Scheduler
Patient access representative job in Roseville, CA
Develop and maintain detailed project schedules from preconstruction to completion
Build baseline, bid, and proposal schedules in collaboration with teams and trade partners
Perform schedule updates, forecasts, and resource loading using Primavera P6 (and future systems)
Track critical paths, float, constraints, and milestones
Provide monthly schedule reports, narratives, and KPI metrics
Identify and communicate risks, delays, productivity impacts, and changes
Support cost impact analysis, change orders, claims, and dispute resolution
Ensure contractual compliance in scheduling communications
Deliver hands-on training to project and self-perform teams
Assist in migrating FLINT's scheduling platform from P6 to Oracle Primavera Cloud
Champion process improvements and standard operating procedures for scheduling across divisions
Job Requirements:
7+ years of construction experience, including 5+ years in scheduling
Demonstrated expertise in Critical Path Method (CPM) scheduling
Deep knowledge of construction methods, workflows, sequencing
Ability to interpret plans, specs, and submittals
Familiar with job cost reporting, cost accounting, and change order processes
Proficient in Primavera P6, Microsoft Office Suite, and Bluebeam
Exposure to 4D/BIM scheduling, data visualization tools, and modern scheduling tech
Outstanding communicator, collaborator, and critical thinker
Willing to travel locally to job sites within FLINT's service areas
Formal degree is a plus, but not required. We value hands-on experience, sequencing intuition, and communication skills above all.
What Success Looks Like
Within 6-12 months, you'll take full ownership of FLINT's project schedules
You'll serve as the go-to scheduling expert and trainer for the company
You'll lead the transition to Oracle Primavera Cloud
Your work will improve schedule reliability, reduce risk, and increase project predictability across the board
Customer Service Representative
Patient access representative job in Sacramento, CA
Customer Service Specialist
Sacramento, CA (onsite)
$20-22/hr
Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today!
Key Responsibilities
Handle 30-50 calls per day in a timely and professional manner.
Provide inbound telephone coverage and answer general product/service questions.
Place outbound calls for scheduling, follow-ups, and lead generation.
Accurately enter and update customer data in the system.
Research and resolve service requests, warranty issues, and complaints.
Promote company products/services and qualify leads.
Maintain compliance with company policies and safety standards.
Qualifications
Education: High school diploma or equivalent required.
Experience: Minimum 1 year of customer service experience; call center experience preferred.
Strong communication and interpersonal skills.
Computer proficiency with accurate data entry abilities.
Ability to work in a fast-paced, results-driven environment.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
Patient Access Rep I
Patient access representative job in Carmichael, CA
We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position.
Qualifications:
- High school diploma or equivalent
- Prior experience in a customer service or administrative role is preferred
- Proficient in computer skills, including knowledge of electronic medical record systems
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Demonstrated ability to multitask effectively
- Empathy and compassion when interacting with patients
- Familiarity with medical terminology and insurance procedures is a plus
Responsibilities:
- Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process
- Collect and accurately input patient demographic and insurance information into the system
- Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies
- Collect patient payments accurately and ensure compliance with procedures
- Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed
- Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality
- Collaborate with the healthcare team to ensure seamless patient flow and optimal experience
- Stay updated on insurance regulations to effectively navigate insurance processes
- Participate in ongoing training and professional development opportunities to enhance job knowledge and skills
Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
Scheduler
Patient access representative job in Sacramento, CA
Are you bored in your current position and are looking for growth and opportunities? Look no further! We are a thriving commercial construction company founded in 1977.
Our Mission and Vision: To be the most trusted building partner in the communities that we serve.
This is our goal in EVERYTHING that we do. This is how we know we are successful as a company. To reach this, we understand that our relationships are everything. Our relationships with owners, each other, and our community.
In our actions, we commit to:
Be there for each other
Support our communities
Be transparent
Make things right
S+B James Construction has been setting the standard for excellence in healthcare, education, life sciences, commercial, retail, industrial, and public works construction in Southern Oregon and Northern California.
S+B James is an equal opportunity Employer. All applicants must be authorized to work in the United States. H1B Visa Sponsorship is available for this position.
Opportunities for Position Location:
Sacramento, CA
Position Overview: The Scheduler is responsible for developing, monitoring, and updating project schedules to support the successful planning and execution of commercial construction projects. This role ensures accurate forecasting of timelines, resource allocation, and sequencing of activities across all phases of construction. The Scheduler works closely with project managers, superintendents, estimators, and subcontractors to provide schedule visibility, risk identification, and proactive solutions that keep projects on track.
Key Responsibilities:
Develop detailed baseline schedules for preconstruction, procurement, and construction activities using industry-standard scheduling software (Primavera P6, Microsoft Project, or equivalent).
Maintain and update project schedules throughout all phases of the project lifecycle.
Coordinate with project teams, superintendents, and subcontractors to gather accurate activity durations, sequencing, and progress updates.
Perform schedule analyses, including critical path, variance, and what-if scenarios, to forecast impacts and recommend recovery strategies.
Generate and distribute regular schedule reports, narratives, and look-ahead schedules to stakeholders.
Support the estimating and preconstruction team with schedule input for bids, proposals, and project planning.
Identify potential scheduling risks and work with project leadership to develop mitigation strategies.
Ensure schedule compliance with contractual requirements and company standards.
Assist in resource loading and leveling, ensuring labor and equipment availability aligns with project timelines.
Support project close-out by maintaining accurate as-built schedules.
Qualifications:
Bachelor's degree in construction management, Engineering, or related field preferred (or equivalent work experience).
3+ years of scheduling experience in the commercial construction industry, preferably with a general contractor.
Proficiency in scheduling software (Primavera P6, MS Project, or similar).
Strong understanding of construction means, methods, sequencing, and logistics.
Ability to interpret construction documents, specifications, and contracts.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication and interpersonal skills to collaborate across departments and with subcontractors.
Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.
What We're Looking For:
Valid driver's license.
Proficient computer skills in Microsoft Office, Procore, and scheduling software.
Ability to read and interpret documents such as plans and specifications, safety rules, operating and maintenance instructions and procedure manuals.
Knowledge of construction principles/practices required.
Self-starter with strong organizational, file management, and time management skills.
Proven ability to prioritize and manage multiple projects in a team-based environment
Ability to problem solve and develop outcomes with multiple stakeholders
A knowledge seeker who will ask why and research things they do not understand
Someone who can work hard and play hard!
Salary: $125k - $165k (Depending on experience)
Benefits:
100% Health insurance for Employee
401(k) with company match
Dental / Vision insurance
Paid time off
Sick Days
Wellness Days
Paid Holidays
Discretionary Bonus
Company sponsored events in the community
Recruiting Bonuses
Company Credit Card
Phone Allowance
Annual Christmas Party with Hotel
Use of SBJ Kings Suite - Light the Beam!
Patient Services Representative (Per Diem)
Patient access representative job in Vacaville, CA
At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Education:
* Some college business or computer course work preferred.
* Course work in medical terminology preferred.
Licensure/Certification:
* Current AHA or equivalent BLS certification required.
Experience / Skills:
* Two years of customer engagement experience and/or service centered role required.
* Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred.
* Excellent customer service skills required.
* Excellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion.
* Ability to successfully manage multiple priorities effectively and within expected timeframes.
* Working knowledge in the areas listed below, required:
* Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation.
* Impact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment.
* Impact of completeness and accuracy the registration process on the delivery of safe, high quality patient care.
* Organizational process and procedures
* NorthBay Health's Clinical computer systems
* Demonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor.
* Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others.
* Open to learning new things and partnering with others in a collaborative environment.
* Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment.
* Strong organizational skills.
Interpersonal Skills:
* Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Compensation:
Hourly Salary Range MIN $26.92 - $32.75 (Offered hourly rate based on years of experience)
Auto-ApplyPatient Care Coordinator
Patient access representative job in Roseville, CA
Job Details Roseville, CA Sacramento, CA Full Time $20.00 - $23.00 HourlyDescription
Destination Aesthetics Medical Spa is a premier destination for aesthetic treatments and wellness services. Our mission is to provide exceptional patient care in a relaxing and rejuvenating environment. We pride ourselves on staying at the forefront of the latest advancements in the field of medical aesthetics while ensuring the highest standards of safety and satisfaction for our clients.
POSITION SUMMARY
The Patient Care Coordinator (PCC) serves as a vital representative of Destination Aesthetics, creating a positive first and last impression for every patient. This role involves guiding patients through their aesthetic journey with exceptional communication, ensuring they feel informed, comfortable, and cared for throughout their experience. The PCC conducts personalized consultations, aligning patient needs and goals with the appropriate treatments, products, and services we offer.
As a key driver of the practice's growth, the PCC is responsible for educating patients, promoting services, and meeting sales targets through consultative selling and patient outreach. By implementing strategic initiatives that reflect both patient desires and business objectives, the PCC will help fuel the continued success of the practice while maintaining our high standards of care and customer service.
KEY RESPONSIBILITIES:
Ensure patients receive an exceptional experience from initial consultation through follow-up.
Conduct comprehensive patient consultations, assessing needs and recommending appropriate treatments, procedures, and products.
Educate patients on the full range of med spa services, products, and post-care instructions, ensuring informed decisions and optimal outcomes.
Promote services through patient outreach and follow-up to enhance engagement, retention, and satisfaction.
Achieve and exceed sales goals by effectively recommending and selling treatments, procedures, and retail products.
Manage patient scheduling, ensuring efficient and timely coordination of appointments, consultations, and treatments.
Maintain accurate patient records, including consultations, sales, and follow-up communications.
Collaborate with the clinical team to ensure seamless care coordination and consistent patient experience.
Stay updated on industry trends, new treatments, and product offerings to provide up-to-date information to patients.
Qualifications Qualifications
High school diploma or equivalent required.
Medical Assistant certification preferred.
Previous experience in a medical or aesthetic setting is a plus.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficient in electronic medical records (EMR) systems.
Ability to work flexible hours, including evenings and weekends.
Benefits (Eligible for Full-Time Employees):
• Competitive benefit package
• Medical, Health, Dental, Vision
• PTO
• 401k matching
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
Patient Liaison
Patient access representative job in Roseville, CA
Patient Liaisons have many responsibilities related to customer service, equipment and service deliveries in the hospital, and marketing-related activities. This may include delivering medical equipment and supplies to patients in a timely and professional manner and teaching the patient how to use and maintain their equipment; initiating verification of patient insurance benefits; communicating the patient's financial responsibility to the patient, and collecting any amounts due using AdaptHealth provided electronic tools.
Essential Functions and Job Responsibilities:
Be knowledgeable of and responsible for the current AdaptHealth policies and procedures that apply to this position.
Represent AdaptHealth in a professional manner in face-to-face contact with patients, referral sources, and hospital personnel.
Responsible for maintaining and increasing revenue from hospital/facility orders.
Develop and maintain a working knowledge of home equipment, insurance guidelines, eligibility, and reimbursement for patients
Responsible for fulfilling equipment orders and assuring that equipment is clean, in proper working order and quantities are correct, delivery instructions are correct, and required paperwork is taken to the patient.
Delivers/Picks up supplies and equipment in a courteous, accurate, and timely manner meeting the timely delivery goal for essential equipment.
Understands issues related to the most cost-effective delivery method for HME ordered.
Trains and educates patients and caregivers on the use of equipment and answers any inquiries they may have about services.
Informs new patients about their rights and responsibilities, whom to contact with questions, and how to contact the billing department. Responsible for informing patients about patient satisfaction surveys.
Responsible for initiating the insurance verification process and informing patients of their financial responsibility.
Discusses insurance coverage with the patient and arranges payment of the patient's financial responsibility.
Able to process credit and debit card payments using standard electronic tools.
Responsible for obtaining signatures of patient or caregiver for each piece of paperwork including the delivery ticket, assignment of benefits, care plan, and waiver of liability.
Documents date and time of delivery-on-delivery ticket and lists any problems or changes to the order and updates driving directions if necessary.
Responsible for returning dirty equipment to the closet and tagging broken equipment, including the branch name and brief description of the problem, for return to the repair area.
Responsible for troubleshooting and servicing all equipment and making decisions on switch-outs.
Conducts sales & service rounds within the assigned hospitals, promoting products and services provided by AdaptHealth to all health care professionals that they may encounter daily.
Increases referral volume from the facility by promotion within business lines and cross-selling among business lines through solicitation/facilitation of referral orders from referral sources.
Understands and maintains a balanced focus on the most profitable business lines.
Acts as a resource for referral source staff regarding Medicare, Medicaid, and private insurance documentation and reimbursement guidelines related to DME/RT/IV/HH equipment and services.
The assists the sales team in the planning and conducting of orientations and in-services to referral sources regarding HME equipment and services provided.
Obtains all required information and medical documentation to ensure complete, accurate, and timely processing of referrals. Strives to obtain MD order signatures and original prescriptions while on-site.
Assures that diagnoses and disease states warrant the need for prescribed equipment and services from a reimbursement standpoint. Suggests additional equipment and services if warranted based on diagnoses or makes appropriate recommendations.
Can execute the entire referral process, for all applicable product lines.
Coordinates with other departments to minimize delivery expenses and provide efficient service to customers.
Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control, and hazardous materials handling.
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliance with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills, and Abilities:
Excellent verbal and written communication skills
Excellent presentation skills
Excellent customer service skills
Product and service knowledge
Motivation for sales
Ability to work independently and with a team
Strong analytical and problem-solving skills with attention to detail
Ability to prioritize and manage multiple projects
Possess mental alertness and the ability to properly treat confidential information.
Proficient computer skills and knowledge of Microsoft Office
Requirements
Education and Experience Requirements:
High School Diploma or equivalent is required; Associate Degree from an accredited college is preferred
One (1) year of work related to health care, administrative, insurance, customer services, or management regardless of industry
The exact job experience considered must be DME, Diabetes, Incontinence Sales.
Valid and unrestricted driver's license in the state of residence
Physical Demands and Work Environment:
Must be able to bend, stoop, stretch, stand, and sit for extended periods.
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use.
The work environment may be stressful at times, as overall office activities and work levels fluctuate.
Subject to long periods of sitting and exposure to the computer screen.
May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogens
May be exposed to angry or irate customers, patients, or referral sources.
Ability to utilize a personal computer and other office equipment.
Must be able to lift 30 pounds as needed.
Physical and mental ability to provide clinical assessments
Ability to travel independently throughout the service area.
Excellent ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of the position.
Experienced Medical Receptionist
Patient access representative job in Valley Springs, CA
Job Description
Now Hiring: Medical Receptionist
Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center!
We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs.
If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you!
1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required.
Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary)
Education and Experience:
High school diploma or a GED certificate
1 year + medical reception experience required
Medical Terminology required
Attention to detail is important
Medical Insurance, including Medi-Cal, experience preferred
Bilingual a plus
Hospital Based Patient Advocate
Patient access representative job in Roseville, CA
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Roseville, CA as well as covering on-site at a hospital in Auburn CA, with a Monday-Friday schedule from 10:00AM to 6:30PM.Driving required must have a valid Drivers License.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked.
* Provide exceptional customer service skills at all times.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Conduct in-person community visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* Other duties as assigned.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
Patient Services Coordinator- Part Time
Patient access representative job in El Dorado Hills, CA
Clinic: NorCal Spine & Sport Who We Are NorCal Spine & Sport offers a modern, hands-on approach to injury recovery and wellness. We combine chiropractic care, physiotherapy, soft tissue work, and exercise therapy to help clients feel and move better. Our clinic is a trusted resource for athletes and active individuals across Northern California.
Why Join Us?
Our El Dorado Hills/Folsom clinic is growing, and we're excited to bring on a part-time Patient Service Coordinator to join our exceptional team. Located in the heart of a vibrant and health-conscious community, El Dorado Hills/Folsom offers the perfect environment to connect with clients who value proactive care and a balanced lifestyle as well as thrive in an active community.
This is your chance to work alongside a knowledgeable and passionate team that prioritizes client care and fosters continuous learning and professional development.
Compensation:
$18.00 - $22.00 hourly
Schedule:
Monday-Friday (Afternoon 1:00PM-5:30PM)
What You'll Do:
Greet and welcome patients and visitors in a professional and friendly manner
Answer phone calls, schedule appointments, and manage patient inquiries
Verify patient insurance information and collect necessary co-pays or payment
Maintain patient records and update information as needed
Assist with medical administrative support tasks such as filing, faxing, and scanning documents
Ensure compliance with HIPAA regulations and maintain patient confidentiality
Coordinate with medical staff to ensure smooth patient flow and efficient operation
Handle any emergencies or urgent situations that may arise at the front desk
Understanding of insurance billing with regards to patient payments and billing statements
Full understanding of treatment practices and modalities utilized within the clinic
What We're Looking For:
Strong administrative skills with the ability to handle multiple tasks simultaneously in a busy environment
Previous experience working at a front desk or in a medical receptionist role preferred
Familiarity with medical terminology and procedures
Knowledge of Medical EHR Software preferred
Ability to remain calm and professional in stressful administrative and medical situations
Understanding of HIPAA regulations and commitment to maintaining patient privacy
Excellent communication skills, both verbal and written
Ability to promote and educate patients on provider specialties (e.g. prenatal services) as well as therapy services (e.g. red-light therapy)
Please note: This job description is not exhaustive, and additional responsibilities may be assigned as needed.
Experience:
Office/Receptionist: 2 years (Required)
Ready to make an impact? Apply now and join a team that's redefining recovery and wellness in El Dorado Hills!
Auto-ApplyDental Front Office Coordinator - Ronald Rasi DDS
Patient access representative job in Roseville, CA
Front Office Coordinator Ronald Rasi DDS - Roseville, CA Proudly supported by Mosaic Dental Collective Ronald Rasi DDS, part of the Mosaic Dental Collective, is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Roseville, CA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here.
As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-and with the support of Mosaic Dental Collective, you'll have everything you need to thrive and grow in your career.
Schedule: Full time; Monday-Thursday
Pay: $20-$27/hr, depending on experience
What You'll Do
* Greet patients warmly and help them feel at ease
* Coordinate schedules and manage appointments
* Handle insurance verifications and payments accurately
* Keep things flowing between patients and the clinical team
* Bring a calm, can-do attitude that helps make every day run smoothly
What We're Looking For
* Prior dental or healthcare front office experience
* Familiarity with Open Dental
* A strong communicator who's helpful, kind, and patient-focused
* Comfortable with scheduling software or open to learning
* Attention to detail and a love for keeping things organized
* Someone who's team-oriented and excited to contribute
Why You'll Love It Here
* Competitive pay and full benefits (medical, dental, vision, 401k)
* Paid time off and holidays
* A relaxed, respectful work environment where you're truly valued
* Career growth opportunities with Mosaic's support and resources
* A role where your people skills and positive spirit really matter
This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat.
If interested, please reach out to Andrea Iobst at *********************************
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice.
Easy ApplyPatient Registration Representative
Patient access representative job in Grass Valley, CA
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. Appropriate patient identification
Collecting accurate and thorough patient demographic data
Obtaining insurance information and verifying eligibility and benefits
Determining and collecting patient financial liability
Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
Job Requirements
Requirements:
* Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred
* Knowledge of charity care programs as well as the various government and non-government programs preferred
* High School diploma, GED or equivalent
* Thorough understanding of insurance policies and procedures
* Working knowledge of medical terminology
* Able to perform basic mathematics for payment calculation
* Experience in requesting and processing financial payments
* Intermediate to advanced computer skills
Where You'll Work
Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.
One Community. One Mission. One California
Dental Front Office Coordinator - Ronald Rasi DDS
Patient access representative job in Roseville, CA
Apply Description
Front Office Coordinator
Ronald Rasi DDS - Roseville, CA
Proudly supported by Mosaic Dental Collective
Ronald Rasi DDS, part of the Mosaic Dental Collective, is looking for a friendly, organized, and people-focused Front Office Coordinator to join our team in Roseville, CA. If you're the kind of person who loves connecting with others, enjoys staying organized, and can bring great energy to each day-you'll feel right at home here.
As the first smile patients see and the voice that sets the tone, you'll be an essential part of making every visit smooth and welcoming. Our front office runs on teamwork, communication, and positivity-and with the support of Mosaic Dental Collective, you'll have everything you need to thrive and grow in your career.
Schedule: Monday-Friday
Pay: $20-$25/hr, depending on experience
What You'll Do
Greet patients warmly and help them feel at ease
Coordinate schedules and manage appointments
Handle insurance verifications and payments accurately
Keep things flowing between patients and the clinical team
Bring a calm, can-do attitude that helps make every day run smoothly
What We're Looking For
Prior dental or healthcare front office experience is a plus-but not required
A strong communicator who's helpful, kind, and patient-focused
Comfortable with scheduling software or open to learning
Attention to detail and a love for keeping things organized
Someone who's team-oriented and excited to contribute
Why You'll Love It Here
Competitive pay and full benefits (medical, dental, vision, 401k)
Paid time off and holidays
A relaxed, respectful work environment where you're truly valued
Career growth opportunities with Mosaic's support and resources
A role where your people skills and positive spirit really matter
This isn't just a desk job-it's a chance to be part of a place where care, connection, and community come first. If that sounds like you, let's chat.
**If interested, please reach out to Andrea Iobst at ************ or *********************************
Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice
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Easy ApplyPatient Service Representative
Patient access representative job in Yuba City, CA
Temp
We are seeking a friendly, detail-oriented Patient Services Representative for a short-term, 6-month position. This role is critical to ensuring a welcoming and efficient front-desk experience for patients. The ideal candidate will have strong communication skills, a customer-service mindset, and experience in a healthcare setting.
Key Responsibilities:
Greet and check in patients in a professional and courteous manner
Verify insurance information and accurately update Electronic Health Records (EHR)
Answer incoming phone calls and assist or direct inquiries appropriately
Collect patient payments and provide receipts as needed
Prepare and build physical patient charts as required
Maintain confidentiality and comply with HIPAA regulations
Provide general administrative support to the clinical and front desk team
Qualifications:
High school diploma or equivalent required
Prior experience in a medical office or clinic setting preferred
Familiarity with EHR systems and basic medical terminology a plus
Strong attention to detail and excellent organizational skills
Exceptional interpersonal and customer service abilities
Ability to handle multiple tasks and prioritize in a fast-paced environment
#TPGYC3
Hospice Patient Care Coordinator - Sacramento (Intake/Scheduler)
Patient access representative job in Elk Grove, CA
Job Details LHST - Hospice - Atlas - elk grove, CADescription
Join the Lorian Health team, a home health and hospice agency that is thoughtful, generous, and family-oriented. At Lorian Health, we believe in equanimity regarding the treatment of all our patients, setting the highest quality standards for home health services. Our commitment to fostering a socially responsible environment within our organization and community allows us to provide the highest caliber of health care for our patients and their families.
What We Offer
We offer a comprehensive employee benefits package that includes, but is not limited to:
Health, Dental, Vision, 401K with company match
Competitive pay
Paid vacation, holidays, and sick leave
Full time includes company paid health insurance, dental insurance, vision insurance, paid life insurance, supplemental insurance and 401(k) plan, as well as annual accrual of 10 vacation days, 6 sick days, 9 holidays.
Hospice Patient Care Coordinator
What You Will Be Doing:
The Patient Care Coordinator position supports all department functions in reception and intake of new referrals, as well as maintaining all clinical field staff schedules for admissions, discharges, resumption of cares, recertification visits, and routine follow up visits as needed. The Patient Care Coordinator position will also assist in answering the phone.
Responsibilities
Completes department functions, duties, and activities for Intake of new referrals and maintain all clinical field staff schedules.
Assists in the smooth processing of referrals, and acts as a liaison between LORIAN and referral sources.
Manages all aspects of the clinical field staff schedules, while ensuring admitted patients are seen as ordered by the referring physicians within 48 hours.
Ensures that all relevant patient information is obtained in an accurate and timely manner, and is entered into HomeCare HomeBase system, in order to meet MEDICARE requirements, when patients are referred to LORIAN by referral sources.
Regularly collaborate with the sales and clinical management team in reviewing new referrals and determining the appropriateness of any given referral for the agency.
Provides all relevant patient information (i.e. patient personal demographic, history and physical, current medications, physician's orders, F2F, surgical reports, etc.) obtained upon referral into patient charts.
May perform other duties as assigned.
Work Environment
Normal office environment.
Equipment Used
Standard office equipment such as computer, phone, fax, and copier.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.
Qualifications
Required Education and Experience:
High School Diploma or Equivalent.
One (1) to two (2) years of experience in health care, Home Health preferred.
Additional Qualifications:
Working knowledge of Medical terminology.
Strong knowledge of Microsoft Office Systems (i.e. Word, Excel, etc.) and with an EMR system, HCHB is preferred.
Must have professional and customer-service-driven phone and communication skills.
Ability to communicate effectively and tactfully with management, clinical staff and office staff in a constructive, goal directed, and professional manner.
Ability to communicate effectively and tactfully with patients, doctors, and all customers of Lorian Health (LORIAN) in a productive, constructive, and professional manner.
Strong ability to organize and prioritize workload on a regular basis based on the quantity of incoming referrals.
Ability to be flexible and to follow verbal and written instruction in a fast-paced team-oriented environment.
Proficient in completing routine paperwork, multi-tasking, and providing appropriate follow-up as needed.
Outstanding interpersonal relationship building.
Maintains confidential patient information in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state laws.
Physical Requirements
Ability to sit at a desk for long periods of time.
Ability to use a phone either by handset or by headset for long periods of time.
Ability to deal effectively with high levels of stress.
Front Desk Coordinator - Roseville, CA
Patient access representative job in Roseville, CA
Join Our Team at The Joint Chiropractic!
Are you ready to grow your career with a company that's passionate about health, wellness, and helping people feel their best?
Do you thrive in a fast-paced, goal-driven environment where your initiative and energy are valued?
Do you love connecting with others and have a natural talent for sales and service?
If so, The Joint Chiropractic could be the perfect fit for you. We're looking for motivated, positive, and proactive individuals to join our world-class team! Here, your passion for health and wellness can grow into a rewarding, long-term career with endless opportunities to learn and advance.
What We Offer
💰 Competitive Pay: $17.00-$18.00/hr + monthly bonuses (with bonus: average total $23-$26/hr!)
📅 Set Weekly Schedule: Wednesdays - Saturdays
🕘 Hours: Weekdays 9:30 AM-7:00 PM | Weekends 9:30 AM-4:00 PM
🎁 Benefits:
Holiday Pay & Sick Pay
Free Chiropractic Care
Monthly Bonus Potential
Lunch Breaks
(Full-Time Only) Vacation Pay & Optional Health/Dental Benefits
What We're Looking For
A driven, goal-oriented mindset and eagerness to grow
A winning attitude with strong communication skills
High school diploma or equivalent (GED)
1+ year of sales experience and a passion for serving others
Confidence in presenting and selling memberships & services
Excellent phone, computer, and account management skills
Ability to prioritize, multitask, and thrive in a fast-paced environment
A genuine enthusiasm for health, wellness, and teamwork
Your Role
As a Wellness Coordinator, you'll be the face of the clinic - creating an exceptional first impression for every patient and ensuring a seamless experience from check-in to checkout.
You'll:
Provide outstanding service to all patients and members
Promote and sell memberships to meet and exceed sales goals
Educate patients on wellness options and share your own chiropractic experiences
Manage clinic flow and maintain an organized, welcoming environment
Participate in marketing and outreach to bring new patients in
Support your team with positivity, professionalism, and accountability
At The Joint Chiropractic, we're committed to our core values of Trust, Integrity, Excellence, Respect, and Accountability.
If you're ready to elevate your career and be part of a mission-driven team that's changing lives every day-we want to meet you!
A better way to deliver care starts here!
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyPatient Services Representative (Medical and Cosmetic Dermatology)
Patient access representative job in Placerville, CA
About Berman Skin Institute (BSI): Founded a quarter century ago by David Berman, M.D., a board-certified dermatologist, BSI's mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. Berman Skin Institute is a group of dermatology clinics with eleven medical clinic locations across Northern California, including Los Altos, Cameron Park, Fremont, Placerville, Pleasanton, Roseville, Sacramento, San Francisco, Tracy, Walnut Creek and Yuba City. With a well-established and diverse patient population, BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology, including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs skin cancer surgery, cosmetic dermatology (including laser treatment of unwanted hair, sun damage and wrinkled skin, unwanted tattoos, red or brown discoloration of the skin, varicose/spider veins of the legs and face, etc), skin care products and medi-spa/aesthetician treatments such as chemical peels, microdermabrasion, and HydraFacials. BSI is one of the largest skin laser centers in the world, with over 50 lasers on site, and many other non-laser devices for skin and hair conditions, such as 4 ARTAS robots for hair transplant.
BSI has a talented and passionate team who strives to deliver the best possible patient care. The patient experience is our number one priority with a team approach to service.
More information about Berman Skin Institute can be found at **********************
The Patient Service Representative position is the first point of contact for our patients, patient family members, physicians, and other clinic staff both in person and on the phone. We are in search of a customer service superstar with both excellent communication and administrative skills. The position is full time, fully benefited and located in our Placerville location.
RESPONSIBILITES INCLUDE:
The first face and voice of the clinic! Help patients and visitors to our practice feel comfortable, informed and well taken care of both in person and on the phone
Communicate with backoffice personnel in regulating patient and workflow to assure timely and detailed patient care
Talk about all the very cool stuff we do! Provide education to patients about our medical and cosmetic procedures
Collecting and updating patient insurance and demographic information
Verification of health plan eligibility
Scheduling patient appointments using EMR
Manage multiple phone lines
Do basic end of day accounting with daily deposits and credit card payments
Room patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician
Explain treatment procedures, medications, diets, wound care instructions etc per doctor's orders
Schedule appointments for patients
Contact medical facilities or departments to schedule patients for tests and/or admission
Inventory and assess the need for office supplies
Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facility's policy
Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
Performs other duties as needed
JOB REQUIREMENTS:
Two (2) years' experience in an outpatient setting as a Medical Office Phone Receptionist preferred.
High School diploma or equivalent.
Love what we do! Think Dermatology is very cool. Perhaps you have a drawer full of skin care products at home????
Excellent interpersonal, organizational, and customer service skills are essential.
Have life set up so you can come to work every day reliably and on time. Don't worry, you get paid time off too to play and vacation but when scheduled, we need to know you are going to be there
Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.
Communicate effectively in the English language in person, on the phone, & in writing.
MUST be available to work Tuesday-Saturday in both Cameron Park and Placerville locations (and other clinics in the region on occasion)
Patient Access Representative - Full Time - Days
Patient access representative job in Yuba City, CA
Centered in the heart of Yuba-Sutter County, Adventist Health and Rideout has been one of the area's leading healthcare providers since 1907. We are comprised of a 221-bed hospital, 21 physician clinics, home care services, comprehensive cancer care and a vast scope of award-winning services located throughout Marysville and the surrounding areas. The allure of Marysville's community is complimented by its proximity to major metropolitan cities in the Bay Area and Sacramento, as well as just a quick drive to Lake Tahoe.
Job Summary:
Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
* Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
* Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
* Follows guidelines and instructions from senior staff.
* Performs other job-related duties as assigned.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyRepresentative II, Customer Service - New Patient Care
Patient access representative job in Sacramento, CA
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Rights Advocate- Sacramento
Patient access representative job in Sacramento, CA
Job DescriptionSalary: 22.00
About Us Sustainable Wellness Solutions (SWS) is a peer-run nonprofit dedicated to advocacy, peer support, housing, and education for individuals living with mental health and substance use challenges. Our mission is to provide culturally competent, strength-based services that foster empowerment, self-responsibility, and community integration.
We believe in hope, empowerment, self-worth, and respect, and we work every day to ensure those values guide the way we serve.
The Role
We are seeking a Patients Rights Advocate to join our Office of Patients Rights program in Sacramento. This role is critical in protecting and advancing the rights of individuals receiving mental health services. Advocates provide representation, resolve complaints, monitor facilities, and ensure individuals understand and can exercise their legal rights.
Advocates at SWS are often individuals with lived experience in the mental health system, using their perspectives to ensure client-centered, lawful, and compassionate advocacy.
Key Responsibilities
Representing clients expressed wishes in certification review hearings and complaint resolution.
Investigate and resolve rights violation complaints in licensed health or community care facilities.
Monitor facilities to ensure compliance with patient rights laws and regulations.
Notify clients of their legal rights and assist them in navigating the mental health system.
Provide training and education to providers about mental health laws and patient rights.
Collaborate with courts, providers, and community partners to strengthen advocacy support.
Maintain accurate documentation, case notes, and reports.
Uphold California Welfare & Institutions Code requirements.
Participate in agency training, outreach, and activities.
What Were Looking For
Lived experience in mental health services (as a consumer or family member) is strongly preferred.
1+ year of experience in customer support or mental health-related work preferred.
Strong communication skills, assertive yet compassionate.
Knowledge of self-help philosophy and behavioral health systems.
Ability to work in fast-paced, high-pressure environments with professionalism.
Strong organizational and computer skills (Microsoft Office, Outlook, Excel, Word).
Valid CA drivers license, clean DMV record, proof of insurance, and willingness to travel throughout Sacramento County (up to 50%).
DOJ background check required.
Multilingual applicants encouraged to apply.
Benefits & Perks (for eligible staff)
Bi-weekly pay Medical, dental, and vision insurance Outstanding paid time off 401(k) plan with employer support Life insurance & supplemental benefits (Aflac) Flexible spending account Paid volunteer days & community involvement opportunities Employee Assistance Program Opportunities for advancement
COVID-19/Health Considerations
Advocates provide in-person services in psychiatric hospitals and other facilities.
Must be willing to travel across Sacramento County.
COVID-19 vaccination is recommended but not required.