Patient access representative jobs in Hemet, CA - 824 jobs
All
Patient Access Representative
Patient Representative
Patient Service Specialist
Registration Coordinator
Insurance Verification Representative
Customer Service Representative
Patient Administration Specialist
Patient Advocate
Patient Care Coordinator
Airline Customer Service Representative in ONT Airport - Starting Pay $20/hr or $21/hr with Airline Experience | Part Time Opportunity (ONT CSA 2025)
Hallmark Aviation Services 4.3
Patient access representative job in Ontario, CA
Looking for ways to supplement your income with a part-time opportunity?
Hallmark Aviation is seeking CUSTOMER SERVICE REPRESENTATIVES to provide Exceptional service
to our WORLD CLASS International Airline at ONT airport.
Perform a broad range of duties depending on location and service demands while delivering a high-quality product
Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
Constant passenger & crew interaction
Operate jet bridge
Resolve issues with flight activity to ensure on-time departure
Some cash handling transactions, manifests, and labeling
Skills
Common sense and organized
Mental capacity to make quick and rational decisions
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a fast-paced environment
Bilingual speakers needed.
Environmental Conditions:
* Involves continuous people interaction and exposure to aircraft sounds
Required Skills
Basic Requirements
At least 18yrs old, with a High School Diploma or G.E.D.
English proficient, other languages may be required
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures
Starting pay $20/hr or $21/hr with Airline Experience
$20-21 hourly 5d ago
Looking for a job?
Let Zippia find it for you.
Patient Care Coordinator - Surgery
Bluepearl 4.5
Patient access representative job in Irvine, CA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is seeking an experienced Surgery Patient Care Coordinator to join our state-of-the-art emergency and specialty hospital.
Payband: $21 - 30.30/Hr
Are you committed and passionate about enriching lives through remarkable care for pets?
Do you thrive in a fast-paced, dynamic, and rewarding work environment?
Are you a team player who enjoys working together on a team to provide quality care for pets?
If you answered "yes" to these questions, then we want to hear from you.
As a Patient Care Coordinator, you will act as a liaison between the front and back of the hospital by facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff, triaging medical phone calls, coordinating client/doctor communication, and performing visit follow-up calls. Evening, weekend, and holiday work across both locations may be required as part of the normal workweek.
As the Patient Care Coordinator, you will:
Monitor the waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time/patient status
Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times
Coordinate patient flow between multiple specialties
Manage Cornerstone hospital census
Facilitate discharge appointments for all services
Perform patient discharges in coordination with the technical team
Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges
Check doctor message bin and triage messages for doctors; facilitate solutions for clients
Receive and address patient care telephone calls from the general public
Call previous day's clients for follow-up feedback for both locations
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.
$21-30.3 hourly Auto-Apply 5d ago
Lead Patient Access Representative
San Antonio Regional Hospital 4.3
Patient access representative job in Upland, CA
Under supervisory direction, the Lead serves as a department resource to registration and financial counseling staff, leads by example and pursues goals under the direction of management. The Lead demonstrates outstanding registration, communication and teamwork skills.
MINIMUM QUALIFICATIONS
Education: High School Diploma or GED preferred.
Experience: Two years previous work-related experience in a physician, medical office and/or hospital registration and/or financial counseling setting with insurance verification, collections and/or billing required. Leadership and/or Supervisory experience and college degree or other evidence of continuing education is preferred.
Knowledge and Skills: Attention to detail, excellent verbal and written communication skills with an ability to communicate effectively and tactfully with staff, patients/guarantors, insurance companies, physicians and all others. Ability to follow directions as outlined and comprehend complex issues. Good English speaking skills, spelling, reading and mathematical skills. Strong computer skills to include Microsoft Office. Ability to work independently and exercise independent judgment at times of need. Mature, dependable and conscientious. Maintains confidentiality at all times. Bilingual preferred.
Equipment: Use of computers, with the ability to utlize a variety of software programs as needed. Also ten key, copy machine, fax machine and credit card device.
Physical Requirements: Must be able to perform the essential physical requirements of the job.
PAY RANGE
$23.40- $32.18
The posted pay range reflects the lowest to highest pay that was available for this position at the time of posting and may be subject to change. Salary offers are determined by candidate's relevant experience and skills. For per diem positions, a standard rate is used based on market data and not the candidate's individual experience.
$23.4-32.2 hourly Auto-Apply 28d ago
Patient Intake Representative
Mindlance 4.6
Patient access representative job in Corona, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy.
Additional Information
For any queries please call me @ ************.
$33k-39k yearly est. 60d+ ago
Patient Access Representative II Per Diem - Variable
Astrana Health
Patient access representative job in Tustin, CA
Department
8560-Admitting
Employment Type
Part Time
Location
14662 Newport Ave, Tustin, CA 92780 ("HOSPITAL")
Workplace type
Onsite
Compensation
$28.00 / hour
Reporting To
Roberto Favela
What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
$28 hourly 37d ago
Access Specialist - DMH
Healthright 360 4.5
Patient access representative job in Pomona, CA
Prototypes offers residential and outpatient substance use disorder (SUD) treatment and mental health services. Prototypes is a leader in the field of SUD and Mental Health services community mental health, and criminal justice treatment. Prototypes installs hope that recovery is possible. This position is for our residential and outpatient co-occurring substance use and mental health treatment program. This position is for our ACCESS department which assist candidates in finding appropriate treatment, managing wait lists, and providing follow up.
Key Responsibilities
Respond to all phone, web, and walk in inquiries about all programs offered across campus, as well as programs offered at other locations.
Collaborate with community agencies to ensure access to treatment.
Complete brief screenings to ensure candidate is referred to appropriate care.
Verify insurance and other eligibility for all prospective clients.
Track and document pre- admissions paperwork, provide information for intake appointments, create client profiles, and input information into EHR.
Manage waitlists across multiple programs.
Maintain program trackers by inputting all internal and external referrals, verifying and tracking eligibility, and scheduling appointments.
Conduct follow-up calls to former clients to assess ongoing need and ensure contract compliance.
Complete and monitor daily call and access logs per funder requirements.
Provide live coverage of phone lines during business hours to provide appointments and referrals.
Maintains frequent communication with the treatment team and engages in regular consults.
Education and Knowledge, Skills and Abilities
Preferred experience working front desk/reception/back office in a medical, mental health or drug treatment facility.
Bilingual: Spanish preferred.
Experience working with homeless, mentally ill, and substance using clients.
Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status.
Tag: IND100.
$32k-36k yearly est. Auto-Apply 60d+ ago
Patient Access Representative
Patient Access/Admitting
Patient access representative job in Redlands, CA
Under direct supervision of the PatientAccess Manager, this position is responsible for the registration of patient accounts and maintaining cordial patient relations.
Ability to meet all job & physical requirements as outlined in job description or as agreed through a work place accommodation.
EDUCATION/TRAINING/ EXPERIENCE:
One-year experience in a hospital Admitting/Emergency Department environment, preferred.
High School diploma or equivalent required.
Customer service and Computer skills experience required.
CERTIFICATIONS/LICENSES:
Managing Assaultive Behavior (MAB) certification required within 6 months of hire.
$33k-42k yearly est. 6d ago
Patient Access Representative
Ahmc Healthcare Inc. 4.0
Patient access representative job in Riverside, CA
PatientAccessRepresentative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered.
Qualifications
* 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred.
* Knowledge of medical terminology.
* Ability to type with accuracy.
* High school diploma or general education degree (GED) required.
* Bilingual preferred.
* Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Patient access representative job in Oceanside, CA
Profound Research:Profound Research seeks to drive clinical innovation by partnering with community physicians to offer clinical research as a therapeutic option to their patients. Profound enables providers with the right people and tools to launch clinical research operations, often for the first time, to offer new care pathways to patients. Profound Research is looking to grow its energetic team inspired by changing how patients and providers engage in clinical research. Our Mission: Improving Lives by Providing Advanced Therapeutic Options Our Vision: Creating the Absolute Best Patient-Physician Experience in Clinical Research Our Values: Compassion: We value the patient-physician relationship above all else and are committed to a service-oriented approach to all interactions.
Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues.
Solution Orientation: We are relentlessly positive, and we communicate directly to efficiently identify and implement effective solutions. Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards.
Profound Ethos o Physicians are the Vanguard o All Decisions Improve Patient Care o Never Compromise Quality
Why this Role Exists: The Embedded Patient Recruitment Specialist should exhibit a platinum level of customer service, acknowledging and greeting patients with a smile, eager to answer questions and exhibiting an unparalleled attention to detail, while maintaining thorough data records.
The Embedded Patient Recruitment Specialist is involved with all aspects of patient recruitment from initiating advertising, chart screening, through initial patient contact to scheduling for first visits or follow up visits. This position is embedded in a clinical trial site and reports to an offsite manager, Senior Director of Patient Recruitment & Engagement. It is important that this person is able to function as part of a team that is dispersed across the nation, while also building comradery with the research teams at sites in the greater Detroit metro area.
Responsibilities-As the first point of engagement with patients, create a customer service experience filled with empathy, compassion, and kindness.
-Available to place outbound recruitment calls to patients interested in participating in clinical research.
-Available to respond to/answer inbound recruitment calls from patients interested in participating in clinical research, within 24-48 hours.
-Accurately complete study pre-screening and screening checklist. Drive enrollment and retention
-Interact with potential clinical trial participants to recruit, assess eligibility criteria, determine patient/subject availability, and coordinate appointments
-Demonstrate knowledge of clinical research protocols including inclusions/exclusions.
-Demonstrate knowledge of effects and side effects of
-Demonstrate knowledge of Good Clinical Practices and FDA regulations.
-Demonstrate knowledge of Profound Research's Policies and Procedures.
-Obtain and maintain potential outreach targets, by therapeutic area, before study starts
-Drive patient enrollment and retention.
-Maintain proficiency within CTM system: database maintenance, patient scheduling, and patient screening logs.
-Maintain up-to-date data entry across all platforms and databases
-Adept at using third party platforms for reviewing and addressing inbound patient leads (i.e., Trial Partners)
-Communicate with Senior Director of Recruitment & Engagement, Clinical Research Site Managers/Directors, Study Coordinators, and support staff regularly with status reports
-Maintain records of study advertising responses by individual study
-Occasional attendance at community events (screenings, etc.), health fairs or events to promote Profound Research Requirements-Telecommunications/call center experience
-Telephone presence and elite customer service etiquette: while performing regular duties, it is regularly required to talk on the phone all
-Comfortable with medical terminology
-Comfortable with basic data input: use of a computer to complete telephone logs and other data entry
-Sales experience Preferred Qualifications-Associate degree Travel Requirements-Occasional travel may be required in this position (less than 1 week per year)
Why Join Profound Research? · Flexible PRN scheduling that works with your availability· Exposure to diverse therapeutic areas and cutting-edge treatments· Supportive team environment with comprehensive training· Opportunity to make a direct impact on patientaccess to innovative therapies· Professional development in the growing field of clinical research
$33k-42k yearly est. Auto-Apply 47d ago
Patient Registration Rep
Common Spirit
Patient access representative job in San Bernardino, CA
Job Summary and Responsibilities As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicated.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
* Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
Job Requirements
Required
* High School Graduate or GED
* A minimum of 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
* Experience in requesting and processing financial payments.
Where You'll Work
Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 347-bed, acute care, nonprofit, community hospital located in San Bernardino, California. Known for its programs in maternity care and pediatrics, behavioral health and long-term subacute care for adults and children, the hospital also includes inpatient and outpatient surgery. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit here ************************************************************ for more information.
One Community. One Mission. One California
$33k-42k yearly est. 3d ago
Patient Registration Rep
Commonspirit Health
Patient access representative job in San Bernardino, CA
Where You'll Work
Founded in 1910, Dignity Health - Community Hospital of San Bernardino is a 347-bed, acute care, nonprofit, community hospital located in San Bernardino, California. Known for its programs in maternity care and pediatrics, behavioral health and long-term subacute care for adults and children, the hospital also includes inpatient and outpatient surgery. The hospital shares a legacy of humankindness with Dignity Health, one of the nation's five largest health care systems. Visit here ************************************************************ for more information.
One Community. One Mission. One California
Job Summary and Responsibilities
As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.
Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.
Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
Properly identifies the patient to ensure medical record numbers are not duplicated.
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement.
Job Requirements
High School Graduate or GED
A minimum of 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
Experience in requesting and processing financial payments.
$33k-42k yearly est. Auto-Apply 4d ago
Registration Coordinator - Lead
Rancho Health MSO, Inc.
Patient access representative job in Menifee, CA
Job Description
The Registration Coordinator oversees the efficient progression of patients through a predetermined schedule of appointments. This involves greeting patients, verifying insurance, completing necessary paperwork, and addressing any inquiries. The primary goal of registration is to enhance the check-in/out experience for patients, making it as pleasant and streamlined as possible.
Leads play a crucial role in assisting patients by providing information, services, and support. Their responsibilities can encompass both clinical and administrative tasks depending on the role, such as aiding physicians with patient care and managing various clerical, environmental, and organizational duties. These can range from ensuring the security of medical records to maintaining medical supplies and performing preventive maintenance on equipment to ensure its proper functioning. The ideal Lead must possess exceptional organizational skills, work well within a team, and be able to effectively manage multiple priorities in a fast-paced medical office. Flexibility to work in different locations, as needed, is also required.
Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must warmly welcome patients and visitors to the office by greeting and acknowledging them upon entrance.
Answer and direct multiple phone lines in a timely manner, including checking voicemails throughout the day.
Processes patient payments correctly via either credit card or by cash and balance cash drawer daily.
Schedule, reschedule and confirm patient appointments.
Work within multiple websites to verify insurances for patient appointments.
Assist with patients checking out after appointment with provider, scheduled follow-up appointments, hand out any paperwork that the patient needs such as labs, orders, etc.
Manage assigned task lists.
Work as a team with other co-workers to complete tasks.
Updates and/or verifies all demographics and necessary paperwork before a patient is seen.
Endeavors to keep patients on schedule and communicates with the back-office regarding delays.
Assists ill or distraught patients as necessary.
Troubleshoots problems or requests of patients.
Maintains reception area and waiting room area in a neat and orderly condition.
Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration.
Any other duties or responsibilities the front office staff may be assigned.
Lead responsibilities:
Precept new employees using the provided orientation check list.
Meet with the Office Manager weekly during precepting period to review weekly checklist and the new employee's progression.
Manage patient complaints if Office Manager is not on site.
Ensure the office is clean and organized.
Participate in the organization and help lead any necessary or advised training sessions.
Participate in planning, creating, and implementing new workflows related to role.
Participate in the review of current training materials and recommend improvements and changes related to role.
Be the point person for questions related to the role for others when the Office Manager is not available.
Excellent leadership and motivational skills.
Ability to plan, manage time and multitask effectively.
Auditing Quality Control logs and Vaccine Inventory (MA only).
Must be in good standing with no verbal, written or final corrective actions in the past 12 months.
Ability to maintain confidentiality.
Demonstrates Ranch Health's mission and values and leads by example.
Manages office safety incidents when the office manager is not available. This includes patients, employees and providers.
Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required.
Minimum Education required:
High school graduate or equivalent (GED).
Minimum Experience Required:
At least 2 years' experience within the company with excellent citizenship.
Excellent attendance history.
Successful completion of a medical front office program or on the job training with an emphasis on customer service.
Minimum Knowledge and Skills Required:
Bilingual Spanish is preferred.
Understanding of principles and practices of the organization, planning, records management, and general administration.
Dependability, adaptability, and confidentiality are necessary attributes.
Ability to communicate effectively and congenially with patients and staff members in person, via email and over the phone.
Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members.
Ability to accept supervision and feedback.
Basic office skills such as typing, transferring calls, faxing, etc.
Organizational and problem-solving skills.
Ability to work on the computer for long stretches of time.
Ability to navigate and accurately input within the EMR system.
Ability to accept supervision and feedback.
Must be available M- F; hours based on business needs.
$41k-63k yearly est. 14d ago
Patient Access Representative I - OC
Aa067
Patient access representative job in Irvine, CA
PatientAccessRepresentative I - OC - (10033439) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.
Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
As a successful candidate, you will:The PatientAccessRepresentative I is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers.
This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments.
This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments.
The PatientAccessRepresentative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative.
Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met.
Additional duties include, but are not limited to: physician to patient communication and serving as an information resource.
Registration and Scheduling:Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments.
Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital.
Create pre-registration record and links pre-registration record to scheduled appointments.
Proactively coordinates appointments with other functional areas.
Maintains department productivity, accuracy, and quality assurance standards while performing these duties.
Ensure data is entered accurately for all patient demographic and insurance information.
Completes all required legal documents and obtains and scans all other related documents.
Performs cash collection functions, patient pricing estimates, ETC admission.
Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation.
Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management.
Provides patients with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable.
Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of accounts.
Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process.
Provides Financial Assistance applications to all uninsured patients.
Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by MedicareAssures that the correct pre-registration visit encounter type is linked to the scheduled appointment.
Creates a request for authorization of service if applicable.
Send orders for diagnostic tests to appropriate department.
Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing.
Customer Service:Ensure a high level of customer service by greeting, being a resource to patients and visitors.
Serve as a liaison between patients and support staff.
Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization.
Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure.
Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service.
Maintain composure when dealing with difficult situations and responding professionally.
Independently recognize a high priority situation, taking appropriate and immediate action.
Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines.
Quality AssuranceMaintains appropriate level of productivity and accuracy for work performed based on department standards.
Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis.
Miscellaneous Duties:Performs other departmental duties as assigned, such as answering and making phone calls, managing incoming/outgoing faxes, organizing and filing departmental documents, inventorying supplies, data entry, etc.
Performs other related duties as assigned or requested.
Qualifications Your qualifications should include: High School or equivalent One year in a high-volume Customer Service related field with direct interaction with customers.
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Primary Location: United States-California-IrvineJob: Call Center OperationsWork Force Type: OnsiteShift: DaysJob Posting: Jan 21, 2026Minimum Hourly Rate ($): 22.
731000Maximum Hourly Rate ($): 30.
228000
$33k-42k yearly est. Auto-Apply 1d ago
Insurance Verification Representative
Rezolut
Patient access representative job in Chino Hills, CA
Job DescriptionProvidence Rezolut Imaging Company, is looking for an Insurance Verification Representative to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes.
We provide high-quality, cost-effective, fixed-site outpatient diagnostic imaging as well as mobile imaging and health services. In each of our regions, we are the best in radiology, offering all radiology services!
Job Duties:
- Verify insurance coverage and eligibility for patients in a RADIOLOGY office setting
- Communicate with insurance companies to obtain necessary information and resolve any discrepancies
- Update patient records with accurate insurance information
- Explain insurance benefits and coverage to patients
- Assist patients with understanding their financial responsibilities and payment options
- Collaborate with dental office staff to ensure accurate billing and claims submission
Qualifications:
- Previous experience working in a dental office or healthcare setting preferred
- Knowledge of dental insurance plans and terminology
- Strong attention to detail and accuracy in data entry
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software for insurance verification
Job Type: Full-time
Salary: $21.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
$21-25 hourly 27d ago
Bilingual Patient Financial Advocate
Firstsource 4.0
Patient access representative job in Oceanside, CA
Hours: Tuesday-Saturday 10am-630pm
Pay Range: $19 - $21 hourly
Must be bilingual with English and Spanish
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$19-21 hourly 60d+ ago
Records and Registration Coordinator
Claremont McKenna College 4.3
Patient access representative job in Claremont, CA
Equal Opportunity and Nondiscrimination Statement
In addition to its commitment to a harassment-free educational and working environment, the College is an equal employment opportunity employer. The College is committed to a policy of equal employment opportunities for all applicants and employees and complies with all applicable state and federal laws on the matter. The College does not unlawfully discriminate on the basis of race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other category protected by law. The College also prohibits the harassment of any employee on any of these bases.
Location:
Claremont, CA
Job Posting Title:
Records and Registration Coordinator
Job Details and Requirement:
BASIC FUNCTION:
The Records and Registration Coordinator performs a wide range of functions related to student services such as the first line of support for registration, general email account responsibility, and phone and front counter supervision. The Records and Registration Coordinator answers student, faculty, staff, and alumni queries pertaining to College policies, particularly regarding records and registration; conducts end-user testing of various office systems; enters, maintains, and validates the accuracy of historical and contemporary academic data; troubleshoots technical issues; assists with new systems implementations; and assists with a broad range of technical and administrative tasks. The Records and Registration Coordinator provides quality assurance and technical support for the Office of the Registrar. The Records and Registration Coordinator is responsible for processing, scanning and indexing all student forms. This position also provides administrative support for placing orders and tracking invoices, maintenance of supplies, and many other general office duties.
DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
Reporting to the Registrar and Assistant Vice President for Academic Affairs, the Records and Registration Coordinator works independently and collaboratively to perform the following essential duties and responsibilities:
Deliver positive, proactive service to Claremont McKenna College and The Claremont Colleges students, staff, and faculty, and to any members of the community seeking assistance from the office.
Process, scan, and index student forms (major change, advisor change, grade type change, address change, etc.), as well as index historical information and documents in document management system.
Ensure the accuracy of all electronic and hard copy records, particularly the data stored in the student information system (SIS) and OnBase through regular quality assurance review of electronic data, coordination of hard copy document maintenance in accordance with institute policies.
Manage Registrar email account, phone lines, and provide front desk support.
Closely monitor the Parchment e-transcript queue and fulfill orders as may be necessary, and resolve issues.
Assist with entering transfer credit, pre-matriculation, and study abroad work.
Support degree clearance processes and degree progress audits for commencement candidates to ensure on-time progress toward degree.
Ensure that the front office is prepared for upcoming events and deadlines.
Under the direction of the Assistant Registrars and Associate Registrars, prepare for enrollment periods by creating course sections, corresponding with students on leave, assigning registration appointments as necessary, and assisting with advisor clearance issues.
Assist the Associate Registrar and Registrar/AVP in ordering, proofing, and organizing diplomas.
Manage office supply inventory.
Oversee office equipment servicing as needed.
Manage and pay office bills.
Assist in the maintenance of office production calendar.
Maintain Disaster Roster preparedness and distribute class rosters.
Prepare data in the current student information system for data migration.
Coordinate special projects, tasks, and duties and provide assistance as assigned.
Provide support as needed to colleagues within the Office of the Registrar and across the other divisions to ensure the efficient, effective operations of student services at Claremont McKenna College.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
The successful candidate will also be able to perform the following essential functions:
Take and follow directions.
Work cooperatively with others.
Receive and respond appropriately to constructive criticism.
Display a positive attitude.
Balance multiple tasks and priorities.
Perform other essential duties and tasks specific to the position.
QUALIFICATION STANDARDS & SKILLS:
EDUCATION: Bachelor's degree, or equivalent combination of education and experience is required.
EXPERIENCE: Three years of experience in an administrative support role and customer service is required. A minimum of two years of higher education experience is preferred.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities.
Deploy professional technical skills, administrative support, and data input, in collaboration with colleagues, to best promote the College's strategic interests.
Input data accurately into the system used by the Registrar's Office.
Demonstrate effective, accurate and clear communication with excellent verbal, written, interpersonal, phone, and customer service skills.
Ability to manage competing priorities while retaining focus on team goals.
Intermediate computer skills, including a familiarity with a variety of software packages and basic computer programs (e.g., Microsoft Office 365). Proficient with technology. Interest and ability to learn and use new programs and technologies.
Enforce FERPA regulations and maintain confidentiality as required; advise constituencies on FERPA and college privacy restrictions.
Ability to maintain sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ability, gender identity, sexual orientation, and ethnic backgrounds of the Claremont McKenna community. Use of tact, discretion, courtesy, and patience in dealing with sensitive situations.
Prioritize and perform multiple projects and tasks, meet deadlines and timelines, respond to others in a timely manner, handle interruptions from students and incoming phone calls, and work both independently and as a collaborative member of the College with a high standard of integrity and ethics, in support of the College's strategic vision and the division's or department's annual goals.
Personal integrity and ability to interact successfully with various constituencies on campus.
Ability to work collaboratively as a member of the Registrar's Office as well as independently. Desire to be a team member on collaborative projects and implementation of new initiatives.
Curiosity, initiative, and a problem-solving mindset. Positive attitude and strong work ethic.
OTHER:
REQUIRED HOURS: The regular hours for this full time position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Regular hours may vary due to needs of the College or division.
CLASSIFICATION AND STATUS: This is a regular, full-time, 12-month, non-exempt, benefits-eligible position.
Supervisor - AB1825: No
Mandatory Reporter - CA Penal Code: Yes
Responsible Employee - Title IX: Yes
Campus Security Authority - The Clery Act: Yes
IPEDS Category Job Code: 25-2000/25-3000/25-9000 - Student and Academic Affairs and Other Education Services Occupations
PHYSICAL REQUIREMENTS: Sedentary (up to 10 lbs.)
PAY RANGE: The anticipated pay range $26.00-$28.00 per hour.
SUPERVISORY RESPONSIBILITY: None
REPORTS TO: This position reports to Registrar and Assistant Vice President for Academic Affairs
GROOMING AND APPEARANCE: Employees are expected to wear attire that is appropriate to the office or department in which they work.
BACKGROUND CHECK: The successful candidate will be required to undergo a full consumer background check. Employment is contingent on the satisfactory results of the aforementioned, in addition to compliance with the requirements cited in this .
ADA/OSHA: This defines the essential or fundamental job duties of this position. It is assumed that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title 1 of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
DISCLAIMER
: This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Duties and responsibilities can change and develop over time; accordingly the College reviews job descriptions on a periodic basis and may make changes of business necessity.
AT-WILL EMPLOYMENT
: Employment with the College is “at-will” meaning that the terms of employment may be changed with or without notice, with or without cause, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. There is no agreement express or implied between the College and you for continuing or long-term employment. While the College has every hope that employment relationships will be mutually beneficial and rewarding, employees and the College retain the right to terminate the employment relationship at will, at any time, with or without cause. The President is the only person who can modify or alter the at-will employment relationship.
Claremont McKenna College hires and promotes individuals on the basis of their qualifications, consistent with applicable state and federal laws, without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, genetic characteristic or information, military and veteran status, or any other characteristic protected by state or federal law. Inquiries may be directed to the Director for Human Resources, 528 N. Mills Avenue, Claremont, California 91711-4015, **************. All applicants must complete and submit an online application to be considered for an open position.
Employment is contingent upon new employee providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States, applicant's acceptability for positions requiring use of a college vehicle is contingent upon a driving record acceptable to the College's automobile liability insurance. Promotion from within is encouraged whenever qualified employees of Claremont McKenna College are available. Interested employees of the College are urged to contact the Office of Human Resources if qualified for any open position. Please do not contact departments directly.
Disability Accommodations
In compliance with applicable laws ensuring equal opportunities to qualified individuals with a disability, CMC will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual (applicant or employee) with a disability if the disability affects the performance of essential job functions, unless the accommodation results in an undue hardship for the College. Employment decisions are based on the merit and not an individual's disability.
An applicant or employee who requires an accommodation should contact the immediate supervisor and the Human Resources Office. If multiple accommodations are identified that do not pose an undue hardship for the College, the selection of an accommodation will be at CMC's discretion. To request disability accommodation for any part of the application or hiring process, please contact Human Resources at ************** or ********** for assistance.
$26-28 hourly Auto-Apply 39d ago
Patient Experience Specialist
East Valley Community Health Center, Inc. 3.7
Patient access representative job in Pomona, CA
Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
The Patient Experience Specialist position will ensure our patients receive highly empathetic and satisfactory healthcare service. Serving as liaison with clinical operations to understand needs, facilitate improvements and lead to engagements that are optimal for both the patient and East Valley. Providing a strong dedication to service recovery and patient retention. Providing patient support to optimize their healthcare journey with East Valley Community Health Center.
Position Responsibilities and Functions:
Manage, review and ensure service recovery with East Valley's digital platform patient experience submissions and/or reviews
Responds to and communicates each unsatisfactory patient experience submission and review to the appropriate clinic manager and team members
Assesses patient or family questions and concerns and develops a plan to address needs
Interacts with patients/families/customers and utilizes feedback to improve and reinforce satisfaction
Collects data about patient care problems, prepares reports, analyzes trends, and reports information to appropriate departments for action
Collaborates with clinical and administrative colleagues for a stronger understanding of internal policies and procedures, to ensure feedback, complaints, and concerns are addressed
Collaborates with Risk Management when identifying patient issues that may put East Valley at risk
Provide constructive feedback and raise awareness of the patient experience to facilitate improvement and cultural change
Inspire and coach others to design and deliver the perfect experience to patient
Maintains patient confidentiality and privacy in all matters and fosters the same in others. Responsible for complying with HIPPA standards
Position Requirements and Qualification:
Bachelor's degree in public health, business administration, or related field of study preferred
2+ years in patient experience/service excellence/customer service
Use of excellent verbal and written communication skills to formulate appropriate responses
Represents the ability to be empathetic and provide problem solving techniques
Strong time-management, organization, and prioritization skills with the ability to multitask and meet multiple concurrent deadlines.
Strong process orientation, efficiency, collaboration, candor, openness and results oriented
Proficient in the use of personal computers, Microsoft Office 365 (including Outlook, Excel, Word, spreadsheets)
Comfortable working with diverse populations
Valid California Driver's License, reliable automobile, and proof of auto insurance
Bilingual English and Spanish (read, write, speak)
East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
$38k-46k yearly est. Auto-Apply 60d+ ago
Patient Services Specialist - Neurology
Providence Health & Services 4.2
Patient access representative job in Mission Viejo, CA
The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year Customer service, medical office, healthcare OR
+ 6 months Providence employee in Associate position
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 408045
Company: Providence Jobs
Job Category: PatientAccess
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 7520 NEUROLOGY CA PMHMV MISSION VIEJO MISSION MEDICAL PLAZA
Address: CA Mission Viejo 26800 Crown Valley Pkwy
Work Location: St Joseph Heritage-Urgent Care-Mission Viejo
Workplace Type: On-site
Pay Range: $24.00 - $30.29
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
$24-30.3 hourly Auto-Apply 4d ago
Patient Intake Representative
Mindlance 4.6
Patient access representative job in Corona, CA
Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy.
Additional Information
For any queries please call me @ ************.
$33k-39k yearly est. 23h ago
Patient Access Representative III - OC
Aa067
Patient access representative job in Irvine, CA
PatientAccessRepresentative III - OC - (10033120) Description Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.
Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Work Hours are Monday - Friday.
With a start time of no earlier than 8am and end time of no later than 6:30pm.
8 hour work day.
As a successful candidate, you will: This role is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers.
This role requires a high level of independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments.
This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments.
The PatientAccessRepresentative III is best defined as a highly independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative.
Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met.
Additional duties include, but are not limited to: physician to patient communication and serving as an information resource.
As a successful candidate, you will: Registration and SchedulingDemonstrates an in-depth understanding of the flow of the patient registration and scheduling process within the paper and electronic environments.
Registers, pre-registers, consents and schedule all patient appointment types, across the clinics, ancillary areas and hospital.
Creates pre-registration record and links pre-registration record to scheduled appointments.
Proactively coordinates appointments with other functional areas.
Maintains department productivity, accuracy, and quality assurance standards while performing these duties.
Ensures data is entered accurately for all patient demographic and insurance information.
Completes all required legal documents, and obtains and scans all other related documents.
Performs cash collection functions, patient pricing estimates, ETC admission.
Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation.
Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management.
Provides patient with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable.
Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of account.
Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process.
Provides Financial Assistance applications to all uninsured patients.
Screens ordered tests and communicate to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by MedicareAssures that the correct pre-registration visit encounter type is linked to the scheduled appointment.
Creates a request for authorization of service if applicable.
Sends orders for diagnostic tests to appropriate department.
Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing.
Customer ServiceEnsure a high level of customer service by greeting, being a resource to patients and visitors.
Serve as a liaison between patients and support staff.
Develop effective relationships with colleague, physicians, providers, leaders and other employees across the organization.
Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure.
Managing multiple, changing priorities in an effective and organized manger, under stressful demand while maintaining exceptional service.
Maintain composure when dealing with difficult situations and responding professionally.
Independently recognize a high priority situation, taking appropriate and immediate action.
Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalating issues that cannot be resolved in accordance with departmental guidelines.
Quality AssuranceMaintains appropriate level of productivity and accuracy for work performed based on department standards.
Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully performance duties on a day-to-day basis.
Qualifications Your qualifications should include: High School or equivalent.
Two years related experience registering and scheduling complex patient appointments in a clinic or hospital setting.
Medical terminology experience required.
Preferably: Two years front desk oncology practice experience.
EPIC electronic medical record experience preferred.
Additional Information:COH employees may apply for a transfer or promotion to job openings for which they meet the minimum qualifications if they meet the following criteria:Employed at COH in current role for at least one year, unless otherwise stipulated in an applicable collective bargaining agreement.
Are in good standing and have no current performance issues.
Primary Location: United States-California-IrvineJob: Call Center OperationsWork Force Type: OnsiteShift: DaysJob Posting: Dec 16, 2025Minimum Hourly Rate ($): 25.
781000Maximum Hourly Rate ($): 36.
093000
$33k-42k yearly est. Auto-Apply 1d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Hemet, CA?
The average patient access representative in Hemet, CA earns between $29,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Hemet, CA