Patient access representative jobs in Evanston, IL - 1,713 jobs

We are in search of a Customer Service Representative to join our growing team. This role provides internal support to Sales Representatives and assists in developing and maintaining a professional business relationship with customers. Responsibilities Include: Provide internal support to assigned Sales Representatives regarding any customer problems, complaints, or requests. Answer customer calls regarding orders, inquiries, and problems/complaints. Place and process customer orders received by phone, fax, or mail. Answer customer questions regarding product and/or their order. Handle complaints within established guidelines and initiate appropriate follow-up and response. Track orders/trace deliveries that customers have not received to determine status of order and expected time arrival. Assist customers with returned goods; write up returned goods authorizations for returning merchandise. Provide pricing information to customer. Complete and maintain all paperwork related to customer transactions. Send info via Fax/Email information to customers regarding invoices, proof of deliveries, etc. Act as a liaison between customer and other internal departments. Work closely with the purchasing warehouse and shipping departments. The Ideal Candidate Will Have: High school equivalent or diploma required Bachelor's degree plus. Previous sales support or customer service experience. Excellent verbal and written communication skills. Excellent data entry skills. Experience with Microsoft Office. ERP systems such as SAP, P21 etc. experience preferred. Ability to pass job-related employment screenings. Compensation & Benefits: The pay range for this role is $20-$23 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more. About BradyPLUS: BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ***************** . BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.

Provide internal support to assigned Sales Representatives regarding any customer problems, complaints, or requests. Answer customer calls regarding orders, inquiries, and problems/complaints. Place and process customer orders received by phone, fax, Customer Service Representative, Customer Service, Sales Representative, Manufacturing, Retail, Representative

Benefits: License Reimbursement Hourly Plus Commission 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Join the Chris Collins State Farm Team in Park Ridge, IL! Since opening our doors in 2004, the Chris Collins State Farm Agency has proudly served Park Ridge and the greater Chicago area with exceptional Insurance and Financial Services. Chris, a devoted father of four and active youth basketball and flag football coach, brings the same passion and teamwork from the court and field into the office by helping customers protect what matters most. At the Chris Collins State Farm Agency, success is built on trust, integrity, and collaboration. When you join our team, you're stepping into a culture that supports your growth, values your contributions, and encourages you to make a real impact in people's lives. This isn't just a job- it's an opportunity to build meaningful relationships, develop your skills, and advance your career alongside a team that treats customers and colleagues like family. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Collins - State Farm Agent, you will be the frontline resource for customers seeking help with their insurance policies. Your focus will be answering questions about policies, assisting with changes, billing inquiries, and claims support. Your professionalism, patience, and clear communication ensure customers feel valued and well-informed. This role is ideal for someone who enjoys problem-solving, helping people understand their coverage, and delivering excellent customer service. Growth opportunities exist for motivated individuals eager to advance their career within the agency. RESPONSIBILITIES: Respond promptly and professionally to customer questions about policies, billing, and claims Assist customers with policy changes, renewals, cancellations, and updates Help resolve billing inquiries, payments, and account issues Coordinate with agents and internal teams to address customer needs Maintain detailed and accurate customer records and documentation QUALIFICATIONS: Strong communication and interpersonal skills Detail-oriented and organized with good multitasking abilities Customer service experience, preferably in insurance or financial services Ability to learn and navigate insurance software and systems

Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since October 2017. We currently have four full-time team members and are excited to welcome a fifth. We believe in creating a positive and balanced workplace where people feel supported and appreciated. We offer two office outings each year (summer and holiday), 8 paid holidays, and 15 days of PTO/sick time with some rollover options. Team members also benefit from a Pre-Tax Health Expense Reimbursement program and a Simple IRA with employer match after two years. Plus, we keep the office stocked with snacks and drinks tailored to everyone's preferences. Conveniently located in Lincoln Square and Albany Park, we're steps away from the Western bus stop and Brown Line for an easy commute. I'm a graduate of the University of Iowa and have been with State Farm for over 11 years. As a longtime Chicago resident and proud dad of two boys, I love being part of this community. We partner with local organizations like Waters Elementary, the Lincoln Square Ravenswood Chamber of Commerce, and the North River Commission to give back and stay connected. If you're looking to join a team that values community, work-life balance, and a supportive environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Adam Garcia - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Provide Ardaghs customers with an expert, professional resource for resolution of mechanical problems related to can double seam equipment - Ensure customers, as a double seam authority, run Ardaghs products within established guidelines for optima Equipment, Representative, Customer, Mechanical, Metal, Packaging, Manufacturing, Retail

About Us At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives on creativity, integrity, and excellence. Our team values collaboration, professionalism, and continuous growth, making Signal Tru Brand an ideal place to build a fulfilling career. Job Description We are currently seeking a reliable and detail-oriented Customer Service Representative to join our team in Chicago. The ideal candidate will be responsible for managing customer inquiries, providing product and service information, and resolving issues efficiently. This role requires strong communication skills and a genuine commitment to providing an excellent customer experience. Responsibilities Handle incoming customer calls and emails in a professional and timely manner Provide accurate information regarding products and services Resolve customer complaints with patience and a problem-solving attitude Maintain and update customer records in the database Collaborate with internal teams to address and follow up on customer concerns Ensure a high level of customer satisfaction through effective service Qualifications Qualifications High school diploma or equivalent; associate or bachelor's degree is a plus Previous experience in a customer service or support role preferred Strong communication and interpersonal skills Ability to multitask and manage time effectively Proficiency in Microsoft Office and data entry systems A positive attitude and a strong work ethic Additional Information Benefits Competitive salary based on experience Growth opportunities within the company On-the-job training and skills development Supportive and collaborative team environment Paid time off and company holidays

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Benefits: Bonus based on performance Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development Health insurance Company Overview: Chris Hoskinson - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes. Providing exceptional customer service through phone, email, and other communication channels. Translating documents and correspondence between English and Spanish. Collaborating with team members to ensure accurate and timely resolution of customer issues. Educating clients on insurance products and helping them make informed decisions. Qualifications: Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages. Previous customer service experience in the insurance industry is a plus. Strong organizational and multitasking abilities. Empathetic and patient, with a commitment to resolving customer concerns. Familiarity with insurance terminology and policies. Requirements: High school diploma or equivalent; college degree is a plus. Relevant state insurance license preferred. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Ability to work flexible hours to accommodate client needs. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! ********************** Chris Hoskinson - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

The Customer Service Representative (CSR) handles incoming calls regarding scheduling of paratransit eligibility services. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers customer calls and inputs all customer information using acomputerized scheduling system; enters new customer information or changes into the system Receives customer complaints Answers questions, and provides information about services Resolves customer inquiries relating to transportation Communicates resolution to customers Clearly and accurately documents issues Maintains a clean and well-organized work area Represents Mobility Options in a professional manner to our service partners, and the community Other duties as required/assigned QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. High school diploma or equivalent, such as GED, required One or more years of Customer Service experience preferred Must be able to work shifts, or flexible work schedules as needed Ability to read, understand, interpret, and explain transit system operating rules,regulations, policies, phases and routes Ability to communicate via telephone with clear speech and a pleasant phone manner. Must possess excellent verbal communication skills Ability to work as a member of a team Must be computer literate and proficient in the use of Microsoft Office Must be able to interact and communicate with diverse clients Must be able to demonstrate poise, tactfulness, and diplomacy and have a high level of interpersonal skills to handle sensitive and confidential situations Must undergo a pre-employment drug test once offered a position Must be willing to undergo a criminal and employment background check once offered a position Travel requirement (as a percent): WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work shifts or flexible work schedules as needed. 85% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. The employee is generally subjected to long periods spent sitting, typing, orlooking at a computer screen. Employee may periodically need to travel locally. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit for long periods;use hands and fingers to type, manipulate, handle or feel; and talk and hear. The employee is frequently required to reach with hands and arms. The employee isoccasionally required to stand, walk, balance, and stoop, kneel or crouch. The employee must regularly lift and/or move up to 10 pounds and occasionally list and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to focus; long periods are spent looking at a computer. 100% of work is accomplished indoors and in air conditioned or well-ventilated facilities. Work is accomplished in an office or in a cubicle space equipped with a telephone and computer. #IND123

Benefits: Simple IRA Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Flexible schedule Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since 2007 and is home to a team of six. We offer a Simple IRA, major medical insurance, disability insurance, PTO, sick time, and competitive bonuses throughout the year to reward great work. We look for individuals with strong sales or customer service experience, excellent communication skills, adaptability, integrity, and a positive attitude. What makes our agency a great place to work is simple: we invest in our team. We provide strong training, proven systems, and a supportive culture where collaboration and professional growth thrive. With meaningful marketing support and clear processes in place, our team has the tools to succeed and build lasting careers. We're also proud to be deeply involved in our community through partnerships with the Southeast Chicago Chamber of Commerce, Chatham Business Association, and several local initiatives including leadership roles in housing and education programs. If you're looking to grow with a team that values both people and performance, this could be a great fit for you. ROLE DESCRIPTION: Charles Cathey - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet sales and service goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agency's team to ensure successful, long-lasting customer relations. QUALIFICATIONS: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Ability to effectively relate to a customer Property & Casualty license Life/Health license or ability to attain Bilingual Spanish preferred.

Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Scavo - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Convey shipping instructions to the customer services counter. Retrieve import documents and deliver export documents to and from aircraft. Accept cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations. Accept Customer Service, Airline, Security, Service, Retail, Health

We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patient care. About the Role As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department. Day-to-Day Responsibilities Greet and register patients in the Emergency Department and other inpatient/outpatient areas Verify demographic and insurance information with accuracy Collect insurance details and complete pre-collections when possible Assist patients from arrival through hand-off to clinical staff Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions Maintain professionalism and urgency in a high-volume, high-acuity setting This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment. Training 4-6 weeks of training in ER and Admissions Training is Monday-Friday Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM) Required Skills Insurance knowledge Registration experience Strong customer service skills Comfortable in a patient-facing role Available Full-Time Shifts 2:00 PM - 10:00 PM | Days Off: Sunday & Friday 3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday 3:00 PM - 11:00 PM | Days Off: Sunday & Monday

Benefits: Competitive salary Opportunity for advancement Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Bilingual - Spanish required Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Exciting new Customer Service Representative opening with a well-established Non-profit Organization located in the River North neighborhood. Hybrid schedule, 2/3-days a week in office. Temporary: ASAP - 3 months $20-$22/hour based on experience Job description We are looking for a customer-oriented service representative. A customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Responsibilities Make outbound membership renewal calls Inbound calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Schedule Monday-Friday, 8:30am-5pm

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. Orders have been approved (when needed). Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). Completes orders with proper documentation on where patient is scheduled and how patient was notified. Referrals have been sent to specialist office & confirmed receipt. Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. Enters all Inpatient and Outpatient elective procedures in HITS tool. Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. Participates in Super Huddle and provides updates on high priority patients referrals. Addresses referral based phone calls for Primary Care Physicians panel. Completes and addresses phone messages within 24 hours of call. Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) Retrieves consultation notes from the consult tracking tool. Follows up on all Home Health and DME orders to ensure patient receives services ordered. Provide extraordinary customer service to all internal and external customers (including patients and other ChenMed Medical team members) at all times. Utilization of patient messaging tools. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology, CPT, HCPCS and ICD coding desired Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software Ability and willingness to travel locally within the market up to 10% of the time Spoken and written fluency in English; Bilingual a plus PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Chicago Oral Surgery & Implant Center is seeking 3 Patient Coordinators to join our dynamic team at our off-site hub office on Hubbard Street! The ideal candidates are friendly, dependable, and thrive in a fast-paced, patient-focused environment. If you're looking for a role where you can make a real impact on patient experiences while supporting a top-tier surgical team, we'd love to hear from you! Benefits for the Patient Coordinator: Health Insurance Dental Insurance Vision Insurance 401(k)/IRA retirement plan PTO Paid Holidays CE credit reimbursement Training on-site Schedule for the Patient Coordinator: Monday - Friday: 8AM - 5PM Saturday: 8AM - 1PM *Team is to be at the office 30 minutes prior to start time. Responsibilities and Requirements of the Patient Coordinator: At least 2 years of patient coordinator experience required Answer phones and address inquiries from patients, ensuring excellent customer service.Schedule appointments and maintain the appointment calendar using the patient management software. Communicate effectively with patients to confirm and remind them of their appointments Assist with the coordination of patient records and paperwork. Ensure all patient information is accurate and up to date with recent treatments and procedures Maintain a clean and organized front office area Strong organizational and multitasking skills Ability to work well with a team and possess a positive, friendly personality

Full-Time | Modern Healthcare Practice | Growth Opportunity This is not a traditional front desk role. We're looking for a Patient Experience & Front Office Coordinator-someone polished, confident, and organized who enjoys being the connector between people, systems, and care. If you like fast-paced days, clear structure, and having real responsibility, this role is designed for you. Dental experience is not required. We provide training. What matters is your ability to communicate clearly, stay organized, and confidently guide patients through scheduling, treatment plans, insurance, and payments. What You'll Be Doing Creating a smooth, professional experience from the first phone call to check-out Managing a busy phone line and scheduling appointments efficiently Reviewing treatment plans and helping patients understand insurance and costs Collecting copays and payments with confidence and professionalism Keeping patient information accurate across multiple systems Working closely with clinical and leadership teams to keep the day running smoothly Who This Role Is Great For Strong communicators who are comfortable on the phone and in person People who enjoy computer-based, detail-oriented work Problem-solvers who take ownership and think ahead Professionals who aren't intimidated by numbers, insurance, or money conversations Candidates looking for a long-term, growth-focused role Why People Stay in This Role Structured training and clear expectations Modern systems and organized workflows A team environment that values accountability and professionalism Opportunity to grow within a multi-location healthcare organization Benefits Include (waiting period applies) Paid Time Off + Paid Holidays Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services Bonus Opportunities Supportive team environment and clear path for growth If you're confident, organized, and ready for a role that blends people skills with real responsibility, we'd love to meet you.

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context : Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit. Your Role : Act as the main point of contact for traders, building trusted relationships with Front Office desks. Handle Level 1 functional support: user requests, incident management, escalation, and follow-up. Gather and document business requirements, conduct functional testing, and support production releases. Collaborate with IT development teams (local and global) to deliver system enhancements. Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.). Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations. What We're Looking For : Bachelor's degree in Computer Science, Finance, or related field. Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives. Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management. Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.). Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet. Experience working with relational and no-relational databases (good SQL skills). Knowledge of FIX and other order/rfq/trading protocols. Excellent communication and stakeholder management skills, customer-focused mindset. Ability to multi-task, prioritize, and thrive in a fast-paced trading environment. Knowledge of Agile methodologies is a plus. This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.