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Patient access representative jobs in Edison, NJ

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  • Patient Services Rep

    Barnabas Health Medical Group

    Patient access representative job in West Long Branch, NJ

    Job Title: Patient Services Rep Department Name: Monmouth Hemo Onc Assoc WLB Status: Hourly Shift: Day Pay Range: $20.18 - $25.34 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador, contributing to overall patient experience, safety, and privacy. Qualifications: Required: High School Diploma or General Education Degree (GED) Relevant experience and/or training, or equivalent combination of education and experience Demonstrates a clear understanding of the importance of patient satisfaction and safety. Strong oral and written communication skills Attention to accuracy and detail. Able to multitask and work under pressure. The ability to work independently and in a team environment. Excellent customer service Preferred: Associate degree or Bachelor's degree Previous medical receptionist experience or background in general office EPIC experience Knowledge of medical terminology and electronic medical record (EMR) systems Bilingual in Spanish and English Scheduling Requirements: Shift Working: Monday - Friday 8:30AM-5:00PM or 9AM-5PM Day Shift Full-time, 40 Hours Per Week Hours are subject to change based off practice needs. Travel to Lakewood and Toms River location as needed Essential Functions: Performs patient check-in and check-out functions. Answers routine questions in person and over the telephone Performs basic clerical functions such as copying, scanning, faxing, sorting, and distributing mail. Creates and maintains health record information, files, and organizes as needed. Coordinates with insurance providers and handles pre-authorizations and certifications as necessary. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short- & Long-Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Equal Opportunity Employer
    $20.2-25.3 hourly 4d ago
  • Medical Staff Credentialing Specialist

    Rwjbarnabas Health Corporate Services 4.6company rating

    Patient access representative job in Somerset, NJ

    Job Title: Credentialing Specialist Department Name: Medical Staff Status: Salaried Shift: Day Pay Range: $52,666.00 - $72,416.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Credentialing Specialist is accountable for performing duties related to the sending, receiving, processing, and primary source verifying applications for initial and reappointment and their related clinical privileges. Exemplifies a culture of excellence, effective communication and collaboration, and customer service with central Medical Staff Office (MSO) leadership and staff, internal and external customers, providers, and clinical and administrative leaders within RWJBarnabas Health. Handles, with discretion, issues that are significant, complex, multidisciplinary, sensitive, and confidential. Possesses and develops a strong grasp of the medical staff operations and the cultures of each affiliated institution and works to collaborates with local Medical Staff Offices to facilitate timely completion of credentialing processing. Works to develop an overall singular culture of excellence and efficiency across the enterprise. Qualifications: Required: Associates degree or combination of education and experience deemed equivalent Successful completion of all RWJBarnabas Health orientation programs Preferred: Two years' prior experience in Medical Staff credentialing preferred. Certified Professional in Medical Staff Management (CPMSM) or Certified Provider Credentialing Specialist (CPCS) preferred Knowledge of credentialing software and associated applications strongly preferred (MDStaff) Excellent interpersonal and communication skills Scheduling Requirements: This is an onsite role in Somerset, NJ with hybrid/ remote capabilities if/when available. Essential Functions: Oversees and assists with application management and verification activities, preliminary analysis of application and verification information Analyze verification information, to include identifying red flag and/or adverse information and notifying central MSO leadership in accordance with policies Oversee the monitoring of expiring information such as but not limited to DEA, license, professional liability insurance, and specialty board certification status; maintain and update credentials file(s) Management of database entries for accuracy and completeness Maintenance of electronic files as required Effective and timely communication with local medical staff offices Timely and accurately prepare credential files for audit and submission to the hospitals Monitor staff productivity in accordance with standard turn-around-times Maintain a working knowledge of relevant regulatory standards (i.e., TJC, DNV and NCQA), state and federal requirements, and applicable Medical Staff Bylaws Assist with the development and implementation of credentialing and recredentialing workflows to ensure efficient and effective alignment of processes Assist in the development or revision of credentialing related forms Participation in special project teams as assigned Training of new staff as assigned - credentialing procedures, software, and workflows Enforcement of internal procedures and controls and problem resolution Takes a proactive role in monitoring and assisting in improving team productivity Continually strives to achieve individual, team and departmental goals All other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. #LI-AB1
    $52.7k-72.4k yearly 2d ago
  • Patient Registration Representative

    Pride Health 4.3company rating

    Patient access representative job in New York, NY

    Please find below the : Job Title : Patient Registrar Duration : 6+ months (Possibility for extension) Pay Rate : $23/Hr. Schedule Notes: 9:00 am - 5:00 pm Job Description: M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P). Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
    $23 hourly 3d ago
  • Customer Service Representative

    Modway

    Patient access representative job in East Windsor, NJ

    Come join the Modway family! We're a team of passionate individuals with a unique company culture and dynamic work environment. With warehouses strategically located on both coasts, we aspire to bring joy to the modern home with furnishings for every room in the house. Modway is seeking a Customer Service Representative with a passion for ensuring that customers' needs are satisfied through effective communication and support. organization. The position will work on-site at our Corporate Office located in East Windsor. Essential Duties & Responsibilities: Resolves customers' most pressing questions and concerns in a courteous, helpful, and knowledgeable manner in all areas of the Customer Experience value chain (i.e Order Entry, Customer Calls, Shipping, and Customer claims) Research and diagnoses issues that resolve customer concerns to ensure a high level of retention and satisfaction Follows the Customer Experience SOP's and compliance requirements while exhibiting efficient workplace productivity and time management skills. Build sustainable relationships and trust with customer accounts through open and interactive communication Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents the CRM database. Experience & Competencies: Minimum of 2 years of Customer Service experience a call center operations environment resolving customers' concerns Ability to learn and adapt to new processes quickly Strong work ethics and eager to learn Team player and work well with others at all levels of the organization Maintains positive attitude when facing change in a fast paced environment Strong problem-solving skills and the ability to think analytically Excellent communication skills both written and verbal Modway offers competitive market compensation, paid lunch, federal and company holidays (12 to 15 holidays a year) benefits including medical, dental, vision, flexible spending account, AFLAC, 401K, employee discount, and PTO. Modway is an equal opportunity employer and will not discriminate against any applicant for employment by race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
    $30k-39k yearly est. 3d ago
  • Seasonal Customer Service Representative

    Bergdorf Goodman 4.4company rating

    Patient access representative job in New York, NY

    A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group. Your Role This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates about questions on their accounts. What you Bring Customer Focus Functional/Technical Skills Personal Learning Technical Learning Conflict Management Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work. To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.
    $33k-39k yearly est. 2d ago
  • Customer Service Representative

    ESP Enterprises Inc. 4.5company rating

    Patient access representative job in Newark, NJ

    Customer Service Representative I Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Candidates must go through the interview process with the client. Customer Service Representative I *Bilingual Responsibilities: Responds to telephone inquiries using standard scripts and procedures. Defines or resolves inquiries received either through written or telephone correspondence. Gathers information, researches/resolves inquiries and logs customer calls. Communicates appropriate options for resolution in a timely manner. Performs customer needs analysis and informs customers of services and resources available to them. Maintains adherence (attendance, punctuality, use of AUX time). All other duties as assigned Must have experience working in a call center. Education/Skills/Experience Requirements: High School diploma or GED. Excellent communication skills. Language: Spanish Training Schedule: Monday through Friday 9 am to 5 pm for 2 weeks After Training Schedule: Must be able to work between the hours of Monday through Friday 7 am to 5:30 pm and Saturday, Sunday, and holiday from 8:30 am to 5:00 pm (40-hour work week); fluctuating schedule. Work Schedule: Will be discussed during interview
    $35k-41k yearly est. 1d ago
  • Customer Service Representative

    LHH 4.3company rating

    Patient access representative job in Edison, NJ

    Job Title: Customer Service Representative Type of Employment: Permanent In Office/Hybrid/Remote: In office Hourly: $25/hr LHH is partnering with a wellness services organization to hire a Customer Service Representative. This role is fully in office with hours from 9AM to 5:30PM with a 30-minute break, Monday through Friday. The qualified candidate should have at least 2 years of experience within a business to business consumer good industry and must have experience using an ERP system to process orders. The hourly rate is $25/hr based on years of experience. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: · Answer incoming phone calls and emails from customers · Process sales orders and purchase orders · Invoice sales orders · Keep track of inventory · Coordinate shipments · Assist with product sample requests Required Experience: · High School Diploma · At least 2 years of related experience · Experience using an ERP system · Proficiency in Microsoft Office Suite · Excellent written and verbal communication skills · Ability to do basic math functions · Prior experience handling logistics is a plus Benefits are offered including medical, dental, vision and PTO. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $25 hourly 4d ago
  • Customer Service Representative

    Plymouth Rock Assurance 4.7company rating

    Patient access representative job in Woodbridge, NJ

    Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock! We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism. RESPONSIBILITIES • Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy. • Ensure first call resolution, making the customer experience as seamless as possible. • Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella). • Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. • Utilize your analytical and decision-making skills to address policy changes and corrections effectively. • Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise. • The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday. QUALIFICATIONS • Strong interpersonal, communication, and organizational skills. • Analytical mindset with good decision-making abilities. • Proficiency in computer skills and data entry. • High motivation to take ownership and follow up on tasks. • Flexibility to adapt to a fast-paced, changing environment. • Ability to work weekdays and rotational Saturdays. • High school diploma required, college degree is a plus! • Spanish language proficiency is a plus! SALARY RANGE The pay range for this position is $45,000 to $49,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity. PERKS & BENEFITS • 4 weeks accrued paid time off + 9 paid national holidays per year • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision) • Annual 401(k) Employer Contribution • Free onsite gym at our Woodbridge Location • Resources to promote Professional Development (LinkedIn Learning and licensure assistance) • Robust health and wellness program and fitness reimbursements • Various Paid Family leave options including Paid Parental Leave • Tuition Reimbursement ABOUT THE COMPANY The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”. #LI-DNI
    $45k-49.5k yearly 4d ago
  • Customer Service Representative

    Pop-Up Talent 4.3company rating

    Patient access representative job in Edison, NJ

    Edison, NJ 08817 Role Type: Onsite Role Note: MUST be legally authorized to work in the United States. JOB RESPONSIBILITIES: Core Responsibilities: Ensures all orders received, through EDI, emails and phone are processed in a timely and accurate manner. Ensure any changes or revisions to orders are properly documented and communicated. Provide necessary documents to operations/warehouse department Responsible for establishing and maintaining effective communication with all customers regarding price discrepancies, out of stocks and potential shipping delays Ensure all customer related documentation is complete and filed Processes RMAs and credits. When necessary, forward credits to customers and corporate finance Oversee/manage Papervision Attend and participate meetings as required Additional Responsibilities: Answer incoming calls Oversee the resolution of all customer complaints. Ensure communications are comprehensive and thorough. Report all complaints to supervisor when applicable Provide customers missing or misplaced documents including but not limited to invoices and BOLs Provide effective support to sales team Greets and screens visitors and telephone call and notifies staff members or records and relays messages Monitors admittance to facility assuring admittance is authorize employees and vendors only Complete miscellaneous customer care functions and special projects as assigned Complete reports and maintain documentation as required Performs other duties as assigned JOB REQUIREMENTS: Education/Certifications: High School diploma or GED equivalent Experience: One to two years related experience and/or training; or equivalent combination of education and experience System Implementation preferred Knowledge/Skills/Abilities: Knowledge of Microsoft Excel; IDS systems; Power Sell software; EDI software and Microsoft Outlook Oral and written communication skills Time management 10 key skills Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organization Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ratio, and percent and to draw and interpret bar graphs Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Good judgment is required for this position as there may be times when direct supervision may not be immediately available WORK ENVIRONMENT: Onsite Role: This position requires the associate to perform all duties at one of our UNFI locations, such as a distribution center or office Travel (Minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons PHYSICAL ENVIRONMENT/DEMANDS: Office Roles: Most work is performed in a temperature-controlled office environment Incumbent may sit for long periods of time at a desk or computer terminal While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday Stooping, bending, twisting, and reaching may be required in the completion of job duties Warehouse Roles: Ability to lift up to 75 pounds and to stand, walk, bend, stoop, twist, and turn frequently Exposed to temperatures ranging from -20 degrees below zero to 35 degrees Fahrenheit in Perishable Operation and 37 degrees to 90 degrees Fahrenheit in Grocery Operation Ability to do repetitious arm, wrist, and hand movements required for maintenance and service procedures Must be able to work with hands and arms overhead, and to work in or under the equipment Requires manual dexterity, overall coordination, and good balance to work both at ground level and in high places to perform job duties. Ability to operate work-related equipment Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus Woodstock Farms: Ability to work in an environment containing tree nuts, peanuts, soy, wheat, sesame, milk and different spices like pepper, chili, etc. ADDITIONAL INFORMATION: Interview Process: The selection process will likely consist of two rounds. The first round will be conducted virtually via Microsoft Teams, followed by a second round which will be an onsite interview Temporary to Permanent Opportunity: Conversion from a temporary to a permanent position will be based on business needs, attendance, and overall performance. Candidates demonstrating strong performance and reliability may be considered for permanent employment We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req UNFI-JB-687
    $30k-38k yearly est. 4d ago
  • Practice Coordinator

    Binding Minds Inc. (Certified Disability Owned Business Enterprise

    Patient access representative job in New York, NY

    ABOUT THE ROLE The Practice Coordinator performs a wide range of administrative tasks to support assigned attorneys and other timekeepers and plays an integral role in daily practice support, combining premier assistance with administrative, organizational, project-based, and practice-related responsibilities to provide comprehensive support. The Coordinator leverages detailed knowledge of legal procedures, firm operations, and client needs to ensure seamless and efficient management of attorney schedules, client matters, billing, and practice-related projects. This individual provides a high level of client service and support while producing a high volume of consistently excellent work product. Administrative Coordination Maintains detailed calendars displaying appointments, deadlines, travel schedules, and conference calls. Proactively tracks important dates to ensure timely completion of key tasks. Provides professional relationship management with external and internal clients. Serves as a direct point of contact for telephone calls, emails, and in-person inquiries. Exercises sound judgment when screening communications, facilitating effective follow-up and high-quality client service. Creates and maintains client/matter lists and communication lists. Maintains contacts in Outlook and Salesforce. Manages both paper and electronic files in compliance with the firm's records management policies, ensuring confidentiality and accuracy. Creates and maintains working files and binders as requested. Utilizes firm-provided software to accurately store email messages and maintain and retrieve files. In conjunction with Paralegals, may prepare or coordinate the preparation of Responses to Auditor Requests. Assists with preparation of Opinion Letters. Utilizes firm-designated workflow software to open and close matters. Processes and tracks conflict reports. Prepares engagement letters. Initiates client file transfer requests and assists with client disengagements. May facilitate the secure transfer of case/client data in accordance with firm's data security policy. General Practice Support Creates, edits, proofreads, and finalizes complex and practice specific legal and administrative documents, forms, and correspondence, ensuring accuracy and completeness. Engages in active coordination of practice-related projects such as practice group meetings and initiatives, client or industry research, and event planning. Interprets objectives, designs project timelines, and ensures that deliverables align with the firm's expectations. Supports attorneys' efforts to maintain client relationships. Coordinates pitch materials, tracks leads, updates contact databases, and arranges key client meetings. Assists with social media or targeted outreach. Partners with other administrative departments (Billing, Marketing, IT, Office Services) to assemble critical information, coordinate billing tasks, and maintain client satisfaction. Billing and Financial Administration Upon attorney request, diligently manages attorney time, including inputting timenotes provided by attorney, editing and proofreading, and ensuring compliance with matter codes and billing guidelines. Proactively reminds attorneys of time entry deadlines and collaborates with them to ensure timely submission. Collaborates with attorneys to finalize and submit time daily. Collaborates with Client Account Manager, Pricing Team, and attorneys to respond to client requests for budgets, projections, costs incurred, and related reports. Collaborates with Client Account Specialist or Client Account Manager and assigned timekeepers to manage billing process, including editing prebills, generating reports, and performing final proofing and sending out final invoices. May assist with collection efforts. Coordinates client, matter, and timekeeper inquiries. Prepares expense reimbursements, reconciles travel expenditures, arranges for payment of invoices, and prepares check requests as needed. Travel and Meeting Logistics Books travel (domestic and international) through designated travel providers, considering attorney preferences, cost guidelines, and itinerary efficiencies. Organizes in-person or virtual conferences, meetings, meals, seminars, and client events, including making reservations, sending invitations and tracking attendees, booking conference rooms, catering arrangements, confirming audio/video logistics, and final follow-up. Thoroughly organizes itineraries, prepares comprehensive travel documents, and disseminates meeting agendas or background information in advance. Prepares and disseminates both hard-copy and electronic materials. Team and Leadership Support Works proactively and efficiently to free attorneys from administrative burdens, allowing them to focus on core legal tasks. Anticipates attorneys' needs by outlining upcoming deadlines, preparing relevant background materials, and prioritizing tasks. Communicates professionally and courteously with clients, external counsel, and vendors, upholding a polished firm image. Provides backup support to other attorneys and timekeepers as needed. Volunteers for overflow work assignments when time permits and actively seeks to maximize productivity and promote teamwork. May participate in departmental projects designed to streamline workflow and/or resolve issues. Proactively supports the firm's strategic initiatives and operational improvements. Acts and assists as a proactive mentor for junior department members and new employees. Assists with training on specific firm processes, software, and procedures as requested. ABOUT YOU Bachelor's or Associate's degree in business, finance, or a related field and relevant certifications is highly preferred. Minimum 3+ years' experience supporting attorneys, including partners, in a law firm or professional services environment. Experience managing complex administrative tasks, legal documents, and sophisticated scheduling required and an in depth understanding of law firm practice areas. Experience coordinating cross-functional or interdepartmental projects and ensuring that deadlines are met. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Adobe Acrobat Pro, DocuSign, electronic filing platforms, document management systems, CRM platforms, expense reimbursement, time, attendance and billing tracking software (e.g., Aderant or 3E) is essential. A strong ability to learn and adapt to new software applications and technological tools. Comfort with ongoing changes in technology and willingness to embrace new systems and processes as they are introduced. Excellent communication skills and the ability to build effective internal and external client relationships. Excellent grammar, attention to detail, and ability to manage multiple deadlines in a fast-paced practice group. Must exhibit discretion, diplomacy, and professionalism in verbal and written communications. Ability to interact effectively with all levels of management and staff and a variety of external entities, including clients and prospective clients of the firm. Ability to work under pressure and complete job assignments in an accurate and timely manner. Strong organizational skills and the ability to apply strong attention to detail to all levels of work. Ability to multitask, prioritize work, and meet deadlines. Uses sound decision making and judgment. Skilled in prioritizing high-volume workloads, solving problems proactively, and maintaining confidentiality. Demonstrated ability to maintain positive internal and external client relationships and anticipate needs. Eagerness to refine processes and adopt best practices for tasks like billing, filings, or scheduling. Exhibits a proactive approach to learning, including seeking out training opportunities and resources to enhance technological skills.
    $43k-73k yearly est. 4d ago
  • Verification/Authorization Specialist

    Performance Ortho

    Patient access representative job in Bridgewater, NJ

    Job Title: Verification/Authorization Specialist Employment Type: Full-time, Hybrid 2 days remote Schedule: Monday - Friday About Us Performance Ortho is a leading provider of comprehensive orthopedic and outpatient care in New Jersey. With four clinic locations, an Ambulatory Surgery Center, and our corporate headquarters in Bridgewater, we're celebrating 24 years of growth and excellence. Our holistic approach includes a wide array of services-Chiropractic, Physical Therapy, Acupuncture, Occupational Therapy, and Orthopedic Surgery-all aimed at delivering the highest quality of patient care. We pride ourselves on fostering a collaborative, supportive work environment where our team members are empowered to thrive and grow. Job Overview The Verification/Authorization Specialist is responsible for conducting detailed verification of patient eligibility and benefits, as well as securing required authorizations for services across government, commercial, and third-party payers. This role ensures accurate and timely eligibility and authorization determinations while adhering to compliance regulations. The specialist will collaborate with internal teams, external vendors, and insurance providers to resolve discrepancies, streamline processes, and maintain data integrity. A strong understanding of Medicare, Medicare Advantage, private insurance plans, and other third-party payers is essential for success in this role. Key Responsibilities Eligibility & Verification Conduct detailed reviews of patient insurance coverage, supporting documents, and eligibility criteria. Verify patient insurance and benefit information for scheduled services, including diagnostics, therapies, and surgeries. Process eligibility determinations in accordance with company policies and payer guidelines. Authorizations Obtain pre-authorizations and referrals as required by insurance carriers. Communicate with insurance representatives to ensure timely approval of procedures and services. Track and follow up on pending authorizations to prevent delays in care. Compliance & Quality Assurance Ensure all verification and authorization activities align with company standards and regulatory requirements. Conduct audits and quality checks to maintain accuracy and minimize errors. Stay updated on payer policy changes and industry best practices. Case Management & Collaboration Manage complex cases, including appeals, escalations, and exceptions. Collaborate with internal departments-billing, scheduling, and clinical teams-to resolve insurance-related issues. Provide guidance and support to junior staff as needed. Documentation & Reporting Maintain accurate and up-to-date records in EHR and billing systems. Prepare reports and summaries on verification and authorization trends. Ensure compliance with HIPAA and internal confidentiality standards. Communication & Patient Support Respond to inquiries from patients, providers, and other stakeholders. Clearly and professionally explain insurance coverage, eligibility status, and authorization outcomes. Support the development of internal communication materials and policy updates. Preferred Candidate Attributes Exceptional attention to detail and accuracy Strong analytical and problem-solving skills Excellent communication and customer service abilities Ability to handle confidential information with discretion Team-oriented mindset with a proactive, solutions-driven approach Capable of managing multiple tasks and meeting deadlines in a fast-paced environment Qualifications High school diploma or equivalent; Associate degree in healthcare administration or related field preferred Minimum of 2 years of experience in verification, authorization, eligibility determination, or a related healthcare role Familiarity with orthopedic billing codes, payer requirements, and insurance policies Knowledge of EHR systems and billing software (eClinicalWorks experience preferred) Proficiency in Microsoft Office Suite, especially Excel Strong communication skills, both written and verbal Ability to work independently and collaboratively within a team Must be able to work onsite in Somerset County, NJ
    $38k-62k yearly est. 3d ago
  • Customer Service Representative

    Conduet

    Patient access representative job in Jersey City, NJ

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge
    $30k-39k yearly est. 1d ago
  • Commercial Lines Customer Service Representative

    Strategic Insurance Partners-Sip

    Patient access representative job in Nutley, NJ

    About Us For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients. Commercial Lines Customer Service Representative Responsibilities: Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more. Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy. Task Management: Track, follow up and close out service tasks. Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance. Customer Servicing: Assist the Account Managers with incoming calls when needed. Qualifications: Valid New Jersey Property and Casualty License required Minimum of 2 years of commercial lines insurance experience Knowledge of insurance products Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered Effective verbal and written communication skills Excellent organizational skills Strong multitasking skills, attention to detail, and follow-through discipline Hours: Monday-Friday, 9:00am-5:00pm Office Location: 492 Franklin Avenue, Nutley, NJ 07110 Benefits: Competitive Salary Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
    $30k-39k yearly est. 1d ago
  • *Evening Shift* Internal Medicine Medical Receptionist

    Premium Health Center

    Patient access representative job in New York, NY

    Medical Receptionist-Adult Primary Care Hours: Full Time Sunday: 11:00 AM-7:00 PM Monday, Tuesday: 1:00 PM-9:00 PM Wednesday:11:00 AM-7:00 PM Thursday: 1:00 PM-Closing (~9:00 PM) Premium Health is looking for outstanding candidates for the Medical Receptionist position at our Internal Medicine practice. Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include: · Greeting patients upon arrival · Assisting patients with paperwork · Answering phone calls · Scheduling appointments · Verifying medical insurances · Creating referrals · Responding to patient medical questions Time Commitment: Full Time Sunday: 11:00 AM-7:00 PM Monday, Tuesday: 1:00 PM-9:00 PM Wednesday:11:00 AM-7:00 PM Thursday: 1:00 PM-Closing (~9:00 PM) Compensation: · $23 - $24 per hour Benefits: · Public Service Loan Forgiveness (PSLF) · Paid Time Off, Medical, Dental and Vision plans, Retirement plans
    $23-24 hourly 2d ago
  • Credentialing Coordinator

    Prokatchers LLC

    Patient access representative job in New York, NY

    Job Title : Credentialing Coordinator Duration : 2 Months Contract (with possible extension) Education : High school Degree required, Bachelor's Degree preferred Shift Details : 9:00 AM-5:00 PM Hybrid (Thursdays Mandatory) First week training on-site General Description: ·Maintain communication with the credentialing contacts at facilities and provider sites to coordinate receipt of information required for credentialing, re-credentialing, and update of provider credentialing information ·Review provider-credentialing file for completion and presentation to the Credentialing Committee ·Perform primary source verification on required elements and in accordance with MetroPlus' policies and procedures ·Respond to inquiries from other MetroPlus departments relative to a provider's credentialing status Education: High school Degree required, Bachelor's Degree preferred
    $44k-71k yearly est. 2d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Patient access representative job in New York, NY

    Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.
    $30k-37k yearly est. 2d ago
  • Supervisor, Emergency Dept- Patient Access Service

    Trinitas Regional Medical Center 4.4company rating

    Patient access representative job in Elizabeth, NJ

    Job Title:Supervisor Department Name:Emergency Dept Access Service Status: Shift:Evening Pay Range: $54,600 - $66,300 Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The Compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience, Job Overview: Ensure that [unit/department/division] is in compliance with all applicable policies, laws and regulations Qualifications: Required: High School graduate Previous hospital or related healthcare experience preferably with some supervisory experience Strong supervisory / leadership skills Extensive knowledge of pre-admission, authorization, verification, insurance reimbursement contracts and departmental and system policies and procedures Extensive knowledge of legal aspects of Patient Access Services, including state federal regulations regarding Patient Access, medical legal deaths, living wills, organ donation, and other hospital responsibilities Ability to prioritize and delegate in response to multiple, changing demands. Strong Communication skills, both written and verbal Understand Patient Access Services potential positive or negative impact on the hospital accounts receivable, cash flow, and bad debt processes. Knowledge of on-line computer system application Ability to proactively identify the needs of the customers, creating and implementing change. Interpersonal abilities necessary to effectively deal with all levels of hospital personal as well as legal representatives, third party payors, patients, etc. Analytical skills necessary to comprehend complicated issues and formulate creative solutions for problem solving. Knowledge of applicable Joint Commission requirements. Scheduling Requirements: Shift- 3:00pm-11:00pm Monday - Friday with weekends; on call (24/7) Full Time Essential Functions: Assumes responsibility for the operation and management of the department in the absence of the Director. Managers and supervises the daily activities and workflows of Census Management ensuring timely and accurate bed assignment Ensures patient, physician, and nursing needs are met while maintaining alignment with the goals of Patient Access Services, both customer service and financial Plans and manages the pre-encounter process to include scheduling, pre-registration, registration, patient and family education, clinical and financial prerequisites, pre-certification, verification of benefits, utilization management, and patient / family communication Provides leadership and timely interaction with employees regarding staffing issues Provides 24-hour direction and guidance to staff. Monitors Admissions / Registration area activities and performance by analyzing and responding to available statistical data Monitors quality assurance standards, and when appropriate, recommends, implements and maintains standards, policies, and procedures to improve productivity and efficiently Interprets and explains complex activities to patients, physicians, and staff necessary for compliance with managed care contracts, as well as other insurance plans Recognizes learning and orientation needs of staff and participates with the trainer in meeting those needs. Questions and identifies possible areas for problem resolution to patient care Plans, schedules and organizes work, ensuring proper distribution of assignments and efficient utilization of personnel, space and facility Provides a workplace that exemplifies teamwork and customer service while treating all staff members with dignity and respect Monitors employees' individual performances as compared to standards for making periodic performance evaluation of employee fairly accurately and objectively Schedules and coordinates employees' PTO, sick time, and discretionary time off Maintains operations within budget and provides justification for variances to Director Maintains confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information Demonstrates expertise in inpatient/outpatient hospitalization accessibility for Admission personnel, physicians and their designees, patient care units, ancillary areas, and patients Coordinates individual and group training Makes time to observe and study staff as they are working in real-time to identify skill deficiencies, process problems and procedural misunderstandings. Manages the training and orientation of new hires Conducts performance evaluations at the end of the introductory period, annually, and at any other timely counseling as needed Keeps a record of any verbal or written communication with staff Suggests action plans for immediate Correction of any disciplinary problems and plans follow-up meetings to assess progress. Ensures staff has effective work driver, work tools, and supplies to execute their assigned work tasks Ensures staff has effective work driver, work tools, and supplies to execute their assigned work tasks Reviews patients' charts for completion and accuracy and ensures the results are reported in a timely manner Develops, implements and manages continuous quality improvement procedures to systematically monitor quality of work Tracks key performance measure/ outcomes such as insurance denials, data accuracy, customer wait times, customer complaints and suggestions, compliance with government and system standards to maximize performance Provides the Director with regular updates/summaries of key performance indicators, quality review and feedback, and productivity / utilization of staff Resolves any problems with staff performance / quality of work, morale, customer complaints, backlogs in work, training deficiencies, staffing shortage, physician complaints, or problems with specific insurance contracts Ensures staff compliance with mandatory hospital wide education programs and other departmental in services/ training programs Develops and maintains positive working relationship with related department managers, ancillary areas, physician, nurses and other healthcare professionals Represent the Patient Access Services Department in meetings or on committees Verifies accurate completion of staff payroll functions Integrate the services with the Hospital's primary functions Coordinates/integrates inter-intradepartmental services Develop/implement Policies and Procedures that guide/support services Determine staff qualifications and competence. Continuously assess/improve department performance Maintain appropriate Quality Control programs. Ensure the department operations are effective and efficient Participate in orientation/continuing education of Department staff. Hold staff accountable for their responsibilities. Maintains the integrity of the department's payroll by ensuring that personnel are not paid for more paid time off than they are entitled to and premium overtime is kept to a minimum. Completes all staff introductory evaluations, annual evaluations and re-evaluations within the timelines outlined and in accordance with Human Resources policy. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
    $54.6k-66.3k yearly 2d ago
  • Front Office Receptionist

    Terrace On The Park, Banquet Event Venue

    Patient access representative job in New York, NY

    Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.
    $32k-41k yearly est. 4d ago
  • Front Desk Coordinator

    Real Essentials

    Patient access representative job in New York, NY

    About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude
    $32k-41k yearly est. 2d ago
  • Patient Service Representative

    Pride Health 4.3company rating

    Patient access representative job in New York, NY

    We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills. Key responsibilities include: Perform patient registration, including verifying demographic and insurance information Ensure accurate data entry into the Electronic Medical Record (EMR) system Verify insurance eligibility and benefits, including managed care plans Collect co-pays and provide patients with necessary documentation Maintain knowledge of health insurance requirements, authorizations, and referrals Apply medical coding standards including ICD-9 and CPT-4 where applicable Answer incoming calls and provide prompt, professional responses Work collaboratively with clinical and administrative staff to ensure patient flow Maintain compliance with HIPAA and other healthcare regulations Qualifications: High School Diploma or GED (Required) Minimum of 3 years clerical experience in a medical office setting (Required) Data entry skills of at least 4,500 keystrokes per hour Knowledge of medical coding (ICD-9, CPT-4) Strong understanding of health insurance benefits and requirements Excellent customer service and effective communication skills Proficiency in telephone and computer usage, including keyboarding Experience using EMR systems (Required) Familiarity with managed care insurance plans (Required) Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
    $34k-38k yearly est. 4d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Edison, NJ?

The average patient access representative in Edison, NJ earns between $30,000 and $49,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Edison, NJ

$38,000

What are the biggest employers of Patient Access Representatives in Edison, NJ?

The biggest employers of Patient Access Representatives in Edison, NJ are:
  1. Hackensack Meridian Health
  2. RWJBarnabas Health
  3. St. Peter's Health
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