Patient access representative jobs in Hamburg, NY - 269 jobs

The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues. Essential Job Functions (Duties/Responsibilities) This position will have the following duties and responsibilities, including but not limited to: Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements. Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations. Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements. Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance. Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions. Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues. Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary. Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems. Assist with insurance related reporting to investors and auditors. Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information. Meets weekly productivity goals and standards as outlined by their direct supervisor. Maintains a minimum internal accuracy score of 95% on all assigned reviews. Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party. Process and review insurance endorsements and notices of cancellation and non-renewal. Process and review insurance for loans involved in securitization. Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues. Qualifications Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred Experience: 3+ years' experience in Commercial Lines Insurance preferred Knowledge/Skills/Abilities: Ability to work as a part of a team, while providing a strong individual contribution Excellent attention to detail, judgment, flexibility, accountability and dependability Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance Demonstrated ability to read commercial insurance policies and determine the coverage provided therein Excellent communication skills, written and oral, through all levels of the organization Strong time management and organizational skills for prioritizing multiple assignments Ability to work in a fast-paced environment with strict deadlines Intermediate Microsoft Office skills Travel: None Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits. We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.

Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen's Center for Behavioral Health. They will collaborate with and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative: * Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient * Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols * Checks in/out patients into EMR; Verifies all patient demographics and healthcare personal information * Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; Identifies co-managed patients * Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings Qualified Candidate will have a high school diploma. Must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred). Attention to detail and computer efficiency required. Experience with EMR (Electronic Medical Records) systems strongly preferred. Excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential . Job Type: Full-time Required education: HS Diploma or GED Preferred experience: Working in EMR systems; Bilingual (English/Spanish) candidates strongly encouraged to apply What Evergreen Health Offers You: * Multiple comprehensive medical health insurance plans for you to choose from * Dental and Vision coverage at no cost to you * Paid Time Off package that equals 4 weeks of time in your first year * 403b with a generous company match * Paid parking or monthly metro pass * Professional development opportunities * Paid lunch breaks

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays! SOME OF THE JOB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance(no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning &Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Schedule: Monday- Friday, 8:00am - 4:30pm or 8:30am - 5:00pm Responsibilities of Position: Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers Demonstrate the ability to remain calm and respectful when dealing with all callers Demonstrate the ability to work well with high call volumes Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent Ability to collaborate with coworkers and be a team player Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual Transfer telephone calls to appropriate locations, departments and personnel within the organization Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs Create and update patient accounts with demographic and insurance information Confirm and cancel patient appointments for all specialties and multiple ancillary services Schedule neurology appointments Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed Possess an understanding of insurance participation, co-pays, and deductibles Maintain strict confidentiality of all patient information Page on call provider for hospital consult requests Work with support staff to provide external providers with immediate access to Dent providers for emergent requests Completes clerical duties in a time efficient manner as set forth by the Manager Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs Meet or exceed key performance indicators Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations Meet or exceed expectations on monthly call grading Actively participate in ongoing training and development in a professional manner. Participate in weekly team huddle and monthly team meeting Demonstrate the ability to review and discuss performance with the Manager Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care Performs other duties as assigned or requested Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: Ability to maintain strict confidentiality Good verbal communication, interpersonal and telephone skills Good working knowledge of medical terminology Good planning, organizational, and problem solving skills Ability to work independently or within a team environment Willing and able to work overtime as required to meet operational needs and perform all duties Availability for departmental meetings, which may require reporting early and staying late Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines Preferred Experience 1-year experience in a call center or customer service environment Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri 8:00am-4:30pm or 8:30am - 5:00pm 40 hours/week

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Hourly Pay Rate: $19.00 Shift: Monday-Friday The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner. • Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage. • Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed. • Collects co-payments as required. • Obtains patient referrals and prescriptions for all services within the department. • Coordinates external referrals. • Contacts patients, as necessary, to communicate appointment dates and times. • Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services. • Obtains pre-approval / authorization from insurance company, when required. • Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations. • Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested. • Maintains accurate patient attendance records in Electronic Health Record System. • Maintains a thorough understanding of all the technical aspects of the PSR position. • Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time. • Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR. • Adheres to People Inc. plan-wide policies on patient confidentiality. • Supports changes and new programs to improve patient care, service, and staff morale. • Performs other duties as assigned. TEAM FUNCTIONS AND RESPONSIBILITIES: • Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis. • Works to incorporate new information/skill and responsibility into performance. • Promotes a positive image of the department and agency. • Initiates and problem solves utilizing available resources within level of responsibility. • Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner. • Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation. • Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements. • Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education. • Plans time off in advance and manages PTO according to department guidelines. MINIMUM QUALIFICATIONS: • High School Diploma/GED • 1 year of related experience • Ability to read and write. • Ability to handle multiple tasks simultaneously. SUPERVISORY RESPONSIBILITY: • This job has no supervisory responsibilities. What we offer: Competitive pay and shift differentials Paid training (no prior experience required) Health, dental, and vision insurance Generous paid time off (PTO) 401(k) retirement plan with employer match Opportunities for career growth within the organization Supportive team environment that values your contributions

Job Description Our office, Precision Endodontics - West Seneca, is seeking a part time Patient Care Coordinator to join our busy specialty practice. You will also expand your professional network by traveling to our Williamsville location as needed. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday Will travel to Williamsville location as needed. As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16-$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Join General Physician, P.C. - Your Gateway to a Fulfilling Nursing Career! Are you a Patient Communication Representative (PCR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PCRs to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Location: Buffalo, NY Position Type: Full-time, First Shift Why General Physician, P.C.? Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to manage call volume and provide support to the service lines by acting as a liaison for patients and the different medical entities through a variety of clerical and administrative tasks. Answer incoming calls and determine where to refer the patient within the service line. Enter patient information, schedule appointments, and document interaction in the EMR system. Identify calls that need to be escalated to clinical staff or management and route them appropriately in a timely manner. Document medication refill and test result requests. Manage incoming mail and fax bins in accordance with company policy. Collaborate with other applicable services to ensure coordination of care. Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by management. The Experience and Education you will need: High school diploma or GED required; two-year college degree preferred 2 - 4 years' experience in a medical office, call center or customer service environment preferred Knowledge of insurance and medical terminology Strong written and verbal communication skills with the ability to utilize a computer program Ability to multi-task and handle a high volume of patient calls in a fast-paced environment. Join General Physician, P.C., and make a difference in the lives of patients while advancing your career! * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget. (IND123)

Full-time opportunity for a friendly and organized person to work with a medical office. Must be able to cover the phone lines and greet patients. A minimum of one year of experience in a medical office is required

Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part-Time 10-15/hrs weekly - Great opportunity for college students! Closed Sunday and all major holidays Pay Range $17-$20/hr Depending on Experience What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra Powered by JazzHR slap BQfh93

Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect. Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. Follow TCC's policies and procedures Participates in the maintenance of a clean and safe environment. Remains calm and continues to work effectively in stressful situations. Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. Must plan one's own work such that it is accomplished in the allocated time. Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. Identify outreach and financial opportunities within the community (ie, school, senior, employer) On Occasion attends/conducts community/TCC events, forums, presentations Adheres to the Smoke Free Environment policy. Performs other duties as assigned Education/Skills/Qualifications: High School diploma or equivalent Must have computer knowledge, Microsoft Excel and Word Associate degree from an accredited school is preferred Excellent interpersonal and communication skills One year of work experience in an organization performing duties Computer competency Bilingual in Spanish helpful Correct English usage, grammar, and spelling Basic math skills Operate office equipment. Ability to learn office methods, rules and policies Ability to interact effectively and in a supportive manner with persons of all backgrounds Understand and carry out verbal and written instructions Perform arithmetic calculations Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to use sound judgment and independent thinking Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community Valid driver's license Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Mosaic Health Mt Morris has an immediate opening for a Patient Access Associate to provide compassionate customer service for a diverse patient population. Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms, and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position.

The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction through inbound and outbound calls. During award letter delivery, the incumbent will review financial aid student files for accuracy Customer Service, Customer Service Representative, Financial, Representative, Computer Tech, Retail, Education

Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen's Center for Behavioral Health. They will collaborate with and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative: Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols Checks in/out patients into EMR; Verifies all patient demographics and healthcare personal information Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; Identifies co-managed patients Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings Qualified Candidate will have a high school diploma. Must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred). Attention to detail and computer efficiency required. Experience with EMR (Electronic Medical Records) systems strongly preferred. Excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential . Job Type: Full-time Required education: HS Diploma or GED Preferred experience: Working in EMR systems; Bilingual (English/Spanish) candidates strongly encouraged to apply What Evergreen Health Offers You: Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance(no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning &Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Schedule : Monday- Friday, 8:00am - 4:30pm or 8:30am - 5:00pm Responsibilities of Position: Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers Demonstrate the ability to remain calm and respectful when dealing with all callers Demonstrate the ability to work well with high call volumes Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent Ability to collaborate with coworkers and be a team player Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual Transfer telephone calls to appropriate locations, departments and personnel within the organization Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs Create and update patient accounts with demographic and insurance information Confirm and cancel patient appointments for all specialties and multiple ancillary services Schedule neurology appointments Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed Possess an understanding of insurance participation, co-pays, and deductibles Maintain strict confidentiality of all patient information Page on call provider for hospital consult requests Work with support staff to provide external providers with immediate access to Dent providers for emergent requests Completes clerical duties in a time efficient manner as set forth by the Manager Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs Meet or exceed key performance indicators Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations Meet or exceed expectations on monthly call grading Actively participate in ongoing training and development in a professional manner. Participate in weekly team huddle and monthly team meeting Demonstrate the ability to review and discuss performance with the Manager Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care Performs other duties as assigned or requested Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: Ability to maintain strict confidentiality Good verbal communication, interpersonal and telephone skills Good working knowledge of medical terminology Good planning, organizational, and problem solving skills Ability to work independently or within a team environment Willing and able to work overtime as required to meet operational needs and perform all duties Availability for departmental meetings, which may require reporting early and staying late Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines Preferred Experience 1-year experience in a call center or customer service environment Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.

Our office, Precision Endodontics - West Seneca, is seeking a part time Patient Care Coordinator to join our busy specialty practice. You will also expand your professional network by traveling to our Williamsville location as needed. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday Will travel to Williamsville location as needed. As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16-$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part-Time 10-15/hrs weekly - Great opportunity for college students! Closed Sunday and all major holidays Pay Range $17-$20/hr Depending on Experience What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra

Job Description Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect. Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. Follow TCC's policies and procedures Participates in the maintenance of a clean and safe environment. Remains calm and continues to work effectively in stressful situations. Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. Must plan one's own work such that it is accomplished in the allocated time. Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. Identify outreach and financial opportunities within the community (ie, school, senior, employer) On Occasion attends/conducts community/TCC events, forums, presentations Adheres to the Smoke Free Environment policy. Performs other duties as assigned Education/Skills/Qualifications: High School diploma or equivalent Must have computer knowledge, Microsoft Excel and Word Associate degree from an accredited school is preferred Excellent interpersonal and communication skills One year of work experience in an organization performing duties Computer competency Bilingual in Spanish helpful Correct English usage, grammar, and spelling Basic math skills Operate office equipment. Ability to learn office methods, rules and policies Ability to interact effectively and in a supportive manner with persons of all backgrounds Understand and carry out verbal and written instructions Perform arithmetic calculations Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to use sound judgment and independent thinking Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community Valid driver's license Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a Front Desk Coordinator, you'll have an important role in the patient experience at Neighborhood. About the Role: You'll have responsibilities that include patient intake, checkout, and assisting the Practice Managers in monitoring patient flow and work quality. Carries out front desk customer service and coordination of front desk staff assignments Coordinates patient registration, check-in, and check-out Initiates escalation plan when customer service issues arise Prepares staff schedules and updates timecards in support of Assistant Practice Manager Hourly Rate: $22.25 per hour based on a full-time, 40 hour work week. You will be primarily based at our Mattina location, 300 Niagara St. in Buffalo. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a Front Desk Coordinator: High school diploma or equivalent required. Additional formal training or on-the-job training required. No experience required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $22.25 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.