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  • Customer Service Rep II

    AA2It

    Patient access representative job in Temple, TX

    Job Title: CSC Customer Service Rep II Pay Rate: $18/HR Competency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Ability to assist in special projects. WHAT IS EXPECTED (ESSENTIAL FUNCTIONS): Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift. Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV. Assists with the workflow and assignments for patient transporters. Leads or participates in projects in support of the department. Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department. Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time. Performs all position appropriate duties as required in a competent, professional and courteous manner. KNOWLEDGE, SKILLS AND ABILITIES: Ability to handle difficult situations; providing conflict resolution if necessary. Excellent customer service skills. Ability to read and write in the English language. Proficiency with the Microsoft Office Suite of software. Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications. Ability to be successful in a stressful, fast-paced environment. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health. MINIMUM REQUIREMENTS ADDENDUM: Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred. Minimum Requirements Education: H.S. Diploma/GED Equivalent Experience: 1+ year experience required Physical Requirements: Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment. Environment: Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise. Examples: patient cares providers and laboratory technicians. Respiratory Category: Job tasks do not involve exposure to respiratory particulates and the use of respiratory protection is not a condition of employment.? Hazard 1, 2 or 3: OSHA Bloodborne Pathogen Category 3: Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.
    $18 hourly 8d ago
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  • Customer Service Representative

    Alleguard

    Patient access representative job in Bastrop, TX

    Come join a leader in the Protective Packaging Industry! At Alleguard, we're built from the ground up to expand and shape our customer's businesses. We understand the diversity of challenges that customers are facing across different industries, from confidence in their supply chain to needing the latest innovations at their fingertips. These challenges are also opportunities, and whether our customers are in construction, protective packaging, cold-chain or other industries, we are relentless in seeing around corners, and going the extra mile to help their business succeed. Position: Customer Service Representative Job Summary The Customer Service Coordinator will be responsible for customer relationships, data maintenance, and building key partnerships within the business to meet established requirements. We are looking for a Customer Service Representative (CSR) that knows a customer service department top to bottom including keen order entry skills. This is a "hands on" position. At Alleguard, our CSR will participate in entering customer orders, act as a customer liaison, provide product information and resolve any emerging problems that our customer accounts might face, doing so with accuracy and efficiency. We are looking for someone who is genuinely excited to help customers and solve issues that may come up from time to time. Must be highly attentive to detail and have natural problem-solving skills. Successful candidates can independently work in an accurate and efficient manner and are self-motivated to work proactively. Our ideal candidate will be a team player, working to efficiently manage an integral piece of our process flow, while ensuring excellent service standards, responding efficiently, and maintaining high customer satisfaction. Our goal is to serve our customers to the highest standards. Our employees will always go above and beyond the call of duty to ensure our customer is receiving the best service in the industry. Both internally and externally, our employees are committed to finding ways to continuously improve themselves and our company to always find a way to better serve our customers. The position is not a "call center-customer service center" type position. This is a hands-on position for hard working individuals. Please do not submit a resume if you are not up for the challenge or are looking for a "shift work" type position! We are looking for team members to take our CS Department to the next level. Keeping an upbeat and positive attitude with customers is a must! Responsibilities Serve as coordinator between customer, field sales team, production team, and scheduling department. Prioritize incoming calls and e-mail inquiries/orders Accurately and efficiently process customer orders into ERP using the right procedures and protocol Identify and understand customers' needs to achieve customer satisfaction and grow sales potential Keep records of customer interactions and update customer account information Fulfill requests for samples/catalogs Follow communication procedures, guidelines, and policies Take the extra mile to engage customers Contributes customer service information and recommendations to strategic plans and reviews. Audits customer service procedures and trends and determines system improvements. Enforces company policies and procedures. Determines customer service requirements by maintaining contact with customers and visiting operational environments. Updates job knowledge by participating in educational opportunities and participating in professional organizations. Some travel required. Skills Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Strong computer skills including Microsoft Office applications Familiarity with ERP/CRM systems and practices Ability to work in a fast paced, high pressure environment Ability to learn quickly and manage large numbers of customers, products, pricing and inventory levels Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Organized with good attention to detail Strong common-sense skills Strong energy Qualifications Associated Degree required, Bachelor's degree preferred. 3-5 years previous experience in customer service role (manufacturing environment is a plus). Previous experience with mergers and acquisition integration is strongly preferred. Previous experience working and communicating with employees at multiple sites preferred. Previous experience with complex systems preferred. Bilingual in Spanish (preferred but not required) Competencies, Skills, Knowledge Collaborative/team-based management style. Strong verbal/written communication and interpersonal skills required. Strong computer skills including Windows-based programs such as Excel, Power Point, Word and Outlook is required. Strong presence, capable of engendering trust and confidence with customers and all elements of the workforce. Demonstrated track record of achieving or maintaining a positive workplace culture. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $26k-34k yearly est. 8d ago
  • Medical Receptionist (FT) at Orthopaedic Specialists of Austin

    Physicians Rehab Solution

    Patient access representative job in Leander, TX

    Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX. Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients. Company Benefits and Perks Comprehensive Benefits Package with Day 1 Eligibility Excellent, Monthly PTO accrual Working with a strong, supportive, and collaborative team Responsibilities and Duties: Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges. Protects patients' rights by maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to a team effort by accomplishing related results as needed. Provides coverage and support at other clinic locations as needed based on operational needs. Other duties as assigned. Minimum Requirements: 1-2 years medical office experience preferred Experience with patient scheduling & EMR Systems preferred Proficient in Microsoft Office Excellent Customer Service and Telephone skills Other Skills Required: Ability to Multi-Task Organized Self-Motivated Attention to detail Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req #3476
    $27k-33k yearly est. 1d ago
  • Risk & Insurance Coordinator

    Burnett Specialists Staffing | Recruiting 4.2company rating

    Patient access representative job in Austin, TX

    One of the top commercial construction firms is seeking a Risk & Insurance Coordinator to support its Contracts, Risk Management and Legal team. This position offers an opportunity to join a collaborative team environment with incredible benefits, profit sharing, very generous bonuses and a culture that prioritizes employees! Responsibilities: Work closely with Legal and Risk Management regarding insurance requirements. Claims entry and close out Assist in managing minor claims, OCIP manual review, certificates, and calculations. Manage third-party insurance verification accounts. Request for Owner Insurance certificates. Process and manage OCP applications, quotes and policies. Enforce and track all subcontractor insurance requirements and maintain current certificates of insurance, consultants and/or vendors in VISTA and ICA. Review weekly subcontractor non-compliance and clear discrepancies. Produce and publish reports as required. Comfortable operating in a team -oriented, collaborative work environment. Produce accurate and timely results while maintaining a customer service attitude. Various other assignments related to insurance. Preferred Qualifications: Associates degree or higher preferred (insurance related) 3 to 5 years of experience in an insurance related support role Claims administration experience Origami data entry familiarity Advanced MS Word and MS Excel Solid understanding of commercial insurance terminology and concepts Attention to detail and ability to identify errors and inconsistencies Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow Ability to communicate effectively both internally and externally Ability to prioritize multiple projects, strong multi-tasking and organizational skills Critical reasoning, good work ethics and flexibility Proactive and self-motivated with ability to take direction Qualified candidates please send resumes to angelam@burnettspecialists.com
    $25k-32k yearly est. 1d ago
  • Patient Service Representative

    Communications & Power Industries 4.8company rating

    Patient access representative job in Austin, TX

    CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve. As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives. The Patient Service Representative serves as the point of contact for patients inquiring on new or outstanding balances incurred from services rendered at one of our Pain Management Clinics or Surgery Centers. This role combines administrative support, customer service, and basic medical billing support to ensure efficient office operations and high patient satisfaction. Essential Functions: Manage phone lines: answer inquiries, route calls, take messages, and provide information on services. Handle incoming/outgoing mail, faxes, and maintain a clean, organized desk area. Identify trends, business problems, and servicing issues and direct to appropriate area for action. Address patient questions, complaints, or concerns calmly and professionally. Provide support to patients and family members. Serve as a liaison between the patient and medical team. Provide education and information to patients regarding their financial obligations. Investigate and resolve initial billing rejections in multiple EMR systems. Performs other duties as assigned to support the mission, values, and strategies of CPI. Requirements High school diploma or equivalent 1-2 years' experience in the medical field preferred Demonstrates professional judgment in handling sensitive and confidential issues with tact and discretion Strong critical thinking skills Excellent communication skills (oral, written, electronic) to effectively interact with patients, peers, providers, management, and visitors Excellent organizational and time management skills, ability to set priorities under pressure, and manage multiple demands Excellent active and empathetic listening skills Ability to promote a favorable image with patients, providers, insurance companies and the public Ability to make decisions and solve problems Strong desire to help others and ability to approach patients with respect and dignity Ability to contribute to a team environment and/or independently, to provide excellent customer service and patient care Excellent attendance and punctuality Working knowledge of Microsoft Office Schedule: Full-Time, 40 hours per week Pay Rate: $22 per hour Comprehensive Benefits plan including: Medical, Dental, Vision insurance Paid Time Off (accrued) Flexible Spending Account for Health & Dependent Care Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long-Term Disability 401(k) with matching Salary Description $22 per hour
    $22 hourly 21d ago
  • Patient Care Coordinator - Round Rock South

    Results Physiotherapy 3.9company rating

    Patient access representative job in Round Rock, TX

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Round Rock, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $26k-38k yearly est. Auto-Apply 7d ago
  • Patient Care Coordinator

    AEG 4.6company rating

    Patient access representative job in Austin, TX

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $41k-54k yearly est. 1d ago
  • Construction Management Representative

    Coast and Harbor Associates

    Patient access representative job in Austin, TX

    Company that specializes in assisting Federal Agencies to manage the design and construction of their real estate projects is seeking a Construction Management Representative for renovations of the Texas White House at the Lyndon B. Johnson National Historical Park in Stonewall Texas. The project includes upgrades to the interior and the exterior of the building, site work, and upgrades the nearby hangar. Candidates must have experience working on the renovation of a National Historic Landmark. Candidates' experience should include: On-site construction management services as the representative of a Federal agency, Working on projects for the National Park Service, Managing design-build contracts, Managing one or more projects with a value of at least $10 million, Managing project budgets and schedules, Evaluating change order proposals and documenting associated negotiations, and Familiarity with computer programs, including estimating, scheduling, and project management software. Candidates interested in this opportunity should submit their resume no later than August 21, 2023. The resume, or an attached project list, should include information about projects on which the candidate has worked, including information on each project's scope, the role the candidate played on that project, the size of the project, and the project value.
    $36k-65k yearly est. 60d+ ago
  • Patient Access Coordinator

    CCRM Fertility

    Patient access representative job in Austin, TX

    Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: 5301 Southwest Parkway, Building II suite 350, Austin, TX 78735 Department: Front Desk Work Schedule: Monday - Friday (7:30am - 4:00pm) What We Offer Our Team Members: Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Generous Paid time-off (PTO) and paid holidays Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere. Scan insurance cards, picture identification, and prior medical records. Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered. Schedule or reschedule patient appointments, identify no shows, manage our waitlist appointments and promptly communicate schedule changes. Monitor the correspondence dashboard in Athena (Return mail). Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status. Protect confidential information and patient medical records. Answer phone calls, take messages, and forward based on urgency. Contact patients missing “New Patient” paperwork, two-five days prior to their appointment. Assign patient information and education materials electronically. Monitor faxes electronically and distribute to appropriate staff/departments. Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening. Ensure the building is locked and secured at close of business. Other duties as assigned. What You Bring: High School Diploma or GED required. 1+ year administrative experience required. Previous experience in reproductive medicine or Women's health is preferred. Prior experience with Athena preferred. Ability to work weekends, evenings, and holidays, on a rotating basis. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $27k-35k yearly est. 26d ago
  • Registration Clerk I

    Gateway Community Health Center 4.2company rating

    Patient access representative job in Leander, TX

    JOB DESCRIPTION: Greets, screens, and directs clients to appropriate service. Performs complex clerical duties following established policy and procedures, while maintaining confidentiality of all clients' protected health information. Performs light bookkeeping and accounting work. Uses adding machine and deals with automated client data base and related systems. Conducts themselves in a professional courteous manner at all times. SUPERVISION: Supervised by Registration & Eligibility Managers. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting. May require moving up to 25 pounds. Requires the use of office equipment, such as computer terminals, telephone, copiers, and scanners. FUNCTIONS AND RESPONSIBILITIES: Greets clients at the window and directs them accordingly. Answers the telephone according to policy and transfers calls appropriately. Utilize department software as needed (i.e. PMS, EHR, Dentrix, Phreesia, Liberty, etc.). Utilize fast-track registration option for new clients. Schedules appointments for Registration and/or with PCP when necessary for new and established clients. Identify client using three identifiers (i.e. name, DOB and address). Check-in client using practice management system after correctly identified and include in Patient Sign-in sheet. Verify/update client demographic information before each visit and scan proper documentation (i.e. New Address Verification Form). Verify registration period (i.e. sliding fee) is current and request 30-day extension if needed. Verify client has current Consent to Treatment, Patient Centered Rights and Responsibilities and Privacy forms. If not, update and scan into the practice management system. Ask client for insurance information and ensure information is correct in the practice management system. If information is incorrect and/or missing, properly enter and scan information into practice management system. Verify insurance eligibility one day prior to appointment and/or on date of service. Request and track prior authorizations, if necessary. Inform client of any outstanding balance and collect. Provide Payment Plan and explanation, if necessary. Scans clients' documents into Practice Management System and/or Electronic Health Record (EHR) accordingly. Responsible for client fee collection. Provide receipt for client when payment is received. Check-out client in the practice management system. Posts charges in the Center's practice management system after services have been rendered. Responsible for the accurate completion of all encounters, including reconciliation of all daily open encounters. View clinical information to perform certain responsibilities. Reconciles daily financial transaction reports and submits deposit with Journal Cash Analysis report to the fiscal office. Responsible for the security of all money within the work area. Follow-up on Payment Plans. Follow-up on returned mail. Keeps working area clean and organized. Attends and participates in staff development trainings. Assist in the training of other employees as needed. Keeps supervisor informed of departmental issues. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Graduate from an accredited high school or GED graduate. Front office/healthcare experience is preferred. Bilingual in English and Spanish is preferred. SKILLS AND ABILITITES: Ability to effectively communicate verbally and in writing. Ability to work effectively with others and to deal tactfully with professional personnel and Knowledge of customer service concepts and Ability to handle the public sector under stressful and difficult Ability to maintain confidentiality of Ability to operate computer terminal, 12-key calculator and other office machinery (i.e. printer, fax, scanner, etc.). Ability to perform clerical duties (i . filing, data entry, filing out applications). Ability to manage time effectively and efficiently Ability to work flexible hours and ability to travel between locations
    $26k-31k yearly est. 1d ago
  • Patient Services Coordinator

    External Brand

    Patient access representative job in Cedar Park, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. Greets patients and arrives them on computer system. Verifies insurance eligibility by using online resources, Medifax, etc. Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable. Collects payments from patients, posts amounts, and balances drawer for end of day deposit. Prints face sheets, receipts, and other documents as needed. Notifies appropriate personnel of emergencies, messages, patient arrivals, etc. Confirms in advance patient appointments. Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current. Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up. Assists patients with setting up payment plans. Issues receipts for payment. Books follow-up appointments. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Creates master deposit as directed. Responsible for handling the sort/distribute of Rightfax documents. Processing onsite release of information requests. Priority on-sight sorting, scanning, numbering loose papers Runs wait list report and distributes as directed. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Experience using a PC in a Windows environment. Preferred: Experience working in a medical setting. Knowledge, Skills and Abilities Knowledge of medical insurance. Excellent customer service skills. Excellent computer, 10-key and keyboarding skills, including familiarity with Windows. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to align own actions with those of other team members committed to common goals. Excellent verbal and written communication skills. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule:Monday - Friday 8AM - 5PM
    $31k-42k yearly est. 12d ago
  • Orthodontic Patient Advocate

    Lonestar Pediatric 4.6company rating

    Patient access representative job in Belton, TX

    Looking to make a positive impact on a child's life? As a Patient Advocate, you will be able to make a difference by changing the way children feel about seeing a dentist. Do you think you can make a child's experience memorable and enjoyable? Are you passionate, and eager to grow through continued learning and training. If so, we will give you the support and guidance, from knowledgeable leaders in the field daily, so you will have a successful dental career. AT DCT, we are all about making your D reams C ome T rue!!! DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team. Our practices can be described as fun-filled, goofy, fast-paced, supportive, and always willing to go the extra mile for one another as well as our patients! Office Hours: Monday-Friday 8am-5pm You will need to be flexible to work at our Belton, Killeen, and Cove practices Duties and Responsibilities • Maintain a very high level of customer service and patient care..• Greet patients and set up appointments• Call patients for appointment reminders and broken appointments• Process payments; Cash, Credit & Care Credit• Assist with open and close of the office• Ability to communicate clearly with team and doctors! Qualifications: • 1+ years of dental/orthodontic experience is preferred but always will to train the right candidate! • 2 + Years Customer Service / Hospitality / Retail Strongly Preferred Some Great Perks for joining DCT Management Group: Competitive Base Salary Daily Bonus/Incentives : Paid every pay period Fun, Goofy, Rewarding Work Culture Career Development Opportunities Full Benefits package for all full time employees includes: Medical, Dental, Vision, Life, Paid Holidays, Paid Vacation, 401k w/company matching, Golds Gym Corporate Membership, Free Dental Cleanings, 50% off Orthodontic Treatment, Full Access to Employer Portal for thousands of other discounts on Travel, Health, Shopping, and much more!
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator - Round Rock South

    Upstream Rehabilitation Inc.

    Patient access representative job in Round Rock, TX

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Round Rock, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $27k-40k yearly est. 7d ago
  • Hospital Based Patient Advocate

    Elevate Patient Financial Solution

    Patient access representative job in Temple, TX

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Temple, TX, with a Monday-Friday schedule from 8:30am-5:00pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer
    $28k-35k yearly est. 13d ago
  • RCM Patient Account Advocate

    U.S. Oral Surgery Management

    Patient access representative job in Round Rock, TX

    Join our dynamic team as an RCM Patient Account Coordinator, where you'll play a crucial role in managing the revenue cycle for our clinic in partnership with the RCM team. Under the direct and indirect supervision of the Practice Manager, you'll ensure the smooth handling of medical and dental claims, payments, and accounts receivable, supporting both patients and our practice to achieve optimal outcomes and care. PRINCIPAL RESPONSIBILITIES AND DUTIES Tech-Savvy Professional: Utilize your excellent computer skills to efficiently navigate and manage our practice software systems. Autonomous Decision-Maker: Exercise discretion and independent judgment to resolve billing disputes and coverage issues with minimal supervision. Accuracy Enthusiast: Review and send out daily claims ensuring precision and correctness. Payment Processor: Handle daily insurance payments, ensuring timely collections from patients and insurers. Account Auditor: Conduct thorough reviews of patient accounts receivables, audit accounts, and send out statements. Collection Specialist: Make collection calls and manage patient payments effectively. Insurance Liaison: Contact insurance carriers to follow up on outstanding claims promptly and efficiently. Report Guru: Perform daily credit and balance reports for the office, ensuring financial accuracy. Medicaid Expert: Stay informed about Medicaid regulations and guidelines to ensure compliance. Portal Pro: Utilize insurance portals accurately to check claim status and enter claims. Deadline Achiever: Run and complete required reports and tasks within the given deadlines. MINIMUM QUALIFICATIONS Confidentiality Champion: Always maintain the highest level of confidentiality adhering to HIPAA standards. Safety Adherent: Follow strict safety guidelines and procedures according to OSHA and office standards. Policy Follower: Adhere to all office policies diligently. Interpersonal Dynamo: Maintain a positive rapport with patients and team members through excellent interpersonal skills. Clear Communicator: Effectively communicate verbally with patients and staff in a clear and professional manner. Detail-Oriented: Work efficiently with a keen eye for detail. Flexible Worker: Adapt to changing job duties and work schedules as needed. Mathematical Aptitude: Understand basic math and accurately read patient ledgers. Active Listener: Demonstrate active listening by fully engaging in conversations, understanding points being made, asking relevant questions, and avoiding inappropriate interruptions. Comprehension Expert: Exhibit good reading comprehension by understanding written sentences and paragraphs. Previous Experience/Education: Insurance Verification: 1 year (Preferred) Dental Billing: 2 years (Preferred) Medical Billing: 1 year (Preferred) ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $28k-35k yearly est. 17d ago
  • Patient Service Coordinator - Part Time

    Blue Cloud Pediatric Surgery Centers

    Patient access representative job in Austin, TX

    NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. * Bilingual (English/Spanish) Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $31k-42k yearly est. 13d ago
  • Patient Service Coordinator

    United Surgical Partners International

    Patient access representative job in Austin, TX

    USPI Hyde Park Surgery Center, is seeking a motivated Patient Service Coordinator to join our team. We have 3 OR rooms. We perform outpatient surgical procedures in ENT, Orthopedic, Pain Management, Spine. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. Job Description: The Patient Service Coordinator will interact with patients and their families, doctors, fellow employees and vendors. This is a fast-paced environment that is driven to reach the highest quality, performance and patient satisfaction outcomes. This is a full-time position but requires flexibility in the day-to-day schedule. The Patient Services Coordinator opens the facility on surgery days, so the majority of the shifts will start early morning. With the fluid and seasonal surgical schedule, shift hours and requirements will vary. We are a small facility, where everyone works together to achieve the common goal. Duties outside of reception and patient services include, but are not limited to: medical records, procedure estimates, chart development and preparation, working with physician's offices to obtain required documentation for procedures, and records database management. Please note the schedule for this position has fluctuating hours depending on surgery schedule, with an arrival time as early as 4:15am 1-2 days a week potentially. #LI-CM1 Required Skills: Qualifications: High school diploma or GED Minimum 2-3 years of hospital or medical office experience. Must be detail oriented and able to communicate verbally and non-verbally in a professional manner. Must have the ability to promote positive relationships with patients and staff and maintain respectful and professional interactions. Must have problem-solving and decision-making skills, and genuine desire to work as a team. Must maintain professional appearance and adhere to dress code. Must demonstrate excellent phone etiquette and exceptional customer service skills. Must be willing to cross-train to all front office duties, including scheduling. Must be willing to assist in facility culture and patient experience through the participation on committees and panels, as needed.
    $31k-42k yearly est. 1d ago
  • Patient Experience Coordinator - CUC

    Communitycare Health Centers 4.0company rating

    Patient access representative job in Austin, TX

    The Patient Experience Coordinator is a key position in ensuring a positive experience for our patients. In partnership with the Director of Patient Experience, this individual will address and resolve patient feedback, complaints, grievances and compliments. The Patient Experience Coordinator will also support other patient experience initiatives such as the development of the Patient Advisory Council and assist in the analysis of patient experience surveys. Responsibilities Essential Functions: * Partner with the Director of Patient Experience in the intake, investigation, and resolution of patient feedback, complaints, grievances, and compliments. * Collaborate with clinical and operational leaders to find solutions to patient concerns. * Maintain documentation of the investigation and resolution of patient complaints and grievances in accordance with regulatory requirements and organization policies. * Review and analyze patient experience survey data to identify trends, insights, and areas for improvement. * Supports integrating patient and family feedback, ideas, and involvement into organizational initiatives * Any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this organization. Knowledge, Skills and Abilities: * Excellent verbal and written communication skills. * Ability to process and handle confidential information with discretion. * Strong attention to detail and accuracy. * Ability to work independently and/or in a collaborative environment. * Ability to communicate with empathy and sensitivity, addressing patient concerns with professionalism and understanding. * Ability to de-escalate difficult situations * Ability to be flexible and positive in a continuously changing environment * Excellent computer skills, including Word, Excel, or other Microsoft products Qualifications Minimum Education: * High School Diploma or equivalent Minimum Experience: * 2 years Experience working in customer service, health care, and/or service recovery * Bilingual in Spanish Required
    $29k-36k yearly est. Auto-Apply 29d ago
  • Registrar

    Jarrell ISD (Tx

    Patient access representative job in Jarrell, TX

    Clerical Support/Registrar Additional Information: Show/Hide 210 Work Days Starting Salary- $20/Hour Primary Purpose: Responsible for maintaining student academic records at the campus level under minimal supervision. Process student enrollment, transfers, and withdrawals for the campus. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to maintain accurate and auditable records. Ability to use software to develop or maintain spreadsheets and databases and do word processing Proficient keyboarding and file maintenance skills. Basic math skills Strong organizational, communication, and interpersonal skills Bilingual preferred but not required. Experience: 2 years of clerical experience. Attachment(s): * Registrar.pdf
    $20 hourly 11d ago
  • Registrar

    Manor Independent School District (Tx

    Patient access representative job in Manor, TX

    Primary Purpose: Assist counselors to register new students and maintain student records. Assist students to register and prepare appropriate diploma plan. Education/Certification: High School diploma or GED Special Knowledge/Skills: * General knowledge of curriculum and requirements for graduation * Ability to work well with parents, students, and the general public * Ability to use personal computer and software to develop spreadsheets, databases, and do word processing * Proficient typing, keyboarding, and file maintenance skills * Effective organizational, communication, and interpersonal skills Minimum Experience: One to three years of secretarial experience, preferably in public education environment Essential Job Functions: * Register incoming students. * Prepare and distribute gold cards, student identification cards, bus passes, and parking stickers. * Prepare requisitions, correspondence, and course description manual using typewriter or personal computer. * Prepare senior grade-point averages and enter student grades into computerized files using a personal computer. * Complete records request. * Compile, maintain, and file all reports, records, and other documentation. * Coordinate grade reporting process. Including verification and correction of grades and preparation and distribution of report cards and progress reports. * Maintain confidentiality * Report to work in a timely manner according to assigned schedule. * Perform other duties as assigned by the supervisor or other administrator that are consistent with the general requirements and qualifications for the position. Professional Conduct: * Maintain professional interactions with staff, parents, community and visitors. * Demonstrate the ability to remain calm and withstand pressures. * Demonstrate flexibility to change in routine and adapt quickly to changing situations. * Demonstrates respect, courteous to peers and visitors and assists fellow workers willingly. * Demonstrates principles of the Manor ISD People Experience. Supervisory Responsibility: None Equipment used: Personal computer and peripherals; standard instructional equipment Working Conditions The working conditions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Mental Demands: Maintain emotional control under stress Work with frequent interruptions Physical Demands: Lifting (15-44 pounds) Carrying (15-44 pounds) Sitting Standing Bending/Stooping Kneeling Pushing/Pulling Repetitive hand motions Keyboarding/mouse Speaking clearly Hearing Environmental Factors: Work inside/outside Exposure to noise Work prolonged or irregular hours
    $29k-41k yearly est. 40d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Georgetown, TX?

The average patient access representative in Georgetown, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Georgetown, TX

$31,000
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