Patient access representative jobs in Lakewood, NJ - 616 jobs

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK MUST speak fluent English and Spanish. Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction.

About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure. What You'll Be Doing • Greets patients and visitors in a prompt, courteous, and helpful manner. • Effectively handles the patient check-in/checkout process. • Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position. • Reviews patient's chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient. • Performs scanning and sorting within EMR system • Verifies and updates current insurance information with the Patient • Collects Patient payments • Performs all other duties as assigned. What We Expect from You • High School Diploma • Interact professionally and positively with all patients, colleagues, managers and executive team • Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. • One year of experience working in a medical practice or in a health insurance organization • Excellent verbal and written communication skills • Prior use of EMR systems preferred • Travel to other clinics as needed Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day. Salary Range: $20.00 - $28.00 per hour The compensation range listed reflects the anticipated base pay for this position. Actual compensation will be determined based on factors such as relevant experience, education, skills, and work location. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure. What You'll Be Doing • Greets patients and visitors in a prompt, courteous, and helpful manner. • Effectively handles the patient check-in/checkout process. • Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position. • Reviews patient's chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient. • Performs scanning and sorting within EMR system • Verifies and updates current insurance information with the Patient • Collects Patient payments • Performs all other duties as assigned. What We Expect from You • High School Diploma • Interact professionally and positively with all patients, colleagues, managers and executive team • Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. • One year of experience working in a medical practice or in a health insurance organization • Excellent verbal and written communication skills • Prior use of EMR systems preferred • Travel to other clinics as needed Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day. Salary Range: $20.00 - $28.00 per hour The compensation range listed reflects the anticipated base pay for this position. Actual compensation will be determined based on factors such as relevant experience, education, skills, and work location. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: CCRM 3350 Highway 138, Wall Township, NJ Department: Work Schedule: Weekdays Monday-Friday (6:30AM -2:30 PM) We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency. What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Patient Access Manager. Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere. Scan insurance cards, picture identification, and prior medical records. Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered. Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes. Monitor the correspondence dashboard in Athena (Return mail). Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status. Protect confidential information and patient medical records. Answer phone calls, take messages, and forward based on urgency. Contact patients missing “New Patient” paperwork, two days prior to their appointment. Mail patient information and education materials. Monitor faxes and distribute to appropriate staff/departments. Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening. Ensure the building is locked and secured at close of business. Other duties as assigned. What You Bring: High School Diploma or GED required. 1+ year administrative experience required. Previous experience in reproductive medicine or Women's health is preferred. Prior experience with Athena preferred. Ability to work weekends, evenings, and holidays, on a rotating basis. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner). CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The KA Consulting Services division of Panacea has been assisting hospitals and healthcare systems with the intricacies of reimbursement since 1978. Throughout our history, we have focused on helping our clients navigate the complexity of both governmental and commercial-payment models with the dual goals of optimizing revenue and achieving compliance. Our extensive knowledge base and years of industry experience provide a blueprint for clinical decision making, data analysis, and documentation - the backbone for a successful hospital or health system. Panacea Healthcare Solutions is looking for a Medicaid/CharityCare Eligibility Representative to work at our client facilities with patients applying for financial assistance. Requirements Essential Job Functions and Primary Duties: Assisting patients in applying for financial assistance through Medicaid or Charity Care on behalf of our client facility. Interviewing patients or authorized representatives via phone or in person to gather information to determine eligibility for medical benefits. Obtaining, verifying, and calculating income and resources to determine client financial eligibility. Documenting case records using automated systems to form a record for each client. Following up with applicants to obtain accurate and complete information within strict timeframes. Completing/following up on all forms related to Medicaid and Charity Care eligibility. Performing any additional tasks related to the position assigned by the Manager. Minimum Qualifications: High school diploma/GED, Bachelor's degree is preferred. Must be ambitious and self-directed in a fast-paced environment and can perform in a high volume, multitasking setting. Must be trustworthy, professional, detail and goal oriented. Must have exceptional customer service and excellent verbal/written communication skills. Must be able to learn and work with Medicaid eligibility regulations. Preferred Qualifications: Knowledge of Medicaid and Charity Care program. Experience working in a hospital setting. Ability to speak and read Spanish.

Pennington, New Jersey;Tampa, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **:** This job is responsible for standard activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective, efficient operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and referring to their team lead or manager for direction and support with more complex issues and escalations. **Responsibilities:** + Performs onboarding and maintenance of accounts and reviewing required account documentation. + Responds to client inquiries via numerous channels to support operational efficiency and quality client service + Performs basic research, follow-up and resolution of routine research requests + Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate + Provides general operational support including handling inbound calls, mail sorting, and mail distribution + Reviews and approves required account documentation **Skills:** + Account Management + Customer and Client Focus + Oral Communications + Research + Attention to Detail + Collaboration + Written Communications + Prioritization + Recording/Organizing Information + Result Orientation **LOB Job Description:** Wealth Management Operations (WMO) provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients. Within WMO, the Onboarding & Maintenance Support teams execute manual processes and monitor automated processes to gather and maintain required information that identifies client accounts and features such as legal name(s), address, product type, beneficiaries, etc. to accurately open, modify or close accounts. Upon the receipt of new account and/or maintenance request from the Merrill Branch Office, the Support Onboarding, Maintenance, and Associated Data - Brokerage team ensures all documentation, regulatory requirements, and required client correspondence have been met for the account to be opened and/or updated. Requests may be returned for additional or incorrect information and a secondary review is completed on higher risk requests. The account management is complete once the request is decisioned. **Required Skills:** A successful Account Management Ops Representative on this team: + Performs an accuracy, completeness, and risk assessment of documentation or client account information, identifies and resolves any discrepancies or gaps, then approves/declines the request for account opening or maintenance according to the established written guidelines and procedures. + Researches and resolves data errors by applying procedures and engaging support partners when needed. + Responds to internal business partner inquiries related to errors via phone and email and escalates more challenging issues to leadership as needed. + Understands the process flow from end-to-end including the reasons for each step, the process controls, the risks within the process, and the upstream/downstream impacts of their work based on an understanding of how the work impacts other operational units. **Desired Skills:** + Oral Communications + Written Communications + Customer and Client Focus + Attention to Detail + Results Driven + Numerical Reasoning" **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registration, and conduct intake as needed. The PR directs patients to the appropriate destination, answers questions, and explains processes, as well as reviews required documentation and checks eligibility. Most importantly, the PR supports the mission and vision of the Zufall Health Center. Essential Functions, Duties and Responsibilities Consistently adheres to all departmental policies and procedures Conducts all aspects of job in a professional and ethical manner Works independently with little or no supervision but uses available resources for problem resolution as indicated by circumstances or need Completes assignments in a timely and efficient manner. Maintains high level of confidentially. Works collaboratively with team members to assure the optimal outcomes of care and service. Utilizes departmental resources prudently and appropriately. Uses communication methods which create and foster a positive image of the department, upholding the values of the Zufall Health Center. Communicates appropriately both verbally and in writing; uses appropriate mechanisms for identifying and resolving work related issues. Keeps manager or supervisor informed of work related issues at all times. Performs additional duties as determined by supervisor. Specific Duties Interaction with Patients Greets all visitors to the facility and directs them to their appropriate destination. Greets patients and visitors in a prompt, pleasant, and helpful manner in person and on the telephone. Answers the telephone and makes appointments or responds to inquiries. Ensures that the patient brings all supporting documentation to visit. Reminds patient of appointment time, documentation needed, immunization records for new patient pediatric appointments, and schedules and re-schedules appointments. Explains processes and forms to patients as needed. Conducts eligibility checks on insurances. Collects payments from patients, enters the payment in eCW and prints receipts for patient. PR's are responsible for the money they collect and ensuring that it is locked in the safe or locked drawer at their desk or in supervisor's office at all times. Keys to drawers are never to be left in the open. Communicates with the medical staff regarding patient's visits. Assists with printing out requisitions or other forms as needed. As PR's are in the public areas, they should present themselves always as professional and friendly, and act as a team player in all situations. They are responsible for keeping their personal areas and their surrounding public areas neat and clean and should routinely “straighten up” during the day. Appearance of attire and possessions: PR's should keep their “scrubs” that they wear in good condition, clean and neat. Only Zufall jackets are to be worn over scrubs. Wearing of personal sweaters or sweatshirts are not allowed. Only white T shirts are allowed under scrubs and clean sneakers are to be worn. No personal clothing or possessions are to be visible at their desk or on the back of the chair. This includes cell phones which should never be taken out, for any reason in an area where patients are allowed, regardless of whether or patients or visitors are present. PR's are hired as a PR I. They remain at this level during their initial training and after three months of employment are required to take an exam which covers all of the material that is required to perform their duties. It includes but is not limited to customer satisfaction, telephone encounters, refill processes, insurances, registration of patients, special population definitions, HIPAA, compliance and Zufall policies and procedures. Staff will have three opportunities to pass the exam. If they do not pass at their first or second try they will be given additional training. If however, they fail three times, they will be terminated. Communication Maintains patients' confidentiality in compliance with HIPAA and other federal, state and local regulations as stated in the ZHC policies and procedures manual. Answers inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department. Reads, writes, speaks, understands, and communicates in English and Spanish sufficiently to perform the duties of this position. Requirements Has knowledge of computer software programs such as Microsoft Word, and electronic medical records. Have excellent customer service skills. Be able to work with very little supervision. Be able to adapt quickly to unanticipated changes in work flow or work process, or frequent changes in insurances rules and coverage changes. Be able to understand, carry out, and remember verbal and written instructions. Bilingual English and Spanish required. Education, Training and Experience High School diploma required; college credit or additional education in medical field or insurance and billing courses preferred Possess a current, unrestricted New Jersey operator license issued by the New Jersey Division of Motor Vehicles, or be able to efficiently and effectively use public transportation in order to be able to travel to other sites as needed. Have minimum of 1 year experience in customer service field, and 1 year of experience in collecting money or billing and insurances. Experience in a clinical/ambulatory care setting preferred Salary Description $16.00-$18.55 per hour

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Job Description IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Langhorne PA location. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 6:45am-3:45pm or 7am-4pm, with weekend rotation. The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Drs. Euksuzian, Braatz, & Husienzad proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! Overview We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. Schedule: Full-time, Monday 8:30am-7pm, Wednesday 8:30am-6pm, Thursday 8:30am-7pm, Friday 8:30am-5pm Duties/Responsibilities Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly. Schedule and confirm patient appointments to maximize the provider schedules. Present treatment plans and financial responsibilities effectively to patients. Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. Maintain a positive and professional image, both individually and within the workspace. Consistently meet the expectations and responsibilities of the Practice Leader and practice needs. Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization. Other assigned duties and responsibilities per management. Required Skills/Abilities Dental office experience required, including, but not limited to insurance knowledge, taking co-pays, etc. Dentrix experience strongly preferred. Excellent oral and written communication skills. Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. Facility with Microsoft Office and dental practice management software. Positively contribute to a respectful and collaborative working environment with coworkers. Facilitate patient comfort, care, and satisfaction consistently. Willingness to advance skills through continuing education opportunities. Present to work during scheduled shifts. Education and Experience High School Degree. Prior front desk experience in a medical or dental office. People management or staff/ project coordination experience. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance 401(k) Eligibility And many more! *Subject to change and eligibility Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.

Insight Global is seeking to hire an Insurance and Verifications Specialist (Hybrid) to join our team in Mount Laurel, NJ on a full-time basis. This individual will be responsible for managing outstanding patient and client accounts by verifying insurance details, filing claims, appealing denials, and ensuring timely reimbursement. T This role is Hybrid with an in-person requirement 2-3 days per week in Mount Laurel, NJ. Responsibilities Include: - Provide patient balance estimates, collect patient payments and verify insurance coverage and benefits for all payers, including Medicare, Medicaid, and commercial insurances - Answer and respond to telephone, voicemail, email, and faxed inquiries from internal and external customers, which include clients, patients, and insurance carriers, while providing exceptional customer service - Explain insurance coverage and benefits to patients, as necessary - Contact patients and external customers regarding inactive insurance coverage to obtain updated insurance information or obtain referrals - Initiate, submit and obtain prior authorizations - Possess current knowledge of insurance carrier guidelines, clinical policies, and state guidelines pertaining to referrals and prior authorization - Process, sort, and direct incoming and outgoing mail to the appropriate teams and departments - Maintain patient accounts by appropriately notating, updating, and collecting patient demographic, and insurance information We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - High School Diploma or Equivalent - Must have 2-5 years of experience in customer service, insurance verification, authorization, and insurance billing. - Any experience in the health or medical industry - Strong computer skills and technical aptitude - Ability to handle multiple tasks and meet deadlines

About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure. What You'll Be Doing Greets patients and visitors in a prompt, courteous, and helpful manner. Effectively handles the patient check-in/checkout process. Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position. Reviews patient's chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient. Performs scanning and sorting within EMR system Verifies and updates current insurance information with the Patient Collects Patient payments Performs all other duties as assigned. What We Expect from You High School Diploma Interact professionally and positively with all patients, colleagues, managers and executive team Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills Prior use of EMR systems preferred Travel to other clinics as needed Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day. Salary Range: $20.00 - $28.00 per hour The compensation range listed reflects the anticipated base pay for this position. Actual compensation will be determined based on factors such as relevant experience, education, skills, and work location. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Pennington, New Jersey **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************ **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **:** This job is responsible for standard activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective, efficient operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and referring to their team lead or manager for direction and support with more complex issues and escalations. **Responsibilities:** + Performs onboarding and maintenance of accounts and reviewing required account documentation. + Responds to client inquiries via numerous channels to support operational efficiency and quality client service + Performs basic research, follow-up and resolution of routine research requests + Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate + Provides general operational support including handling inbound calls, mail sorting, and mail distribution + Reviews and approves required account documentation **Skills:** + Account Management + Customer and Client Focus + Oral Communications + Research + Attention to Detail + Collaboration + Written Communications + Prioritization + Recording/Organizing Information + Result Orientation **LOB Job Description:** Wealth Management Operations (WMO) provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients. Within WMO, the Onboarding & Maintenance Support teams execute manual processes and monitor automated processes to gather and maintain required information that identifies client accounts and features such as legal name(s), address, product type, beneficiaries, etc. to accurately open, modify or close accounts. Processes routine/standard transactions according to established procedures and prescribed processes in support of GWIM Operations. Daily responsibilities will cover one or more operations functional areas such as: analyses, report generation, data entry, etc. Provides quality service and effective and efficient operations support for the assigned area's internal business partners and/or internal customers and clients. May provide advice and assist with training for less experienced team members. MAO Enrollments and Processing Senior Operations Representative. Responds to email inquiries received from the Branch Office regarding the documents, enrollment, and termination of Managed Product accounts. Handles various reporting and workflow queues related to Managed Accounts. **Key Responsibilities:** + Resolves inquiries via email from Branch Offices regarding required documentation in the Investment Advisory Program + Maintain an awareness of Investment Advisory Program changes, enhancements, and requirements regarding documentation + Provide real time feedback from branch offices leading to strategic innovation + Other duties as assigned **Required Skills:** + Ability to work in a fast-paced environment + Excellent interpersonal skills + Proven ability to effectively service/resolve client inquiries + Strong oral and written communication skills + Ability to work effectively and efficiently as an individual contributor in a team environment + Exhibits good judgment and decision-making skills + Ability to quickly learn and navigate multiple technology applications + May be required to work weekends and overtime when needed **Desired Skills:** + Prior experience **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,

Full-time Description The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registration, and conduct intake as needed. The PR directs patients to the appropriate destination, answers questions, and explains processes, as well as reviews required documentation and checks eligibility. Most importantly, the PR supports the mission and vision of the Zufall Health Center. Essential Functions, Duties and Responsibilities Consistently adheres to all departmental policies and procedures Conducts all aspects of job in a professional and ethical manner Works independently with little or no supervision but uses available resources for problem resolution as indicated by circumstances or need Completes assignments in a timely and efficient manner. Maintains high level of confidentially. Works collaboratively with team members to assure the optimal outcomes of care and service. Utilizes departmental resources prudently and appropriately. Uses communication methods which create and foster a positive image of the department, upholding the values of the Zufall Health Center. Communicates appropriately both verbally and in writing; uses appropriate mechanisms for identifying and resolving work related issues. Keeps manager or supervisor informed of work related issues at all times. Performs additional duties as determined by supervisor. Specific Duties Interaction with Patients Greets all visitors to the facility and directs them to their appropriate destination. Greets patients and visitors in a prompt, pleasant, and helpful manner in person and on the telephone. Answers the telephone and makes appointments or responds to inquiries. Ensures that the patient brings all supporting documentation to visit. Reminds patient of appointment time, documentation needed, immunization records for new patient pediatric appointments, and schedules and re-schedules appointments. Explains processes and forms to patients as needed. Conducts eligibility checks on insurances. Collects payments from patients, enters the payment in eCW and prints receipts for patient. PR's are responsible for the money they collect and ensuring that it is locked in the safe or locked drawer at their desk or in supervisor's office at all times. Keys to drawers are never to be left in the open. Communicates with the medical staff regarding patient's visits. Assists with printing out requisitions or other forms as needed. As PR's are in the public areas, they should present themselves always as professional and friendly, and act as a team player in all situations. They are responsible for keeping their personal areas and their surrounding public areas neat and clean and should routinely “straighten up” during the day. Appearance of attire and possessions: PR's should keep their “scrubs” that they wear in good condition, clean and neat. Only Zufall jackets are to be worn over scrubs. Wearing of personal sweaters or sweatshirts are not allowed. Only white T shirts are allowed under scrubs and clean sneakers are to be worn. No personal clothing or possessions are to be visible at their desk or on the back of the chair. This includes cell phones which should never be taken out, for any reason in an area where patients are allowed, regardless of whether or patients or visitors are present. PR's are hired as a PR I. They remain at this level during their initial training and after three months of employment are required to take an exam which covers all of the material that is required to perform their duties. It includes but is not limited to customer satisfaction, telephone encounters, refill processes, insurances, registration of patients, special population definitions, HIPAA, compliance and Zufall policies and procedures. Staff will have three opportunities to pass the exam. If they do not pass at their first or second try they will be given additional training. If however, they fail three times, they will be terminated. Communication Maintains patients' confidentiality in compliance with HIPAA and other federal, state and local regulations as stated in the ZHC policies and procedures manual. Answers inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department. Reads, writes, speaks, understands, and communicates in English and Spanish sufficiently to perform the duties of this position. Requirements Has knowledge of computer software programs such as Microsoft Word, and electronic medical records. Have excellent customer service skills. Be able to work with very little supervision. Be able to adapt quickly to unanticipated changes in work flow or work process, or frequent changes in insurances rules and coverage changes. Be able to understand, carry out, and remember verbal and written instructions. Bilingual English and Spanish required. Education, Training and Experience High School diploma required; college credit or additional education in medical field or insurance and billing courses preferred Possess a current, unrestricted New Jersey operator license issued by the New Jersey Division of Motor Vehicles, or be able to efficiently and effectively use public transportation in order to be able to travel to other sites as needed. Have minimum of 1 year experience in customer service field, and 1 year of experience in collecting money or billing and insurances. Experience in a clinical/ambulatory care setting preferred Salary Description $16.00-$18.55

The KA Consulting Services division of Panacea has been assisting hospitals and healthcare systems with the intricacies of reimbursement since 1978. Throughout our history, we have focused on helping our clients navigate the complexity of both governmental and commercial-payment models with the dual goals of optimizing revenue and achieving compliance. Our extensive knowledge base and years of industry experience provide a blueprint for clinical decision making, data analysis, and documentation - the backbone for a successful hospital or health system. Panacea Healthcare Solutions is looking for a Medicaid/Charity Care Eligibility Representative to work at our client facilities with patients applying for financial assistance. Requirements Essential Job Functions and Primary Duties: Assisting patients in applying for financial assistance through Medicaid or Charity Care on behalf of our client facility. Interviewing patients or authorized representatives via phone or in person to gather information to determine eligibility for medical benefits. Obtaining, verifying, and calculating income and resources to determine client financial eligibility. Documenting case records using automated systems to form a record for each client. Following up with applicants to obtain accurate and complete information within strict timeframes. Completing/following up on all forms related to Medicaid and Charity Care eligibility. Performing any additional tasks related to the position assigned by the Manager. Minimum Qualifications: High school diploma/GED, Bachelor's degree is preferred. Must be ambitious and self-directed in a fast-paced environment and can perform in a high volume, multitasking setting. Must be trustworthy, professional, detail and goal oriented. Must have exceptional customer service and excellent verbal/written communication skills. Must be able to learn and work with Medicaid eligibility regulations. Preferred Qualifications: Knowledge of Medicaid and Charity Care program. Experience working in a hospital setting. Ability to speak and read Spanish.