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Patient access representative jobs in Killeen, TX - 303 jobs

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  • Customer Service Rep II

    AA2It

    Patient access representative job in Temple, TX

    Job Title: CSC Customer Service Rep II Pay Rate: $18/HR Competency checklists completed for both skill sets required at CR1 level: This includes answering phones for public and internal (employee, patient, visitor) customers: documentation and dispatch of work requests. Ability to assist in special projects. WHAT IS EXPECTED (ESSENTIAL FUNCTIONS): Proficient in ALL phone and work request dispatch responsibilities. Ability to fill in for CR 1's on any shift. Monitors environmental alarms: doors, gates, parking lot intercoms & CCTV. Assists with the workflow and assignments for patient transporters. Leads or participates in projects in support of the department. Responsible for providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department. Expectations listed are intended to describe essential functions only and management retains the right to reassign duties & responsibilities to this position at any time. Performs all position appropriate duties as required in a competent, professional and courteous manner. KNOWLEDGE, SKILLS AND ABILITIES: Ability to handle difficult situations; providing conflict resolution if necessary. Excellent customer service skills. Ability to read and write in the English language. Proficiency with the Microsoft Office Suite of software. Ability to comprehend instructions, correspondence, memos and other forms of verbal and written communications. Ability to be successful in a stressful, fast-paced environment. The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health. MINIMUM REQUIREMENTS ADDENDUM: Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred. Minimum Requirements Education: H.S. Diploma/GED Equivalent Experience: 1+ year experience required Physical Requirements: Sitting in the same location or standing/walking; required to stoop, climb or lift light material (10 to 20 lbs.) or equipment. Environment: Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature, and noise. Examples: patient cares providers and laboratory technicians. Respiratory Category: Job tasks do not involve exposure to respiratory particulates and the use of respiratory protection is not a condition of employment.? Hazard 1, 2 or 3: OSHA Bloodborne Pathogen Category 3: Tasks that involve no exposure to blood, body fluids, tissues, or other potentially infectious materials and Category 1 tasks are not a condition of employment.
    $18 hourly 1d ago
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  • Medical Receptionist (FT) at Orthopaedic Specialists of Austin

    Physicians Rehab Solution

    Patient access representative job in Leander, TX

    Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX. Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients. Company Benefits and Perks Comprehensive Benefits Package with Day 1 Eligibility Excellent, Monthly PTO accrual Working with a strong, supportive, and collaborative team Responsibilities and Duties: Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges. Protects patients' rights by maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to a team effort by accomplishing related results as needed. Provides coverage and support at other clinic locations as needed based on operational needs. Other duties as assigned. Minimum Requirements: 1-2 years medical office experience preferred Experience with patient scheduling & EMR Systems preferred Proficient in Microsoft Office Excellent Customer Service and Telephone skills Other Skills Required: Ability to Multi-Task Organized Self-Motivated Attention to detail Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req #3476
    $27k-33k yearly est. 4d ago
  • Certified Trauma Registrar

    Gtangible Corporation

    Patient access representative job in Fort Hood, TX

    gTANGIBLE Corporation (gTC), ****************** is a S corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position. Requisition Type: Contingent (upon contract award) Position Status: Full Time Position Title: Certified Trauma Registrar Location: Carl R. Darnall Army Medical Center (CRDAMC), Fort Hood, Texas Security Clearance Level: Tier 1 (T1) formerly known as National Agency Check with written Inquires (NACI) Duties and Responsibilities The purpose of this position is to support the CRDAMC Trauma Program in the maintenance of the trauma registry. The Certified Trauma Registrar is a Certified Specialist in Trauma Registries (CSTR) and is a data information specialist that captures a complete history, diagnosis, treatment, and health status for every eligible trauma patient according to program and regulatory requirements and guidelines. The CSTR ensures appropriate trauma patients are captured, assures accurate documentation of procedures and diagnosis, and other pertinent data. All verified trauma facilities are required to provide trauma data to State, regional and national registries. The CSTR facilitates the transfer of trauma data. Duties include the following: Work with physicians, administrators, researchers and health care planners to provide support for trauma program development, ensure compliance of reporting standards, and serve as a valuable resource for trauma information with the ultimate goal of preventing and controlling traumatic injuries. Abstract a wide range of medical data from the EMR and code it in compliance with data standards. Correlate coding from supporting clinical documentation in the medical records. Independently research and solve complex coding problems and assist with special projects as required Ensure adherence to data management protocols as set forth in state and national requirements, departmental standards, perform other related duties incidental to the work Ensure the proper sequencing of injuries, assures accurate documentation of procedures, and provides sufficient text documentation to support the National Trauma Data Standards (NTDS), Trauma Quality Improvement Program (TQIP), State and Regional registries and any local requirements. Perform and ensure uniform and consistent coding and reporting of all required registry data to the NTDS, TQIP, State and Regional registries and any local requirements within the timeframe as required by the respective entity and industry standards. Overtime is possible Knowledge and Qualifications S. Citizen The CTR must have obtained certification through the American Trauma Society and have been at least one year of working as a Certified Specialist in Trauma Registries (CSTR) performing the following duties: Abstraction, Coding, Data Entry, and Quality Improvement Audits. Knowledge of medical terminology and a thorough understanding of anatomy and physiology, medical terminology, surgical procedures, as well as ICD-10 coding guidelines to inpatient diagnoses and procedures. Certificate for completion of a trauma-specific ICD-10 course every 5 years Proof of completion of the Abbreviated Injury Scale (AIS) course Certificate from a trauma registry course offered through the American Trauma Society (ATS) Certification as a Certified Specialist in Trauma Registries (CSTR) Certification as a Certified Abbreviated Injury Scale Specialist (CAISS) Maintains a minimum of 24 hours of trauma-related continuing education (CE) per survey cycle High School Diploma or General Education Development (GED). Knowledge and experience providing quality customer service to Government employees, military personnel, and/or contractors. United States Veteran is a plus. Must be familiar with military customs and courtesies Able to read, write, and speak English well enough to effectively communicate with all parties and other health care providers Computer literate Possess sufficient initiative, interpersonal relationship skills and social sensitivity such that he/she can relate constructively to a variety of patients from diverse backgrounds. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
    $29k-41k yearly est. 12d ago
  • Rehab Coordinator

    TMC 4.5company rating

    Patient access representative job in Waco, TX

    Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience. Key Responsibilities Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws. Orders and maintains office supplies per company policy. Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy. Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner. Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Director of Rehab, DOR, as required. Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date. Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of DOR. Attends meetings as directed by the DOR. Takes notes and communicates clearly and effectively back to the DOR and/or therapy staff all relative therapy information as needed. Completes Tech Check List (Daily, Weekly, Monthly), notifies DOR of deficient areas and files as required. Follows proper procedure for maintaining the cleanliness of the treatment and office areas. Completes weekly sanitation of all equipment as directed by the DOR. Represents the companies of TMC in a professional manner. Promotes a positive work environment and follows company core values. Develops and promotes working relationships with all company and facility staff. Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the DOR. Reviews/approves time sheets daily under the direction of the DOR and in accordance with company policy. Assist with answering phones and taking messages as necessary. Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read. Completes DAR and timesheet daily. Completes assigned tasks as directed by the DOR, Area Manager and/or Regional Director. Other duties as assigned. Skills, Knowledge and Expertise High School Diploma or GED. Demonstrate computer proficiency. Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred. Ability to successfully complete company Tech Coordinator training and testing. Ability to demonstrate customer service and soft skills. Ability to follow TMC Values and Mission Statement. Excellent organizational skills. - Excellent communication and interpersonal skills. Ability to multi-task, prioritize and meet deadlines within a teamwork environment. Ability to identify, communicate and resolve issues and concerns as needed. Maintain confidentiality. Ability to lift and control 50 pounds. TMC is an equal opportunity employer. Benefits New Grad Tuition Reimbursement Available! Flexible Scheduling. CEU and State Licensure Reimbursements. 13 Days of PTO and 6 Paid Holidays. Plus one free Floating Holiday every year! Internal Growth and Leadership Opportunities. Mental Wellbeing Support Program. Health, Dental, and Vision. Retirement benefits (including 401k company match).
    $53k-73k yearly est. 8d ago
  • Patient Reception Specialist - Round Rock

    Harbor Health

    Patient access representative job in Round Rock, TX

    Job Description Harbor Health looking for a skilled Patient Reception Specialist to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center. AMAs will perform work that is central to ensure the clinic operations run smoothly. Their essential duties will include informing patients of relevant and required information for their visit and providing clear communication around the services they are scheduled to receive while having an understanding of back office needs and jumping in when necessary. Our AMAs will be responsible for: Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR Perform demographic and insurance validation, and inform patients of privacy policies and procedures Keep the reception and patient waiting areas clean and organized Potentially collaborating with the clinical team to execute care tasks as ordered by our providers. Completing opening and closing tasks each day to prepare for daily operations. Successful PRS's will have: High School Degree or equivalent Minimum of 3 years of experience in primary care CPR Certification Computer skills with the ability to enter information in the E.H.R. system and compile reports or data as requested Ability to read, write, and speak English Skill in providing excellent customer service and support; organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communication Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgrounds Ability to work effectively with managers, co-workers, members of the public and professional groups Ability to communicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing), consistently demonstrate positive/proactive customer service attitude Consistently maintains ethical behaviors exemplary of quality public service and fair standards, inclusively, among all employees and members of the public Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships, and effectively assist providers If you are passionate about health care and you want to create something new together, please apply to be a part of our team! Physical Requirements of the role include: Working irregular hours Physically demanding, moderate-stress environment Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions Pushing and pulling heavy objects Full range of body motion including handling and lifting clients Position requires light to moderate work with 50 pounds maximum weight to lift and carry Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing Additional Skills & Experiences Preferred include: Bilingual English/Spanish Experience with Phlebotomy BLS Certification Powered by JazzHR ha0mZrLCjW
    $27k-35k yearly est. 13d ago
  • Orthodontic Patient Advocate

    Lonestar Pediatric 4.6company rating

    Patient access representative job in Belton, TX

    Looking to make a positive impact on a child's life? As a Patient Advocate, you will be able to make a difference by changing the way children feel about seeing a dentist. Do you think you can make a child's experience memorable and enjoyable? Are you passionate, and eager to grow through continued learning and training. If so, we will give you the support and guidance, from knowledgeable leaders in the field daily, so you will have a successful dental career. AT DCT, we are all about making your D reams C ome T rue!!! DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team. Our practices can be described as fun-filled, goofy, fast-paced, supportive, and always willing to go the extra mile for one another as well as our patients! Office Hours: Monday-Friday 8am-5pm You will need to be flexible to work at our Belton, Killeen, and Cove practices Duties and Responsibilities • Maintain a very high level of customer service and patient care..• Greet patients and set up appointments• Call patients for appointment reminders and broken appointments• Process payments; Cash, Credit & Care Credit• Assist with open and close of the office• Ability to communicate clearly with team and doctors! Qualifications: • 1+ years of dental/orthodontic experience is preferred but always will to train the right candidate! • 2 + Years Customer Service / Hospitality / Retail Strongly Preferred Some Great Perks for joining DCT Management Group: Competitive Base Salary Daily Bonus/Incentives : Paid every pay period Fun, Goofy, Rewarding Work Culture Career Development Opportunities Full Benefits package for all full time employees includes: Medical, Dental, Vision, Life, Paid Holidays, Paid Vacation, 401k w/company matching, Golds Gym Corporate Membership, Free Dental Cleanings, 50% off Orthodontic Treatment, Full Access to Employer Portal for thousands of other discounts on Travel, Health, Shopping, and much more!
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Hospital Based Patient Advocate

    Elevate Patient Financial Solution

    Patient access representative job in Temple, TX

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Temple, TX, with a Monday-Friday schedule from 8:30am-5:00pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123
    $28k-35k yearly est. 6d ago
  • Patient Services Specialist Float

    Waycrosshealth

    Patient access representative job in Georgetown, TX

    Pay Range: $15.83 - $26.38Join Lone Star Oncology! This position will float to both locations in Georgetown and Kyle The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $15.8-26.4 hourly Auto-Apply 49d ago
  • Patient Services Specialist Float

    American Oncology Network

    Patient access representative job in Georgetown, TX

    Pay Range: $15.83 - $26.38Join Lone Star Oncology! This position will float to both locations in Georgetown and Kyle The primary responsibilities of Patient Services Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office. Key Performance Areas: Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart. Check-in Station (if applicable) Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable. Check-Out Station (if applicable) Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports. Medical Records Station if applicable Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office Fax Server if applicable Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject. Job Duties Common to all stations: Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patient services specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs. Required Qualifications: Education: High School Diploma; Associates degree a plus Experience: Minimally one year healthcare field. Physician office preferred. Patient/Customer focused. Attention to detail with strong ability to multitask. Excellent interpersonal skills. Strong communication skills with a wide variety of personalities. Core Capabilities: Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment. Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters. Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback. Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations. Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites. Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required. #LI-ONSITE #AONA
    $15.8-26.4 hourly Auto-Apply 49d ago
  • Patient Services Coordinator

    External Brand

    Patient access representative job in Cedar Park, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. Greets patients and arrives them on computer system. Verifies insurance eligibility by using online resources, Medifax, etc. Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable. Collects payments from patients, posts amounts, and balances drawer for end of day deposit. Prints face sheets, receipts, and other documents as needed. Notifies appropriate personnel of emergencies, messages, patient arrivals, etc. Confirms in advance patient appointments. Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current. Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up. Assists patients with setting up payment plans. Issues receipts for payment. Books follow-up appointments. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Creates master deposit as directed. Responsible for handling the sort/distribute of Rightfax documents. Processing onsite release of information requests. Priority on-sight sorting, scanning, numbering loose papers Runs wait list report and distributes as directed. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Experience using a PC in a Windows environment. Preferred: Experience working in a medical setting. Knowledge, Skills and Abilities Knowledge of medical insurance. Excellent customer service skills. Excellent computer, 10-key and keyboarding skills, including familiarity with Windows. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to align own actions with those of other team members committed to common goals. Excellent verbal and written communication skills. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule:Monday - Friday 8AM - 5PM
    $31k-42k yearly est. 5d ago
  • Registration Clerk I

    Gateway Community Health Center 4.2company rating

    Patient access representative job in Leander, TX

    JOB DESCRIPTION: Greets, screens, and directs clients to appropriate service. Performs complex clerical duties following established policy and procedures, while maintaining confidentiality of all clients' protected health information. Performs light bookkeeping and accounting work. Uses adding machine and deals with automated client data base and related systems. Conducts themselves in a professional courteous manner at all times. SUPERVISION: Supervised by Registration & Eligibility Managers. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting. May require moving up to 25 pounds. Requires the use of office equipment, such as computer terminals, telephone, copiers, and scanners. FUNCTIONS AND RESPONSIBILITIES: Greets clients at the window and directs them accordingly. Answers the telephone according to policy and transfers calls appropriately. Utilize department software as needed (i.e. PMS, EHR, Dentrix, Phreesia, Liberty, etc.). Utilize fast-track registration option for new clients. Schedules appointments for Registration and/or with PCP when necessary for new and established clients. Identify client using three identifiers (i.e. name, DOB and address). Check-in client using practice management system after correctly identified and include in Patient Sign-in sheet. Verify/update client demographic information before each visit and scan proper documentation (i.e. New Address Verification Form). Verify registration period (i.e. sliding fee) is current and request 30-day extension if needed. Verify client has current Consent to Treatment, Patient Centered Rights and Responsibilities and Privacy forms. If not, update and scan into the practice management system. Ask client for insurance information and ensure information is correct in the practice management system. If information is incorrect and/or missing, properly enter and scan information into practice management system. Verify insurance eligibility one day prior to appointment and/or on date of service. Request and track prior authorizations, if necessary. Inform client of any outstanding balance and collect. Provide Payment Plan and explanation, if necessary. Scans clients' documents into Practice Management System and/or Electronic Health Record (EHR) accordingly. Responsible for client fee collection. Provide receipt for client when payment is received. Check-out client in the practice management system. Posts charges in the Center's practice management system after services have been rendered. Responsible for the accurate completion of all encounters, including reconciliation of all daily open encounters. View clinical information to perform certain responsibilities. Reconciles daily financial transaction reports and submits deposit with Journal Cash Analysis report to the fiscal office. Responsible for the security of all money within the work area. Follow-up on Payment Plans. Follow-up on returned mail. Keeps working area clean and organized. Attends and participates in staff development trainings. Assist in the training of other employees as needed. Keeps supervisor informed of departmental issues. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Graduate from an accredited high school or GED graduate. Front office/healthcare experience is preferred. Bilingual in English and Spanish is preferred. SKILLS AND ABILITITES: Ability to effectively communicate verbally and in writing. Ability to work effectively with others and to deal tactfully with professional personnel and Knowledge of customer service concepts and Ability to handle the public sector under stressful and difficult Ability to maintain confidentiality of Ability to operate computer terminal, 12-key calculator and other office machinery (i.e. printer, fax, scanner, etc.). Ability to perform clerical duties (i . filing, data entry, filing out applications). Ability to manage time effectively and efficiently Ability to work flexible hours and ability to travel between locations
    $26k-31k yearly est. 23d ago
  • Medical Receptionist - Front Office

    Primary Care Solutions 4.1company rating

    Patient access representative job in Killeen, TX

    Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group. Come join our mission! Position ID: 595 RESPONSIBILITIES: As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans. * Office hours are Mon - Fri 8:00am to 4:30pm * No evenings, holidays, on-call, or weekends! * This is a Full - Time position onsite. * Greet patients for check-in or check-out. * Verify all clinical reminders have been completed before discharge. * Maintain patient records and enrollment tasks. * Assist Nurse Manager/Clinic Administrator with inventory and supplies. * Additional Administrative duties such as phones, filing, and maintaining the office. JOB REQUIREMENTS: * High School Diploma/GED * Knowledge of computer systems to include the MS Office Suite * Demonstrated high-quality customer service & organizational skills * Basic Life Support certification from The American Heart Association (to be renewed annually) BENEFITS SUMMARY: * 401(k) * Medical/Dental/Vision * Life Insurance * Short/Long Term Disability * Paid Time Off/Federal Holidays * Colleague Referral Bonus Program This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management. If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today! ADDITIONAL DATA: As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $26k-32k yearly est. 7d ago
  • Registrar

    Jarrell ISD (Tx

    Patient access representative job in Jarrell, TX

    Clerical Support/Registrar Additional Information: Show/Hide 210 Work Days Starting Salary- $20/Hour Primary Purpose: Responsible for maintaining student academic records at the campus level under minimal supervision. Process student enrollment, transfers, and withdrawals for the campus. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to maintain accurate and auditable records. Ability to use software to develop or maintain spreadsheets and databases and do word processing Proficient keyboarding and file maintenance skills. Basic math skills Strong organizational, communication, and interpersonal skills Bilingual preferred but not required. Experience: 2 years of clerical experience. Attachment(s): * Registrar.pdf
    $20 hourly 4d ago
  • 25-26 MHS Registrar

    ESC Region 12 4.1company rating

    Patient access representative job in Waco, TX

    Job Title: Registrar Reports to: Campus Principal Dept./School: Campus Assigned Exemption Status: Non-Exempt / 226 days Date Revised: 12/3/2025 Salary calculations will be commensurate with job experience. Primary Purpose: Responsible for maintaining student records at the campus level. Process student enrollment, transfers, and withdraws for the campus. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills/Abilities: Ability to maintain accurate and auditable records Ability to use personal computer and software to develop or maintain spreadsheets and databases, and do word processing Proficient typing, keyboarding, and file maintenance skills Basic math skills Strong organizational, communication, and interpersonal skills Experience: Three years clerical experience Major Responsibilities and Duties: Records, Reports, and Correspondence 1. Maintain physical and computerized records including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books. 2. Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases. 3. Coordinate grading process, including processing of scan sheets, verification and correction of grades, and printing and distribution of report cards. 4. Process and transmits requests for student information, including student transcripts for colleges and universities. 5. Prepare and distribute University Scholastic League (UIL) eligibility lists. 6. Calculate grade point averages, class rank, and prepare honor rolls. 7. Assist counselors with enrollment, withdraws, and transfer of students and process applicable records. 8. Assist campus administration and counselors with the preparation of reports and student data information. Other 9. Prepare and distribute student identification cards, bus passes, and parking stickers. 10. Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas. 11. Maintain confidentiality of information. Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours; occasional districtwide and statewide travel Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Midway Independent School District does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, military status or on any other basis prohibited by law. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities. The Title IX Coordinator for Midway ISD is the Assistant Superintendent for Human Resources, 13885 Woodway Drive, Woodway, Texas 76712. Contact phone number is ************.
    $33k-39k yearly est. 49d ago
  • 25-26 MHS Registrar

    Midway ISD Region 12 4.0company rating

    Patient access representative job in Waco, TX

    Job Title: Registrar Reports to: Campus Principal Dept./School: Campus Assigned Exemption Status: Non-Exempt / 226 days Date Revised: 12/3/2025 Salary calculations will be commensurate with job experience. Primary Purpose: Responsible for maintaining student records at the campus level. Process student enrollment, transfers, and withdraws for the campus. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills/Abilities: Ability to maintain accurate and auditable records Ability to use personal computer and software to develop or maintain spreadsheets and databases, and do word processing Proficient typing, keyboarding, and file maintenance skills Basic math skills Strong organizational, communication, and interpersonal skills Experience: Three years clerical experience Major Responsibilities and Duties: Records, Reports, and Correspondence 1. Maintain physical and computerized records including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books. 2. Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases. 3. Coordinate grading process, including processing of scan sheets, verification and correction of grades, and printing and distribution of report cards. 4. Process and transmits requests for student information, including student transcripts for colleges and universities. 5. Prepare and distribute University Scholastic League (UIL) eligibility lists. 6. Calculate grade point averages, class rank, and prepare honor rolls. 7. Assist counselors with enrollment, withdraws, and transfer of students and process applicable records. 8. Assist campus administration and counselors with the preparation of reports and student data information. Other 9. Prepare and distribute student identification cards, bus passes, and parking stickers. 10. Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas. 11. Maintain confidentiality of information. Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours; occasional districtwide and statewide travel Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Midway Independent School District does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, military status or on any other basis prohibited by law. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities. The Title IX Coordinator for Midway ISD is the Assistant Superintendent for Human Resources, 13885 Woodway Drive, Woodway, Texas 76712. Contact phone number is ************.
    $29k-34k yearly est. 46d ago
  • Front Office Coordinator

    Empower 4.3company rating

    Patient access representative job in Waco, TX

    Job Title: Front Office Coordinator Position Type: Full-Time About Revitalize SkinMD: Revitalize SkinMD is a premier medspa in Waco, TX. We offer advanced aesthetic services in a welcoming and luxurious environment, driven by a team of highly skilled professionals who are passionate about client care. As part of the Empower Aesthetics network - backed by Shore Capital Partners - we have access to best-in-class business support, marketing, and operational resources that allow our practice to thrive. Position Overview: We are seeking a bright, outgoing, and highly organized Front Office Coordinator to serve as the welcoming face of our clinic. This role is essential in delivering a five-star experience to clients by ensuring a smooth and professional front desk operation. The ideal candidate is customer-focused, detail-oriented, and confident managing high-volume administrative tasks with grace and efficiency. Prior experience in aesthetics, dermatology, plastic surgery, or medspa settings is a strong plus. This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys helping people feel supported from the moment they walk through the door. Key Responsibilities: Delivering enthusiastic, 5-star service to every client-on the phone, via email, and in-person Greeting clients, checking them in/out, and managing front-desk flow Scheduling and rescheduling multi-provider appointments efficiently Answering phone calls, voicemails, and email correspondence professionally Re-engaging active and inactive clients with warmth and professionalism Providing general information on services and products offered Supporting a clean, welcoming, and professional lobby and clinic environment Participating in housekeeping duties to maintain the appearance of all rooms and common areas Collaborating with team members to support a positive and productive work culture Maintaining a neat, polished, and professional appearance at all times What We Offer: Comprehensive onboarding and ongoing training Competitive hourly pay Health, dental, and vision insurance 401(k) retirement plan Paid time off (PTO) and paid holidays Supportive, team-oriented work environment Opportunities to grow with a rapidly expanding aesthetics brand Requirements 2+ years of front desk or administrative experience, ideally in a medspa, dermatology, plastic surgery, or salon/spa environment Excellent interpersonal and communication skills Strong multi-tasking, organizational, and time management abilities Experience using scheduling and EMR systems (training provided if needed) Willingness to learn about our services and support the practice in a variety of roles Detail-oriented, proactive, and able to work independently or in a team Flexible schedule and positive, can-do attitude Join Us: If you're passionate about customer service, enjoy working in a beautiful, fast-paced setting, and want to be part of a dynamic, growth-oriented team-we'd love to meet you. Salary Description $15.00 - $18.00 per hour depending on experience
    $15-18 hourly 10d ago
  • Dental Biller

    Smile Brands 4.6company rating

    Patient access representative job in Cedar Park, TX

    At Smile Brands, we're more than a dental support organization - we're a community focused on delivering Smiles for Everyone. With a network of 650+ practices across 30 states, we empower our teams to thrive, grow, and make a real impact. If you're looking for a place where your work truly matters, you've found it. We're currently looking for a Dental Biller to join our G's Dental Studio office in Cedar Park, TX. Your primary responsibility will be to manage the financial aspects of a dental office or practice. You will work closely with patients, insurance companies, and other administrative staff to ensure accurate and timely billing and payment processing. Your role involves understanding dental insurance policies, coding procedures, and billing regulations to facilitate smooth financial operations within the practice. Attention to detail, strong organizational skills, and excellent communication abilities are essential for success in this role. Schedule (days/hours) Monday - Friday 7:45am - 5pm Responsibilities * Insurance Verification: Verify patients' insurance coverage and eligibility prior to appointments. Ensure accurate information is obtained and recorded in the billing system. * Billing and Coding: Assign appropriate billing codes to dental procedures performed using the standardized coding system (e.g., CDT codes). Ensure adherence to coding guidelines to prevent errors and maximize reimbursement. * Claims Submission: Prepare and submit insurance claims electronically or through paper submission. Monitor claim status and follow up on any rejections or denials. Make necessary corrections and resubmit claims promptly. * Payment Processin: Receive and process payments from patients and insurance companies, including posting insurance checks, accurately applying payments to patient accounts, and clearing insurance A/R balances. Reconcile discrepancies as needed. * Patient Billing: Generate and send out patient statements for outstanding balances. Assist patients with understanding their bills, explaining insurance coverage, and setting up payment plans if necessary. * Appeals and Denials Management: Handle insurance claim denials and appeals. Investigate reasons for denials, gather supporting documentation, and resubmit claims with additional information as needed. * Record Maintenance: Maintain organized and up-to-date billing records, including patient demographics, insurance information, and billing history. Ensure confidentiality and compliance with HIPAA regulations. * Communication: Liaise with patients, insurance companies, and other healthcare providers to resolve billing inquiries and disputes promptly. Provide excellent customer service and address concerns professionally. * Revenue Cycle Management: Assist in optimizing the revenue cycle by identifying opportunities for process improvements, reducing claim rejections, and accelerating payment collection. Qualifications * Minimum 4 years of experience with dental billing * Prior experience working with EagleSoft dental software * Strong understanding of insurance policies, reimbursement processes, and claim submission procedures. * Excellent communication skills, both verbal and written, with the ability to interact effectively with patients, insurance companies, and colleagues. * Detail-oriented with strong analytical and problem-solving abilities. * Ability to prioritize tasks, manage time efficiently, and work independently or as part of a team. * Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality and data security. Compensation $24 - $26/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $24-26 hourly Auto-Apply 7d ago
  • Worksite Billing

    Crouch Staffing Solutions, Inc.

    Patient access representative job in Waco, TX

    Job DescriptionJob Title: Billing & Reconciliation SpecialistJob Location: Waco, TX Crouch Staffing Solutions, Inc. is seeking a detail-oriented and proactive Billing & Reconciliation Specialist to manage premium application, billing reconciliation, and customer service for employer clients and individual policy owners. This role serves as the primary point of contact for employer clients, handling all billing-related inquiries, collections, audits, and payment processing while ensuring seamless coordination with other departments. Key Responsibilities: Billing & Reconciliation: Generate and distribute billing statements to employer clients and third-party administrators (TPAs). Accurately process remittances, apply or refund premiums, and ensure compliance with standard turnaround times. Customer Service: Provide prompt and thorough support to clients and agents via phone and email regarding billing inquiries. Research and resolve complex billing issues, including payment histories, audits, collections, and system demonstrations. Discrepancy Resolution: Proactively communicate with clients about billing changes and variances, ensuring timely resolution and transparency. Ledger Maintenance: Monitor suspense balances and process weekly reports to clear outstanding ledger debits and credits while ensuring compliance with department policies. Collections & Account Management: Conduct regular account maintenance, including past-due payment follow-ups and group clean-ups. Issue late notices and coordinate outreach efforts to recover outstanding balances. Operational & Departmental Support: Assist with workload distribution, generate reports, and manage electronic files. Collaborate with internal teams for policy transactions and IT system enhancements. Participate in special projects to support company objectives. Qualifications & Skills: Experience in banking, finance, or accounting with a strong understanding of debits, credits, and reconciliations. Strong written and verbal communication skills for effective client and team interactions. Proficiency in Microsoft Excel and general computer applications. Excellent attention to detail with strong analytical and problem-solving abilities. Ability to multitask, prioritize workloads, and meet deadlines while maintaining accuracy. Self-motivated with the ability to work both independently and as part of a collaborative team. Thrives in a fast-paced, dynamic environment. If you are a highly organized professional with a keen eye for financial accuracy and a passion for exceptional client service, we encourage you to apply!Please apply at www.crouchstaffing.com
    $27k-36k yearly est. 12d ago
  • Front Office Coordinator

    Empower Aesthetics

    Patient access representative job in Woodway, TX

    Job DescriptionDescription: Job Title: Front Office Coordinator Position Type: Full-Time About Revitalize SkinMD: Revitalize SkinMD is a premier medspa in Waco, TX. We offer advanced aesthetic services in a welcoming and luxurious environment, driven by a team of highly skilled professionals who are passionate about client care. As part of the Empower Aesthetics network - backed by Shore Capital Partners - we have access to best-in-class business support, marketing, and operational resources that allow our practice to thrive. Position Overview: We are seeking a bright, outgoing, and highly organized Front Office Coordinator to serve as the welcoming face of our clinic. This role is essential in delivering a five-star experience to clients by ensuring a smooth and professional front desk operation. The ideal candidate is customer-focused, detail-oriented, and confident managing high-volume administrative tasks with grace and efficiency. Prior experience in aesthetics, dermatology, plastic surgery, or medspa settings is a strong plus. This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys helping people feel supported from the moment they walk through the door. Key Responsibilities: Delivering enthusiastic, 5-star service to every client-on the phone, via email, and in-person Greeting clients, checking them in/out, and managing front-desk flow Scheduling and rescheduling multi-provider appointments efficiently Answering phone calls, voicemails, and email correspondence professionally Re-engaging active and inactive clients with warmth and professionalism Providing general information on services and products offered Supporting a clean, welcoming, and professional lobby and clinic environment Participating in housekeeping duties to maintain the appearance of all rooms and common areas Collaborating with team members to support a positive and productive work culture Maintaining a neat, polished, and professional appearance at all times What We Offer: Comprehensive onboarding and ongoing training Competitive hourly pay Health, dental, and vision insurance 401(k) retirement plan Paid time off (PTO) and paid holidays Supportive, team-oriented work environment Opportunities to grow with a rapidly expanding aesthetics brand Requirements: 2+ years of front desk or administrative experience, ideally in a medspa, dermatology, plastic surgery, or salon/spa environment Excellent interpersonal and communication skills Strong multi-tasking, organizational, and time management abilities Experience using scheduling and EMR systems (training provided if needed) Willingness to learn about our services and support the practice in a variety of roles Detail-oriented, proactive, and able to work independently or in a team Flexible schedule and positive, can-do attitude Join Us: If you're passionate about customer service, enjoy working in a beautiful, fast-paced setting, and want to be part of a dynamic, growth-oriented team-we'd love to meet you.
    $24k-33k yearly est. 8d ago
  • Certified Trauma Registrar

    Gtangible Corporation

    Patient access representative job in Fort Hood, TX

    Job Description gTANGIBLE Corporation (gTC), ****************** is a S corporation and a registered Government contractor that provides services and solutions in: National Security Programs Professional, Administrative, and Management Support Mission and Warfighter Support We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position. Requisition Type: Contingent (upon contract award) Position Status: Full Time Position Title: Certified Trauma Registrar Location: Carl R. Darnall Army Medical Center (CRDAMC), Fort Hood, Texas Security Clearance Level: Tier 1 (T1) formerly known as National Agency Check with written Inquires (NACI) Duties and Responsibilities The purpose of this position is to support the CRDAMC Trauma Program in the maintenance of the trauma registry. The Certified Trauma Registrar is a Certified Specialist in Trauma Registries (CSTR) and is a data information specialist that captures a complete history, diagnosis, treatment, and health status for every eligible trauma patient according to program and regulatory requirements and guidelines. The CSTR ensures appropriate trauma patients are captured, assures accurate documentation of procedures and diagnosis, and other pertinent data. All verified trauma facilities are required to provide trauma data to State, regional and national registries. The CSTR facilitates the transfer of trauma data. Duties include the following: Work with physicians, administrators, researchers and health care planners to provide support for trauma program development, ensure compliance of reporting standards, and serve as a valuable resource for trauma information with the ultimate goal of preventing and controlling traumatic injuries. Abstract a wide range of medical data from the EMR and code it in compliance with data standards. Correlate coding from supporting clinical documentation in the medical records. Independently research and solve complex coding problems and assist with special projects as required Ensure adherence to data management protocols as set forth in state and national requirements, departmental standards, perform other related duties incidental to the work Ensure the proper sequencing of injuries, assures accurate documentation of procedures, and provides sufficient text documentation to support the National Trauma Data Standards (NTDS), Trauma Quality Improvement Program (TQIP), State and Regional registries and any local requirements. Perform and ensure uniform and consistent coding and reporting of all required registry data to the NTDS, TQIP, State and Regional registries and any local requirements within the timeframe as required by the respective entity and industry standards. Overtime is possible Knowledge and Qualifications S. Citizen The CTR must have obtained certification through the American Trauma Society and have been at least one year of working as a Certified Specialist in Trauma Registries (CSTR) performing the following duties: Abstraction, Coding, Data Entry, and Quality Improvement Audits. Knowledge of medical terminology and a thorough understanding of anatomy and physiology, medical terminology, surgical procedures, as well as ICD-10 coding guidelines to inpatient diagnoses and procedures. Certificate for completion of a trauma-specific ICD-10 course every 5 years Proof of completion of the Abbreviated Injury Scale (AIS) course Certificate from a trauma registry course offered through the American Trauma Society (ATS) Certification as a Certified Specialist in Trauma Registries (CSTR) Certification as a Certified Abbreviated Injury Scale Specialist (CAISS) Maintains a minimum of 24 hours of trauma-related continuing education (CE) per survey cycle High School Diploma or General Education Development (GED). Knowledge and experience providing quality customer service to Government employees, military personnel, and/or contractors. United States Veteran is a plus. Must be familiar with military customs and courtesies Able to read, write, and speak English well enough to effectively communicate with all parties and other health care providers Computer literate Possess sufficient initiative, interpersonal relationship skills and social sensitivity such that he/she can relate constructively to a variety of patients from diverse backgrounds. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
    $29k-41k yearly est. 12d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Killeen, TX?

The average patient access representative in Killeen, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Killeen, TX

$31,000
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