Patient Access Representative
Patient access representative job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Customer Service Representative
Patient access representative job in Farmingdale, NY
Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
COMPANY DESCRIPTION:
Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY.
RESPONIBILITIES:
Communicate with clients, insureds, claimants and providers via phone and email
Provide knowledgeable answers to questions about claims status and processes
Work with internal departments to meet clients needs
Data entry in various platforms, including claims intake, claims processing, preparing files for audits
Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB
Perform DMV, Locate, Asset and Police Report searches
Faxing and copying, as needed
QUALIFICATIONS:
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Working knowledge of Microsoft Office Suite and other office equipment
Associate's degree or equivalent experience preferred
Ability to learn new systems and adapt
Clerical skills including data entry, record keeping, and confidentiality
Highly organized, detail-oriented, able to multitask effectively, and work independently
Experience working in an insurance or related business would be beneficial but is not required.
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY)
BENEFITS:
• Training/Development and Growth opportunities
• 401(k) with company match
• Comprehensive health plans
• Strong work/family and employee assistance programs
• Flexible work hours
• Comprehensive health plans including dental and vision coverage
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off / company holidays
• Referral program
Starting pay for this position: $25.00 per hour
Patient Access Representative
Patient access representative job in Cortlandt, NY
Pride Health is hiring a Patient Registrar to support our client's medical facility based in Cortlandt Manor, NY 10567. This is a 11-week assignment with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!
Job Title: Patient Registrar
Location: NYP Hudson Valley Medical Group1980 Crompond Road Cortlandt Manor, NY 10567
Pay Range: $20/hr to $23.00/hr
Shift: Days, Monday-Friday(10:00 AM to 6:00 PM)
Duration: 11 Weeks Assignment with a possible extension and a possible direct-to-hire opportunity
Requirements:
High School Diploma or GED
Minimum 1 year of clerical experience, preferably in a healthcare or medical office environment
Data entry speed of 4,500 keystrokes per hour
Proficiency in customer service, telephone etiquette, keyboard use, basic computer operations
Effective written and verbal communication skills
Coding: ICD 9, CPT-4 (P)
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program,, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Customer Service Representative
Patient access representative job in Jericho, NY
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
Assist customers with deposits, withdrawals, or payments and resolve client concerns.
Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
Open commercial and consumer accounts and assist customers with routine account related inquiries.
Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
Utilize Sales Force to track client interactions.
Assist with branch vault opening, closing and balancing procedures.
Inform customers about bank products and services.
Always maintain a professional appearance and demeanor.
Comply with all department Security, company policies, procedures, and regulations.
Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
Excellent organizational and time management skills.
Ability to work independently with little to no supervision.
Cash handling experience preferred.
High level of accountability, efficiency, and accuracy.
Prior Customer Service experience.
Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time - M-F 8:30 am - 5:30 pm
Estimated Salary Range:
$40,000 - $55,000 / year
Compensation may vary based on education, skills, qualifications and/or expertise.
Customer Service Representative
Patient access representative job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Part-Time Customer Service Representative
Patient access representative job in Milford, CT
We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, and online portals
Accurately enter and manage orders in the ERP system, including sending order confirmations
Provide timely updates on order status, shipping details, and general inquiries
Onboard new customers by creating accounts and collecting necessary documentation
Generate and send sales invoices upon order shipment
Assist the sales team with preparing quotes for spare parts and product configurations
Maintain detailed and accurate records of customer communications and transactions
Support general administrative tasks and other duties as assigned
Qualifications:
Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus)
High school diploma required; some college coursework preferred
Strong communication skills-both written and verbal
Highly organized with strong attention to detail
Able to multitask and adapt in a dynamic, start-up style environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with ERP or CRM software
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
Patient access representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
Online Customer Service Representative
Patient access representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Patient Services Coordinator, LPN/LVN
Patient access representative job in Hauppauge, NY
Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$54,500 - $73,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyPatient Services Coordinator II
Patient access representative job in Mount Kisco, NY
Job Description
Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Mount Kisco/White Plains offices.
Responsibilities include but are not limited to:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Scheduling patient appointments and in-office procedures
Managing the physician's schedules and preparing letters and reports and handling special projects as assigned
Handle all letters for patients and assist with patient requests related to their treatment at our practice
Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed
Attributes that are ideal in this role include:
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
Qualifications:
A successful candidate must possess a bachelor's degree or higher.
Medical office experience is a plus; related job experience is required
Interest in the field of reproductive medicine is a must.
Excellent organizational and interpersonal skills are required
Strong verbal and written communication skills are a must
Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.
Job Type: Full-time
Schedule: This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM.
Starting Pay: $20.00-$22.00 per hour
What We Offer:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
Pre-Registration Specialist
Patient access representative job in New Haven, CT
Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
* Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
* Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
* Obtain and verify patient information required for reporting purposes prior to visits.
* Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
* Contact patients via telephone to obtain needed information.
* Answer all incoming phone calls in a timely manner demonstrating good customer service.
* Obtain benefits to aid in payment collections at time of service.
* Provide accurate information to patients about insurance requirements.
* Complete all necessary questionnaires when needed for upcoming appointments.
* Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process.
* Ability to provide information to patients regarding FHCHC services and directions to various locations.
* Maintain and adhere to HIPAA privacy policies
* Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
* High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
* The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
* Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
* Must have manual dexterity to operate keyboards, telephones and other business equipment
* Position requires the use of a headset and the ability to sit for extended periods of time
* High volume of calls each day.
* Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Patient Representative
Patient access representative job in Wallingford, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
Auto-ApplyPatient Service Coordinator
Patient access representative job in Bay Shore, NY
Reports To: Center Manager
Shift Schedule: Days, 8am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Patient Representative
Patient access representative job in Harrison, NY
State of Location:
New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative - Part-time
Harrison, NY
Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyPatient Services Coordinator
Patient access representative job in Mount Kisco, NY
Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York (RMA of NYC), one of the country's top fertility centers, is looking for Patient Services Coordinators to join our Mount Kisco office.
Responsibilities include but are not limited to:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
This full-time position that requires rotating weekend shifts and some holidays.
Attributes that are ideal in this role include:
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
Qualifications:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
Job Type: Full-time
Pay: $18.00 - $19.50 per hour
Schedule:
8-hour shift starting at 7:00AM
Day shift
Holidays
Monday to Friday
Weekends as needed
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
To learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Receptionist & Registration Coordinator
Patient access representative job in Bohemia, NY
Jet Direct Mortgage - Receptionist & Registration Coordinator Opportunity
Jet Direct Mortgage is seeking an experienced, motivated, and detail-oriented Receptionist & Registration Coordinator to join our fast-paced, goal-oriented, and supportive team. With our corporate vision of combining traditional personalized service with advanced technology, we provide exceptional, efficient, and dependable service to clients, affiliates, and our sales force-service that stands out in today's market.
Responsibilities
Front Desk & Phone Management
Greet and assist customers in a warm, professional manner.
Operate a multi-line phone system and accurately route calls.
Take and relay messages courteously and efficiently.
Administrative Support
Coordinate all incoming and outgoing mail.
Prepare and manage UPS labels.
Maintain and schedule conference room reservations.
Perform clerical duties as needed, including filing, scanning, data entry, and document preparation.
Registration & Compliance Support
Assist with registration tasks as assigned by management or compliance teams.
Enter and update information in internal systems and databases accurately.
Ensure all required documents are collected, organized, and submitted correctly.
Communicate with internal departments to ensure timely registration processing.
Maintain secure and confidential handling of all registration-related materials.
Qualifications
Ability to read and comprehend instructions, memos, and short correspondence.
Strong and clear verbal communication skills.
Professional phone etiquette.
Highly self-motivated and proactive.
Proficient with Microsoft Office (Word, Excel, Outlook).
Exceptional ability to multitask and prioritize in a busy office environment.
What We Offer
Competitive compensation and incentive opportunities.
Excellent benefits package, including Medical, Dental, 401(k), Life Insurance, and more.
A positive, supportive management team.
Comprehensive technical support including help desk assistance, reporting tools, equipment troubleshooting, and more.
Join Jet Direct Mortgage!
We are committed to helping you meet and exceed your professional goals-today, in 2026, and beyond.
Patient Registration Representative
Patient access representative job in Cortlandt, NY
Job Role: Patient Registrar
Shift: Day
Pay Rate: $20/hr - $23/hr
Duration: 3+ Months
Required & Preferred: 1 yr clerical exp (required). Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (preferred).
Skills: Demonstrates a basic understanding of CPT-4 and ICD9-CM coding, medical Insurance, referrals, make appts, confirm appts, prior authorization for imaging and medication, insurance verifications
Duties:
Schedule patient appointments, follow-ups.
Verify insurance coverage and benefits before appointments.
Register new and returning patients, collecting accurate personal, medical, and insurance information.
“Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
Pre-Registration Specialist
Patient access representative job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
Obtain and verify patient information required for reporting purposes prior to visits.
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
Contact patients via telephone to obtain needed information.
Answer all incoming phone calls in a timely manner demonstrating good customer service.
Obtain benefits to aid in payment collections at time of service.
Provide accurate information to patients about insurance requirements.
Complete all necessary questionnaires when needed for upcoming appointments.
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process.
Ability to provide information to patients regarding FHCHC services and directions to various locations.
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
Must have manual dexterity to operate keyboards, telephones and other business equipment
Position requires the use of a headset and the ability to sit for extended periods of time
High volume of calls each day.
Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Patient Representative
Patient access representative job in Glen Cove, NY
State of Location:
New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative: 25 hours/week (Part-Time)
Glen Cove, NY
$18-20/hr
Schedule: M-W-F afternoon and Tuesday-Thursday mornings
(Hours can be flexible)
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyPatient Registration Representative
Patient access representative job in Cortlandt, NY
Job Title: Patient Registrar
Schedule: Monday - Friday, 8:00 am - 4:00 pm
includes a 30 min break
Assignment Length: - 10 weeks assignment
(High Possibility of Extension)
Education & Certification:
High school diploma/GED
Other Requirements:
Familiarity with computer systems, EHR, EPIC
1 yr clerical exp in medical office setting (required)
Knowledge of health insurance benefits/requirements
Coding: ICD 9, CPT-4 (preferred).
Strong patient care skills and effective communication
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors