communication and interpersonal skills Team-oriented mindset with eagerness to learn new techniques and grow professionally What We Offer: Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small Ready to take the next step in your career? At GoodVets, you're not just a technician-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together.

The Payment Posting Specialist is responsible for accurately posting incoming payments from insurance companies and patients into the organization's billing system. This role ensures that all payments are recorded properly and in a timely manner, enabling accurate patient account balances and efficient revenue cycle operations. Review and post insurance and patient payments (EOBs, ERAs, checks, credit card transactions). Resolve discrepancies in payment applications, including denials, short pays, and overpayments. Maintain accurate records of payment transactions in compliance with HIPAA and internal policies. Process refunds or adjustments as necessary following approval guidelines. Support audits by preparing and submitting documentation as needed. Is Time Limited Yes If Yes, Appointment Length 2 months Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Health Insurance for Temporary Employees * Enhance your career with LEAD courses * Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Department Information Job City & State Chapel Hill, NC Department System Information Classification Title Temporary-Technical/Paraprofessional Working Title UTS - Temporary Insurance Payment Poster at UNC Chapel Hill Position Information Requirements and Preferences Work Schedule 40 hours; Monday - Friday from 8 am - 5 pm Other Work/Responsibilities * Review and post insurance and patient payments (including EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) checks, and credit card transactions) into the billing system * Apply payments accurately to patient accounts, ensuring correct allocation to services rendered * Identify and resolve payment discrepancies, such as denials, short pays, and overpayments * Process refunds and adjustments according to established approval guidelines * Maintain accurate and up-to-date payment records in compliance with HIPAA and internal policies * Reconcile daily payment batches * Communicate with internal billing and collections teams regarding payment issues or account discrepancies * Support audit processes by preparing and submitting required payment documentation * Respond to internal and external inquiries related to posted payments Minimum Experience/Education * High school diploma or GED required; associate's degree preferred. * 1-3 years of experience in payment posting and dental or medical billing in a healthcare setting. * Experience with electronic health record (EHR) systems and payment posting software preferred (Epic) Department Required Skills * Strong attention to detail and high accuracy in data entry. * Knowledge of EOBs (Explanation of Benefits)/ERAs(Electronic Remittance Advice) and basic accounting principles. * Excellent organizational and time management skills. * Strong problem-solving and analytical abilities. * Ability to maintain confidentiality and comply with HIPAA regulations. Preferred Years Experience, Skills, Training, Education Required License or Certification n/a Valid NC Driver's License required? No Commercial Driver's License Required? No Recruitment

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

1115 North Brightleaf Blvd., Smithfield, NC 27577 Automotive Glass / Windshield Installer On-Site PositionGenerous Pay Plan + Great Benefits!Experience Required Needs to be Filled Immediately. Walk-in Applicants are Welcome! At Deacon Jones, were committed to the highest quality customer service, delivered with a sense of warmth, friendliness, individual pride, and company spirit. We measure ourselves by our clients satisfaction. We value our employees and invest in their success. Join the team at Deacon Jones in Smithfield as a Glass / Windshield Installer and become part of a leading organization in the automotive industry. The person we are looking for would be self-motivated and have a strong work ethic ensuring precision and care so that safety and quality standards are met with every installation. The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated'. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We offer: Generous pay plan! Vehicle provided for transport to customers. Medical and Dental and Vision Insurance. Employee purchase program Paid Vacation / Sick time No weekends On-going training Opportunity for advancement Responsibilities Glass / Windshield Installer: Install and repair glass in vehicles, specializing in windshields and other automotive glass Follow all safety guidelines during the glass installation and repair process Ensure each installation meets company standards and customer satisfaction Manage inventory of installation supplies and glass Collaborate with team members and participate in training sessions to stay updated on industry standards Requirements Glass / Windshield Installer: Experience is required Strong attention to detail and commitment to quality workmanship Ability to use glass installation tools and equipment proficiently Availability to drive to various locations Good attention to detail Work independently and with efficiency A positive attitude and professional, well-groomed appearance Must be dependable! High school diploma or equivalent Valid driver's license Please upload your resume. Completing the online assessment will grant you priority approval! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing including background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. RequiredPreferredJob Industries Customer Service

TITLE (Oracle title) REGISTRAR WORKING TITLE Registrar SCHOOL/DEPARTMENT High School Site PAY GRADE Noncertified Grade 20 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday POSITION PURPOSE: Provides information, education, and school tours to students and prospective families who are considering enrollment. Performs clerical duties involving student enrollment and records. Files, reviews, types, and processes transcripts, correspondences, reports, statements, manuscripts, forms and other materials. Screens and routes materials according to content of communications and resolves questions and concerns. MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps; Excellent customer services skills; Excellent organizational skills; Effective interpersonal skills to deal with a diverse public; Ability to be discrete and maintain confidentiality; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to minimize errors with attention to detail; Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members. EDUCATION, TRAINING, AND EXPERIENCE High school diploma or equivalent; Experience in a clerical or related field. CERTIFICATION AND LICENSE REQUIREMENTS None PREFERRED QUALIFICATIONS: Two years of post-secondary coursework in a related field; Experience working within a school environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides information, education, and school tours to students and prospective families who are considering enrollment. Provides new student paperwork and course registration information. Oversees appointments for registrations and coordinates with counselors for enrollment. Enrolls students using the online student information system; verifies student's residency; ensures bus information is submitted. Requests former school records and sets up new student files. Submits immunization records to data managers for entry. Processes withdrawal paperwork; forwards student paperwork to next placement. Schedules student exit interviews with school counselors who are withdrawing from school. Ensures requested transcripts for both current and former students are mailed. Performs general clerical duties (e.g., copying, faxing, filing, answering phone calls, and emails) and greets students and families. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This position operates in a professional office and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, staff members of external agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force. EFFECTIVE DATE: 10/2023 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

Garner Family & Cosmetic Dentistry - a growing, primarily fee-for-service practice located in Garner, NC (************************ - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors. We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry. If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients. What you can expect from us: An environment in which team members are treated with respect, appreciation, and kindness Supportive management that is invested in developing the practice and the people at the practice A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care A learning environment that fosters continuous improvement and growth in skill Consistency in schedule and working hours What a successful team member looks like: Does everything with positivity and enthusiasm Is committed to being a team player and takes pride in the victories of their teammates Looks for ways to make new ideas work, not for reason they won't Has a growth mindset, is open to feedback, and strives to increase their self-awareness Is committed to the practice and doing great work What you will receive: Competitive pay Health, vision, short-term disability, and life insurance Dental benefit 401k with employer match 3 weeks PTO 7 paid holidays Scrub/uniform allowance

[NM1] The Patient Services Coordinator (PSC) Float serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embodies our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities is outlined below. Administrative Responsibilities: Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals [LF2] within 1 business day Learn, become proficient, and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean Adhere to the Missed Visit Report SOP responsibilities as outlined Adhere to the Medical Records Policies and Procedures responsibilities as outlined Coordinate lunches with pharmaceutical representatives and Center Directors on the center calendar Order center and clinical supplies [NM3] [LF4] [NM5] Maintain current stock of clinician appointment cards Check email and respond to received emails and Teams messages Attend all meetings and training as assigned Responsibilities to Clinicians: Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format[LF6] Forward all-important patient or referring clinician correspondence to the clinician in a timely manner Task MST messages that need their attention (medication-related questions) [BC7] Process and send out pharmacogenetic testing [BC8] [NM9] [BC10] Process and send out drug screens Administer computerized testing for patients and upload results (CNS-VS and Qb) Confirm that Center calendar is current with team member time off requests Patient Responsibilities: Greet patients professionally and respectfully upon entering [LF11] by adhering to the MPCC Service Excellence Standards Check-in patients and ensure clinician is notified of patient's arrival Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> Confirm each patient's demographic information at each visit (insurance, address, phone number, email) Collect the patient's payment for DOS, existing balance and any other payment required. Upload patient notes, information, etc. into the patient's charts in AMD Notify Prior Authorization department of any requests and follow up as needed Prepare, scan, transmit letters and/or documentation as needed Manage waitlist for patients requesting a sooner appointment Schedule and reschedule appointments as necessary Requirements for Position: Travel to different locations and act as additional coverage as needed Excellent communication skills, both verbal and written Organized with an ability to multi-task Ability to maintain a calm and professional demeanor in potentially stressful situations. Ability to problem solve At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills

Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 37 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a part-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. Seeking friendly, people oriented, and customer service focused individuals to join the team! Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

Department: 70010 Enterprise Corporate - Ambulatory Services Patient Access Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 8am-5pm Scheduling for Radiology Full Time Remote Pay Range $20.40 - $30.60 Are you passionate about delivering exceptional customer service and creating a positive experience for patients? Join our team as a Patient Service Coordinator, where you'll play a vital role in guiding patients through the appointment process with professionalism and care. In this position, you'll be the first point of contact for patients, ensuring their scheduling needs are met promptly and accurately while maintaining a friendly and supportive environment. If you thrive in a fast-paced setting and enjoy making a meaningful impact on patient care, this role is for you! Essential Functions: Utilize computer systems and follow established guidelines to schedule, update, and cancel appointments. Ensure completeness and accuracy of registration data, billing information, and authorization records. Coordinate with team members to meet departmental goals, including abandoned call rate targets. Screen calls promptly, deliver clear and concise messages, and document scheduling information accurately. Assist with patient care documentation, including forms, insurance requirements, and referral documentation. Identify opportunities to improve customer service and contribute to departmental success. Serve as a courteous liaison between patients, medical staff, and external agencies, anticipating workflow needs. Perform other position-related duties as assigned. Educational Requirements: High school diploma or GED equivalent required. Minimum of one year of office or clerical experience in a direct customer service role. Experience in a high-volume, fast-paced environment, including answering phones and using electronic messaging systems. Medical terminology knowledge preferred. Bilingual in Spanish preferred. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri, 9am-5:30pm Pay: DOE 2 Month Contract +/- **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.

Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $17 - $18 per hour, depending on experience. Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM. Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!

Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM

This is a continuous recruitment with hires being made throughout the recruitment period. As a Standardized Patient, your role is to portray a patient in a consistent and standardized manner for medical education and assessment purposes. You will simulate various medical scenarios and interact with healthcare students, residents, and professionals to help them develop and refine their clinical skills and competencies. We offer both in-person and virtual work opportunities. In addition, we are looking for Spanish speakers to act as standardized patients for our medical Spanish program. Responsibilities: 1. Scenario portrayal: Portray patients with specific medical conditions or presenting symptoms according to predefined scenarios. Follow a scripted set of symptoms, medical history, and physical findings consistently to ensure standardized and reliable encounters. 2. Communication and interaction: Engage in realistic and authentic interactions with healthcare students or professionals, providing them with an opportunity to practice communication skills, history-taking, physical examinations, and patient-centered care. 3. Feedback and assessment: Provide constructive feedback to students or professionals based on their performance during the encounter. Use standardized assessment tools and checklists to evaluate their clinical skills and competencies. 4. Training and preparation: Attend training sessions to familiarize yourself with the scenario, medical history, and physical findings. 5. Professionalism and confidentiality: Maintain professionalism and adhere to ethical guidelines, including learner confidentiality. 6. Flexibility and adaptability: Be open to playing various patient roles and adapting to different scenarios as required by the educational program. Modify your portrayal based on the feedback and needs of the learners. 7. Collaboration and communication: Collaborate with educators, coordinators, and other standardized patients to ensure the smooth execution of simulation sessions. Communicate any concerns or issues related to the scenarios or encounters. Required Qualifications, Competencies, And Experience Must be able to learn case scenarios, recall encounter information, and complete checklists. Must be comfortable using computers. Preferred Qualifications, Competencies, And Experience n/a