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Patient access representative jobs in Fayetteville, AR

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  • Customer Service Rep - Banking - Starting at $17/hr.

    Foundever

    Patient access representative job in Fort Smith, AR

    Banking Customer Service Representative Join our dynamic team at Foundever in Fort Smith, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 4600 Towson Ave #275, Fort Smith, AR 72901. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $17/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Location: Must reside in Fort Smith, AR, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
    $17 hourly 2d ago
  • Patient Representative (NWA Ortho Clinic)

    University of Arkansas System 4.1company rating

    Patient access representative job in Bentonville, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 01/10/2026 Type of Position: Administration - Outreach Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: ICE | MUSL NWA Lowell Access Department's Website: ****************************************************************** Summary of Job Duties: The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions. Qualifications: Minium Qualifications: * High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Knowledge, Skills & Abilities: * Ability to follow oral instructions, read, and write. * Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners. * Excellent customer service skills. Preferred Qualifications: * Bachelor's degree in Business, Healthcare or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, registration, billing, or scheduling Additional Information: Key Responsibilities: Customer Service * Greets and assists the public professionally, maintaining effective communication and confidentiality. * Resolves conflicts with careful listening and negotiation skills. * Maintains accurate records and uses communication devices effectively. Check-In & Out/Scheduling Procedures * Schedules and coordinates appointments, pre-registers patients, and updates accurate information. * Manages walk-ins, creates patient charts, and handles scheduling for surgeries and tests. * Issues excuses, sends no-show letters, and maintains tracker boards. Insurance Verification/Benefit Explanation * Verifies insurance, completes ABNs, and handles authorizations and pre-certifications. * Tracks referrals and ensures accurate benefit information in systems. Reporting * Maintains care plans, inputs statistics, and addresses medical record issues. * Generates maintenance reports, including work denials and canceled clinic reports. POS Collections & Patient Counseling * Collects payments, issues receipts, and reconciles daily deposits. * Counsels patients on financial information and monitors balances. Charge Entry * Enters and reconciles daily charges (if applicable). Professional Development * Attends training, staff meetings, and orientation sessions. * Completes annual skill assessments and maintains job competencies. Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: N/A Frequent Physical Activity: N/A Occasional Physical Activity: N/A Benefits Eligible: Yes
    $25k-28k yearly est. Auto-Apply 4d ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing 3.8company rating

    Patient access representative job in Springdale, AR

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Springdale, AR Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 14h ago
  • Patient Care Coordinator - IRG/Ozark Physical Therapy & Sports Medicine

    Upstream Rehabilitation

    Patient access representative job in Fayetteville, AR

    Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Ozark Physical Therapy & Sports Medicine to offer exceptional outpatient orthopedic therapy services to the Fayetteville, AR community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position. What is a Patient Care Coordinator? A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions. Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency. Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights. Company Benefits: PTO, holiday pay, medical/dental/vision insurance, and more 401k match Competitive wages Essential qualities of a Patient Care Coordinator: Great attitude and a desire to help others Ability to work independently and as a team Superior customer service and communication skills Ability to multitask and remain detail oriented Adaptable Appropriate computer skills Job Duties Include: Working knowledge of our electronic health records system Navigating between multiple computer programs and web base portals Greeting patients in a friendly, supportive manner Answering incoming calls Scheduling new and reoccurring appointments Verifying insurance coverage and obtaining insurance authorizations Collecting patient payments and balancing end of day Post daily charges into billing software Manage insurance denials and accounts receivable Participating in training programs and staff meetings Prior healthcare and billing experience are strongly preferred. Please do not contact the clinic directly.
    $26k-37k yearly est. Auto-Apply 58d ago
  • Coordinator - Patient Support Services

    Circle of Life 4.1company rating

    Patient access representative job in Springdale, AR

    Job Description with working hours of Monday-Friday 8-4:30. Position Description: Assist and coordinate clinical initiatives for Patient Support Services (PSS). Provides support and establishes framework for training new staff, EMR learning, cross functional projects, and any other initiatives related to clinical excellence. Minimum Qualifications: Minimum 2 years of experience in hospice or related field. Able to create workflows and implement processes. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change. SPECIFIC DUTIES AND POSITION REQUIREMENTS Responsible for developing and executing EMR training, acting as a subject matter expert (SME) for all teams within PSS. This includes utilization, best practices, standards, functionality, etc. Coordinate new hire training calendars including assigning preceptor(s) for field training, setting schedule for shadowing other disciplines, collaborating with Educator to schedule Meaningful Visit training & re-training, etc. Oversees daily/weekly scheduling of employees within the department of PSS, including on-call. Works with community partners and Educator to coordinate continuing education opportunities and ensure training books and materials are current and relevant to PSS needs, communicating changes to preceptors as needed. Serves as an ongoing coach for preceptors. Provides quality analysis of current services through chart audits, reports, and knowledge of best practices. Develops training materials and follow-up for quality assurance on policy, process, and practice changes. Collaborates with Director of Patient Support Services to ensure oversight of all bereavement services and tasks. Serves as backup for payroll tasks related to management of timekeeping, mileage, etc. Makes recommendations on staffing needs, employee hires, transfers, and similar actions. Maintains collaborative relationships with other departments - notably business development, billing, IP/OP clinical services - to ensure the ongoing delivery of quality care. Represents Circle of Life and actively participates in community events. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public. Represents Circle of Life to the community in a positive manner. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties. Performs other duties as assigned.
    $29k-37k yearly est. 17d ago
  • (1) Customer Service Rep I

    City of Bentonville 3.8company rating

    Patient access representative job in Bentonville, AR

    Safety/Security Status: None SUMMARY Performs utility account (electric, water, sewer and refuse) maintenance and research; processes all types of payments for utility service and general government; communicates with the public by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Reporting relationships, work assignments, and work schedules may be subject to change in order to meet City needs or operational requirements. Attendance at work and the ability to get along with the public, supervisors, and co-workers are essential elements of this position. Other duties may be assigned. Participates in the provision of customer service to approximately 30,000 combined utility customers, answering approximately 59,000 phone calls a year and the processing of approximately $129,000,000 in utility and general City payments each year. Accepts, enters and balances payments and deposits monies. Enters information in billing software. Answers phone, email, and in-person inquiries about utility accounts and general City information. Operates and uses imaging software for archiving and research. Researches customer complaints and comments, then communicates results to the customer. Researches customer payments and determines if a payment has been misapplied. Set-up, transfer and terminate utility services. Notate accounts with pertinent information. Review accounts to ensure qualified for extensions upon customer request and grant or deny extensions based on City policy. Prepare adjustments to utility accounts. Communicate by radio, in person, by phone and email with staff and customers. Operates office machines. Works in a safe manner. Maintains various files. Prepare various forms. Process returned mail. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS Must have demonstrated skills in Microsoft Word, Excel, Outlook or other similar software and have the ability to learn and operate in a variety of software programs. CERTIFICATES, LICENSES, REGISTRATIONS Must be able to be bonded in the State of Arkansas. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $18k-30k yearly est. 1d ago
  • Authorization Specialist - (FDC)

    Medical Associates of NWA

    Patient access representative job in Fayetteville, AR

    Hours are PRN during office business hours, 8 hour shifts being 8am-5pm with a one hour lunch business hours Mon-Fri 8am-5pm The Authorization Specialist secures all required Prior Authorizations for Imaging procedures such as MRI, CT Scan & Ultrasound by working with the appropriate Insurance provider or intermediary. The Authorization Specialist provides pertinent information requested from insurance companies and documents authorization details obtained from insurance companies into appropriate database. About Fayetteville Diagnostic Clinic Fayetteville Diagnostic Clinic is a physician-owned practice who encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer. Responsibilities Manage the authorization phase of Radiology patient encounter, verify with insurance via phone or online if pre-authorization is required for Radiology diagnostic testing. This duty is performed daily, about 50% of the time. Able to use information provided in EMR system to complete the clinical information requirements for authorization. This duty is performed daily, about 10% of the time. Works closely with referring physician office when an authorization request requires more detailed clinical information to support the required procedure. This duty is performed daily, about 10% of the time. The Authorization Specialist will make requests for peer to peer reviews as necessary to obtain authorizations and approvals on testing. Qualifications High school diploma or GED 2 years related experience and/or training
    $25k-37k yearly est. Auto-Apply 56d ago
  • Authorization Specialist - (FDC)

    Nwa Recycles

    Patient access representative job in Fayetteville, AR

    Hours are PRN during office business hours, 8 hour shifts being 8am-5pm with a one hour lunch business hours Mon-Fri 8am-5pm The Authorization Specialist secures all required Prior Authorizations for Imaging procedures such as MRI, CT Scan & Ultrasound by working with the appropriate Insurance provider or intermediary. The Authorization Specialist provides pertinent information requested from insurance companies and documents authorization details obtained from insurance companies into appropriate database. About Fayetteville Diagnostic Clinic Fayetteville Diagnostic Clinic is a physician-owned practice who encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. What We Offer Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more! One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics How to Apply To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application. Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months. MANA is an equal opportunity employer. Responsibilities Manage the authorization phase of Radiology patient encounter, verify with insurance via phone or online if pre-authorization is required for Radiology diagnostic testing. This duty is performed daily, about 50% of the time. Able to use information provided in EMR system to complete the clinical information requirements for authorization. This duty is performed daily, about 10% of the time. Works closely with referring physician office when an authorization request requires more detailed clinical information to support the required procedure. This duty is performed daily, about 10% of the time. The Authorization Specialist will make requests for peer to peer reviews as necessary to obtain authorizations and approvals on testing. Qualifications High school diploma or GED 2 years related experience and/or training
    $25k-37k yearly est. Auto-Apply 58d ago
  • Medical Receptionist-Float

    Boston Mountain Rural Health Center 3.2company rating

    Patient access representative job in Huntsville, AR

    Job DescriptionSalary: Boston Mountain Rural Health Center, Inc. (BMRHC) is now accepting applications for a full-time Medical Receptionist-Float at our clinic located in Huntsville, Arkansas. The Medical Receptionist works as a member of the clinical office team, collecting current data from the patient and accurately inputting it into the electronic health record. The Medical Receptionist also assists patients with scheduling, inquiries, referrals, and other duties deemed necessary to serve the centers patients. Must be detail-oriented with good interpersonal and customer service skills. Our office hours are 7:45 am to 5:15 pm Monday through Thursday and 7:45 am to 11:45 am on Friday. Some travel is required for this position. Requirements include a high school diploma or equivalent. Medical office experience is preferred but not required. A career at BMRHC offers an opportunity to make a difference in your community by serving others to improve their health, well-being, and quality of life. BMRHC team members are offered competitive compensation and a generous benefits package that includes: New employees accrue up to 4 weeks of PTO per year PTO Cash Out Longevity Bonus 11 Paid Holidays Bereavement Leave Affordable Insurance premium for medical, dental, and vision plans Basic Life/AD&D 100% paid by the employer Supplemental Insurance Coverage 401 (k) Retirement Plan-employer matches up to 5% BMRHC is an Equal Opportunity Employer and Drug-Free Workplace. Due to the nature of our business, some positions at BMRHC are deemed safety sensitive for the purposes of the Medical Marijuana Act. BMRHC provides reasonable accommodations for qualified individuals with disabilities per the Americans with Disabilities Act (ADA). Applications will be accepted until the position is filled.
    $23k-27k yearly est. 22d ago
  • Standardized Patient

    Arkansas Colleges of Health Education 3.9company rating

    Patient access representative job in Fort Smith, AR

    Part-time Description The Standardized Patient Care Center will be a vital component of education at the Arkansas Colleges of Health Education, playing a key role in the training and development of students. Communication and critical thinking skills will be enhanced, including instructing wellness counseling to patients. Standardized Patients will be trained to simulate clinical scenarios in a clinical testing environment for the purpose of educating medical students. All patient cases will be developed by ACHE. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Standardized Patients will participate in providing role-play by presenting health-related conditions and responding to students' questions as written in the core script. Presentations will be common to relevant healthcare-related scenarios and practice similar to those in primary care, hospital or emergency room, or other similar setting. These health-care scenarios may include references to real-world lifestyle choices that may or may not align with the Standardized Patient's personal beliefs or opinions. Standardized Patients will be the subject of physical exams performed by faculty and/or students of the upper and lower body. Examples include, but are not limited to being examined, inspected, listened to, and/or palpated (e.g., touched or pressed up) by the head, neck, chest, back, abdomen, arms, hands, legs, feet, etc. During exams, Standardized Patients will be required to wear appropriate coverings, such as sports-clothing and a hospital gown. Standardized Patient Care Center participants will be subject to video and voice recordings during examinations and may be used in promotions, recruitment, and for educational purposes now and in the future. Standardized Patients acknowledge and agree that no compensation will be paid for the use of any video or voice recording. Other duties as assigned by the Manager, Center for Clinical Skills Development or their designee. Requirements QUALIFICATIONS AND CREDENTIALS Education and Experience Minimum Qualifications High School Diploma or equivalent Good communication skills, including speaking, listening, and writing. Ability to understand and follow instructions. Excellent memory recall to enable assessment of student encounters and skill. Ability and willingness to use/learn technology and basic computer skills that the Standardized Patient will be required to use. Flexibility and reliability regarding scheduling and assignments. Preferred Qualifications Previous experience in a healthcare education or Standardized Patient Program. Experience in acting and/or role-playing in front of other people. Experience role-playing in an academic environment. Basic computer skills. Required knowledge, skills, and abilities: Demonstrate proficiency in computer skills, i.e., Microsoft Office. Display professionalism for the college in all communication and interaction. Ability to maintain confidentiality and privacy. Ability to prioritize and organize numerous and varied assignments. ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB Communication and Comprehension ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college. Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation. Ability to work cooperatively with colleagues and supervisory staffs at all levels. Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication. Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors. Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates. Strong organizational skills. Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Expertise in negotiation. Physical and Sensory Abilities May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc. May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc. May require significant travel or work away from campus. Requires attendance at events representing ACHE both within as well as outside of the college setting. Frequently required to work at a desk, conference table or in meetings of various configurations. Frequently required to see for purposes of reading matter. Frequently required to hear and understand speech at normal levels. Occasionally required to lift items in a normal office environment. Frequently required to operate office and presentation equipment. If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President of Human Resources, at ************ or ******************************. Arkansas Colleges of Health Education is an equal opportunity employer.
    $27k-32k yearly est. 22d ago
  • Patient Service Coordinator

    David A Yates

    Patient access representative job in Rogers, AR

    Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays. The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail. Education: High School Diploma. Associates degree preferred Licensure & Certification: 2 Years of experience in health care. Prosthetic/Orthotic care setting preferred. Experience: Healthcare office support experience High volume administrative processing experience preferred Experience with Insurance verification processing preferred Other Qualifications: Knowledge of Microsoft Office software and general typing skills. Experience with Microsoft Excel functions strongly preferred. Demonstrates good communication, negotiation, and customer service skills. Ability to index clinical referral documentation into the document storage computerized system. General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information. Essential Job Functions / Responsibilities Entering data into the patient medical record in a timely and accurate manner. Ensure that any changes in patient information are entered timely and accurately into the patient medical record. Generate and process patient documentation in a timely and accurate fashion. Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.). Communicate with referral sources to obtain prescriptions as required. Answer clinic phones and direct calls to staff as needed. Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner. Maintain professional relationships with insurance payer sources and referral sources. Schedule initial evaluation and follow-up appointments for patients. Coordinate practitioner schedules to meet patient needs. Complete service estimates in an accurate and timely manner. Collect co-pay amounts from patients as applicable per payor source. Initiate the development of patient payment plans / financial counseling support as needed. Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings. Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator Maintains the confidentiality of patient and organization information at all times.
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator - Fort Smith, AR

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Fort Smith, AR

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Compensation: $18 - $20/hr + Bonus Opportunity Medical & PTO Benefits What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Build schedules Training Reporting on metrics Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $18-20 hourly Auto-Apply 60d+ ago
  • Dental Front Office Receptionist

    Mint Dental Care

    Patient access representative job in Centerton, AR

    Job Description We're searching for a friendly Spanish Speaking Dental Front Office Receptionist to ensure dental patients' appointments are properly booked, rescheduled, or canceled based on their needs. The dental receptionist's duties include inputting patient information into our computer system, answering patients' inquiries, and coordinating referrals to other dental professionals. Our goal is to have all employees at the front desk completely cross trained as a Patient, Treatment, and Insurance Coordinator. You must be able to manage and maintain patient waiting spaces as well as front-desk areas to be effective as a dental receptionist. Duties & Responsibilities: Welcoming and greeting patients in the office. Scheduling or canceling appointments. Assisting patients with filling out paperwork. Keeping track of recent treatments and procedures and updating patient data. Setting up follow-up appointments and sending out phone reminders. Willing to learn all aspects of the front. Verifying payment methods and collecting money as necessary. Answering phones, photocopying, digital filing, and faxing are common office chores. Requirements: GED or high school diploma. Working experience in a dental office is good but not required. Working understanding of administrative procedures in general. Telephone etiquette is important. Outstanding organizational abilities. Outstanding customer service abilities. Benefits: Insurance Health, Dental, Vision, STD, LTD PTO 401K - up to 4% match Four paid Holidays Schedule: Monday - 8 AM to 6:30 PM Wednesday - 8 AM to 6:30 PM Thursday - 8:30 AM to 7:30 PM Friday - 8:30 AM to 7:30 PM
    $23k-29k yearly est. 5d ago
  • Patient Representative (Northwest, AR)

    University of Arkansas System 4.1company rating

    Patient access representative job in Bentonville, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 12/21/2025 Type of Position: Clinical Staff - Nursing Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: ICE | MUSL NWA Van Asche Access Department's Website: Summary of Job Duties: We are looking for a proactive, detail-oriented individual to join our Ortho Clinical Administration team as a Patient Representative. The Patient Representative at UAMS Ortho Clinic plays a vital role in patient scheduling, financial counseling, and revenue cycle management, operating under general supervision. Key responsibilities include advising patients on their financial obligations, connecting them with sponsoring agencies, and ensuring adherence to financial policies. The role also involves managing high-risk pre-certifications, developing strategies to prevent denials, and generating reports to maintain financial accuracy. Additionally, the Patient Representative ensures precise record-keeping, collaborates with insurance providers, and handles billing inquiries. This position contributes to improving the clinic's operational efficiency and enhances patient satisfaction. If you are experienced in financial counseling and revenue cycle management, we encourage you to apply and help us deliver exceptional care to our patients. This posting will be used to fill multiple vacancies that will support UAMS Ortho Clinic locations in Northwest Arkansas, including Fayetteville, Lowell, and Bentonville. Qualifications: Minimum Qualifications: * High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Knowledge, Skills & Abilities: * Ability to follow oral instructions, read, and write. * Computer/basic keyboard skills, telephone etiquette skills, * General knowledge of office machines, including printers and scanners. * Excellent customer service skills. * Understanding of financial counseling and revenue cycle management. * Ability to manage high-risk pre-certifications and develop denial avoidance strategies. * Proficiency in producing and analyzing financial reports to ensure accuracy. * Detail-oriented and patient-focused, with experience in financial counseling and revenue cycle functions. Preferred Qualifications: * Bachelor's degree in Business, Healthcare, or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, medical office registration, billing, or scheduling Additional Information: Key Responsibilities: * Customer Service - Meets, greets and assists the public, answers telephones in a professional and friendly manner. Demonstrates effective communication skills. Communicates accurate and complete information, maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Follows the Circle of Excellence Guidelines. Promotes guest relations by offering frequently to assist other employees when needed. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills. * Check-In & Out/Scheduling Procedures - Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration of patients as needed, inputs and/or updates accurate patient information. Process walk-in's, create new patient charts, access systems for orders, work patient portal and maintains tracker board for multiple departments. Schedule surgeries and/or tests. Issues school/work excuses, send out no show letters, take patient photos for centricity. Responsible for blocking schedules in PHS as appropriate. * Insurance Verification/Benefit Explanation -Conducts insurance verification and benefit explanation by running eligibility on patients, perform ABN completion. Conducts authorizations and pre-certifications, tracks pre-authorizations maintains referrals. Enters benefit and authorization information input PCT. Obtains OON waiver and coordinates completion of OON wavers. * Reports (Medical & Maintenance) -This position must also maintain initial plane of care (signatures, etc.), and is responsible for inputting daily and monthly statistics and communication any medical records issues. This position will be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, working in coming and outgoing referrals within the clinic. * POS Collections & Patient Counseling -Collects and post payments and issues receipts. Responsible for reconciliation/management change fund. Responsible for reconciliation of daily deposit & batch POS dollars, and must complete deposit agreement. Counsels patients on any and all related financial information i.e. hospital discounts and reviewing Medicaid screening. Monitors patient balances using the matrix payment method. This position is also responsible for pre-counsel patient regarding the payment expectations for service. * Professional Development - Attends required training and/or in-services. Attends staff meetings and participates in the orientation and/or training of new staff. Participates in annual educational needs assessment. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually. * May perform other duties as assigned Salary Information: Commensurate with education and experience. Required Documents to Apply: Resume Optional Documents: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting Frequent Physical Activity: Lifting, Standing, Talking, Walking Occasional Physical Activity: Grasping, Kneeling, Pulling, Pushing, Reaching, Stooping Benefits Eligible: Yes
    $25k-28k yearly est. Auto-Apply 26d ago
  • Coordinator - Patient Support Services

    Circle of Life 4.1company rating

    Patient access representative job in Springdale, AR

    with working hours of Monday-Friday 8-4:30. Position Description: Assist and coordinate clinical initiatives for Patient Support Services (PSS). Provides support and establishes framework for training new staff, EMR learning, cross functional projects, and any other initiatives related to clinical excellence. Minimum Qualifications: Minimum 2 years of experience in hospice or related field. Able to create workflows and implement processes. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change. SPECIFIC DUTIES AND POSITION REQUIREMENTS Responsible for developing and executing EMR training, acting as a subject matter expert (SME) for all teams within PSS. This includes utilization, best practices, standards, functionality, etc. Coordinate new hire training calendars including assigning preceptor(s) for field training, setting schedule for shadowing other disciplines, collaborating with Educator to schedule Meaningful Visit training & re-training, etc. Oversees daily/weekly scheduling of employees within the department of PSS, including on-call. Works with community partners and Educator to coordinate continuing education opportunities and ensure training books and materials are current and relevant to PSS needs, communicating changes to preceptors as needed. Serves as an ongoing coach for preceptors. Provides quality analysis of current services through chart audits, reports, and knowledge of best practices. Develops training materials and follow-up for quality assurance on policy, process, and practice changes. Collaborates with Director of Patient Support Services to ensure oversight of all bereavement services and tasks. Serves as backup for payroll tasks related to management of timekeeping, mileage, etc. Makes recommendations on staffing needs, employee hires, transfers, and similar actions. Maintains collaborative relationships with other departments - notably business development, billing, IP/OP clinical services - to ensure the ongoing delivery of quality care. Represents Circle of Life and actively participates in community events. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public. Represents Circle of Life to the community in a positive manner. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties. Performs other duties as assigned.
    $29k-37k yearly est. 16d ago
  • Patient Service Coordinator

    David a Yates

    Patient access representative job in Rogers, AR

    Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays. The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail. Education: High School Diploma. Associates degree preferred Licensure & Certification: 2 Years of experience in health care. Prosthetic/Orthotic care setting preferred. Experience: Healthcare office support experience High volume administrative processing experience preferred Experience with Insurance verification processing preferred Other Qualifications: Knowledge of Microsoft Office software and general typing skills. Experience with Microsoft Excel functions strongly preferred. Demonstrates good communication, negotiation, and customer service skills. Ability to index clinical referral documentation into the document storage computerized system. General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information. Essential Job Functions / Responsibilities Entering data into the patient medical record in a timely and accurate manner. Ensure that any changes in patient information are entered timely and accurately into the patient medical record. Generate and process patient documentation in a timely and accurate fashion. Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.). Communicate with referral sources to obtain prescriptions as required. Answer clinic phones and direct calls to staff as needed. Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner. Maintain professional relationships with insurance payer sources and referral sources. Schedule initial evaluation and follow-up appointments for patients. Coordinate practitioner schedules to meet patient needs. Complete service estimates in an accurate and timely manner. Collect co-pay amounts from patients as applicable per payor source. Initiate the development of patient payment plans / financial counseling support as needed. Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings. Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator Maintains the confidentiality of patient and organization information at all times.
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator - Rogers, AR

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Rogers, AR

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Weekend availability needed Lead WC will be responsible for: Creating schedules, taking deposits, ordering supplies, training staff, covering open shifts, and reporting metrics. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR 0p9Jxu7Nve
    $21k-27k yearly est. 14d ago
  • Patient Referral Specialist

    Boston Mountain Rural Health Center, Inc. 3.2company rating

    Patient access representative job in Huntsville, AR

    Boston Mountain Rural Health Center, Inc. is now accepting applications for a full-time Patient Referral Specialist at our clinic located in Huntsville Arkansas. The Patient Referral Specialist works under the supervision of the Clinic Manager to create referral appointments for BMRHC patients as ordered by the rendering provider. The Patient Referral Specialist will contact area hospitals and other outpatient specialty care facilities to coordinate patient appointments to ensure our patients receive the highest quality of care. Our office hours are 7:45 a.m. to 5:15 p.m. Monday through Thursday and 7:45 a.m. to 11:45 a.m. on Friday. Requirements include a high school diploma or equivalent. Medical office experience preferred. A career at Boston Mountain Rural Health Center (BMRHC) offers an opportunity to make a difference in your community by serving others and improving their health, well-being, and quality of life. BMRHC team members are offered competitive compensation and a generous benefits package that includes: * New employees accrue up to 4 weeks of PTO per year * PTO Cash Out * Longevity Bonus * 11 Paid Holidays * Bereavement Leave * Affordable Insurance premium for medical, dental and vision plans * Basic Life/AD&D 100% paid by the employer * Supplemental Insurance Coverage * 401k Retirement Plan-employer matches up to 5% BMRHC is an Equal Opportunity Employer and Drug-Free Workplace. Due to the nature of our business, some positions at BMRHC are deemed safety-sensitive for the purposes of the Medical Marijuana Act. BMRHC provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Applications will be accepted until the position is filled.
    $28k-34k yearly est. 44d ago
  • Front Office Float (FM)

    Nwa Recycles

    Patient access representative job in Springdale, AR

    The front office float performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Front office float makes appointments for patients and maintains accurate and orderly schedules for physicians. Front office float will be responsible for cashiering, scanning into EMR, building insurance, managing patient portal, medical records, posting charges, following up on tasks related to eligibility and coding concerns. They will work on various reconciliation reports as needed. About MANA Family Medicine MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. Personalized environment Quality patient experiences Physicians that care for your wholistic well-being A learning organization that cares for employees in every stage of career What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings: Comprehensive Benefits - Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits One-On-One Training and Development Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Responsibilities Manage all phases of the patient encounter; verify patients name, address, phone number and health coverage; direct patients to appropriate clinic locations as indicated by the schedule Answer incoming phone calls Connect/route and relay incoming calls to appropriate personnel Document telephone calls that are sent to the nursing staff in EMR using the telephone template Qualifications High school diploma or GED
    $23k-29k yearly est. Auto-Apply 10d ago
  • Front Office Float (FM)

    Medical Associates of NWA

    Patient access representative job in Springdale, AR

    The front office float performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Front office float makes appointments for patients and maintains accurate and orderly schedules for physicians. Front office float will be responsible for cashiering, scanning into EMR, building insurance, managing patient portal, medical records, posting charges, following up on tasks related to eligibility and coding concerns. They will work on various reconciliation reports as needed. About MANA Family Medicine MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas. About MANA Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women's health and an array of specialists and advanced health services. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare. Personalized environment Quality patient experiences Physicians that care for your wholistic well-being A learning organization that cares for employees in every stage of career What We Offer At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings: Comprehensive Benefits - Medical & dental 401(K) match and profit sharing Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment Employer paid life, long-term & short-term disability benefits One-On-One Training and Development Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Responsibilities Manage all phases of the patient encounter; verify patients name, address, phone number and health coverage; direct patients to appropriate clinic locations as indicated by the schedule Answer incoming phone calls Connect/route and relay incoming calls to appropriate personnel Document telephone calls that are sent to the nursing staff in EMR using the telephone template Qualifications High school diploma or GED
    $23k-29k yearly est. Auto-Apply 7d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Fayetteville, AR?

The average patient access representative in Fayetteville, AR earns between $22,000 and $36,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Fayetteville, AR

$28,000

What are the biggest employers of Patient Access Representatives in Fayetteville, AR?

The biggest employers of Patient Access Representatives in Fayetteville, AR are:
  1. Arkansas Children's Hospital
  2. Washington Regional Medical Center
  3. University of Arkansas
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